Recency and Consistency The Two Trust Signals 66% of Patients Are Checking That Most Practices Ignore
In this episode of The RepuGen Podcast, we discuss two of the most overlooked factors influencing patient trust: review recency and consistency. While many healthcare practices focus on their overall star rating, patients are paying close attention to how recent reviews are and whether positive experiences are being shared consistently over time.
Tune in to learn why these trust signals matter, how they influence patient decision-making, and what your practice can do to maintain a stronger, more credible online reputation.
The skinny
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