Shows / Hospitality Daily Podcast
Hospitality Daily Podcast
Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
Episodes
Hospitality Daily PodcastHow We Create A Culture of Excellence to Engage our Teams and Delight our Guests - Ralph Grippo, Terranea Resort
Today, we're learning from Ralph Grippo, President of Terranea Resort. In this episode, we cover: The importance of making team members feel valued and engaged…
Hospitality Daily PodcastHow "The Great Crossover" is Creating Opportunities in Hospitality Commercial Strategy Now - Kristie Goshow, KSL Resorts
Kristie Goshow is the Chief Commercial Officer for KSL Resorts. In this episode, you're going to learn about a trend that's creating opportunity for us all -…
Hospitality Daily PodcastHow We Maximize Storytelling Potential Through Creative Hospitality - Paul Coury, Coury Hospitality
Storytelling is foundational to how Paul Coury, the Founder and CEO of Coury Hospitality, thinks about hospitality. In this episode, you'll learn why and how…
Hospitality Daily PodcastHow We Co-Created A Hot New Club With Kansas City Jazz Legend Lonnie McFadden - Paul Coury, Coury Hospitality
Paul Coury is the Founder and CEO of Coury Hospitality, and in this episode, shares the story of creating Lonnie's Reno Club. There are so many lessons here…
Hospitality Daily PodcastHow To Rest Well and Avoid Burnout - Dr. Romie Mushtaq, Great Wolf Resorts
Dr. Romie Mushtaq is a board-certified physician who brings together more than two decades of leadership in neurology, integrative medicine, and mindfulness…
Hospitality Daily PodcastWhy I Elevate The Stories of Hospitality Providers - Ben Pundole, PUBLIC Hotels / A Hotel Life
What might it look like to go beyond talking about people being at the heart of hospitality to showing that through communication and design of all types? In…
Hospitality Daily PodcastHow We Built the Tech to Support Radical Innovation in Hospitality - Kari Anna Fiskvik, Strawberry
Strawberry used to be known as Nordic Choice Hotels but went through a transformation to think much more expansively about hospitality. You may remember Carl…
Hospitality Daily PodcastHow To Stand Out And Succeed: What I've Learned About Hotel Brands And What I See Happening Now - Professor Chekitan Dev, Cornell University
Chekitan Dev is a professor at Cornell University and wrote the world’s first and only book on Hospitality Branding. In this episode, you'll hear what he sees…
Hospitality Daily PodcastTop Hospitality Trends and Opportunities To Watch (US & Europe) - Josiah Mackenzie with Florian Montag (SMACK Podcast)
Today, I'm joined by Florian Montag from the SMACK podcast, and in this episode, you're going to hear the top trends we're seeing in hospitality today - and…
Hospitality Daily PodcastCBRE Research: Hotel Brand Performance - Rachael Rothman & Christine Bang
If you're working in hospitality - anywhere from the front lines of a hotel to investing in hotels, you know just how big of a role brands play. They are much…
Hospitality Daily PodcastIntro to Lifestyle Hotel Development and Management - Meg Kennedy & Rob Blood, Lark Hotels
A few months ago, Meg Kennedy and Rob Blood joined us to talk about how they built Lark Hotels - and you loved it: it was one of the top 3 episodes last year…
Hospitality Daily PodcastHow To Develop Relationships That Power Success - Jagruti Panwala
Jagruti Panwala has a fascinating story of reaching the highest levels of success in hospitality, from being the President & CEO of a hotel ownership group to…
Hospitality Daily PodcastCreating Alchemy with Ian Schrager (And How Hospitality Needs to Change) - Ben Pundole, PUBLIC Hotels
Ben Pundole, a long-time collaborator with Ian Schrager, currently serves as the Executive Vice President of Brand, Culture, and Experience at PUBLIC Hotels…
Hospitality Daily PodcastHow "Prideology" Helped Me Inspire My Teams as CEO - Bill Walshe
If hospitality is all about making other people happy, how do you support and inspire your teams as they do this? In this episode, Bill Walshe, the former CEO…
Hospitality Daily PodcastHow I Get Media Coverage - Michelle Heston, Fairmont Hotels & Resorts
Would you like to get more media attention and attract more guests and staff to your properties? If so, you're in for a treat because today we're joined by…
Hospitality Daily PodcastHow Becoming A Hotel Owner Expanded My Perspective on Hospitality - Jeremy Wells
Jeremy Wells is a thought leader in independent hospitality, the author of two books - Future Hospitality and Indie Hotel - and a partner at Longitude°, a…
Hospitality Daily PodcastWhy I Moved from Finance to Building Cultural Competency to Drive Results in Hospitality - Seema Jain
From a background in finance to executive leadership roles at Marriott, Seema Jain saw the power of cultural competency at work. Now the Founder and CEO of…
Hospitality Daily PodcastHow We Use Nutrition & Wellness Programming To Serve Our Guests - Sid Garza-Hillman, Stanford Inn
I recently had an incredible stay at the Stanford Inn in Mendicino - a small town on the northern California coast - and one of the things that stood out to me…
Hospitality Daily PodcastSlowpokes: Canada’s Hotel-Based Social Run Club
Want to provide hospitality beyond the walls of your property through activities and programming that both serves your guests and the community at large? Annex…
Hospitality Daily PodcastHow Our Influencer Strategy Made Millions - Isaac French, Experiential Hospitality
Isaac French, founder of Experiential Hospitality, has one of the crazier stories I've heard in hospitality about how he built Live Oak Lake - a 7-cabin…
Hospitality Daily PodcastHow We Cut Food Waste, Delight People, and Make Money Doing It - Christina Grace, Foodprint Group
Would you like to have happier teams, more inspired guests, and make more money by winning more events business? If so, I want you to learn from Christina…
Hospitality Daily PodcastHow Bill Kimpton Pioneered Boutique Lifestyle Hospitality - Jorge Treviño
Bill Kimpton is widely credited with pioneering the concept of the boutique hotel in the United States, and our guest today, Jorge Treviño, opened 44 hotels…
Hospitality Daily PodcastThe Power of Collaboration in Hospitality for Events - Micayla Diener
Events are such a big part of the world of hospitality - whether it's hosting internal events for your teams or hosting others and helping them produce their…
Hospitality Daily PodcastHow We Build Community and Grow Through Partnerships - Frank Uffen, The Social Hub
What might it look like to use your hospitality business as a platform for partnerships with others in your community to delight your guests and customers and…
Hospitality Daily PodcastHow We Re-Imagined Space to Provide Hybrid Hospitality - Frank Uffen, The Social Hub
Could you create more opportunities for yourself and your business by thinking of hospitality more expansively? Joining us today to share how he and his team…
Hospitality Daily PodcastHow To Use Photography To Showcase Your Hotel - Jiri Lizler
How can you use photography to communicate your hospitality and grow your business? Joining us today is award-winning commercial photographer Jiri Lizler…
Hospitality Daily PodcastHow I Creatively Drive More Revenue for Hotels & Resorts - Judith Cartwright
Judith Cartwright is the Founder and Managing Director of Black Coral Consulting and the former Senior Vice President of Revenue & Distribution at Kerzner…
Hospitality Daily PodcastHow To Create a "Revenue Pizza" To Maximize Profits for Your Hospitality Business - Judith Cartwright
Do you know what it will take to drive more revenue - and profits - from your hospitality business this year? Today, we're learning from someone whose name has…
Hospitality Daily PodcastWhat Hospitality Providers Need To Know About Media Now - Dorothy Dowling
In this episode, we're learning from Dorothy Dowling, Managing Director at Horwath and the former Chief Marketing Officer at BWH Hotel Group, about the current…
Hospitality Daily PodcastHow I Stay Motivated to Provide Hospitality - Rami Zeidan, Life House
Why does travel and hospitality matter to you? Having a really clear answer to this is really important as we begin a new year because knowing your "why" is…
Hospitality Daily PodcastHow I'm Creating New Beginnings for Others Through Hospitality - Craig Poole, Reading Hospitality
Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie…
Hospitality Daily PodcastMy #1 Lesson From 2023 - Josiah Mackenzie
In this episode, Hospitality Daily host & producer Josiah Mackenzie shares his #1 learning from the past year - and how it shows opportunity for all of us in…
Hospitality Daily PodcastHybrid Hospitality: How We're Merging the Best of Hotels and Short-term Rentals - Ryan Killeen, The Annex Hotel
Join us as we dive into the world of hybrid hospitality with Ryan Killeen, the Chief Operations Officer at the Annex Hotel in Toronto. With a rich background…
Hospitality Daily PodcastWhat Next-Gen Hospitality Might Look Like - Adam Wallace
In this episode, we're talking with Adam Wallace, CEO of Spherical, about what he's learned from hospitality trailblazers so far, and who is building the next…
Hospitality Daily PodcastThe Power of Community and Connection - Michelle Jensen Session
Michelle Jensen Session is the co-owner of Kensington Investment Group, which owns and manages a mix of commercial and hotel properties. She's also the…
Hospitality Daily PodcastBalancing Fun with Attention to Detail: What I Learned from Steve Bartolin at The Broadmoor - Tom Luersen, CoralTree Hospitality
Today Tom Luersen, President of CoralTree Hospitality, shares what he learned from Steve Bartolin, Chairman of The Broadmoor. Follow Tom on LinkedIn Learn more…
Hospitality Daily PodcastHow We're Using AI for Creative Hospitality Design - Scott Lamont, EDSA
Scott LaMont is the CEO of EDSA - a planning, landscape and architecture firm - and in this episode, he shares what he's seeing regarding the role of AI in…
Hospitality Daily PodcastWhat I'm Excited About in Hospitality Now - Gilda Perez-Alvarado, Accor
Gilda Perez-Alvarado is the CEO of Orient Express and Group Chief Strategy Officer at Accor. In this episode, she shares what she's excited about in the world…
Hospitality Daily PodcastTransforming Lives Through Hospitality - Craig Poole, Reading Hospitality
Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie…
Hospitality Daily PodcastWhy High-Performers (And All Of Us) Need To Rest - Nathan LaGrange, Oasis Rest International
Are you getting the rest you need? I want you to think about this because working in hospitality means giving out, and unless you find time to rest, you won't…
Hospitality Daily PodcastLet's Make Hospitality Events More Representative - Rachel Humphrey
Rachel Humphrey is the founder of The Women in Hospitality Leadership Alliance and is Principal at DEI Advisors. In this episode, we explore how we can make…
Hospitality Daily PodcastHospitality Investment Today: What I'm Seeing Now - Jake Wurzak, DoveHill
In this episode, we're learning from Jake Wurzak (LinkedIn, X)- Founder and CEO of DoveHill Capital Management and CEO of Wurzak Hotel Group. Jake shares his…
Hospitality Daily PodcastThe Power of Educating Others to Grow - Jake Wurzak, DoveHill Capital Management
In this episode, we learn from Jake Wurzak (LinkedIn, X)- Founder and CEO of DoveHill Capital Management, CEO of Wurzak Hotel Group, and Host of the Masters of…
Hospitality Daily PodcastDevelopment Trends and Opportunities for Growth - Julienne Smith, IHG
In this episode, we learn from Julienne Smith, Chief Development Officer, Americas, at IHG. You'll gain a deeper understanding of a Chief Development Officer's…
Hospitality Daily PodcastScaling Proprieter-Driven Hospitality: The Palisociety Story - Jorgan von Stiening, Palisociety
In this episode, we learn from Jorgan von Stiening, President of Palisociety, about scaling a business while maintaining the soul of hospitality. We cover: The…
Hospitality Daily PodcastBoosting Revenue and Caring for Guests with In-Room Wellness Solutions - Haley Payne & Zach Webster, Pure Wellness [Sponsor Bonus]
This episode is sponsored by Pure Wellness In this episode, we're learning from Haley Payne and Zach Webster from Pure Wellness about the booming trend of…
Hospitality Daily PodcastMy Journey Learning and Leading Global Hospitality Businesses - Dorothy Dowling
What does it take to reach the top of executive leadership in hospitality - and then use that position to create opportunities for those you work with? Today…
Hospitality Daily PodcastThe Power of Travel: Advocacy, Challenges, and Opportunities for Hospitality - Geoff Freeman, U.S. Travel Association
Today, we're joined by Geoff Freeman, President and CEO of the U.S. Travel Association. In this episode, you'll gain a deeper understanding of the current…
Hospitality Daily PodcastRedefining Excellence in Hospitality - Stuart Greif, Forbes Travel Guide
How can we define quality and excellence in hospitality so that we can measure it and get better? I can't think of someone better qualified to answer this…
Hospitality Daily PodcastTransforming Hospitality Education to Break Down Barriers and Create Opportunities - Harsha L'Acqua, Saira Hospitality
Join us as we dive into the inspiring story of Saira Hospitality, a nonprofit organization revolutionizing the way hospitality businesses engage with people…
Hospitality Daily PodcastHow We Make More Money by Questioning Everything - Alastair Thomann, Generator and Freehand
In this episode, we speak with Alastair Thomann, CEO of Generator and Freehand Hotels, about the innovative strategies that have propelled their properties to…
Hospitality Daily PodcastDesigning Hospitality: From Teaching Millions to Crafting My Own Hotel Brand - Ben Uyeda, Reset
Join us on a fascinating journey with Ben Uyeda, an architect turned internet sensation, as he shares his unconventional path from academia to becoming a…
Hospitality Daily PodcastWhat I've Learned Building A Career in Hospitality Leadership - Gilda Perez-Alvarado, Accor
Gilda Perez-Alvarado is the CEO of Orient Express and Group Chief Strategy Officer at Accor. In this episode, she shares career and leadership advice on…
Hospitality Daily PodcastLeading Global Hospitality Strategy - Gilda Perez-Alvarado, Accor
In this episode, Gilda Perez-Alvarado, CEO of Orient Express and Group Chief Strategy Officer at Accor, discusses her new roles and observations so far. You'll…
Hospitality Daily PodcastEmotional Awareness in Hospitality Leadership - Michelle Jensen Session
Michelle Jensen Session is the co-owner of Kensington Investment Group, which owns and manages a mix of commercial and hotel properties. She's also the…
Hospitality Daily PodcastThe Joy of Slow Travel: What I've Learned Going From Corporate Burnout to Reconnecting with the Soul of Hospitality - Mollie Reese
Have you ever thought about how a change of pace might change your experience of travel and hospitality? Join us as we dive into this today with Mollie Reese…
Hospitality Daily PodcastHow To Use Music To Elevate Your Guest Experience - Clay Bassford, Bespoke Sound
How can you use music to elevate your guest experience and set your brand apart? I can't think of someone better suited to answer that question than our guest…
Hospitality Daily PodcastWhy I'm Focused on Hospitality (After Touring the World and Performing for Millions with NEEDTOBREATHE) - Seth Bolt, Bolt Farm Treehouse
In this episode, we're learning from Seth Bolt, founder of Bolt Farm Treehouse and member of the band NEEDTOBREATHE. Seth shares his insights on the importance…
Hospitality Daily PodcastTop Exec Recruiter: How To Hire Hospitality Leaders (Plus Career Advice For You) - Alison Harrigan, Korn Ferry
What does it take to hire the best executive talent in hospitality today? Joining us to answer this question today is Alison Harrigan, Senior Client Partner in…
Hospitality Daily PodcastHow We Work with Cities to Build Hotels that Enable Growth - Stephen Galbreath, Garfield Public Private
You love hospitality and want to build a project, but how do you actually get it done? Stephen Galbreath, Chief Development Officer and Head of Construction…