Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisCybersecurity, Tech Regulation, AI Training, Apple AirPods with Cameras
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has indicated there will be no ban on ransomware payments. Director Jen Easterly emphasized…
Business of Tech: Daily MSP News & IT Services AnalysisNavigating Price Sensitivity, AI Advancements, and AI Responsibility in IT Services
The episode highlights the growing price sensitivity among consumers, leading businesses to lower prices and focus on providing value to customers. IT leaders…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Operations: From Software Developer to MSP Franchise Owner — Paul Ongioni, Nerds to Go
Paul Ongioni, a seasoned tech professional, transitioned from software development to business ownership by launching the first Nerds to Go franchise in…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Automation: Platforms Split on AI Ticket Resolution — Business of Tech Lounge with Rich Freeman
Dave Sobel is joined by Rich Freeman from Channelholifc to discuss the latest trends in the tech industry. The episode delves into the fluctuating premiums of…
Business of Tech: Daily MSP News & IT Services AnalysisSecurity, AI Innovation, SSO, Cyber Insurance, Cloud Breaches, AI Chatbots, and MSP Tools
Introducing Forrester's list of the top 10 emerging technologies for 2024. These technologies include generative AI, IoT security, and quantum security…
Business of Tech: Daily MSP News & IT Services AnalysisConsulting Firms Thrive with Generative AI, Windows on ARM Updates, & IT Leadership Diversity Report
Consulting firms like Boston Consulting Group and IBM are thriving due to the high demand for generative AI expertise. These firms are experiencing growth in…
Business of Tech: Daily MSP News & IT Services AnalysisAI Adoption, Outdated Tech, Office Worker Outlook, and AI Legislation in Tech Industry
In this podcast episode, Dave Sobel discusses three key topics related to AI adoption and technology trends in the business world. The episode begins by…
Business of Tech: Daily MSP News & IT Services AnalysisEU Regulatory Pressure on Tech Giants, SaaS Security, AI Incident Response, and MFA Adoption
In this episode of the podcast, Dave Sobel discusses key developments in the tech industry. He highlights a study revealing the risks associated with improper…
Business of Tech: Daily MSP News & IT Services AnalysisTech Spending Trends, Labor Market Shifts, and Economic Indicators in 2024
In the podcast episode, Dave Sobel provides an overview of the current economic landscape, highlighting the impact of tech stocks on the S&P 500 performance…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: The Shift Toward Productizing AI — Yusuf Khan, Constellation
I trends are currently focused on productizing AI and leveraging technology to enhance solutions. Yusuf Khan, the head of data science at Constellation…
Business of Tech: Daily MSP News & IT Services AnalysisKaspersky Ban, AI Innovations, MSP Programs, and AI Ethics
Host Dave Sobel discusses the U.S. ban on cybersecurity vendor Kaspersky due to national security risks. The ban prohibits new agreements with U.S. persons and…
- Business of Tech: Daily MSP News & IT Services Analysis
AI Implementation Challenges, Strategic Partnerships, Remote Work Dynamics, & Ethical AI Initiatives
In this episode of the podcast, Dave Sobel discusses the challenges companies face in successfully implementing AI projects. Only 10% of companies are scaling…
Business of Tech: Daily MSP News & IT Services AnalysisAI Impact on Jobs, Government Services, Technology Reliability; McDonald's Backs off AI Drive Thru
Dave Sobel discusses three key topics related to AI and its impact on various sectors. The episode begins by highlighting Deloitte's AI report, which…
Business of Tech: Daily MSP News & IT Services AnalysisIT Market Trends, Cybersecurity Concerns, and Real Estate Opportunities in 2024
Host Dave Sobel discusses key trends and developments in the IT market. The episode highlights the cooling inflation in the U.S., with the Consumer Price Index…
Business of Tech: Daily MSP News & IT Services AnalysisThe Walls Have Eyes: Exploring Border Technologies with Petra Molnar
In this podcast episode, Petra Molnar, a lawyer and anthropologist specializing in border technologies, emphasized the critical point that technology is far…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: Treat AI as a Layer, Not a Product — Business of Tech Lounge with Seth Robinson
In this episode of the Business of Tech Lounge, host Dave Sobel is joined by Seth Robinson, Vice President of Industry Research at CompTIA, to discuss the…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft's Recall Delay, Kaseya DattoCon Europe, VMware Revenue Decline, Google's Traffic Solution
In this episode of the podcast, host Dave Sobel discusses significant developments in the tech industry. Microsoft's Recall AI feature for Copilot Plus PCs has…
Business of Tech: Daily MSP News & IT Services AnalysisPAX8 Beyond, AI Platform Updates, Security Programs, Broadcom Revenue Surge, VMware License Changes
In the podcast episode, host Dave Sobel covers key highlights from the PAX 8 BEYOND conference. The conference showcased Pax8's achievements, including…
Business of Tech: Daily MSP News & IT Services AnalysisApple's WWDC 2024: AI, Private Cloud Compute, and Responsible Framework
In the podcast episode, Dave Sobel delves deep into Apple's WWDC event, highlighting key announcements and advancements in AI technology. Apple introduced…
Business of Tech: Daily MSP News & IT Services AnalysisSnowflake Breach, Microsoft Recall, VMware Backlash, RTO Mandates
The Ticketmaster breach is linked to Snowflake, putting 400 companies at risk. Snowflake warns customers about hackers targeting accounts without multi-factor…
Business of Tech: Daily MSP News & IT Services AnalysisTech Market Insights: Jobs Report, AI Investment Surge, Service Leadership, ConnectWise's Future
The May jobs report reveals strong hiring and wage growth, particularly in sectors like healthcare and government. Despite concerns about a potential rate cut…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: Fixing Slow Access Removal With Identity Tools — Paul Bedi, IDMWorks
Identity management solutions, such as those provided by SailPoint and IDM Works, are essential for organizations to address access timeliness and removal…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: Tie Security Spend to Business Outcomes — Business of Tech Lounge
In this episode of the Business of Tech Lounge, host Dave Sobel delves into the world of cybersecurity, questioning the effectiveness of the industry's focus…
Business of Tech: Daily MSP News & IT Services AnalysisAI, Security, Project Management, and Cybersecurity Updates
In the podcast episode, Dave Sobel discusses the current state of AI adoption among managed services providers (MSPs). According to Barracuda's global MSP…
Business of Tech: Daily MSP News & IT Services AnalysisData-Driven SMBs, Compliance, FBI LockBit Recovery, CISA Snowflake Warning, & Phishing Prevention
On this episode of the podcast, Dave Sobel discusses three key topics. Firstly, he highlights a study by Amazon Web Services that shows small businesses who…
Business of Tech: Daily MSP News & IT Services AnalysisConnectWise Security 360, Asana's AI Workflows, Raspberry Pi's AI Kit, and Google's AI Overviews
In the podcast episode, Dave Sobel discusses the latest developments in AI and automation within the tech industry. ConnectWise has launched ConnectWise…
Business of Tech: Daily MSP News & IT Services AnalysisNIST Vulnerability Processing, Live Nation Breach, Open Data Formats, Cybersecurity Gender Disparity
The National Institute of Standards and Technology (NIST) has taken steps to accelerate the processing of software and hardware vulnerabilities in the National…
Business of Tech: Daily MSP News & IT Services AnalysisConsumer Behavior Trends and Inflation Data Analysis, Google's Data Loss and SEO Algorithm Leaks
In the podcast episode, Dave Sobel discusses three key topics: consumer behavior and inflation trends, US and Eurozone inflation data, and corporate pricing…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Hiring: Micro-Internships as a Student Talent Pipeline — Don Snyder, College of William & Mary
Employers have a variety of ways to engage with colleges and universities to find student talent, as discussed in the podcast episode. One traditional method…
Business of Tech: Daily MSP News & IT Services AnalysisGoogle's AI Apology and OpenAI's Initiatives, N-Able Considers Sale, Cybersecurity Industry Boom
Google recently issued an apology for inaccuracies in their AI overviews, attributing the errors to data voids and people asking unusual questions. This…
Business of Tech: Daily MSP News & IT Services AnalysisCyber Threats & AI, Congress Passes Privacy for Jet Owners, PwC Becomes First Reseller of ChatGPT
Cybercriminals are increasingly utilizing artificial intelligence (AI) for sophisticated attacks and fraud, as discussed in the podcast episode. One notable…
Business of Tech: Daily MSP News & IT Services AnalysisChannel's Future Outlook: Optimism & Growth, Shadow IT and Shrinkflation, AI PCs and Cybersecurity
According to the Q1 2024 Channel Futures Market Outlook Survey, 90% of partners are optimistic about growth in 2024, indicating a positive outlook for the…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: Why Rapid Exploit Disclosure Does More Harm — MacKenzie Brown, Blackpoint Cyber
Responsible exploit disclosure is crucial for safeguarding organizations from potential threats. In a podcast episode, MacKenzie Brown, the Vice President of…
Business of Tech: Daily MSP News & IT Services AnalysisEmbracing Change: Lessons from a William & Mary Computer Science Graduate
In his commencement address for the Computer Science Department at the College of William & Mary, Dave Sobel, a proud graduate of thedepartment, shares his…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Automation: Closing the Skills Gap With AI — Michael George, Syncro
In this podcast episode, Michael George, the CEO of Syncro, discusses the evolving landscape of the MSP market. He emphasizes the importance of automation and…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft's Move on AI Staff, Consolidation in Cybersecurity, AI SolarWinds and Dell's Initiatives
Consolidation in the cybersecurity industry is a significant trend currently taking place, as highlighted in the podcast episode. The slowdown in cybersecurity…
Business of Tech: Daily MSP News & IT Services AnalysisEU Approves Landmark AI Regulations, Virtual Machines Out, Cloud and AI In, Building an AI Strategy
The European Union's approval of landmark AI regulations marks a significant milestone in the governance of artificial intelligence. These regulations…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft Build: Enhanced Security, Co-Pilot Plus PCs, Recall, and Security Updates
Microsoft's Build event showcased several key announcements, including the introduction of AI-powered CoPilot Plus PCs, enhanced security measures, and new AI…
Business of Tech: Daily MSP News & IT Services AnalysisSEC Regulation Changes, Deepfake Detection Surge, and Microsoft's MFA Enforcement
The Security and Exchange Commission (SEC) has recently adopted changes to Regulation S-P, which now requires financial institutions to disclose security…
Business of Tech: Daily MSP News & IT Services AnalysisVoluntary AI Principles & Google DeepMind's Framework, Axon's DraftOne and State Department's AI
The Biden administration has introduced voluntary AI principles for worker interaction and data use, focusing on responsible data use, upskilling support, and…
Business of Tech: Daily MSP News & IT Services AnalysisSMB Job Gains & Talent Shortages, Nebraska's Privacy Protection Act, Professional Services Expansion
Small businesses have demonstrated job gains, particularly in the South and leisure industries, as highlighted in the podcast episode. According to the April…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: Replacing Legacy Data Protection Tools — Niraj Tolia, Alcion
AI presents a significant opportunity for Managed Service Providers (MSPs) to enhance their services by replacing legacy tools with AI-enabled solutions. In a…
Business of Tech: Daily MSP News & IT Services AnalysisRMM Vendor Space Analysis and AI Trends in the Tech Industry
AI is increasingly being utilized across various industries to boost efficiency and cut costs, with a strong emphasis on data management. The podcast episode…
Business of Tech: Daily MSP News & IT Services AnalysisSecurity Systems Failures & Talent Drain, Data Security Posture Management & Secure by Design Pledge
Security systems are increasingly vulnerable to a variety of threats, as discussed in the podcast episode. Issues such as DNS tunneling, Wi-Fi vulnerabilities…
Business of Tech: Daily MSP News & IT Services AnalysisBiden Administration's Liability for Insecure Software, AWS Leadership Change, Pax8 Non-Profits
The Biden administration's push for a liability framework for insecure software represents a significant shift in cybersecurity policy. The objective is to…
Business of Tech: Daily MSP News & IT Services AnalysisGoogle's AI at I/O: Project Astra, Gemini Updates, Red Hat Advances AI for System Administration
Google made significant announcements at the 2024 Google I.O. conference, showcasing major AI initiatives that highlight the company's dedication to advancing…
Business of Tech: Daily MSP News & IT Services AnalysisOpenAI Launches GPT-4 Omni, IBM Consulting Launches Copilot Runway, Solar Storm Disrupts GPS Farming
OpenAI's launch of GPT-4 Omni represents a significant advancement in artificial intelligence. This cutting-edge AI model features real-time voice interaction…
Business of Tech: Daily MSP News & IT Services AnalysisSMB vs. Mid Business Outlooks. Maryland's New Privacy Law & Cybersecurity Shift at RSA Conference
One of the key insights from the podcast episode is the projection that the global IT services market is expected to reach $2 trillion by 2028. This growth is…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft for MSPs: Align Your Superpower With Microsoft's Goals — Rob Fegan
Understanding your superpower as a partner and aligning it with Microsoft is crucial for success. In this podcast episode, Rob Fegan stresses the importance of…
Business of Tech: Daily MSP News & IT Services Analysis"Identifying Cybercriminals and Strengthening Security Policies: A Deep Dive
One key takeaway from the podcast episode is the importance of involving law enforcement in cybersecurity incidents. Companies that engage law enforcement in…
Business of Tech: Daily MSP News & IT Services AnalysisImpact of AI Skills in Today's Job Market, AI Talent in Tech Hubs, Business Analyst Strategies
AI applications are revolutionizing various industries. A notable example is the introduction of AlphaFold3 by Google DeepMind and Isomorphic Labs. This AI…
Business of Tech: Daily MSP News & IT Services AnalysisAI in the Workplace: Microsoft Report and Training Programs, Apple's Hybrid AI Strategy: On-Device and Cloud Integration
The podcast episode delves into the growing use of AI in the workplace, as highlighted in a Microsoft report. The report underscores the increasing reliance of…
Business of Tech: Daily MSP News & IT Services AnalysisSecurity Flaw Tunnel Vision Compromises VPN Effectiveness, Small Businesses Voice Concerns Over CMMC
a significant security flaw known as Tunnel Vision was discussed, highlighting its potential to compromise the effectiveness of VPNs and pose a serious threat…
Business of Tech: Daily MSP News & IT Services AnalysisOpenAI Faces Investigation Over Privacy, Level Blue Launches as AT&T's Spinoff, NSITSP Introduces Badge System
OpenAI is currently facing an investigation in the European Union over alleged privacy breaches related to ChatGPT generating incorrect information about…
Business of Tech: Daily MSP News & IT Services AnalysisU.S. Job Market Trends & Tech Hiring Updates, Microsoft's Security-First Strategy & AI-Enabled PCs
The U.S. job market is currently showing a mix of signals, indicating a cooling trend while still maintaining strength post-pandemic. In April, employers added…
Business of Tech: Daily MSP News & IT Services AnalysisKaseya's "Game-Changing" Announcement, Labor Market Insights, Updates: SonicWall and SaaS Alerts
Kaseya recently made headlines with the introduction of a new subscription-based offering called Kaseya 365. This comprehensive package is tailored for managed…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Acquisitions: Why Evergreen Buys MSPs to Hold Indefinitely — Ramsey Sahyoun, Evergreen
Evergreen's investment thesis revolves around the concept of long-term ownership and decentralized operating models, which they believe are ideal for the…
Business of Tech: Daily MSP News & IT Services AnalysisWalmart's Healthcare Decision, Data Breach Dispute, and AI Strategies
The episode sheds light on the challenges major retailers like Walmart face in the healthcare industry. Despite striving to enhance healthcare accessibility…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft Update Woes, Marriott Flaw, Hacker Sentenced, Pax8 Leadership Transition
Microsoft's April 2024 security updates have caused significant disruptions, including VPN connection failures and NTLM authentication issues, across various…
Business of Tech: Daily MSP News & IT Services AnalysisNIST Launches Gen AI Program and White House Updates Critical Infrastructure Oversight
The National Institute of Standards and Technology (NIST) has recently launched the GenAI program with the goal of establishing benchmarks for generative AI…