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MSP Automation: Platforms Split on AI Ticket Resolution — Business of Tech Lounge with Rich Freeman
Dave Sobel is joined by Rich Freeman from Channelholifc to discuss the latest trends in the tech industry. The episode delves into the fluctuating premiums of cyber insurance policies, with a decline in premiums attributed to various factors such as favorable underwriting results and increased caution in risk selection. The conversation also explores the evolving landscape of self-service platforms in the MSP industry, with a focus on Pax8's new marketplace and the concept of self-serve storefront functionality.
Rich Freeman shares insights from his recent conversations with industry experts…
The skinny
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