Shows / Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Owned and Operated is the podcast for home service entrepreneurs who want to build larger, more profitable businesses.
Hosted by John Wilson and Jack Carr, each episode features candid conversations with the founders, operators, investors, and industry leaders shaping the future of HVAC, plumbing, electrical, septic, roofing, restoration, and the wider home service industry.
From acquisitions and marketing to sales, leadership, hiring, finance, AI, and operational excellence, you'll hear…
Episodes
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#106- Warehouse Management: Sales Folders, Packout Kits, & Vendor Relationships
John and Jack explore the strategies fueling success in sales and warehouse management in this episode. They emphasize the role of sales folders in informing…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#105- Week 1 of Jack's Plumbing Business Acquisition
Expanding a business can be both exciting and challenging, with new opportunities and complexities to consider. In this episode, John and Jack explored the…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#104- How To Run a Remote Cleaning Business with Neel Parekh
In this episode, John and Jack interview Neel Parekh, the founder of MaidThis Franchise, a remote cleaning business. Neel shares his journey from leaving a…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#103- Navigating Marketing Challenges and Expansion in Business
In this episode, John and Jack address the marketing challenges faced by home service businesses. John shares insights from a marketing planning workshop…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#102- Guerilla Marketing Tactics: Standing Out in Overcrowded Home Service Markets
In the competitive world of home service businesses, it can often feel daunting for smaller companies to go up against industry giants with massive budgets and…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#101- The 10 Best Home Service Business: John and Jack’s Ultimate Wishlist
John and Jack outline their ideal businesses. John is interested in asset-heavy ventures like HVAC, electric, landscaping, tree removal, and driveway…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#100- Using AI in Home Service Businesses
In this episode, John and Jack exchange views on integrating Artificial Intelligence into their home service business. John elaborates on their utilization of…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#99- The Best Communication Strategies That Professionalize Your Home Service Business
Today, John and Jack are diving into the crucial role communication plays as businesses grow. They're sharing practical strategies to boost team collaboration…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#98- Milestones to $5M: Separating Dispatch and CSR Roles in Your Home Service Business
In this episode, John and Jack talk about when and how to separate Dispatch and Call Center Representative roles for your home service business. It's a pretty…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#97- From Tech Startups to HVAC News: Alec Stevanovski's Niche B2B Model
John Wilson and Jack Carr interview Alec Stevanovski, founder of Homepros, a niche-focused B2B media business. His newsletter goes out once a week and you can…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#96 - Business Breakdown: How to Make $8.4M with Well Drilling
In this episode, John and Jack discuss well drilling and do a business breakdown. Jack reveals that his friend earned $8.4 million last year from drilling…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#95- Listener Q&A: Five Keys to Scaling Your Home Service Business
John and Jack tackle a listener-submitted question addressing the five crucial aspects every business must master to scale successfully: the importance of…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#94- From Startup to Success: Johnny Robinson's Information-Based Enterprise
Our discussion with Johnny Robinson aka SqueegeeGod continues in this episode as he talks about his experiences launching a new business, selling his previous…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#93- The Secrets of Startup Window Washing and Cleaning Businesses With Johnny Robinson
In this episode of Owned and Operated, we bring back Johnny Robinson aka SqueegeeGod as a guest, who shares updates detailing his start-up journey from window…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#92- Managing HVAC Demand in Extreme Cold Weather
In the home service industry, extreme weather can significantly impact business. In this episode, John and Jack dive into the challenges posed by freezing…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#91- How to Run a B2B ServiceTitan Consultancy with Danny Peavey
In this episode, we welcome Danny Peavey, who has a long family history in the trades. He is the owner of Home Service Engine, a B2B consultancy that helps…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#90- Listener Q&A: HVAC Pricing Strategies and Plumbing Business Valuations
In this episode, John and Jack address two listener questions. The first question comes from an HVAC business owner facing weeks of fully booked schedules…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#89- Extreme Weather Prep: Optimizing HVAC & Plumbing Operations
When you work in a weather-enhanced business, there are tons of opportunities when you’re prepared. John and Jack share their game places to make sure…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#88- How To Run a Pool Service SMB with Tim Ryan (Part 2)
Tim Ryan is back to talk more about running a pool care service business. He shares useful tips for newbies, the tricky parts of taking care of pools, and why…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#87- Business Breakdown with Pool Care SMB Expert Tim Ryan (Part 1)
A few weeks back John and Jack did a business breakdown on pool service. Tim Ryan caught us on X, did a review and said “It wasn't too bad for two outsiders…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#86- Johnny SqueegeeGod - Starting and Running a Window Washing Business
In this special flashback episode of the Owned and Operated HVAC, electrical, and plumbing growth podcast, we're revisiting a chat with Johnny SqueegeeGod from…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#85- Mike Botkin Dominating Central Florida's Home Services
Tune in again to Mike Botkin's incredible journey! Back when this episode first aired, he was just starting out, acquiring various businesses. Fast forward to…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#84- Breaking $5Million in Your Business
In this episode, John shares his strategy for scaling your home service business to reach the $5 million mark. Picture this: an exceptional team, a steady lead…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#83- Power Washing Part 2-Franchising a Path to Wealth Generation with Aaron Harper
Ready to explore more about franchises? If you didn't catch the last episode, Aaron Harper of Rolling Suds gave a peek into his world of franchises, and now he…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#82- Power Washing Part 1-Franchise and Business Model with Aaron Harper
Ever wondered how power washing can turn into a booming business? Join Aaron Harper from Rolling Suds as he reveals the secrets behind turning power washing…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#81- Business Acquisition in the Home Service Industry
In this episode, John shares his advice when it comes to acquiring a service company. From plumbing to HVAC, John's got the playbook on what to scout, where to…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#80- How to Create a Winning Culture for Your Business
In this episode, John and Jack are exchanging ideas about building and keeping a thriving company culture. They stress how the leader's actions and choices…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#79- Infrastructure Breakdown: Key Roles for Growth from 3 to 20 Million
Join John and Jack in this episode as they discuss the essential core of any business: support staff. They talk about the evolution of your accounting team as…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#78- Google Search: Are you Number 1?
In this episode, John discusses the four pillars of dominating search for your home service business—from the competitive LSAs and the comeback of PPC to the…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#77- Using Compensation to Drive Business Growth
Uncover the principles of a successful compensation model on this episode with John and Jack. They dive into the structures they’re using for all roles on the…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#76- Maximizing the Daily Potential of Your Business
In this episode, John and Jack discuss how home service businesses handle their capacity. As a service, you are selling the time and expertise of your techs…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#75- Job Posts, Interviewing, and Onboarding That Attracts A-Players
Talking about recruitment for home services, John Wilson breaks it down in this Owned and Operated episode. He says focus on what you need, set clear…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#74- Business Breakdown: Pool Service and Repair
In this episode, John and Jack immerse themselves into the world of pool service businesses. They discuss the appeal of hyper-focused route-based services, the…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#73- Damon Chlarson Tackling Challenges in the Construction Industry
In this episode, John and Jack interview Damon Chlarson, an entrepreneur who shares his experiences in the construction industry. Damon openly discusses the…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#72- The Best Passive Income Businesses with Minimal Maintenance
In this episode of Owned and Operated, Jack brings a business to the table that provides passive income with minimal maintenance: Hydroelectric Plants. This…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#71- Exploring Business Ventures: Chimney Sweeping and Generator Service
In this episode, experience John and Jack's journey as they explore two unique business opportunities in the home services sector: chimney sweeping and…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth PodcastOwned and Operated Podcast Trailer
Welcome to 'Owned and Operated' – the podcast that dives deep into the world of home service entrepreneurship. Hosted by John Wilson, a third-generation home…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#70- Breaking 3 Million in Your Home Service Business
Navigating the challenges of scaling a business beyond $3 million, John and Jack emphasize the importance of additional resources and share personal…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#69- Home Service Marketing: Shoulder Season Strategies
Join John and Jack in this episode as they share practical strategies for thriving in the home services industry's shoulder seasons. From tech tips to customer…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#68- From Meta to GMB: How to Leverage Marketing Strategies For Your Home Service Co
In this episode of Owned and Operated, Jack and John kick off with a positive update on Jack’s flourishing plumbing department—it's doing really well, and they…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#67- How To Scale Your SMB and Go Seven Days a Week
In this episode, John dives into the unexpected challenges faced by Jack while managing his plumbing business during an exceptionally tough week. Rather than…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#66- Buying a Franchise States Away with Rick Vazza
In this episode, John Wilson and Jack Carr sit down with Rick Vazza as he shares his experience acquiring a second Zoom Drain franchise location. Rick sheds…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#65- Rick Vazza - Adding a Franchise to Your Business
In this episode, John Wilson is joined by Rick Vazza, an owner and operator of plumbing companies in the San Diego area. Rick Vazza discusses his journey of…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#64- Mastering Marketing For Your Plumbing Business with Aizik Zimerman
In today's episode, John Wilson is joined by Aizik Zimmerman to discuss strategies for home service businesses, particularly focusing on membership programs…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#63- Recruiting Top Talent Plumbers with Aizik Zimerman
In today's episode, we welcome Aizik Zimerman, a home service entrepreneur who owns a fast-growing plumbing company called J Blanton in Chicago. The…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#62- Building a Funnel for Hiring Million Dollar Employees
In this episode, hosts John Wilson and Jack Carr discuss the art of recruiting top-tier talent that can help your home service business grow and thrive. The…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#61- Tech Stack in Your Home Service Business
In this episode of Owned and Operated, join hosts John Wilson and Jack Carr as they discuss the world of bidding software and pricing strategies tailored for…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#60- Mom and Pop To Enterprise, Scaling a Call Center As You Grow
Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#59- Building a Management Team That Scales In Home Service
Are you a home service entrepreneur looking to scale your business efficiently? In this episode of "Owned and Operated," we delve into the intricacies of…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#58- Powering Growth in Home Services - Leveraging the Call Center & Diverse Marketing Strategies
Summary: In this episode of "Owned and Operated," the John and Jack explore key strategies to drive growth in the home service industry. They discuss the…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#57- Launching a New Service: Plumbing Essentials for Home Service Pros
Are you a home service entrepreneur looking to scale your business to new heights? In this episode of "Owned and Operated," we delve into a candid conversation…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#56- Fixing your Appliances, Towing Vehicles, and High End Catering
In this episode of “Owned and Operated”, hosts Jack and John catch up on their recent activities and dive into the topic of service businesses. They talk about…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#55 - The Niche Handyman Business
In this episode of “Owned and Operated”, John Wilson and Jack Carr discuss a lot of interesting topics including the concept of a mobile tire and oil change…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#54- John's Big Move, Residential Water Delivery, and RC Sewer Inspections
In this episode of Owned and Operated, the hosts discuss the business model of water trucking, specifically potable water delivery services. They investigate…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#53- Flipping The Script, Gum Busters of NY, and Zoom Drains Franchise
In this pilot episode of “Owned and Operated”, John Wilson and Jack Carr discuss their recent business transitions and exciting changes, including moving to a…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#52- Jack Carr on Emu Farms, HVAC Deal Flow, and the Podcast
In this pilot episode of “Owned and Operated”, John Wilson is talking to Jack Carr about his history and how interesting his life adventure was that led him to…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#51 - Holdco Conference Coming to Cleveland!!!
Today, Kelcey Lehrich and John will be jumping into an interesting conversation. This will revolve around a conference happening in Cleveland and how it came…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#50 - SMBesties 4: Talking Economic Struggles and Successes
The SMBesties are back as John and Reg Zellers hop on to cover a few topics on today’s show. They’ll jump into economics and how low demand even in the home…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#49 - SMBesties 3: Corporate Vs Entrepreneurship Mindset
It’s SMBesties time again! John, Kelsey Lehrich, and Reg Zellers are joined this time around by Joshua Schultz as they will cover a few topics along the way…
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast#48 - Emily Holdman and the Challenges of Running a Business
Emily Holdman is the Managing Director at Permanent Equity out of Columbia, MO, where she’s worked with her current business partner for 14 years. Her…