Shows / The AI in Business Podcast
The AI in Business Podcast
The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
Episodes
The AI in Business PodcastManaging AI Agents at Scale Across BFSI Operations - with Yoav Naveh of Reindeer AI
As financial institutions move beyond AI experimentation, the primary bottleneck is no longer capability; it is governance. In this episode, Yoav Naveh…
The AI in Business PodcastWhy Data‑Driven Efforts Stall in Fragmented Environments - with Jason Loomis of Freshworks
Enterprise AI adoption is moving faster than security and governance frameworks can follow, forcing organizations to make difficult trade-offs between…
The AI in Business PodcastFrom Connected Agents to Collective Intelligence with Guillaume De Saint Marc of Outshift by Cisco
As enterprises move from single to multi-agent AI deployments, a coordination infrastructure problem is emerging that connectivity protocols alone cannot…
The AI in Business PodcastBuilding Compute Foundations for the Physical Economy - with Drew Henry of ARM
A widening gap between mature digital compute and the newly awakening physical world is forcing enterprises to rethink how they embed AI into logistics…
The AI in Business PodcastAI Copyright Risk in Financial Services and the Limits of Legacy Licensing - with Roanie Levy of CCC
A surge in AI adoption is creating a rights gap inside financial institutions, where everyday workflows now generate copyrighted reproductions at a scale…
The AI in Business PodcastHow Financial Services Leaders Operationalize Safe AI - with Dr. Oscar A. Rodriguez of Citi
The rapid expansion of AI in financial services is creating a widening gap between enterprise ambition and the operational readiness required to deploy systems…
The AI in Business PodcastClosing the Decision Gap in Volatile Supply Chains - with Prasad Mahajan of Optilogic and Dr. Gopalendu Pal of Target
Supply chains are moving from predictable planning cycles to a reality where volatility demands continuous redesign and faster decision‑making. In this…
The AI in Business PodcastWhy AI in Document-Heavy Workflows Fails Without the Right Foundation - with Sumedh Chaudhary of IBM
Enterprise AI initiatives consistently break down in document-heavy environments, not because the underlying models are inadequate, but because fragmented data…
The AI in Business PodcastAI-Empowered Customer Service, From Hype to Scalable Operations - with Shri Nandan of Comcast
Significant enterprise investment in AI-driven customer service is producing inconsistent outcomes — and the gap between deployment ambition and measurable…
The AI in Business PodcastUnified Predictive Decision Making for Retail Growth - with Felix Hoffmann of 7Learnings
Retailers managing pricing, marketing, and inventory through separate teams with separate data are losing margin not to market volatility, but to decisions…
The AI in Business PodcastHow Commerce Leaders Avoid Renewal Traps and Vendor Drag - with David Cost of Rainbow Apparel
Enterprise software costs are rising while vendor performance often isn't, and AI has fundamentally changed what enterprises can credibly threaten to build…
The AI in Business PodcastMoving from Delayed Data to Event-Level Visibility - with Alex Curran of Aptitude Software
Finance teams are being asked to influence outcomes in real time while operating on architectures built for delayed, aggregated, and heavily reconciled data…
The AI in Business PodcastScaling Agentic AI in CX Without Losing the Customer - with Shri Nandan of Comcast
As enterprises move agentic AI from controlled pilots into production customer-facing workflows, the gaps in data continuity, governance, and human-agent…
The AI in Business PodcastHow Vertical AI Achieves Defensible Accuracy - with Steve Hasker of Thomson Reuters
The rising use of general‑purpose models in regulated environments is creating a widening gap between what AI can generate and what fiduciary professionals can…
The AI in Business PodcastFixing the Decision Speed Gap in Modern Supply Chains - with Joris Wijpkema of Optilogic
Supply chain organizations still struggle to respond to major disruptions because their core planning systems can't evaluate structural options or…
The AI in Business PodcastHow Enterprise Leaders Should Measure the ROI of AI - with Darko Todorovic of HTEC
Enterprise AI investments frequently succeed at the pilot stage and collapse at scale, not because the technology fails, but because the organizational…
The AI in Business PodcastModernizing Targeting to Close the Field Execution Gap - with Damion Nero of Daiichi Sankyo
Pharma commercial teams are generating more data than ever, but field intelligence is still arriving too late to change rep behavior before the engagement…
The AI in Business PodcastHow Unified Context Turns AI Into Real Enterprise Performance - with Ravi Marwaha of Arango
Enterprise AI agents fail consistently in production, not because of model limitations, but because they lack a live, temporally aware context layer grounded…
The AI in Business PodcastAI Models as a Commodity and Why Data Foundations Decide Who Wins - with Guillermo B. Vazquez of SAP
Enterprise leaders face a growing gap between rapid AI advancement and the fragmented data and processes that limit their ability to operationalize it. In this…
The AI in Business PodcastFrom Overwhelm to Working AI in Pharma and Life Sciences - with Art Shectman of Elephant Ventures
Regulatory volatility, scientific‑grade context requirements, and entrenched legacy processes are creating a level of operational complexity in pharma that…
The AI in Business PodcastHow AI Is Reshaping the Way Enterprises Build Software - With Tim Sears of HTEC
Individual AI productivity gains are already here, but they are uneven, and they are not the main event. In this episode, Tim Sears, Chief AI Officer at HTEC…
The AI in Business PodcastHow Industrial Service Leaders Are Closing the Knowledge Gap Before It's Too Late with Mike Hughes of Peak International Group
The skilled labor crisis in industrial equipment service is not a future problem; it is eroding operational performance now, as retiring engineers take decades…
The AI in Business PodcastHuman-Centered AI Development Strategies for CPG Leaders - with Shaje Ganny of Procter & Gamble
A widening gap has emerged between the speed of AI innovation and the ability of large enterprises to deploy it responsibly, leading many organizations to…
The AI in Business PodcastThe Pricing Shift Reshaping Enterprise AI Spend - with Adam Mansfield of UpperEdge
The rapid shift from seat‑based licensing to hybrid and consumption‑based AI pricing has made technology spend significantly harder for enterprises to predict…
The AI in Business PodcastWhy the Way AI Feels Is as Important as How It Works - with Carsten Wierwille of HTEC
Enterprise AI initiatives treat design as a finishing step. Carsten Wierwille, Chief Product & Design Officer at HTEC, argues that this is a strategic mistake…
The AI in Business PodcastHow Vision AI Scales Across a Manufacturing Network - with Jeff Witt
Computer vision implementations in manufacturing never advance beyond the pilot phase — not because the technology fails, but because deployment is treated as…
The AI in Business PodcastAI Improving Dose Decisions and Patient Outcomes in Oncology- with Shefali Kakar of Novartis
The growing use of AI‑driven modeling in clinical development is exposing how limited traditional, single‑study dose selection and patient assessment methods…
The AI in Business PodcastBreaking Free from AI Overwhelm in Banking and Financial Services - with Art Shectman of Elephant Ventures
The pressure on financial services AI leaders to show board-level results has intensified — yet the pace of vendor pitches, shifting tooling stacks, and…
The AI in Business PodcastFixing the Pilot‑to‑Production Gap in Enterprise AI - with Ronny Fehling of HTEC
The reason enterprise AI programmes stall is not the technology — it is the sequence in which decisions are made before and after the pilot succeeds. In this…
The AI in Business PodcastWhy Deepfake Fraud Beats Your Workflows, Not Your Technology - with Jon-Rav Shende of Thales Group
Deepfake voice fraud is not bypassing enterprise security technology, it is beating the workflows agents rely on to make trust decisions in real time. In this…
The AI in Business PodcastScaling Scientific R&D with AI Supercomputing Infrastructure — with Thomas Fuchs of Eli Lilly
A growing share of pharmaceutical innovation is now constrained not by scientific imagination, but by the infrastructure required to support AI at scale. In…
The AI in Business PodcastThe Hidden Risk in Every Enterprise AI Vendor Contract - with John Belden of UpperEdge
Boards are pushing CIOs to commit to AI strategies built on contracts written for an entirely different era of enterprise software. In this episode, John…
The AI in Business PodcastThe Architecture Shift Behind Reliable Enterprise AI - with Ravi Marwaha of Arango
Context defines accurate, reliable AI decision‑making, forcing enterprises to confront the fragmentation that prevents systems from accessing the information…
The AI in Business PodcastWhy Manufacturing's Most Valuable Data Isn't in Any System — with Anand Gnanamoorthy of Ingersoll Rand
A significant share of manufacturing knowledge still lives in the heads of retiring workers, and the window to capture it is closing as operations push toward…
The AI in Business PodcastWhy Predictive AI in Service Only Works on the Right Foundation - with Niken Patel of Neuron7.ai
Enterprise service leaders are realizing that deploying AI for simple productivity gains fails to resolve the underlying issues that cause repeat truck rolls…
The AI in Business PodcastBuilding Predictive Safety Systems in Energy Operations - with Patricio Rivera of Oxy
Energy organizations have made progress in safety, but most still rely on backward‑looking investigations rather than systems that anticipate when risk is…
The AI in Business PodcastWhat Enterprise AI Looks Like When It's Real - with Lawrence Whittle of HTEC Group
AI enthusiasm has outpaced enterprise readiness, leaving many organizations stuck with pilots that work in the lab but fail to deliver meaningful value in…
The AI in Business PodcastFrom Experimentation to Clinical-grade AI in Healthcare - with Alex Tyrrell of Wolters Kluwer
Agentic AI is running into a hard limit: most enterprise systems, security layers, and operational backends aren't yet built to support automated execution at…
The AI in Business PodcastCapturing Tribal Knowledge to Solve the Manufacturing Skills Gap - with Sebastian Dykas of Smith+Nephew
A widening gap between retiring experts, manual craftsmanship, and limited process visibility is making it increasingly difficult for manufacturers to maintain…
The AI in Business PodcastDesigning Supply Chains for Volatility - with Dr. Gopalendu Pal of Target
Volatility is exposing the limits of traditional scenario planning, where siloed KPIs and thin operational margins prevent enterprises from seeing how…
The AI in Business PodcastOperationalizing Real-Time Voice Intelligence for FinServ and CX - with Ken Morino of Modulate
Voice-based fraud has moved from a fringe security concern to a primary operational risk for financial institutions and enterprise contact centers, and the…
The AI in Business PodcastBuilding Trustworthy AI for Enterprise Workflows - with Amar Akshat of PaySafe
The consistency gap in enterprise AI represents a critical failure point where unpredictable system behavior outside of controlled demos threatens to derail…
The AI in Business PodcastScaling Regulated Data Workflows Without Lock‑In - with Juan Orlandini of Insight
Legacy financial systems often trap organizations in "data swamps" where AI is mistakenly treated as a magic fix for fundamentally broken manual architectures…
The AI in Business PodcastBreaking Bottlenecks in Life Sciences R&D with AI Innovation - with Aziz Nazha of Incyte Pharmaceuticals
R&D teams are starting to advance AI capabilities faster than they can translate them into measurable business value, creating mounting friction between…
The AI in Business PodcastScaling Customer Experience with Operationalized Agentic AI - with Shezan Kazi of Dialpad
A recurring challenge for leaders is that the use cases they expect to automate rarely match what customers actually struggle with once large‑scale…
The AI in Business PodcastTurning Computer Vision Into Real‑World Value at Enterprise Scale – with Joseph Nelson of Roboflow
A major shift is underway as enterprises move from lab‑ready computer vision to the far more complex reality of deploying visual intelligence across messy…
The AI in Business PodcastMaking Workforce Training Affordable with Tiered Storage - with Aaron Demory of Fearlus
Today's guest is Aaron Demory, Senior Partner at Fearlus and Chief of Information Technology and Security at the FDIC. Fearlus is a strategic governance and…
The AI in Business PodcastConnecting Forecasting and Warehouse Decisions at Scale - with Jerod Hamilton of Tyson Foods
Operational complexity in modern distribution centers is accelerating faster than most organizations can adapt, leaving leaders with fragmented data, static…
The AI in Business PodcastDecentralized Trials That Scale Globally Without Compliance Risks - with Emma Vitalini of Amgen
Today's guest is Emma Vitalini, Head of Global Digital Health Technology Innovation at Amgen. Amgen is a global biotechnology company focused on discovering…
The AI in Business PodcastSolving the Expertise Gap with AI in Manufacturing - with Antoine Bisson of Poka
Aging expertise, paper‑based instructions, and inconsistent onboarding are creating a widening execution gap on the factory floor as experienced workers retire…
The AI in Business PodcastHow Digital K‑1 Data Changes Tax Workflow Maturity - with Ken Powell and Neal Schneider
Tax processes remain constrained by document-based workflows that limit data accessibility, speed, and cross-system integration. In this episode, Neal…
The AI in Business PodcastClosing the Customer Service Gap: How AI Is Redefining Scale, Speed, and Satisfaction - with Philipp Heltewig of NiCE
The gap between customer expectations and operational delivery is widening as traditional reactive service models struggle with volume volatility and workforce…
The AI in Business PodcastCreating a Single Source of Truth for Enterprise Legal Work - with Christo Siebrits of AbbVie
Enterprise legal departments are currently navigating a breakdown in AI adoption caused by scattered data, inconsistent global regulations, and a lack of clear…
The AI in Business PodcastWhat Global Tariff Uncertainty Means for Supply Chain Leaders - with Edmund Zagorin of Arkestro and Michael Shin of Trinity Rail Industries
Supply chains are being pushed to move faster while geopolitical volatility makes traditional planning cycles increasingly fragile for global enterprises. In…
The AI in Business PodcastManaging Third-Party Risk at Scale Without Drowning in Surveys - with Carey Smith
The collapse of traditional, static survey models at scale creates a systemic visibility gap that transforms multi-tier supply chain dependencies into…
The AI in Business PodcastWhy Enterprise AI Fails Without a Context Engine - with Eran Yahav of Tabnine
Enterprises are facing an 80% failure rate for AI agents in complex tasks because these systems lack the deep understanding required to navigate established…
The AI in Business PodcastFrom AI Experiments to Enterprise Value Driving Real Business ROI - with Dan Diasio of EY
AI adoption is forcing a shift from automating yesterday's processes to redesigning the enterprise for differentiation and growth. In this episode, Dan Diasio…
The AI in Business PodcastWhy Ensemble Architectures Win Against Real-Time Voice Risk - with Mike Pappas of Modulate
The contact center is shifting from a service channel to a primary point of fraud, where text‑based systems fail to catch the signals that surface only in live…
The AI in Business PodcastFrom Multi Agent Systems to Institutional Learning in the Enterprise - with Papi Menon of Outshift by Cisco
A growing number of enterprises are discovering that early agent wins don't translate into scale because agents can connect but cannot yet share context or…
The AI in Business PodcastWhy Financial AI Can't Scale Without Unified Governance with James Dean of Google and Mark Crean of Securiti
Financial institutions are finding that the primary bottleneck to AI adoption isn't the technology itself, but the inability to govern sensitive data with the…