Shows / The Consumer Finance Podcast
The Consumer Finance Podcast
The Consumer Finance Podcast provides reliable, insightful, and entertaining industry-specific content central to consumer finance services. Hosted by veteran Troutman Pepper Locke CFS Partner Chris Willis, this podcast features industry experts, insiders, and other Troutman Pepper Locke attorneys delivering easily digestible segments on a variety of topics.
Episodes
- The Consumer Finance Podcast
AI in Collections: Balancing Automation, Compliance, and Human Judgment
In this episode of The Consumer Finance Podcast, partner and guest host Stefanie Jackman welcomes Corafone co-founders Aman Mender and Adrian Ferrante-Bannera…
- The Consumer Finance Podcast
Targeted Ads, Fair Lending Risk: Why Lenders Should Plan for Today’s and Tomorrow's CFPB
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by Stephen Hayes, co-managing partner of Relman Colfax, to discuss targeted…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Beyond Credit – Deposit Accounts, Prepaid Cards, Overdraft, and Surcharges
In this crossover episode of The Consumer Finance Podcast and Payments Pros, Taylor Gess is joined by colleagues Jason Cover and Carlin McCrory for another…
- The Consumer Finance Podcast
The Foreclosure Comeback: Residential and Commercial Risks for Lenders and Servicers
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by partners Erin Edwards, Jason Manning, and Joe DeFazio, along with special guest…
- The Consumer Finance Podcast
Inside California's BCSA: Rohit Chopra's Expanding Role in Consumer Protection
In this special crossover episode of The Consumer Finance Podcast and Regulatory Oversight, Chris Willis, Stefanie Jackman, and Mike Yaghi discuss California…
- The Consumer Finance Podcast
Mass Arbitration Unpacked: Provider Rules, Court Decisions, and the Rise of AI
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by litigation partners Massie Cooper and Kalama Lui-Kwan to unpack the rapidly…
- The Consumer Finance Podcast
When Insurance Law Meets Consumer Finance: Navigating Embedded Insurance Products
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by insurance regulatory and transactions partners Brian Casey and John Emmanuel to…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Litigation Trends — FCRA, TILA, and the Checkout Script as Your First Line of Defense
In this episode of the "Point-of-Sale Finance" series, Jason Cover is joined by colleagues Erin Edwards and Simon Fleischmann from Troutman Pepper Locke's…
- The Consumer Finance Podcast
Colorado's ADMT Act Proposed Regulations: Unpacking the Confusion and Compliance Challenges for Financial Services
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by colleague Kim Phan to break down the proposed regulations recently released by…
- The Consumer Finance Podcast
The FTC Caught Up: What You Need to Know About Its Latest Disparate Impact Statement
In this crossover edition of The Consumer Finance Podcast and Moving the Metal: The Auto Finance Podcast, hosts Chris Willis, Brooke Conkle, and Chris Capurso…
- The Consumer Finance Podcast
Are Text Messages Calls? Seventh Circuit's Steidinger Decision Reshapes TCPA Litigation Landscape
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by colleagues Stefanie Jackman and Brian Hays to discuss the Seventh Circuit's…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Auto Finance — Dealer Risk, Lien Perfection, and Compliance Essentials for Market Entrants
In this crossover episode of The Consumer Finance Podcast and Moving the Metal, Jason Cover is joined by colleagues Brooke Conkle and Chris Capurso from…
- The Consumer Finance Podcast
Big Win, Bigger Warning: Hidden Liability Risks Lurking for Debt Buyers After New Jersey's Diana Decision
In this episode of The Consumer Finance Podcast, host Chris Willis sits down with Partners Joseph DeFazio and Joseph Froehlich to discuss the New Jersey…
- The Consumer Finance Podcast
Rebalancing the Books: Employment Compliance for Financial Services Companies
In this special crossover episode of The Consumer Finance Podcast and Hiring to Firing, hosts Taylor Gess, Tracey Diamond, and Emily Schifter map out…
- The Consumer Finance Podcast
Immigration Status in Credit Underwriting: What Recent Federal Guidance Really Means for Lenders
In this solo episode of The Consumer Finance Podcast, Chris Willis, co-leader of Troutman Pepper Locke's Consumer Financial Services Regulatory practice, walks…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Bank Charters, M&A, and Partnerships — Strategic Paths for Fintech and Payment Companies
In this crossover episode of The Consumer Finance Podcast and Payments Pros, Taylor Gess is joined by colleagues James Stevens and Sarah Hanna from Troutman…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: State AGs Filling the Federal Void in Point-of-Sale Finance Enforcement
In this crossover episode of The Consumer Finance Podcast and Regulatory Oversight, Taylor Gess is joined by colleagues Michael Yaghi and Lane Page from…
- The Consumer Finance Podcast
MLA and SCRA 103: Beyond Pricing — Non-Rate Protections, Enforcement Pitfalls, and Servicing Considerations
In this third installment of the special series on servicemember protections, Chris Willis is joined by colleagues Taylor Gess and Jeremy Sairsingh to explore…
- The Consumer Finance Podcast
Class Action Surge: What a 25% Spike in Federal Filings Means for Consumer Finance
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Erin Edwards and Simon Fleischmann to break down the most significant trends…
- The Consumer Finance Podcast
MLA and SCRA 102: Pricing Constraints and the Complexity of Interest Cap Compliance — Servicemember Protections Explained
In this second installment of the special series on servicemember protections, Chris Willis is joined again by colleagues Taylor Gess and Jeremy Sairsingh to…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Regulation of Subscription and Auto-Renewal Plans
In this episode of The Consumer Finance Podcast, Chris Willis sits down with Jason Cover and Colin Wilson to discuss the evolving world of auto-renewal and…
- The Consumer Finance Podcast
MLA and SCRA 101: Servicemember Credit Protections and Compliance Risks
In this kickoff episode of a special series on servicemember protections for The Consumer Finance Podcast, Chris Willis is joined by colleagues Taylor Gess and…
- The Consumer Finance Podcast
The Debanking Debate: Regulators, Risk, and Reality for Payments
In this special crossover episode of The Consumer Finance and Payments Pros podcasts, Carlin McCrory, Keith Barnett, and Chris Willis explore the federal…
- The Consumer Finance Podcast
Colorado's New ADMT Act: Repeal of the 2024 AI Law, Expanded Coverage, and What It Means for Financial Services
In this episode of The Consumer Finance Podcast, Chris Willis and Kim Phan unpack Colorado's brand-new Automated Decision-Making Technology (ADMT) Act, which…
- The Consumer Finance Podcast
CFPB's Reg B Final Rule: Disparate Impact Liability Out, Discouragement Standard Narrowed, and SPCPs in the Crosshairs
In this episode of The Consumer Finance Podcast, Chris Willis, Lori Sommerfield, Taylor Gess, and Lane Page discuss the CFPB's sweeping final amendments to…
- The Consumer Finance Podcast
Why the Consumer Reporting System Is So Important
In this episode of The Consumer Finance Podcast, Chris Willis talks with Dan Smith, president and CEO of the Consumer Data Industry Association, about current…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Getting E-SIGN and UETA Right in Electronic Contracting
In this installment of The Consumer Finance Podcast's point‑of‑sale finance series, Chris Willis is joined by colleagues Jason Cover and Taylor Gess to break…
- The Consumer Finance Podcast
Charting a Course for Collections: Diagnosing Compliance and Privacy Risks in Medical Debt
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Troutman Pepper Locke Partners Stefanie Jackman and Brent Hoard to take a close look…
- The Consumer Finance Podcast
Bankruptcy 101 for Consumer Creditors: Automatic Stays, Discharge Injunctions, and Common Pitfalls
In this episode of The Consumer Finance Podcast, Chris Willis is joined by colleagues Joe DeFazio, Brad Knapp, and Punit Marwaha for a practical introduction…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Evolving Collection Rules Impacting Creditors
In this joint episode of The Consumer Finance Podcast and Payments Pros, guest host Taylor Gess is joined by Stefanie Jackman to discuss amended debt…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Fair Lending Risks at the Checkout Counter
In this special joint episode of The Consumer Finance Podcast and Payments Pros, guest host Taylor Gess joins Chris Willis and Lori Sommerfield to unpack fair…
- The Consumer Finance Podcast
Taking It to the Bank: Why Fintechs Are Racing for Bank Charters
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Mark Furletti, James Stevens, and Taylor Gess to unpack the surge in bank charter…
- The Consumer Finance Podcast
TCPA Risk Reloaded: Why DNC and Consent Issues Are Fueling the Next Wave of Litigation
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Troutman Pepper Locke Partners Chad Fuller and Virginia Flynn for a practical…
- The Consumer Finance Podcast
Year in Review and Look Ahead: Servicing and Collections in Flux – How States, Reg F, and Coerced Debt Laws Are Rewriting the Playbook
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Consumer Financial Services Partners Stefanie Jackman and Nicholas O'Conner to…
- The Consumer Finance Podcast
Lions, Tigers, and Sovereign Citizens, Oh My! UCC and Banking Litigation Trends and a 2026 Forecast
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Troutman Pepper Locke Partners Heryka Knoespel and Mary Zinsner for a year-in-review…
- The Consumer Finance Podcast
Year in Review and Look Ahead: Fair Lending and UDAAP in the Trump 2.0 Era — Federal Pullback, State Pushback, and What Comes Next
In this episode of The Consumer Finance Podcast, Chris Willis and Lori Sommerfield unpack the rapid reshaping of the fair lending and UDAAP regulatory…
- The Consumer Finance Podcast
Year in Review and Look Ahead Announcement
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by Consumer Financial Services Practice Group leadership Michael Lacy and Simon…
- The Consumer Finance Podcast
Signs of Life at the CFPB
In this episode of The Consumer Finance Podcast, host Chris Willis examines signs that the CFPB is reactivating its supervisory and enforcement functions after…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Privacy, Breaches, and Data Monetization
In this special joint episode of The Consumer Finance Podcast and Payments Pros, Taylor Gess and Kim Phan discuss key privacy and data security risks in…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: The New Regulatory Reality for Small Business Financing and Trade Credit
In this crossover episode of The Consumer Finance Podcast and Payments Pros, Taylor Gess, Jason Cover, and Caleb Rosenberg explore the heightened attention…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Federal Shake-Ups and the Rise of Income Share Agreements in Student Loan Financing
In this special joint episode of The Consumer Finance Podcast and Payments Pros, guest host Taylor Gess talks to Troutman Pepper Locke colleagues Stefanie…
- The Consumer Finance Podcast
New Jersey's Big Bet on Disparate Impact: What the AG's New Rules Mean for Lenders and AI
In this special crossover episode of The Consumer Finance Podcast and Regulatory Oversight, Chris Willis is joined by colleagues Lori Sommerfield and Matthew…
- The Consumer Finance Podcast
Illinois Supreme Court Tightens Standing for No-Injury Consumer Claims
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by his colleague Lou Manetti from the firm's Chicago office to unpack a…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Health Care Financing Compliance, Regulatory, and Privacy Pitfalls
In this crossover episode of The Consumer Finance Podcast and Payments Pros, guest host Taylor Gess dives into the rapidly evolving world of point-of-sale…
- The Consumer Finance Podcast
Redlining Enforcement: Past and Future
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by Troutman Pepper Locke Partner Lori Sommerfield and Relman Colfax Co-Managing…
- The Consumer Finance Podcast
Navigate the Money Matrix in Our Upcoming Series: Privacy, Security, and AI Explained
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Ted Augustinos and Kim Phan to introduce The Money Matrix, an upcoming webinar…
- The Consumer Finance Podcast
The Trump Administration's Debanking Initiative: Risk Mitigation, Regulatory Deadlines, and Sanctions for Noncompliance
In this episode of The Consumer Finance Podcast, host Chris Willis is joined by Troutman Pepper Locke Partner Lori Sommerfield and Charles River Associates VP…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: The Holder Rule at 50
In this crossover episode of The Consumer Finance Podcast and Payments Pros, Jason Cover sits down with Brooke Conkle and Caleb Rosenberg to demystify the…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Solar Finance Under the Microscope
In this crossover episode of The Consumer Finance Podcast and Payments Pros, Jason Cover, Mark Furletti, and Andrew Thurmond return to unpack the complex…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Door-to-Door Sales and Home Improvement Financing
In this special crossover episode of The Consumer Finance Podcast and Payments Pros, host Jason Cover is joined by colleagues Taylor Gess and Andrew Thurmond…
- The Consumer Finance Podcast
The New Wave of Web Tracking Litigation: Wiretap Statutes, VPPA Risk, and Consent Strategies
In this episode of The Consumer Finance Podcast, Chris Willis is joined by colleagues Jason Manning, Angelo Stio, and Rob Jenkin to unpack the surge of…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Navigating Home Improvement Finance Risks and Regulations
In this insightful crossover episode of The Consumer Finance Podcast and Payments Pros, host Jason Cover is joined by colleagues Mark Furletti and Taylor Gess…
- The Consumer Finance Podcast
Navigating the Servicemembers Civil Relief Act: Protections and Litigation Trends
In this episode of The Consumer Finance Podcast, Chris Willis is joined by colleagues Jason Manning and Carter Nichols to explore the intricacies of the…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Navigating Merchant and Dealer Contracting
In this engaging crossover episode of The Consumer Finance Podcast and Payments Pros, host Taylor Gess is joined by colleagues Jason Cover, Andrew Thurmond…
- The Consumer Finance Podcast
Executive Order 14331: Navigating the New Era of Fair Banking
In this episode of The Consumer Finance Podcast, Chris Willis is joined by Lori Sommerfield and James Stevens to delve into the implications of President…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Understanding State Licensing for Nonbank Providers
In this insightful crossover episode of The Consumer Finance Podcast and Payments Pros, host Taylor Gess is joined by Joseph Reilly and Paul Boller to explore…
- The Consumer Finance Podcast
The 1033 Shake-Up: CFPB's New Rulemaking Adventure
In this crossover episode of Payments Pros and The Consumer Finance Podcast, Carlin McCrory is joined by colleague Kim Phan to discuss the Consumer Financial…
- The Consumer Finance Podcast
New York's FAIR Act: A Game-Changer for Regulatory Enforcement and Litigation
In this crossover episode of The Consumer Finance Podcast and Regulatory Oversight, Chris Willis is joined by Joseph DeFazio, Bill Foley, and Michael Yaghi to…
- The Consumer Finance Podcast
Point-of-Sale Finance Series: Navigating the Complexities of Credit Card Rewards Programs
In this insightful crossover episode of The Consumer Finance Podcast and Payments Pros, host Jason Cover is joined by Mark Furletti and Jeremy Sairsingh to…
- The Consumer Finance Podcast
Navigating Corporate Restructuring: Strategies to Optimize Value and Manage Liabilities
In this episode of The Consumer Finance Podcast, Chris Willis, co-leader of Troutman Pepper Locke’s Consumer Financial Services Regulatory practice, delves…