Shows / Office Hours: IT for Office Managers
Office Hours: IT for Office Managers
Office Hours is for the office manager who looks after the IT without being an IT person. Every Friday, one practical job explained step by step in plain English: new starters, Microsoft 365, Wi-Fi, passwords, printers, phones, and knowing when to call for help.
Office Hours is brought to you by Complete Uptime Solutions, managed IT and cyber security for Australian businesses. Get a free IT risk snapshot at completeuptimesolutions.com.au or call 02 8214 4612.
Episodes
Office Hours: IT for Office ManagersShared mailboxes, distribution lists and groups: pick the right one and set it up
Your info@ address, the "all staff" list and the team inbox can each be built three different ways in Microsoft 365, and picking the wrong one costs money…
Office Hours: IT for Office ManagersPassword managers for a small office: how to roll one out so staff actually use it
Most small offices still run on a spreadsheet called "passwords", a notebook in the top drawer and a lot of reuse. This episode walks through rolling out a…
Office Hours: IT for Office ManagersOffice Wi-Fi That Actually Works: Fix the Dead Spot Before You Buy Anything
Why does the video call always freeze in the boardroom, even though the internet is "fine" at reception? This episode walks through office Wi-Fi in plain…
Office Hours: IT for Office ManagersMicrosoft 365 licences explained: pick the right plan and stop paying for empty seats
Business Basic, Standard, Premium, the new "with Copilot" plans, E3 and E5: Microsoft's line-up is confusing, and most small offices end up paying for the…
Office Hours: IT for Office ManagersOffboarding a staff member: close every door without losing a single email
When someone leaves, most small offices either delete their Microsoft 365 account too fast and lose years of email, or leave it switched on for months with a…
Office Hours: IT for Office ManagersSetting up a new starter: the checklist that saves the first week
A new starter's first week shows whether a business has its IT under control. This episode walks office managers through setting up a new staff member…