Password managers for a small office: how to roll one out so staff actually use it

Office Hours: IT for Office Managers · Oct 22, 2026 · 21m

Most small offices still run on a spreadsheet called "passwords", a notebook in the top drawer and a lot of reuse. This episode walks through rolling out a password manager properly: why it matters, how to choose one without being sold to, how to set up shared vaults, how to get staff to actually use it, and what to do on the day someone leaves.

You'll come away understanding what a password manager and a passphrase are and what the Australian Cyber Security Centre recommends (four or more random words, at least 15 characters, MFA on everything that offers it); what the 2022 LastPass breach…