Shows / ChannelBuzz.ca
Episodes
ChannelBuzz.caThe Buzz: SAS Innovate 2026 special – Viya opens to AI agents, Navigator introduced
A special edition of The Buzz from SAS Innovate 2026 in Washington. SAS opens Viya to external AI agents via MCP, AI Navigator gets automated discovery and…
ChannelBuzz.caDo or do not: SonicWall’s Michael Crean on what MSPs keep getting wrong on security
SonicWall's 2026 Cyber Protect Report frames SMB security failures as seven predictable, preventable sins. In The Channel sat down with SVP Michael Crean - who…
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The Buzz: Google Cloud launches Partner Network, Microsoft and OpenAI alter revenue share, and Guardz highlights non-human identity threat
Today on The Buzz: Google Cloud targets Microsoft with a new partner program, OpenAI and Microsoft revise their partnership terms, and Guardz releases its 2026…
ChannelBuzz.caNetworking is not sexy until it doesn’t work
When the founders of the SD-WAN market started over, they had a specific problem in mind. What they built next may be exactly what the AI era demands from the…
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The Buzz: AI job cuts top 100,000 for the year, Keeper Security targets phishing at the credential level, and Pia brings zero-touch service desk to Microsoft Teams
More than 100,000 tech jobs have been eliminated industry-wide in the first four months of 2026, with AI cited as a direct cause in nearly half of the cuts…
ChannelBuzz.caNot a concept, not a pilot: GTIA’s Innovate Awards are looking for AI that’s earning its keep
The inaugural GTIA Innovate Awards aren't looking for AI pitches or proof-of-concepts. They're looking for IT service providers who have deployed AI in…
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The Buzz: Canadian cyberattacks surge, Microsoft’s AI bundle overhaul lands Friday, and OpenAI goes channel
New CDW Canada and IDC research finds Canadian enterprise cyberattacks jumped 80 percent in the past year, with cloud infection rates at a record high…
ChannelBuzz.caCisco 360, three months in: Canadian partners are responding better than expected
Cisco Canada's VP of Partner Organization and SMB Sales takes stock of the first quarter of the new Cisco 360 Partner Program - including the partner feedback…
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The Buzz: Acronis launches GenAI Protection, Everpure CEO warns of sustained RAMageddon pricing, and Cisco’s quantum networking milestone
Acronis launches GenAI Protection, giving MSPs a billable way to govern shadow AI across client environments. Everpure CEO Charles Giancarlo publishes an open…
ChannelBuzz.caThe gaps are the opportunity: Dell’s Eric Arcese on the AI Factory, VxRail’s evolution, and what’s ahead
Dell's Eric Arcese joins In The Channel with a message for Canadian partners navigating the AI era: the opportunity isn't in the infrastructure itself - it's…
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The Buzz: HPE expands channel software push, AvePoint highlights AI governance gap, and ESET tracks cyber insurance influence
HPE doubles its software channel team amid hardware cost pressures, new research points to governance as the main hurdle for AI monetization, and ESET reveals…
ChannelBuzz.caAI thinks, automation acts: Rewst founder Aharon Chernin on building the automated MSP
Rewst founder Aharon Chernin draws a distinction that should reshape how you think about both AI and automation: there is a difference between an MSP that does…
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The Buzz: Salesforce launches FDE Partner Network, Cisco reinstates compute deal registration, and CloudCapsule debuts Manage module
Salesforce bets big on partner-led AI deployments, Cisco reverses its controversial compute deal registration policy, and former Pax8 executives launch the…
ChannelBuzz.caJennifer Roy on culture, scale, and what PE really looks like from inside a Canadian MSP
Jennifer Roy didn't know what half the acronyms in the job description meant when she applied for her first role in managed services. Fifteen years later…
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The Buzz: Everpure revamps partner program, Copado launches AI agents, and Acer invests in Plugable
Everpure moves to an outcomes-led partner model, Copado introduces AI agents for Salesforce, and Acer Gadget bolsters its peripheral lineup through a strategic…
ChannelBuzz.caOutSystems’ Ben Yerushalmi on Elevate, agentic AI, and why partner work is moving to the front end
OutSystems SVP of Partners and Alliances Ben Yerushalmi joins In The Channel to discuss Elevate, the vendor's new outcome-based partner program built for the…
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The Buzz: Fleet goes 100 percent channel, Scale Computing revamps partner program, and N-able’s AI advice
Today's channel briefing covers Fleet's pivot to a 100 percent channel sales model, Scale Computing's new Velocity Partner Program, and a pragmatic approach to…
ChannelBuzz.caWhat F12.net has learned from 20 years and 15+ acquisitions
F12.net founder and CEO Alex Webb and Chief of Staff Leanne Yeatman walk through two decades of M&A experience - from their first acquisition in 2006 to their…
ChannelBuzz.caFrom bank and warehouse to ecosystem orchestrator: A conversation with Frank Vitagliano
Every few years, someone announces the end of distribution. Direct sales was going to kill it. Then e-commerce. Then cloud. Then hyperscaler marketplaces. And…
ChannelBuzz.caCanada’s data sovereignty moment: why partners who move first will own the space
Rob Falzon of Check Point Software has a candid observation: even after his company launched a dedicated Canadian data region, the phone calls aren't coming…
ChannelBuzz.caThe evolution of an MSP: WBM’s 75-year journey and the “curse” of the entrepreneur
WBM Technologies president JoeAnne Hardy discusses the company’s transition from a 1950s typewriter shop to a leading Canadian MSP. She opens up about the…
ChannelBuzz.caCork Cyber is evolving from cyber warranty provider to MSP security platform
Cork Cyber started life as a cyber warranty company backed by Datto founder Austin McChord, writing cheques when MSPs' clients got hit. CEO Dan Candee is now…
ChannelBuzz.caICYMI: Cisco compute prices jump, AWS pays MSPs cash, and farewell to ICYMI
Cisco compute prices jump April 18 in a market-wide memory squeeze that some forecasters say could last until 2030. AWS begins paying MSPs direct cash for…
ChannelBuzz.caPalo Alto’s Michael Khoury on what’s actually changing for partners in the NextWave revamp
Palo Alto Networks' Michael Khoury joins In The Channel to walk through the ground-up redesign of the NextWave partner program - from the elimination of…
ChannelBuzz.caTanium Canada’s new country leader on why autonomous IT isn’t just an enterprise play anymore
Tanium's newly appointed Canada country manager explains how a unified national sales structure, a major Government of Canada win, and a shift toward…
ChannelBuzz.caYour tools are the threat: ESET’s Tony Anscombe on MSP supply chain risk
A 277% spike in RMM abuse. MFA bypasses through inherited VPN configurations. Attackers targeting backup infrastructure before they even start encrypting. In…
ChannelBuzz.caCommunications 101: Gareth Pettigrew on why PR has never mattered more for MSPs
As the industry shifts from search to chat, earned media has become one of the primary ways LLMs surface information about companies - which means partners who…
ChannelBuzz.caOkta’s Canadian bet: Data cell, 600 employees, and a plan to triple the business
Okta is running over 80 percent of Canadian revenue through partners and betting big on regulated verticals with a new Montreal-based data cell. Country…
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ICYMI: SonicWall names the seven deadly sins, Cisco pulls deal reg, and Lenovo bets on services
This week's In Case You Missed It: SonicWall reframes SMB security around seven predictable, preventable failures. Cisco eliminates compute deal registration…
ChannelBuzz.caFortra: building a channel platform from 20-plus acquisitions
Faraz Siraj, vice president of global channels and alliances at Fortra, joins the podcast to talk about what it looks like to build a channel program around a…
ChannelBuzz.caBeyond the password vault: 1Password’s channel chief makes the case for identity security as an MSP practice
1Password's Larissa Crandall joins the podcast to discuss why identity security has become the front door of the security conversation and what that shift…
ChannelBuzz.caWatchGuard CEO Joe Smolarski on doubling MSP margins, the Kaseya playbook, and why Canada’s cybersecurity moment is now
WatchGuard's new CEO sits down for a wide-ranging conversation about why 2026 may be the year MSPs stop being commodity IT providers - and what the company's…
ChannelBuzz.caESET’s cybersecurity scholarship is building a talent pipeline
ESET Canada country manager Bob Bonneau joins In The Channel to talk about the company's Women in Cybersecurity Scholarship -- now in its eleventh year and…
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ICYMI: Sherweb goes global, Broadcom’s VMware reckoning arrives, and the commercial refresh just got more expensive
This week's In Case You Missed It: Sherweb secures its first outside investment in 28 years and expands into the UK. Broadcom faces an EU antitrust complaint…
ChannelBuzz.caFrom NetSuite President’s Club to grain-to-bottle whisky in the Eastern Townships
In the first episode of our "Life after the channel" series, former Gurus Solutions founder Martin McNicoll talks about trading SaaS targets for organic…
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Cisco Canada sees a “perfect storm” driving multi-year infrastructure refresh
Cisco Canada's VP of Partner Organization and SMB Sales talks about what's driving the biggest refresh cycle in years, where partners are finding traction, and…
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ICYMI special: RSA Conference 2026, curated for the Canadian channel
A special midweek edition of In Case You Missed It, cutting through the RSA Conference 2026 noise to highlight what actually matters for Canadian IT channel…
ChannelBuzz.caMost MSP contracts wouldn’t survive a courtroom – here’s where to start fixing that
Attorney Rob Scott, who has worked with more than a thousand MSPs across North America, breaks down where most MSP agreements fall short, how AI is rewriting…
ChannelBuzz.caCanadian MSPs plan the lowest pay increases of any region, and that might not be a bad thing
Canada's MSPs are handing out the smallest raises in the industry, but the data suggests it's less about financial pressure and more about a labor market…
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ICYMI: Bell Canada bets big on AI in Saskatchewan, WBM says buy your RAM now, and AWS brings AI agents to partner selling
Bell Canada's $12-billion, 300-megawatt AI data center in Saskatchewan is the biggest Canadian tech infrastructure story in a while. WBM Technologies' March…
ChannelBuzz.caWhy reports of distribution’s demise have always been overstated
I could have been writing that distribution was about to be disintermediated since the late 1990s. Direct sales, e-commerce, the cloud, marketplaces -- the…
ChannelBuzz.caYour managed services are hitting every SLA metric and the customer still thinks you’re failing – here’s why
Jeff Collins, CEO of WanAware, digs into why MSPs are increasingly accountable for outcomes they can't fully see. As AI workloads and ephemeral infrastructure…
ChannelBuzz.caFirewalls, rogue devices, and your own tools: what Barracuda’s threat report means for MSPs
Barracuda's latest threat report draws on more than two trillion IT events to reveal how attackers are exploiting firewalls, rogue devices, and legitimate MSP…
ChannelBuzz.caZero Networks goes all-in on the channel, and why Canadian partners should pay attention
Zero Networks VP of go-to-market strategy Adam Hofeler talks about the company's shift to a fully channel-driven model, its updated Zero to Sixty partner…
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ICYMI: Nearly 60% of channel partners expect a Q1 profit crash, Check Point adds Canadian data region
Omdia sounds the alarm on profitability. Check Point plants a data sovereignty flag in Canada. Canadian partners make the CRN MSP 500. ESET opens its Women in…
ChannelBuzz.caEric Gales on 20 years of AWS and what comes next for the Canadian channel
On the eve of AWS's 20th anniversary, Eric Gales sits down to talk about the arc of cloud in Canada, what separated the partners who thrived from the ones who…
ChannelBuzz.caWhat Nutanix’s latest Enterprise Cloud Index tells MSPs about shadow AI, sovereignty, and the infrastructure shift ahead
Nutanix's 8th annual Enterprise Cloud Index reveals that nearly 80 per cent of organizations are encountering AI tools deployed outside of IT's control, data…
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ESET’s Tony Anscombe on the cybersecurity trends MSPs can’t ignore in 2026
ESET chief security evangelist Tony Anscombe joins the podcast to talk about what's genuinely different in the threat landscape this year, including the…
ChannelBuzz.caInside Check Point’s three-acquisition bet on AI security and the MSP market
Check Point has acquired three companies simultaneously as part of a deliberate four-pillar platform strategy. CSO Roi Karo and Canadian channel leader Angelo…
ChannelBuzz.caICYMI: Ingram Micro bets big on agentic AI, memory pricing pain deepens, and the channel gets mental health community
Ingram Micro closes fiscal 2025 with $52.6 billion in revenue and debuts the "AgenTeq" brand for its agentic AI play. The memory pricing crisis gets worse…
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Lexful bets AI-native documentation can solve the MSP knowledge crisis
Legacy documentation tools were built for storage, not for knowledge operations. Lexful CEO Pinar Ormeci walks us through how her AI-native platform turns MSP…
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Shadow AI is an identity problem, and your employees already created it
Employees are spinning up AI agents and handing them broad access to corporate systems - often without security teams knowing. Okta VP of Product Jack Hirsch…
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Your Citrix relationship just changed: Inside the Arrow Electronics transition
As of March 1, Citrix has expanded Arrow Electronics' role to include management of all MSP and mid-market partners in North America and Europe. We sit down…
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ICYMI: Cisco rewrites partner pricing rules as component shortages bite
Cisco now reserves the right to cancel compute orders and adjust pricing between order and ship date. Lenovo is warning of March price hikes. And WD says its…
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MSPs, AI, and the Readiness Gap: What’s working, what isn’t, and what comes next
AI is a top priority for MSPs, but excitement hasn’t always translated into execution or profitability. In this episode, Mike DePalma of OpenText Cybersecurity…
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D&H Canada is looking to show up big
In times of ambiguity, those who invest will win, general manager Peter DiMarco says on this edition of the ChannelBuzz.ca Podcast.
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In Case You Missed Feb. 23, 2026: Microsoft AI Cloud partner benefits, partner program updates from Palo Alto and monday.com
Microsoft ramps up AI Cloud partner perks, Palo Alto refines NextWave for security services, monday.com launches AI-driven partner marketplace, and Rocket…
ChannelBuzz.caZoho Canada adds Payroll, POS, solopreneur offering to ‘business operating system’
Country manager Chandrasekhar LSP on the company’s new Canadian offerings, data residency, and why Solo may punch above its weight
ChannelBuzz.caProofpoint introduces new Partner Network program
An interview with Proofpoint global channel chief Stan de Boisset on what’s changing with the new program and what partners need to know as it goes live.
ChannelBuzz.caIn Case You Missed It Feb. 16, 2026: Cisco sees massive campus opportunity, Palo Alto closes CyberArk deal
Cisco’s Robbins on AI powering campus refresh, Palo Alto adds identity capabilities; and former Meraki channel chief Pete Atkin joins Meter on this week’s…