Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisAI Revolutionizes IT Management, California Regulates Chatbots, and Windows 10 Hits End of Life
AI is revolutionizing IT service management, significantly enhancing productivity and operational efficiency. A recent report indicates that AI has reduced…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: AI Phishing Has Outgrown Legacy Email Filters — Business of Tech Lounge
The Business of Tech Lounge features a discussion on the evolving landscape of email security, focusing on the modern threats that organizations face today…
Business of Tech: Daily MSP News & IT Services AnalysisAI's Memory Crisis: Hardware Costs Surge, Tech Hiring Booms, and Amazon Faces Inshittification
AI's increasing demand for memory and storage is leading to a significant pricing crisis in the hardware market, with projections indicating that this…
Business of Tech: Daily MSP News & IT Services AnalysisAI Cyberattacks Surge as Gartner Predicts 50% Security Budget Shift to Prevention by 2030
AI-powered cyberattacks are rapidly evolving, prompting a significant shift in cybersecurity strategies. According to a recent Gartner report, IT leaders are…
Business of Tech: Daily MSP News & IT Services AnalysisKaseya’s AI claims , OpenAI’s trillion-dollar risk , The rise of AI infrastructure
Kaseya made headlines at DattoCon by announcing its shift to becoming an “AI-first” company, highlighted by its acquisition of INKY, a generative AI email…
Business of Tech: Daily MSP News & IT Services AnalysisOpenAI's AI Revolution: New Models, AMD Deal, and Deloitte's AI Accountability Crisis"
OpenAI has made significant strides in the AI landscape with a series of announcements that position it as a leading platform in the industry. The introduction…
Business of Tech: Daily MSP News & IT Services AnalysisAI Governance Spending Soars as Cloud Costs Rise; Huntress Partners with SureWeb in Channel Shift
Enterprises are significantly increasing their investments in AI governance as the risks associated with artificial intelligence become more apparent. A recent…
Business of Tech: Daily MSP News & IT Services AnalysisDatto Sues Slide: A Deep Dive into Trade Secrets and MSP Market Implications
Full transcript and links to extended interviews is at https://businessof.tech/podcast/datto-sues-slide-2025/ What happens when a founder returns to disrupt…
Business of Tech: Daily MSP News & IT Services AnalysisAI Pricing for IT Services: Price on Measurable Outcomes — Mal Vivek, Zeb
Mal Vivek, founder and CEO of Zeb, discusses the rapid growth of her firm, which has become a leader in digital and AI transformation. Zeb has established…
Business of Tech: Daily MSP News & IT Services AnalysisCloud Marketplaces for MSPs: Partners Lead 60% of $163B — Business of Tech Lounge with Jay McBain
Diving into the evolving landscape of the partner ecosystem, the discussion centers around three major forces shaping the industry by 2030. First, cloud…
Business of Tech: Daily MSP News & IT Services AnalysisAI Browser War: Perplexity Goes Free, U.S. Cybersecurity Law Expires, Apple Eyes Intel Investment
Perplexity has made a significant move by dropping the price of its AI browser, Comet, from $200 a month to free, igniting what could be an AI browser war…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft Faces Backlash Over Windows 10 Updates as AI Tools Reshape Business Strategies"
Small to medium-sized businesses (SMBs) are significantly increasing their technology budgets, focusing on strategic investments that support long-term growth…
Business of Tech: Daily MSP News & IT Services AnalysisAI Sprawl, Workslop Risks, Translation Disruption, and Vendors Creeping into MSP Services
Artificial intelligence is reshaping the technology services landscape, with leading reports from IDC, Gartner, and new offerings from ServiceNow pointing to a…
Business of Tech: Daily MSP News & IT Services AnalysisCalifornia's AI Law, Malicious MCP Server, Microsoft Marketplace Overhaul & VMware Migration
The episode starts with the passage of California's groundbreaking AI transparency law, marking the first legislation in the United States that mandates large…
Business of Tech: Daily MSP News & IT Services AnalysisIT Services Near $3 Trillion Growth: AI, Cloud, and Legacy Systems Drive Change
The global IT services market is projected to grow significantly, reaching nearly $3 trillion by 2033, driven by the increasing adoption of cloud services…
Business of Tech: Daily MSP News & IT Services AnalysisAI Liability for MSPs: Make Every AI Decision Auditable — Alexander Schlager, Aiceberg.ai
Alexander Schlager, CEO of Aiceberg.ai, discusses the intersection of artificial intelligence (AI) and cybersecurity, emphasizing the importance of securing…
Business of Tech: Daily MSP News & IT Services AnalysisAI Growth for MSPs Stalls as 95% of Projects Fail; Microsoft & Apple Face EU Regulatory Changes
Managed service providers (MSPs) are experiencing significant growth driven by interest in artificial intelligence (AI), with 92% reporting an uptick in…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Compliance: The EU AI Act Demands a Human in the Loop — Business of Tech Lounge with Art Kleiner
Art Kleiner, co-author of "The AI Dilemma" and Principal at Kleiner Powell International, discusses the complexities of AI governance, trust, and…
Business of Tech: Daily MSP News & IT Services AnalysisAI Transforms Tech Jobs, Productivity Losses Cost Billions, and Diversity in IT Leadership Stalls
Generative AI is significantly transforming technology jobs, particularly by automating repetitive tasks such as coding and data processing. A recent analysis…
Business of Tech: Daily MSP News & IT Services AnalysisCMMC Audits Expose Export Violations; Congress Tests AI; Cybersecurity Faces New AI Threats
The Defense Department's Cybersecurity Maturity Model Certification (CMMC) effort has uncovered that many contractors are unaware of export control violations…
Business of Tech: Daily MSP News & IT Services AnalysisAmericans Anxious About AI, NVIDIA's $100B Investment in OpenAI, and New MSP Automation Tool
Americans are increasingly anxious about artificial intelligence (AI), with a recent Pew Research Center study revealing that 50% of participants express more…
Business of Tech: Daily MSP News & IT Services AnalysisFed Cuts Rates, AI Spending Soars to $1.5T, and NVIDIA Invests $5B in Intel for Custom Chip
NVIDIA has made a significant move by investing $5 billion in Intel, acquiring approximately 4% ownership of the company. This partnership aims to co-develop…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Marketing: Stop Sounding Like Every Other Provider — Angelo Ponzi
Angelo Ponzi, a seasoned marketing strategist with over 30 years of experience, discusses the challenges of brand differentiation in the crowded managed…
Business of Tech: Daily MSP News & IT Services AnalysisAI Reshaping Tech: Corporate Overhauls, Cyber Resilience, and the Battle Over Software Support
AI-driven transformation is underway as over half of tech and media firms plan major organizational restructures to integrate artificial intelligence, despite…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Operations: In-Person Support Still Sets Sagiss Apart — Travis Springer, Sagiss
Travis Springer, president of Sagiss, a managed services provider based in Dallas, shares insights into his leadership journey and the unique approach his…
Business of Tech: Daily MSP News & IT Services AnalysisOpenAI's Developer Mode Launch, Microsoft Copilot Free Access, and AI Licensing Chaos
OpenAI has launched a beta version of Developer Mode for ChatGPT, which allows developers to utilize full read and write support for model context protocol…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft’s Office Mandate vs. Remote Growth; AI Model Hacked, Pentagon Struggles with AI Trust
Microsoft has announced a new policy requiring employees to return to the office three days a week, citing internal data that suggests in-person collaboration…
Business of Tech: Daily MSP News & IT Services AnalysisConsulting Careers Decline as AI Takes Over: MSPs Must Adapt to Surging Demand for AI Skills
Small businesses and managed service providers (MSPs) are currently facing a significant labor squeeze, with many unfilled job openings despite a backdrop of…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Hiring: Autistic Talent as a Strategic Advantage — Tara May, Aspiritech
Tara May, CEO of Aspiritech, leads a pioneering tech company where over 90% of the workforce consists of autistic adults. This unique model not only serves a…
Business of Tech: Daily MSP News & IT Services AnalysisMSP AI Pricing: Define Usage Before Per-Use Models Hit — Business of Tech Lounge with Howard M. Cohen
Howard M. Cohen, a seasoned expert in the managed service provider (MSP) sector, discusses the current state and future potential of artificial intelligence…
Business of Tech: Daily MSP News & IT Services AnalysisOpenAI's $100B Restructuring, N-able's AI Standard, Kaseya's Leadership Shift, Adobe's AI Agents
OpenAI has announced a major restructuring plan that involves transferring an equity stake valued at over $100 billion to the non-profit organization…
Business of Tech: Daily MSP News & IT Services AnalysisOracle's $144B Cloud Bet Amid AI Adoption Decline; Microsoft Partners with Anthropic for Office 365
Oracle Corporation has made headlines with its ambitious revenue projections, forecasting a dramatic increase in its cloud server rental business from $10…
Business of Tech: Daily MSP News & IT Services AnalysisPentagon Mandates CMMC Compliance, AI-Powered Ransomware Emerges, and Apple's Security Upgrades
The Pentagon has officially mandated the Cybersecurity Maturity Model Certification (CMMC) for defense contracts, transitioning from a policy framework to…
Business of Tech: Daily MSP News & IT Services AnalysisOpenAI's $115B Cash Burn, Klarna's AI Support Fail, and Universities Warn Against AI Overreliance
OpenAI has projected a staggering $115 billion cash burn by 2029, raising significant concerns about the sustainability of the AI model market. Despite an…
Business of Tech: Daily MSP News & IT Services AnalysisU.S. Job Market Stalls as AI Hiring Surges; Small Biz Marketing Confidence Plummets
The U.S. job market is experiencing a significant slowdown, with only 22,000 jobs added in August, marking the first net job loss since December 2020. The…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: Clients Want AI That Cuts Labor Costs — Ephraim Ebstein, FIT Solutions
Ephraim Ebstein, founder and CEO of FIT Solutions, has successfully built two national IT companies and is now focused on transforming technology into a growth…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: The Cloud Era Isn't Over Yet — Business of Tech Lounge with Seth Robinson
Seth Robinson, Vice President of Industry Research at CompTIA, joins host Dave Sobel to discuss the intersection of cloud computing and artificial intelligence…
Business of Tech: Daily MSP News & IT Services AnalysisGen Z's Cybersecurity Failures, AI Ransomware Emerges, and Intel's Unusual Government Deal
Intel's recent agreement with the U.S. government includes a controversial clause that allows the federal government to acquire an additional 5% stake in the…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Market Shrinks as Revenue Soars: AI Security Developments and Deepfake Law Updates
The managed services provider (MSP) market is experiencing a paradoxical trend where revenue is increasing while the number of providers is decreasing…
Business of Tech: Daily MSP News & IT Services AnalysisFrom AI Speech Changes to Taco Bell's Drive-Thru Woes: The State of AI and Google's Ruling
Artificial intelligence (AI) is rapidly transforming the business landscape, with channel partners adopting agentic AI at a faster rate than their clients. A…
Business of Tech: Daily MSP News & IT Services AnalysisAI Adoption Grows Amid Earnings Reports: NVIDIA, Dell, HP, and CrowdStrike Face Market Challenges
Gartner predicts a significant shift in the adoption of artificial intelligence (AI) within enterprise applications, forecasting that by 2026, 40% of these…
Business of Tech: Daily MSP News & IT Services AnalysisIT Services Marketing: Buyers Now Demand Proof of AI — Stamatis Astra, Intelligent Relations
Stamatis Astra, co-founder and chief business officer of Intelligent Relations, discusses the growing skepticism surrounding companies that label themselves as…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: AI Deepfakes Are Scaling Cybercrime — Business of Tech Lounge
AI is revolutionizing the landscape of cybercrime, introducing sophisticated threats such as deepfakes, voice cloning, and autonomous attacks. The rise of…
Business of Tech: Daily MSP News & IT Services AnalysisOpenAI Lawsuit Highlights AI Safety; Kyndryl Automates Security, NASA Predicts Solar Weather
A lawsuit has been filed against OpenAI, alleging that its chatbot, ChatGPT, played a role in the tragic suicide of a teenager named Adam Rain. The complaint…
Business of Tech: Daily MSP News & IT Services AnalysisAI Malware Detection by Microsoft; Rising Phishing Threats; Gartner's Urgent AI Integration Call
Microsoft has launched Project IR, an advanced AI capable of reverse-engineering malware with a remarkable 90% accuracy rate. This autonomous agent utilizes a…
Business of Tech: Daily MSP News & IT Services AnalysisIs the AI Bubble Bursting? GPT-5's Success, Four-Day Workweeks, and Talent Crisis Explored
Analysts are raising alarms about the potential for an AI economy bubble, reminiscent of the dot-com crash, as AI-related spending now constitutes about 2% of…
Business of Tech: Daily MSP News & IT Services Analysis95% of AI Pilots Fail; UK Drops Apple Encryption Demand; US Buys 10% of Intel with Taxpayer Funds
MIT's recent report reveals that a staggering 95% of enterprise generative AI pilot programs fail to deliver results, primarily due to poor execution rather…
Business of Tech: Daily MSP News & IT Services AnalysisHow Satellite-Powered IoT is Transforming Industries with AI and Edge Computing Innovations with Ian Itz
Satellite-powered internet is revolutionizing connectivity in remote areas, enabling industries to monitor, protect, and respond to challenges like wildfires…
Business of Tech: Daily MSP News & IT Services AnalysisMSP SaaS Management: AI Sprawl Makes Visibility Mandatory — John Harden, Auvik
Dave Sobel interviews John Harden, the director of strategy and technology evangelism at Auvik, discussing the evolution of SaaS management and its growing…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Automation: Plan Around AI Error Rates — Mike Psenka, Moovila
Mike Psenka, CEO of Moovila, discusses the limitations and challenges of large foundational AI models, particularly in the context of their application in…
Business of Tech: Daily MSP News & IT Services AnalysisMicrosoft Undercuts MSP Margins, Alert Fatigue Hits Security Teams, Intel's Bailout, AI Server Boom
Microsoft is facing backlash from managed service providers (MSPs) for not adequately protecting them against aggressive pricing strategies employed by larger…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Marketing: Translate Technical Expertise Into Client Language — Jennifer Oladipo
Dave Sobel interviews Jennifer Oladipo, an award-winning business and technology journalist turned consultant, about the communication challenges faced by…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Operations: What Changes Moving From COO to CEO — Jennifer Roy, Nucleus Networks
Jennifer Roy, CEO of Nucleus Networks, discusses her transition from COO to CEO and the broader responsibilities that come with the role. She emphasizes the…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Backup: Why Slide Refuses to Be a Platform — Michael Fass, Slide
Michael Fass, co-founder and CEO of Slide, discusses the company's focused approach to backup solutions for Managed Service Providers (MSPs). Unlike many…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Cybersecurity: Simple Steps Make Small Clients Cyber-Fit — Ann Westerheim, Ekaru
Ann Westerheim, founder and president of Ekaru, discusses the concept of "last mile services" in technology, emphasizing the importance of making advanced IT…
Business of Tech: Daily MSP News & IT Services AnalysisAI Agents for MSPs: From Service Dispatch to Managed Intelligence — Business of Tech Lounge with Rich Freeman
Agentic AI is transitioning from demonstration to real-world application, particularly through the Model Context Protocol (MCP), which transforms traditional…
Business of Tech: Daily MSP News & IT Services AnalysisAI for MSPs: More Data Won't Fix Bad Data — Robert Buda, Buda Consulting
Dave Sobel interviews Robert Buda, founder and president of Buda Consulting, about the critical role of data management in the age of AI. Buda emphasizes that…
Business of Tech: Daily MSP News & IT Services AnalysisTariffs Impacting Inflation, AI Adoption Struggles, and Cybersecurity Changes Under Trump Orders
Tariffs imposed during the Trump administration are now impacting businesses, leading to layoffs and price increases as companies adapt to rising costs…
Business of Tech: Daily MSP News & IT Services AnalysisCyber Budgets Shrink, GPT-5 Faces Backlash, FedRAMP Speeds Up, Vendors Squeeze MSPs
The Cybersecurity and Infrastructure Security Agency (CISA) is facing significant criticism from state and local officials who feel abandoned due to…
Business of Tech: Daily MSP News & IT Services AnalysisAWS, Azure, Google Dominate Cloud Market; GPT-5 Disappointment and AI Job Market Struggles
Amazon Web Services, Microsoft Azure, and Google Cloud dominate the infrastructure-as-a-service market, controlling 71% of the market share. This concentration…