Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisMon Sep 21 2020: Kids privacy concerns expose school from home opportunity
Three things to know today New data on smart speakers and voice adoption https://www.axios.com/newsletters/axios-login-715d0d9f-ce79-44bf-baab-9c59687258e4.html…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep 18 2020: Tech confidence falls, HP may compete with you, and ransomware's first human death
Three things to know today Tech confidence drops even further https://fleishmanhillard.com/wp-content/uploads/meta/resource-file/2020/techlash-2020-why-the-tech…
Business of Tech: Daily MSP News & IT Services AnalysisThu Sep 17 2020: What we can learn from remote working trends, staff relocations, and job listings
Two things to know today A romp through remote work, hiring, staffing, and the opportunity there…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sept 16 2020: Why might customers leave you & ASCII expands benefits
Three things to know today Why might customers leave you? https://www.msspalert.com/cybersecurity-research/smbs-struggling-to-meet-it-security-needs-in-pandemic…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sept 15 2020: Which cloud provider to pick? Gartner exposes the weaknesses
Two things to know today Digging into Gartner’s analysis of Amazon, Microsoft and Google…
Business of Tech: Daily MSP News & IT Services AnalysisMon Sept 14 2020: How to grow your customer base 10%, achieve above industry medium performance, and find more people to hire
Today. How to grow your customer base 10% https://www.axios.com/newsletters/axios-login-8f40ae9f-01fa-4ea3-832e-65b146673a37.html?chunk=3&utm_term=emshare#story…
Business of Tech: Daily MSP News & IT Services AnalysisIT Channel Leadership Diversity Report 2020
We had a summer of reckoning around racial justice. In my interview with Todd Thibedeaux, he brought up his focus on diversity for CompTIA as it related to the…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sept 11 2020: The economy around office space provides data
Today The economy around office space https://marker.medium.com/remote-work-is-killing-the-hidden-trillion-dollar-office-economy-5800af06b007 The Voice…
Business of Tech: Daily MSP News & IT Services AnalysisThur Sept 10 2020: 5G over hype hurts, but Zero Trust offers opportunity
Today Portland clamps down hard on facial recognition https://www.geekwire.com/2020/portland-passes-nations-strongest-facial-recognition-ban-government-business…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sept 9 2020: School from home is not work from home
Today An update on the interconnected device framework https://www.theverge.com/2020/9/8/21427139/amazon-apple-google-zigbee-alliance-open-source-smart-home-sta…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sept 8 2020: IT unemployment and insolvency data
Today Unemployment numbers released, plus insights into insolvency https://www.ciodive.com/news/IT-unemployment-services-sector-coronavirus/584819/…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep 4 2020: Americans and Canadians get the worst deal on cell phones
Today Alexa for Residential launched https://www.theverge.com/2020/9/3/21419812/amazon-alexa-residential-apartment-privacy More data on cost versus service for…
Business of Tech: Daily MSP News & IT Services AnalysisThu: Sep 3 2020: What are better performing companies doing? Plus, an augmented reality use case!
Today What are better performing companies doing in the shift to work from home? https://www.ciodive.com/news/WFH-top-performers-pandemic-2020/584568/…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sept 2 2020: Amazon's dystopia, Microsoft on deep fakes, and lessons on codeless deployment
Today Amazon goes full on dystopian future https://www.bloomberg.com/news/articles/2020-09-01/amazon-drivers-are-hanging-smartphones-in-trees-to-get-more-work…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sep 1 2020: Microsoft's small but massive move for providers
Today Microsoft makes a small but massive move https://www.techrepublic.com/article/microsoft-just-made-securing-windows-10-pcs-a-whole-lot-easier-for-it-admins…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug 31 2020: Google sees the opportunity in ethics too
Today The laptop shortage continues https://www.vox.com/recode/2020/8/28/21403336/laptop-shortage-chromebook-tablet-school-reopening Google sees the ethical…
Business of Tech: Daily MSP News & IT Services AnalysisCompTIA's Todd Thibodeaux on Lobbying, Regulation, and Diversity Initiatives
CompTIA's President and CEO Todd Thibodeaux talks with Dave Sobel, Host of the Business of Tech Podcast, about issues ranging from their change in direction on…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug 28 2020: The US is already falling behind on 5G, and why providers care
Today The US is already falling behind on 5G, and why providers care https://venturebeat.com/2020/08/26/opensignal-u-s-5g-speeds-slump-as-other-countries-leap-a…
Business of Tech: Daily MSP News & IT Services AnalysisThur Aug 27 2020: SaaS Management is here
Today SaaS management is here https://www.channele2e.com/channel-partners/msps/saas-app-management/ More delays in return to the office…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug 26 2020: What tech is selling, and what isn't?
Today What tech is selling, and what isn’t? https://www.axios.com/newsletters/axios-login-824a85b3-c954-4db5-b10c-42bbd1a8d0a8.html?chunk=0&utm_term=emshare#sto…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug 25 2020: Service Leadership's Mid Year Report Card
Today Service Leadership’s Mid Year IT Service Provider Report Card. How are we doing? https://www.channele2e.com/webcasts/aug2020/ AND The British consider…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug 24 2020: "Remove a pillar of their strategy"
Today Kaseya gives insights into the current market New Q2 2020 Threat reports https://www.nuspire.com/press-releases/nuspire-announces-release-of-q2-2020-threa…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug 21 2020: "Only 21% refrain from deployment when there is a security risk"
Today Benefits lessons from Salesforce https://www.crn.com/news/cloud/salesforce-extends-wfh-childcare-benefits?itc=refresh Overconfidence in work from home…
Business of Tech: Daily MSP News & IT Services AnalysisThur Aug 20 2020: "The super power of smaller companies "
Today Stocks, CEO pay, and furloughs. What can we learn? https://www.nytimes.com/2020/08/19/technology/big-tech-business-domination.html…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug 19 2020: "Go a very, very long way in your defense for that inevitable day when something goes wrong."
Today Phone spear phishing on the rise https://www.wired.com/story/phone-spear-phishing-twitter-crime-wave/ Acceleration trends in ecommerce…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug 18 2020: "Ripple effect the move to remote work may have caused"
Today Laptop shortages in education https://www.axios.com/coronavirus-education-laptop-shortage-f5990485-6277-4f4e-a37c-ec7f77d68241.html Broadband during the…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug 17 2020: "Of all of the problems they could solve, they picked ...."
Today Insight into the security landscape https://www.fortinet.com/blog/threat-research/fortiguard-labs-global-threat-landscape-report-2020-key-insights Adobe…
Business of Tech: Daily MSP News & IT Services AnalysisInsurance and Regulation: How the Two Connect. An interview with an expert
An interview with Joseph Brunsman around Insurance and Regulation. Joseph is a cybersecurity expert and insurance broker and we discuss why insurers are going…
Business of Tech: Daily MSP News & IT Services AnalysisFri Au 14 2020: "Pick a fight in a coordinated, well executed manner"
Today Epic Games picks a fight with Apple and Google https://www.youtube.com/watch?v=euiSHuaw6Q4 Lyft threatens to leave California…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug 13 2020: "Now criminals can franchise. Epic."
Today Americans weigh in on data privacy https://www.axios.com/exclusive-poll-reveals-americans-data-privacy-frustrations-16514f76-ff5e-4df1-929e-6ba259268023.h…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug 12 2020: "Beyond the work from home pivot, don't rest on your laurels"
Today How are those cloud businesses doing? https://www.geekwire.com/2020/filing-shows-microsoft-really-making-money-reveals-m-adds-netflix-hulu-tencent-list-ri…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug 11 2020: "Balance sheets are armored against sudden financial damage"
Today Which businesses are doing well in the pandemic? https://www.washingtonpost.com/business/2020/08/10/recession-coronavirus-pandemic-winners/ Which…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug 10 2020: "Big numbers are harder to grow"
Today The new Infrastructure as a Service sector, per Gartner https://www.ciodive.com/news/Gartner-Iaas-PaaS-2019-AWS-Microsoft/583082/ DNS over HTTPS appears!…
Business of Tech: Daily MSP News & IT Services AnalysisPlaying MSP Tetris: How to figure out which products fit where?
This week, a question from a Patreon supporter. The question: How to best play "MSP Tetris" How do you get vendors to understand how all of their tools fit…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug 7 2020: "Well played stock bump."
Today Executive order against ByteDance One more company stays home https://www.vox.com/recode/2020/8/6/21357686/facebook-work-from-home-july-2021-covid-19…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug 6 2020: "Let's not pat ourselves on the back too much on how well this whole work from home thing is going"
Today How is remote work going? Maybe not as well as we think. https://hbr.org/2020/07/remote-managers-are-having-trust-issues…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug 5 2020: "Staggeringly large number of misconfigurations"
Today How bad is the misconfiguration problem? https://www.ciodive.com/news/misconfigurations-cloud-deployments-report/582910/ Open source security gets a…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug 4 2020: The opportunity after the rush to work from home
Today More insights into the rise in tablet use and how we can leverage it https://venturebeat.com/2020/08/03/canalys-surging-tablet-sales-offset-desktop-pc-dec…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug 3 2020: Bested by teenage hackers, or why you should care about Chromebooks
Today Microsoft may buy TikTok https://www.reuters.com/article/us-usa-tiktok-trump-exclusive/exclusive-trump-gives-microsoft-45-days-to-clinch-tiktok-deal-idUSK…
Business of Tech: Daily MSP News & IT Services AnalysisDo customers care about the brands you work with?
From a Patreon supporter: “Do customers care about brands anymore besides maybe Apple or MS? My position is the MSP should provide a good outcome and should…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul 30 2020: Big Tech earnings.. or EU's big move? Pick a headline!
Today Lessons from Big Tech Earnings https://www.channelpartnerinsight.com/news/4018490/aws-google-report-cloud-growth…
Business of Tech: Daily MSP News & IT Services AnalysisThur Jul 30 2020: The big four on capitol hill
Today The big four on Capital Hill https://www.protocol.com/tech-hearings-how-the-lawmakers-are-doing-so-far…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul 29 2020: How much impact will SaaS take in SMB?
Today New market data on SMB IT spending https://www.channelfutures.com/channel-research/smbs-saas-cloud-collaboration-spending-to-fall-in-2020…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul 28 2020: Configuration is the key.. to everything.
Today Google’s ad portal had a disturbing bias https://themarkup.org/google-the-giant/2020/07/23/google-advertising-keywords-black-girls Security blocking and…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul 27 2020: Lessons from Twitter, Work from Home, and Microsoft
Today More learnings from Twitter https://www.bloomberg.com/news/articles/2020-07-27/twitter-s-security-woes-included-broad-access-to-user-accounts…
Business of Tech: Daily MSP News & IT Services AnalysisHow would I transform an existing provider?
Previously, I answered ""What market focus and tool set would you start an MSP with if you started a new one today?" Now, the question is -- how would I…
Business of Tech: Daily MSP News & IT Services AnalysisWhat is the Cloud Module for Rapid Fire Tools and how does it fit?
An interview with Michael Mittel, GM of RapidFireTools, who gives perspective on the new cloud module, where it fits in the ecosystem, and what cloud…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul 24 2020: Criminals follow the money!
Today Monetization drives criminals https://www.channelfutures.com/mssp-insider/sonicwall-research-u-s-outpaces-globe-in-ransomware-attacks Twitter’s CEO talks…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jul 23 2020: Remote work as competitive advantage
Today Amazon enhances it’s voice assistant with all new features https://www.cnet.com/news/amazons-alexa-event-shows-the-future-of-the-echos-voice-assistant/…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul 22 2020: Are the parts there to transform managed services?
Today Stories from Inspire by Microsoft https://www.theverge.com/2020/7/21/21332414/microsoft-teams-third-party-apps-calls-meetings-integration-features?scrolla…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul 21 2020: How many more customers do you lose to ransomware than you think?
Today Is the cloud and digital transformation a real link? https://techaisle.com/blog/415-smb-cloud-maturity-does-not-equate-to-digital-transformation-maturity-…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul 20 2020: Is the insurance industry coming with regulation too?
Today How many impacted by Privacy Shield? https://www.protocol.com/privacy-shield-struck-down Where is the money going now?…
Business of Tech: Daily MSP News & IT Services AnalysisSelling Security is a Mirage... how to change the words and succeed
We're picking all the wrong words. Security, attack... which words are we picking, and which are we mising? In this episode, Dave Sobel, host of the Business…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul 17 2020: A feature I care about!
Today More about Twitter https://www.businessinsider.com/exclusive-us-fbi-is-leading-an-inquiry-into-the-twitter-hack-sources-say-2020-7…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jul 16 2020: Three massive security stories in one day
Today The EU high court rules on US data https://www.washingtonpost.com/world/europe/top-eu-court-ruling-throws-transatlantic-digital-commerce-into-disarray-ove…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul 15 2020: Datto Files for IPO - Do we even care?
Today Google has a single partnership program now! https://www.prnewswire.com/news-releases/google-cloud-announces-new-capabilities-to-simplify-security-operati…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul 14 2020: The rest of 2020 is becoming very clear
Today There’s enough data to have a solid 2020 projection and strategy https://www.oecd-ilibrary.org/economics/oecd-economic-surveys-united-states_19990103…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul 13 2020: We're using all the wrong words for security!
Today What’s the number one reason security is failing? https://channelnomics.com/2020/07/10/sophos-70-of-companies-report-cloud-security-incidents/ AND Why…
Business of Tech: Daily MSP News & IT Services AnalysisThe Cloud Eludes Most Providers... why?
Most providers think they are in the cloud already.. which isn't true. What are the three levels of cloud, what opportunity is being missed by only knowing…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul 10 2020: PC Shipment and Compensation data out on the same day
Today PC Shipment Data https://www.channelpartnerinsight.com/news/4017660/key-info-idc-gartner-canalys-disagree-pc-market-growth-q2…