Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisJul 9 2020: Leadership lessons as ConnectWise layoffs staff
Today ConnectWise lays off staff and we get leadership lessons https://www.channelpartnerinsight.com/news/4017604/connectwise-ceo-confirms-cut-cent-workforce…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul 8: Data tracking public sentiment
Today Data tracking public sentiment https://thenextweb.com/world/2020/07/08/how-the-world-is-feeling-right-now-according-to-data/ Don’t be a jerk…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul 6 2020: The Secret Service weighs in on MSPs
Today The Secret Service weighs in on MSP breaches https://www.zdnet.com/article/us-secret-service-reports-an-increase-in-hacked-managed-service-providers-msps/…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul 6 2020: UK and US market data -- which industries hit?
Today New market data from the UK and the US https://www.channelpro.co.uk/news/11805/coronavirus-causes-sharp-revenue-drop-for-smes…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Regulation is here... now who will lead?
Louisiana passes a law requiring MSPs and MSSPs to register and report cyber incidents and ransoms. This happened to the community, not with it. So, now what?…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul 3 2020: IT Glue's Nadir Merchant on the 2020 Data Report
An interview with IT Glue's GM Nadir Merchant on their 2020 findings around MSPs About Business of Tech: The daily MSP news and analysis podcast for managed…
Business of Tech: Daily MSP News & IT Services AnalysisThur Jul 2 2020: Two reports on security show a strange dynamic
Today Pandemic closures https://www.crn.com/news/cloud/google-office-reopening-plans-further-delayed…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul 1 2020: Louisiana passes MSP Registation bill [Early release episode]
This episode released early, as there is one thing to know today. That law Secretary Ardoin previewed on this show? It’s here, and so let’s talk about what it…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun 30 2020: The economic context conflicts with provider optimism
Today The larger economic context https://www.theverge.com/2020/6/29/21307273/2021-geneva-motor-show-canceled-exhibitors…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jun 29 2020: How much better does a customer investing in tech perform?
Today Social media backlash https://www.theverge.com/2020/6/29/21304947/reddit-ban-subreddits-the-donald-chapo-trap-house-new-content-policy-rules How much…
Business of Tech: Daily MSP News & IT Services AnalysisThree Moves for a Channel Program Right now
Patreon members voted on this question -- "if I was a channel chief, what would I do right now?" One thing to would stop, and how to redeploy the role with…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jun 26 2020: Is Salesforce moving into RMM?
Today Is Salesforce entering the RMM space? https://www.channele2e.com/news/salesforce-tanium-counters-servicenow-help-desk-rmm-cloud-war/ Microsoft exits…
Business of Tech: Daily MSP News & IT Services AnalysisThur Jun 25 2020: Are you ready for a Frankenframework?
Today What data does the public really care about? https://www.okta.com/cost-of-privacy-report/2020/ What’s the change in work from home?…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jun 24 2020: Weighing in on three risk trends
Today The biggest risk trend right now https://www.nytimes.com/2020/06/23/style/women-gaming-streaming-harassment-sexism-twitch.html…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun 23 2020: Platform plays for the win
Today Apple’s WWDC moves show a platform play Why Huntress’s product announcement interests me…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jun 22 2020: Lessons from three markets
Today Apple re-closes stores https://www.crn.com/news/mobility/apple-closing-some-stores-again-as-covid-19-cases-rise-in-some-states-report?itc=refresh…
Business of Tech: Daily MSP News & IT Services AnalysisThis episode is the Complete and Total Answer to your sales and marketing questions.
This episode is the complete and total answer to your sales and marketing questions. You like that title? It’s called marketing. It’s also called clickbait…
Business of Tech: Daily MSP News & IT Services AnalysisThur Jun 18 2020: Global State of the Market 2020
Today Datto releases the Global State of the Market 2020 report https://www.channele2e.com/syndicated-research/datto-msp-market-research-2020/ Zoom changes…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jun 17 2020: Channel relationships: how are they?
Today Amazon’s Distance Assistant is watching you https://www.businessinsider.com/amazon-warehouses-ai-cameras-make-sure-employees-social-distance-2020-6…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun 16 2020: Data vs Optimism.. for me, the data wins
Today Big and small moves in equality https://www.nytimes.com/2020/06/15/us/gay-transgender-workers-supreme-court.html…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jun 15 2020: Zoom's misstep leaves lots of open questions
Today Back to office thoughts from two new surveys to review http://www.globenewswire.com/news-release/2020/06/15/2047914/0/en/IT-Glue-2020-Global-MSP-Benchmark…
Business of Tech: Daily MSP News & IT Services AnalysisIf I was starting an MSP today, what would I do?
A question from the audience. "What market focus and tool set would you start an MSP with if you started a new one today?" In this episode, Dave Sobel, host of…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jun 12 2020: Words and actions in motion
Today Microsoft makes their move on facaial recognition, and a trend is here. https://www.cnn.com/2020/06/11/tech/microsoft-facial-recognition-police/index.html…
Business of Tech: Daily MSP News & IT Services AnalysisThur Jun 11 2020: 3 Amazon moves which may help.. or hurt.. customers
Today Amazon, Amazon, and another Amazon – you do care. https://www.cnbc.com/2020/06/10/amazon-and-goldman-sachs-unveils-small-business-credit-lines-up-to-1-mil…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jun 10 2020: HR lessons from Amazon are shaping my thinking
Today Apple looks like they are moving to ARM chips https://www.bloomberg.com/news/articles/2020-06-09/apple-plans-to-announce-move-to-its-own-mac-chips-at-wwdc…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun 9 2020: A worm is coming.
Today IBM out of facial recognition https://www.reuters.com/article/us-ibm-facial-recognition/ibm-gets-out-of-facial-recognition-business-idUSKBN23G01T A worm…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jun 8 2020: Apple's Managed Service may be closer than you think
Today Apple’s managed service may be closer than you think https://www.bloomberg.com/news/articles/2020-06-06/apple-to-launch-monthly-ipad-mac-payment-plan-in-c…
Business of Tech: Daily MSP News & IT Services AnalysisHow capital can mess up an industry and why you should care.
In this editorial, Dave Sobel, Host of the Business of Tech podcast, talks about how capital can change a market, what happens when capital is left unchecked…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jun 5 2020: Opportunities in Privacy.. and in Investment.
Today France and Germany launch Gaia-X – what is that? https://www.reuters.com/article/us-europe-tech/france-germany-back-european-cloud-computing-moonshot-idUS…
Business of Tech: Daily MSP News & IT Services AnalysisThur Jun 4 2020: Phishing attacks are about to get a lot more scary
Today California’s Privacy Law now fully fleshed out Trend Micro identifies a new scary Phishing vector…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jun 3 2020: One solution to balancing encryption with law enforcement
Today Zoom’s security rollout has a specific strategy to work with law enforcement…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun 2 2020: Providers do not want to miss this move by Samsung
Today Samsung launches an offer that tech services companies do not want to miss https://9to5google.com/2020/06/01/samsung-access-launches-in-the-us-w-extended-…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jun 1 2020: Lessons from within the unrest and uncertainty
Today Three tech stories within the unrest in the US https://www.bloomberg.com/news/articles/2020-05-31/amazon-calls-delivery-drivers-back-closes-hubs-near-prot…
Business of Tech: Daily MSP News & IT Services AnalysisBonus: Let's be Topical, a presentation from the SMB Online Conference
This is Dave Sobel's session from the SMB Online Conference entitled "Let's Get Topical". Description: "Sessions in the online conference have given lots of…
Business of Tech: Daily MSP News & IT Services AnalysisFri May 29 2020: Why the boss is really the security problem
Today The C-Level is the problem https://www.mobileiron.com/sites/default/files/SurveysAndStudies/trouble-at-the-top/Trouble-at-the-Top_US-EN_v1.pdf…
Business of Tech: Daily MSP News & IT Services AnalysisThur May 28 2020: GDPR... how's that working out?
Today All the latest data from several industry, and lots from hospitality https://www.verizon.com/about/news/verizon-business-survey-covid-19…
Business of Tech: Daily MSP News & IT Services AnalysisWed May 27 2020: Is this data representative of the market?
Today Let’s look at the current market again https://www.thurrott.com/hardware/235532/gartner-device-shipments-to-fall-14-percent-in-2020…
Business of Tech: Daily MSP News & IT Services AnalysisTues May 26 2020: Do we talk about cybercrime... wrong?
Today Searches of phones defined further https://arstechnica.com/tech-policy/2020/05/just-turning-your-phone-on-qualifies-as-searching-it-court-rules/ AP tests…
Business of Tech: Daily MSP News & IT Services AnalysisFri May 22 2020: Service Leadership and a plan to recover, and the new fastest internet speed
Today New data from service leadership on the current market, how bad it might get, and recommendations on how to plan for what is coming…
Business of Tech: Daily MSP News & IT Services AnalysisThurs May 21 2020: Google's win, Exposure Tracing APIs, and Intel helps
Today Google wins some new cloud business https://www.cnbc.com/2020/05/20/googles-cloud-division-lands-deal-with-the-department-of-defense.html Several…
Business of Tech: Daily MSP News & IT Services AnalysisWed May 20 2020: Reopening features and procedures, Facebook Shops for SMBs, and Build 2020
Today What are tech companies doing for the startup https://www.servicenow.com/solutions/reopening-workplace.html…
Business of Tech: Daily MSP News & IT Services AnalysisTues May 19 2020: Small business pain, security training opportunity, and Microsoft on Open Source
Today How are small businesses doing in the pandemic? https://www.bloomberg.com/news/articles/2020-05-18/facebook-survey-shows-31-of-small-businesses-stopped-op…
Business of Tech: Daily MSP News & IT Services AnalysisMon May 18 2020: Parents and work from home, Amazon, and Google
Today Parents, childcare and work from home – what you need to know https://www.axios.com/tech-companies-working-parents-coronavirus-cleo-576198cc-2127-4962-971…
Business of Tech: Daily MSP News & IT Services AnalysisFri May 15 2020: Being competitive, Regulation returns, and What do we agree on?
Today Lessons on benefits and being competitive https://www.protocol.com/coronavirus-tech-office-perks…
Business of Tech: Daily MSP News & IT Services AnalysisThur May 14 2020: Servers, Cisco, and Datto, How to pay more for ransomware, and 32-bit Windows
Today Servers spike, Cisco down, and cutting burn rate https://www.theregister.co.uk/2020/05/07/omdia_server_record_growth/…
Business of Tech: Daily MSP News & IT Services AnalysisWed May 13 2020: Security post-pandemic, Facebook settles, and is Twitter never going back!
Today Data tracking security changes since the pandemic. https://www.nuspire.com/resource-library/quarterly-threat-landscape-report-2/…
Business of Tech: Daily MSP News & IT Services AnalysisTue May 12 2020: Kaseya, IDC and IDG weigh in, and perspectives and opportunity in office space
Today Three new surveys all with a piece of the story.. https://www.channele2e.com/syndicated-research/msp-benchmark-survey-5-managed-services-trends-for-2020/…
Business of Tech: Daily MSP News & IT Services AnalysisMon May 11 2020: Forrester, Reply All, Thunderbolt Hacked, and getting back to work
Today New outlook from Forrester https://go.forrester.com/blogs/may-8th-update-quantifying-covid-19-for-the-tech-channel/ Help to those Reply-All storms…
Business of Tech: Daily MSP News & IT Services AnalysisEditorial: All that matters is what the customer thinks
How do you predict now what customers may do? How do you get an intimate understanding of your customers right now with so much uncertainty? What can we learn…
Business of Tech: Daily MSP News & IT Services AnalysisFri May 8 2020: New Data points in trends, JEDI Pettiness, and Mark Cuban weighs in
Today Several trends get additional data points https://www.cnbc.com/2020/05/07/facebook-to-allow-most-employees-to-work-from-home-through-end-of-2020.html…
Business of Tech: Daily MSP News & IT Services AnalysisThur May 7 2020: UX Opportunity, Good news for Zoom, and financial help for MSPs
Today A User experience tool from google – opportunity there? https://blog.chromium.org/2020/05/introducing-web-vitals-essential-metrics.html More good news…
Business of Tech: Daily MSP News & IT Services AnalysisWed May 6 2020: Canalys Cloud Data, 2112 Group Optimism Data, and Broadband impact on Americans
Today Canalys cloud data https://venturebeat.com/2020/05/01/canalys-cloud-spending-hit-record-31-billion-in-q1-2020-but-growth-continues-to-slow/ 2112 Group’s…
Business of Tech: Daily MSP News & IT Services AnalysisTue May 5 2020: Cybersecurity Data, Virtual Court, and More Events go online
Today SMB cybersecurity data.. from Cisco https://www.washingtonpost.com/news/powerpost/paloma/the-cybersecurity-202/2020/05/04/the-cybersecurity-202-security-p…
Business of Tech: Daily MSP News & IT Services AnalysisMon May 4 2020: Features for the pandemic, Ransomware and the SEC, and Windows 10X refocuses
Today Salesforce’s new features, and what we can take from them https://www.axios.com/salesforce-debuts-business-software-for-the-coronavirus-era-b3ee5e42-7dd7-…
Business of Tech: Daily MSP News & IT Services AnalysisBonus: Making Ethics Pay in a World of Distrust & Big Tech
Originally prepared as a presentation before the current health crisis, there are business lessons to be learned by leveaging ethics in a business sense. How…
Business of Tech: Daily MSP News & IT Services AnalysisFri May 1 2020: Amazon earnings, Work from Home trends, 5G delays, and Microsoft Virtual Desktops and Build 2020
Today Amazon’s financial report is out https://www.theverge.com/2020/4/30/21243112/amazon-q1-2020-earnings-covid-19-coronavirus-jeff-bezos Okta tells us about…
Business of Tech: Daily MSP News & IT Services AnalysisThur Apr 30 2020: Microsoft's Earnings Insights, Big Tech Trust Problems, The New Workplace, and Dreamforce
Today What Microsoft’s earnings mean for providers https://www.channele2e.com/channel-partners/csps/microsoft-cloud-revenue-quarterly-azure-office-365-results/…
Business of Tech: Daily MSP News & IT Services AnalysisWed Apr 29 2020: 4 Cloud Stories, Trends in Managed Services, and new Ingram Options
Today Four items from the cloud giving us a forward plan https://www.engadget.com/google-meet-free-gmail-account-100034641.html…
Business of Tech: Daily MSP News & IT Services AnalysisTue Apr 28 2020: PCs down, Optimism up, Breaches via fan and MRR risks
Today More data about the market https://www.channelpro.co.uk/news/11729/pc-vendors-are-struggling-to-meet-demand-amid-covid-19-pandemic…
Business of Tech: Daily MSP News & IT Services AnalysisMon Apr 27 2020: Marketing Cuts, Social Engineering, and Financing Programs
Today What we should know from Google’s marketing cuts https://www.cnbc.com/2020/04/23/google-to-cut-marketing-budgets-hiring-freeze-expected.html The one big…