Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisThu Feb 18 2021: Data from secret shopping, Spotify works from home, and the story didn't end there
Three things to know today Data from secret shopping https://www.linkedin.com/feed/update/urn:li:activity:6767699131298299904/ Spotify on work from home…
Business of Tech: Daily MSP News & IT Services AnalysisWed Feb 17 2021: Chromebooks big growth, regulations pass and fail, and fifth gen cyberattacks
Three things to know today Chromebooks 2020 growth https://www.geekwire.com/2021/chromebooks-outsold-macs-worldwide-2020-cutting-windows-market-share/…
Business of Tech: Daily MSP News & IT Services AnalysisTue Feb 16 2021: Microsoft to Co-Sell to SMBs, French IT providers hacked, and another union
Three things to know today Microsoft partner program – co selling to SMBs https://blogs.microsoft.com/blog/2021/02/10/microsofts-partner-ecosystem-enabling-inno…
Business of Tech: Daily MSP News & IT Services AnalysisWant to start an IT Services company?
Inspired by a reddit comment, let's tackle the question "what should you do if you're new to the space?" I’ve done two videos that are super popular – “If I…
Business of Tech: Daily MSP News & IT Services AnalysisNetwork Management: Now and into the future with Alex Hoff of Auvik Networks
An interview with Alex Hoff of Auvik Networks. A large percentage of IT pros don’t know what is on their network Alex thinks networks are going to get more…
Business of Tech: Daily MSP News & IT Services AnalysisFri Feb 12 2021: Broadband perception, state law roundup, and This week in SolarWinds
Three things to know today Broadband perception is changing fast https://arstechnica.com/tech-policy/2021/02/isps-step-up-fight-against-spacex-tell-fcc-that-sta…
Business of Tech: Daily MSP News & IT Services AnalysisThu Feb 11 2021: NDA's & searches, COVID tracing works, and that Florida Hack & Supply Chains
Three things to know today NDA’s and searches in the US https://www.protocol.com/Policy/new-california-law-ndas…
Business of Tech: Daily MSP News & IT Services AnalysisWed Feb 10 2021: MSP performance data, Jobs Data, and Jobs locations...
Three things to know today New MSP performance data from Channel Pro https://www.channelpronetwork.com/article/2021-state-channel-bruised-roaring-back Jobs and…
Business of Tech: Daily MSP News & IT Services AnalysisTue Feb 9 2021: Water plant breach, 2FA in open Source, and spurring tech innovation
Three things to know today Water plant breached in Florida https://www.washingtonpost.com/nation/2021/02/09/oldsmar-water-supply-hack-florida/…
Business of Tech: Daily MSP News & IT Services AnalysisMon Feb 8 2021: Remote work thinks hybrid & Big tech hate fuels a new bill
Two things to know today Remote work starts thinking hybrid work https://www.protocol.com/newsletters/sourcecode/remote-work-hybrid-is-hard AND Regulation: How…
Business of Tech: Daily MSP News & IT Services AnalysisCloud Management and Security: Jim Lippie of SaaS Alerts
A conversation with Jim Lippie, CEO of SaaS Alerts. The discussion is about his history in the space, what he sees for cloud management, why this hasn’t…
Business of Tech: Daily MSP News & IT Services AnalysisFri Feb 5 2021: Yet another tech union, This week in SolarWinds, and call center lessons
Three things to know today Yet another tech worker union https://www.ciodive.com/news/tech-workers-form-new-union-on-heels-of-kickstarter-organization/594473/…
Business of Tech: Daily MSP News & IT Services AnalysisThu Feb 4 2021: Comcast changes tune, macOS moves, and why are we so bad with zero days?
Three things to know today Comcast changes their basic internet package https://www.theverge.com/2021/2/2/22261402/comcast-internet-essentials-doubling-speed-up…
Business of Tech: Daily MSP News & IT Services AnalysisWed Feb 3 2021: Smart(er) office plays, the future of app streaming, and social media bias
Three things to know today JLL gets smart about the office https://www.protocol.com/newsletters/protocol-enterprise/race-office-software?rebelltitem=1#rebelltit…
Business of Tech: Daily MSP News & IT Services AnalysisTue Feb 2 2021: Pulse of the MSP 2021 & Service Leadership answers our question
Two things to know today The Pulse of the Managed Services Provider 2021 Report https://www.acronis.com/en-us/resource-center/resource/560/…
Business of Tech: Daily MSP News & IT Services AnalysisMon Feb 1 2021: SolarWinds hack .. isn't SolarWinds; Broadband laws, and tech unions
Three things to know today The SolarWinds hack.. isn’t the SolarWinds hack https://apple.news/Ah1knrfThSnOn07oM07hzFA…
Business of Tech: Daily MSP News & IT Services AnalysisWhat I Tell Investors Series Preview: The RMM Market
This is a preview of our new YouTube Show, "What I Tell Investors". In this series, Dave Sobel, host of The Business of Tech and long time IT services expert…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jan 29 2021: Microsoft responds to providers, this week in SolarWinds, and automatic threat modeling
Three things to know today Microsoft responds to providers criticism https://www.crn.com/news/channel-programs/microsoft-mea-culpa-employee-didn-t-follow-proces…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jan 28 2021: macOS market share news, Pepsi goes Minecraft, and European data sovereignty
Three things to know today The macOS share of market is different than you think https://www.ciodive.com/news/apple-macos-devices-enterprise-idc/594089/ Pepsi…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jan 27 2021: Law enforcement moves, convictions, & iOS plus tax laws cause issues for remote work
Two things to know today Security: law enforcement moves, convictions, and iOS https://www.bleepingcomputer.com/news/security/emotet-botnet-disrupted-after-glob…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jan 26 2021: AV Integrator insights, deeper data on broadband, and the IoT Security law
Three things to know today Insights from the AV integrator space https://www.commercialintegrator.com/business_resources/operations/these-3-graphs-summarize-the…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jan 25 2021: Virus v lockdowns, Security data, and Google shutting down in Australia?
Three things to know today Shutdowns or virus? The answer to which caused the slowdown…
Business of Tech: Daily MSP News & IT Services AnalysisIs Cloud Management the new MSP Toolkit?
Is Cloud Management the new MSP Toolkit? A discussion with Jeff Nevins, cofounder of Simeon Cloud, about the MSP toolkit, his vision of cloud management, the…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jan 22 2021: Service Leadership stats, the week in SolarWinds, and FCC policy
Three things to know today Service Leadership Data This Week in SolarWinds https://www.zdnet.com/article/fourth-malware-strain-discovered-in-solarwinds-incident…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jan 21 2021: New Administration programs, Microsoft's direct program, and the future of ransomware
Three things to know today new administration, new programs https://www.commercialintegrator.com/business_resources/operations/biden-covid-19-relief-small-busin…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jan 20 2021: Auvik's Network Field Report, a deal with Russians?, wearables, and misinformation stats
Four things to know today Auvik’s 2021 Network Field report https://www.auvik.com/franklyit/blog/network-field-report-2021/ A cybersecurity update from the…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jan 19 2021: EU and Brazil market data, Back to the office too soon, the Internet Association, and Worst of CES
Four things to know today European and Brazilian market data with insights https://www.channelpartnerinsight.com/news/4025826/record-breaking-2020-european-chan…
Business of Tech: Daily MSP News & IT Services AnalysisPrivate Equity for MSPs: If he says its bad, why did this owner sell to one?
Peter Melby is CEO of Greystone Technology. He’s spoken out about how private equity is bad for MSPs and for the MSP market. Now, he’s sold to one. Learn who…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jan 15 2021: CES roundup, a collection of note, and SolarWinds again
Three things to know today CES did happen https://www.wsj.com/articles/ces-2021-the-worlds-largest-tech-show-trades-las-vegas-for-cyberspace-11610290800?mod=dje…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jan 14: Microsoft sales competes with its partners, Projections for managed and cloud services, and internet blocks
Three things to know today Microsoft may be moving more aggressively against its partners…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jan 13 2021: Inconsistent Work from home data, Ecosystems gets RingCentral noticed, and Parler just didn't close the door
Three things to know today Lessons from inconsistent work from home data https://www.commercialintegrator.com/business_resources/operations/wfh-productivity-sur…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jan 12 2021: Violence against tech workers?, Market data on phones and computers, and SolarWinds timeline released
Three things to know today Threats of violence against tech workers https://techcrunch.com/2021/01/11/scraped-parler-data-is-a-metadata-goldmine/…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jan 11 2021: Tech shuts down Trump; AWS deals with HBO; CEO experience, and extortionware
. Four things to know today More tech fallout https://www.axios.com/platforms-social-media-ban-restrict-trump-d9e44f3c-8366-4ba9-a8a1-7f3114f920f1.html…
Business of Tech: Daily MSP News & IT Services AnalysisLow Code, No Code, and Platforms: Perspective for Providers from DayBack
An interview with John Sindelar, discussing low code and no code, as well as their approach to platforms. He offers insights on how providers should understand…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jan 8 2021: Endpoint complexity, Windows 7, 2021 Managed Services Spending... and SolarWinds
Four things to know today Endpoint complexity https://www.path.absolute.com/resources/2020-endpoint-resilience-report Windows 7 deployments…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jan 7 2021: Tech fallout from DC, WiFi 6E, and will SolarWinds Orion survive?
Three things to know today Tech fallout from yesterday in DC https://www.washingtonpost.com/technology/2021/01/07/trump-twitter-ban/…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jan 6 2021: Cloud data centers, Right to repair renewal, the NSA offers help, and Haven
Four things to know today Cloud data center growth https://www.crn.com/news/data-center/covid-19-spurs-record-data-center-spending-by-amazon-google-microsoft?it…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jan 5 2021: Tech unions, Windows UI changes, Netscape returns, and Broadband outage costs
Four things to know today The first big tech worker union https://www.nytimes.com/2021/01/04/technology/google-employees-union.html?referringSource=articleShare…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jan 4 2021: Data misuse in cars, Apple's important court loss, N-Able-ing a poor brand choice, and SolarWinds roundup
Four things to know today Data misuse in new ways https://www.nbcnews.com/tech/tech-news/snitches-wheels-police-turn-car-data-destroy-suspects-alibis-n1251939…
Business of Tech: Daily MSP News & IT Services AnalysisThu Dec 31 2020: 2021 Prediction: What major shift in marketing will happen?
The tradeshow event circuit is dead as it was. Don’t listen to the channel chiefs that are running around telling you it’ll be back. They want it to be back…
Business of Tech: Daily MSP News & IT Services AnalysisWed Dec 30 2020: 2021 Prediction: What portion of the industry will be ripe for disruption?
Let’s talk the big MSP players for this prediction. When I covered the impact Capital has on a market, I focused on the lack of R&D investment. PE based…
Business of Tech: Daily MSP News & IT Services AnalysisTue Dec 29 2020: 2021 Prediction: What will the security landscape be?
I spend a lot of time on the show bemoaning the cybersecurity landscape. The adversaries are better organized than we are. They have a coherent business…
Business of Tech: Daily MSP News & IT Services AnalysisMon Dec 28 2020: 2021 Prediction: How will 2021 look for business?
My first prediction for 2021 is regrettably not a cheery one – if you are expecting things to bounce back right away, you’re not going to get that. The good…
Business of Tech: Daily MSP News & IT Services AnalysisThu Dec 24 2020: What advice would I have for a 20 year old starting out?
A listener came with a great question. "I’m 20 years old and have been working at a help desk for about 6 months. I dont have any certifications yet and will…
Business of Tech: Daily MSP News & IT Services AnalysisWed Dec 23 2020: Zoom's platform move & my prediction, Microsoft's silicon, Verizon's 5G, and who around SolarWinds looks bad
Four things to know today Zoom makes a platform move, and my big prediction https://www.theinformation.com/articles/buoyed-by-video-success-zoom-explores-email-…
Business of Tech: Daily MSP News & IT Services AnalysisTue Dec 22 2020: 5 steps to cloud, 3 IoT tiers from Verizon, Two new laws, and One SolarWinds Roundup
. Four things to know today 5 steps to cloud adoption https://www.ciodive.com/news/gartner-public-cloud-framework/592495/ 3 levels of tiered IoT services…
Business of Tech: Daily MSP News & IT Services AnalysisMon Dec 21 2020: Congress' bill includes tech provisions, the SolarWinds hack fallout continues, and the tech blame game worsens
Three things to know today Congress’ relief bill includes tech provisions https://www.theverge.com/2020/12/21/22193133/us-coronavirus-covid-relief-stimulus-pack…
Business of Tech: Daily MSP News & IT Services AnalysisMulti-SaaS Management and RMM 2.0: A conversation with the CEO of Nuvolex
In this interview, Dave Sobel interviews Brian Hamel, CEO of Nuvolex. The discussion ranges starts with Multi-SaaS management, the idea of RMM 2.0, and who is…
Business of Tech: Daily MSP News & IT Services AnalysisFri Dec 18 2020: Why customers buy from MSPs, and further updates on the SolarWinds hack
Two things to know today Research updates on why customers buy from managed services providers…
Business of Tech: Daily MSP News & IT Services AnalysisThu Dec 17 2020: Big picture lessons emerge from the SolarWinds hack, and a JEDI update
Two things to know today Big picture lessons emerge from the SolarWinds Hack, and they might not be obvious…
Business of Tech: Daily MSP News & IT Services AnalysisWed Dec 16 2020: Moves on Big Tech, More SolarWinds updates, and another systems management exploit
Three things to know today EU and US moves on Big Tech https://www.protocol.com/companies-know-new-eu-rules#toggle-gdpr…
Business of Tech: Daily MSP News & IT Services AnalysisTue Dec 15 2020: Further updates on the SolarWinds Hack, what we can learn from gaming, and Windows on ARM takes a forward step
Three things to know today Continuing fallout from the SolarWinds hack https://www.sec.gov/ix?doc=/Archives/edgar/data/1739942/000162828020017451/swi-20201214.h…
Business of Tech: Daily MSP News & IT Services AnalysisMon Dec 14 2020: Major Russian hack via SolarWinds, US Schools use terrorist finding tools on students
Two things to know today The Russian government backs a major hack of Treasury, Commerce and more via Solarwinds Orion products…
Business of Tech: Daily MSP News & IT Services AnalysisThe Business of Tech: Q4 2020 Diversity Report
Back in September, I released data around the diversity of leadership teams in the IT industry, with a specific bent of those serving the IT Channel and SMB…
Business of Tech: Daily MSP News & IT Services AnalysisFri Dec 11 2020: MSPs are number one, in a very bad way, plus the end of Flash and the Modern Computing Alliance
Four things to know today MSPs now number one… and it’s not good news https://umbrella.cisco.com/info/technical-paper-modern-security-landscape-scaling-threats-…
Business of Tech: Daily MSP News & IT Services AnalysisThu Dec 10 2020: Planning lessons from the Weather Service, jobs data from CompTIA, and guilty charges in botnet attack
Three things to know today Stormy clouds ahead with lessons in the mist https://www.washingtonpost.com/weather/2020/12/09/nws-data-limits-internet-bandwidth/…
Business of Tech: Daily MSP News & IT Services AnalysisWed Dec 9 2020: Lessons from FireEye's breach on what to protect, Tech Regulation and why 94% matters, and a new step on privacy for DNS
Three things to know today Lessons from FireEye’s breach about what to protect https://www.bleepingcomputer.com/news/security/fireeye-reveals-that-it-was-hacked…
Business of Tech: Daily MSP News & IT Services AnalysisTue Dec 8 2020: Opportunity in Exposure Notifications, AWS Marketplace, and Azure's Top-Secret Cloud
Three things to know today Exposure notifications: A huge opportunity for providers…
Business of Tech: Daily MSP News & IT Services AnalysisMon Dec 7 2020: Economic outlook, smartphone data, and what insecure by design means
Three things to know today Economic outlook revised upward https://www.ciodive.com/news/IT-spend-predictions-2021/589729/ Smartphone sales data…
Business of Tech: Daily MSP News & IT Services AnalysisFri Dec 4 2020: Attacks on the vaccine, AI principles, and "On Mute"
Three things to know today IBM warns of cyberattacks on the coronavirus vaccine supply chain…