Shows / Business of Tech: Daily MSP News & IT Services Analysis

Business of Tech: Daily MSP News & IT Services Analysis

MSP Radio, Dave Sobel, Managed Service Provider (MSP) Industry Analyst · en · 2018 episodes

Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…

Episodes

Business of Tech: Daily MSP News & IT Services Analysis
Fri Apr 30 2020: Device growth and employee stress, plus lessons from Basecamp
Two things to know today Device trends and employee trends – where the two collide https://www.canalys.com/newsroom/canalys-worldwide-smartphone-market-Q1-2021…
Apr 30, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Apr 29 2021: MSPs called to task, JEDI's survival, and Google's stumble
Three things to know today The Ransomware Task force calls out MSPs https://www.bleepingcomputer.com/news/security/security-expert-coalition-shares-actions-to-d…
Apr 29, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Apr 28 2021: COVID-19 impact to sales, tech earnings around the cloud, and New York State weighs in on security
Three things to know today Kaspersky asks how COVID-19 is impacting sales process…
Apr 28, 2021·4m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Apr 27 2021: What's working best in digital transformation, and extortion ware gets worse
Two things to know today Digital transformation efforts – what’s working best…
Apr 27, 2021·6m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Apr 26 2021: The Florida company with the IP addresses, new SolarWinds analysis, and ISG's data on IT services
Three things to know today A worlds largest block of IPs from a company you haven’t heard of…
Apr 26, 2021·6m
Business of Tech: Daily MSP News & IT Services Analysis
It's not about you - Making marketing about them
Answering a listener question: "“You mentioned on your rebuttal to the comments regarding ecommerce, that a website should be about the customer and not the…
Apr 24, 2021·7m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Apr 23 2021: DOJ moves on ransomware, UK on security and EU on AI, plus virtual meeting fatigue
Two things to know today DOJ focuses on ransomware, UK on secure by design and EU on AI…
Apr 23, 2021·4m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Apr 22 2021: Microsoft's Cloud PC, SonicWall 0-days, Apple Extortion, two breaches, and cloud data
Three things to know today Microsoft’s Cloud PC could be almost here https://www.zdnet.com/article/microsoft-marches-toward-launching-its-cloud-pc-service-possi…
Apr 22, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Apr 21 2021: Norms and standards, which breach matters more, and the UK looks at Arm
Three things to know today Norms and standards of cyber press forward https://www.wsj.com/articles/in-punishing-russia-for-solarwinds-biden-upends-u-s-conventio…
Apr 21, 2021·4m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Apr 20 2021: Hybrid work: maybe it won't last? Broadband redux, and the danger in optimistic data
Three things to know today Hybrid work – does the data say it won’t last? https://techaisle.com/blog/452-smb-and-midmarket-hybrid-work-is-here-to-stay-not-so-fa…
Apr 20, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Apr 19 2021: Vulnerabilities up but response time down, NATO ups their game, and the chip shortage
Three things to know today We’re catching incidents faster, but how do customers feel?…
Apr 19, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Apr 16 2021: Unlocking that iPhone, Amazon's racial and gender data, and network latency business lesson
Three things to know today How DID they unlock that iphone? https://thenextweb.com/news/we-finally-know-how-the-fbi-unlocked-the-san-bernardino-shooters-iphone…
Apr 16, 2021·4m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Apr 15 2021: Employer optimism faces off with employee worries, and US sanctions post SolarWinds
Two things to know today Employer optimism faces off against employee worries https://www.channelfutures.com/channel-research/smbs-need-channel-partners-to-help…
Apr 15, 2021·4m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Apr 14 2021: Microsoft bigger in healthcare, the FBI hacks servers, and another tech union
Three things to know today Microsoft goes big on healthcare https://news.microsoft.com/2021/04/12/microsoft-accelerates-industry-cloud-strategy-for-healthcare-w…
Apr 14, 2021·4m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Apr 13 2021: MSP Security, should we return to the office, and FCC's speed app
Three things to know today MSP Security report released https://www.channelpro.co.uk/news/12124/msp-cyber-security-report-warns-of-tougher-regulations-ahead…
Apr 13, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Apr 12 2021: IDC says we won't go back, Man plots to blow up the internet, and Amazon's Union
Three things to know today IDC says MSPs aren’t going back to pre-pandemic https://www.channelfutures.com/channel-research/pre-covid-19-days-are-over-for-msps-s…
Apr 12, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Getting started on addressing diversity
Small companies may not think they can get started on a Diversity, Equity and Inclusion effort. Studies show how those companies that do outperform. So let’s…
Apr 10, 2021·18m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Apr 9 2021: Managed services lessons from the fed, mobile payments, and licensing partner sues Microsoft
Three things to know today Managed Services buying lessons from the fed https://www.fedscoop.com/government-agencies-managed-service-meet-it-demands/ Mobile…
Apr 9, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Apr 8 2021: Back to the office changes, and micro business threat
Two things to know today Back to the office changes, and states work from home data https://www.nytimes.com/2021/03/30/business/office-return-space.html…
Apr 8, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Apr 7 2021: IT market data, another Supreme Court angle, and water plants under attack
Three things to know today IT spending trends examined https://www.channelfutures.com/channel-research/cisco-survey-reveals-the-biggest-challenges-for-global-it…
Apr 7, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Apr 6 2021: The Supreme court rules on Google & Oracle, and new job growth data
Two things to know today The supreme court rules on Google and Oracle relating to APIs…
Apr 6, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Apr 5 2021: AR goes big, Facebook's big data leak, and reopenings change
Three things to know today Augmented reality gets its major break https://www.theverge.com/2021/3/31/22360786/microsoft-hololens-headset-us-army-contract…
Apr 5, 2021·4m
Business of Tech: Daily MSP News & IT Services Analysis
FinTech for MSPs - Professor Stephen Taylor discusses what providers need to know.
What is FinTech? Does it apply to small companies? An interview with Professor Stephen Taylor, a Professor of Finance at New Jersey Institute of Technology…
Apr 3, 2021·15m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Apr 2 2021: The infrastructure package, Google and Amazon return to work, and tech workforce issues
Three things to know today The White House’s infrastructure package Google and Amazon return to the office…
Apr 2, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Apr 1 2021: is encryption.. private thoughts? Apple's repair program, and that catastophic breach
Three things to know today Is encryption private thoughts? https://www.theregister.com/2021/03/30/intel_wiretapping_data/…
Apr 1, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Mar 31 2021: Tech market data perspectives, and N-Able's SEC filing
Two things to know today We talk a walk through industry and market data https://techaisle.com/blog/449-2021-top-10-smb-and-midmarket-business-issues-it-challen…
Mar 31, 2021·6m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Mar 30 2021: COVID passports, chromebooks big growth, broadband as a utility, and big tech goes back to the office
Four things to know today COVID-19 passports https://www.engadget.com/new-york-excelsior-pass-covid-19-vaccine-passport-152722058.html?utm_source=sailthru&utm_m…
Mar 30, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Mar 29 2021: When finding a breach isn't clear, security motivations, and extensions to SBA Loans
Three things to know today When catching a breach may not be so clear cut https://www.technologyreview.com/2021/03/26/1021318/google-security-shut-down-counter-…
Mar 29, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Mar 26 2021: Cloud spending surged, vaccine websites, and one law disappears
Three things to know today Cloud spending surges past data center spend https://www.ciodive.com/news/synergy-cloud-data-center-spend-budget/597131/…
Mar 26, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Mar 25 2021: Slack backs off, return to the office data, and a hacker goes to prison
Three things to know today Slack Connect stumbles out and back in https://www.theverge.com/2021/3/24/22348743/slack-connect-dm-abuse-harassment-disable-message-…
Mar 25, 2021·6m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Mar 24 2021: Slack DMs across companies, Google & Microsoft team up, and the FCC wants to hear from you
Three things to know today Slack lets you DM across companies https://www.theverge.com/2021/3/24/22348126/slack-connect-direct-messaging-dm-company-feature…
Mar 24, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Mar 23 2021: Digital Transformation Fails, and Zoom's Platform play
Two things to know today Digital Transformation – how we can resolve conflicting data…
Mar 23, 2021·6m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Mar 22 2021: Microsoft reopens, Distribution merger and hacker payback
Three things to know today The reopenings have begun https://www.theverge.com/2021/3/22/22344273/microsoft-redmond-headquarters-open-hybrid-workplace…
Mar 22, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
IT Leadership Diversity Report : March 2021
This is the third quarter reporting around the diversity of leadership teams in the IT industry, with a specific bent of those serving the IT Channel and SMB…
Mar 20, 2021·7m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Mar 19 2021: Datto delivers eCommerce, and opportunity across tech failures
Two things to know today Is Datto delivering on eCommerce? https://www.channele2e.com/business/sales/datto-commerce-launch/ AND How looking across stories…
Mar 19, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Mar 18 2021: Amazon in healthcare, hacking timetables, and Facebook's Partner Program
Three things to know today Amazon expands its healthcare offerings https://www.reuters.com/article/us-amazon-com-healthcare/amazon-starts-offering-healthcare-se…
Mar 18, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Mar 17 2021: Lawmakers sound like customers, SMS hackers, and data and analytics go mainstream
Three things to know today When lawmakers… sound like customers. https://www.politico.com/newsletters/weekly-cybersecurity/2021/03/15/capitol-hill-angry-over-mi…
Mar 17, 2021·7m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Mar 16 2021: Workers on the techlash, Microsoft and Google clash, and who might disrupt the MSP space?
Three things to know today How do tech workers feel about their companies? https://www.protocol.com/policy/tech-employee-survey/tech-employee-survey-2021…
Mar 16, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Mar 15 2021: Cloud spend - wasted? and broadband infrastucture
Two things to know today How are we doing with that cloud spend? https://www.ciodive.com/news/cloud-computing-delusion-mckinsey/596663/…
Mar 15, 2021·6m
Business of Tech: Daily MSP News & IT Services Analysis
Threat Modeling: What is it, Why do it, and are we winning the cyber war?
A conversation with John Ayers of Nuspire. What is threat modeling, how do you do it, and what does it mean? How do you combat an enemy with infinite…
Mar 13, 2021·18m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Mar 12 2021: The future of providers from market data, and this week in nation state breaches
Two things to know today Market Data shows the future of providers https://channelbuzz.ca/2021/03/covids-impact-on-the-channel-in-canada-the-good-the-bad-and-th…
Mar 12, 2021·6m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Mar 11 2021: Physical security hacked, the PC market improves a lot, and Right to Repair
Three things to know today Physical security gets a hard look https://www.washingtonpost.com/technology/2021/03/10/verkada-hack-surveillance-risk/…
Mar 11, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Mar 10 2021: Remote work shifts, exodus and security; Suing foreign hackers, and how ransomware devs test
Three things to know today Remote Work: the shifts, the exodus, and the security https://www.geekwire.com/2021/remote-work-1-year-later-pandemic-sent-tech-worke…
Mar 10, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Mar 9 2021: SMB IT spend trends, and more Exchange Server hack fallout
Two things to know today New projections for IT spend in the SMB for 2021, and the why…
Mar 9, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Mar 8 2021: The bigger security issues, broadband developments, and JEDI
Three things to know today That Exchange Server issue continues to blow up, plus two more…
Mar 8, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Nine Objections to my eCommerce marketing editorial addressed
I did a podcast that got a lot of attention about using eCommerce in marketing. Lots of comments, pushback and discussion. For me, that’s amazing. That’s the…
Mar 6, 2021·12m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Mar 5 2021: Google's ad changes (and why you care), and This Week In SolarWinds
Two things to know today Google’s ad changes, and why you care https://www.washingtonpost.com/technology/2021/03/03/google-ad-tracking-browser/ AND This Week…
Mar 5, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Mar 4 2021: Microsoft Ignite Roundup, and the Zoom ecosystem come together
Two things to know today First, Microsoft’s roundup from Ignite https://www.theverge.com/2021/3/2/22308962/microsoft-intelligent-speaker-teams-translation-trans…
Mar 4, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Mar 3 2021: IT Stress levels, Unions, Virginia's Privacy Law, and new ransomware
Three things to know today IT pros stress levels measured https://www.ciodive.com/news/technology-complexity-stress-pandemic-2020/595916/…
Mar 3, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Mar 2 2021: Hybrid cloud to explode, French leadership on right to repair, and broadband.. where?
Three things to know today TechAisle says hybrid cloud will explode https://techaisle.com/blog/444-smb-and-midmarket-hybrid-cloud-adoption-likely-to-explode-exp…
Mar 2, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Mar 1 2021: A market data roundup, and an increased reliance on service providers
Two things to know today All the market data! Let’s make sense of it. https://www.channelinsider.com/news-and-trends/sales-channel-automation-IT…
Mar 1, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Cloud Desktops as a stepping stone or full vision: Nerdio's Vadim Vladimirskiy
A discussion with Vadim Vladimirskiy about the direction of the cloud. Are Virtual Desktops just a stepping stone? Is he worried about Microsoft swallowing the…
Feb 27, 2021·23m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Feb 26 2021: SolarWinds, Google cancels a smart city, and NSA guidance for all
Three things to know today This week in SolarWinds https://www.zdnet.com/article/microsoft-says-solarwinds-hackers-downloaded-some-azure-exchange-and-intune-sou…
Feb 26, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Feb 25 2021: Four regulations, How to solve Zoom fatigue, and government IT spending
Three things to know today Australia, EU, California, and the Fed https://www.theverge.com/2021/2/23/22298199/california-net-neutrality-law-sb822…
Feb 25, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Feb 24 2021: Customers buying habits, help desk, exec investments, and Microsofts new clouds
Two things to know today How customers buy, how help desks work, and exec investment…
Feb 24, 2021·5m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Feb 23 2021: Broadband, Facebook changes course, and the 25x25 initiative
Three things to know today Broadband regulation moves https://www.axios.com/newsletters/axios-login-1475df0a-b77b-466e-85ca-8364d70adcd9.html?chunk=0&utm_term=e…
Feb 23, 2021·6m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Feb 22 2021: Privacy, right to repair and gig workers, plus new security breach and job data
Two things to know today Regulation – privacy, right to repair, and gig workers…
Feb 22, 2021·6m
Business of Tech: Daily MSP News & IT Services Analysis
The Simple Thing MSPs are missing in marketing
I’ve been thinking a lot about marketing again. I didn’t really want to – but a Patreon asked, and look, that’s the best way to get my attention. Ask a…
Feb 21, 2021·9m
Business of Tech: Daily MSP News & IT Services Analysis
Marketing Lessons from Home Services
An interview with Kevin Urrutia, an Entreprenuer with a tech background, selling services. Not IT services, but home services. What can we learn from the…
Feb 20, 2021·18m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Feb 19 2021: FCC maps, this week in SolarWinds, and Australian regulation
Three things to know today The FCC works on maps https://www.vice.com/en/article/epd7yj/america-is-finally-fixing-its-crappy-broadband-availability-maps This…
Feb 19, 2021·5m