Wed Dec 30 2020: 2021 Prediction: What portion of the industry will be ripe for disruption?

Business of Tech: Daily MSP News & IT Services Analysis · Dec 30, 2020 · 5m

Let’s talk the big MSP players for this prediction.

When I covered the impact Capital has on a market, I focused on the lack of R&D investment. PE based companies often focus on cutting expenses by headcount and anything risky, and one of those cuts is R&D. Building something new is hard, and it gets in the way of driving profitability. It’s way easier to just go buy things and roll it in than it is to build something.

The second is the changing face of management. As I said back in September with Microsoft’s Lighthouse product, the future of management is that you don’t need to script it…