Shows / Business of Tech: Daily MSP News & IT Services Analysis

Business of Tech: Daily MSP News & IT Services Analysis

MSP Radio, Dave Sobel, Managed Service Provider (MSP) Industry Analyst · en · 2018 episodes

Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…

Episodes

Business of Tech: Daily MSP News & IT Services Analysis
Thu Apr-13-2023: AI legal concerns, over-employment, and a cookbook for AI services
One topic , AI, with insights on legal concerns, employee usage to over employ, and a cookbook for offering services. Advertiser…
Apr 13, 2023·6m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Apr-12-2023: Office Market worries, Channel partners acceleration, and Public Comments wanted on AI
Three things to know today: Office Space Availability in the US at Record High, Signaling Challenges for Office Market Amid Remote Work Trend Channel Partners…
Apr 12, 2023·8m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Apr-11-2023: AI Regulation, Open Source, and Adoption, and the Managed Services Provider Association of America
Two things to know today AI News: Regulation, Congress Investigation, Open-Source Debate, ChatGPT Adoption. AND What is the Managed Services Provider…
Apr 11, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Apr-10-2023: March shows positive labor data; survey says alarming amount of pressure to cover up breaches
Two things to know today March Jobs Report Shows Positive Signs for Labor Market Recovery AND Survey Finds Alarming Number of Companies Pressuring Employees to…
Apr 10, 2023·5m
Business of Tech: Daily MSP News & IT Services Analysis
Profitability in the Productivity Layer with Jim Millican of Ashton Technology Services
Shortly after graduating from college, Jim Millican went to work for a small IT service provider in a sales and marketing position. In that job, he found that…
Apr 8, 2023·15m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Apr-7-2023: Hiring and Firing concerns for tech; BloombergGPT and it's meaning for providers
Two things to know today Hiring freezes and layoffs impede upskilling efforts for tech workers, Pluralsight report finds AND Bloomberg announces large-scale AI…
Apr 7, 2023·8m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Apr-6-2023: Gartner's ups projections, services metrics down in 2023, and LifeCycle Insights acquired
Three things to know today Global IT spending to grow 5.5% in 2023, surpassing earlier projections, says Gartner Report warns professional services businesses…
Apr 6, 2023·8m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Apr-5-2023: EU blocking ChatGPT, Community Insights on Startups, and Kaseya big brand spend
Three things to know today Italy Launches Probe into ChatGPT Privacy Breach, Other European Countries Consider Ban as AI Enters New Phase of Development…
Apr 5, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Apr-4-2023: 3CX Timeline & Results, plus business struggles around outcomes & security investments
Two things to know today Swift Response Thwarts North Korean Cyberattack on 3CX: Investments in IT Vigilance Prove Effective AND Businesses Struggle to Align…
Apr 4, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Apr-3-2023: ConnectWise, Kaseya & Backbox insights, HaloPSA's AI customer service pitfall
Two things to know today ConnectWise, Kaseya, and Backbox reports highlight the importance of cybersecurity and automation for MSPs in 2023 AND The potential…
Apr 3, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Matt Howard on the impact of Apple's end-to-end encryption on customer sentiment
A proven executive and entrepreneur with over 25 years experience developing high-growth software companies, Matt serves as Virtu’s CMO and leads all aspects…
Apr 1, 2023·13m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Mar-31-2023: Microsoft's Ads in Chatbot, plus security concerns; ConnectWise partners with CISA; the 3CX warning
Two things to know today Microsoft Introduces Ads to Bing Chat as AI Technology Expands into Various Industries, Raises Security Concerns AND ConnectWise…
Mar 31, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Mar-30-2023: Q1 2023 Diversity Report & Insights, Sophos partners on insurance, Amazon opens Sidewalk
Three things to know today Tech Industry's Diversity Report: 89.3% of IT Leadership is White and 20.8% are Female, Shows Little Improvement According to Latest…
Mar 30, 2023·8m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Mar-29-2023: SVB sold, MSP Community Insights, and potential end to remote work era?
Three things to know today Silicon Valley Bank sold to First-Citizens Bank & Trust after "textbook case of mismanagement" Insightful Community Discussions…
Mar 29, 2023·8m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Mar-28-2023: ChatGPT Plugins, SMB Shadow IT is.. good?, and Dell's direct SMB offer
Three things to know today OpenAI Releases ChatGPT Plugins for Travel, Shopping, and Dining; plus learn about 80 'Secret' Plugins Over Half of SMBs Experience…
Mar 28, 2023·8m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Mar-27-2023: No to Non-Disparagement, Datto's Cloud Management, and Top 10 SaaS providers for SMB
Three things to know today NLRB General Counsel Clarifies Retroactive Application of Non-Disparagement Ruling Datto Set to Launch Cloud Management Solution…
Mar 27, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Author Aaron Bare breaks down The Power of Thinking Big
Aaron Bare is the Wall Street Journal, USA Today, and #1 Amazon Bestselling Author of Exponential Theory: The Power of Thinking Big. The book is a culmination…
Mar 25, 2023·14m
Business of Tech: Daily MSP News & IT Services Analysis
What GPT-4, Microsoft Copilot, Google Bard and AI mean for IT services and MSPs
I’m covering a ton of AI news on the daily Business of Tech podcast. The stories are coming quickly and continuously. And so I want to explain why I think this…
Mar 24, 2023·9m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Mar-23-2023: AI Tools expand: Bard, Copilot and more, plus Challenges for Data and analytics leaders
Two things to know today AI Tools Continue to Expand: Google's Bard, GitHub's Copilot Upgrade, and More AND Challenges for Data and Analytics Leaders, Cloud…
Mar 23, 2023·8m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Mar-22-2023: OpenAI Identity, Bing Image Creator, Adobe's AI, NLRB Rules on Severance, and SentinelOne in distribution
Three things to know today AI-powered Generative Tech Takes Over: OpenAI's Identity Verification, Bing's Image Creator, and Adobe's Sensei Generative AI…
Mar 22, 2023·8m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Mar-21-2023: Positive Outlooks on Remote Work, Hiring & Growth; Cybersecurity Concerns in Midmarket
Two things to know today Survey and Research Data Reveal Positive Outlook on Remote Work, Hiring, and Business Growth in Tech Industry AND Cybersecurity…
Mar 21, 2023·8m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Mar-20-2023: Banking Panic & AI surge alignment, Google's Midmarket shift, and Channelholic launches
Banking Panic Raises Recession Odds but Will Tech Industry Surge with AI Emergence Google Cloud Shifts Focus to Mid-Market AND Rich Freeman’s New Channelholic…
Mar 20, 2023·6m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Mar-17-2023: SaaS security, MSP Revenue, Intone, and new Ransomware tactics
Three things to know today Data Roundup: SaaS Security, MSP Revenue and Hybrid Work Trends Microsoft Intune Suite offers advanced endpoint management AND…
Mar 17, 2023·6m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Mar-16-2023: AI: GPT-4, Microsoft's been using it and adds more, Google's countermoves
One big thing to know today All AI all the time, as GPT-4 hits, Microsoft’s been using it already, and they launched Copilot for M365. Plus, Google’s new…
Mar 16, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Mar-15-2023: IT Job Market, Gen Z and Workplace Tech Reveals opportunity
Two things to know today IT Job Market: Thousands of Jobs Lost but Unfilled Positions Still Available as Salaries Remain Flat AND Gen Z Discovers Workplace…
Mar 15, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Mar-14-2023: Google's new AI, Microsoft's AI cut, and White House's new cloud security practices
Two things to know today Google unveils new AI features, Microsoft lays off AI ethics team. AND Biden administration plans comprehensive regulation of cloud…
Mar 14, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Mar-13-2023: Silicon Valley Bank and why IT services companies should care
One thing to know today Let’s talk about Silicon Valley Bank and why IT services companies should care Sponsor: https://www.quotewerks.com/mspradio/ Do you…
Mar 13, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Using Deep Learning in Medicine Reimbursement - practical AI applications
Amit Jayakar is Vice President, Commercial Operations, for Fathom, a deep-learning NLP system that accelerates medical reimbursement, and is backed by…
Mar 11, 2023·13m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Mar-10-2023: AI adoption in education, and industry regulation calls, plus tech updates on SaaS & AR
Two things to know today AI adoption and challenges across education, radio, and industry with calls for regulation AND Tech updates: SSDs have lower failure…
Mar 10, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Mar-9-2023: State of the Channel 2023, Ransomware as National Security Threat opens Military options
Two things to know today State of the Channel Survey 2023: Channel Pros Remain Optimistic Despite Revenue Growth Slowdown and Managed Services Transition…
Mar 9, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Mar-8-2023: Technical Debt Costs, Lawmaker shifts on 4-day work week, CrowdStrike shows cloud exploits up
Three things to know today The Cost of Technical Debt: 86% of IT Executives Impacted in Last 12 Months, Survey Finds Maryland Lawmaker Withdraws Bill on 4-Day…
Mar 8, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Mar-7-2023: Slowing MSP Tool vendor growth, ScalePad's second acquisition this year, and US unit labor costs
Three things to know today Canalys research shows slowing growth in MSP tool vendors, indicating potential market shift ScalePad expands its analytics platform…
Mar 7, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Mar-6-2023: OpenAI is cheaper, Microsoft launches Kosmos-1, ChatBot Vulnerabilities, M3 Macs and Windows 12
Two things to know today Recent AI Developments: OpenAI Offers Cheaper Integration, Microsoft Launches Kosmos-1, and new ChatBot Vulnerabilities AND Apple…
Mar 6, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Spacemaker Daniel Sih talks about his approach to productivity
Daniel Sih is an award-winning author, professional speaker, and Director of Spacemakers®, a productivity consulting group for busy leaders. His first book…
Mar 4, 2023·21m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Mar-3-2023: Lawmakers on AI & Cyber, Nerdio launches RMM, and Paradox of Printers
Three things to know today Lawmakers Debate the Need for AI Regulation While Partisan Divide May Stall Progress on Cybersecurity Nerdio Launches New Products…
Mar 3, 2023·6m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Mar-2-2023: National Cyber Strategy Released, Retail IT Data, and US Economy: Inflation & Tech Wages Data
Three things to know today New National Cyber Strategy Released, Declares Ransomware a Threat to National Security and Looks to Shift Liability RSPA Retail IT…
Mar 2, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Mar-1-2023: Copyright doesn't protect AI, FTC weighs in, product updates, and Prompt Engineering
One theme, multiple things to know today US Copyright Office Rules Against Copyright Protection for Generated Content by AI The FTC weighs in All those juicy…
Mar 1, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Feb-28-2023: CISA Director on ransomware, Addigy's 30% growth for MSPs, and GoTo launches RMM
Three things to know today CISA Executive Director Brandon Wales links rise of ransomware to insurance companies, as costs soar for combating cyber threats…
Feb 28, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Bringing big security practice to the SMB with a process
For over 25 years Bryant has held responsibilities as an entrepreneur and senior executive in all aspects of risk management including thought leadership in…
Feb 25, 2023·21m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Feb-24-2023: Four-day workweek successes, Linux on Apple Silicon, and Okta's Businesses at Work
Three things to know today Companies report success with four-day workweek trial, citing benefits to employee well-being and business revenue Linux comes to…
Feb 24, 2023·6m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Feb-23-2023: Twitter & 2FA, Vanderbilt apologizes for Chatbot email, EU proposes more to GDPR
Three things to know today: Twitter to stop sending login code texts to non-paying users by March 20th Vanderbilt University Apologizes for Using AI Chatbot to…
Feb 23, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Feb-22-2023: Microsoft limits BingAI, ChatGPT customization, Tenable's Cyber Insurance Report
Two things to know today Microsoft sets conversation limits on Bing and OpenAI allows user customization for ChatGPT AND Tenable adds Cyber Insurance Report…
Feb 22, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Feb-21-2023: Good Economic news, Six Key Trends for Security, and Microsoft's three new moves
Three things to know today Good news for US economy: January retail sales up 3%, Latino-owned businesses lead TechAisle Survey Reveals Crucial Security Trends…
Feb 21, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Keeping customized customer engagement with a growth MSP
With over 35 years of experience in IT, 30 years in Leadership and a dozen years in the interpersonal workspace, James Fair combines his love for IT and…
Feb 18, 2023·29m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Feb-17-2023: Bing goes wild, Microsoft Responds, and other AI developments; Concern over employee retention
Two things to know today Bing's Unpredictable Chatbot Goes Wild: Microsoft Responds AND LinkedIn Report: 93% of Orgs Concerned About Retention Do you want the…
Feb 17, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Feb-16-2023: Managed Services YOY Growth, Natl Cyber Director Steps down, Akamai and Veeam launches
Three things to know today Managed Services Market Sees 14% YoY Growth in Q4 2022: Progress Survey National Cyber Director Steps Down, New Cybersecurity…
Feb 16, 2023·6m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Feb-15-2023: Bipartisan Policy Center Report Identifies Top Cybersecurity Risks for 2023, Unusual Job Market Trends
Two things to know today Bipartisan Policy Center Report Identifies Top Cybersecurity Risks for 2023; Experts Warn Lack of Progress Discouraging AND Unusual…
Feb 15, 2023·8m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Feb-14-2023: ChatGPT takes the world by storm, announcements from N-Able, ConnectWise and Pax8
Two things to know today ChatGPT Takes the World by Storm: From Bing to the US Army, AI Adoption Skyrockets AND Announcements from N-Able, ConnectWise and Pax8…
Feb 14, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
ConnectWise's EVP + GM, Unified Monitoring and Management from IT Nation 2022
Ameer Karim is a dynamic and seasoned executive who brings over 25 years of experience working for some of the biggest brands in consumer electronics and…
Feb 11, 2023·12m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Feb-10-2023: Cybersecurity Escalation, Gartner's Seven Rules of Business Value, and Used Chairs
Three things to know today Cybersecurity Concerns Escalate as Phishing Attempts, Ransomware Attacks and Negligent Backup Practices Soar Gartner Offers Seven…
Feb 10, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Feb-9-2023: Siloed Apps & Data Challenges, Channel Moves: ScalePad, Acronis, Pia, Microsoft
Two things to know today Integrating Siloed Apps and Data: The Biggest Digital Transformation Challenge for Businesses AND Vendor Moves in the Channel…
Feb 9, 2023·6m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Feb-8-2023: Google & Microsoft's AI moves, Black SMB Optimism, New Security Rules on Medical Devices
Three things to know today Google Unveils AI Chat Service 'Bard' as Industry Seeks Answers to Ethical Questions Black Small Businesses Optimistic Despite…
Feb 8, 2023·8m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Feb-7-2023: Tech Earnings, Job openings, and post-pandemic labor market trends
Two things to know today Tech Earnings Reports Show Slowdown as Job Openings Soar and Unemployment Hits Ultra-Low AND Post-Pandemic Labor Market Trends…
Feb 8, 2023·5m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Feb-3-2023: OpenAI's new ecosystem, Cybercrime hiring salaries; Rob Rae goes to Pax8
Three things to know today OpenAI Unveils AI Detection Tool, ChatGPT Plus and an Ecosystem of AI Tools Sprouts Up Cybercrime Groups Hiring IT Pros with High…
Feb 3, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Thu Feb-2-2023: Key Trends driving SMB & Midmarket, Maryland proposes 4-day workweek pilot
Two things to know today Two New Studies Reveal Key Trends Driving SMB and Midmarket IT Spending in 2023 AND Maryland Bill Proposes Pilot Program for 4-Day…
Feb 2, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Wed Feb-1-2023: Boosted Economic news, AI adoption up 1400%, and Security + Insurance for SMBs
Three things to know today Brightening Global Economy, Hiring Steady and Worker Compensation Stabilizing AI Adoption on the Rise: 1,400% Increase in Searches…
Feb 1, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
Tue Jan-31-2023: Non-compete ban, GDP growth, and Ingram Micro's new enhancements
Three things to know today FTC's proposed ban on non-compete agreements receives overwhelming support in public comments Fourth quarter GDP grows at 2.9%…
Jan 31, 2023·6m
Business of Tech: Daily MSP News & IT Services Analysis
Mon Jan-30-2023: AI Adoption rates, and the business concerns; Justice Dept distrupts ransomware
Two things to know today New Survey Reveals Growing Adoption of AI Tools in the Workplace, Raising Concerns of Confidential Information Leakage AND Justice…
Jan 30, 2023·7m
Business of Tech: Daily MSP News & IT Services Analysis
"Show the Value of What You Do" authors Jack and Patti Phillips on ROI
Jack J. Phillips, Ph.D., is the author of Show the Value of What You Do and an award-winning thought leader in the field of talent development. As a teacher…
Jan 28, 2023·20m
Business of Tech: Daily MSP News & IT Services Analysis
Fri Jan-27-2023: Microsoft Q2 Earnings Analysis, Gartner's Zero Trust Prediction, Decreased Employee Engagement
Three things to know today Microsoft Q2 Earnings: Revenue Up, Windows OEM Revenue Falls 39% Gartner Predicts Growth in Zero-Trust Programs by 2026, Despite…
Jan 27, 2023·9m