Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisWed Jun-28-2023: 1/3rd of Americans use AI, Extortion and DDoS, Racial Discrimination on the Rise in Tech
Three things to know today 00:00 A Third of Americans Use AI Tools, Verge/Vox Survey Reveals 03:49 Extortion Joins Damage Assessment in Rising DDoS Attacks…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun-27-2023: Managed Services Adoption Up, Increase Demand for Security Training, and Widening Wage Gap
Three things to know today 00:00 Managed Services Adoption on the Rise, with Focus Shifting from Infrastructure to Core Security and Business Process…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jun-26-2023: Small Tech Companies leveraging remote, US Military warns on smartwatches, Gender Imbalance Intensifies
Three things to know today 00:00 Small Tech Companies Leverage Remote Work as a Competitive Advantage, New Data Confirms 02:30 US Military Warned about…
Business of Tech: Daily MSP News & IT Services AnalysisMarketplaces, Influencers, Pax8 and SMBs with Shirish Nadkarni
Shirish Nadkarni is a serial entrepreneur with proven success in creating multiple consumer businesses that have scaled to tens of millions of users worldwide…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jun-23-2023: IT services paradox; productivity drop, embracing AI, and new federal HR law
Three things to know today 00:00 IT Service Space Experiences Paradox: Partners Hire Amid Vendor Layoffs, Productivity Dip Stirs Alarm Yet Skills Shortage…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jun-22-2023: Small Biz interest in AI analyzed, plus fallout from moderation. Dropbox, Otter, OpenAI, Microsoft and more
Two things to know today 00:00 Small Businesses Eye Generative AI Despite Challenges: Surveys Highlight Uncertainty and Potential as ChatGPT Emerges as the…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jun-21-2023: Cyber grows while attack cost rises, IT Asset Managers shift focus to SaaS
Two things to know today 00:00 Cybersecurity Market Grows Amid Rising Attack Costs; AI Scams, Ransomware, and Cloud Exploits Increase, Yet MFA Adoption Double…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun-20-2023: Rethinking IT spending, AI's rise and Chatbots struggle, & AI, Right to Repair, and Contractor legislation
Three things to know today 00:00 Rethinking IT Spending: Strategic Realignment Looms Amid Increasing Buyer's Remorse 02:16 AI Poised for Major Impact While…
Business of Tech: Daily MSP News & IT Services AnalysisStrategy in the Digital Age: Digital Transformation made practical with Michael Lenox
Michael Lenox is an award-winning professor, consultant, author, speaker, and podcaster. For over twenty-five years, he has been helping MBA students and…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jun-15-2023: Managing Change Fatigue, Twitter refuses cloud bill, and Cloud Printing gains traction
Three things to know today 00:00 New Strategies to Manage Employee Change Fatigue amid Digital Transformation 03:14 Twitter Battles Google Over Cloud Bills as…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jun-14-2023: Salesforce, Amazon, Investors, EU and The Beatles on AI, plus Pax8's new Cloud Marketplace
Two things to know today 00:00 Salesforce, Amazon Innovate in AI; Investors Prefer AI Pitches; EU Regulates and the Beatles' AI Surprise 05:30 Pax8's New Cloud…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun-13-2023: Tech Leaders Stressors, Barracuda's replacement call, and GoTo, ConnectWise & NinjaOne
Three things to know today 00:00 Tech Leaders Stressed by Talent, Security and Tech Advancements, Finds Asana Think Tank Report 02:39 Barracuda Urges Customers…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jun-12-2023: AI Security Frameworks, AI Demand, and potential slow adoption?
Two things to know today 00:00 Tech Giants Reinforce AI Security; OpenAI Sued; AI Demand Soars in 2023 Report 05:11 Generative AI Market to Hit $36B by 2028…
Business of Tech: Daily MSP News & IT Services AnalysisLimiting Hallucinations, Category Theory, and predicting policy with Eric Daimler
Eric Daimler is the founder and CEO of Conexus, a groundbreaking solution for what is perhaps today’s biggest information technology problem: data deluge. Eric…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jun-9-2023: AI Empathy, Self-Employment Dips, and IDC's Dramatic Shift to DevOps Prediction
Three things to know today From WordPress to Healthcare: The Surprising Empathy of AI and its Potential to Boost Productivity by 30% Self-Employment Numbers…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jun-8-2023: Google & Saleforce fight remote work, Human Error leads Cybersecurity reasons
Two things to know today Google and Salesforce Shake Up Hybrid Work: A Deep Dive into New Return-to-Office Strategies and Their Implications AND Human Error…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jun-7-2023: CompTIA Channel Confidence, Google, Microsoft & ConnectWise moves, Zoom ups privacy options
Three things to know today CompTIA: Channel Confidence High, Cybersecurity Drives Growth Amid Job Shifts Tech Shifts: Google Workspace Adopts Passkeys…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun-6-2023: Apple's Vision Pro AR future, and Kaseya's Cyber Insurance Program
Two things to know today Apple Unveils Vision Pro Headset at WWDC: A Potential Game-Changer for Spatial Computing in Business AND Kaseya Launches Cyber…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jun-5-2023: ChatGPT recognition, OpenAI improves training, legislative updates
Two things to know today ChatGPT Recognition Rises, OpenAI Improves Training, AI Penetrates 911 Services AND Legislative Updates: Right-to-Repair, Non-Compete…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jun-3-2023: 33% MSP Revenue Growth, US Job Market Soars, AI Code Gen Risks
Three things to know today MSPs Anticipate 33% Revenue Growth in 2023 Amid Challenges: Barracuda Report The US Job Market Soars as Tech Sector Salary Trends…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jun-01-2023: Law & Lab AI impacts, plus FCC's updated broadband maps
Two things to know today From Law Courts to Lab: AI's Pervasive Impact, Benefits and Pitfalls Uncovered AND FCC's Broadband Mapping: Opportunities and…
Business of Tech: Daily MSP News & IT Services AnalysisWed May-31-2023: Tech Challenges: lower productivity, vendors, rising cloud costs & salary declines, 1Password's move on passkeys
Two things to know today Tech Sector Faces Intense Challenges: Lower Productivity, Vendor Proliferation, Rising Cloud Costs, and Salary Declines AND 1Password…
Business of Tech: Daily MSP News & IT Services AnalysisAI and security use cases with Cemtrex CEO Saagar Govil
Saagar Govil is a serial entrepreneur interested in IoT, Wearables, Robotics, Advanced electronics, and Space Tech. In his leisure time he enjoys watching the…
Business of Tech: Daily MSP News & IT Services AnalysisPreparing businesses for the impact of AI with Dr Yossi Sheffi
Dr. Yossi Sheffi is the Elisha Gray II professor of Engineering Systems at the Massachusetts Institute of Technology, where he serves as Director of the MIT…
Business of Tech: Daily MSP News & IT Services AnalysisAI's impact in the legal profession with Andy Wilson
Andy Wilson is the CEO & co-founder of Logikcull, the the dominant eDiscovery platform for the legal industry. Andy is at the tip of the spear in bringing AI…
Business of Tech: Daily MSP News & IT Services AnalysisWed May-24-2023: What employees want, and Microsoft Build: CoPilot in everything
Two things to know today Understanding the Future of Work: What Matters Most to Today's Employees? AND CoPilot Integrations and New AI Tools Unveiled at…
Business of Tech: Daily MSP News & IT Services AnalysisTue May-23-2023: Growing tech reliance in SMB, Ransomware gangs abandon traditional tools for stolen logins
Two things to know today Growing Reliance on Technology among SMBs: Spotlight on Cloud, IT Security, and MSPs Amid Market Shifts AND Ransomware Gangs Abandon…
Business of Tech: Daily MSP News & IT Services AnalysisMon May-22-2023: AI Risks & Automation, with Apple & NYC Schools, G7 Leaders on Cyber and AI
Two things to know today Double Sided AI: Apple & NYC Schools, AI Risks and AI automation AND G-7 Leaders Rally for Unified AI Governance and Cybersecurity…
Business of Tech: Daily MSP News & IT Services AnalysisHow does personal brand relate to consulting, with Mary Henderson
Mary is a Transformational Leader and an internationally recognised Personal Branding & Online Business Specialist. Mary helps Industry Experts systemise…
Business of Tech: Daily MSP News & IT Services AnalysisFri May-19-2023: Multiple new state laws, Congress adds to CISA, substance abuse rises among workers
Two things to know today 2023 Privacy Legislation Wave: States Enact Diverse Internet Laws, Raise Enforcement Questions AND Substance Abuse Rises Among Workers…
Business of Tech: Daily MSP News & IT Services AnalysisThu May-18-2023: Congress, AI & more innovation; only 50% of VARs achieve profitable growth in managed services
Two things to know today Congress Grapples with AI Regulation Amid Surge of Industry Innovations AND 65% of VARs Offer Managed Services but Only 50% Achieve…
Business of Tech: Daily MSP News & IT Services AnalysisWed May-17-2023: OpenAI, Google & Meta Advance AI, CISA urges caution, and Ransomware underreporting
Two things to know today OpenAI, Google, and Meta Advance AI; Microsoft Aims for Firefox Search AND CISA Director Urges Caution on AI; Cybercrime…
Business of Tech: Daily MSP News & IT Services AnalysisTue May-16-2023: Data Privacy in Marketing, Cloud investments Triple Value, Big Four buying MSPs?
Three things to know today Data Privacy Shaping Marketing Strategies; Social Media Key for Customer Service Cloud Investments Triple Market Value; SMB…
Business of Tech: Daily MSP News & IT Services AnalysisMon May-15-2023: Record High Job satisfaction, MSP's Eye Intune, Cyber Warranty Cork Launches
Two things to know today Record High US Job Satisfaction Amid Labor Market's 'Settling Down Period’ AND MSPs Eye Intune for Endpoint Management; Cyber Warranty…
Business of Tech: Daily MSP News & IT Services AnalysisHow can we apply agile to SMB businesses, with Douglas Squirrel
Douglas Squirrel started his leadership career as CTO of financial software firm TIM Group, using agile methods to build web applications for the world's…
Business of Tech: Daily MSP News & IT Services AnalysisFri May-12-2023: Workplace AI adoption in MS Study, Views on Cyber risks, and people..still fax.
Three things to know today Workplace AI Adoption Grows Despite Job Loss Fears, Microsoft Study Reveals Diverging Views on Cybersecurity Risks Revealed Among IT…
Business of Tech: Daily MSP News & IT Services AnalysisThu May-11-2023: Google I/O AI reveals Search, Duet, PaLM 2, and IT Modernization shows unsustainable purchases
Two things to know today From Google I/O: Google Unveils AI Advances: Search Labs, Duet AI, and PaLM 2 AND IT Modernization Survey Reveals Priorities…
Business of Tech: Daily MSP News & IT Services AnalysisWed May-10-2023: AI Open-Source surge, Colonial Pipeline revisited as Workforce Gap Widens
Two things to know today AI Surge: Open-Source, Watsonx, SlackGPT Impact Businesses, Spark Debate AND Colonial Pipeline Revisited: Ransomware Impact Widens as…
Business of Tech: Daily MSP News & IT Services AnalysisTue May-9-2023: Job Market Booms with Tech Growth, N-Able's ESG Strategy
Two things to know today Job Market Booms Amid Rising Retirements and Tech Growth: The Challenge of Balancing Age and Skills AND N-Able's ESG Strategy: Who is…
Business of Tech: Daily MSP News & IT Services AnalysisIT providers as sommeliers for AI: Manuj Aggarawl, the AI Ninja, weighs in
Many have dreams of making it big in business. But entrepreneurship isn’t for the faint-hearted. Particularly for an underdog in society. An immigrant from a…
Business of Tech: Daily MSP News & IT Services AnalysisFri May-5-2023: White House Boosts AI, Docusign's cloudy remote work plan, and Google, Apple, Twitter & Microsoft Moves
Three things to know today White House Boosts AI Development with $140M Investment, Policy Guidance, and Industry Collaboration Docusign Report Touts Remote…
Business of Tech: Daily MSP News & IT Services AnalysisThu May-4-2023: Top Drivers of AI Adoption as real impacts begin, SLI report 31% of MSPs lost money in Q1 2023
Two things to know today Executives Embrace Generative AI: Customer Experience the Top Driver for Adoption, According to Gartner Report AND Service Leadership…
Business of Tech: Daily MSP News & IT Services AnalysisWed May-3-2023: What makes successful Zoom talks, and Ransomware is endemic now
Two things to know today Researchers Identify Traits of Successful Zoom Conversationalists, Debunk Myths About Video Chat AND Ransomware is a Persistent…
Business of Tech: Daily MSP News & IT Services AnalysisTue May-2-2023: $100M+ 15-way acquisition with MSP Corp Create a National Canadian Platform of Managed Services
One thing to know today $100M+ 15-way acquisition with MSP Corp Create a National Canadian Platform of Managed Services AND I speak with Ravi Ramharak about…
Business of Tech: Daily MSP News & IT Services AnalysisMon May-1-2023: Risk Based AI Regulation, MSP contract value up by 22%
Two things to know today G7 Nations Agree on Risk-Based AI Regulation while ChatGPT Returns to Italy After Ban AND Managed Services Contract Value Increases by…
Business of Tech: Daily MSP News & IT Services AnalysisThe Tech Association of Georgia, and how they contribute to tech lobbying
Larry K. Williams is President and Chief Executive Officer of The Technology Association of Georgia (TAG) and has served in this role since October 2016. As…
Business of Tech: Daily MSP News & IT Services AnalysisFri Apr-28-2023: Microsoft outperforms, PwC to up skill for $1B, and Colorado right to repair
Three things to know today Microsoft outperforms Google and Amazon in latest earnings reports, while Meta's Reality Labs group reports annualized loss of $16…
Business of Tech: Daily MSP News & IT Services AnalysisThur Apr-27-2023: More profitable firms pay less for staff & Management, per SLI, plus Firewalla, SaaS Alerts, Microsoft & Slack
Two things to know today Service Leadership's 2023 IT Solution Provider Compensation Report Reveals More Profitable Firms Pay Less for Staff and Management…
Business of Tech: Daily MSP News & IT Services AnalysisWed Apr-26-2023: Kaseya announcements, Microsoft unbundling Teams, and C-Suite support for DEI drops
Three things to know today Kaseya Announces Acquisitions, Cyber Insurance Fast Track Program, and New Certification Offering Amidst Community Backlash…
Business of Tech: Daily MSP News & IT Services AnalysisTue Apr-25-2023: AI increased productivity by 14%, Researchers develop database oriented OS to stop ransomware
Two things to know today Study Finds Generative AI Increases Productivity by 14%, Disproportionately Benefits Less Skilled Workers AND Researchers Develop…
Business of Tech: Daily MSP News & IT Services AnalysisMon Apr-24-2023: 66% go to ChatGPT for IT advice, Twitter API impacts on business, and SMB biz surges 20%
Three things to know today Study Reveals 66% Turn to ChatGPT for IT Advice, GenZ Leads the Way; AI Outperforms TikTok but Faces Opposition in Workforce…
Business of Tech: Daily MSP News & IT Services AnalysisUnderstanding focus, verticalization, and risk reduction with Jonathon Hensley
Jonathon Hensley is co-founder and CEO of Emerge, a digital product consulting firm that works with companies to improve operational agility and customer…
Business of Tech: Daily MSP News & IT Services AnalysisFri Apr-21-2023: IT concern on surveillance, hidden costs of Chromebooks, and AI limits on malware detection
Three things to know today IT Managers Express Concern Over Surveillance Tech Deployment and Its Impact on Workforce Retention, Says 1E Survey. New Report…
Business of Tech: Daily MSP News & IT Services AnalysisThu Apr-20-2023: Microsoft renames hackers, secure by design guidelines, and Primo's IT management for SMEs
Two things to know today Microsoft Renames Hacker Groups, and New Secure-by-Design Guidelines Released AND Primo Raises $3.4M to Streamline IT Management for…
Business of Tech: Daily MSP News & IT Services AnalysisWed Apr-19-2023: AI, AutoGPT, Microsoft Chips, Reddit API charges, AI Ethics, and Sonos Pro Launches
Two things to know today AI Innovations Accelerate: AutoGPT Deciphers Fedspeak, Reddit Charges for API Access, and AI Ethics Take Center Stage AND Sonos Pro…
Business of Tech: Daily MSP News & IT Services AnalysisTue Apr-18-2023: SaaS Retention Rates, Services Drops in Europe, and Labor Supply Returning to pre-pandemic levels
Three things to know today SaaS Retention Rates Decreased in 2022, plus Untracked SaaS Spend reviewed ISG Reports 6% Fall in Cloud-Based Services Spending in…
Business of Tech: Daily MSP News & IT Services AnalysisMon Apr-17-2023: Patchwork Privacy laws at state level, new SaaS Adoption rates for SMB, and MSP Empathy
Three things to know today States Grapple with Social Media Regulation: A Patchwork of Laws Reveals Growing Pains in US Privacy Approach Compared to European…
Business of Tech: Daily MSP News & IT Services AnalysisWhat MSPs can learn about marketing and branding from Kaseya's choice
Kaseya has purchased naming rights for the Miami-Dade Arena, home to the Miami Heat, in a $117 million deal over 17 years. Why did they do this? Let’s take…
Business of Tech: Daily MSP News & IT Services AnalysisIs this the first big AI breakthrough for MSPs?
Christian’s focus on innovation to enhance value for the customer over time through system automation and the development of next generation client experience…
Business of Tech: Daily MSP News & IT Services AnalysisFri Apr-14-2023: New Zero Trust Guidance, Microsoft's new Cloud PC options, and LinkedIn Verification
Three things to know today New guidance on Zero Trust model, AI-powered password-cracking tool, and SMB security spending trends Microsoft introduces new Cloud…