Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug-8-2023: New Cyber & AI Regulations, What happened in MSFT hack, Steep Bill of Bad Data
Three things to know today 00:00 Emerging Cybersecurity and AI Regulations: A Glimpse into Lawmakers' Recent Activities 04:51 Cybersecurity Spotlight: Caldera…
Business of Tech: Daily MSP News & IT Services AnalysisThur Sep-7-2023: IT Industry Trends, Youth Embrace AI lacking Proficiency; Zoom, Slack & MSPs get AI
Three things to know today 00:00 From Services to PCs: The Mixed Bag of IT Industry Trends 03:58 Youth Embrace AI Playfully, But the Road to Proficiency Is…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep-6-2023: Labor Market Uptick, 1M under new RTO Mandate, Summer of Zero Days
Three things to know today 00:00 Full Steam Ahead: Unpacking the Latest Labor Market Trends 04:37 Labor Day Marks a Shift: One Million Americans Face New…
Business of Tech: Daily MSP News & IT Services AnalysisCulture, Marketing, and AI with Jeffrey Hayzlett, Host of C-Suite and Executive Perspectives
Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host The HERO…
Business of Tech: Daily MSP News & IT Services AnalysisLearning about AI models from sports with Steve Wasick
Steve Wasick has more than a decade of experience in the Generative AI space as CEO, working with companies like MaxPreps, Scientist.com, IU Health, and many…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep-1-2023: Broadband News, Security Pros Unsure of Risk Remediation, AI Caution Warnings
Three things to know today 00:00 The Catch-22 of Broadband's Importance: Vital but a Commodity 03:53 Who’s in Charge Here? Almost Half of Security Pros Unsure…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug-31-2023: Remote Work, Copyright office call for input, Jargon Impact, Unusual AI beneficiary
Four things to know today 00:00 The Data is In: Remote Work Here to Stay, but Challenges Persist 03:52 Will AI-Generated Content Be Copyrighted? US Copyright…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug-30-2023: AI: Right for MSPs? Confidence & EBITDA woes, and Google & OpenAI launches
Three things to know today 00:00 Generative AI: A New Frontier or a Missed Opportunity for MSPs and VARs? 05:07 Strong Confidence but EBITDA Woes: The…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug-29-2023: Tech Illiteracy in the US, Stakes of AI Adoption, Cost Optimization in Tech
Three things to know today 00:00 Tech Illiteracy in the U.S.: A Look at What Americans Do and Don't Know 03:34 The Stakes of AI Adoption: Where Mistakes are…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug-28-2023: SMB Optimism & Labor Pessimism, Tech Sector Talent Crisis, VDP saves $4M+ for Fed
Three things to know today 00:00 The Great Disconnect: Small Business Optimism Rises, Labor Confidence Declines 04:34 Tech Sector’s Talent Crisis: Unfilled…
Business of Tech: Daily MSP News & IT Services AnalysisWhat's in the CMMC 2.0 Leak? with Alex Trafton & Matt Triner
Join us in this exclusive live discussion as two renowned security experts delve into the recent CMMC 2.0 draft specification leak before its official release…
Business of Tech: Daily MSP News & IT Services AnalysisWhat you need to know about TLS/SSL cert expiration with Tim Callan of Sectigo
As Chief Experience Officer of Sectigo, Tim Callan leads efforts to optimize the customer journey across all aspects of the business. Tim has more than 20…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug-25-2023: New laws for MSPs to consider, Apple reverses on right to repair, two big ideas
Three things to know today 00:00 Corporate Transparency Act in the US: MSPs Urged to Consult Legal Counsel for Compliance 03:25 Historic Reversal: Apple…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug-24-2023: COBOL Conversion AI, More than Malware, JWCC Progress, NYT Blocks OpenAI
Four things to know today 00:00 Reviving Legacy Code: IBM Develops AI Tool to Modernize Cobol Applications 03:39 Generative AI's Impact: More in Phishing than…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug-23-2023: Ransomware Ups with AI & Credential Theft, Respect in the Workplace, and Excel gets Python
Three things to know today 00:00 Ransomware Attacks Double in Frequency: AI and Credential Theft at the Forefront 06:04 The Importance of Respect in the…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug-22-2023: vCISO's 480% Growth, AI Reskilling is 15% Revenue Growth, Azure as Go-To AI Cloud
Three things to know today 00:00 The Future of Cybersecurity: vCISO Services Expected to Soar by 480% Among MSPs and MSSPs 03:16 Workforce Reskilling for AI…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug-21-2023: Market Review, Canalys MSP Landscape, AI-Artwork Copyright ruling
Three things to know today 00:00 Understanding Inflation, Wages, and E-Commerce Trends: A Comprehensive Analysis Across the U.S., UK, and China 04:43 Decoding…
Business of Tech: Daily MSP News & IT Services AnalysisProtecting against Voice attacks with Vijay Balasubramaniyan of Pindrop
Vijay Balasubramaniyan is Co-Founder, CEO & CTO of Pindrop. He’s held various engineering and research roles with Google, Siemens, IBM Research and Intel…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug-18-2023: CISA's RMM Guidance, AI on Gartner's Hype Cycle, Rapid Fire Industry Data
Three things to know today 00:00 CISA’s Plan to Enhance RMM Security with Industry Collaboration 03:07 Generative AI Hits the Peak of Inflated Expectations…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug-17-2023: CRM Everywhere and Satisfaction Nowhere, 80% of Execs regret Return to Office Strategy
Two things to know today 00:00 CRM Everywhere but Satisfaction Nowhere: A Study on Adoption Across Industries 03:31 80% of Executives Regret Return-to-Office…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug-16-2023: US SMB Q2 Growth, AI hiring precedent by EEOC. and why women quit
Three things to know today 00:00 U.S. Small Business Market Grows in Q2 2023: Business Acquisitions Up 8%, Sale Prices Down 14% 03:40 The Precedent Setting…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug-15-2023: NIST releases draft framework update SaaS Net Retention Falls
Two things to know today 00:00 NIST Releases Draft Update to Cybersecurity Framework, Adding a 'Govern' Pillar 03:41 SaaS Companies Face Growth Challenges as…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug-14-2023: Consultants, MSPs and CSP opportunities, AI risks, CDW & Apple partner
Three things to know today 00:00 Consultants Lead in Profitable Opportunities: AI, Security, and Unified Workspace 03:55 Innovation or Risk? Generative AI…
Business of Tech: Daily MSP News & IT Services AnalysisFocusing on the productivity layer in the insurance market with Caden Braly
Caden Braly, the visionary CEO of AgentsTech, embarked on a transformative journey driven by a passion for technology and a desire to revolutionize the…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug-11-2023: SLI Report shows MSP revenues up, Tech + Whitehouse on AI, Workers vacation less
Three things to know today 00:00 Service Leadership Report Reveals 16.7% Annual Revenue Increase and $7.5mm Stock Value Uptick over Five Years 04:38 Tech…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug-10-2023: AI gets political, JLLGPT's Bespoke Agent, Cyberrisks from sound
Three things to know today 00:00 AI Becomes a Political Issue in the U.S., While France Invests Heavily in Open-Source AI to Compete Globally 03:18 JLL GPT: A…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug-9-2023: Zoom goes back to the office, DOJ & FTC on MSP Mergers, OpenAI launches GPTBot
Three things to know today 00:00 Zoom's Complex Relationship with Hybrid Work: What Their Office Policy Reveals 05:12 DOJ and FTC Propose New Merger…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug-8-2023: Remote workers less productive but see compensation value, battling Shadow IT, Microsoft NCE Deadlines
Three things to know today 00:00 The conflicting story of Remote Workers 18% Less Productive as Remote Work Equated to 8% Raise 04:15 UK's National Cyber…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug-7-2023: MSFT under more fire, generative AI adoption surges in SMB & Midmarket
Two things to know today 00:00 Microsoft Faces Congressional Investigation over Significant Azure Breach; Competitors Slam Negligent Practices 04:09…
Business of Tech: Daily MSP News & IT Services AnalysisThe Pirates of Private Equity, and what they mean to plunder for MSPs with Brendan Ballou
Brendan Ballou is a federal prosecutor and served as Special Counsel for Private Equity in the Justice Department's Antitrust Division. Previously, he worked…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug-4-2023: MSFT Breach Aftermath, Security Threat Within, Questioning Amazon's Return to Office
Three things to know today 00:00 Microsoft Grapples with Aftermath of Recent Cloud Service Breach 04:46 The Threat Within: Security Professionals Engage in…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug-3-2023: Healthcare AI Ups Breast Cancer Detection Rates, GSA considers Yearly Subs, Microsoft kills Managed Desktop
Three things to know today 00:00 AI in Healthcare: Sweeping Gains in Breast Cancer Detection Rates 05:11 Government Considers Yearly Subscriptions to Cut SaaS…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug-2-2023: Whole of Society Cyber Strategy, MSP + consulting + solutions, SaaS Alerts Fortify
Three things to know today 00:00 New Strategy Takes 'Whole of Society' Approach to Cybersecurity Education and Workforce Development 03:39 Managed Services…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug-1-2023: AI Perception Problem, ServiceNow, Egnyte, Amazon, Google & Dell AI, Women's Employment Tracked
Three things to know today 00:00 The AI Perception Problem: Rising Concerns About Data Privacy and Job Displacement 03:40 AI Takes the Stage: ServiceNow…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul-31-2023: Google Cloud Profitable, Economy Stronger, and new cyber threats & sales avenues
Two things to know today 00:00 Google Cloud Turns Profitable Amid a Resilient American Economy 03:19 From Ransomware to Cryptojacking: Changing Cyberthreat…
Business of Tech: Daily MSP News & IT Services AnalysisRecruiting Veterans and MSPs with Billy House, MSP Hire
Billy House started his career in the US Navy working in IT and radio communications. He spent 12 years honing his technical and leadership skills gaining…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul-28-2023: SEC ruling for four day disclosures of incidents, 20% EBITDA for MSPs, and the Flipper Zero
Three things to know today 00:00 SEC requires public companies to disclose cyber incidents within four days 03:38 MSPs Enjoy Over 20% EBITDA for Third Year…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jul-27-2023: Alexa AI, Edge AI, and more; IT Departments fail to meet Business Expectations
Two things to know today 00:00 Generative AI Makes Moves: Amazon's Alexa Overhaul and Edge Device Deployment 04:02 IT Departments Fail to Meet Business…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul-26-2023: Positive market for MSPs, the MSP Collective?, and Passwordless under threat
Three things to know today 00:00 Increased Consumer Confidence and Global Growth in IT Services: A Win for IT Services 04:20 The MSP Collective: New Nonprofit…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul-25-2023: SaaS buying trends: less, affordable; Security Outsourcing, Diversity in Security increases
Three things to know today 00:00 Efficiency is Key: SaaS Buyers Opt for Fewer Seats, Affordable Options, Says Vendr Report 02:24 Outsourcing Trend: 72% of SMBs…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul-24-2023: AI's new Voluntary Commitments, new National Cyber Director Nominee
Two things to know today 00:00 AI Concerns Prompt Voluntary Security and Trust Commitments from Tech Companies 05:21 White House Turns to CIA Veteran as…
Business of Tech: Daily MSP News & IT Services AnalysisLessons from a hiring expert of remote teams, with Adrian Esquival
Adrian Esquival is the Founder and CEO of TECKpert, a company that offers a contingent workforce built for any size digital transformation project. He started…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul-21-2023: Security @ Inspire: SMB growth, Virtual Makeup in Teams, disruption in office space
Three things to know today 00:00 Microsoft Inspire Highlights: Partner Growth, SMBs Demand, and Security Updates 02:59 Virtual Makeup with Microsoft Teams and…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jul-20-2023: M365 Doubles with AI, MS AI announcements, Ransomware's inside job
Two things to know today 00:00 Is AI Worth Doubling the Cost of Microsoft 365? A Question Amidst Microsoft's AI-Driven Releases 04:34 Inside Job: IT Employee…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul-19-2023: Microsoft's MSP move in M365, MIT Study says AI helps writers, Free CISA Tools
Three things to know today 00:00 New Microsoft 365 Add-On Promises 'No Tickets to Track', Aims to Shake Up MSP Market 02:41 MIT Study Says AI Technology Not a…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul-18-2023: What CEOS think, Managed Security Impact, Public Cloud v Data Center
Three things to know today 00:00 Economic Discussions Dip, AI Conversations Surge Among CEOs 01:57 Managed Security Services Reducing Cyber Incident Impact…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul-17-2023: Private 5G Use Cases, MacOS adoption up, ScalePad, Rev.io and JAMF acquisitions
Three things to know today 00:00 Exploring Unique 5G Use Cases: From Mines to Construction Sites 02:40 One in Five Now Using macOS, Shows Steady Adoption…
Business of Tech: Daily MSP News & IT Services AnalysisWhy providers should care about IP & Copyright, with Steven Weigler
Steven Weigler is the Founder and Managing Partner of EmergeCounsel, whose mission is to provide a worldwide clientele legal counsel on the protection of…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul-14-2023: AI's Legal Phase, MSP Demand Peaks and Cloud Slumps, IT workloads threaten retention
Three things to know today 00:00 AI's Legal Phase: OpenAI Faces FTC Investigation and Copyright Lawsuits 03:10 Managed Services Demand Peaks While Cloud…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jul-13-2023: SMB confidence reviewed, AI Leads to more On Prem?
Two things to know today 00:00 High Public Confidence in Small Businesses Despite Owners' Economic Pessimism 02:41 AI Boom Exposes Readiness Gap in Cloud…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul-12-2023: New EU-US Data Transfer Framework Explained, Link between cyber & business success
Two things to know today 00:00 Understanding the New EU-US Data Transfer Framework: A Guide for IT Companies 02:48 The Link Between Mature Cybersecurity…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul-11-2023: Cloud Priorities Change, AI Job creation, and Employee Productivity Monitoring
Three things to know today 00:00 Evolution in Cloud Priorities: From Revenue Generation to Cost Reduction 02:29 Generative AI Leading to More Hiring, Not Less…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul-10-2023: Labor Market Rebounds, SCOTUS impact on tech hiring
Two things to know today 00:00 Labor Market Rebounds: What IT Services Companies Need to Know 04:50 How the Overturning of Affirmative Action Impacts Tech…
Business of Tech: Daily MSP News & IT Services AnalysisIT Solution Provider Compensation Report reviewed with Peter Kujawa of Service Leadership
Service Leadership Inc., a ConnectWise solution, released the findings of its Service Leadership Index® 2023 IT Solution Provider Compensation Report I talk…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul-7-2023: AI Traffic Dip, Microsoft Tightens Code of Conduct, and Apple's Mixed Reality Patents
Three things to know today 00:00 AI Traffic Dip: A Seasonal Phenomenon or a Sign of Concern? 03:18 Microsoft Tightens Partner Code of Conduct: What Does it…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jul-6-2023: Frameworks for Ethical AI use, a shift in social media as Threads launches
Two things to know today 00:00 Frameworks for Ethical AI Use on the Rise: An Opportunity for Service Providers 05:27 Potential Shift in Social Media Landscape…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul-5-2023: Reasons for Economic Optimism, SaaS growth up 27%, Silicon Valley Drug Use
Three things to know today 00:00 Surge in Consumer Confidence Index Points to Economic Optimism 03:38 Organizations' Use of SaaS Apps Grows 27% YoY, Predicted…
Business of Tech: Daily MSP News & IT Services AnalysisBuilding high bandwidth remote teams and how AI helps with Andy Tryba
Andy Tryba is the Co-Founder & CEO of Ionic Partners, and also CEO of Gigster, a firm that accelerates the delivery of digital transformation applications…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jun-30-2023: End of non-competes? Windows 11 Heads to the Cloud and Immigrants in US AI industry
Three things to know today 00:00 End of Non-Competes? Trend Towards Limitations and Bans Grows Across U.S. States 02:04 Windows 11 Heading to the Cloud…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jun-29-2023: Microsoft Pricing v Counterfeit, IT Diversity Report Q2 2023, Leadership underestimates employee well being
Three things to know today 00:00 Can Microsoft's Pricing Model Change to Counterfeit Software's Popularity 02:59 Racial and Gender Divide in IT Leadership…