Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisThe Evolution of the MSP Industry: Haves vs. Have-Nots with Dan Wensley
In this bonus episode of The Business of Tech, Dave Sobel interviews Dan Wensley, the CEO of Scalepad. As a veteran in the MSP industry, Dan shares his…
Business of Tech: Daily MSP News & IT Services AnalysisDemocratizing Cybersecurity: A Conversation with Guards CEO Dor Eisner
In this episode of the Business of Tech, Dave Sobel interviews Dor Eisner, the CEO of Guardz, a new company in the cybersecurity space. Despite the saturated…
Business of Tech: Daily MSP News & IT Services AnalysisTue Nov-21-2023: The Vision of Managed Services with ConnectWise CTO, Raghu Bongula
In this episode of The Business of Tech, host Dave Sobel sits down with Raghu Bongula, the Chief Technology Officer of ConnectWise, to discuss the vision…
Business of Tech: Daily MSP News & IT Services AnalysisMon Nov-20:2023: ConnectWise transitions from RMM to UMM with Ameer Karim
In this episode of the Business of Tech, Ameer Karim of ConnectWise returns to discuss the evolution of their products from RMM to UMM. He reflects on the…
Business of Tech: Daily MSP News & IT Services AnalysisAutomating Your Busy Work: Achieving More and Saving Your Brain with Aytekin Tank
In this bonus episode of The Business of Tech, Dave Sobel explores the concept of automation and its potential impact on productivity. The episode features an…
Business of Tech: Daily MSP News & IT Services AnalysisFri Nov-17-2023: Remote Work, Private Equity Warning, U.S. Channel Growth, and Generative AI
In this episode of the Business of Tech, Dave Sobel discusses the latest corporate studies on remote work and revenue, revealing the link between the two. He…
Business of Tech: Daily MSP News & IT Services AnalysisThu Nov-16-2023: Microsoft Ignite 2023 + ConnectWise IT Nation Connect 2023
In this episode of the Business of Tech podcast, host Dave Sobel discusses two major topics. First, he delves into the Microsoft Ignite event and the numerous…
Business of Tech: Daily MSP News & IT Services AnalysisWed Nov-15-2023: Clear Goals and Pragmatic AI Use, DeepMind's GraphCast Achieves 90% Accuracy
In this episode, we discuss the importance of clear goals and practical use of AI in achieving faster decision velocity. We explore how companies that invest…
Business of Tech: Daily MSP News & IT Services AnalysisTue Nov-14-2023: Record-Breaking Holiday Season for US Biz, Privacy Rules vs. Cybersecurity, NABL Q3
On today's episode of the Business of Tech podcast, we discuss three key topics. First, we explore how U.S. businesses are gearing up for a record-breaking…
Business of Tech: Daily MSP News & IT Services AnalysisMon Nov-13-2023: Abe Garver on the Future of Tech M&A and MSP Growth
In this episode of "The Business of Tech," host Dave Sobel is joined by Abraham Garver, Managing Director at Focus Investment Banking, to discuss the current…
Business of Tech: Daily MSP News & IT Services AnalysisExploring Pros & Cons of AI and Machine Learning w/ Michael Campion, Chief Science Officer, Scoutr
In this bonus episode of The Business of Tech, host Dave Sobel interviews Michael Campion, the Chief Science Officer at Scoutr, about bias in AI models in HR…
Business of Tech: Daily MSP News & IT Services AnalysisThu Nov-9-2023: ConnectWise IT Nation News, Comet, Acronis & SaaS Alerts, AI Biz Model Disruption
In this episode, Dave Sobel brings us three important tech news updates. He starts off by discussing ConnectWise's IT Nation announcements, including the shift…
Business of Tech: Daily MSP News & IT Services AnalysisWed Nov-8-2023: OpenAI's GPT-4 Turbo and Grok, AI-Generated Deepfake Scandal
In this episode of the Business of Tech, we cover three important tech news stories. First, OpenAI has introduced GPT-4 Turbo and a customization platform…
Business of Tech: Daily MSP News & IT Services AnalysisTue Nov-7-2023: Remote Work Reigns Supreme, Rise in Zero-Day Exploits, Improving Focus and Productivity
In this episode of "The Business of Tech," Dave Sobel discusses the latest trends and news in the tech industry. He starts by highlighting the growing…
Business of Tech: Daily MSP News & IT Services AnalysisMon Nov-6-2023: IEEE Ranks 2024 Tech, Apple Earnings, Microsoft Limits AI use
In this episode, we dive into the latest tech news. We discuss how AI is dominating the tech landscape in 2024, while the cybersecurity talent gap continues to…
Business of Tech: Daily MSP News & IT Services AnalysisFri Nov-3-2023: AI Gold Rush: Companies Reaping Huge Returns and Salary Surges, OMB asks about AI
In this episode, we discuss the AI gold rush and its impact on businesses. According to a study by IDC, companies are reaping 3.5 times returns on their AI…
Business of Tech: Daily MSP News & IT Services AnalysisThu Nov-2-2023: Why Providers Must Take AI Lead, The AI Copyright Battle, Weight Loss Drugs
In this episode of the Business of Tech podcast, Dave Sobel discusses the importance of ethical AI stewardship and the need for providers to take the lead in…
Business of Tech: Daily MSP News & IT Services AnalysisWed Nov-1-2023: Global AI Reg, SEC investigates SolarWinds; Intuit, Microsoft, ConnectWise, Cyberfox
In this episode of "The Business of Tech," three important topics are discussed. First, the rapid escalation of global AI safety agreements is explored…
Business of Tech: Daily MSP News & IT Services AnalysisTue Oct-31-2023: Analyzing White House's AI Executive Order, AR+VR Moves, G7 moves on Ransomware
In today's episode of the Business of Tech podcast, Dave Sobel discusses three important topics. First, he analyzes the White House's new executive order on…
Business of Tech: Daily MSP News & IT Services AnalysisMon Oct-30-2023: Tech Earnings Roundup, Octo Tempest – new MSP threat, and Preview the AI exec order
In this episode, we discuss the latest tech earnings reports and their implications for the industry. Microsoft reported strong Q1 2024 results, with a 13%…
Business of Tech: Daily MSP News & IT Services AnalysisHow AI has transformed an investor and author's workflow with Alysia Silberg
In this bonus episode of The Business of Tech, host Dave Sobel welcomes Alicia Silberg, an investor and author, to discuss her latest book, "Unemployable: How…
Business of Tech: Daily MSP News & IT Services AnalysisThu Oct-26-2023: Supply Chain Breakdowns, When Robots Go Wrong, Phishing Threats and Fraud Detection
In today's episode of "The Business of Tech," we discuss the recent security breach at Okta, where 1Password became a victim of a customer service breach. We…
Business of Tech: Daily MSP News & IT Services AnalysisHyperscale Data Centers and Windows 12, Amazon & Microsoft 365, Stanford's Transparency Model
In this episode, we explore the future of IT, discussing the growth of hyperscale data centers and the impact of artificial intelligence workloads. We also…
Business of Tech: Daily MSP News & IT Services AnalysisTue Oct-24-2023: Cybersecurity Talent Gap and Funding, Okta's Breach Response, Amazon and Microsoft's Fight Against Tech Support Fraud
In this episode of "The Business of Tech," host Dave Sobel discusses four important topics. First, he highlights the talent gap in cybersecurity based on data…
Business of Tech: Daily MSP News & IT Services AnalysisMon Oct-23-2023: 2024 vs 2025: Debate on AI Adoption, New York City's AI Action Plan, AI In football
In this episode, we discuss the slow adoption of artificial intelligence (AI) and its impact on IT spending. While generative AI has not significantly affected…
Business of Tech: Daily MSP News & IT Services AnalysisExploring the Intersection of Technology and Ethics with Brian Beckcom
In this bonus episode of The Business of Tech, host Dave interviews Brian Beckcom, a computer scientist, philosopher, trial lawyer, and podcast host. Brian…
Business of Tech: Daily MSP News & IT Services AnalysisWed Oct-18-2023: MSPs in AI Success, Optimizing the Future of Work, and Europe's IT Demand Decline
In this episode, we discuss three key topics. First, we explore the decline in Europe's demand for IT and business services, with managed services down 2% and…
Business of Tech: Daily MSP News & IT Services AnalysisTue Oct-17-2023: AI Investments and Top-Level Buy-In: Improving Business Operations and Decision-Making
In today's episode of the Business of Tech podcast, we dive into several important topics. First, we discuss the growing disparity in CISO salaries, with the…
Business of Tech: Daily MSP News & IT Services AnalysisMon Oct-16-2023: SMBs Embrace Tech for Resilience, VBScript, NTLM changes, Google's AI protection
In this episode of the Business of Tech podcast, Dave Sobel discusses four key topics. First, he explores how SMBs are turning to technology for resilience…
Business of Tech: Daily MSP News & IT Services AnalysisTesting and Learning: Insights from Marketplace Practitioners with Bryan Clayton
In this bonus episode of The Business of Tech, host Dave chats with Brian Clayton, the founder of a consumer-level marketplace. They discuss the challenges and…
Business of Tech: Daily MSP News & IT Services AnalysisFri Oct-13-2023: Canalys and New Relic Reports, Apple's Dominance and Its Impact on IT Outsourcing, plus Friday Big Ideas
In this episode of the Business of Tech podcast, Dave Sobel discuss four important things to know in the tech industry. They cover the unveiling of new avenues…
Business of Tech: Daily MSP News & IT Services AnalysisThu Oct-12-2023: The Cost of AI Innovation and California's New Tech Laws, Microsoft's Copilot Security Profile and DattoCon Hits and Misses
In this episode of "The Business of Tech," Dave Sobel covers four key topics. First, he discusses the cost of AI innovation, specifically focusing on…
Business of Tech: Daily MSP News & IT Services AnalysisWed Oct-11-2023: AI Powered PCs, AI and Cloud Regulation, and New AI Product Investment Roundup
In this episode, we discuss three important topics in the world of technology. First, we explore the potential impact of AI-powered PCs on the stagnant…
Business of Tech: Daily MSP News & IT Services AnalysisTue Oct-10-2023: Tech Hiring Amid Legislative Changes, Unmanaged Devices Security Risk, Gen AI Cyber
In this episode of "The Business of Tech," Dave Sobel discusses the current landscape of tech hiring amid legislative changes. He emphasizes the importance of…
Business of Tech: Daily MSP News & IT Services AnalysisHow AI is different and how to link value in digital transformation with Kamales Lardi
Kamales is a bold and strategic thinker in digital and business transformation. She combines over 22 years of deep cross-industry experience with the latest…
Business of Tech: Daily MSP News & IT Services AnalysisThe Role of System Integrators in the AI Industry with Artem Koren
In this bonus episode of The Business of Tech, Dave interviews Artem Koren and explores the role of system integrators in the world of AI products. They…
Business of Tech: Daily MSP News & IT Services AnalysisFri Oct-6-2023: AI at DattoCon, AI Email: Improvements & Disruptions, Creating Positive Workspaces
In this episode of the Business of Tech, we discuss the latest announcements at DattoCon, where Kaseya introduced AI-based automation functionality called…
Business of Tech: Daily MSP News & IT Services AnalysisThu Oct-5-2023: Top 10 Cloud Trends of 2023, TD Synnex Gets Meta Quest 3, Responsible AI Guidelines, IT Compensation
In this episode of "Business of Tech," Dave Sobel discusses the top 10 cloud trends of 2023 as revealed by Forrester research. These trends include AI…
Business of Tech: Daily MSP News & IT Services AnalysisGartner Predicts 14.3% Boost in Security Spending by 2024, Updates in Email, MFA, and SBOM, Investors Continue to Pour Money into Security
In this episode of the Business of Tech, we delve into the world of cybersecurity. Firstly, we discuss Gartner's prediction of a 14.3% boost in security…
Business of Tech: Daily MSP News & IT Services AnalysisTue Oct-3-2023: Investing in AI Tools: Gartner's Warning, Cloudflare's AI at the Edge, NSA's AI
In this episode, we discuss the latest developments in the world of AI. Gartner warns organizations to invest in AI tools now to fully benefit from the…
Business of Tech: Daily MSP News & IT Services AnalysisMon Oct-2-2023: Consumer Caution and Business Boom, New Disti Financing, Meta's Game Changing AR Bet
On today's episode, we explore the dual reality facing managed services in 2023, as consumer caution meets a booming business landscape. We also discuss the…
Business of Tech: Daily MSP News & IT Services AnalysisThe Key to Success: Engagement, Algorithms, and Helping Others with Beate Chelette
In this bonus episode of The Business of Tech, host Beate Chelette joins Dave to discuss the importance of messaging and storytelling in an AI world. They…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep-29-2023: Tech Salary Declines and the Impact on Providers, Q3 2023 Diversity Report: Big Ideas and Insights
In this episode of the Business of Tech podcast, Dave Sobel discusses the pressures faced by IT professionals today. With the expansion of corporate networks…
Business of Tech: Daily MSP News & IT Services AnalysisThu Sep-28-2023: Making Tech Choices, Net Neutrality, and Workplace Harassment
In this episode of the Business of Tech, host Dave Sobel discusses three important topics. First, he explores the importance of making the right tech choices…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep-27-2023: Amazon's Bet on Anthropic, SMB Perspective on AI: Bullish, But Public Trust Waning
In this episode, we discuss Amazon's massive investment in Anthropic, an open AI rival. With a $4 billion investment, Amazon is positioning itself as a key…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sep-26-2023: ICT & Cloud in 2023, EO on AI to come?, ChatGPT rebounds, Cloud Attack Surfaces
In this episode, Dave Sobel discusses four important topics. First, he explores the balance between growth and efficiency in the IT and cloud industry. Then…
Business of Tech: Daily MSP News & IT Services AnalysisMon Sep-25-2023: Profile of MGM hackers, XR Projector, Win 11 Passkeys, Workplace Diversity Silence
In this episode of "The Business of Tech," Dave Sobel discusses four key topics. First, he delves into the rise of a new generation of cybercriminals known as…
Business of Tech: Daily MSP News & IT Services AnalysisExploring the Service Leadership Profitability Report with Peter Kujawa
In this bonus episode of the Business of Tech, Peter Kujawa from Service Leadership joins to discuss the Service Leadership Profitability Report. The report…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep-22-2023: AI on the Desktop in Win 11, Healthcare Transformation, and Ethics + Governance
In this episode of The Business of Tech, host Dave Sobel discusses the impact of AI on businesses. He highlights Microsoft's new co-pilot feature in Windows…
Business of Tech: Daily MSP News & IT Services AnalysisThu Sep-21-2023: Bullseye on MSPs, Double Edges of Cloud Computing, HoloLens, Alexa, Azure and more
In this episode of "The Business of Tech," host Dave Sobel discusses the growing threat to MSPs and IT service organizations as ransomware gangs target small…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep-20-2023: SMB Optimism, Employee Pessimism; Privacy Laws in CA, DE, and UK, and AI effects
Three things to know today 00:00 Small Business Optimism on the Rise; Employee Happiness Declines 03:16 From Coast to Coast and Across the Pond: Privacy Laws…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sep-19-2023: AI Adoption in SMBs, Pax8 Embraces Private Offer Vendors, Oracle & Microsoft teamup
Two things to know today 00:00 AI Adoption in SMBs: Opportunities, Hesitations, and the Need for Consulting 05:12 Pax8 Embraces Private Offer Vendors; Oracle…
Business of Tech: Daily MSP News & IT Services AnalysisMon Sep-18-2023: Unraveling the MGM hack, SMBs & inflation, IT Pro Burnout, Acronis, Connectwise, Nine Minds news
Three things to know today 00:00 From Slot Rigging to Data Theft: Unraveling the MGM Hack 03:36 Small Businesses Grapple with Inflation, While IT Pros Battle…
Business of Tech: Daily MSP News & IT Services AnalysisPublic Private Partnerships for Technology companies with Debra Lam
Debra Lam is the Founding Director of the Partnership for Inclusive Innovation, a public-private partnership initiative that aims to foster access, growth…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep-15-2023: How ALPHV hit MGM grand, Generative AI skepticism, Hidden Leadership Costs
Three things to know today 00:00 From LinkedIn to Lockdown: How ALPHV Targeted MGM Grand 03:39 Generative AI and Workplaces: The Promises, the Reality, and the…
Business of Tech: Daily MSP News & IT Services AnalysisThu Sep-14-2023: SMB Value & Security with MSPs, Marketing Disconnect study, Real Estate impact
Three things to know today 00:00 Beyond Servers & Storage: SMBs Search for Value, Security & Cutting-Edge Partnerships. 04:03 iHeartMedia Study: What Marketers…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep-13-2023: MSP Optimism v Cloud Costs, AI & Privacy Regs, Apple iPhone Dominance
Three things to know today 00:00 MSP Optimism Meets Cloud Cost Concerns: A Tale of Growth and Strategy Shifts 03:38 AI and Privacy: The US Regulatory Web…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sep-12-2023: Simplifying Cybersecurity, Cyber layoffs & stressors, Microsoft's AI Insurance
Three things to know today 00:00 Simple Steps, Significant Impact: Reframing Cybersecurity for the SMB Market 03:30 In the Midst of Demand: Cybersecurity…
Business of Tech: Daily MSP News & IT Services AnalysisMon Sep-11-2023: AI Money Raises & CEOs benched, AI Use Cases, CISA's greenlit capabilities
Three things to know today 00:00 The Rise of AI: Trillions on the Horizon and CEOs on the Bench 05:53 AI in Action: Unprecedented Innovations in Taxation…
Business of Tech: Daily MSP News & IT Services AnalysisWhat a bootstrapped entrepreneur thinks of AI with James Benham
James Benham is the Co-Founder and CEO of JBKnowledge, a multinational technology and consulting company that develops industry-leading software for the…