Mon Apr-3-2023: ConnectWise, Kaseya & Backbox insights, HaloPSA's AI customer service pitfall

Business of Tech: Daily MSP News & IT Services Analysis · Apr 3, 2023 · 7m

Two things to know today

ConnectWise, Kaseya, and Backbox reports highlight the importance of cybersecurity and automation for MSPs in 2023

AND

The potential pitfalls of AI-powered customer service highlighted by new integration

Advertiser: https://oit.co/mspradio/

Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/

Support the show on Patreon: https://patreon.com/mspradio/

Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com

Follow us on:

Facebook…