Shows / Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All
Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All
Some of the sharpest business operators in America run home services companies. They've scaled from one truck to hundreds. Navigated rollups, recessions, and three generations of technology shifts. Built and rebuilt teams of thousands. Trade Secrets: From the Ground Up is the podcast where Avoca co-founder Tyson Chen sits down with these operators and asks how they actually did it. The early bets that paid off. The decisions that didn't age well. The systems they wish they'd built sooner. New…
Episodes
- Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All
Hire Hungry, Teach Smart | Milestone Electric
Milestone Electric started as a small electric company in the Dallas Fort Worth metroplex more than 20 years ago. Today, it is household name and one of the…
- Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All
$350M in 3 Years | Guild Garage Group
Jordan Dubin left his job in private equity to bet on garage doors. In just three years, Jordan built Guild Garage Group into a $350M business, then launched…
- Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All
How to Automate a Cleaning Business | Catalina Cleaning
Roy Banwell started Catalina Cleaning with his wife for about $1,000. Today it runs 95% on its own, with automations that he has put into place. In this…
- Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All
How to Grow a Company 150x | Call Dad
A rude technician once showed up at Matt Pozda's house, told him to replace his entire AC system, and refused to explain why. That single bad service call is…
- Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All
The Man Behind Both Brands | Town & Country Services
Luke Weiden, President of Town & Country Services, has staked out McDonald's parking lots and gas stations, all in the name of his number one rule: always be…
- Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All
From Two-Way Radios to AI Agents | Golden Rule
Tyson Chen sits down with Mark Paup, President of Golden Rule Plumbing, Heating, Cooling & Electrical to trace one of the most compelling origin stories in the…
- Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All
The First Unregulated 'Utility' | Granite Comfort
What if you could take HVAC off your customers' minds forever? Alex Black, Chairman and CEO of Granite Comfort, did exactly that, by replacing one-time…
- Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All
70 Years and Still Rebuilding | Genz-Ryan
Jon Ryan of Genz-Ryan, took over his family's HVAC, plumbing, and electrical business fresh out of college. He would spend the next two decades rebuilding it…
- Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All
The HVAC Math No One Tells You | Rescue Air TX
Very few companies ever cross $10M in revenue. In this episode, Rescue Air founders, Michael Hirsh and Josh Campbell, sit down with Tyson Chen to break down…
- Trade Secrets: From the Ground Up | Stories of Operators Who've Seen it All
Best Decisions Over Beer
First episode launches Thursday, May 7. Avoca AI's Tyson Chen sits down with Rescue Air TX's Josh Campbell and Michael Hirsh on the discipline that separates…