Shows / CX Meets - Retail · Hospitality · Leisure
CX Meets - Retail · Hospitality · Leisure
Step inside the world of Exponential-e and discover how we’re helping hospitality, leisure, and retail businesses transform through technology. Each episode brings real conversations with industry leaders, exploring the trends driving digital transformation—from AI and personalisation to customer experience, smart infrastructure, and the future of physical and digital spaces. Expect practical insights, honest discussions, and real-world examples from across retail stores, hospitality venues…
Episodes
CX Meets - Retail · Hospitality · LeisureCATO Networks: Are We Giving AI Too Much Control? - Ep 07 (Part 2)
AI adoption is accelerating — but do businesses actually know which AI tools their employees are using?In Part 2 of CX Meets, Roberto continues the…
CX Meets - Retail · Hospitality · LeisureCATO Networks: The Hidden Risks of AI Adoption - Ep 07 (Part 1)
AI is changing how businesses operate — but are organisations moving too fast without understanding the risks?In this episode of CX Meets, Roberto is joined by…
CX Meets - Retail · Hospitality · LeisureEricsson Reveals The Future Of Retail Connectivity - EP 06
Ericsson Cradle Point is redefining connectivity for the modern enterprise. Join CX Meets as Andy Sawyer explores how 5G technology is helping retailers…
CX Meets - Retail · Hospitality · Leisureitsu’s Journey Into Cyber Security - EP 05
In this episode, Roberto sits down with Pietro Alongi , Security and Cloud Leader at itsu, to explore his incredible journey from working in the kitchen to…
CX Meets - Retail · Hospitality · LeisureThe Radley Story: Retail Under Pressure - EP 04
Retail is evolving rapidly. In this episode, Guy Meisel, Operations Director at Radley, shares his insights on AI, supply chains, inventory management, retail…
CX Meets - Retail · Hospitality · LeisureMicrosoft Licensing Mistakes That Are Costing Businesses Thousands - EP 03
In this episode, Roberto sits down with Richard Williamson, Head of Commercial SaaS at Exponential-e, to discuss the rapidly evolving Microsoft ecosystem, the…
CX Meets - Retail · Hospitality · LeisureWhy Friction Is Becoming Retail’s Biggest Advantage - Ep 02
Episode 2 of CX Meets by Exponential-e explores the evolving relationship between retail, hospitality, and leisure, and how these sectors are increasingly…
CX Meets - Retail · Hospitality · LeisureRetail Is Changing Fast… Most Companies Aren’t Ready - Ep 01
In this episode, Roberto Castro, Sales Manager at Exponential-e, sits down with David Watson, Senior Account Manager, to reflect on key insights from Retail…