Latest / CX Meets - Retail · Hospitality · Leisure
CATO Networks: Are We Giving AI Too Much Control? - Ep 07 (Part 2)
AI adoption is accelerating — but do businesses actually know which AI tools their employees are using?In Part 2 of CX Meets, Roberto continues the conversation with Robin Johns from Cato Networks, exploring Shadow AI, AI governance, employee behaviour, AI security, sovereign AI and the growing need for visibility across the enterprise.From employees bypassing corporate policy to AI becoming an emotional dependency, Robin explains why securing AI is about much more than simply blocking ChatGPT.▬ Learn More ▬…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.