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How Loan Officers Are Losing Deals To A $20/Month Chatbot
A borrower you've closed loans for before just photographed your Loan Estimate and dropped it into ChatGPT.
The AI told them you're overcharging.
You're not. But they believed it anyway — and the deal went somewhere else.
This is not a hypothetical. It happened to one of Trevor York's clients last week. And according to a stat dropped in this conversation, 77% of consumers now trust AI as much as a human expert. That number was lower a year ago. It will be higher next year.
So here's the real question: when your client runs your deal through a chatbot tonight — and some of them will — is the…
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