Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Don’t Just Post Content: How to Actually Find Customers
Transcript
- 0:00Hello, and welcome to the podcast Today, what we're going
- 0:04to do is we're going to be doing a case study, OK?
- 0:09We're going to be using a case study.
- 0:11I received a message recently from someone on LinkedIn and I
- 0:16think this would be a very good example to show here how our
- 0:19brothers and sisters who play actively on LinkedIn can get
- 0:23better with their outreach. OK, because I've done several
- 0:28WhatsApp episodes before where the case study we we we use is
- 0:32something from WhatsApp. But today I'm going to discuss
- 0:36something uniquely from the LinkedIn perspective.
- 0:40However, as usual, just bear in mind whenever we make these
- 0:44episodes and we say something about WhatsApp, you will find
- 0:47that some of those ideas can be applied to LinkedIn or whatever
- 0:50it is that we discussed in LinkedIn.
- 0:52You will find that in broad general principles should be
- 0:54able to apply to Instagram as well.
- 0:57So even if you don't have a LinkedIn account, there's still
- 1:01going to be useful stuff that you can learn from today's
- 1:04episode on how to do your outreach better.
- 1:09So for those of you who are discovering the show for the
- 1:12very first time, outreach just means any kinds of activities or
- 1:16strategies that we come up with for running after or for
- 1:19reaching out to our potential customers, our potential
- 1:22clients. Because in the last, you know,
- 1:252-3 decades, lots of us who have gotten into business have gotten
- 1:29used to this idea that we should just sit down on the Internet,
- 1:32put out helpful content, and then people will start running
- 1:35after us. So those are much more inbound
- 1:39forms of marketing. So content marketing, inbound
- 1:44forms of growing your business. So, but that's not the only way
- 1:50to grow your business. There are more outbound ways of
- 1:54growing your business. Outbound just means any kind of
- 1:56business philosophy or marketing philosophy where you're going
- 1:59after people and chasing people. And so outreach is outreach is
- 2:05part of that family, if I can put it that way.
- 2:08Outreach is part part of that way of doing business.
- 2:11Washa. If you're doing anything where
- 2:12you take responsibility for running after your customers,
- 2:15you're doing outreach. So if you're going out to go and
- 2:17drop Flyers, yeah, that's outreach.
- 2:21If you're sending messages to people in their inbox to try and
- 2:24see if they'll buy from you, that's outreach.
- 2:27If you're going out to try and track people down in their homes
- 2:30or in their offices or in their business sites or whatever, that
- 2:33is outreach. And I would strongly recommend
- 2:36that we should all be doing one form of outreach or another
- 2:40because you will find that whenever you engage in business
- 2:43outreach, you're not only growing your business, but
- 2:46you're developing yourself as a person because outreach demands
- 2:50that you learn some really, really interesting skills.
- 2:53So for those of us who like meeting people in person, you
- 2:56know, going to people's offices, making phone calls, you'll find
- 2:59that doing business outreach that way forces you to become
- 3:04confident. It forces you to become
- 3:07articulate. It forces you to work on your
- 3:09people skills, you know, things like that.
- 3:12So even if not from a business perspective, I recommend that we
- 3:15all should be doing outreach. Don't just sit down behind your
- 3:20keyboard and assume that because you're putting up helpful
- 3:22content that you're going to be able to grow your business.
- 3:26OK. And then, OK, apologies.
- 3:29I'm making today's recording at home, so there's going to be
- 3:31some noise in the background. Oh, by the way, for those of you
- 3:34listening for the first time, my name is Tavishima Ayede.
- 3:37I'm a former lawyer turned business consultant.
- 3:40And what I do here on this podcast almost every day is I
- 3:42come here with some business goodness.
- 3:44We try and show, we try and play with ideas about how we can make
- 3:48our businesses better and how we can grow our revenue.
- 3:51So that's the focus of the podcast.
- 3:53Now, if you'd love to connect with me because you have
- 3:56particular business problems you'd like me to have a look at,
- 3:58you want me to answer one or two questions for you, then you can
- 4:02call me, send me a text message or a WhatsApp message on
- 4:0608064662140. I love meeting listeners of the
- 4:13show, so reach out. Don't worry, don't be shy.
- 4:15If you've been listening for three years, reach out.
- 4:17If you've been listening for three months, reach out.
- 4:20If you've been listening for three days, reach out.
- 4:22If you've been listening for three minutes, please don't
- 4:25reach out. Finish the podcast episode.
- 4:27Be sure that you think you and I are going to vibe very well
- 4:30first before you call because there's some people who you
- 4:34know, listen to half an episode and then you call and then
- 4:38anyway, let me just leave it like that.
- 4:39So if you've only been listening for three minutes, I beg finish
- 4:42the episode, then you can reach out.
- 4:45OK, so now before we go into examining this particular piece
- 4:51of outreach that I received on LinkedIn, a few definitions.
- 4:57Some of you are going to say definition on how why are you
- 4:59defining LinkedIn? If you're one of those people
- 5:04and you think that everybody knows LinkedIn, my guy or my
- 5:10babe, I have some shocking news for you.
- 5:13Lots of Nigerians do not even know about LinkedIn, not even
- 5:18talk of being on LinkedIn. So for those of you who are
- 5:21regular listeners, you will know about the speaking event I had.
- 5:25I can't remember. No, I think that was two years
- 5:27ago, I thought last year or two years ago, I can't remember when
- 5:30I was speaking for the NBC, that's the Nigerian Bottling
- 5:33Corporation that the people who produce Fantas Pride, you know,
- 5:37and all of that 5-Alive, you know, all those, all that good
- 5:40stuff, all that good sugary stuff.
- 5:43So if you have a sweet tooth like me, then you're definitely
- 5:46a customer of NBC. You've been chugging their
- 5:48products every day. By the way, you should not be
- 5:51drinking Coke every single day. You know, a Coke once in a while
- 5:54is all right. If you're drinking every day,
- 5:56you are wrong. If you don't believe me, go ask
- 5:58your doctor. So then the session was on how
- 6:04to use artificial intelligence to grow your businesses and then
- 6:08how to use artificial intelligence to boost your
- 6:10career. So, so we got to the point where
- 6:17we're talking the people about LinkedIn.
- 6:19And then one young man came kept on asking me that this linked
- 6:22linked that you're talking about linked linked.
- 6:26So that's why I decided to engage the guy.
- 6:28And apparently I hadn't heard of LinkedIn before, which is why
- 6:32even though I was saying LinkedIn, because, you know, The
- 6:36thing is up on the slide now, you know the guy, they say
- 6:38linked. So I see a show of hands now who
- 6:41here knows about LinkedIn? I was shocked.
- 6:46I was shocked. I would say close to, I don't
- 6:50know, 6075% of the hall had not heard of LinkedIn before.
- 6:57Not to talk of even, you know, having an account on LinkedIn,
- 7:00say like you have the account, you just don't sign in about
- 7:046075% don't even have. I never even heard of it.
- 7:10And then since I've been doing the podcast, you know, it's the
- 7:13same thing. You know, some people we talk
- 7:15blah, blah, blah and say, oh, what's your LinkedIn handle?
- 7:17Let me send you a connection request.
- 7:19So I'm not on LinkedIn. I say for real.
- 7:21I say, no, I'm not on LinkedIn. OK, Like you're there, but you
- 7:24never use it. No, I never opened the account.
- 7:27So, OK, but you're a career person, you're in business.
- 7:30He said yeah, no, I just never opened the account.
- 7:32So there are lots of people like that.
- 7:34So you do not have to be on LinkedIn, I repeat, to grow your
- 7:40career or to grow your business in Nigeria in 2026, as at the
- 7:45time of this recording, you do not have to be on LinkedIn.
- 7:49It'll be by it's not by force, by force at all.
- 7:52In fact, I'm growing my business.
- 7:56I shut down my Facebook account a long time ago.
- 8:00I shut down my Instagram account a long time ago for So for those
- 8:03of you who are regular listeners and who have been trying to find
- 8:05me because once in a while somebody reaches out to me, they
- 8:08say, oh boy, how far now I define you since like your
- 8:11podcast is dope and you know, thanks for this and blah, blah,
- 8:15blah, like, you know, on, you know, on Instagram what's going
- 8:18on, you know, on TikTok. So no, I'm not on Instagram.
- 8:21No, no, on TikTok, I shut down everything.
- 8:23So when it comes to social media, no, be by force by force.
- 8:27But I want you guys to understand that there's a
- 8:29categorical difference between, you know, chilling on Facebook,
- 8:32chilling on TikTok, chilling on Instagram and all these other
- 8:35platforms. Because LinkedIn is primarily
- 8:38for people who are interested in business development or career
- 8:43development primarily. Of course, you know, from there
- 8:46it spills over into personal development as well.
- 8:48So if you're looking for people who are personal development
- 8:50nuts, you know, you're into this whole thing of making yourself
- 8:52better, you know, people, people keep talking about improving
- 8:55yourself 1% every day and all that.
- 8:57So if you're one of those improve yourself 1% everyday
- 9:00kind of people, you're one of those upwardly social, what's
- 9:04that expression again? Socially upwardly mobile lobby.
- 9:08Like you want to grow in society, improve your ranks,
- 9:11growing your business, growing your career.
- 9:14Yeah, those are the kind of things that suit you every day.
- 9:16Then I recommend that you should be on LinkedIn because it's a
- 9:19social media platform where the primary audience is career
- 9:22development or business development.
- 9:25So you will not be, what's the word, you will not be
- 9:32disappointed if you're on the platform.
- 9:34See, OK, let's make this impractical.
- 9:36Let me open my LinkedIn now. So let me so that you guys
- 9:39appreciate what is I'm talking about.
- 9:41For those of you who are not on LinkedIn, of course, it also
- 9:43depends on who you follow, but let me just open my LinkedIn and
- 9:46then I'll now show you guys the kind of things you see on
- 9:48LinkedIn. All right, so cool.
- 9:50Now, the very first post that came up on my LinkedIn as I
- 9:53opened it, startup and funding opportunities, that's the very
- 9:57first post. So there's somebody here who is
- 10:00the founder and who is into talent acquisition and the guy
- 10:03put up a post on startup and funding opportunities.
- 10:07In other words, if you're a startup founder in Nigeria and
- 10:11you want to look for investors, you're trying to look for
- 10:13funding for your business. The very first post, that's what
- 10:16came up. No problem.
- 10:17May I just scroll so you guys understand what I'm saying?
- 10:20For those of you who are not convinced, then the next post
- 10:24was on LinkedIn marketing. So you know how you can grow
- 10:28your business on LinkedIn. Then let me continue.
- 10:31Then another post from someone who writes about African tech.
- 10:37She's talking about corporate blunders and she's talking about
- 10:40how PayPal is trying to re enter into Nigeria.
- 10:43So PayPal is a payment platform and you know, I'm not really on
- 10:47on into online payments. So I don't know how PayPal went
- 10:50away in Niger. It'd be like say they goof
- 10:52somehow and then they left. But then now that other people
- 10:56are here, like Pay Stack and all these other companies, they're
- 10:59trying to come back. Again, seeing that there's
- 11:01money, they're trying to come back.
- 11:03So somebody's writing about all that kind of stuff.
- 11:07Then there's a post, another post after that where people are
- 11:10talking about how migrants in the UK send home $24.5 billion
- 11:18to their home country. Then another post about job
- 11:24opportunities online, and then another post about finance.
- 11:29And then another post about, let me see, I had term sheets.
- 11:36Now. A term sheet is when you're
- 11:38trying to raise money from an investor and you guys have
- 11:42spoken about, you guys have spoken about how much money you
- 11:47need and this and this and that and that.
- 11:49The time sheet just basically is where you and the person who's
- 11:53giving you money, where you guys start trying to hash out exactly
- 11:56what the obligations are going to be.
- 11:57How much money am I giving you? How much or how much percentage
- 12:03for your company am I getting? You know, things like that.
- 12:05So I've closed my LinkedIn, but from this brief, from this small
- 12:10scrolling that I've scrolled right.
- 12:12If you're interested in business, if you're interested
- 12:15in career, you're interested in self-employment, you're
- 12:18interested in whatever. I'm telling you that LinkedIn is
- 12:20a different platform. Those topics that I called now,
- 12:25there's no way you open your Instagram and these are the kind
- 12:28of posts that you're seeing in your Instagram.
- 12:30No way. I'm willing to bet my left.
- 12:34There is no way that that is what you're seeing on your, on
- 12:37your, your social media. The same thing if you're on
- 12:39TikTok. So that's why I think it's a
- 12:41good idea for folks to be on LinkedIn.
- 12:44By the way, they're not paying me.
- 12:45So don't worry. No be like, it's not like they
- 12:48give me Commission or anything. So nothing like that.
- 12:51Anyway, it's been 10 minutes. So let me go straight into the
- 12:53outreach. So somebody sent a message and
- 12:55the message reads like this. The message says Dear Tavishima,
- 13:00XYZ Companies helps HR leaders offer solar and inverter
- 13:05solutions to staff via salary deduction or corporate schemes.
- 13:11As the sole distributor for Luminous and Genus, we handle
- 13:15everything from installation to long term maintenance.
- 13:19We would love to be an approved partner for your staff.
- 13:22Are you open for a quick chat about how this could work for
- 13:25your employees? Best regards.
- 13:28And then of course the person's name Marketing Operations
- 13:30Manager. So I repeat, in case I read it
- 13:35too fast, basically what the message is saying is these guys
- 13:38send me a message, guys say Tarish Shima, how you doing?
- 13:41And the person told me that what they do is they offer solar and
- 13:48inverter solutions to staff of people that have companies and
- 13:53that they do it through salary deduction or they do it through
- 13:57cooperative schemes. And of course, that's a very
- 13:59good idea. This actually makes sense.
- 14:01You know, this whole high purchase, you know the equipment
- 14:04is worth. Maybe the equipment is worth,
- 14:06you know, 10 mil and then the person buys it.
- 14:11But then through you, the employer, and then you'll be
- 14:15deducting, I don't know, maybe 5-5.
- 14:17OK, NO5500K per month. That's harsh.
- 14:20OK, let's say 3300K every single month from the person's salary
- 14:24until they finish paying the 12 million for the something.
- 14:26You know, that's just an example.
- 14:29So this particular company that reached out to me, what they do
- 14:33is they handle the installation of these solar systems and
- 14:36inverter systems. They also handle the maintenance
- 14:39of these systems. And so they were telling me,
- 14:41Tavishima, that they would like to be an approved partner for my
- 14:45staff. And I wanted to know if they
- 14:47could have a quick chat with me about how this thing will work
- 14:50with their employees. So if you're listening now,
- 14:54you're thinking, you know, bad. Like the idea is not bad at all.
- 14:57It's not bad at all at all, at all to reach out to an employer
- 15:00to say this is what we sell. If we could be a good partner
- 15:04for your employees, you know, they can sign up and you could
- 15:09deduct from the account small, small, small, small, small, you
- 15:12know, until they pay up so you can say it's a good welfare
- 15:15something. So actually it's a very good
- 15:17idea. It's a very, very good idea.
- 15:19And for people that come up with these kinds of ideas and for
- 15:21people who can't, who do this kind of business outreach, we
- 15:24suppose clap for them is good because they're not just sitting
- 15:27at home and hoping for business growth.
- 15:29They're going out and they're trying to grow the business.
- 15:31So we suppose cloud for them. So well done for the guy that
- 15:34sent the message, well done, actually was a babe.
- 15:37So for the babe, we send the message, you know, well done,
- 15:39Nice, nice, nice. But of course, I have some
- 15:43comments and those of you who listen regularly will know where
- 15:49it is now coming from. Now, First off, the person's
- 15:51targeting was wrong, very, very wrong, because I do not run an
- 15:56organization with employees. My LinkedIn profile does not say
- 16:00that I run an organization with employees.
- 16:06You can click through people's profiles and see, you know,
- 16:10where they work. And if you click on the
- 16:15organization, if there's an organization page, you can see
- 16:17how many employees are there and stuff like that.
- 16:19So if you go through my profile, you'll see that I do not have
- 16:22employees. I do not run an organization
- 16:24with employees, so their targeting was wrong, very wrong.
- 16:30Now, this is the reason why I said today's episode is going to
- 16:33be about LinkedIn in particular, because LinkedIn has this
- 16:40advanced search feature on platforms.
- 16:43You can search, yes, but LinkedIn has search options that
- 16:46are kind of advanced. You can go to LinkedIn and you
- 16:49can search for companies of a certain size.
- 16:53If you want to go to LinkedIn and search for companies based
- 16:57in Abuja that have 100 employees or more, you can go and search
- 17:01for it like that. You can't search on WhatsApp
- 17:06that way. You can't search on Instagram
- 17:08that way that show me companies here that have 100 employees or
- 17:12more. You can't search on TikTok that
- 17:14way. You can't go to TikTok and say
- 17:17TikTok should show you companies that have 100 employees or more.
- 17:22You can't. Sorry.
- 17:24One moment there's something I have to attend to and I'll be
- 17:27right back. OK, sorry about that.
- 17:30Like I said, I'm making today's recording at home and something
- 17:32needed my attention briefly. So with LinkedIn, you can do
- 17:36advanced search. You can search for companies
- 17:39with 100 employees or more. You can even say that you want
- 17:45to search for Nigerian companies that have a welfare department
- 17:50or have a human resources department or something like
- 17:53that. But what I'm trying to say is
- 17:55this, for a company like this one, with this kind of campaign
- 18:00that they're putting out, they actually could have spent some
- 18:04time. The problem is people don't like
- 18:05to invest time. You just want to send one
- 18:08message and broadcast it across, you know, 5000 people in one
- 18:14day. And then you go and tell your,
- 18:17your auger, assuming you're the marketing manager, you go and
- 18:20tell them you put it in your report that all this week we
- 18:23sent out 5000 messages. It's not just about, you've sent
- 18:28out 5000 messages. It's not about the number of
- 18:33messages. We want to send out plenty of
- 18:36messages, but with a high likelihood that the messages are
- 18:40going to reach people who will be interested in what it is that
- 18:43we have. Then when we get the target
- 18:46incorrect, to be sure that we are reaching people who might be
- 18:49interested in what it is that we have.
- 18:50We want to craft these messages in such a way that we increase
- 18:53the likelihood that somebody would read these things and that
- 18:56the person will act upon them. That is where we get our money
- 19:00from. So if you send 5000 messages,
- 19:04but then 4000 of them get to the wrong people, my friend, you are
- 19:07wrong because 4000 of those messages have gotten to the
- 19:11wrong people. People who don't need them,
- 19:13people who don't have an interest, you're wrong.
- 19:16Now for the remaining 1000 that hits the mark, the right people
- 19:20if because of how you crafted it or whatever, the chances that
- 19:24people, let's say only 500 people open it, This problem out
- 19:29of that 500 who open it, let's say your copy is not correct.
- 19:33Let's say a copy. It's the text that you use in
- 19:36your messages or in your advertising copy.
- 19:38So sorry in your, in your advertisement or whatever it is.
- 19:44So if the copy is wrong, the text is wrong, and now those 500
- 19:48people that read it, maybe only 100 take action, then my friend,
- 19:53you are wrong. You have done a campaign, you
- 19:56have spent money to send 5000 message messages and you only
- 20:00got 100 people to take action You're wrong.
- 20:03You're wrong. So if your moves are on LinkedIn
- 20:08and that's why I say today I'm focusing on LinkedIn.
- 20:12Because LinkedIn has advanced search capabilities, even on the
- 20:15free account, See if I want to find companies in Lagos that
- 20:22have 100 employees and that are involved in, what can I say now
- 20:31that are involved in, gosh, I don't know, agriculture, I can
- 20:37find it even without a paid account.
- 20:42I can just go to LinkedIn search and start typing in there and
- 20:46you get filters, use the filters and we can narrow things down
- 20:50and I'll be able to find companies in Lagos that have 100
- 20:53employees or more that I evolved in agriculture.
- 20:58So with these kinds of search capabilities, if you're
- 21:01involved, if you're on LinkedIn, excuse me, your messages should
- 21:06not be off like this. It should not be off like this.
- 21:11What these people did was they just went to LinkedIn and I was
- 21:13like, oh, anybody that has a company, let's send them this
- 21:16message. No, some companies are one man
- 21:19show, one woman gang or some companies are only four or five
- 21:22people. I doubt that a company that is
- 21:25only four or five people will have will be interested in this
- 21:30kind of opportunity that is being advertised.
- 21:36I doubt they can handle this kind of thing.
- 21:39So these people who sent this message, what they should have
- 21:42done was first of all, use the advanced search features in
- 21:45LinkedIn to make sure that they are targeting companies with, I
- 21:50don't know, I'm not a professional.
- 21:51So let me just guess. I'm not a professional when it
- 21:53comes to these sorts of things. Maybe 50 employees, maybe 50
- 21:56employees and above, 50 employees and above.
- 22:01And a company that has a human resource department, you know,
- 22:04to tackle these kinds of things. Because if you send this kind of
- 22:07message to a company and even if they have maybe 50 employees,
- 22:11but somehow, you know, 'cause you know how family businesses
- 22:13can be now it's a family business.
- 22:15And then, excuse me, they no get, you know, personal
- 22:18departments, they don't really have admin, they don't really
- 22:22have human resources. I mean, like who's going to
- 22:25process all this thing 'cause it's going to be a lot of work.
- 22:30Processing this thing is going to be a lot of work.
- 22:32So if it's a family business, you know, like you know, mommy,
- 22:35daddy, the kids and then a couple of employees, you know,
- 22:38by the time you count everybody, you know, 50, but really they
- 22:41don't get personnel department, they don't get HR.
- 22:44This kind of thing is not going to work.
- 22:45So they should have searched by employee size and they should
- 22:48have searched by business departments or functions.
- 22:54Then one thing to consider at the top of the episode I spoke
- 22:59about how we should be doing outreach and this is good that
- 23:02this is outreach, but it's not just enough to target people
- 23:05like this on LinkedIn. Sorry to send these kind of
- 23:08messages on LinkedIn because for those of you who have paid
- 23:11accounts on LinkedIn and these people do I think they have paid
- 23:14accounts? Well, this means I was guessing,
- 23:16but it look like a company we get back like a company that is
- 23:19seriously paid up. They could also try and get
- 23:22phone numbers of the companies because cold calling that is
- 23:26calling people who are not your friends, you guys haven't met
- 23:30before, things like that. When you blend these kinds of
- 23:33messages with cold calling, you'll find that your
- 23:35effectiveness goes up. So let's just say I was in the
- 23:39company that could take advantage of this sort of thing.
- 23:41Let's say I'm a bank manager, branch manager at Zenith Bank
- 23:45for instance. OK, because we will definitely
- 23:47be able to take your take this kind of do business with these
- 23:52sorts of people. If I see that this message is my
- 23:56LinkedIn and I'm like, OK, interesting.
- 23:58But I never reply. And then two days later I
- 24:00receive a phone call. You know, I was like, oh, OK,
- 24:02that was you guys. You never know.
- 24:05So effectiveness goes up. So I think they should also try
- 24:07to get more details from LinkedIn, you know, phone
- 24:10numbers if possible, because they should just be trying to
- 24:13combine different kinds of outreach methods that increases
- 24:17the level of effectiveness. Because for a lot of you, a lot
- 24:20of us rather when we're trying to grow our businesses, we, we
- 24:23just pick one method and we don't realize that we suppose
- 24:26combine, you know, combine. So like the fellow that I spoke
- 24:31about who stayed outside my children's school and started
- 24:34handing, handing out Flyers, you know, for back to school and you
- 24:38know, all of that, excuse me, back to school, you know, bags,
- 24:43textbooks, all these sorts of things.
- 24:46You'll find that people who just go around dropping Flyers, but
- 24:49don't just drop Flyers only, you know, if you drop Flyers.
- 24:53How about going into the school to talk to the school school
- 24:56administrator? Maybe you can show up during PTA
- 24:59meetings and actually make a presentation before the parents.
- 25:03So you don't just try only one outreach method.
- 25:05You combine methods and then you see that your effectiveness
- 25:09increases. So if you're that kind of
- 25:12vendor, like the person who are sharing back to school Flyers
- 25:15outside my son's school, you'll find that if you're sharing
- 25:19Flyers, then you're successful. If you're sharing Flyers and
- 25:22then you're combining it with trying to enter into the school
- 25:26and talking to the admin so that you can get on stage during PTA,
- 25:29you'll find that you'll even be much more effective.
- 25:34So OK, another problem with the outreach that these people did
- 25:38was the message started with them.
- 25:41If you remember correctly, they started talking about them.
- 25:44And it never is a good idea whenever you're doing business
- 25:47outreach to start your message or to start your phone call or
- 25:50to start your text message by saying, good morning, Sir, this
- 25:53is me. I am the greatest.
- 25:55I am the best. I am the brightest.
- 25:56I am the this, I am the that, all this, me, me, me, me, me.
- 25:59This. I am, I am, I am.
- 26:01We, we, we, we, we. It doesn't.
- 26:04It doesn't move the needle because in the beginning nobody
- 26:08cares about you. When you show up in people's
- 26:11inboxes or when you call them for the first time, most people
- 26:13are thinking, who is this guy? How did he get my phone number?
- 26:17And what the hell do they want to talk about?
- 26:20So when you start off saying, oh, this is me, I'm the best,
- 26:22I'm the brightest, I'm the this, I'm like, you're wasting time.
- 26:24Get to the point, get to the point.
- 26:29But of course, some of you say I'm Tavishma, we suppose use
- 26:31preamble now as when you meet people, you can't just get
- 26:35straight to the point like that. You suppose, you know, use a
- 26:37preamble. Yes, use a preamble, but in this
- 26:41case your preamble should be something about the recipient,
- 26:46something about the target. So they should have said
- 26:51something about me in the message.
- 26:54You should have started with things about me.
- 26:59And by the way, this is one reason why people don't like
- 27:00doing outreach this way, because you can see it takes time and
- 27:06you have to do small research. People would rather copy and
- 27:10paste and then blast the message to 5000 people at once.
- 27:16Well, slow down, take the longish route.
- 27:21What you do actually is just copy and paste and then you edit
- 27:24one or two things to to to adapt it to the recipient.
- 27:28That's the way forward. So like in this case, instead of
- 27:31just launching and saying what they said, they could have put a
- 27:34paragraph in the beginning about, sorry, excuse me on the
- 27:37scroll through my phone. I drafted some sample responses.
- 27:43Sorry. Some samples.
- 27:44Like how I would have done it, you know, if it was me.
- 27:50Where is it? OK, I can't find it.
- 27:53So let me freestyle. So they could have said
- 27:55something like, oh, I've noticed that XYZ company, that's the
- 27:57company they're reaching out to. They're gonna say, oh, hello.
- 28:00I've noticed. Hello Mr. Tavishma, notice that
- 28:04you're with XYZ Company and we'll see that XYZ Company is an
- 28:07ethical company that cares about the welfare of it's employees
- 28:12unlike most Nigerian companies. So when you start off the
- 28:16messaging and you're giving a preamble about the person that
- 28:19you are sending the message to, you can see that it is about the
- 28:22person and because it is about the person, they will continue
- 28:25to read. So assuming I was that kind of
- 28:28company and the message starts with me like that.
- 28:31Now, hello, Mr. Tara Schumer. We've seen your company.
- 28:33We noticed that you care about the welfare of your employees.
- 28:35Of course, I'll continue to listen.
- 28:37Now you're talking about me. You're stroking my ego.
- 28:42I will listen. So please stop sending messages,
- 28:46whether WhatsApp, Instagram, Telegram, whatever, and you're
- 28:49opening whatever is I am with so, so and so company.
- 28:53I am the greatest. I am the latest.
- 28:54I am the brightest. I am the cheapest.
- 28:56I am the fact. No, not me, me, me, me, me, me,
- 28:58me, me, me, me. Not I, I, I and not we, we, we,
- 29:03we are the best company in Nigeria.
- 29:05We received the award for best company in so, so, so and so for
- 29:092025. No, nobody cares about you yet.
- 29:13Mention the company name in the outreach that you are reaching
- 29:17out to talk about their own company and you increase the
- 29:19likelihood that the person is going to read.
- 29:23Also psychologically, remember I told you that what we're doing
- 29:26here is copy and paste. So it's the same message
- 29:28everybody's received. You know, we just copy and
- 29:30paste, then we change the, the intro paragraph for them and
- 29:33then you send. So you, you know, it's copy and
- 29:36paste. The person who is receiving it
- 29:37will get the impression that this was an individual message.
- 29:40Don't feel as if, oh, it actually is me that they were
- 29:44sending this thing to. Well, of course, you that sent
- 29:47it, you know that what you did is copy, paste and then edit.
- 29:52So you want to send out 5000 messages at the same time.
- 29:55Relax, slow down. If you do copy, paste, edit,
- 29:58copy, paste, edit. Who knows, you might be able to
- 30:00send maybe 100 messages today. But at least increasing the
- 30:04likelihood that, number one, it will get to the right people #2
- 30:08the people will open it #3 they will read it and #4 hopefully
- 30:12they might take action. That's how it works.
- 30:15So it's not about how many messages did I send, It's about
- 30:19the messages that I sent. Did they get to the right
- 30:21person? Did we compose it?
- 30:24Did we craft it? Did we write it in such a way
- 30:26that the person will actually open it and then read it?
- 30:31If they read to the end, the thing we want them to do next,
- 30:35what is the chances that the people are actually going to do
- 30:38the thing and take action on the thing?
- 30:39That's what we want to do. So Speaking of taking action,
- 30:43their call to action now is quite good for those of you who
- 30:46are listening for the first time.
- 30:47Call to action just means the thing you want people to do
- 30:51next. Every message you send should
- 30:54have a call to action. That's one mistake that Nigerian
- 30:56businesses have. So let's say you, gosh, what can
- 31:06I think of now? OK, I just had a phone call this
- 31:11morning from someone. She's a candidate, a candidate.
- 31:18How will I put it now? Job seeking candidates, have
- 31:21you? One of my clients is trying to
- 31:24employ salespeople right now. And so I was on the interview
- 31:28panel and one of the people who was on the, one of the people
- 31:33who applied for the post, she called out to me earlier.
- 31:36And then the way we wrapped up the conversation was she said if
- 31:38I haven't heard from you by how did I put it?
- 31:43What was it again? OK, that's not an example of a
- 31:47call to action because what she said was, if I haven't heard
- 31:49from you by 2:00 PM, would it be OK for me to call you back, Sir?
- 31:52And I said sure, that that'll be fine.
- 31:53And then that's how the conversation ended.
- 31:56So it's not really a call to action because she has proposed
- 31:59what is going to happen next. But Shar, what I'm trying to say
- 32:03is that a lot of us were in the habit of just saying something
- 32:05and leaving it hanging. We're not worried about next
- 32:08steps. So in this case, this very young
- 32:10lady, this sharp lady, she's a very correct babe.
- 32:13She said, OK, Sir, thank you very much for the feedback,
- 32:16blah, blah, blah. If I have not heard from you by
- 32:182:00 PM today, would it be OK for me to call you back then?
- 32:21And I said, oh, sure, that's fine.
- 32:22She's worried about the next step.
- 32:24She's trying to hook up the next step.
- 32:29So that is OK. That's not a call to action.
- 32:34OK, bad example. By the way, let me continue.
- 32:37So call to action, basically just what you want people to do
- 32:39after the read your message, once they see your
- 32:43advertisements. OK, yes, Instagram advertising
- 32:46now. So on Instagram advertisements,
- 32:50you will notice that for some of them, by the time you see the
- 32:53image or you watch the video at the bottom of the screen, you
- 32:56see something pulsing or something flashing and you see
- 32:59that that thing. Sometimes it says click here to
- 33:03follow, sometimes it says DMDM For more information.
- 33:11And then what is the other option?
- 33:12You can say click here to follow.
- 33:13You can say DM For more information.
- 33:16What else? Or you can say like and share.
- 33:20So those things at the bottom of the advertising campaign, that
- 33:23is a call to action. You want people to see your
- 33:26advertisement and you want them to either like and share.
- 33:30By the way, I think that is the worst.
- 33:32That is the absolute worst. Why am I paying money just for
- 33:36people to like and share my my page?
- 33:38I think that's the worst. So if you're advertising on
- 33:40Instagram, please don't, don't, don't select like and share as a
- 33:44call to action. Very bad, very, very bad.
- 33:47OK, well, not very, very bad. But for me, I'm all about
- 33:49growing sales. Then you can another one can be
- 33:57click here to send DM, you know, that sort of thing.
- 34:00And I think that one is the best because if people are in your DM
- 34:03now you guys can actually start having conversations like I end
- 34:06up conducting good business with somebody.
- 34:08You could another call to action could be, you know, click here
- 34:13to send the WhatsApp message. That one is good because they've
- 34:16leave. They will leave Instagram all
- 34:18together and then once they click on it, they'll be inside
- 34:20my WhatsApp inbox and then I'll have an opportunity to talk with
- 34:23them direct, direct, then another one, which is what else?
- 34:30Anyway, you get the point, all those things that you want
- 34:33people to do after reading your e-mail or after watching,
- 34:37reading your advertisement or after reading your e-mail, that
- 34:40is a call to action. So now these people, they had a
- 34:42good call to action because they were not asking for the sale
- 34:45directly. The problem that lots of
- 34:47Nigerian business people make is they ask for the sale
- 34:49immediately. Jose, good morning Sir.
- 34:53This is this is what we do. We're the absolute best.
- 34:55We can help your employees to acquire solar.
- 34:59So if you want to buy from us today, reply yes or if you want
- 35:04to buy from us today, call this number.
- 35:06Like, I mean, relax. Asking for the order directly is
- 35:10not a good call to action because it requires too much of
- 35:13A commitment. You're a total stranger.
- 35:15Nobody knows you. This is the first time that
- 35:16they're seeing you, you know, never heard of you before.
- 35:21So asking for the order, asking for the sale immediately is too
- 35:23much. So these people, they, they,
- 35:25what they did was good because the, the call to action was that
- 35:29they said, let's have a quick chat.
- 35:30That's what they said. Now you're interested in the
- 35:34quick chat. Now that is good.
- 35:36Well, the problem is quick chat is audible language.
- 35:39And it's not really clear what people mean when they say quick
- 35:42chat. And trust me, I can tell you
- 35:45this from personal experience, because you know, I can be
- 35:48quite, what's the word, I can be quite fancy.
- 35:51So there are times when I'm talking to someone, I'm like
- 35:54let's hop on, let's let's hop on the phone for a quick chat.
- 35:57And then some people reply back and say quick chat, question
- 36:00mark, question mark, question mark, question mark.
- 36:02They don't know what I mean by quick chat.
- 36:04So yes, it should seem obvious, but some expressions that we
- 36:08were expressions. So asking people for a quick
- 36:10chat like people don't know. So let's be clear in the
- 36:13Nigerian context, if you want them to have a meeting with you,
- 36:16say you want a meeting. If you want them to have a phone
- 36:18call with you say phone call, or if you don't want to be that
- 36:25direct and ask for a meeting or ask for a phone call, you can,
- 36:28you know, they could have now said ask them.
- 36:30Would you be interested in exploring how our company can
- 36:34help your employers? You know, something, something,
- 36:36something so that would you be interested in exploring how like
- 36:39that's, that's OK. Somebody cannot reply and say,
- 36:43OK, what does it entail? Then from there you can continue
- 36:46chatting with them and then maybe try and hook up the
- 36:48meeting, try and hook up the phone call.
- 36:50But my own opinion, don't use quick chat.
- 36:53Lots of people are using quick chat.
- 36:54I don't think Niger is ready for quick chat.
- 36:57Another one is discovery call and people will say, can we have
- 37:00a quick chat or a quick 15 minute discovery call because
- 37:06lots of us who are listening to this podcast are interested in
- 37:09sales. All right, we know what
- 37:10discovery call means, but most of the people that we're
- 37:13reaching out to, we do not know what discovery call means.
- 37:16If you don't believe me, when you next, when next you know
- 37:19your home IO chill with Momsy now.
- 37:20Tell mom said, oh, mom say I'm trying to grow my business.
- 37:23This is a strategy I've been using and I've been trying to
- 37:25get people to have a 15 minute discovery call with me.
- 37:28I can assure you your mom's will say sorry, what have a what you
- 37:32said discovery call. Your mom will ask you what does
- 37:35discovery call mean? That's a very good test.
- 37:39Or ask your spouse or your boyfriend or your girlfriend, if
- 37:43they're not in business, you just tell them just surrounded
- 37:46by them. Or I've been doing this strategy
- 37:48and you know, as part of my strategy, I'm trying to get
- 37:50people to have a 15 minute discovery call.
- 37:52Your babe will ask you. Sorry, discovery call.
- 37:54What is that? Your boyfriend will ask you.
- 37:59Sorry, babe Novak, it's not as if I'm not listening to you.
- 38:01But you say discovery. Discovery what?
- 38:05So quick chat, stop using that phrase.
- 38:07Nigerians don't know what it is. Discovery call, stop using that
- 38:10phrase because even in America, self, ordinary people don't know
- 38:14what discovery call is. So we know what discovery call
- 38:17is because we are in sales, we're trying to learn marketing
- 38:20and business development. So don't use discovery call,
- 38:23just ask for a phone call or ask for a meeting or say, would you
- 38:27be interested in or, you know, something like that, something
- 38:29that ordinary people will understand.
- 38:31Once you say quick chat, you're losing people.
- 38:33Once you say discovery call, in fact, you're even confusing
- 38:35people. The average person here,
- 38:38discovery call, like, OK, what does that mean?
- 38:41Does that mean we'll do phone call?
- 38:43Does that mean we'll do video call?
- 38:45Does that mean we'll do Zoom? What is it?
- 38:51OK then? But the major mistake that I
- 38:55think they made was they assumed that I was going to be
- 38:58interested. First of all, when you reach out
- 39:01to someone to do business, don't assume that they're already
- 39:04interested in what it is that you do.
- 39:05You should ask first. So we won't reach out to people.
- 39:08What we should try to do is to ask if they're interested.
- 39:13It is only when they're interested and then we try to
- 39:14continue the conversation. What we're trying to do is not
- 39:19just to pile everything into that first message.
- 39:21The first time we reach out to total strangers, we're trying to
- 39:24find out are they interested? And then if they're interested,
- 39:28we'd start drawing them into conversation.
- 39:30And now I found the things that I rewrote.
- 39:32So this is my own rewrite. So subject Olives Oriental
- 39:36Beauty. Yes, that's the name of the
- 39:38company that I came up with. I manufactured the company, it's
- 39:41called the Olives Oriental Beauty.
- 39:44So in my so my subject, my subject, I titled it as
- 39:47supporting the Olives Oriental Beauty team.
- 39:51This is 1 tip, 1 trick that works sometimes if you use the
- 39:56person's name in the subject or if you use the company name in
- 39:59the subject, increases the the chance that somebody's going to
- 40:01open it. Don't use your own name.
- 40:04If you're sending the WhatsApp message, sorry if you're sending
- 40:08the LinkedIn message, if you're sending the e-mail message and
- 40:13then the subject, you put your name there.
- 40:16XYZ solar company, like nobody knows who XYZ Solar Company is
- 40:20now. You know that that's your
- 40:22company name, but the person doesn't know.
- 40:24So it shows up like that in the inbox.
- 40:25Some people just click, click, click, click, click, select all,
- 40:28move to spam or click, click, click, select all, delete, put
- 40:33their own company name. So for me, that's all I've done
- 40:36supporting the Olives Oil beauty team.
- 40:39And then this is the message I came up with dear at Tinuke
- 40:43Danladi. I made that up by the way, not a
- 40:46real person or if you're a real person at Tinuke Danladi, Sorry,
- 40:52I didn't know you were real. I just came up with the name.
- 40:55So there at Inuke Danlandi, I've noticed that your company,
- 40:59Olives Oriental Beauty is an ethical one and cares about its
- 41:03employee welfare and you guys have exemplary staff benefit
- 41:06programs unlike most Nigerian companies.
- 41:10So that's the introduction. I spoke about them then.
- 41:13Now remember we sell solar power.
- 41:16I'm pretending to be this company that sells solar and
- 41:20inverter. So next thing we slide into how
- 41:26I put it. Now we're trying to figure out
- 41:27if they're interested. OK, so the next paragraph is
- 41:32trying to get whether interested and also to delve into the
- 41:35problem. So I continue because the
- 41:38National Grid has collapsed in February, March, September,
- 41:41December of 2025, and already twice in January 2026.
- 41:46Would you be interested in exploring how you could offer
- 41:49solar and inverter solutions to your staff through cooperative
- 41:52schemes? So let me break it down.
- 41:57I just realized that, you know, when you read it, it sounds
- 42:00somehow sorry. When you read it out loud, it
- 42:02sounds somehow when you read it as in using your eyeballs, it
- 42:06sounds, sounds different. OK, so basically this is the
- 42:09thrust of the message that I, I just composed so subjects
- 42:12supporting Olives Oriental Beauty team because I'm trying
- 42:15to get the people to open the message.
- 42:18And if they see their company name, their chances are they'll
- 42:21open it. And then I start off by saying
- 42:23dear Atinuke Danladi, assuming I have done my research and I'm
- 42:27sending it to the right person within the company.
- 42:30And I start off by saying that I noticed that their company is
- 42:33very good and they treat their company, They treat their staff
- 42:36very well because they have welfare programs.
- 42:39So that's the initial toasting that I'm giving them.
- 42:42I said, dear Tinu Care, you people have a wonderful company.
- 42:44You are treating your staff very well because of the welfare
- 42:47programs that you have. So that's toasting Part 1.
- 42:50Then the Part 2 is where I will now slide into why I'm messaging
- 42:56them to now say a Tinu Care, see ya, because National Grid has
- 43:01been collapsing anyhow. Last year the National Grid
- 43:04collapsed February, March, September, December, and then
- 43:07January 2026 National Grid has collapsed again.
- 43:10Your staff must be having a hard time, you know, So how about
- 43:16looking at the program with my own company where we offer solar
- 43:19solutions to your staff through a cooperative scheme.
- 43:22Is this something you're interested in?
- 43:26So that's the scope of the message that I came up with.
- 43:31Now, because I crafted this one of my own and was kind of long,
- 43:35I decided to throw it into Gemini so that Gemini can re
- 43:41edit and make it shorter and stuff like that.
- 43:44But because we've already done 45 minutes, I don't want to read
- 43:48what Google German I came up with.
- 43:50But basically, yeah, Google German.
- 43:53I came up with some interesting suggestions.
- 43:54He gave me option one, option two, option three.
- 43:58He gave me 3 different shorter options that we could have used.
- 44:03So I'll say if you're trying to do outreach, I'll say if you're
- 44:07trying to do outreach, yeah, this is the approach that you
- 44:09should if you're on LinkedIn. So first of all, you need to
- 44:12target go and use their advanced search features.
- 44:16Make sure that the messaging is getting to the right kind of
- 44:19companies in the 1st place. Because if it is not even
- 44:23getting to the right kind of company, the right kind of
- 44:25person, then it doesn't matter what you put there.
- 44:27The wrong person is never going to buy from us.
- 44:30I repeat, the wrong person will never buy from us.
- 44:33So if we do not send the message and make sure that he gets to
- 44:37the right person, gets to the right inbox, get to the right
- 44:40WhatsApp message, get to the right e-mail inbox, get to the
- 44:43right whatever. If it's the wrong person that is
- 44:45receiving it, we will not get good business from it.
- 44:52Then in the particular messages that you send, make sure you say
- 44:56something about them, toast them, flatter them, say
- 45:00something about them, give them the impression that this message
- 45:04was tailored, targeted to them. And then the call to action you
- 45:08should be asking for at the end of the day is just don't use
- 45:13fancy words, don't use a quick chat, don't use discovery call,
- 45:17don't use none of those things. Lots of Nigerians still don't
- 45:21know, don't know what that means yet.
- 45:26Then let's see what else OK, I think that's it pretty much let
- 45:32me just stop there. So that's it thank you very much
- 45:36for your time and attention If you would like to reach out, you
- 45:39can call me send me a text message or WhatsApp message on
- 45:4208064662140. So if in your company you're
- 45:50trying to get some outreach going, you're trying to target
- 45:53companies on LinkedIn or trying to target companies through
- 45:56e-mail or some other way, and you have some questions, you
- 46:00have some concerns. You don't know whether this your
- 46:03e-mail campaign, whether you guys have thought it, thought of
- 46:07it right, thought of it well, you don't know whether the
- 46:13campaign is going to be effective.
- 46:16You want to know how to map out the different stages in the
- 46:19campaign. You want to be able to figure
- 46:23out what an effective call to action is going to be for this,
- 46:26your e-mail campaign, your messaging campaign, whatever it
- 46:28is, reach out, call, send me a text message or a WhatsApp
- 46:32message on 08064662140 and let's have a chat.
- 46:39Don't worry, if you're looking for free advice, I have no
- 46:42problem with giving free coaching.
- 46:44Just make sure that you say so explicitly in the first message
- 46:47or in the first phone call. If you're looking for free
- 46:50coaching, I'm open to that. But if you want to, if you want
- 46:55free coaching, I will answer one question and one question only.
- 47:01But as we talk, if it becomes clear that we have to do a deep
- 47:04dive into some of these issues, then we have to book a proper
- 47:09consulting session. Now the different options, we
- 47:12can have monthly engagements, we can have weekly engagements, we
- 47:17can have daily engagements, we can even have hourly
- 47:19engagements. There's something for every
- 47:22different price point. Even those people who say I
- 47:26don't get money, if you don't get money, no problem.
- 47:28That's what the free coaching session is about.
- 47:30So call, send me a text message or WhatsApp message on 0806466
- 47:352140. And if you're one of those
- 47:37people who just wants to reach out to say what's up, I
- 47:39appreciate that as well. So those of you who like to
- 47:42reach out and say, hey, what's up now?
- 47:44We're looking for you all over the place, blah, blah, blah.
- 47:45This it is dot dot, dot. Yeah, reach out.
- 47:47I'd like to know who you are, like to find out why you listen
- 47:50to the podcast, but to see what extra questions you have.
- 47:53And it's things like that that informs the kind of topics that
- 47:56we talk about over here on the podcast.
- 47:58So that's it. And that's all for today.
- 47:59Thank you very much for listening.
- 48:01I will catch you all some other time.