Latest / New Era Reseller / Butter, Foundation, and the Delicate Cure
Transcript
- 0:00Robin Joy: I make butter with the kids at Thanksgiving.
- 0:02Robin Joy: I like to I like to get the but kids to make the butter.
- 0:05Robin Joy: Mm-hmm.
- 0:05Robin Joy: Right?
- 0:05Robin Joy: Now you can do it with with a KitchenAid in about four minutes, but it's more fun when you get the kids to do it.
- 0:10Brian Olson: Yeah.
- 0:11Robin Joy: Okay.
- 0:11Robin Joy: That's the point is you put cream in a mason jar.
- 0:17Robin Joy: Just cream.
- 0:19Robin Joy: And then you hand it put the lid on tight, you hand it to one of the kids, and you're you say shake until it becomes butter.
- 0:25Robin Joy: And they shake and they shake and they shake and they shake and they shake and they shake and then they give it to one of the other kids and they shake and they shake and they shake and shake and nothing ever happens.
- 0:35Brian Olson: And they start nothing is happening.
- 0:37Robin Joy: Yeah, they start looking at you like, are you playing a trick on us?
- 0:40Robin Joy: Like you're making us do something that doesn't that doesn't work, right?
- 0:44Brian Olson: Uh-huh.
- 0:44Robin Joy: To a kid, you know, this 20-30 minutes that it takes, depending on how warm it is, it's like an eternity.
- 0:51Robin Joy: Like, how long do I have to do this, right?
- 0:54Robin Joy: So they're, you know, wondering if it's broken, if they did something wrong, and then all of a sudden they hear it.
- 1:02Robin Joy: Thunk.
- 1:02Robin Joy: Right?
- 1:04Robin Joy: There's a noise hitting the lid of the jar, then you realize all of a sudden it's butter.
- 1:10Robin Joy: It happens that fast.
- 1:11Robin Joy: You didn't see anything seconds before, and boom, all of a sudden it's butter.
- 1:15Robin Joy: This beautiful creamy yellow butter.
- 1:20Brian Olson: And remember this for the next half an hour or so, right?
- 1:23Brian Olson: Um, that like finally, after all of that shaking and the thud that happens, the thud is not the work.
- 1:32Brian Olson: That's not when the progress happened.
- 1:34Robin Joy: Right.
- 1:34Brian Olson: The progress happened when you couldn't see anything that was going on in there, right?
- 1:38Robin Joy: Yep.
- 1:38Brian Olson: That noise was just the moment it finally came to fruition.
- 1:42Robin Joy: That's exactly right.
- 1:43Robin Joy: And that's what this episode is about.
- 1:45Brian Olson: Yeah, so we're gonna talk about that a lot in a lot of different angles today.
- 1:47Brian Olson: And um let's just uh call it out up front.
- 1:51Brian Olson: Um, this topic usually gets handled poorly, even by uh some this topic usually gets handled or skipped over, like not really addressed cleanly.
- 2:02Brian Olson: And so um, this is really not about a discipline, you know, like you need to get you know more consistent, all that.
- 2:11Brian Olson: Um, we're not gonna tell you that you want it, you need to want it more than you do, right?
- 2:15Brian Olson: We are gonna do some math.
- 2:19Robin Joy: Oh dear, on camera.
- 2:20Brian Olson: On camera, yeah.
- 2:21Robin Joy: Yeah, it's all about the arithmetic, right?
- 2:24Brian Olson: Yeah, and I think by the time we get to the end of this, you're gonna have a different way of thinking about what your progress is, right?
- 2:30Brian Olson: And I think it's going to feel like hopefully a little bit of a relief, a little bit of a sigh, not a beating or a thrashing.
- 2:38Brian Olson: So stay with us till the last segment because that's where the numbers really come in.
- 2:45Brian and Robin Joy: So we've all been there, right? Yeah.
- 2:47Brian and Robin Joy: Ask me how I know. Ask me how I know.
- 2:49Brian and Robin Joy: I stack the deck in your favor. This, stack the deck in your favor.
- 2:51Brian and Robin Joy: Yeah. That's what you say. Uh-huh. What can cure that? That's right.
- 2:54Brian and Robin Joy: We kind of turn it upside down. We turn it upside down.
- 2:56Brian and Robin Joy: I love turning it upside down. I know. You know what cures that?
- 2:58Brian and Robin Joy: Ask me how I know. Amazon is a logistics company.
- 3:00Brian and Robin Joy: Test more ASINs. Go test more ASINs. Test more ASINs.
- 3:02Brian and Robin Joy: Test more ASINs. Test more ASINs. Right. I gotcha.
- 3:04Brian and Robin Joy: Let's go test more ASINs. Let's go test more ASINs. See you soon. See you soon.
- 3:07Brian Olson: Welcome back to the Modern Builders Network. We are the Official Olsons. I'm Brian.
- 3:11Robin Joy: And I'm Robin Joy.
- 3:13Brian Olson: And this is the New Era Reseller.
- 3:16Robin Joy: We are all in the business of becoming undeniable.
- 3:19Robin Joy: I want to start somewhere strange, so bear with me.
- 3:24Brian Olson: Okay.
- 3:25Robin Joy: You've never seen a perfect circle.
- 3:28Brian Olson: Yeah, this is the weirdest thing for me.
- 3:30Robin Joy: Yeah, I'm telling you, you've never seen a perfect circle.
- 3:33Robin Joy: Not one, not ever.
- 3:34Robin Joy: Okay.
- 3:35Robin Joy: Not on a screen, not on a page, not in nature.
- 3:38Robin Joy: Every circle you've ever laid eyes on is just a little bit off somewhere.
- 3:42Brian Olson: And and so where do we get this idea that uh that there is such a thing as a perfect circle?
- 3:47Robin Joy: Yeah, so you don't know what a perfect circle is, or you wouldn't be able to identify it when I draw a circle on a napkin and it's not quite perfect, right?
- 3:57Brian Olson: That's right.
- 3:57Brian Olson: Yeah.
- 3:58Brian Olson: Um that's really like not the the imperfect circle isn't the problem, right?
- 4:05Brian Olson: We we're we really are judging everything by a standard.
- 4:08Brian Olson: And so the only reason that you can sort of tell a good circle from a bad circle is you have to have one to put it up against, right?
- 4:16Brian Olson: Measure it.
- 4:17Brian Olson: To a standard.
- 4:17Brian Olson: Okay.
- 4:18Brian Olson: If you take away that circle that's drawn pretty close, but not necessarily perfect, uh, well, then you have nothing to measure against.
- 4:24Robin Joy: Right, right.
- 4:25Robin Joy: So I said, bear with me.
- 4:26Robin Joy: Okay.
- 4:26Robin Joy: I'm gonna go all philosopher here.
- 4:28Robin Joy: You know I love it.
- 4:29Robin Joy: You know my love for Plato.
- 4:31Brian Olson: Yep.
- 4:32Robin Joy: Okay, so here's what happened.
- 4:33Robin Joy: The there was an argument between Plato and his student, Aristotle, about what perfect form was and where it mattered.
- 4:42Robin Joy: Plato said the perfect form of everything lives on a different plane.
- 4:48Robin Joy: Okay.
- 4:49Robin Joy: Different plane of existence.
- 4:50Robin Joy: Right?
- 4:51Robin Joy: This form is what what we never see in reality, but it's what we all compare what we see in real reality to.
- 5:01Robin Joy: Okay.
- 5:02Robin Joy: There's a perfect house somewhere on this plane of existence, and our house is never the perfect house.
- 5:08Robin Joy: Okay.
- 5:08Robin Joy: But Aristotle said, no, no, no, no, no.
- 5:11Robin Joy: No, the form is not somewhere else, the form is in the thing.
- 5:15Robin Joy: Okay, the form is in the house, it just hasn't been built yet.
- 5:22Robin Joy: So the perfect form is there, it's going to be there, it just hasn't gotten there yet.
- 5:28Brian Olson: Okay.
- 5:28Brian Olson: Okay.
- 5:29Brian Olson: Okay.
- 5:29Brian Olson: Still a little Okay.
- 5:32Robin Joy: We're gonna get in there.
- 5:33Robin Joy: Bear with me.
- 5:34Brian Olson: But what's interesting is like he was actually using a house, right?
- 5:38Brian Olson: So if we think about what a house is, we've got the materials, the bricks and the wood and all that sort of stuff that are the material.
- 5:46Brian Olson: And then the way that it gets assembled is the form.
- 5:50Brian Olson: And I think of the uh uh what is it?
- 5:54Brian Olson: The um uh Petruvian man, Vitruvian uh Ver Vertruve Vitruvian.
- 6:01Brian Olson: Vitruvian man, yeah.
- 6:03Robin Joy: Da Vinci, yes.
- 6:04Brian Olson: The Da Vinci drew the guy, right?
- 6:05Brian Olson: The perfect I don't know, he called it perfect form, but this is what we always think of like perfect human form, right?
- 6:12Robin Joy: Yes, yeah, yeah, exactly.
- 6:13Robin Joy: So the perfect version is not taunting you from across the room.
- 6:18Robin Joy: It's sitting in the pile of material at your feet, waiting for the work to be done to it.
- 6:23Brian Olson: Okay, so get this across the finish line for us, right?
- 6:26Brian Olson: So what is the perfect form in our world?
- 6:30Robin Joy: Okay, let's look at it this way.
- 6:31Robin Joy: Ask me about the perfect re restocking, what perfect restocking looks like, and I'm gonna give you the answer in one sentence.
- 6:39Brian Olson: Okay.
- 6:40Robin Joy: Okay.
- 6:40Robin Joy: All right.
- 6:40Robin Joy: I'm gonna give you the the form, the perfect answer, and then we'll decide.
- 6:45Brian Olson: Got it.
- 6:46Robin Joy: So you figure out how many you can sell in a month of your replenishable that you've already tested.
- 6:51Robin Joy: You get that base in stock, and then as it sells, you buy more to restock.
- 7:00Robin Joy: You sell three, you restock three.
- 7:03Robin Joy: You sell ten, you restock ten.
- 7:05Robin Joy: You replenish this um over and over and over.
- 7:09Robin Joy: Nothing sits, nothing runs out forever, and it's all perfect, right?
- 7:14Robin Joy: That's the circle.
- 7:14Robin Joy: That's the perfect circle.
- 7:16Brian Olson: The only thing I would change about that is you know how much it sells every month already, right?
- 7:21Brian Olson: So then and so that's how many you send in, and then you just restock, refresh, restock.
- 7:26Brian Olson: Okay, here's the perfect form.
- 7:28Robin Joy: That's the perfect form.
- 7:28Robin Joy: But life is not perfect.
- 7:31Brian Olson: It never works that way.
- 7:31Brian Olson: It never works that way.
- 7:32Brian Olson: It never works that way.
- 7:33Brian Olson: Yeah.
- 7:34Robin Joy: But to have an ideal to shoot for, uh-huh.
- 7:36Robin Joy: That's why I always explain this up front when people ask me how to how how do you restock?
- 7:40Robin Joy: How what are what are the numbers?
- 7:42Robin Joy: Well, how do I get this perfect?
- 7:44Brian Olson: Uh-huh.
- 7:44Robin Joy: It's not going to be perfect.
- 7:45Robin Joy: The best you can do, and what you should do, in my opinion, is shoot for perfect, figure out what perfect looks like, and tr and try to get there as close as you can and end up somewhere in a range, but with a system that always shoots for perfect.
- 8:01Brian Olson: So it's like it the question really isn't ever, did I hit perfect?
- 8:07Brian Olson: Did you hit directly in the center of the bullseye?
- 8:10Brian Olson: Right.
- 8:11Brian Olson: Um, really a better question is how close can you get uh to matching sort of what that looks like?
- 8:18Brian Olson: Right.
- 8:18Brian Olson: By the way, before I forget, we are doing off script.
- 8:23Brian Olson: I am going off script.
- 8:25Brian Olson: Going off script.
- 8:26Brian Olson: Um, our next webinar, which is going to be the 29th of September, we're actually hosting um a build your own AI or leverage AI for your business.
- 8:36Brian Olson: And we're going to build a prototype for a replenishment uh uh automation.
- 8:44Robin Joy: Oh, really?
- 8:44Robin Joy: Yes.
- 8:45Robin Joy: That's gonna be what you're gonna use AI to do.
- 8:47Brian Olson: That's what we're gonna cover.
- 8:48Robin Joy: I'm excited.
- 8:49Robin Joy: Yeah, I'm not gonna miss it.
- 8:51Brian Olson: Yeah, okay.
- 8:52Robin Joy: You can find more information at officialolsons.com.
- 8:54Robin Joy: Yes.
- 8:55Robin Joy: All right.
- 8:56Robin Joy: So the question, like you said, is not did I hit perfect, but how close can I get?
- 9:02Robin Joy: It's it becomes a game of shuffleboard, right?
- 9:04Brian Olson: Yeah.
- 9:04Robin Joy: How good can I get getting really close without going over, right?
- 9:08Robin Joy: And when I explain it that way, people start stop arguing with me because that now they can see what they're aiming at.
- 9:15Robin Joy: Not that they're failing, that not that they are flailing, not that they're just shooting stuff out there.
- 9:23Robin Joy: They figure out how to aim, and that's what makes the difference between perfect and what reality is, and we can actually
- 9:31Brian Olson: accomplish. And this is one of those things you can't forget about, right?
- 9:33Brian Olson: Now, in a few minutes in this episode, we're gonna take that same idea and help explain why that person that you keep comparing yourself to in this in this business to, right?
- 9:45Brian Olson: Um, is probably not even.
- 9:48Robin Joy: Looks like he's got it all figured out, right?
- 9:51Brian Olson: All right.
- 9:51Brian Olson: All right, so let's say that we're gonna go build this house, this perfect form of a house.
- 9:56Robin Joy: Yeah, you've you've built spec houses before.
- 9:57Robin Joy: You know how this works with Mr.
- 9:59Robin Joy: General Contractor.
- 10:00Brian Olson: Yeah, not really, but uh wannabe, the general contractor wannabe.
- 10:05Robin Joy: You have some experience.
- 10:07Brian Olson: Yes, I do.
- 10:07Brian Olson: Uh so let's say that you go buy a blueprint.
- 10:10Brian Olson: This is what I did, right?
- 10:12Brian Olson: A good one.
- 10:13Brian Olson: I was like, I would totally live in that house.
- 10:15Robin Joy: Yeah, right?
- 10:16Brian Olson: Oh, it was a great so it was good to me, right?
- 10:17Brian Olson: Um, but it had already been built a number of times.
- 10:20Brian Olson: Ten other people had already bought the blueprint and built the house, like or way more than 10, right?
- 10:25Brian Olson: And um still, if you go look at those houses today, each one that was built from that blueprint, every house is going to be different.
- 10:33Robin Joy: Every single one, every time.
- 10:34Brian Olson: And every time that is different, it's not because that nine of them did it wrong.
- 10:40Robin Joy: Yeah, those other nine guys they did it wrong and you did it right.
- 10:43Robin Joy: Is that how it was?
- 10:45Brian Olson: It's because of the other things that the blueprint doesn't know anything about.
- 10:51Brian Olson: Uh-huh.
- 10:51Brian Olson: Now, the most obvious version of this is the finish out.
- 10:55Brian Olson: Right?
- 10:56Brian Olson: Do I want siding?
- 10:57Brian Olson: Do I want stucco?
- 10:58Brian Olson: Do I want a tile roof?
- 11:00Brian Olson: Do I want shingle?
- 11:00Brian Olson: Do I want a carpet?
- 11:02Brian Olson: Do I want hardwood floors?
- 11:03Brian Olson: Like these things automatically change the feel of the inside of the home, right?
- 11:07Brian Olson: Right.
- 11:07Brian Olson: But even before we get to that point, there's some things that come into play here.
- 11:13Brian Olson: Number one, the lot.
- 11:14Brian Olson: Where is the property, whenever where's the home going to sit on the lot, right?
- 11:21Brian Olson: Which way does it face?
- 11:23Brian Olson: Which way could it face?
- 11:25Brian Olson: How does the lot slope?
- 11:27Brian Olson: Right?
- 11:27Brian Olson: Where does the water get drained off?
- 11:29Brian Olson: And we had experience with that with a house.
- 11:32Brian Olson: It wasn't a spec home, but it was a new build for it, right?
- 11:34Brian Olson: How does the sun hit the windows in the afternoon?
- 11:39Brian Olson: Right?
- 11:39Brian Olson: Everyone thinks, at least in Colorado, everyone thinks they want the mountain view.
- 11:42Brian Olson: Great.
- 11:43Brian Olson: That means you've got about six hours of sunlight shining directly in your home.
- 11:47Robin Joy: And it is hot in the afternoon.
- 11:48Robin Joy: Super hot.
- 11:49Robin Joy: Hotter than it is outside.
- 11:51Brian Olson: Yes, yes.
- 11:51Brian Olson: Oh, yeah, way, right?
- 11:53Brian Olson: And then you have the neighborhood factors that go into this, right?
- 11:58Brian Olson: You've got um building code.
- 12:01Brian Olson: Yeah.
- 12:01Brian Olson: You got permits, you got setbacks, you got inspections.
- 12:04Brian Olson: You got HOAs.
- 12:05Brian Olson: Yeah, yeah.
- 12:06Brian Olson: Plus whatever the HOA makes up this year about what it is they're gonna measure, right?
- 12:10Robin Joy: That's right.
- 12:11Robin Joy: That's right.
- 12:11Robin Joy: So the same blueprint, handed to two different people, produces two completely different sets of decisions.
- 12:18Brian Olson: Uh-huh.
- 12:19Robin Joy: And they won't.
- 12:20Robin Joy: Let alone all the decisions that you make as you build the house.
- 12:22Brian Olson: Yeah, and here's the thing that I think some people are challenged with when they start coaching with us or start doing advisory services with us is they almost feel sometimes, some not everybody, but some people feel put off that we put the decisions back on them.
- 12:36Brian Olson: You need to decide which way the house is gonna face.
- 12:39Brian Olson: You need to decide what your drainage plan.
- 12:43Brian Olson: I mean, I we'll we'll be the experts and we'll do it for you.
- 12:45Brian Olson: Yeah, you need to decide what the finish out looks like, right?
- 12:48Robin Joy: Yeah.
- 12:48Robin Joy: We're gonna explain to you what your choices are, what your trade-offs are, yeah, and help you make that decision.
- 12:53Robin Joy: We're even gonna make a recommendation most of the time.
- 12:56Robin Joy: Yeah.
- 12:57Robin Joy: But the decision is yours.
- 12:58Brian Olson: Right.
- 12:58Brian Olson: So the blueprint doesn't cover these things.
- 13:00Brian Olson: Okay.
- 13:02Robin Joy: So tell us kind of what the blueprint is so we know what you're talking about.
- 13:05Brian Olson: So the blueprint in the case of the business, the way that we approach it, uh is part of that four-week that replenishment plan, right, is part of it.
- 13:13Brian Olson: But going all the way back to the beginning, um, our blueprint is the framework.
- 13:18Brian Olson: So what do we have in the frameworks?
- 13:19Brian Olson: We've got the pre-flight inspection, we've got bridging the gap, we've got the three-step check, the four-week tests, the perfect replenishment, which that thing doesn't exist, but whatever.
- 13:32Robin Joy: But our our book uh explains all of these frameworks.
- 13:37Brian Olson: It basically frameworks and how people have implemented it over the years.
- 13:42Brian Olson: Okay.
- 13:42Brian Olson: So your lot, okay, your capital, which brands you're gated for, um, uh, your storage limits and your capacity monitor, whatever it says this month, your category approvals, and your hours.
- 13:57Brian Olson: Okay.
- 13:58Brian Olson: All of these things, we're gonna come back to the hours at the end, all of these things are inputted to make your business different.
- 14:08Brian Olson: My business with the same blueprint that we just laid out is going to be different than your business if we both started from, from square one, right?
- 14:16Robin Joy: Because your your time's gonna be different, your capital's gonna be different, your life experience is going to be different.
- 14:21Robin Joy: And so this is where people get kind of mad at us.
- 14:25Robin Joy: Sometimes, yeah, because we don't give them the answer.
- 14:28Robin Joy: Well, yeah.
- 14:29Robin Joy: I don't think, you know, we don't want to give you an answer.
- 14:33Robin Joy: We want you to make the dis the decision, but we will give you a recommendation and help you come to a decision that will work for you.
- 14:42Brian Olson: It's one of those things like uh uh uh like a core values of a company or when someone describes ethics and you know, and you're forced to define ethics or morals, right?
- 14:53Brian Olson: And and it's like, okay, we have a general framework for what they are, but it's on you to decide what really fits inside of them, right?
- 15:01Brian Olson: Right.
- 15:02Robin Joy: And and well, let me just if I can inject here, it's not because you know, we're we're watching to see if you're gonna fall over or anything.
- 15:10Robin Joy: We're we're we're supporting you.
- 15:11Robin Joy: The the difference is there are a thousand different ways to do the different frameworks even to use that work.
- 15:21Robin Joy: We've got frameworks for you to use, and there are many different decisions you can make there, and you have to base those on what you have as resources, your time, your money, your your experience, your you know, whatever you have to put into the business.
- 15:37Robin Joy: We've got to apply that to the frameworks.
- 15:41Robin Joy: And you have to believe in it, you have to buy it, or it doesn't do me any good to tell you what to do.
- 15:48Brian Olson: And and on purpose, we do it, right?
- 15:50Brian Olson: We give you a path.
- 15:52Brian Olson: Oh, see what I did there? That you can get on, right, until you have clearly defined your own approach, right?
- 16:00Brian Olson: So we're not handing you this strict rule book, the doctrine that says this is exactly what you need to execute on in this very specific way, right?
- 16:12Brian Olson: But there is this one little piece of information that you know we'll we'll negotiate with people with uh with folks on sometimes.
- 16:23Brian Olson: Okay, and it's this until you can tell me convincingly how your way works.
- 16:30Brian Olson: In other words, you've defined it, you've tested it, you know that it works.
- 16:34Robin Joy: And we believe that you believe.
- 16:35Brian Olson: Yep.
- 16:35Brian Olson: We we suggest strongly you use ours.
- 16:39Robin Joy: Yeah, right.
- 16:39Robin Joy: Our recommendations because if you don't, that's the reason we made guidelines so you have someplace to go until you build your own experience.
- 16:45Robin Joy: Borrow ours.
- 16:47Brian Olson: Yeah, and if you don't, you're you you probably won't get started at all because we everything is a question and you don't know the answer, right?
- 16:53Brian Olson: And so it's nice to like sit back and pick it apart, yeah.
- 16:57Brian Olson: But I was and try to absolutely find a way to make it better through experience.
- 17:02Brian Olson: Experience is the only thing that's ever produced anyone's own answers, right?
- 17:07Brian Olson: About their own approach to the business.
- 17:08Robin Joy: And your house is gonna look different than mine no matter how hard you try.
- 17:13Robin Joy: I promise.
- 17:14Brian Olson: It's funny.
- 17:14Brian Olson: We live in uh in an apartment building.
- 17:16Brian Olson: Okay, and every uh floor plan in a stack, right?
- 17:22Brian Olson: Like of all all the units above us are exactly the same, all the units below us are exactly the same.
- 17:27Brian Olson: But I guarantee you floor plan wise, walking into them feels each one feels completely different.
- 17:34Robin Joy: Yeah.
- 17:35Robin Joy: Exactly.
- 17:35Robin Joy: All right, so we're building our house.
- 17:38Brian Olson: Yep.
- 17:38Robin Joy: And it's slow.
- 17:40Brian Olson: It feels slow, doesn't it?
- 17:42Brian Olson: Oh my gosh.
- 17:43Robin Joy: Across the street, somebody broke ground around the same time that we did.
- 17:47Brian Olson: Uh-huh.
- 17:47Robin Joy: And their place already has walls, it has a roof line, it's starting to look like a house.
- 17:52Robin Joy: And you stand in your own yard and you think, well, what is wrong with me?
- 17:56Robin Joy: Why why do I only have a hole in the ground?
- 17:58Brian Olson: Because you got a hole in the ground and you don't even have foundation yet, right?
- 18:01Brian Olson: Right.
- 18:02Brian Olson: And some of that is resources.
- 18:03Brian Olson: I mean, we can't deny that.
- 18:05Brian Olson: Um, but most of it is not resources.
- 18:08Brian Olson: I think most of it is hours of effort.
- 18:11Brian Olson: So even if you both broke ground on the same day, right?
- 18:15Robin Joy: Someone who's got do you want to Yeah.
- 18:24Robin Joy: So do the math out loud.
- 18:25Robin Joy: I know this is scary.
- 18:27Robin Joy: I know.
- 18:28Robin Joy: Bear with us.
- 18:28Robin Joy: I think we're gonna be okay here.
- 18:30Robin Joy: We're going to do math out loud on camera, and hopefully this is gonna make sense.
- 18:34Robin Joy: But tell us so we can understand what you're trying to say here.
- 18:39Brian Olson: So that house across the street, yeah, probably had a bigger crew working on it for more hours during the week.
- 18:46Brian Olson: Uh-huh.
- 18:47Brian Olson: Okay.
- 18:47Brian Olson: So you're out on your lot, where if we're equating this to your business, you know, at 10 hours a week.
- 18:52Brian Olson: After work, when you've got something left in the tank to go do it. I watched my dad build a house this way.
- 18:59Robin Joy: Oh, really?
- 19:00Brian Olson: It took a long time.
- 19:01Robin Joy: Oh, an actual house.
- 19:02Robin Joy: That's right.
- 19:03Brian Olson: Yeah.
- 19:03Brian Olson: So, but we're both building the same house, right?
- 19:06Brian Olson: We both started with with the same blueprint, right?
- 19:08Brian Olson: And uh the same 160 hours of labor to build it, but theirs takes four weeks.
- 19:14Brian Olson: Yours takes 16 weeks.
- 19:17Brian Olson: Okay.
- 19:17Robin Joy: So is something wrong?
- 19:20Brian Olson: Nothing's wrong.
- 19:22Brian Olson: That's just what the numbers do.
- 19:24Brian Olson: That's the hours, right?
- 19:26Brian Olson: That are coming to life.
- 19:28Robin Joy: It's just the math.
- 19:29Brian Olson: Yeah.
- 19:29Robin Joy: But somehow we measure our progress and our satisfaction with that by the week instead of by the effort we actually were able to put into the week.
- 19:39Robin Joy: It's not wrong that you didn't put as many, you know, 40 hours in a crew into the same week that you were only able to put 10 hours into.
- 19:48Robin Joy: That's not wrong, but that's an expectation that you should pay attention to, right?
- 19:54Robin Joy: I think this is another definition of insanity.
- 19:56Robin Joy: Yeah.
- 19:57Robin Joy: Right.
- 19:58Robin Joy: You cannot put five hours worth of work into uh your project and expect to get 20 hours worth of results.
- 20:08Robin Joy: It doesn't work, it will not work, it will never work for anybody, and yet we somehow expect ourselves to get these results because we put a week in.
- 20:20Brian Olson: Well, and you will get faster at this over time.
- 20:22Brian Olson: You're gonna get more efficient, right?
- 20:24Brian Olson: That's that's a real noticeable improvement that we're able to make.
- 20:29Brian Olson: Um, but not until you do it.
- 20:32Brian Olson: In other words, get in there and complete some reps, right?
- 20:35Brian Olson: Yeah, you don't get 20 hours of experience.
- 20:37Brian Olson: There's just no way to get 20 hours of experience or the experience of 20 tests in five tests.
- 20:43Brian Olson: It's just never gonna happen.
- 20:44Robin Joy: Right, right.
- 20:44Robin Joy: It's just not gonna happen.
- 20:46Robin Joy: Yeah.
- 20:46Robin Joy: And so if you have five hours a week, then you have five hours a week.
- 20:51Robin Joy: That's great.
- 20:51Robin Joy: That doesn't mean it's not gonna work.
- 20:52Robin Joy: Right.
- 20:53Robin Joy: That means it's gonna take you four times as long.
- 20:56Robin Joy: Here's the math, four times as long to get the same amount as somebody who has 40 hours a week.
- 21:01Robin Joy: Yeah.
- 21:01Robin Joy: This is why I'm not gonna compare myself with those people.
- 21:05Robin Joy: They're not, they don't have the same resources as me.
- 21:07Robin Joy: They don't I'm I'm here to do what I can do and do it longer and stronger and become undeniable.
- 21:16Brian Olson: Okay.
- 21:16Brian Olson: Well, here's the one that could be worse.
- 21:19Brian Olson: Okay.
- 21:20Brian Olson: Um, and this tends to impact the people who are actually doing everything right.
- 21:24Brian Olson: Okay.
- 21:25Brian Olson: So let's say that you picked up the same blueprint as the one that you're like, hey, that's a sweet house.
- 21:30Brian Olson: I want to build that one right there, right?
- 21:32Brian Olson: And they started six months ago, and you are starting today.
- 21:36Brian Olson: Okay.
- 21:36Brian Olson: Yeah.
- 21:38Robin Joy: So six months ago.
- 21:38Robin Joy: So three months in, you think, oh, oh, I should be about halfway done.
- 21:42Robin Joy: It should look like I'm about halfway done, right?
- 21:46Brian Olson: But why is that wrong still?
- 21:48Robin Joy: That's the natural expectation, but it is completely wrong because the three month mark, at their three-month mark, they had almost nothing to show.
- 21:59Robin Joy: Also.
- 22:00Robin Joy: So you get to three months, you have almost nothing to show that people can see from the street.
- 22:05Robin Joy: When they were at three months, they were the same way.
- 22:08Robin Joy: You just weren't there then.
- 22:10Robin Joy: And it came together for them somewhere around weeks, you know, four and a half months or so.
- 22:17Robin Joy: It started coming together for them.
- 22:19Robin Joy: You're comparing yourself to their beginning and expecting it to go, you know, a little bit each week and show more and more and more.
- 22:30Robin Joy: And that's comparis now.
- 22:32Robin Joy: You're comparing using yours compared You shouldn't be comparing yourself to their beginning.
- 22:39Brian Olson: No, it's not their beginning.
- 22:40Brian Olson: It's your beginning.
- 22:41Brian Olson: It's their middle.
- 22:44Robin Joy: You're not comparing yourself to their beginning.
- 22:47Brian Olson: Oh, that's what you're doing wrong.
- 22:51Robin Joy: So let's don't compare ourselves to their beginning at three months.
- 22:54Robin Joy: Let's compare ourselves to their middle.
- 22:58Brian Olson: Okay.
- 22:58Robin Joy: That's where we should be comparing.
- 22:59Robin Joy: And their middle was still a hole in the ground, just like yours is.
- 23:04Robin Joy: Or you can at least nothing you can see from the street, really.
- 23:07Brian Olson: Yeah, no, no, no, not much in the way of visible progress.
- 23:09Brian Olson: Do you remember how many times we went to the house that was being built, or even in the spec home?
- 23:14Brian Olson: And, you know, it's a lot.
- 23:16Brian Olson: And then it's graded.
- 23:18Brian Olson: And then it's dug.
- 23:19Brian Olson: And then it's a foundation.
- 23:22Robin Joy: Well, they they place the footers and they place the plumbing.
- 23:25Brian Olson: And that I mean And it's like for weeks there's nothing going on.
- 23:28Brian Olson: Forever.
- 23:28Brian Olson: Right.
- 23:29Robin Joy: And then all of a sudden, boom, boom, boom, boom, boom.
- 23:32Brian Olson: Yeah, it still never seems to happen fast enough.
- 23:34Brian Olson: Anyway, there's actually like I think a chart about this that James Clear talks about in his book Atomic Habits, right?
- 23:42Brian Olson: Where um it walks people through, and it's worth pointing out here because I think it will help paint the picture of how this curve works, right?
- 23:52Brian Olson: So he talks about the example of getting 1% better every day for a year.
- 23:58Brian Olson: Okay.
- 23:58Brian Olson: And over the course of a year, that will make you 37 times better by the end of the year.
- 24:04Brian Olson: Okay.
- 24:04Brian Olson: Now everybody knows that part, the 37 times better.
- 24:07Brian Olson: But here's the part that people usually skip over.
- 24:10Brian Olson: Okay.
- 24:10Brian Olson: The line is pretty much flat for most of the year.
- 24:13Brian Olson: It doesn't really start compounding until you're about 80% of the way through the curve before it really starts to take off.
- 24:20Brian Olson: And that's why we hear the term hockey stick growth in your business all the time.
- 24:24Brian Olson: It feels so slow, so slow, and then boom, all of a sudden, away it goes.
- 24:29Brian Olson: Yeah.
- 24:29Brian Olson: Right.
- 24:30Robin Joy: And then that's what we see over and over and over.
- 24:33Robin Joy: Months of what feels like nothing.
- 24:36Robin Joy: And people are like, Am I on the right track?
- 24:39Robin Joy: Because I don't see anything happening.
- 24:40Robin Joy: Yeah.
- 24:40Robin Joy: Yes, yes, we can see it.
- 24:42Robin Joy: You can't quite see it yet, but pretty soon, all of a sudden, it just it kind of blooms.
- 24:48Robin Joy: Kind of just all comes together and blooms.
- 24:51Robin Joy: And then you know, things it it comes together like the pie crust.
- 24:56Robin Joy: You you it's a mess and crumbly, and and all of a sudden it comes together.
- 25:01Robin Joy: Comes together like the butter.
- 25:03Brian Olson: Yeah, I was gonna say it comes together like the butter.
- 25:05Robin Joy: Like all of a sudden you're like shaking, shaking, shaking, shaking, shaking, and then thud.
- 25:09Robin Joy: Yeah, it is.
- 25:10Robin Joy: Now you've got butter.
- 25:12Brian Olson: So can I ask you something off off topic here?
- 25:16Brian Olson: Right.
- 25:17Brian Olson: If a jar works for butter, and and I've done it, we've done it, yeah, because nothing's better than homemade butter, right?
- 25:24Brian Olson: Uh how come everyone had these butter churns instead of just like a jar?
- 25:29Robin Joy: Oh well, there are several reasons for that.
- 25:31Robin Joy: First of all, is the scale.
- 25:33Brian Olson: Like okay, yeah.
- 25:34Brian Olson: You're not making just one.
- 25:36Robin Joy: You're making a cup, a cup of using a cup of cream in a jar for Thanksgiving.
- 25:40Robin Joy: Yeah.
- 25:41Robin Joy: But when people have to make their own, used to have to make their own butter and they milk the cow and they bring in the the milk and they skim off the cream, they've got a five-gallon crock.
- 25:51Robin Joy: Like you can't shake a five-gallon jar.
- 25:53Brian Olson: I mean, have you tried to pick up a crock? Those things are heavy as it is.
- 25:57Robin Joy: Yeah.
- 25:58Robin Joy: So uh the second reason that that that's the case is because once the butter comes, they call it coming when it gets the thud, um, you have to drain off the buttermilk.
- 26:08Brian Olson: Yep.
- 26:09Robin Joy: Little known secret.
- 26:09Robin Joy: That's where buttermilk comes from.
- 26:11Robin Joy: That's right.
- 26:12Brian Olson: The stuff my grandparents love.
- 26:14Robin Joy: Oh, yeah.
- 26:14Robin Joy: My sister loves buttermilk and cornbread.
- 26:17Robin Joy: That's her thing.
- 26:18Brian Olson: Yeah.
- 26:19Robin Joy: Well, uh, you gotta drain that off.
- 26:21Robin Joy: You gotta wash the butter, you have to work the butter, you have to, you know, you can't do any of that inside of the the mason jar, right?
- 26:30Robin Joy: You need a bigger, the churn opens up wider and helps you to be able to do that.
- 26:36Brian Olson: And what's the third thing?
- 26:37Brian Olson: You said there were a few.
- 26:39Robin Joy: Well, the third thing is just that it the time it takes, your arms give out.
- 26:43Robin Joy: If you were shaking, shaking, shaking, shaking forever, your arms would give out.
- 26:46Robin Joy: Okay, how cool the cream was.
- 26:48Robin Joy: Um, churning could take, you know, 20 minutes, 30 minutes, an hour.
- 26:52Robin Joy: You know, it all depends on how much milk you got in that cream, how when you skimmed it, how much how warm it is, you know, that whole thing matters.
- 27:02Robin Joy: Shaking over your head for an hour is kind of I mean, it might be possible for some, but
- 27:10Brian Olson: So they built a tool to get through that part where nothing visible was happening.
- 27:13Robin Joy: Use a crank or a or a a wooden churn to keep it going.
- 27:16Brian Olson: Funny, I think of um how long do I need to have the kids distracted as to how what the temperature of the cream is that it would give them, right?
- 27:25Robin Joy: Yes, yes, and they did have kids do it a lot of the times.
- 27:28Robin Joy: I mean, they made these churns uh and they made this a kid's chore a lot of the time because they could sit there and do it over and over and over and over and over.
- 27:38Brian Olson: Didn't take any brain power.
- 27:39Robin Joy: It didn't take any brain power, it didn't take any skill.
- 27:42Robin Joy: A kid could just go churn the butter.
- 27:45Brian Olson: As as the saying goes, it's not rocket science.
- 27:49Robin Joy: It's not rocket science, it's not brain surgery.
- 27:51Brian Olson: So, and then so you basically needed someone who would be uber persistent, and that's what the kids did.
- 27:57Robin Joy: Or disciplined enough to be able to make them do it.
- 28:00Brian Olson: Uh-huh.
- 28:01Brian Olson: Well, I guess that's the question then for everybody that's listening.
- 28:03Brian Olson: And and now I kind of tie back the churn, right?
- 28:07Brian Olson: The churn that we're often working through, right?
- 28:10Brian Olson: Um, what is your churn as as your for you as the operator?
- 28:14Brian Olson: What is not what is your strategy, right?
- 28:17Brian Olson: What is the thing that lets you keep cranking that that lets you keep cranking when things suck, when you're in the suck.
- 28:26Brian Olson: You know what I mean?
- 28:27Brian Olson: When you're in that churn.
- 28:28Brian Olson: Oh, there's I don't see anything.
- 28:30Brian Olson: I don't see anything, but I'm gonna keep doing it.
- 28:33Brian Olson: What makes you keep going?
- 28:33Brian Olson: That stretch where you can't see anything happening.
- 28:36Brian Olson: And and um, this is actually countable.
- 28:39Brian Olson: Okay, it's not just a feeling, it's also countable.
- 28:43Brian Olson: Here we go with more minutes, right?
- 28:44Brian Olson: One of our clients had his first sale 10 weeks ago.
- 28:49Brian Olson: 10 weeks, not that long, right?
- 28:52Brian Olson: Um, and that's basically two full four-week test cycles.
- 28:57Brian Olson: That's about it.
- 28:58Robin Joy: Yeah, okay.
- 28:59Brian Olson: He had a couple of weeks to ramp up, started sending things in, and away he goes, right?
- 29:02Brian Olson: That's all the history of the thing.
- 29:05Robin Joy: And he he hasn't seen much.
- 29:07Brian Olson: So, but he has sent in uh 10 or 12 ASINs.
- 29:10Brian Olson: Yep.
- 29:11Brian Olson: Okay, that are in process.
- 29:13Brian Olson: Okay.
- 29:14Robin Joy: At least.
- 29:15Brian Olson: And the well, yeah, maybe more, but I know he's done at least that many.
- 29:19Brian Olson: And to this point, he's already got four or five replenishables out of that initial count.
- 29:26Brian Olson: Okay.
- 29:28Robin Joy: So four or five.
- 29:29Brian Olson: Yeah.
- 29:30Robin Joy: And I'll tell you when you're in it, four or five, and to him, four or five does not feel like much.
- 29:36Brian Olson: Yeah.
- 29:36Robin Joy: But there's actually here's what's actually remarkable about him.
- 29:40Robin Joy: And I I tell him every time I see him, he is one of my star pupils.
- 29:46Robin Joy: Even though he can't see it yet.
- 29:48Brian Olson: Yeah.
- 29:49Robin Joy: I know that he is because he's doing exactly what I told him to do.
- 29:52Robin Joy: He's building this foundation, and it will come together.
- 29:55Robin Joy: I've seen it happen over and over and over, and it's going to happen for him if he's going to become butter.
- 30:00Robin Joy: It's going to become butter all of a sudden.
- 30:03Robin Joy: Yeah.
- 30:03Robin Joy: And he's going to realize, whoa, I'm glad I did that.
- 30:06Robin Joy: Right.
- 30:07Brian Olson: Yeah.
- 30:07Robin Joy: And, you know, here's another thing that he's doing that I can't get most people to do is identify if you have ASINs, which one of them, which ones of them are tests and which ones of them are replenishable.
- 30:21Brian Olson: You're right.
- 30:22Brian Olson: Most people can't do that, especially when we first start working with them.
- 30:25Robin Joy: Yeah.
- 30:25Robin Joy: But he can tell you because he started counting them that way right up front.
- 30:29Brian Olson: Mm-hmm.
- 30:30Robin Joy: And and being accountable for it.
- 30:32Brian Olson: Yeah.
- 30:32Robin Joy: I ask this to people all the time.
- 30:35Brian Olson: Okay.
- 30:35Robin Joy: They say, Oh, I got a hundred ASINs.
- 30:36Robin Joy: Okay.
- 30:37Robin Joy: How many of them are replenishable?
- 30:38Robin Joy: Well, I got a hundred ASINs.
- 30:40Robin Joy: Okay.
- 30:41Robin Joy: If you can't tell me which is which, then I believe you're probably not doing a clear test and following through with it, and you're not replenishing according to the prescription that you created, right?
- 30:58Robin Joy: That you need to know the difference.
- 31:00Robin Joy: What's replenishable, what's testable, uh, what's in testing.
- 31:04Robin Joy: And there will be, as much as you don't want it to be the case, there will be many more testable, testing ASINs than there are replenishable ASINs for quite a while.
- 31:17Brian Olson: For a while.
- 31:17Brian Olson: I don't want to say quite a while, but what seems like quite a while.
- 31:21Robin Joy: What seems like quite a while.
- 31:22Brian Olson: It takes it seems like it takes forever for your replenishables to outpace your tests.
- 31:27Robin Joy: It does.
- 31:27Robin Joy: It seems like forever.
- 31:28Robin Joy: It's a matter of weeks.
- 31:30Brian Olson: Yeah.
- 31:30Brian Olson: Yeah, it really is.
- 31:31Brian Olson: I mean, but if you're doing 20 tests a month until you get to 20 replenishables, you're not really making hay, as they say, right?
- 31:39Robin Joy: Right.
- 31:39Robin Joy: Yeah.
- 31:40Robin Joy: But you're preparing the soil, you're you're, you know, measuring your rows, you know exactly, you're finding out exactly what your possibilities are.
- 31:51Brian Olson: Yeah.
- 31:51Robin Joy: Okay.
- 31:53Brian Olson: So you're missing your fancy uh branded mug today.
- 31:57Robin Joy: Oh my goodness.
- 31:57Robin Joy: I was gonna grab it and I for okay.
- 31:59Robin Joy: Pretend this says be undeniable.
- 32:03Robin Joy: Um here's the part, okay.
- 32:05Robin Joy: Back to the building.
- 32:06Robin Joy: Okay.
- 32:08Robin Joy: Nobody takes a picture of that hole in the ground before one single drop of concrete gets poured.
- 32:16Robin Joy: All these things had to happen.
- 32:19Robin Joy: Somebody had to test the soil, somebody had to survey and set the plot.
- 32:23Robin Joy: Like he said, somebody had to make decisions about where the plumbing is gonna go because you didn't pour concrete and they're not gonna be moving any of that.
- 32:29Robin Joy: Yeah.
- 32:31Robin Joy: And they gotta get figured out what goes underneath.
- 32:33Robin Joy: They gotta make the footers, they gotta put uh put together the forms of everything after they make all these structural decisions and measurements and permits and inspections and all these things have to happen first.
- 32:49Brian Olson: They are set in stone, so to speak.
- 32:51Brian Olson: Some of these things, right?
- 32:53Brian Olson: Yeah.
- 32:54Brian Olson: And then you gotta set the stone.
- 32:56Brian Olson: You gotta pour the foundation, and then you have to wait.
- 33:00Robin Joy: Wait.
- 33:00Robin Joy: Yeah, and then you wait.
- 33:03Brian Olson: Uh-huh.
- 33:03Robin Joy: You can't hurry it.
- 33:04Robin Joy: There is no trick, there's no amount of money you can throw at it.
- 33:09Robin Joy: There's no way on this earth to hurry the cure.
- 33:13Brian Olson: Okay.
- 33:13Robin Joy: If you're actually building a foundation, you want a strong foundation, you've got to wait.
- 33:20Brian Olson: Yeah.
- 33:20Brian Olson: And for all those weeks, like from the street, looking over there at your neighbor's lot, it feels like yours still just looks like a hole in the ground.
- 33:30Robin Joy: Nobody's taking pictures of it.
- 33:32Brian Olson: Yeah.
- 33:32Brian Olson: Yeah.
- 33:33Robin Joy: It looks like nothing happened.
- 33:34Robin Joy: It does.
- 33:34Robin Joy: And that's exactly when people quit.
- 33:37Brian Olson: You are so right.
- 33:38Robin Joy: So many times.
- 33:38Robin Joy: That's why I tell you, you're in a danger zone right now.
- 33:41Robin Joy: Don't quit on me.
- 33:43Brian Olson: If we knew scientifically that based on the temperature of the cream and um the rate of shaking, and you know, the length of the stroke and all these things that you're taking when you're shaking the jar, then we could say, okay, it's uh 17 minutes and 10 seconds.
- 34:00Brian Olson: And here I'll tell you, people quit at minute 16 all the time.
- 34:04Robin Joy: All the time.
- 34:04Robin Joy: All the time.
- 34:05Robin Joy: And yeah, you're speaking to my engineers, right?
- 34:08Robin Joy: Engineers are like, nope, give me exactly the measurements, give me the exact exactly the you know, the weights and the pressure.
- 34:16Brian Olson: Engineers are close enough.
- 34:18Brian Olson: There's nothing perfect as we started out with the perfect circle, right?
- 34:22Robin Joy: Engineers do not like that answer.
- 34:23Robin Joy: They want it to be perfect.
- 34:25Robin Joy: I know, right?
- 34:26Brian Olson: Well, um, so let's talk about this for just a minute, because I think this foundation thing um could be really impactful if we just draw it out a little bit.
- 34:34Brian Olson: All right.
- 34:34Brian Olson: So our framework isn't a check, the frameworks are not necessarily a checklist.
- 34:41Brian Olson: Okay.
- 34:42Brian Olson: It's more of a build sequence.
- 34:43Brian Olson: Okay.
- 34:44Brian Olson: So it's in that order for a specific reason, right?
- 34:48Brian Olson: So the soil test and the survey, that is your pre-flight inspection for the listing.
- 34:54Brian Olson: Okay.
- 34:54Brian Olson: Matching the house to the lot and pricing out the job and getting the trades hired and decided on.
- 35:01Brian Olson: That is like bridging the gap.
- 35:04Brian Olson: Okay.
- 35:05Robin Joy: These are very important things.
- 35:07Robin Joy: And if you don't pay attention, you could get yourself in trouble.
- 35:11Brian Olson: This is what gives you a viable ASIN, or this is what gives you a viable plan to build a home, right?
- 35:15Brian Olson: So then you need your permits and your code review.
- 35:18Brian Olson: That's your three-step check.
- 35:20Brian Olson: Okay, this is what gives you a testable ASIN.
- 35:23Brian Olson: Like, yes, we verified all the stuff is good.
- 35:25Brian Olson: You can go ahead and proceed.
- 35:26Brian Olson: Yeah.
- 35:26Brian Olson: Right.
- 35:27Brian Olson: Then you've got the pour and the cure.
- 35:30Brian Olson: Okay, the cure.
- 35:31Brian Olson: We're gonna unpack the cure here in detail.
- 35:35Brian Olson: No, I'm not talking about the band.
- 35:35Robin Joy: The '80s band, no.
- 35:37Brian Olson: Yeah, I'm talking about the cure of the of the foundation, right?
- 35:40Brian Olson: And this is like the four-week test.
- 35:42Brian Olson: Okay.
- 35:43Brian Olson: Um, and you simply cannot rush it, just like concrete.
- 35:46Brian Olson: If you rush it, it's going to break.
- 35:48Brian Olson: Okay.
- 35:49Brian Olson: Yeah.
- 35:50Brian Olson: Um now you have you decide what the timing is on that.
- 35:54Brian Olson: That's the g that's the beauty of of the test strategy, is uh the test framework.
- 36:00Robin Joy: And you would normally use your experience on that.
- 36:02Robin Joy: Exactly.
- 36:02Robin Joy: But until you have experience, we will lend you our experience, and you can see exactly how we do a test in the book PATH.
- 36:11Brian Olson: And then the part that actually starts to look from the outside like things are actually happening is the framing, right?
- 36:18Brian Olson: Yeah.
- 36:18Brian Olson: You can't actually um everything that's been happening is not visible.
- 36:24Brian Olson: Um, but when you actually start seeing the framing go up, that is like your replenishment.
- 36:28Brian Olson: Yeah.
- 36:29Brian Olson: Okay.
- 36:30Robin Joy: And that happens last.
- 36:31Brian Olson: It is the very last thing that you do.
- 36:34Brian Olson: Okay.
- 36:34Brian Olson: Everything before it is the work that produces that part that now is your replenishable.
- 36:42Brian Olson: Okay.
- 36:43Brian Olson: So and all that work was nobody could see that.
- 36:46Brian Olson: In fact, you couldn't see it.
- 36:47Robin Joy: Right.
- 36:48Brian Olson: Chances are you couldn't see it.
- 36:49Robin Joy: This is where you are when you've got your foundation built.
- 36:53Robin Joy: Yeah.
- 36:53Robin Joy: And now you can start framing up, making it look pretty, putting some siding and a roof on it.
- 36:59Robin Joy: So, can I stop you on the concrete, though, for a second?
- 37:03Brian Olson: Right.
- 37:04Robin Joy: So, because you can't hurry it, I want to know why.
- 37:08Robin Joy: Why can't you hurry it?
- 37:10Robin Joy: What exactly is happening there?
- 37:11Robin Joy: Because from where I'm standing, it's a gray slab and a guy with clipboard.
- 37:16Brian Olson: You know, I think there are different qualities of concrete that you can pour, but what you're when you're pouring for a home, you want it to last for a long time.
- 37:25Brian Olson: And so, yeah, what that means is that this is kind of like my favorite piece of trivia in this whole um episode today, right?
- 37:31Robin Joy: Yeah.
- 37:32Brian Olson: And not many people know it.
- 37:33Brian Olson: And I had to sanity check myself on it, like, ugh, gosh, that seems longer than I thought.
- 37:37Brian Olson: But yeah, concrete doesn't actually dry.
- 37:39Robin Joy: Oh, it's not drying.
- 37:41Brian Olson: It is curing, it's reacting.
- 37:44Brian Olson: Oh, okay.
- 37:45Brian Olson: So what happens when cement and water go together?
- 37:49Brian Olson: There's this chemical reaction that happens called hydration.
- 37:51Brian Olson: I'm not a scientist in that respect.
- 37:54Robin Joy: So but you stayed at all it is.
- 37:57Brian Olson: Uh and that reaction grows these little things that connect to the concrete, okay, these crystals, and they lock everything together.
- 38:08Robin Joy: Uh-huh.
- 38:08Brian Olson: Okay.
- 38:08Brian Olson: And that the strength of the concrete doesn't come because the water evaporates, it comes from the water getting used up by the by the other components that are in the concrete itself.
- 38:20Robin Joy: No, it consumes it.
- 38:21Brian Olson: It actually is necessary in order for it to become concrete.
- 38:24Brian Olson: You're right, it's a consumption, right?
- 38:26Brian Olson: Okay.
- 38:27Brian Olson: So this now flips this whole idea of you know pouring your foundation on its head.
- 38:33Brian Olson: Because you're not like that.
- 38:35Brian Olson: You're not.
- 38:35Brian Olson: Yeah, I mean, usually you like to turn it upside down.
- 38:37Brian Olson: We're not waiting around for it to dry out.
- 38:40Brian Olson: Okay.
- 38:41Brian Olson: We're actually working to keep it moist for keep it wet, right?
- 38:46Brian Olson: So crews you will find sometimes they're hosing it down.
- 38:49Brian Olson: They cover it over with a blanket or a burlap or something like that.
- 38:52Brian Olson: Um, and then sometimes, depending on the climate, they'd be out there multiple times per, you know, for multiple days putting water on the slab to make sure that it has what it needs to properly cure.
- 39:03Brian Olson: Because if it doesn't properly cure, you end up with a crack slab.
- 39:07Brian Olson: Ask me how I know.
- 39:09Brian Olson: Okay, because I bought many a home uh during our real estate years that had a cracked slab.
- 39:14Brian Olson: Not many, a couple of times.
- 39:15Robin Joy: Yeah, when you were doing rehabs.
- 39:17Brian Olson: When we were doing rehabs, yeah.
- 39:18Brian Olson: Right.
- 39:18Brian Olson: So it's like it's a whole, oh my gosh, undertaking people, cracked slab, it's like it's like getting a uh your car's totaled, right?
- 39:26Brian Olson: When your car gets totaled, it's like, oh, I don't want to buy a totaled car, even though it's been fully repaired.
- 39:30Brian Olson: Yeah, yeah.
- 39:31Brian Olson: It's totaled in terms of, yeah.
- 39:33Robin Joy: So, okay, so if if this is curing uh the building the foundation, this is this is fascinating.
- 39:41Robin Joy: I I didn't know any of this stuff.
- 39:42Robin Joy: Well, what what then in your in your analogy is the water?
- 39:47Brian Olson: I think it's the actual test units going in.
- 39:50Robin Joy: Yeah.
- 39:51Brian Olson: Okay, so every ASIN that you're running through that four-week test is like another splash of water or bucket of water or spray down of that foundation, right?
- 39:59Brian Olson: This is the reaction that you need.
- 40:02Brian Olson: So that's the thing that's actually making it strong.
- 40:05Brian Olson: When we talk about building a foundation, we're talking about testing ASINs, right?
- 40:09Brian Olson: Um, and it's the foundation of everything that you're going to build in your business as far as your replens goes.
- 40:17Robin Joy: So your professional advice.
- 40:20Brian Olson: Uh-oh.
- 40:20Brian Olson: Here we go.
- 40:22Robin Joy: For a person who is already impatient, uh-huh, waiting for the concrete to dry, yeah, is to pour more water on it.
- 40:31Brian Olson: Absolutely.
- 40:31Brian Olson: That would be my professional advice, not around concrete.
- 40:35Brian Olson: I'm not the concrete expert.
- 40:37Brian Olson: But uh, as we're trying to apply it to this business, absolutely.
- 40:40Brian Olson: Yeah.
- 40:41Brian Olson: You have to test.
- 40:42Brian Olson: We were talking about this this morning in a different context.
- 40:44Brian Olson: There is one thing that is the bottleneck of your business and will always be the bottleneck of your business until you solve for it.
- 40:51Brian Olson: And that is finding ASINs to test.
- 40:54Brian Olson: You're always going to have that problem.
- 40:56Brian Olson: Yeah, it's not a problem, it's a challenge that's that's uh built into the business.
- 41:00Robin Joy: It's part of what you feed your business.
- 41:02Brian Olson: It's part of the beast.
- 41:04Brian Olson: Like it's just part of what if you're if you hate that part, I think you got to hang it up because that is this entire business.
- 41:11Robin Joy: Yeah.
- 41:11Robin Joy: Unless you don't hate helping somebody else do it for you.
- 41:14Robin Joy: Yeah.
- 41:14Robin Joy: And that's a tough sell for somebody who's to, you know, just starting out today, right?
- 41:19Robin Joy: Or they want to see something today.
- 41:21Robin Joy: But remember, I want to point out everything that we're saying here in this analogy does not seem intuitive.
- 41:28Robin Joy: It doesn't seem intuitive to me to pour water on the concrete that we're waiting for it to dry out.
- 41:34Robin Joy: Right.
- 41:34Robin Joy: Keep that in mind.
- 41:35Robin Joy: What feels intuitive for you is not gonna work.
- 41:41Robin Joy: Otherwise, it would just be easy, and people would just, you know, be doing it and as a matter of course, and it's not that easy.
- 41:49Robin Joy: It's it it you must make these adjustments, these mindful adjustments.
- 41:56Brian Olson: Yeah.
- 41:56Brian Olson: So I think for there are a lot of folks out there with a short attention span.
- 42:00Brian Olson: I work for one.
- 42:02Brian Olson: I'm married to one.
- 42:04Brian Olson: Yeah.
- 42:04Brian Olson: Um, so it can be a tough sell for these people.
- 42:08Brian Olson: Like you need to, you want to you feel like you want to see results right now.
- 42:11Brian Olson: So let me give you the numbers.
- 42:12Brian Olson: Here we go.
- 42:13Brian Olson: More math, right?
- 42:13Brian Olson: More math.
- 42:14Robin Joy: Wow. Well, this is a risky one.
- 42:16Robin Joy: I know.
- 42:17Brian Olson: The numbers are what really got me and hopefully locks it in.
- 42:20Brian Olson: Okay.
- 42:20Brian Olson: So seven days of concrete gets you about 70% of the strength of that foundation.
- 42:28Brian Olson: So you do a lot in the first seven days, especially when you hear how long the rest of it goes, right?
- 42:35Brian Olson: Okay.
- 42:35Brian Olson: That's usually when you can start framing and putting things on it, and it will withstand, right?
- 42:41Brian Olson: You can go walk on.
- 42:42Brian Olson: Okay.
- 42:42Brian Olson: But 28 days is the number on most spec sheets, and this is what it's rated at, like the ability to withstand the full load of the home.
- 42:50Brian Olson: However, it just keeps going after that.
- 42:54Brian Olson: Okay, it keeps gaining strength for months and for years after that.
- 42:59Brian Olson: Okay, like a decade.
- 43:01Brian Olson: Years, really.
- 43:02Brian Olson: Yeah, if you poured a foundation like a decade ago, in theory, it is stronger today than it was 28 days in.
- 43:13Robin Joy: So say that again.
- 43:15Brian Olson: Ten years.
- 43:15Brian Olson: 10 years.
- 43:16Brian Olson: Yeah.
- 43:17Robin Joy: It's still strengthening.
- 43:18Brian Olson: It's curing 10 years later.
- 43:20Robin Joy: I did not know that.
- 43:21Brian Olson: Yeah, well, look at what we ask you to do.
- 43:22Brian Olson: We ask you to do the four-week test, which is 28 days.
- 43:26Robin Joy: Huh.
- 43:26Robin Joy: Same number.
- 43:27Robin Joy: How about that?
- 43:28Brian Olson: It is.
- 43:28Brian Olson: That's just a happy accident.
- 43:29Brian Olson: It's yeah.
- 43:31Brian Olson: This isn't this is really just about how long it takes something to tell you to fully reveal itself, right?
- 43:39Brian Olson: And and so the curing rules are our rules um almost line for line, right?
- 43:45Brian Olson: The the test.
- 43:46Brian Olson: So you don't check on uh on day three and make a decision.
- 43:49Brian Olson: This is something you are always saying.
- 43:50Brian Olson: Yeah, don't cut your test short unless you designed it that way.
- 43:55Brian Olson: And you're gonna run every single test that way, right?
- 43:57Brian Olson: That that's the one.
- 44:00Robin Joy: That way you know it won't tell you anything unless you do it exactly the way you designed the test.
- 44:05Brian Olson: If you have the consistency, then you'll know what to expect on the other side consistently, right?
- 44:09Brian Olson: So, but if you're never letting it dry out, okay, um, which means that you just keep throwing tests in there without getting any results, um, then that's kind of that's where your challenge can be.
- 44:22Brian Olson: Yeah.
- 44:22Brian Olson: Yeah.
- 44:22Robin Joy: People forget that all the time.
- 44:25Brian Olson: Oh, all the time.
- 44:25Brian Olson: And and this part can bite you, right?
- 44:28Brian Olson: If you stop sending in tests while you're still halfway through building your foundation, guess what's gonna happen?
- 44:35Robin Joy: Your foundation's gonna dry out and crack.
- 44:37Brian Olson: You're gonna get a cracked slab, right?
- 44:39Brian Olson: Um, and then what do you do?
- 44:40Brian Olson: You gotta start all over with the whole damn thing.
- 44:43Brian Olson: Right.
- 44:44Brian Olson: Okay, so so make sure that you've got a recipe.
- 44:46Brian Olson: You know, by the way, um I I'm probably grossly exaggerating the whole foundation thing in in terms of curing, but I do that to illustrate a point.
- 44:56Brian Olson: A lot of the concrete today, they probably have a predetermined moisture amount they put in the mixture to help that process happen on its own somewhat.
- 45:05Brian Olson: But I did see it living in Texas in the middle of summer, that they were keeping the foundation wet for a few days after the pour.
- 45:12Robin Joy: Yeah.
- 45:12Robin Joy: And we do see here in Denver where a lot of times they use curing blankets and things because it's so dry.
- 45:18Robin Joy: Yeah, so dry, and the temperature makes a difference.
- 45:22Brian Olson: Yep.
- 45:22Robin Joy: So um, so bear with us on the analogy.
- 45:24Robin Joy: We are not experts, we're definitely not uh scientists or even engineers, but um, take that.
- 45:32Robin Joy: Okay, you're you are a computer engineer by trade.
- 45:36Robin Joy: This is true.
- 45:37Robin Joy: Yeah, don't think any of the building engineers are going to give you credit for that.
- 45:41Robin Joy: That's probably true.
- 45:43Robin Joy: Okay, anyway.
- 45:44Robin Joy: Um, so what happens with the foundation?
- 45:47Robin Joy: It keeps curing.
- 45:49Robin Joy: What you told me, it keeps curing after you start putting the walls up and the the framing and the put a roof on it, and it keeps curing.
- 45:58Robin Joy: And that's what I want us to really kind of sit with here.
- 46:02Robin Joy: You're not gonna be done when you get that foundation poured.
- 46:07Robin Joy: You're far from you're just getting started, yeah, right.
- 46:10Robin Joy: Yeah, business foundation is stronger than it was the day that you poured it.
- 46:16Robin Joy: In in a year, it's gonna be a bunch stronger.
- 46:18Robin Joy: Heck yeah, yeah.
- 46:19Robin Joy: Five years stronger still.
- 46:21Robin Joy: And as you continue to put put water on it and keep it going and build it to you know, keep it curing, you it's going to get stronger and stronger and stronger.
- 46:35Brian Olson: If you do it right.
- 46:35Brian Olson: If you just pour the foundation and what and then leave, right, you're taking a big gamble.
- 46:40Brian Olson: Um, and I would say this our business is exponentially stronger seven and a half years in.
- 46:48Robin Joy: Oh, yeah.
- 46:49Brian Olson: Right?
- 46:49Brian Olson: And it gets stronger every month, right?
- 46:51Brian Olson: Every week, every article, every podcast.
- 46:55Robin Joy: Yeah, right.
- 46:55Robin Joy: Every time every time a client asks us a question that we would have skimmed over ourselves and we have to go find the real answer.
- 47:03Brian Olson: Yes.
- 47:04Robin Joy: I love that.
- 47:04Robin Joy: Yeah, I love that.
- 47:05Robin Joy: So you pour it, you pour the foundation, you get the foundation built, and you did all this work and made all these decisions, you still can't see anything yet.
- 47:15Robin Joy: That that's tough, uh-huh.
- 47:17Robin Joy: But now you get to start building something that you can see, that you can start taking pictures of.
- 47:24Robin Joy: And it's just like the butter.
- 47:26Brian Olson: Yep.
- 47:27Robin Joy: You know, when we were first talking about this, remember I said they shake and shake and shake and shake, and then all of a sudden there's a thud.
- 47:33Brian Olson: Uh-huh.
- 47:34Robin Joy: That's when you know.
- 47:34Robin Joy: When those kids, if they've done it before, they're waiting for it.
- 47:38Robin Joy: The older kids, they're like, they're like, uh-huh, uh-huh.
- 47:41Robin Joy: Do you know?
- 47:41Robin Joy: And then all of a sudden, thud, they're like, give me that because they want it to be them to be holding it when it it happens.
- 47:47Robin Joy: But they're not done yet.
- 47:49Brian Olson: Right.
- 47:50Robin Joy: The butter has come, but it's not done yet.
- 47:54Robin Joy: There's still now you're just starting to do the work.
- 47:56Robin Joy: You gotta pour off the buttermilk, you gotta go wash the butter, you've got to work the butter, and you keep uh washing it until it runs clear.
- 48:05Robin Joy: You take the buttermilk and you know, you put them, you make that in your biscuits, use that for your biscuits.
- 48:11Robin Joy: Yeah.
- 48:12Robin Joy: And what leaves is it's gonna be sour.
- 48:16Robin Joy: It doesn't taste good.
- 48:17Robin Joy: But that beautiful butter that is going to go rancid, rancid in a couple of days, you have to work it.
- 48:26Robin Joy: You've got to press that last bit of liquid out.
- 48:29Robin Joy: You have to salt it, you have to shape it.
- 48:32Robin Joy: And then if it's Thanksgiving in our place, I like to whip honey into it.
- 48:38Robin Joy: I like honey to honey butter.
- 48:40Robin Joy: Yeah.
- 48:41Brian Olson: Yeah.
- 48:42Robin Joy: Nobody wants the washing.
- 48:43Brian Olson: No.
- 48:44Robin Joy: Right?
- 48:44Robin Joy: That's after you got this, you know, dopamine hit, right? You just wanna eat it.
- 48:47Robin Joy: Yeah, yeah.
- 48:48Robin Joy: The washing is boring and cold and your hands ache.
- 48:52Robin Joy: And you know, imagine if you're doing this with five gallons of you know, milk, it's huge.
- 48:57Robin Joy: Um, and the exact step that decides whether you have butter next week or a science experiment.
- 49:03Robin Joy: That's how you finish it up.
- 49:05Robin Joy: Is how you finish it.
- 49:06Robin Joy: Exactly.
- 49:06Brian Olson: Well, it's the same thing in this business.
- 49:08Brian Olson: And I don't think it's even a stretch to draw this comparison, right?
- 49:11Brian Olson: The first sale is the thud. Like, boom, that proof of concept, like oh, yeah, right.
- 49:16Robin Joy: And that feels good.
- 49:18Robin Joy: You want more of that, you want that to happen over and over and over and over and over.
- 49:21Brian Olson: Everyone remembers their first sale.
- 49:22Robin Joy: Yeah.
- 49:23Brian Olson: Everyone posts about their first sale.
- 49:24Brian Olson: Everyone.
- 49:26Robin Joy: And I encourage you to do so.
- 49:28Brian Olson: Yeah.
- 49:28Brian Olson: Um, but nobody tells the story.
- 49:30Brian Olson: This is like we're so caught up in the vanity metrics in this space, right?
- 49:34Brian Olson: But nobody's telling the story about the cost basis or other replenishment cadence, or the Tuesday they check their seller feedback.
- 49:43Robin Joy: And there was nothing there.
- 49:44Brian Olson: And yeah, and there's still nothing there for months.
- 49:46Brian Olson: It's still part of the work.
- 49:47Brian Olson: It is, yeah.
- 49:48Robin Joy: And that's still part of the concrete keeping, curing, and the butter still needs washing.
- 49:53Robin Joy: And they're both telling you the same thing.
- 49:57Brian Olson: Yeah.
- 49:58Robin Joy: The moment you could finally see what was happening has just begun.
- 50:04Robin Joy: Right?
- 50:04Robin Joy: So if you're standing in your yard and you're looking at a hole in the ground, you want to hear this.
- 50:12Brian Olson: Okay.
- 50:12Robin Joy: You're not behind.
- 50:14Brian Olson: Oh, yes.
- 50:15Robin Joy: You're just pre-pour.
- 50:15Robin Joy: That's all.
- 50:16Robin Joy: Oh, okay.
- 50:17Robin Joy: That's all.
- 50:18Robin Joy: It's still in curing.
- 50:19Robin Joy: Yeah, it's still gonna look that like that for a while.
- 50:21Robin Joy: That's okay.
- 50:22Robin Joy: That's the period you're that's a phase you're in.
- 50:26Robin Joy: Okay.
- 50:26Robin Joy: And you have to go through that one to get to the other, to, to the rest.
- 50:29Robin Joy: Okay.
- 50:29Robin Joy: Brian, do you have a quote for us this week?
- 50:35Brian Olson: So the quote today I thought was really applicable to what we were talking about, given the making of the butter and the concrete and all this kind of stuff.
- 50:43Brian Olson: Um, and it doesn't matter, like you can't rush it or you're gonna end up with something bad, right?
- 50:48Brian Olson: Um this quote comes to us from Fred Brooks, who wrote uh The Mythical Man Month in 1975.
- 50:56Brian Olson: Okay, from this book.
- 50:58Brian Olson: Quote, "The bearing of a child takes nine months, no matter how many women are assigned." I just love that.
- 51:06Brian Olson: I was like, that is exactly the way, like the curing of your foundation, the building of your foundation and your business, the bearing of a child still takes nine months.
- 51:16Brian Olson: There is no way to accelerate this.
- 51:18Robin Joy: Right, right.
- 51:19Robin Joy: It is what it is, there are ways, but it can end up in disaster.
- 51:22Robin Joy: Sure, sure.
- 51:23Brian Olson: Yeah, yeah, give it its its due.
- 51:26Robin Joy: That's the average gestation period, and it takes as long as it takes.
- 51:30Brian Olson: And I don't care how many people are standing around wringing their hands and you know, like, oh, let's make this baby.
- 51:36Brian Olson: Right.
- 51:38Robin Joy: And yeah, all the people, all the friends who want it to, yeah, it doesn't help.
- 51:42Robin Joy: It takes as long as it takes.
- 51:44Robin Joy: So enjoy the process.
- 51:47Robin Joy: Yeah, be in the phase you're in because you'll never get that back.
- 51:51Brian Olson: Yeah.
- 51:51Brian Olson: So when you look at your week and you got your 10 hours in, and then you look across the street at somebody who looks six months ahead of you, and then you start wondering whether you you're even doing the right things here.
- 52:06Robin Joy: What can we do about that?
- 52:07Brian Olson: We can become undeniable.
- 52:09Brian Olson: Let's go be undeniable.
- 52:11Brian Olson: We'll see you all soon, everybody.
- 52:13Robin Joy: See you soon.
- 52:14Robin Joy: Thanks.