Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Closing the Deal: Lessons from the Oracles Chamber

Transcript

Closing the Deal: Lessons from the Oracles Chamber · Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint

• 0:00
  Hello and welcome to the High Table, the Oracle's Chamber, the
• 0:05
  inner sanctuary, the Conclave of the Elders, where we talk about
• 0:09
  sales, marketing, money tactics, strategy, business growth and
• 0:14
  solving business problems. Today I want us to talk about
• 0:18
  advancements and scheduling. Advancements and scheduling are
• 0:24
  I'll put it now. OK.
• 0:25
  Two very important tools that we can use to maintain the momentum
• 0:30
  of business conversations, because lots of times we're
• 0:33
  having business conversations with people, we're trying to set
• 0:36
  up meetings, we're trying to get the deal done, but then things
• 0:41
  stall, you forget all kinds of things happen.
• 0:45
  So the way that we can maintain that forward-looking trajectory
• 0:50
  is if we pay attention to these important concepts, these two
• 0:53
  very important concepts, advancements and then
• 0:57
  scheduling. Now, First off, advancements.
• 1:00
  For those of you who listen to the podcast, you already know
• 1:03
  the definition, but there's someone who's just discovering
• 1:06
  the show for the very first time today.
• 1:10
  So an advancement is just when you and the other party, the
• 1:15
  person you're talking to, the potential investor, the
• 1:18
  potential stakeholder, the potential customer, the
• 1:20
  potential client, when both of you mutually agree that this is
• 1:25
  what we're going to do next. Because a lot of you, the reason
• 1:28
  why your business conversations aren't moving forward is because
• 1:31
  you have a conversation with someone and you just don't worry
• 1:33
  about, you don't agree on what it is that both of you are going
• 1:36
  to do next. So one person says, we'll keep
• 1:40
  in touch and another person is like, yeah, no Allah, you go B.
• 1:43
  And then we'll just end like that.
• 1:45
  But The thing is, we will keep in touch, you go B.
• 1:48
  No, Allah. Like that is not how business
• 1:50
  conversations move forward. We'll keep in touch does not
• 1:54
  mean we have agreed to do anything.
• 1:56
  We'll keep in touch does not mean we have decided when we're
• 1:59
  going to meet again. We'll keep in touch doesn't mean
• 2:01
  we have decided what we're going to talk about the next time that
• 2:03
  we meet. So we should be getting
• 2:06
  advancements every single time we talk.
• 2:09
  It should be clear this meeting should not end with you and the
• 2:13
  other party not agreeing on what it is that is going to, on what
• 2:16
  it is that you're both going to do next.
• 2:18
  If you don't agree, the chances of someone forgetting, the
• 2:22
  chances of the things slipping on your schedules, the chances
• 2:25
  of it going into ghosting, the chances of it going into or I'll
• 2:29
  call you later. OK, send it to my secretary,
• 2:33
  I'll get back to you. The chances of all these things
• 2:36
  just go higher and higher. So you should be securing
• 2:40
  advancements every single time that you talk.
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  Now scheduling on the other hand, is when we have agreed on
• 2:48
  the advancements, when we have agreed on what it is that we're
• 2:51
  going to do next, what are we going to do to make sure that
• 2:53
  neither of us forget because things happen.
• 2:57
  You can agree we're going to talk Saturday, 2:30, but the guy
• 3:02
  that you're talking to, maybe he has to pick up his wife from the
• 3:05
  airport Saturday at 2:30. You buzz the guy.
• 3:09
  Ah, Bros Novak's, I forgot, I'm on the airport now, now, now,
• 3:12
  now, now, now, now you know these things happen.
• 3:15
  So it is by scheduling that we keep things on track so that if
• 3:20
  there's any issue, you have to travel to the village.
• 3:22
  My daughter is graduating, I want to pick up my wife.
• 3:25
  Oh, this thing happened. I'm going to go and see the
• 3:27
  president. If anything comes up.
• 3:30
  It is from scheduling and scheduling in advance that we
• 3:34
  get a chance to catch all these things happening and then we can
• 3:38
  come up with an alternative plan.
• 3:40
  So advancements and scheduling, 2 important ways for how we're
• 3:43
  going to keep things on track. So when we say scheduling, we
• 3:47
  just mean reminders. That's all.
• 3:50
  Now, unfortunately for most of us, now there's some of you who
• 3:54
  have good memories. But here's the thing.
• 3:58
  If you're only handling one or two deals a month, then
• 4:02
  scheduling with your brain is perfectly fine.
• 4:06
  If you're only dealing with one or two deals a month, only one
• 4:09
  or two clients a month, by the time you start reaching 345
• 4:14
  clients, scheduling by your brain will not work.
• 4:19
  You now end up in those situations where you call
• 4:21
  somebody and the person like ah bro, bro, I beg no vex at the go
• 4:25
  airport na na na na na or the other way around.
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  Somebody will call you. A person will like ah, you still
• 4:32
  asleep. Are you not the one who even
• 4:34
  said 9:00? Then I end up looking like a
• 4:37
  fool. So by the time we have 3456
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  people that we're dealing with, I beg, scheduling is no more a
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  mental something you don't schedule in your head.
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  You need to put the reminder somewhere that is objective.
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  When we say objective, we just mean outside to you that other
• 4:57
  people can verify. So for those of you who are old
• 5:01
  school and like to keep Diaries, no problem.
• 5:04
  Diary so long as you are in the habit of checking your diary
• 5:07
  every day. Because if you check your diary
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  every day, you can open your diary today and say, OK, I
• 5:13
  scheduled something five days a week or more that you know, work
• 5:16
  again. You now know that OK, you should
• 5:18
  call the person and reschedule. Or you will open your her diary
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  today and say, eh, I showed you meeting for 4:00 PM today.
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  Ah, it is already 2:00. Let me start to prepare.
• 5:31
  So diary, no problem. But because all of us listen to
• 5:38
  this podcast now we all have smartphones.
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  Obviously it's more recommendational.
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  Use your phone. Use your phone.
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  Set the reminder, use Google Calendar, put a notification,
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  use the alarm. Use something to vibrate, to
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  ping, to buzz you ahead of time. That these are the commitments
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  that you have for today. These are the commitments you
• 6:08
  have for two days. These are the commitments that
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  you have for one week. Whatever it is, use something.
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  Especially if you have a smartphone, use a smartphone.
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  Now, ideally you should be using your CRM to do that.
• 6:22
  The CRM customer relationship management tool, the tool that
• 6:25
  you use to track conversations that you're having with people.
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  Who am I talking to? How many people am I supposed to
• 6:30
  talk to? What is the stage of the
• 6:33
  relationship that we're at? What am I supposed to do next to
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  move the deal forward? What are they supposed to do
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  next to move the deal forward? When is our next meeting?
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  Where is our next meeting? Is it supposed to be a phone
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  call? What is it?
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  What is it that we're supposed to discuss?
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  Your CRM helps you track all of these things.
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  But if you don't have the CRM, honestly speaking, but you have
• 6:55
  a smartphone, an Android phone or an iPhone, Google Calendar,
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  Apple calendar, it will do. Just using your contact list and
• 7:03
  then using your calendar, it will do.
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  So remember, the reason why we're scheduling is we're
• 7:09
  putting up reminders somewhere external to us that we can find
• 7:14
  at a later date. In fact, if you have a
• 7:16
  smartphone, you're putting it somewhere so that your
• 7:19
  smartphone will remind you at a later date so that we can
• 7:23
  maintain the initiative and maintain the momentum to get
• 7:26
  this deal closing. Because remember, now you define
• 7:30
  money, now you define market. If you take your food off the
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  gas, honestly speaking, the other person isn't bothered,
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  except if it's a pressing emergency.
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  If you're slack, the other person will slack.
• 7:43
  That's how it works. And when both of you slack, for
• 7:47
  now, you don't think it's a problem.
• 7:49
  But then you wake up two months from now and you're broke.
• 7:52
  And the reason why is because two months before, you're
• 7:54
  supposed to talk to someone who might bring in some money, but
• 7:57
  you didn't, and so now you're broke.
• 8:02
  News flash by the way it happens to everybody.
• 8:04
  I was going through my calendar if I'm ashamed to admit this,
• 8:10
  but let me just tell you guys. I was going through my calendar
• 8:12
  yesterday and lo and behold I was supposed to have been in
• 8:16
  touch with someone 8 weeks ago but I missed it so I'm going to
• 8:22
  call the guy up. I'm going to fall on the sword
• 8:25
  like hey what's up Bengar how you doing now?
• 8:29
  I'm beg Novix. I should have been in touch
• 8:30
  about social sound so but I totally forgot.
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  It's my fault. I take responsibility for it.
• 8:37
  I beg no vex. You think we can put this up on
• 8:40
  the calendar again? Or are you still are you still
• 8:43
  interested in so so so and so or nothing that we're discussing?
• 8:47
  You know, chance still day. So I have to make that phone
• 8:50
  call. What is the thing?
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  If I had used my tools judiciously and I had called the
• 8:58
  guy 8 weeks ago now would have been making progress.
• 9:01
  Oh and by the way, for those of you who haven't figured it out,
• 9:03
  eight weeks just means two months.
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  So yes, not proud to admit, but I skipped a phone call actually
• 9:13
  I made two months ago. So I'm going to have to bring
• 9:16
  bring that back on track today. But what I'm just trying to say
• 9:19
  is the reason why some of you are broke today is because 8
• 9:22
  weeks ago you were supposed to have called somebody you didn't
• 9:24
  call. Or three months ago you're
• 9:28
  supposed to have gone for site inspection, you didn't schedule
• 9:31
  it. Or five days ago you were
• 9:35
  supposed to have sent somebody a proposal, you didn't send it.
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  So advancements in scheduling very, very important.
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  Maintain the initiative, maintain the momentum.
• 9:48
  So we have to plan ahead. We have to call ahead.
• 9:51
  When we do that, it is then we start getting better outcomes in
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  our business. Now let's go into how to
• 9:57
  schedule a call because I say this and lots of people don't
• 9:59
  know how to schedule a call. So let's get granular.
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  First of all, for those of you who have CRMS, customer
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  relationship management tools in your CRM, there's a place where
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  usually they say like call log or call history or something
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  like that. Now, honestly speaking, in my
• 10:17
  own honest opinion, this call log or call history, this is the
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  best feature to use in your CRM. You hear me?
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  If you ignore anything else but use this call log, call history,
• 10:29
  and then you use it to schedule, you're still OK, you're still on
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  course. So what you do is this after you
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  have a phone call with somebody, after you have an online meeting
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  with somebody or after you have a, you know, site visit
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  inspection or you know, whatever, whatever, whatever,
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  you just go into that place that says log and then you log in
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  there that you had a meeting or so, so so date or you had a
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  phone call on social so and so date.
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  Now what you're going to do is in that call section or in the
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  log section or in the section under meet minutes or meetings
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  or whatever, you're going to put some small notes in the notes.
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  There's no need to write too much grammar, OK, Because
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  remember, this is your tool. So if you use some shorthand, so
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  long as you can understand the shorthand or there's enough
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  information there so that if your business partner or your
• 11:25
  colleagues or your spouse or whoever runs the business with
• 11:27
  you, if the person comes and picks up the thing, they'll be
• 11:30
  able to figure out that, oh, OK, this is what happened the last
• 11:32
  time. This is what we're supposed to
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  do next. So what you would do is this
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  first thing you write is who did you talk to?
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  You write it down there. You're also going to write what
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  you spoke about. You're also going to write down
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  what was agreed. Then you write out what you're
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  supposed to do next. It's that simple shorthand.
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  The story doesn't have to be much.
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  So you go to that log section for me, I'd like to do phone
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  calls, so let's pretend it was a phone call.
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  So I'll write it there. A phone call today, 1st of
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  January, spoke to Chief Ogdenbe. We spoke about the building
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  project. It was agreed that the next step
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  is site inspection in Umar here in three weeks time on January
• 12:27
  28th. I'm just restarting by the way,
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  on January 28th. So that is just what I will put
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  in the CRM. Simple notes as in short, short,
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  short phone call. Chief Ogden today discussed
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  building project. Agreed.
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  Inspection in three weeks, January 28th.
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  That is what I'll put in notes. Then you now go to your
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  activities tab or scheduling tab, or you know, whatever tab
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  is called in your CRM. You now press plus.
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  When you hit on that plus, it will give you the options to
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  create another activity, to create a call or create a
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  meeting or to create a zoom or create or whatever.
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  When you do that, you select OK, like now in this case, since the
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  meeting is supposed to be in inspection, is supposed to be in
• 13:28
  three weeks on the 28th. I can't wait until 28th before I
• 13:32
  start buzzing this guy because we'll be somehow because
• 13:34
  remember, in this example, now we're supposed to travel to
• 13:37
  East, we're supposed to go to Moya.
• 13:39
  So I will set a reminder for two weeks out.
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  So let's say 2 weeks out will be, let's say that's let's say
• 13:46
  like January 14th. I think I'm just restarting
• 13:50
  here. So I will set reminder for
• 13:52
  January 14th and that will be called.
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  So I'll go to activities tab and now click on plus and now select
• 13:57
  phone call and now put date January 14th.
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  Then I'll now put reminder, the reminder I'll put reminder for
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  maybe 24 hours before so that on January 13th, my phone will do
• 14:11
  ping ping. By the time I look at my phone,
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  I will see the reminder. It will say call Chief Ogden Bay
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  ahead of Umuahir inspection. Then under the call, I'll now
• 14:23
  put agenda in the note section. I just type agenda and I will
• 14:28
  just on the agenda, I'll put a confirm Umuahir inspection so
• 14:36
  that on January 14th, I'll call him chief that oh, chief has
• 14:45
  business, blah, blah blah. She thought we haven't forgot to
• 14:48
  know that I was supposed to see in Umua here on the 28th.
• 14:52
  He said, oh, OK, that's true, that's true.
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  That's OK. Thank you very much for
• 14:55
  reminding me. In fact, Chief, I want to book
• 14:57
  my ticket. No, no, no, no, no.
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  I just want to be sure that we're still on course.
• 15:00
  He said no problem now go ahead and book.
• 15:01
  OK, no problem Sir. So be seen on the 28th now.
• 15:04
  OK, cool, got the call. Now, for those of you who have
• 15:09
  listened to all the episodes where I talked about scheduling,
• 15:11
  of course you will know that this is not the end that I've
• 15:15
  set a reminder at the halfway point.
• 15:17
  I'm going to set another reminder one week before,
• 15:21
  another reminder 3 days before, another reminder on the day off.
• 15:24
  Because I'm making sure I need to make sure that chief will be
• 15:27
  negotiable for this inspection. Because after all, me, I've
• 15:29
  booked ticket. So if I show Inuya ticket plus
• 15:33
  hotel and Chief doesn't show, I've wasted my time, I've wasted
• 15:37
  money, and I'm not closer to sealing this deal.
• 15:43
  So anyway, keep on listening to podcast episodes.
• 15:44
  I talk about these things over and over and over again.
• 15:47
  But you see what I'm saying is your CRM has many, many, many,
• 15:49
  many, many functions. If all you do is call log,
• 15:53
  meeting log and then activities tab, schedule, reminder, if that
• 15:57
  is the only thing you touch, honestly speaking, you are
• 16:00
  better than 80% of your competition because your
• 16:03
  competition is not even touching nothing.
• 16:08
  So if the CRM looks complicated, you don't even know where to
• 16:12
  start. Just be using call log only.
• 16:16
  You make a phone call, do call log.
• 16:18
  You do meeting log the meeting under the put notes.
• 16:23
  After that, set reminder in the reminder put agenda.
• 16:26
  If you just do that and then just be following it, small,
• 16:28
  small, small, small, you'll be OK.
• 16:30
  You'll be all right. So for those of you who don't
• 16:34
  have CRMS, the philosophy is the same.
• 16:37
  You finish the meeting with Chief Ogden Bay.
• 16:40
  You now open immediately. You caught the call.
• 16:44
  You now look under. For those of us who use Android
• 16:48
  phones, when you open contact, you know, you see the place
• 16:52
  where you dial, you see the place for message and all that.
• 16:54
  Continue to scroll, scroll, scroll.
• 16:56
  At the very bottom you see a place that says Notes.
• 16:59
  I think it says notes or something like that.
• 17:01
  Now click on notes. Some phones you can just click
• 17:04
  on notes and then you can start typing.
• 17:06
  For some other phones, you have to go and you see something that
• 17:09
  looks like a pencil on the top right hand corner next to the
• 17:12
  person's name. So for some phones you have to
• 17:14
  click that pencil so that you can now edit the contact.
• 17:16
  You go down into notes. Then it is in notes that you can
• 17:20
  write it to say meeting with Chief Ogdenbe, discuss building
• 17:26
  project inspection. Agreed.
• 17:28
  More here. January 28th.
• 17:30
  You can put that in notes, but let's say you don't want to be
• 17:35
  typing back and forth. You don't want to be looking at
• 17:36
  notes, You don't want to be looking at calendar.
• 17:38
  No problem. You can just do it in calendar,
• 17:41
  only Google Calendar. What you do is you go to Google
• 17:43
  Calendar and then at the bottom right hand you see a plus.
• 17:49
  That's if you're using your phone.
• 17:50
  You click on that plus and then it will you give you the option.
• 17:54
  It will now say, sorry, I'm doing this thing from memory.
• 17:56
  So because I'm using my phone, I don't want to tap out.
• 18:00
  It will give you the option to create event, create reminder or
• 18:04
  create something I can't remember.
• 18:06
  There's usually three options, but when I'm using Google
• 18:11
  Calendar, I just use leave the default as a event.
• 18:14
  I just always leave it as event. Then later on in the notes, I
• 18:16
  can now say phone call or meeting or whatever.
• 18:20
  So you just go to Google Calendar, click on plus, select
• 18:25
  event. There will be a place for
• 18:27
  subject. Inside subject you will just
• 18:29
  write Chief Ogdenbe. That's it.
• 18:34
  So in the CRM, if it's CRM you're using, you'd have created
• 18:38
  contacts. But in this case, you're using
• 18:39
  your calendar. You just put Chief Ogdenbe.
• 18:43
  The name will never change. It will always be Chief Ogdenbe.
• 18:46
  Every single time you see that calendar entry, every single
• 18:48
  time you see that notification, that reminder, you'll be like,
• 18:51
  oh, Chief Ogdenbe because the title is Chief Ogdenbe.
• 18:57
  Then you now select because the meeting was today and because I
• 19:03
  want to set a reminder for two weeks time, I will now go to
• 19:07
  date and then time you will now select and then push the time
• 19:12
  forward to I think it's January 14th.
• 19:14
  We said January 14th. Good.
• 19:17
  Then I'll now tap on reminder and I'll now set reminder for
• 19:20
  one day before so that my phone will do Zim Zim on the 13th of
• 19:26
  January. OK, good.
• 19:29
  Then that one is done. I'll now go to details and I'll
• 19:33
  put today's date. So let's say I had that meeting
• 19:35
  today and I'll put today's date in notes.
• 19:38
  January 1st meeting with chief, phone call, Zoom call with Chief
• 19:44
  Ogden, BPA and lawyer were present, spoke about building
• 19:50
  project, agreed inspection in Omwaha.
• 19:54
  January 28th agenda then I'll put a bunch of stuff in agenda
• 20:00
  so. Whether CRM or no CRM, you're
• 20:05
  using CRM good. You're using Google Calendar
• 20:09
  good. But either way, there's
• 20:11
  something objective that is a reminder outside of you that
• 20:15
  will boss on your phone the day before.
• 20:18
  You will see Chief Ogden, you will click on it.
• 20:21
  And because you entered in these small notes, remember, short,
• 20:24
  short, short, who did you talk to?
• 20:26
  What did you talk about? What was agreed?
• 20:29
  What are you doing next? That's it.
• 20:31
  Short, short, short, short, short.
• 20:34
  It's not a story when you keep it like this and you see, you
• 20:39
  say, oh, it's true. You now call Chief.
• 20:42
  So advancements and scheduling, you and Chief are agreeing ahead
• 20:46
  of time. This is what we need to do.
• 20:48
  Every single time you do the thing you're supposed to do,
• 20:50
  you're moving closer. If Chief shows up for this site
• 20:53
  inspection, you're moving closer.
• 20:56
  The next meeting will agree to he shows up, you're moving
• 20:58
  closer the next thing as in that's how you close the deal.
• 21:02
  One step at a time, one step after another after another.
• 21:05
  And then scheduling is what you will use to keep all of this on
• 21:10
  track. So ideally you should have CRM.
• 21:13
  If you don't get CRM, but you get diary, no problem using the
• 21:16
  diary. But then diary only works.
• 21:18
  So for those of you who check your diary every day, if you're
• 21:22
  somebody who checks your diary only on Sunday, only on Monday,
• 21:25
  Mahala go day because you'll check your diary on Sunday.
• 21:29
  And then you now see you're supposed to have called Chief
• 21:31
  Ogadenbee on Wednesday. And in fact, the meeting you're
• 21:34
  supposed to have, you're supposed to have had it, let's
• 21:36
  say Sunday at 9:00. But you're checking your diary
• 21:39
  now at 5, don't you? Now call Chief Ogadenbee.
• 21:42
  You think Chief Ogadenbee will think you're a serious human
• 21:44
  being. Maybe people agreed.
• 21:46
  You're the one that even suggested the time you say
• 21:48
  Sunday at 9. He was saying Sunday at 9 is
• 21:50
  inconvenient for him. But you know, you put for Sunday
• 21:54
  at 9. You now open your diary at 5:00.
• 21:58
  And now we feel like, hey, oh God, what is this?
• 22:03
  So diary only works if you check it every day.
• 22:09
  I'm a former lawyer back in the day, like it was standard.
• 22:15
  Once you enter our office, you open your diary.
• 22:16
  So within that kind of culture, office culture, law diary is OK.
• 22:21
  It works because know how know how you enter into the office
• 22:24
  every day. You check your diary every day.
• 22:26
  It's just, it's just standard. You enter office, you're, I
• 22:32
  think it used to be called practice manager.
• 22:34
  I can't remember. Practice manager will start, you
• 22:36
  know, assigning tasks for the day or reminding people that,
• 22:39
  look, Chuku, you're supposed to be in High Court.
• 22:41
  You're supposed to be here. You're supposed to be here.
• 22:43
  What about this? What about this?
• 22:45
  You know, you guys check your diary.
• 22:49
  If you're not a diary person, CRMCRM is too complicated for
• 22:54
  you or you don't know what CRM is Google Calendar or Apple
• 22:59
  calendar, calendar. The reason why I'm saying Google
• 23:02
  Calendar or Apple calendar is just because they're free,
• 23:05
  they're ready on your phone and also if your phone gets stolen.
• 23:09
  In fact, This is why I tell people Android because you know
• 23:11
  nowadays times are times are harsh.
• 23:16
  Your phones don't they cost to find a good phone.
• 23:19
  Now 150K is problem. So now This is why I tell you
• 23:23
  Android phone, it was one of my guys.
• 23:29
  He's into game, game games, accessories, yeah, and stuff
• 23:33
  like that. So one day he wanted to enter
• 23:36
  Okada just quick, quick and his iPhone that he uses.
• 23:39
  So you know, he doesn't go on the Okada.
• 23:42
  As we're going out, the phone just fell.
• 23:44
  As the iPhone fell, the iPhone was bouncing on the ground and
• 23:49
  the finale Rd. my guy got off the Okada.
• 23:53
  He knew that I have finished and then he looked at his beloved
• 23:56
  iPhone and the screen was cracked.
• 23:59
  Any which way guy buy a new phone now they say he doesn't
• 24:04
  have money. This is what I tell people that
• 24:06
  look just be realist to cut your coat according to your size.
• 24:11
  If you know at that level, let you know at that level.
• 24:15
  But for those of us that use Android, any small mistake like
• 24:18
  that happens anyhow. Anyhow, anyhow, anyhow, like
• 24:24
  share you can raise even if it's, I don't know, 120K to go
• 24:29
  and buy one of those cheap Android Go phones.
• 24:31
  Yeah, at least you'll be managing.
• 24:34
  But once you sign in, all your contact history, your calendar
• 24:40
  entries, your everything will just be there.
• 24:43
  So if you're an iPhone user, please make sure you always
• 24:46
  budget your, I hear iPhone 17. Last time I had somebody told me
• 24:49
  I was like 4 million or something.
• 24:51
  So if you're an iPhone user, please make sure you have 14,
• 24:53
  I'll say 14. Make sure you have 4 million in
• 24:56
  the bank so that if your iPhone should just back up, you'll be
• 25:02
  able to get a new one. And they don't mind me.
• 25:04
  I like taking shots at iPhone people.
• 25:08
  I was like, OK, anyway, the main point thing I want to spoke
• 25:12
  about today. Well, I guess you guys have got
• 25:13
  the point. Advancements and scheduling,
• 25:15
  That's how we're going to keep the business deal on point.
• 25:18
  I think I have two or three other things I want to talk
• 25:21
  about when it comes to advancements and scheduling, but
• 25:23
  we've already done about 25 minutes.
• 25:25
  So I'm going to bring today's episode to a close.
• 25:29
  So if you'd like to get in touch with me, you can call, send me a
• 25:33
  text message or a WhatsApp message on 08064662140.
• 25:39
  If you're interested in the sale audit or you want me to look at
• 25:42
  some of your business processes, you can WhatsApp me on the same
• 25:44
  number 08064662140. Or if you're shy, you can just
• 25:51
  join my WhatsApp channel. And so yeah, there you will see
• 25:55
  all the updates and things that I'm working on.
• 25:58
  So you just send me a message at the same number and I'll hook
• 26:01
  you up. So thank you very much for your
• 26:03
  time and attention. I'll catch you all some other
• 26:06
  time.