Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / From Lagos to Abuja: Lessons from the Solar, Real Estate, and Tech Trenches
Transcript
- 0:00Hello and welcome to the podcast.
- 0:03My name is Tavishima Ayede. I'm your host.
- 0:05I'm a former lawyer turned business consultant.
- 0:09Today on the podcast, we don't have anything particularly
- 0:13structured per SE because we're still in January, or rather
- 0:17January is coming to a close, January of 2026.
- 0:20And you know how it is by the beginning of the year, you know,
- 0:24cleaning out some stuff and taking review.
- 0:27Well, actually I should have been taking review, you know,
- 0:29November of December last year. So don't be like me.
- 0:32Do all your, your reviews at the end of the year, none at the
- 0:36beginning of the new year. So I was trying to take stock of
- 0:39the kinds of customers, clients, people that I've worked with
- 0:44over the last couple of years, you know, just trying to take
- 0:48stock about how much progress I've made and of course,
- 0:51planning for the future. Again, don't be like me.
- 0:54This is what I should have done November and December and not
- 0:58January of 2026. So yeah, I looked at the list of
- 1:04former clients and I think it's, I think it's quite impressive.
- 1:08I mean, it's not bad. So I decided to come over here
- 1:11and share the kind of people that I've worked with in the
- 1:14past, just in case you happen to fall into any of these sectors,
- 1:18any of these segments, and you would like to hear my
- 1:23professional opinion on a couple of things that you might be
- 1:25going through at the moment. So that's just what we are doing
- 1:30over here on the podcast today. And then, of course, as usual,
- 1:33the podcast is recording today's episode at home.
- 1:38And I have brand new neighbors. They're moving in.
- 1:40So they're making a bunch of noise, you know, hammering and
- 1:42screwing and sawing and buzzing and all of that.
- 1:45So expect to hear some noise in the background.
- 1:49Now I would say one of my longest running clients because
- 1:54I think we've had one form of engagement or another over the
- 1:58last. I say like 2 years as a chap.
- 2:01I don't use his real name because the guy is publicity
- 2:04shy. He's enrolled in solar
- 2:07installation and inverter sales based in Lagos.
- 2:11And so the first engagement was how to try and see how we can
- 2:15get his, his team of three sales people.
- 2:21Let's see what's the first engagement again?
- 2:22OK, for the first engagement, we're trying to get them to
- 2:25adopt CRM. Now CRM is a customer
- 2:28relationship management tool and unfortunately lots of sales
- 2:32people do not know that it's important and that it is the key
- 2:36to you making progress in sales. Now a customer relationship
- 2:40management tool or a client relationship management tool,
- 2:44it's just simply the tool that you use in your business to try
- 2:47and track who you're currently having conversations with, who
- 2:51you have had conversations with in the past.
- 2:54What stage of the business relationship are you currently
- 2:57at? Do the people have to do
- 3:00anything for you so that you can move this business relationship
- 3:03forward? And then what activities are
- 3:06outstanding that you need to do, you know, for them to move this
- 3:09business relationship forward? So essentially think of CRM as
- 3:14your like an office assistant, you know where she keeps all the
- 3:17information and you use that to keep deals on track because lots
- 3:20of times the reasons why we're not closing deals is because
- 3:22we're forgetting little things you discuss with Madame
- 3:26Ogodengay on a Friday on. By the way, for those of you
- 3:29who'll be here, me say Madame Ogodengay actually is a real
- 3:31name is because moved to Lagos when I was about 13 and the
- 3:37church that we started going to then was Our Lady of the Holy
- 3:42Rosary in Opera. I can't remember if it was if I
- 3:45call or back. I think it's if I call, I think
- 3:48I can't remember. Anyway, So, yeah, one of the
- 3:51local governments in Auburn and it was one of those Holy Ghost
- 3:56fire kind of churches, you know. So that was really interesting.
- 4:00I mean, coming from Abuja, I was used to more solemn, more quiet
- 4:06homilies and masses, you know, Sunday services only to land in
- 4:10this Holy Ghost place. People are clapping, they're
- 4:13jumping. I say I'm like, what's
- 4:14happening? This is not a Catholic Church.
- 4:16Like what's going on here. And one of the people in that
- 4:20church is not as if I was friends with how?
- 4:22Because, well, actually my mom who knew her, I can't remember.
- 4:26She was a lay reader or not, you know, people who read during the
- 4:29service and at the time was the weirdest name I ever heard,
- 4:32Ogadembe. So Mr. and Mrs. Ogadembe.
- 4:34So it actually is a real person. So just in case you're listening
- 4:38to the podcast and you live in, if I call yeah, Oba or I, I
- 4:44can't remember where, and you happen to go to that church and
- 4:48you're wondering, is it this Madame Ogadingbay?
- 4:50Yeah, she's the one. That's the reason why I've never
- 4:52forgotten that name and that's why I keep using it.
- 4:56Oh, by the way, I remember Ogadingbay because I was
- 4:58listening to a podcast. I think it's the Founders
- 5:00Connect podcast. Also, another interesting
- 5:02podcast you guys should be listening to because we
- 5:05Nigerians are beginning to make waves in podcasts.
- 5:07You know, we're doing our own thing.
- 5:08So it's not just my own podcast that is here, but there's also
- 5:11another podcast by the Nigerian Economic Support Group or
- 5:17something like that, NESG, Nigerian Economic Support Group.
- 5:20They have their own podcast. Then there's also the
- 5:22Afropolitan podcast by NHA and I can't remember the babe's name,
- 5:28the American couple, and they interview lots of interesting
- 5:32people in the entrepreneurial space on the African continent.
- 5:35They've interviewed Woozy. Yeah.
- 5:39Some people say I look like Woozy.
- 5:40I don't see how because Woozy is ugly.
- 5:42Yeah, I'm a fine boy. Although, you know, Woozy get as
- 5:46a guy, get back serious money. So I like my looks, but I'd
- 5:50rather have Woozy's money at the moment.
- 5:53Who else also interviewed the founding chairman of Saplatz?
- 5:58That's the oil and gas firm. Like they have interviewed some
- 6:01correct, like correct heavy hitters on that podcast.
- 6:04So Afropolisan podcast. That's also another good one.
- 6:07Then founders connect yes, this babe, I can't remember her name.
- 6:12So is he A-Team EA team E something?
- 6:15So she interviewed somebody who currently works in Nigeria and
- 6:19who currently works in be on works on Wall Street.
- 6:23I can't remember the name of the law firm, but the guy is in all
- 6:26these, you know, mergers and acquisitions and stuff like
- 6:30that. So I think she was trying to
- 6:31interview him as per what is it like, you know, to be like a
- 6:36village Benny boy who gets a scholarship to Harvard and then
- 6:39now you're in this high flying career.
- 6:41So like, what is, you know, just getting his perspective sharp
- 6:45because of course, you know, the guy still based abroad in
- 6:48America. So where was I?
- 6:52The guy's son name is Ogadenbe. So that's why I remember miss
- 6:56Ogadenbe. So back to what I was saying
- 6:58now. So my, my guy, now my longest
- 7:02running, one of my longest running clients are Julian.
- 7:06Oh crap. I said I wasn't going to say his
- 7:07name. OK, forgive me.
- 7:09Pretend I didn't say it. So we're trying to get his sales
- 7:13team on board because they didn't realise, like lots of
- 7:15Nigerian sales people, that your CRM is the key to building your
- 7:20sales career. Because The thing is, you will
- 7:23talk to Madam Ogadengui on Friday and Madam Ogadengui will
- 7:26say, OK, no problem. This thing sounds interesting
- 7:29but I have to enter village sharp sharp because one or two
- 7:31things is happening. Then I'm going to be back in
- 7:34Lagos on the 27th. So let's talk around 28th.
- 7:37And you say thank you very much ma.
- 7:39But then you forget to put it in your CRM.
- 7:42And because you're a human being, you will forget.
- 7:44You quarrel with your babe or maybe you know your wife will
- 7:50have pregnancy scare or let's see what else.
- 7:54Or you fight with your landlady. Or maybe you just watch Netflix
- 7:58and forget. And that's how one day you'll
- 8:01now wake up the next month on the 14th and be like, yeah, I
- 8:04was supposed to have called Madame Ogden be last month on
- 8:07the 28th. You're now scrambling.
- 8:10You call her, she won't answer by the time you get through.
- 8:12She said, ah, young man, I'd say you should call me last month.
- 8:15You didn't call now. So my son brought somebody else
- 8:18who is into solar and we have fixed the system and you lose
- 8:21deals like that. In fact, I made a podcast
- 8:24episode. It was just a just a bloody mess
- 8:27about how I was on one of his salespeople.
- 8:30I was on the guys case like look, this Madame seems
- 8:33promising because I'm the one who made call myself.
- 8:35All I told him to do was on the day we are supposed to call her.
- 8:39Remind me the guiding put in CRM.
- 8:43Of course I'm a consultant. I'm doing my own thing.
- 8:46I mean I can't do your job for you.
- 8:48The guy forgot by the time one of the team members said how far
- 8:51would that woman Port Harcourt, you say yeah, it's true.
- 8:54And then lo and behold, no man has has gone and I think she
- 8:59ended up buying the system for how much was it?
- 9:03Was it 10.2? I'll be 18.2 or something like
- 9:05that. That's how that system just just
- 9:07miss and I think really vexed my spirit, you know, and I should
- 9:10tell him that. Look, you see, this is the
- 9:13reason why sales people have to be married to your CRM.
- 9:19As a salesperson, as a business owner, you should be married to
- 9:21your CRM. You have your spouse, but then
- 9:24once your spouse has gone to her office or has gone to his
- 9:27office, you go and meet your second spouse to CRM.
- 9:30You open up your CRM and then you start looking who are my
- 9:34customers, my contacts? Who are the people on file?
- 9:37Who are the people on system? Who am I supposed to be talking
- 9:40to? Who did I talk to last?
- 9:41Who am I supposed to call today? Who am I supposed to call next
- 9:44week? Look around and start arranging
- 9:47yourself and putting your ideas in order.
- 9:50So yeah, that was the first time that I had to work with this
- 9:55friend of mine and his team. So what's on implementing ACRM?
- 10:00Let's see what else I can't remember.
- 10:04That was maybe 2323 years ago, but we've done some work since
- 10:08then, more work since then. We've also looked at lead
- 10:13management. So lead management is when you
- 10:17get people who have indicated that might be interested in your
- 10:21product or service, how do you follow up Shop shop?
- 10:25Although for those of you who listen to the podcast for any
- 10:27length of time, you know that some of us traditional sales
- 10:31trainers prefer to say follow through.
- 10:34So how do you follow up in quotes or how do you follow
- 10:37through with these people so that you do not lose track of a
- 10:41juicy deal? So we've done some work on with
- 10:43that and of course we did done lots of other things as well.
- 10:47Then on the roster of people that I've worked with, I also
- 10:51have a web developer. OK, that one was still currently
- 10:53in the mix because he's developing bus transport
- 10:56solutions for for Nigerian companies.
- 11:01And then he has some exciting stuff.
- 11:03Let me not talk too much. So currently working for a web
- 11:06developer and we're trying to see how we can improve his
- 11:08prospecting game. Like this is the service, this
- 11:11service works, this is the value proposition.
- 11:14It's a profitable thing because this is how much they pay you.
- 11:16These are the permanent terms. And the guy on his own without
- 11:20talking to me came up with a risk mitigation strategy.
- 11:23Now, the idea behind risk mitigation strategy is this risk
- 11:28mitigation just means when people meet you for the first
- 11:30time, they think you want to collect plenty of money from
- 11:33them. And so because of that, they're
- 11:34afraid, especially since we're in a harsh economy.
- 11:37So everybody could play cool or play it tight to your chest.
- 11:41They won't be talking too much. But then when you say now look,
- 11:44relax, relax, and then you come up with risk mitigation
- 11:47strategies by saying, oh, no, don't worry, it's not really a
- 11:50risk because if this happens, this is how we'll solve it.
- 11:53Or if this happens, this is the guarantee.
- 11:55Or if this happens, this is the warranty.
- 11:58Or if this happens, this is the indemnity that I'm giving you
- 12:01against this happening and this happening.
- 12:03So risk reversal strategies or sorry, risk mitigation
- 12:07strategies, IB risk referral, risk mitigation.
- 12:10I can't remember if they're the same thing.
- 12:12I should go and study so, but the whole idea behind this is
- 12:15that when somebody is in front of you and the person, you know,
- 12:18the person they fear because or more this is risky. 1 is big.
- 12:21And then you come and say, Oh no, no, no, no, no, no.
- 12:24This is how we take care of this risk.
- 12:25If anything happens, this is how you're protected.
- 12:27It just gets people to they calm down, then they can listen to
- 12:32you and hear whether this is a good deal or not.
- 12:34So let me not talk too much about this web developer because
- 12:37he has come up with the most interesting risk mitigation
- 12:42strategy I've come across in Niger.
- 12:45And when the guy told me I wanted to stand up and clap for
- 12:48the guy, he's just that, you know, was an online call.
- 12:50So if I stood up my clap because we're not doing video, the guy
- 12:54will see me and then, you know, he won't feel the effect.
- 12:56But I wanted to clap and I said, I said, you know what?
- 13:00This is brilliant, brilliant. The ordinarily the solution that
- 13:05you're proposing, if other people were to charge this and I
- 13:08collect their money, they'll be charging, you know as much
- 13:12because I heard of some companies, I heard, OK, let me
- 13:15not call the company in case Digit is wrong.
- 13:17I had one company that implemented a similar situation,
- 13:21sorry, solution. And the one who's collect, is it
- 13:255M or 15-M from him or something like that?
- 13:29You know, the first time I heard it, I shout, I said only 5 M for
- 13:33a website or 15-M. And then the developers who are
- 13:36around me at the time were saying that look, why are you?
- 13:38Is it because you see all of us here like this?
- 13:40There are no rate. There actually is hard worker
- 13:42that this was involved. This was involved.
- 13:44You do this, you do this, you know, payment infrastructure,
- 13:48you know, wanting one thing, you know, Shade explained the
- 13:50channels like, oh, OK, I didn't know that building websites is
- 13:54that difficult. So ordinarily it should be
- 13:57something that where people will drop big, big, big, big, big
- 13:59money. But this guy came up with a very
- 14:01interesting risk reversal strategy.
- 14:03And once he said it, I said, my guy, this thing is a no brainer.
- 14:09So I told him just draw up this list.
- 14:10Let us be tackling this people 1 by 1 by 1 by 1 by 1.
- 14:14I say no how we could close plenty deals on top of this
- 14:17thing. So yeah, currently working with
- 14:19the web developer. Then I've also done some work in
- 14:22the past with a creative creative director for music
- 14:27videos. For him, it was nothing directly
- 14:30sales related per SE. It's just that there were a
- 14:33couple of contacts in his space that he wanted to improve his
- 14:37networking with. So excuse me because, you know,
- 14:41in that space now it's a matter of who you know.
- 14:44You know, it's not like websites or or solar where you can start
- 14:49chasing people down one-on-one. You know, you guys to network
- 14:52with people, you know, like for those of us who watch that
- 14:54documentary about Puff Daddy, you know, under Woods scandal.
- 14:57So you can see in the beginning, you know, how powerful, how both
- 15:00Puff that he was laying his connects, you know, connected to
- 15:03this guy from what's that record label again, the record label
- 15:06that signed Heavy D and all of them and Andrea and all those
- 15:10people. So, you know, you go to network,
- 15:12go to network. So for the creative director,
- 15:15that's what we're focused on expanding his network and then
- 15:19also trying to take advantage of the networks that he already
- 15:22had. So that's the work we did with
- 15:24the creative director for music videos and the guy on the rise.
- 15:28I was surprised when the guy sent me one of the link.
- 15:31I said let me see who you work with.
- 15:34By the time I saw some names, when I saw Bados name, in my
- 15:37mind I was thinking, yeah, I under charge this guy, I suppose
- 15:41charging millions if these are the people that he's running
- 15:44with. I said I didn't know that this
- 15:45guy's running Bados name if not for collect serious money for my
- 15:49hand when we're done has passed. So let's see what else OK, a
- 15:53fashion entrepreneur who wanted to increase his presence in the
- 15:57wedding space Abuja based then we've also done some work with
- 16:03someone who is into OK no, that's someone we're currently
- 16:05working with into audio, audio editing and production.
- 16:10So his primary business is taking Nigerian authors who
- 16:15write in the non fiction space and then they make an audio book
- 16:21and they listed across several platforms.
- 16:23So it's supposed to be a way of getting secretary income from
- 16:27the book, not just book sales. And then it's also about
- 16:31expanding the authors sphere of influence and also giving the
- 16:35author access to a wider audience because you know, if
- 16:38it's just physical copy, you know, you will buy your book in
- 16:40Niger. You know, if you, if you blow,
- 16:43maybe your book will sell in Ghana, maybe South Africa.
- 16:46But once you do audio book, you're available worldwide.
- 16:49So somebody in New Zealand can say, oh, ahead of this Nigerian
- 16:52author, let me see his stuff and then buy it and then have access
- 16:56to it. So I'm currently working with
- 17:00that guy and the focus is on how to learn how to sell better over
- 17:03the phone. And of course, we are currently
- 17:05looking at how to how to revamp their sell their sales process.
- 17:12Then my wonderful brothers and sisters, I have done lots of,
- 17:17I've had lots of conversations with real estate professionals
- 17:20in Abuja. The first real estate training
- 17:23that I did was for Cairo's real estate.
- 17:26Supposedly that is the real estate development.
- 17:30All I call them now agency Abbey Player that is owned by Debanj
- 17:35and his brother. That's what I heard while I was
- 17:38in the office. I saw the bandage younger
- 17:39brother. Well, I did see the bands, you
- 17:40know, by myself. But anyway, that's just I heard
- 17:43anyway, so the first, so the training that we did with them
- 17:47was in was how to close the deal in real estate.
- 17:52I think. OK, that was the biggest one I
- 17:53did because I think their sales team was like, I think was it
- 17:57like 131315? So that's the biggest real
- 18:02estate training that I did at the time a few years ago.
- 18:05But since then, of course, spoken to other real estate
- 18:08people. Currently working with a real
- 18:10estate professional in in Orca. So Mr. Oguchuku, I'm healing you
- 18:16live on the show. I can't remember your surname,
- 18:18if now would have called called your surname too.
- 18:21So currently working with Mr. Oguchuku on how to revamp his
- 18:24sales process as well. Excuse me.
- 18:27And then he has one or two big deals that we hope we can help
- 18:33him close by the time we're done with our training session.
- 18:36Then also have some guys in Benin.
- 18:40I won't call his name because he seems like a very private person
- 18:43as well. He is into mobile accessories,
- 18:46computer accessories, gaming consoles and accessories and
- 18:51music, you know, lifestyle and digital basically.
- 18:53And he had a store in Benin and we, the work I did with him was
- 19:02trying to get his sales team on point.
- 19:04He had a team of three females. Yeah, that was the first time I
- 19:08worked with an all female team. It was fun also because they
- 19:12were much younger than me. So that that was interesting.
- 19:17That was interesting. That was the first time that
- 19:20organized training and somebody won't show and I say I like
- 19:23what's up. Like you didn't show up saying I
- 19:25was tired. I say, hey, I said I shouldn't
- 19:28be because I had hedges that I'm not called out Any particular
- 19:33generation, but I've heard that a certain age grade in Niger
- 19:36like they just can't be bothered.
- 19:38Like it's their job. But you know, if they're tired,
- 19:40they will come to work. If you vex and you sack them and
- 19:42say no problem, then they move on to the next job.
- 19:46So that was my first time I've seen accounting that will call
- 19:50for meeting. The trainer will say show or guy
- 19:52will say show. And then the next day you say
- 19:55what happened? So I was tired so I was
- 19:57sleeping. So hey, so OK now.
- 20:00So I'm glad I'm not an employer anyway.
- 20:03But apart from that, it was really, really interesting.
- 20:06The rest of the team, I'm sorry for sales, yes, for sales reps,
- 20:11all female. But the rest of the team were
- 20:12really on point. I like the way they took to the
- 20:16training. And I'll say the star pupil
- 20:22anyway. Let me not go too much into
- 20:24personal detail, but let me just the star pupil, OK?
- 20:26Let me call her name. So Alex, in case you're
- 20:29listening, Alex is you. Alex, you broke my heart or you
- 20:32really, really, really, really, really broke my heart because
- 20:36you know, anyway is a is a personal issue because I don't
- 20:40know why nowadays young people are afraid of marriage.
- 20:42So Alex is afraid of marriage and she's making some personal
- 20:45choices that in my own opinion, she no suppose make.
- 20:49So I think I'll make a podcast episode about that.
- 20:52Young people stop being afraid of marriage.
- 20:55It is not as big and as scary as you people think.
- 20:59It's not that scary at all. Yes, we hear about the divorces
- 21:04and the this and the domestic violence and the blah, blah,
- 21:06blah. But truth of matter is for like,
- 21:12if you keep it simple, I keep it straightforward and you say
- 21:15you'll marry your friend and you'll marry a human being.
- 21:17It actually is quite fun. It has the challenges with
- 21:21finances, learning how to build a home together, things like
- 21:25that. But honestly speaking, if you
- 21:28marry your friend and you focus on marrying a human being, then
- 21:32of course there are a couple of things you need to learn.
- 21:34It'll be OK. I'm not saying that there won't
- 21:37be issues that won't be problems, but it is not as big
- 21:43and as scary as you all are taking it.
- 21:44So Alex, if you're listening, yes, I'm talking to you.
- 21:47And you know the questionable choice that I'm talking about.
- 21:50So you suppose make AU turn and I still will call you anyway
- 21:56later on on the personal note, so we can talk about these
- 21:58things. So the people in Benin City yes
- 22:04yeah, mobile accessories, computers, gaming, music.
- 22:07And that one was was an interesting environment because
- 22:11lots of the sales that they get was walk insurance because it
- 22:14has they had a physical location.
- 22:16So it's people walking into the store.
- 22:17So basically just trying to increase the conversions.
- 22:20So how many people walk into the store, how many people buy?
- 22:24And then we start trying to increase conversions.
- 22:26Now conversion is when you get a potential customer to take the
- 22:30next step, the next smallest step that is required or that
- 22:35would help you close, close, close the deal.
- 22:39So if somebody walks into the store and say, do you have
- 22:41iPhone charger and you say no and the person walks out there,
- 22:44you know that that's bad. That's very, very bad.
- 22:47As in no conversion at all. You do convert anything, but
- 22:50somebody wanted to shop and say, do you have iPhone charger?
- 22:54And then you say, hold on one moment, let me go have a look.
- 22:57Oh, by the way, what kind of iPhone is it?
- 22:59And the person says iPhone 17 Pro Max.
- 23:02You say, oh, actually, yes, we do have a charger.
- 23:04I kind of have a look at your phone.
- 23:05I just want to be sure, Is it a type C or is it a type
- 23:08something? You have a look at it and then
- 23:10you go and then you come back with like maybe like 4 chargers.
- 23:13I say, yeah, we do have chargers.
- 23:16This is what we have in store. We have different options here
- 23:18as you can see, each of them ranges from between 50K to 170K
- 23:24per charger, you know, depending on what it is that you want.
- 23:27If the person shout I say 170 K, you say, my brother, it's iPhone
- 23:3217, it's a Pro Max. You know, the economy is really,
- 23:35really harsh, but how about we do it this way?
- 23:39Let me just walk you through some of these options and after
- 23:43that we can decide. We can decide on whether you
- 23:46know you're interested in picking up 1 today or not.
- 23:48How does that sound, Sir? And the person says, OK, no
- 23:52problem. You see that small step is a
- 23:54conversion. The guy said OK, he will stay in
- 23:57the store. It is a confession.
- 23:59He has taken one small step. So we had to learn how to teach
- 24:06the ladies how to get small conversions one step at a time
- 24:11because he does not pay you. If every single day 20 people
- 24:14walk into the shop and then 20 people walk out, like where do
- 24:18you think your salaries come from?
- 24:19A guy has to pay you from somewhere.
- 24:21We need to be getting some conversions.
- 24:23We need to make sure that people stop.
- 24:25We need to engage people in a conversation.
- 24:27We need to do some need analysis.
- 24:29We need to show them a couple of options.
- 24:31We need as in you know the stuff we need to do to make sure that
- 24:35if every single day 10 people are entering the shop at least
- 24:39if like 6 or 7 are buying out of 20 every single day is not bad.
- 24:46In fact, then your salary will be guaranteed.
- 24:50OGA will pay you on time, no stress.
- 24:54And you know lots of you who are employees in Nigeria, you will
- 24:58not understand the psychology of your gas.
- 25:00Let me explain. Nigeria is not like London,
- 25:04Nigeria is not like America, Nigeria is not like Australia or
- 25:08gas here are very cool and kind of informal.
- 25:11So anyway, that's part of reason why you know they shout at you
- 25:14employees anyhow, because you know we have this informal thing
- 25:16going on. It has the disadvantages yes.
- 25:20However, this informal thing also has plenty of upside plenty
- 25:25of advantages. Like I told them I say Alex this
- 25:29iPhone something something you're looking at.
- 25:31Do you know that if you perform what to so so, so and so and you
- 25:34say, Olga, I'm liking this phone.
- 25:36Do you know that Olga will give you?
- 25:38She laughed. I said, if you don't believe me,
- 25:40ask him. Now the guy who owned the shop,
- 25:44he didn't tell me. But you know, I've been in
- 25:47Nigeria long enough to know that that's just how it happens.
- 25:52And so one day when I was on the training, I said, you didn't ask
- 25:55her, but you said no. And then I said it.
- 25:58I said it live. I said, OK.
- 26:00I said, bro, this is what I told the ladies.
- 26:02True or false? And his response was, if you're
- 26:06giving me this kind of returns now, what is it is not just one
- 26:10phone. And then she said no, that
- 26:12actually she she's not really a phone person that she would like
- 26:15the money equivalent. I can't remember how much it
- 26:18was, I think it was like 700K or something.
- 26:20This was a while ago and was not one of these iPhone Pro Mac
- 26:24something, something, something. And then he said, he said done,
- 26:29if you personally, personally are responsible for closing.
- 26:32So, so, so and so it is done. I'll give you the cash.
- 26:37So the advantages, you actually can tell your guy that, look,
- 26:41OK, this what's been going on, this what's been going on?
- 26:43We've been good. I've done this, I've done this.
- 26:46How far? Now raise me something.
- 26:48Your guy will raise you. That's the benefit of being in
- 26:51Niger, in America, in London. It will be a whole formal
- 26:55process. You're running through HR,
- 26:56running through accounting, something, something.
- 26:59Then of course they'll be worried about discrimination
- 27:01because if they give something to Alexandra and they didn't now
- 27:06give it to to Anita, it will now cause problem.
- 27:11But in this nature, if you're able to stay with your full
- 27:13chairs. Look, Olga, this is what I did
- 27:15last month is what I did, you know, encourage your girl, you
- 27:18know, support me Olga, I'll do something.
- 27:22And for those of you who still don't agree, there's this guy
- 27:26Circuit Motor he is a car dealer in Abuja is at his place that I
- 27:33saw on the purple Tesla Cybertruck that have been lost
- 27:37in over. It's just that you know, money
- 27:40have man, because the car is 430 million and if you if you carry
- 27:44me and squeeze me up and down, even if you sell my blood, you
- 27:47won't get that money. But anyway, I'll still continue
- 27:50to lost after the car. You know, we'll get there.
- 27:54So as I one day now while I'm still on Instagram, I noticed
- 27:58that there was a post circle motor, one of his sales girls.
- 28:02She was now saying that oh that she wants to thank circle motor
- 28:05because he just gave her the iPhone something, some pro,
- 28:08something, something, blah, blah, blah, blah, blah, you
- 28:11know, and then she turned the camera and then he was there and
- 28:13yes, he gave to her to encourage her stuff.
- 28:15These things happened in Niger. You can actually tell your guy
- 28:19that look, OK, 2025 was a very good year.
- 28:23I was your best seller. Look at the results here.
- 28:25You know, you suppose encourage your girl, encourage me.
- 28:29Say, what do you mean by encourage you?
- 28:30I say I want iPhone. Something, something, something,
- 28:32you say OK, all right, done. Because superstars are hard to
- 28:36find. They are very, very hard to
- 28:39find. So when your guy knows that this
- 28:41person is a superstar and OK, what does he take?
- 28:45This year, I just she didn't ask me for salary increase.
- 28:49She just asked me for iPhone done.
- 28:52She asked me for salary increase.
- 28:54She just said I should give her 650K done because I want to keep
- 28:58a superstar. So that was my guy in Benin,
- 29:03although he's moving over to Abuja soon, you know, for
- 29:06different reasons by any that's that's a podcast episode.
- 29:08They're moving their whole operations to Abuja.
- 29:11So it looks like me and him we're going to be seeing more
- 29:13often now. So let's see what else.
- 29:16OK. I want to work with someone who
- 29:18has a cyber cafe and a Co working space.
- 29:20To be honest, I didn't even know that cyber cafes still existed,
- 29:24especially since it's in Lagos. I just assumed that everybody in
- 29:27Lagos, you know, you have your own laptop.
- 29:30Excuse me, you have your own laptop, your own Internet
- 29:31connection. But it looks like it's more
- 29:34about a socializing thing. It's no longer a practical thing
- 29:37because back when I was a teenager, cyber cafe was was
- 29:40because we didn't have Internet. So you go and then you buy time.
- 29:42You give me. You begin to browse Internet and
- 29:46it was very frustrating back then.
- 29:47You buy one hour, but because Internet speed was slow, you use
- 29:51like 15 minutes to sign into your Yahoo account.
- 29:55Then you use another 15 minutes to open one e-mail.
- 29:59By the time you click reply, it will take another 30 minutes.
- 30:02Then before you hit send, Yeah, the thing will time you out.
- 30:06You don't have to go and buy another one again and start that
- 30:08whole process. I mean, those days are wild, you
- 30:11know? But then now everybody has
- 30:12Internet from their phone and, you know, we thank God, making
- 30:14progress. So it's easy to do business now.
- 30:18Back then, man, it was hard. It was really, really hard.
- 30:21Those are the fun days. So now cyber cafes, people just
- 30:26go there, people chill. The guy is making money because
- 30:29he's selling coffee and he's selling some.
- 30:32OK, cancel alcohol because you need particular licenses in
- 30:35Lagos and in Abuja you need a license to sell alcohol.
- 30:39I think in Beno state too as well.
- 30:40I've seen it in Beno State, you need licenses to sell alcohol.
- 30:43So the guy they sell coffee, you know egg bones, Sorry, I say egg
- 30:47bones. My wife said it's not egg bones.
- 30:49That is nothing like egg bones. My wife said it is egg.
- 30:52But anyway, you know in my family, some of us say egg bones
- 30:57because it's bones and it has egg inside.
- 30:59So the girl sell coffee, egg bones, meat pie, salad.
- 31:06What else is it? Kale, like some funny drink, you
- 31:08know, kale, You know, all this I just got back, You know, people
- 31:11don't have to go on school abroad.
- 31:12They come up with some weird habits, weird, weird habits.
- 31:16You say you're drinking kale. I say, what is this?
- 31:17Is it not bitter leaf? It's not just blended bitter
- 31:19leaf that you're drinking. This thing is bitter as hell,
- 31:23but you say it's healthy. There's removing toxins for our
- 31:26system. Like that is just this blended
- 31:30bitter leaf. I bet you should stop deceiving
- 31:31yourself because before you want to go on school abroad, like
- 31:37your grandmother has already been grinding bitter leaf and
- 31:39drinking it, you know, straight and, you know, at affordable
- 31:43price. Instead, you go somewhere
- 31:45somebody will tell you that they give you kale or they will give
- 31:47you this, they give you that, they give you some fancy name
- 31:50and I'll be drinking something. You say you're cleaning your
- 31:52toxin. It's too much money.
- 31:54There's a problem. So, yeah, this guy with the
- 31:58Cyber Cafe and the Co working space, OK.
- 32:01The work we did with him was this.
- 32:02When I first hooked up with this guy, he was part of a program in
- 32:06Lagos with the Faith Foundation. Now the Faith Foundation is an
- 32:09NGO. They are interested in
- 32:12entrepreneurial development. So people who have business
- 32:15ideas, you know, they coach you up, give you classes, things
- 32:17like that. Now they started doing this
- 32:19program with the OCI F that is Orange Corners International
- 32:22Foundation. I think it's part of the real
- 32:26family of I'm really, really sorry.
- 32:29I really should get my facts together.
- 32:33And it's a good thing now those people don't listen to this
- 32:35podcast, you know, the good events.
- 32:37They'll say, how can our partners not not know our name?
- 32:39So the Orange Corners International Foundation, royal
- 32:42family of Denmark, I be Netherlands or whatever.
- 32:46Mona Novak's by my own mind. You know, all of you are the
- 32:49same. When I see you guys, all I think
- 32:50about is Vikings and Thor and you know all that.
- 32:54Yeah, I know it sounds racist, but honestly that's just what I
- 32:57think about. And plus you guys are tall, like
- 33:00really, really tall. I always wanted to be A7 footer.
- 33:05In fact, maybe I should check back to Denmark so that whatever
- 33:08it is that they are eating there, I will eat.
- 33:10Maybe I can catch up and be 7 feet tall.
- 33:13So Faith Foundation was in partnership with Orange Corners
- 33:19Innovation Fund. I'll be whatever fund they still
- 33:22are doing that. And so that's how I got hooked
- 33:26up with this guy through the program because I was one of the
- 33:29mentors and he had two business ideas that he was in the
- 33:34incubation stage though at the incubation stage at the time.
- 33:40So there was this Cyber Cafe which was running and then he
- 33:42wanted to do sort of like a Pan African, I would say video game
- 33:49because yes, it's a video game, but it was more about like
- 33:53virtual reality and, and not virtual reality.
- 33:57What's this thing called when you have a, when you have a
- 34:04different life online, what is this thing called?
- 34:06You know, like the metaverse and you know, these sorts of things.
- 34:08I can't remember what the technology is called.
- 34:10So that was the game. So I was just trying to help him
- 34:13figure out, OK, which one is a better idea?
- 34:15Which one has promised? Which one can we validate to be
- 34:20sure will get traction? You know, like are Nigerians
- 34:23really into all these thing, you know, living a double life
- 34:25online and you know, bloody blah, is Pan Africanism still a
- 34:29thing? Are people even interested in
- 34:31this idea of you know, we are Africa, we are one great united
- 34:35continent because you know, at the end of the day, this is this
- 34:38is business. We can have all fancy ideas as
- 34:41fancy ideas as we want by the end of the day.
- 34:44Is this something that people pay money for?
- 34:46That is what market validation is around is about.
- 34:49You know, those of you in the tech space, you like to say
- 34:51product market fit. That is the whole idea about
- 34:53product market fit. I can think that this is a
- 34:55wonderful idea. I can think that this thing
- 34:57needs to be done. You know, me and my wife and my
- 35:01family members, we can't think this is a beautiful idea.
- 35:03But if at the end of the day, people are not willing to pay
- 35:05Shishi, they're not willing to pay guy for this thing, then
- 35:08it's not going to work. So those are the things I was
- 35:12trying to figure out with this fellow was part of the Faith
- 35:17Foundation program and also with Orange Orange Corners
- 35:20International. Yeah, OK.
- 35:23Then there were also prizes. And I think that was the first
- 35:25time I got the prize winner because I can't remember how
- 35:29many euros he got. I will call the amount so that
- 35:31people won't decode who the guy is and then go and start begging
- 35:34him for EUR. But the guy he got, he got a
- 35:37couple thousand, a couple €1000 and he won.
- 35:41And I've noticed that since that time, it's been, it's been like
- 35:443-4 years, I've noticed that anybody who passes through me
- 35:47through that program, the person wins the prize, the person wins
- 35:50the prize. So that's how this year now when
- 35:53the last winner, when she won, I was looking at my wife, I was
- 35:56saying, babe, it'd be like, say, you know, be like, say I got the
- 35:59magic. Now anybody I touch, the person
- 36:02turns to gold. They win that money, they win
- 36:04their EUR. And then and I picked up the
- 36:08phone, I called on the organizers and I said harsh and
- 36:11the guy that look what's up now, every year, every year these
- 36:14people does they win, you know, thousands of EUR, thousands of
- 36:17EUR 8010 thousand 12,030 thousand 40,000.
- 36:21I say, how far now? So that money should come to us.
- 36:25The guy laughed. He said, I understand all that.
- 36:26I said, look bro, this one is beyond.
- 36:28I understand, I understand. I'm coaching people for you and
- 36:31see as they win prize up and down and then me meanwhile as
- 36:34what's going on. So anyway, that's how we left
- 36:37the conversation. And of course, God willing, I'm
- 36:41sure that the next person that I handle from Faith Foundation and
- 36:44OCIF is going to be a prize winner as well.
- 36:46So if you are listening to this podcast and you are currently
- 36:51with the Faith Foundation, you have been accepted for the OCIF
- 36:53program. Ask for me by name.
- 36:56Ask for me. Let's show what we can do.
- 36:58Let's say we can make you win that money, win the thousands of
- 37:02EUR change your life. And if you're an organizer, you
- 37:08are an auger in Faith Foundation or you're on auger in OCIF and
- 37:12you're hearing this thing. People need to love us on up.
- 37:15I say love us, love up, need to love up on us.
- 37:19See, as euros are just flying everywhere, some of those EUR
- 37:22should fly into our pockets. You understand, Help me to help
- 37:28you. I'm sorry about that.
- 37:34Recovering from a cold. So I was like, and eventually
- 37:38the guy jettisoned the gaming idea and most of the funds went
- 37:42back to promoting the Co working space and the Cyber Cafe.
- 37:45And the last time I spoke to him, everything was going OK and
- 37:48it was nice. It was nice.
- 37:50But then the guy broke my heart. He broke my heart.
- 37:53He broke up with his longtime girlfriend.
- 37:54I said, what's going on? Are people afraid of marriage?
- 37:57It's not that hard. It's not that hard.
- 37:59But then I've already gone on the marriage run, so let me not
- 38:02go on that rant again. But seriously speaking, please,
- 38:05we should stop being afraid of marriage.
- 38:06It's not a hard. You find somebody.
- 38:09He's a reasonable somebody. She's a reasonable somebody.
- 38:11You guys seem like your best friends.
- 38:14It's OK this end. Talk to your people, talk to
- 38:17mom, she talk to popsy, talk to your cousins, talk to a couple
- 38:20of people, hang out, go on a couple of dates.
- 38:22You know, it's not a hard. It's not a hard.
- 38:26Then let's see. OK.
- 38:27Also work with someone who is in the package snacks business.
- 38:33OK, I already mentioned that. I think that was my first
- 38:36podcast for 2026 because I noticed that how products have
- 38:40been accepted into Z Crest. Z Crest have this thing they do
- 38:45at the end of the year, they call it the Taste of Niger,
- 38:47where they support Nigeria's Nigerian entrepreneurs.
- 38:50Z Crest they're into wealth management and so they send out
- 38:54hampers called the Taste of Nigeria and they only stock it
- 38:57with exclusively Nigerian made stuff.
- 39:02She was also a prize winner for the Faith Foundation and the
- 39:04OCIF. So that was just that was just
- 39:07nice to see like 01 of my former students as in she don't make
- 39:10weave. In fact, I'm looking at her
- 39:12product now like this one is no more fury.
- 39:15She don't launch is all over Nigeria.
- 39:17So that that was really, really good to see.
- 39:19Then, OK, the last winner of the Faith Foundation OCIF program,
- 39:24she was into cyclical fashion. In fact, when I hear cyclical
- 39:30fashion, I was wondering, what does bicycle have to do with
- 39:32fashion again? But actually, it turns out it's
- 39:34more about recycling that you can take waste that comes from,
- 39:38excuse me, takeaways that comes from fashion processes and use
- 39:42that to make new garments, you know, that people who sell and
- 39:44then things like that. And it was an exciting project
- 39:48to work on because well first of all I was totally ignorant of
- 39:54well first I have no fashion sense at all.
- 39:57In fact 2 days ago my wife was saying my wife's told me that
- 39:59babe. So you know, you show me Shakey.
- 40:00I said sure, you shakey how that's usually marry.
- 40:04You have not heard of another woman, You're not heard of
- 40:06anything. I've never looked at any other
- 40:07babe. He said I know.
- 40:09And then my wife said I'm talking about dressing.
- 40:12That's when I squeeze my face. And then she said babe, you
- 40:15know, I said yes I know. She said you know you show me
- 40:17Shakey as I know. She said in fact you have shown
- 40:19me Shakey Pro Max. I mean they laugh.
- 40:21I said, babe, what is all this now?
- 40:22She said. Look at the way you're dressing.
- 40:24Somebody will see you outside now and say that that's my
- 40:26husband. Are you being fair to me?
- 40:30Anyway, let's talk for another day.
- 40:32But don't worry, when I hammer, I will overhaul my wardrobe as
- 40:37when people see me, I will hire a personal stylist.
- 40:41Don't worry, just pray for your boy.
- 40:44When I hammer, When you see my wardrobe, oh, I'll be too much.
- 40:49Where was I fashion. So I have no fashion sense
- 40:52because of that. I wanted to work with this lady,
- 40:54this fashion entrepreneur. And then at the end of the day,
- 40:57like I say, it's all about market validation.
- 40:59Is this a good idea? Yes, we should recycle, but
- 41:02these things that we're recycling, can we sell it and
- 41:03can we sell it at a good price? Does it make business sense is
- 41:06when you give revenue so that we can plow back into the business.
- 41:09Then briefly try to do some work with someone who was in the
- 41:12dredging space and the marine construction.
- 41:15And that was the biggest lesson that I learned when it comes to
- 41:19managing a reputation because I said we spoke and then I said no
- 41:25problem, now sell for you. Now I was not me coaching him or
- 41:28anything, was me trying to sell his services on a percentage
- 41:31basis because all the contracts that happen in this dredging
- 41:35space, this one is not million, million is not million million,
- 41:40111 is not single, single. It is, you know, double digits,
- 41:44you understand, 200,000,500 million, 800,000,900, as in big,
- 41:49big, big money like that. So once you spoke, I look at the
- 41:52guy and say with these kind of figures, like I'm OK working on
- 41:56the percentage. And so we agree.
- 41:57And then I started, but then unfortunately something
- 42:01happened. I called the first guy.
- 42:04We started talking about the project, talking about the
- 42:06contract, the moment he heard my principal's name.
- 42:09Principal, you know, in business when a principal is somebody who
- 42:13has an agent. So in that case, I was the
- 42:14agent. So the moment he heard my
- 42:16principal's name, he said he's no longer interested.
- 42:19So here you guys say he's no longer interested.
- 42:22That's so long as it is this guy.
- 42:24He called the company name. He now called my principal by
- 42:27name. So OK, I just, I just left it.
- 42:32Then I was working on another project, another prospect.
- 42:36Then as we're talking now, he said, oh, did you say so, so,
- 42:40so, so, you know, maritime construction.
- 42:42I say, yes. He now called him again by name.
- 42:46He said, OK, He said this what? This what he told me.
- 42:48And I quote, he said, young man, I'm going to be very frank with
- 42:51you because you sound like you're a good person and I don't
- 42:54want you to rubbish on him. I say, yes, Sir.
- 42:56He said, that person that you're working for, just leave him.
- 43:03And I said, of course, you know, I told him thank you very much
- 43:06for the advice. And I wanted to know exactly
- 43:07what was up. And the guy poured his heart out
- 43:09to me and he told me everything. And by the time he finished, I
- 43:13said, you know what, let me just leave this guy.
- 43:16So I didn't give him the feedback that bro, your
- 43:19reputation was things that I call to random contacts in your,
- 43:23in your space. And the first person said that
- 43:25so long as it's you, the guy know they do.
- 43:27And then the second person said, leave this guy don't sully your
- 43:31reputation. So that's how I just moved down.
- 43:35I just, I just left. So I didn't actually close any
- 43:37deal in dredging and maritime construction work, but it sounds
- 43:42like good business and I didn't know that boys are making
- 43:44serious money doing things like this.
- 43:49So that one didn't go anywhere. Why did I include it in the list
- 43:52since we didn't work? OK, included in the in the in
- 43:55the list. Just to let you guys know that
- 43:57look, when we talk about these things about trust and
- 43:59reputational damage, you know, like it's a big deal.
- 44:04It could have been a coincidence, but what are the
- 44:06odds? What are the odds that I had a
- 44:11list of people? Not many.
- 44:13I think I had five. The first two people I called
- 44:16had such a visceral reaction to this guy's name.
- 44:20They know the company name and they called him by name.
- 44:23The first person says so long as he's this guy, I am not
- 44:26interested. The Circle person told me, you
- 44:28seem like you're a nice guy, don't rubbish yourself.
- 44:31And This is why. And then he gave me the horror
- 44:33stories. See, sometimes it's not worth
- 44:36it. You want to close the deal
- 44:38because of that, you do some sharp moves and then you collect
- 44:44an extra 1,000,000 here and there but then you rubbish your
- 44:46name and then you rob people of the wrong way and your name
- 44:50travels. Fine industry but like I said it
- 44:52could have been a coincidence so.
- 44:53But man, I don't want to risk it, so I just left it then.
- 44:58OK, another person I didn't get to work with this guy, this
- 45:01person was in the refining space.
- 45:03They were distilling some oil and gas products so that he
- 45:05could make marine engine oil. So he was one of the first
- 45:10people who reached out to me on the podcast, not for consulting.
- 45:13He just wanted my opinion on a couple of things.
- 45:16So when did I put this on the list?
- 45:20OK, yes, I didn't work with him, but the reason I put you on the
- 45:23list, Shah, these last two particular on the list was just
- 45:25to let you guys know that man, boys and girls are making
- 45:29serious bank in Niger. Serious bank.
- 45:35Different industries, different trades, different things you've
- 45:39never heard about. I had no idea that dredging was
- 45:42a thing. I'd never seen a dredger and I
- 45:45had no idea that like the only engine oil I know was engine oil
- 45:52for car and then engine oil for lorry.
- 45:54I didn't know that there's also engine oil for for ships and
- 45:57for, you know, seafaring vessels.
- 46:01I didn't know that they have their own special kind of engine
- 46:04oil and that there's money to be made in refining those kinds of
- 46:07products and that you can build your own refinery and stuff.
- 46:11But in Asia, stuff is going on in Nigeria.
- 46:15So shine your eyes and be inspired.
- 46:17We can make it is we can make it anyway, so sorry for keeping
- 46:23here for 45 minutes, but like I said, just clear my desk.
- 46:27And I've seen that these are the range of people that I've worked
- 46:29with so far. And I thought, OK, not bad,
- 46:32making some progress, but looking forward to even more
- 46:34progress in 2026 and beyond. I'm praying the same for you,
- 46:39your business as well then. Yeah, I think that's it
- 46:45basically. OK.
- 46:46Also remember, for those of you who are multi hyphenates, you
- 46:50have lots of business ideas. There's something I've been
- 46:52talking about today that I mentioned a lot today, which is
- 46:56market validation. Market validation is proving
- 47:00that this product or this service has demand, that it is
- 47:04viable, that people are willing to pay for it.
- 47:06It's an idea that you've seen weaving through all these
- 47:08things. So for the guy who had Cyber
- 47:15Cafe and Co working space, OK, this gaming app that you want to
- 47:18do, is it viable coming here? Product market fit, is there
- 47:24market demand? How many people be willing to
- 47:26pay for this idea? Then for the fashion
- 47:29entrepreneur, cyclical fashion, yes these things are nice, but
- 47:34is it viable? Can we validate the demand?
- 47:39Are people going to pay enough? Are there enough people who like
- 47:42these kind of things, who will pay for this thing, are so
- 47:44margin that will make this business make sense for you?
- 47:51So too many entrepreneurs, the reason why they fail is they
- 47:54start off with the wrong idea. Because of that, I have another
- 47:59training coming up and that is on how we're going to solve this
- 48:03problem in three easy steps. We're going to make sure that
- 48:06you don't pick the wrong idea. If you have 3456 different
- 48:09ideas, we'll help you pick a winner.
- 48:12I'll help you validate demand, make sure that this is an idea
- 48:17that there is demand for that people are willing to pay for,
- 48:22and then we're also going to help create the selling system
- 48:25for you. The whole point of this training
- 48:27is I need you guys to stop juggling 34567 ideas.
- 48:32In fact, the reason why I'm coming up with this training is
- 48:34because too many of you are asking me all these questions.
- 48:36I can do this, I can also do this, I can do that, I can also
- 48:39do that. My true self is this, but I
- 48:41believe that I have potential for that and my ideal calling is
- 48:44so, so so. So what should I do?
- 48:46That's the whole point of the training.
- 48:48So it's the training. Now let's sit down, let's iron
- 48:50out all these things. Stop juggling 3-4 ideas without
- 48:53making a single couple from one. All you have to do is call me,
- 48:56send me a WhatsApp message, send me a text message on
- 48:5908064662140. Just let me know you're
- 49:04interested and let's get talking.
- 49:06Let's get your business moving. So that's it.
- 49:08Thank you very much for listening and even if you're not
- 49:12interested in the program, but you just want to say what's up,
- 49:14you want to say hello, you just want to connect, it's not a
- 49:16problem. I like talking to every single
- 49:18person who finds the podcast and who likes the podcast.
- 49:21Again, the number is 08064662140.
- 49:28Thank you very much for your time and attention.
- 49:30I will catch you all some other time.