Latest / The Prompt / Ep. 587 | Beyond monolithic martech: how composable B2B marketing unlocks real AI impact
Transcript
- 0:01This is on base your one stop shop for solving your most
- 0:04pressing B to B go to market challenges.
- 0:07Each week, host Chris Moody and Paul Gibson talk to sales and
- 0:09marketing leaders to get you in depth insights and creative
- 0:12strategies to set your revenue teams up for success.
- 0:18Everyone, welcome back to the On Base podcast.
- 0:20I'm your host, Chris Moody, and we're going to jump in today and
- 0:22talk about something that we all deal with, and we know this
- 0:26problem well. Most B2B marketing stacks are
- 0:29connected but not often coordinated.
- 0:32And we're going to jump in and discuss composable B2B marketing
- 0:36and why orchestration, not just more tools, never just more
- 0:40tools, hopefully is what separates high performing go to
- 0:43market teams from the rest. And we have an incredible guest
- 0:46to carry us through this conversation.
- 0:49Joining us today is Dan Rosenberg, founder and CEO of
- 0:52Octane 11 and one of the clearest thinkers on how modern
- 0:56B2B teams design flexible multi channel strategies that actually
- 1:00scale. Dan, thanks for your time today.
- 1:03It's great to have you I'm. Glad to be here.
- 1:05Awesome. One of the best headlines I've
- 1:07ever written when I was an analyst was technology alone
- 1:11will not solve your problems, right?
- 1:13Like it was kind of the notion of what we're going to hit on
- 1:16today. So I know we'll tap into that.
- 1:19And you've spent a great career across adtech, martech, data and
- 1:23now AI. We were talking about that
- 1:25earlier, some of your moves. But from your perspective, what
- 1:29feels fundamentally different about the moment we're in right
- 1:33now in B to B marketing versus 5 or 10 years ago?
- 1:37It's an awesome time to be in marketing right now.
- 1:38I mean, AI is, is finally really here in a real way and there's
- 1:43so many amazing tools and techniques.
- 1:45So it's, it's really fun. But I would say that it does
- 1:49feel a little bit like incremental right now.
- 1:52It's kind of like when you build like a campfire, you've got a
- 1:56big pile of wood and you've got like little fires you're
- 1:59lighting around the side to kind of catch it all on fire.
- 2:02And you've got like all these point solution tools that you
- 2:05use in marketing that are like like those little fires, Like
- 2:09everything's getting AI enabled content creation or video
- 2:13snippets or voice overs or strategy and all that.
- 2:17And it's like some of those fires are starting to catch on,
- 2:20but it's not like a whole on blaze yet.
- 2:23That's kind of what it feels like now that things are
- 2:25starting to catch on. Like we're using AI for our own,
- 2:29you know, our own marketing and our clients are definitely using
- 2:32it. But I think where we're headed
- 2:35is it's going to become the whole thing.
- 2:37I mean, I think the AI tools, when you think about the AI
- 2:40tools that you're using, like when do they start to get
- 2:43connected where you've got like you all your marketing data and
- 2:47it's connected to that one-on-one creative and across
- 2:51all your channels and performance tracking
- 2:52optimization, like all of that, definitely like human in the
- 2:56loop for strategy and curation and like the gut check of like,
- 2:59is this a good idea or not? But all that busy work is, you
- 3:04know, I think it's going to be amazing to see all that get
- 3:07really automated and that's when it's going to be really fun.
- 3:10That's going to be the big like bonfire.
- 3:12And that's kind of where we're headed.
- 3:14And actually like that's what we're building, not a 11.
- 3:16Like we built that data layer that connects all the different
- 3:20multi channel B2B marketing tools and lets our clients like
- 3:23really start using AI for analytics and decision making
- 3:27across everything they're doing. And they can do it now and it's,
- 3:31it's amazing. And it's like it's only getting
- 3:33better. And it's like all super
- 3:34exciting. So I think it's a great time.
- 3:36Yeah, I totally agree. I, I, I think the fact that what
- 3:42we do at work bleeds into how we live our lives and our personal
- 3:48lives and the task we did. That part is very exciting for
- 3:51me. I mean, even yesterday my 14
- 3:54year old made the baseball team and they send the schedule out.
- 3:56And look, a year ago, two years ago, right, I would have had to
- 4:01go through, pull up Google Calendar, type all of those and
- 4:04they didn't have an easily accessible link that you could
- 4:07just import or whatever. Hey, I can just take a
- 4:10screenshot. I don't even have to send the
- 4:12URL. I took a screenshot, put it in
- 4:14Gemini. I think I tried ChatGPT first
- 4:17and it didn't like working with Google.
- 4:19To your point about things working together, put it in
- 4:21Gemini, it automatically loaded it all on my Google Calendar.
- 4:25So I'm like, oh, cool, That just saved me what, 10 minutes?
- 4:28I mean, it's only 10 minutes, but every single day we're
- 4:31working that way. So that part's very exciting for
- 4:34me. And you know, one thing that I
- 4:36think we've seen a ton in marketing, we love our acronyms.
- 4:40So you love to name things. You have to come up with new
- 4:43terms and they come and go like the tides.
- 4:46But there's been a lot of conversation.
- 4:49I see LinkedIn post about this probably every other week about
- 4:53ABM is dead or ABM doesn't work. I'd love to know what you think
- 4:58people are actually reacting to when they say that and what's
- 5:01being misunderstood. I love the term ABM and I agree,
- 5:05it always kinds of bugs me that like people are arguing about
- 5:08like, what does it mean? Is this, is this a good idea?
- 5:11But like to me like all B to B marketing is account based
- 5:15marketing. I mean, if you're in B to B,
- 5:17you're selling to businesses and you're not marketing to
- 5:19businesses, then what are you doing?
- 5:22So it's like, I think maybe what people are reacting to is like
- 5:26sometimes you can get like stuck in A like a mode where you're
- 5:31just like over targeting. Like maybe you're just trying to
- 5:34target accounts that you think are in market because like
- 5:37they've got, you know, some kind of intense scores or things like
- 5:40that, or you think that's going to be the most efficient, Like
- 5:43you're going to target or serve content to them, they're going
- 5:46to engage with it and that's going to show great ROI.
- 5:49But that's a little bit oversteering.
- 5:51Like that means that you're ignoring like the 90% of your
- 5:55potential market that isn't in market today, but like you need
- 5:59to create the brand awareness so that you're filling that upper
- 6:03funnel and or even like connecting with users that
- 6:07aren't like the direct buyer so that when people are asking them
- 6:11their opinion, they're like, Oh yeah, I know that company.
- 6:13Like that's kind of that like Interplay, like is ABM, you
- 6:17know, if you define it narrowly, like, yeah, maybe that's over
- 6:20targeted, that's not good. But like marking the businesses
- 6:23like that's a good idea. You know, if you're in B to B, I
- 6:26mean, just like one kind of maybe funny example, like we had
- 6:29a client that was uploading a target account list into a Meta.
- 6:35So you've got like, here's my customers, I can load that.
- 6:38I can target those folks on Meta.
- 6:40They wanted to get more scale. So they turn on look alike
- 6:43modeling. But in Meta look alike modeling
- 6:46is like demographics. So like maybe there are people
- 6:50in the original market who are like, you know, 30 something
- 6:53women living in cities or something.
- 6:55And like, so now they're just targeting all these people who
- 6:58demographically look the same, but they don't care about like
- 7:01that server security system that the client was selling.
- 7:05So like that's kind of like the example of like why like you got
- 7:09to start with the business like B2B buyers and people who care
- 7:12about what you're selling. I mean, so that's just a kind of
- 7:15a counterexample that proves like both got to do account
- 7:18based market. Like you got to start start with
- 7:20that. So anyway, like off the soapbox,
- 7:22but like that's kind of my view on it.
- 7:24No, I agree. I mean, even if people don't use
- 7:27the term account based marketing, it's still going to
- 7:30be there, right? It's it's in everything we're
- 7:32going to do with AI and layering additional context and
- 7:35personalization. So yeah, I don't think it's ever
- 7:38going away and it's always been there.
- 7:40That's the other irony of the whole thing before we caught it,
- 7:43that that's how the best sellers always sold.
- 7:45They knew their top accounts, they got to know them really
- 7:48well. That's what they did.
- 7:50So you know, I'd love to hear across your wide range of
- 7:54experience and working with lots of incredible clients.
- 7:57When you look at the teams who are succeeding with Account base
- 8:00today, what is the biggest mindset shift that they've made
- 8:04compared to some of the earlier approaches?
- 8:06I think there's just like a that kind of age-old formula.
- 8:10It's like start with your ICP or your ICP is like multiple like
- 8:14ideal customer profiles. Start with that, develop a
- 8:18message that resonates with those buyers and then reach them
- 8:22wherever they're at. I mean, that's the X of the ABX.
- 8:25It's like across channels or across platforms.
- 8:29But then make sure to track it all.
- 8:31I think a lot of times that gets left out because I think a lot
- 8:33of marketers have been just thinking about like high level
- 8:37metrics like clicks, which, you know, isn't revenue or they're
- 8:41like going very, very low and saying like the last mile, like
- 8:44click in a buy, which like hardly ever happens in B to B.
- 8:48So you need to really instrument your channel so that you're
- 8:51getting signal like at all those different, you know, steps
- 8:54across all the different channels, like bringing that
- 8:55into a place and testing and learning.
- 8:58And then what's even better is when you can take those signals
- 9:01and then hand them off to your sales team too.
- 9:03So you're not just using the data for improving your
- 9:06marketing, but you're getting like, you know, more lead data
- 9:09to to your salespeople because, you know, let's face it, mean
- 9:12people are not filling out forms and asking to, you know, get an
- 9:16outreach from salesperson. Like you got to know who's who's
- 9:19in in market. So that's really working.
- 9:21I mean, there's one example that I really love, but just like I
- 9:25think a great Casey on this Jean English, she's the CMO of core
- 9:30weave now, but before that she was the CMO of Juniper Networks
- 9:34and they did this awesome campaign with Christina
- 9:36Hendricks. You know, she's the red haired
- 9:37actress from for Mad Men. And they had this edgy, like
- 9:40totally on brand creative, but then they sliced it and diced it
- 9:44into like every channel possible.
- 9:47I mean, they had like TV and billboards and YouTube and
- 9:49Facebook and LinkedIn and CTV and events and e-mail like
- 9:52everything, but they tracked it all, everything they could back
- 9:56to account level reach and engagement and pipeline.
- 9:59And like that is like a, you know, a big scale version of how
- 10:04to do that. And not every market has a
- 10:06budget to have like an award-winning actor, but that's
- 10:09the framework. So like the companies that we
- 10:11talked to that are doing great, they just have that framework.
- 10:14ICP, great hero, creative Multiplex, the creative
- 10:19research, our customer measure and learn and AI is just going
- 10:23to make that even easier and better.
- 10:26So that's going to be super cool.
- 10:28I got the Olympics on behind me, so I got to, I got to turn that
- 10:30off. Yeah.
- 10:31The lights. The lights flickering.
- 10:33No, that's fine. Yeah, lots of good stuff to
- 10:36watch right now with the Olympics.
- 10:37And I'm a huge fan of Mad Men. I always love the campaigns
- 10:41where people turn once not small.
- 10:45I was going to say one small thing, but it is the old days of
- 10:49let's take our pillar piece of content and atomize it and be
- 10:52everywhere but when it's very orchestrated.
- 10:55And this fits perfectly with a term I mentioned in the lead in
- 10:59I do not want to steal your Thunder and offer my definition,
- 11:04but let's talk about composable B to B marketing.
- 11:08When you say that, what is the simplest way to explain it to
- 11:11everyone listening who may not know that?
- 11:14I mean, composable beating market simply just means
- 11:16building your marketing stack from the best in class modular
- 11:20components rather than relying on like one single, like all in
- 11:24one platform. And so it's kind of like like
- 11:26Lego blocks as opposed to like a monolith.
- 11:29And you, you know, one day writes and talks about a lot
- 11:32Scott Brinker over at Chief Martak, I mean, talks about like
- 11:36the Stacky awards every year in the spring, they have companies
- 11:39that say like, here's like a cool design of like the map of
- 11:43like all the tools that we're using in our, in our marketing
- 11:46stack. And it kind of celebrates the
- 11:49fact that companies are using lots of different tools.
- 11:51I mean, I once counted all the entries into the Stacky Awards
- 11:55and it was like 35 different tools in use.
- 11:57And that's pretty common where companies are using all that.
- 12:00So knowing that, that's what really what composability means,
- 12:04like being able to use like whatever tools you want and plug
- 12:07them in. And that's been hard
- 12:09traditionally, but like it's getting better and easier with
- 12:12some of the interconnectivity across the tools and that that
- 12:15makes it pretty. Exciting.
- 12:17Absolutely. Yeah.
- 12:17We've won a Stacky award in the past, and it was such a cool
- 12:21visual that Creative had just to show how everything works
- 12:26together. Because as far As for the trees,
- 12:28right when you're in it, you use what you use.
- 12:31You don't see how everything's hooking together and powering
- 12:34what's happening here and here. And I've certainly lived the
- 12:38monolith experience. I was acquired into a company,
- 12:42one of the first marketing clouds, and it was the bet that
- 12:46people want to buy everything from one person.
- 12:48And you know, I just don't think a lot of folks work that way.
- 12:53But let's let's let you unpack that.
- 12:55So what is the problem that composability actually solves
- 13:00that a traditional B to B martech stack may not be able to
- 13:04address? The thing that we all love being
- 13:07all of us who have been at this for a long time is this how much
- 13:10markings is constantly changing, but there's always something
- 13:13new. And that's like that's the
- 13:15actually by definition, it's always going to be that way
- 13:18because marketing is about getting attention.
- 13:21And so you just have to be breaking through the clutter all
- 13:24the time. And that means that you have to
- 13:26be always trying something new, but like it's always going to be
- 13:30changing and new formats and, and all that.
- 13:33So like you just, you have to be flexible and you have to have
- 13:36like a set up a platform that's going to help you to test and
- 13:39learn. I mean, like a year ago, who is
- 13:44thinking about LLM search optimization?
- 13:47And now it's like a tool that, you know, there's lots of tools
- 13:50that help with that and everyone's testing them.
- 13:53And like even six months ago, who was you doing ABM on Reddit?
- 13:58And now everyone's talking about ABM on Reddit.
- 14:00It's like a super high demand. So you need to have your stack
- 14:04set up so that you can plug in these different tools and
- 14:07constantly be testing and learning.
- 14:09I love that. And I mean, most B2B teams are
- 14:12using tools from different categories, right?
- 14:16And we see that in the stack your words and Scott Brinker's
- 14:18award, they're way too many tools now.
- 14:20But if an enterprise is using a tool like Demand Base or one of
- 14:25our competitors or LinkedIn e-mail events content, what do
- 14:30you think separates a stack that's connected versus one
- 14:35that's really composable? Yeah, well, I mean, it might
- 14:38sound subtle, but I think the difference is if you're
- 14:42connected, like you can kind of Daisy chain data from one
- 14:44platform to another, but you still need to like go into each
- 14:48platform to see what's happening.
- 14:50When you're talking about something that's composable,
- 14:52Like you really got more of a unified account model where like
- 14:56you can analyze everything, you can plug in tools and data and
- 15:00you can analyze everything together, activity and outcomes,
- 15:04no matter what tools you're using.
- 15:06And that's, I mean, that's the approach that we take at RT 11.
- 15:08Like we work with all the tools you mentioned and our job is to
- 15:11be the glue across that composable stack.
- 15:16And we have clients that love demand base and but they use
- 15:19other tools too. They use Octane 11 to see the
- 15:22activity from demand base alongside the other things that
- 15:26they're doing. I mean, that's actually why we
- 15:28started Octane 11. When I was at Media Mass and I
- 15:32was overseeing marketing there, we were huge demand base
- 15:35customers. We love Demand Base, even though
- 15:37Media math was a the DSP where there's a media buying platform.
- 15:40We also loved man base, but we were also using like a dozen
- 15:43other tools. And what we really needed was a
- 15:46way to connect the dots across everything in an easy way.
- 15:49And that was became the idea for Octane 11.
- 15:51But something that's pretty interesting in the kind of the
- 15:54AI context is that the way this is all getting connected is
- 15:58through the MCP protocol. And that's the, that's the model
- 16:02context protocol that the AI tools use.
- 16:05And that's how the AI tools talk to each other.
- 16:08So like at Octane 11, for example, we synthesize the B2B
- 16:11data and then we make it available through an MCP.
- 16:15And we have an analytics agent that uses that MCP that you can
- 16:20interact with to get insights and get recommendations.
- 16:24And then you can also use it to push data to other platforms
- 16:27that have an MCP like receivers, like an API, like that's the
- 16:31like the AI version. So you can use the data from
- 16:341911 and use it with whatever LOM you want or any other AI
- 16:38enabled tool. And that's where things get
- 16:41really interesting. And that's like, that's like
- 16:44where that the composability becomes super interesting, but
- 16:47you really have data flowing from different tools to get the
- 16:50best value from, from each of the tools in your stack.
- 16:53I love that. I think that's such an exciting
- 16:56space to be in too, for all of us in marketing where we don't
- 17:00have to go to let's say 6, but it's really more like 40
- 17:04different places to do different things and hope they're all
- 17:08talking together. If we've got the tech side
- 17:11buttoned up. Let's jump to the human side.
- 17:13So we know as humans, sometimes we make mistakes, some more than
- 17:18others. I will not insert a domestic
- 17:21joke there about. Stay in your lane.
- 17:25Probably hear me. So I'm not going to do that.
- 17:28Where do you think teams most commonly breakdown when they try
- 17:32to orchestrate across all the channels, all the data measuring
- 17:37everything, who owns what? What do you think is the human
- 17:41element that's most common to break?
- 17:43Well, what I've seen for myself as ACMO and then also with
- 17:47companies that we work with is that sometimes when you start to
- 17:50talk about ABM and this kind of like this concept of going like
- 17:54across channels, sometimes it gets a little over engineered.
- 17:58And so you really you don't need to go big on day one.
- 18:02Like you can start simple. I mean, just like nail that ICP
- 18:06and those target accounts, get that creative story, execute
- 18:10over as many channels as your team and your budget can handle.
- 18:13It doesn't, you don't need to do 20 channels, but like start with
- 18:16a few test and learn, you know, add more as you go, but like
- 18:21make sure you're really connecting like that ICP, the
- 18:24creative, the channels, the measurement, the analysis and
- 18:28this you can kind of learn and improve.
- 18:30And I guess like some teams do get caught up by ownership or
- 18:34like team silos and you definitely have to be careful of
- 18:36that. But like if you start small and
- 18:39you kind of prove the point with a couple of channels, like what
- 18:43you, you'll be able to do is go to other team and say, hey, like
- 18:46we should get our social data in here too.
- 18:48Like there's a, there's a benefit to like the data you can
- 18:51get and show how, because I use social as an example, because a
- 18:55lot of times it lives off in a silo, but like show how the
- 18:59social engagement, like where it fits in the customer journey,
- 19:02like it plays a huge role and it should be visualized and
- 19:06measured in that way. And that's another like, you
- 19:08know, the composability helps you to plug in those tools that
- 19:12you're using, you know, across those different silos.
- 19:16Yeah, I, I love that social actually rolls up to me.
- 19:19So bonus point to you for that because I didn't tell you that
- 19:22when we were talking. But as we have all these
- 19:25signals, I'm, I'm thinking about how we separate the important
- 19:30signals from the noise and what matters the most.
- 19:33How do you think about that with the teams you're working with?
- 19:36It's the same thing like on the execution side, it's the same
- 19:39thing with like the measurement and the analytics.
- 19:41Like you just start simple. I mean, engagement tied to
- 19:45accounts, accounts are tied to pipeline and revenue.
- 19:48Like with that alone, like you can get a great picture of
- 19:52what's working like what, which channels are engaging the
- 19:56clients that are turning into pipeline and turning into
- 19:59revenue. And something that's really cool
- 20:01again on the AI is that it's like the AI is like is great at
- 20:05interpreting that. So in the past, I mean maybe
- 20:09even like now for most companies, like they're looking
- 20:12at tons of data. And they're trying to make sense
- 20:15of it. And that's can be really hard.
- 20:17But if you're plugged into data across your channels with the
- 20:21outcomes from CRM data for revenue and pipeline, and you
- 20:26can plug that into a smart LLM that has a context, It'll give
- 20:31you like a great point of view on what's working, how things
- 20:36are working relative to each other, which you should do more
- 20:40of or things that need attention.
- 20:42So it's, it's getting pretty smart.
- 20:44And I think it is, it's going to just really step into the shoes
- 20:47of a lot of the traditional attribution tools.
- 20:50I mean, there were a lot of attribution tools over the years
- 20:53that were just like super complex that needed that like a
- 20:56like a data scientist, like a lot of advisory hours to like
- 21:00set up an instrument and like tweak it and get it quite right.
- 21:04And you know, even when it got right that people disagreed with
- 21:08like the assumptions. But I don't really think you'd
- 21:10need that anymore. I think if you've got your data
- 21:13organized and integrated with the tool like opt in 11 or
- 21:16something else like the AI can like it's amazing at
- 21:19interpreting it and give you like real insights that you can
- 21:22share with the CMO or the TFO or the CRO or CEO at the board.
- 21:27And that's it's really only getting better.
- 21:29Yeah, I think we're all excited for that.
- 21:31Attribution has been the bane of many marketers existence for a
- 21:36very long time, trying to fight those fights and win those
- 21:39battles. And what you said resonated with
- 21:42me too, because it wasn't that long ago when I was an analyst
- 21:46and my most popular research piece was double funnel.
- 21:49And it was literally from that pain point of trying to
- 21:53understand what was working and what was not in a very large
- 21:57high growth organization. And everything was a drop down.
- 22:01So they had a very sophisticated BI tool and it was like, OK,
- 22:05let's see how events perform. Boop boop, boop, here's how
- 22:08events perform. OK, let's see how website
- 22:11performs boop boop boop website. And you know, I was sitting
- 22:15there as an analyst going, but how have you ever put them side
- 22:18by side to see throughout the entire funnel how it performs?
- 22:21Because you're being told your conversion rate for this is bad,
- 22:24but compared to what? And then that was, oh, dummy,
- 22:28you know, you need to put everything side by side.
- 22:30So the fact that now we can look at an infinite number of data
- 22:35sources and have those inferences in the comparison, I
- 22:37mean, that's very exciting to me as a marketer and hopefully
- 22:40everyone's geeking out about. Yeah, it's a super fun time.
- 22:43And think about this like not just your for sure, you want to
- 22:47be able to compare your marketing tools side by side.
- 22:50Like I mean, you, you could should have visibility on that.
- 22:52But like, hey, there was a product launched that that
- 22:54quarter or there was like some kind of global events that like
- 23:01push down sales, like the AI will be able to ingest all that
- 23:06kind of context. So like getting your data in and
- 23:09the global context is going to be incredible.
- 23:12I was laughing because the detective work we've done in our
- 23:15past lives as marketers to figure out why, why did it spike
- 23:19in October of last year? What was in October?
- 23:21Oh, the brand launch, that's what.
- 23:24Yeah. Or, you know, actually in Google
- 23:26Analytics, someone annotating different things that happened.
- 23:29That used to be how we would watch that You'd have to put a
- 23:32little label in and say here's what we changed.
- 23:34So that's really cool. One question I have for you
- 23:37before we jump into the the lightning round, some of the
- 23:40quick headers that we like to ask.
- 23:43We've talked a lot about accounts and the individuals at
- 23:46those accounts. Your meta example is really good
- 23:48too. Like we can't conflate the two.
- 23:50We have to be smart with starting with the account moving
- 23:53down as we think about buying groups.
- 23:55So connecting the important folks at an account and trying
- 24:00to orchestrate things with them together.
- 24:02How does composable marketing fundamentally change how we
- 24:06engage buying groups? Well, I mean, I think buying
- 24:09groups are great. I mean, B to B purses are most
- 24:12often made by a group. So you have to be top of mind
- 24:15for all the different influencers in the group.
- 24:18And that's what Yon Schwartz and Mimi Turner, I don't know if you
- 24:21read any of their stuff at LinkedIn, B to B Institute, they
- 24:24call it buyability, where the brand recognition of your
- 24:29product when it comes to the buying committee is critical to
- 24:33getting everyone over the finish line to make the buy because it
- 24:37greatly reduces the risk. So I, I think a lot of companies
- 24:42get overly focused on like precise targeting.
- 24:45Like this is the buying group of like, these are the five people.
- 24:48We just got to interact with them.
- 24:50But I don't think you need to obsess about that because in
- 24:53reality, for most B to B products, like you need to be
- 24:56known by a lot more people from the finance department, like the
- 25:00procurement team, the CEO teams that you may not think are part
- 25:04of the decision are going to be part of the decision.
- 25:06So, you know, the more your brain is known across the
- 25:09organization, the better. And that just means like loosen
- 25:11the targeting. I'd say that's our
- 25:13recommendation. So it's, you know, across
- 25:15departments. And if you're in a very big
- 25:17company, you can narrow down by, you know, the right departments
- 25:20or the right geography that you know, you're, you're focused on.
- 25:23But for smaller companies that you're selling into, like just
- 25:26target the whole company because you kind of need everyone to be,
- 25:29you know, on board. So but anyway, that's, that's
- 25:32more about, you know, buying groups on composability.
- 25:35I mean, it's just, it's just about being able to use whatever
- 25:37tools or media is going to help you reach those target audience
- 25:41and target companies and whatever departments, whatever
- 25:43you define to be the buying group and the influencers.
- 25:46So you can kind of breakthrough the noise and then measure it.
- 25:50Cool, cool. So we like to ask some
- 25:52consistent questions and I am really excited for your answers
- 25:56on this because with composable marketing and a lot of the
- 25:59things you're doing, you probably have used an infinite
- 26:02number of tools. So the first question is, what
- 26:05are your favorite tools or technology that you'd recommend
- 26:08to our audience? Well, we had a lot of clients
- 26:11who love demand base, of course, but some of the things that also
- 26:15are constructing a lot of success with maybe a little bit
- 26:17news like CTD on LinkedIn. Companies are loving that
- 26:21companies are loving Adm on Reddit.
- 26:23That one is like come out of nowhere.
- 26:26So like we are seeing like the larger platforms, like seeing
- 26:30some, you know, new stuff and innovation.
- 26:32But for like the AI tools, there's just so much, I mean,
- 26:36it's coming in so fast and furious.
- 26:37Like my Instagram, like every other post is an ad and they're
- 26:43for really cool tools. And most of them are like AI
- 26:46marketing tools. Like, you know, if I'm, you
- 26:48know, as soon as you download more, you're going to see ads
- 26:50for a bunch of others. I just was trying out arc ads
- 26:53for like AI voice overs. Maybe you'll see some ads that
- 26:56we're running the using tools like that or cap cut we use for
- 26:59our video editing. We're starting to do a lot of
- 27:02video for our own marketing. So I think the innovation is
- 27:05amazing. It's going to get great when the
- 27:07tools get connected though. These are all, remember these
- 27:09are all still like point solutions in a lot of ways that
- 27:12are off on their own silos. Like imagine when they start
- 27:16talking to each other through the MCP protocol.
- 27:19It's going to be super cool. I expect out Team 11 to be part
- 27:21of that. But that's where things are
- 27:23going to get really fun and that's that's not too far out.
- 27:25Yeah, we have some cool stuff we're working on that will plug
- 27:28right into what you're doing already, which is nice.
- 27:31But it is frustrating when you hit a stumbling block when
- 27:34you're using any AI chat interface and then you're like,
- 27:38oh, you have to go here and do these three things and then go
- 27:41here and do these three things. Eventually that's going to be
- 27:44staggered along like dumbbells. Yeah.
- 27:47Well, what are your favorite information sources?
- 27:50So we call this Goodreads, but it could be book, blog,
- 27:52newsletter, podcast. You just talked about viability.
- 27:55I'm curious, what are some of the things that inspire you or
- 27:59keep you grounded that you recommend to folks?
- 28:02In our category in our industry, like I, I'd listen to market
- 28:05texture a ton. That's with our area, Paparo and
- 28:08Eric Franchi. There's always, there's going
- 28:11through all the news and AD tech and martech and AI and just
- 28:15what's happening. So that, that one I love as AB2B
- 28:18marketer or CMOI love listening to open market.
- 28:21That's also Eric Franchi, but also Joe Zappa.
- 28:24And that's more of like a practitioner's guide to B to B,
- 28:27which I love always walking out of those with some really good
- 28:31ideas. But in our business, I'm always
- 28:34listening to like saster to in like 20 minute BC for just kind
- 28:40of, you know, broader SAS tech industry.
- 28:43I love those. Those are always inspiring.
- 28:45What about people? So exact same question, but
- 28:47people? You've mentioned a couple, so
- 28:49it's fine if you want to shout them out again, but who are a
- 28:51few of the people who inspire you the most?
- 28:55Well, I love, I mentioned Jan and Mimi from LinkedIn B2B
- 28:59Institute. Those guys are always great.
- 29:01It's always kind of provocative what they're putting out there.
- 29:04They could be great folks to have on.
- 29:05Putney Clues is a great suit. She's the CMO at Bambura.
- 29:08She's been great doing really good things.
- 29:10It's like Acmo, then you came from Amex Incision, but now
- 29:13inside of like a more tech company, which is really
- 29:16interesting. Paul Connecting is a is a repeat
- 29:19CMO. He's the CMO of out brain, which
- 29:22is a publicly traded company and beeswax before that.
- 29:25So like some great kind of long term perspective on like how to
- 29:28breakthrough, particularly for marketing martech companies.
- 29:31So I always enjoy talking with those folks.
- 29:35Awesome. And then the last question.
- 29:37This is the most important one, though.
- 29:39We saved the hardest one for last.
- 29:41For the folks who want to pick your brain or may want to talk
- 29:44to you about how you could help them with composable marketing,
- 29:47how can they get in touch with you after this episode?
- 29:50Well, if you're an enterprise marketer or you're at an agency,
- 29:53and particularly if like advertising is a big part of
- 29:56your marketing plan, definitely just reach out to me on
- 29:59LinkedIn. I mean, I'm on there every day.
- 30:01And just hit me up. I'd love to show you a demo,
- 30:04show you how this composable stack works in practice.
- 30:08And some of the like amazing things you can do, like once you
- 30:11get your data integrated in a line across all these channels
- 30:14and then you plug that into an AI analytics tool, like it'll
- 30:18blow your mind. Awesome.
- 30:19Well, thanks so much for your time today.
- 30:21This is really helpful. I know I'm taking notes here,
- 30:25have some of my screen too with AI actually, but lots for me to
- 30:29do to continue to ramp up on this.
- 30:31So thank you so much, Dan. Yeah, Thank you.
- 30:33That was fun. Thanks for joining us for On
- 30:36Base. If you enjoyed this episode,
- 30:38please be sure to share, rate, review and subscribe on Spotify,
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- 30:45The show is brought to you by Demand Base, the only account
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- 30:51alignment.