Latest / Let's talk Marketplace / What's up eBay Live? Taking stock six months after the launch #LTM151"

Transcript

What's up eBay Live? Taking stock six months after the launch #LTM151" · Let's talk Marketplace

• 0:00
  Welcome.
• 0:01
  There
• 0:01
  she
• 0:01
  is.
• 0:02
  She's
• 0:02
  beautiful,
• 0:03
  she's
• 0:03
  new,
• 0:03
  She's
• 0:04
  a
• 0:04
  black
• 0:04
  and
• 0:04
  white
• 0:04
  goddess.
• 0:05
  She's
• 0:05
  casual,
• 0:06
  she's
• 0:06
  cool,
• 0:06
  she's
• 0:07
  fab.
• 0:07
  I
• 0:07
  love
• 0:08
  this.
• 0:08
  Another
• 0:09
  classic.
• 0:09
  This
• 0:09
  is
• 0:10
  really
• 0:10
  like
• 0:11
  a
• 0:11
  piece
• 0:11
  of
• 0:12
  history
• 0:12
  that
• 0:12
  we're
• 0:12
  looking
• 0:12
  at
• 0:13
  right
• 0:13
  now.
• 0:14
  Has
• 0:14
  everybody
• 0:14
  got
• 0:15
  their
• 0:15
  engines
• 0:15
  ready?
• 0:16
  Now
• 0:16
  that's
• 0:17
  what
• 0:17
  I
• 0:17
  call
• 0:17
  lifecommerce.
• 0:18
  Fast,
• 0:19
  dynamic
• 0:19
  and
• 0:20
  highly
• 0:20
  energetic.
• 0:21
  And
• 0:21
  that's
• 0:21
  what
• 0:21
  we'll
• 0:22
  talk
• 0:22
  about
• 0:22
  today.
• 0:23
  How
• 0:23
  LifeCommerce
• 0:24
  works,
• 0:24
  whether
• 0:24
  you
• 0:25
  should
• 0:25
  consider
• 0:25
  it
• 0:25
  and
• 0:26
  and
• 0:26
  why
• 0:26
  ebay
• 0:26
  has
• 0:27
  gone
• 0:27
  all
• 0:27
  in
• 0:27
  with
• 0:27
  their
• 0:28
  very
• 0:28
  own
• 0:28
  live
• 0:28
  commerce
• 0:29
  feature,
• 0:30
  Ebay
• 0:30
  Life.
• 0:30
  Let's
• 0:31
  go.
• 0:35
  Let's
• 0:36
  Talk
• 0:36
  Marketplace.
• 0:37
  The
• 0:37
  Marketplace
• 0:38
  podcast
• 0:38
  with
• 0:38
  Ingrid
• 0:39
  Lohmer
• 0:39
  and
• 0:40
  Vana
• 0:40
  Rie
• 0:40
  Dichte.
• 0:44
  Hello,
• 0:44
  everyone
• 0:45
  and
• 0:45
  welcome
• 0:45
  back
• 0:46
  to
• 0:46
  let's
• 0:46
  Talk
• 0:46
  Marketplace.
• 0:47
  I'm
• 0:47
  Ingrid,
• 0:48
  your
• 0:48
  host,
• 0:48
  as
• 0:48
  always,
• 0:48
  and
• 0:49
  today
• 0:50
  I'm
• 0:50
  really
• 0:50
  happy
• 0:51
  that
• 0:51
  we
• 0:51
  can
• 0:51
  bring
• 0:51
  you
• 0:52
  a
• 0:52
  topic
• 0:52
  that
• 0:52
  has
• 0:53
  been
• 0:53
  in
• 0:53
  and
• 0:53
  out
• 0:53
  of
• 0:53
  my
• 0:54
  conversations
• 0:56
  with
• 0:56
  brands
• 0:57
  and
• 0:57
  sellers
• 0:57
  all
• 0:58
  the
• 0:58
  time
• 0:58
  over
• 0:59
  the
• 0:59
  last
• 0:59
  few
• 0:59
  months.
• 1:00
  And
• 1:00
  that
• 1:00
  is
• 1:00
  live
• 1:01
  commerce
• 1:01
  and
• 1:02
  how
• 1:02
  does
• 1:02
  it
• 1:02
  work?
• 1:03
  Can
• 1:03
  it
• 1:04
  work
• 1:04
  for
• 1:04
  brands?
• 1:05
  What
• 1:05
  is
• 1:05
  the
• 1:05
  setup?
• 1:06
  What
• 1:06
  do
• 1:06
  you
• 1:06
  need?
• 1:07
  And
• 1:08
  does
• 1:08
  it
• 1:08
  actually
• 1:09
  have
• 1:09
  any
• 1:09
  return
• 1:10
  on
• 1:10
  investment?
• 1:11
  That's
• 1:11
  the
• 1:11
  topics
• 1:11
  that
• 1:12
  we
• 1:12
  would
• 1:12
  like
• 1:12
  to
• 1:12
  share
• 1:13
  today.
• 1:14
  And
• 1:14
  with
• 1:14
  me
• 1:14
  to
• 1:14
  do
• 1:15
  that
• 1:15
  is
• 1:16
  someone
• 1:17
  from
• 1:17
  ebay,
• 1:18
  actually,
• 1:18
  Lara
• 1:19
  is
• 1:19
  with
• 1:19
  me.
• 1:19
  Hi,
• 1:20
  Lara.
• 1:21
  And
• 1:22
  I
• 1:23
  think
• 1:23
  that
• 1:23
  is
• 1:23
  a
• 1:23
  great
• 1:24
  point
• 1:25
  in
• 1:25
  time
• 1:25
  to
• 1:26
  talk
• 1:26
  with
• 1:26
  you,
• 1:26
  Lara,
• 1:27
  because
• 1:27
  about
• 1:28
  six
• 1:28
  months
• 1:28
  ago,
• 1:28
  I
• 1:29
  think
• 1:29
  ebay
• 1:29
  started
• 1:30
  out
• 1:30
  with
• 1:30
  their
• 1:30
  own
• 1:31
  live
• 1:32
  commerce
• 1:32
  version
• 1:33
  which
• 1:33
  is
• 1:33
  called
• 1:33
  ebay
• 1:34
  life.
• 1:34
  So
• 1:35
  it's
• 1:35
  a
• 1:35
  great
• 1:35
  time
• 1:36
  now
• 1:36
  to
• 1:36
  take
• 1:36
  stock,
• 1:37
  have
• 1:37
  a
• 1:37
  look
• 1:37
  at
• 1:37
  that
• 1:38
  and
• 1:38
  maybe
• 1:39
  you
• 1:39
  can
• 1:39
  share
• 1:39
  a
• 1:39
  few
• 1:39
  first
• 1:40
  impressions.
• 1:42
  And
• 1:42
  what
• 1:43
  we
• 1:43
  also
• 1:43
  have
• 1:43
  today
• 1:44
  that's
• 1:44
  special
• 1:45
  is
• 1:45
  some
• 1:45
  voices
• 1:46
  from
• 1:46
  the
• 1:46
  seller
• 1:46
  community.
• 1:47
  So
• 1:47
  that's
• 1:47
  not
• 1:48
  just
• 1:48
  Lara
• 1:48
  talking
• 1:49
  with
• 1:49
  me
• 1:49
  about
• 1:49
  ebaydife,
• 1:50
  but
• 1:51
  also
• 1:51
  the
• 1:51
  sellers.
• 1:51
  So
• 1:52
  that
• 1:52
  is
• 1:53
  what
• 1:53
  is
• 1:53
  in
• 1:53
  stock
• 1:54
  today.
• 1:54
  So
• 1:55
  I
• 1:55
  hope
• 1:55
  you
• 1:55
  will
• 1:55
  all
• 1:55
  join
• 1:56
  us
• 1:56
  and
• 1:56
  keep
• 1:57
  with
• 1:57
  us
• 1:57
  for
• 1:57
  the
• 1:57
  next
• 1:57
  half
• 1:58
  hour.
• 1:58
  And
• 1:59
  yeah,
• 1:59
  let's
• 1:59
  first
• 1:59
  start
• 2:00
  out
• 2:00
  with
• 2:00
  you,
• 2:00
  Lara.
• 2:01
  Welcome
• 2:01
  to
• 2:01
  the
• 2:01
  show.
• 2:01
  It's
• 2:02
  great
• 2:02
  to
• 2:02
  have
• 2:02
  you.
• 2:03
  Who
• 2:03
  are
• 2:03
  you,
• 2:04
  what
• 2:04
  are
• 2:04
  you
• 2:04
  doing
• 2:05
  at
• 2:05
  ebay
• 2:05
  and
• 2:06
  what
• 2:06
  do
• 2:06
  you
• 2:06
  have
• 2:07
  to
• 2:07
  do
• 2:07
  with
• 2:07
  ebay
• 2:07
  Life.
• 2:08
  Yeah.
• 2:09
  Thank
• 2:09
  you
• 2:09
  for
• 2:09
  having
• 2:09
  me,
• 2:10
  Ingrid.
• 2:10
  I'm
• 2:10
  so
• 2:10
  excited
• 2:11
  to
• 2:12
  check
• 2:12
  in
• 2:12
  with
• 2:12
  you
• 2:12
  today.
• 2:12
  And
• 2:12
  I
• 2:13
  think
• 2:13
  you're
• 2:13
  right,
• 2:13
  the
• 2:13
  six
• 2:14
  month
• 2:14
  mark
• 2:14
  is
• 2:14
  really
• 2:15
  the
• 2:15
  perfect
• 2:15
  time
• 2:15
  to
• 2:16
  sort
• 2:16
  of
• 2:16
  take
• 2:16
  stock
• 2:17
  and
• 2:17
  reflect.
• 2:18
  I've
• 2:19
  been
• 2:19
  with
• 2:19
  eBay
• 2:19
  for
• 2:20
  four
• 2:20
  years
• 2:20
  now.
• 2:21
  I
• 2:21
  originally
• 2:22
  came
• 2:22
  to
• 2:22
  lead
• 2:22
  the
• 2:22
  collectibles
• 2:23
  category
• 2:23
  and
• 2:24
  for
• 2:24
  the
• 2:24
  past
• 2:24
  year
• 2:25
  I've
• 2:25
  been
• 2:25
  in
• 2:25
  charge
• 2:25
  of
• 2:26
  ebay
• 2:26
  live
• 2:26
  here
• 2:26
  in
• 2:26
  Germany.
• 2:27
  So
• 2:28
  preparing
• 2:28
  for
• 2:28
  launching.
• 2:29
  Launching
• 2:30
  at
• 2:30
  the
• 2:30
  end
• 2:30
  of
• 2:30
  November
• 2:30
  last
• 2:31
  year,
• 2:31
  and
• 2:31
  now
• 2:32
  building
• 2:32
  business
• 2:33
  here
• 2:33
  in
• 2:34
  Germany.
• 2:34
  And
• 2:34
  it's
• 2:34
  super,
• 2:34
  super
• 2:35
  exciting.
• 2:35
  It's
• 2:35
  a
• 2:35
  great
• 2:36
  opportunity
• 2:36
  for
• 2:36
  all
• 2:36
  of
• 2:37
  us.
• 2:37
  It's
• 2:38
  a
• 2:38
  very
• 2:38
  interesting
• 2:39
  project
• 2:39
  and
• 2:40
  also
• 2:40
  quite
• 2:40
  ambitious
• 2:41
  from
• 2:41
  what
• 2:41
  I've
• 2:41
  seen
• 2:42
  over
• 2:42
  the
• 2:42
  last
• 2:42
  few
• 2:43
  months.
• 2:43
  So
• 2:44
  maybe
• 2:45
  first
• 2:45
  give
• 2:45
  us
• 2:46
  an
• 2:46
  idea.
• 2:46
  Where
• 2:46
  did
• 2:47
  this
• 2:47
  come
• 2:47
  from?
• 2:47
  Why
• 2:47
  is
• 2:48
  ebay
• 2:48
  now
• 2:49
  going
• 2:49
  into
• 2:49
  ebay,
• 2:50
  into
• 2:50
  life
• 2:51
  commerce?
• 2:51
  Where
• 2:52
  did
• 2:52
  this
• 2:52
  idea
• 2:52
  start?
• 2:54
  Yeah,
• 2:56
  so
• 2:56
  I
• 2:56
  think
• 2:56
  it's
• 2:57
  sort
• 2:57
  of
• 2:57
  a
• 2:57
  twofold
• 2:58
  answer.
• 2:59
  Live
• 2:59
  has
• 2:59
  been
• 3:00
  live
• 3:01
  in
• 3:01
  the
• 3:01
  US
• 3:02
  for
• 3:02
  our
• 3:02
  eBay
• 3:03
  customers
• 3:03
  for
• 3:04
  almost
• 3:04
  closing
• 3:04
  in
• 3:05
  on
• 3:05
  five
• 3:05
  years
• 3:05
  now.
• 3:06
  So
• 3:06
  it's
• 3:06
  a.
• 3:07
  It's
• 3:07
  a
• 3:07
  place
• 3:07
  that
• 3:07
  we've
• 3:07
  been
• 3:08
  playing
• 3:08
  in,
• 3:08
  in
• 3:08
  other
• 3:09
  markets.
• 3:09
  But
• 3:10
  last
• 3:11
  year
• 3:11
  we
• 3:11
  decided
• 3:11
  that
• 3:11
  we
• 3:12
  wanted
• 3:12
  to
• 3:12
  launch
• 3:13
  it
• 3:13
  into
• 3:13
  an
• 3:14
  additional
• 3:14
  six
• 3:14
  markets.
• 3:15
  So
• 3:15
  we're
• 3:15
  live
• 3:16
  in
• 3:16
  seven
• 3:16
  markets
• 3:16
  now,
• 3:17
  including
• 3:18
  in
• 3:18
  Germany,
• 3:19
  because
• 3:20
  this
• 3:21
  is
• 3:21
  where
• 3:21
  we
• 3:21
  see
• 3:21
  growth.
• 3:22
  I
• 3:22
  think
• 3:22
  it's
• 3:25
  a
• 3:25
  space
• 3:25
  that
• 3:26
  is
• 3:26
  super
• 3:27
  exciting
• 3:27
  for
• 3:28
  everyone,
• 3:28
  right,
• 3:28
  for
• 3:28
  the
• 3:29
  sellers
• 3:29
  and
• 3:29
  for
• 3:29
  the
• 3:29
  buyers.
• 3:30
  And
• 3:30
  I
• 3:30
  think
• 3:30
  we,
• 3:30
  as
• 3:31
  ebay
• 3:32
  in
• 3:32
  particular,
• 3:33
  have
• 3:33
  such
• 3:33
  a.
• 3:34
  Have
• 3:34
  such
• 3:34
  an
• 3:35
  interest
• 3:35
  in
• 3:35
  it
• 3:35
  and
• 3:36
  have
• 3:36
  such
• 3:36
  a
• 3:36
  right
• 3:36
  to
• 3:36
  win
• 3:36
  in
• 3:37
  it
• 3:37
  because
• 3:37
  we've
• 3:37
  been
• 3:38
  active
• 3:39
  in
• 3:39
  these
• 3:39
  markets
• 3:40
  for
• 3:40
  so
• 3:40
  long
• 3:41
  and
• 3:41
  we've
• 3:41
  been
• 3:42
  working
• 3:42
  with
• 3:43
  buyers
• 3:43
  and
• 3:43
  with
• 3:44
  our
• 3:44
  sellers
• 3:44
  in
• 3:44
  these
• 3:45
  sort
• 3:45
  of
• 3:45
  enthusiast
• 3:46
  buying
• 3:47
  communities,
• 3:49
  I
• 3:49
  like
• 3:49
  to
• 3:49
  say.
• 3:49
  And
• 3:50
  I
• 3:50
  think
• 3:50
  there's.
• 3:50
  There's
• 3:51
  a
• 3:51
  piece
• 3:51
  with
• 3:51
  LiveCommerce
• 3:52
  that
• 3:53
  taps
• 3:53
  into
• 3:54
  that
• 3:55
  collecting
• 3:56
  sort
• 3:56
  of
• 3:57
  passion
• 3:58
  space
• 3:58
  in
• 3:59
  a
• 3:59
  way
• 3:59
  that's
• 3:59
  really,
• 3:59
  really
• 3:59
  special.
• 4:00
  And
• 4:02
  so
• 4:02
  looking
• 4:02
  at
• 4:02
  our,
• 4:03
  you
• 4:03
  know,
• 4:03
  looking
• 4:03
  at
• 4:03
  our
• 4:03
  heritage,
• 4:04
  looking
• 4:04
  at
• 4:04
  our
• 4:04
  DNA,
• 4:05
  whether
• 4:05
  it's
• 4:05
  the
• 4:06
  sort
• 4:06
  of
• 4:06
  auction
• 4:07
  space
• 4:07
  or
• 4:07
  the
• 4:07
  work
• 4:08
  in
• 4:08
  collectibles
• 4:08
  or
• 4:09
  high
• 4:09
  asp
• 4:09
  fashion,
• 4:10
  we
• 4:10
  really
• 4:10
  felt
• 4:11
  like
• 4:11
  this
• 4:11
  was
• 4:11
  something
• 4:11
  that
• 4:11
  we
• 4:12
  wanted
• 4:12
  to
• 4:12
  do
• 4:12
  and
• 4:12
  it
• 4:13
  was
• 4:13
  a
• 4:13
  tool
• 4:13
  we
• 4:13
  really,
• 4:14
  really
• 4:14
  wanted
• 4:14
  to
• 4:14
  give
• 4:14
  to
• 4:15
  our
• 4:15
  sellers.
• 4:16
  Mm,
• 4:17
  that's
• 4:17
  really
• 4:17
  interesting
• 4:18
  to
• 4:18
  hear,
• 4:19
  especially
• 4:19
  as
• 4:20
  I'm
• 4:20
  German,
• 4:21
  so
• 4:21
  I
• 4:21
  have
• 4:21
  a
• 4:21
  German
• 4:22
  perspective
• 4:23
  on
• 4:24
  the
• 4:24
  topic
• 4:24
  of
• 4:24
  life
• 4:25
  commerce.
• 4:25
  And
• 4:26
  speaking
• 4:27
  as
• 4:27
  someone
• 4:27
  who's
• 4:28
  based
• 4:28
  here,
• 4:28
  I
• 4:28
  have
• 4:29
  to
• 4:29
  say
• 4:29
  this
• 4:29
  is
• 4:29
  a
• 4:29
  topic
• 4:30
  that
• 4:30
  over
• 4:30
  the
• 4:30
  last
• 4:31
  years
• 4:31
  was
• 4:31
  always
• 4:32
  a
• 4:32
  bit
• 4:32
  of
• 4:32
  a,
• 4:33
  yeah,
• 4:33
  that
• 4:34
  works
• 4:34
  in
• 4:34
  Asia,
• 4:35
  that
• 4:35
  doesn't
• 4:35
  work
• 4:36
  around
• 4:36
  here,
• 4:37
  or
• 4:38
  that
• 4:38
  is
• 4:39
  just
• 4:39
  too
• 4:39
  complicated,
• 4:40
  that's
• 4:40
  too
• 4:41
  much
• 4:41
  investment
• 4:42
  that
• 4:42
  I
• 4:42
  need
• 4:42
  to
• 4:42
  put
• 4:42
  in.
• 4:43
  It
• 4:43
  will
• 4:44
  never
• 4:44
  work.
• 4:44
  That's
• 4:44
  what
• 4:45
  I
• 4:45
  heard
• 4:45
  for
• 4:46
  a
• 4:46
  long
• 4:46
  time
• 4:47
  until
• 4:47
  last
• 4:48
  year
• 4:48
  when
• 4:48
  TikTok
• 4:48
  shop
• 4:49
  came
• 4:49
  along.
• 4:49
  And
• 4:49
  then
• 4:49
  interest
• 4:50
  ran
• 4:50
  high
• 4:50
  again
• 4:51
  in
• 4:51
  this
• 4:51
  topic
• 4:51
  that
• 4:52
  has
• 4:52
  been
• 4:52
  in
• 4:52
  and
• 4:52
  out
• 4:53
  of
• 4:53
  the
• 4:53
  debate
• 4:53
  again
• 4:54
  and
• 4:54
  again.
• 4:54
  Again.
• 4:55
  So
• 4:55
  how
• 4:55
  was
• 4:55
  your
• 4:56
  experience
• 4:56
  with
• 4:56
  the
• 4:56
  German
• 4:57
  sellers
• 4:57
  then?
• 4:57
  Were
• 4:58
  they
• 4:58
  this
• 4:58
  skeptical,
• 5:00
  as
• 5:00
  I've
• 5:00
  just
• 5:01
  pointed
• 5:01
  out,
• 5:01
  or
• 5:01
  have
• 5:01
  they
• 5:02
  been
• 5:02
  embracing
• 5:02
  you?
• 5:03
  I
• 5:03
  think
• 5:04
  no,
• 5:04
  I
• 5:04
  Think
• 5:04
  we've
• 5:04
  been
• 5:05
  really
• 5:05
  lucky.
• 5:05
  I
• 5:05
  think
• 5:06
  there's
• 5:07
  a
• 5:07
  couple
• 5:08
  of
• 5:08
  things.
• 5:08
  So
• 5:08
  I
• 5:08
  think
• 5:09
  the
• 5:09
  idea
• 5:10
  of
• 5:11
  sort
• 5:11
  of
• 5:11
  these
• 5:11
  engaging
• 5:12
  live
• 5:12
  streams
• 5:12
  is
• 5:13
  something
• 5:13
  that
• 5:13
  particularly
• 5:14
  platforms
• 5:14
  like
• 5:14
  Twitch
• 5:15
  have
• 5:15
  made
• 5:15
  well
• 5:16
  known
• 5:17
  even,
• 5:17
  you
• 5:17
  know,
• 5:17
  well
• 5:18
  before
• 5:18
  TikTok
• 5:18
  shop
• 5:19
  launch
• 5:20
  now,
• 5:20
  15
• 5:21
  months
• 5:21
  ago.
• 5:22
  And
• 5:22
  I
• 5:22
  think
• 5:22
  the
• 5:22
  other
• 5:23
  thing
• 5:23
  is
• 5:23
  that
• 5:24
  because
• 5:24
  a
• 5:25
  lot
• 5:25
  of
• 5:25
  these,
• 5:26
  again,
• 5:26
  a
• 5:26
  lot
• 5:26
  of
• 5:26
  these
• 5:27
  sort
• 5:27
  of
• 5:28
  passion
• 5:28
  communities,
• 5:28
  these
• 5:29
  enthusiast
• 5:29
  communities
• 5:30
  also
• 5:31
  are
• 5:31
  looking
• 5:32
  in
• 5:32
  a
• 5:33
  much
• 5:33
  broader
• 5:33
  way.
• 5:34
  So
• 5:34
  they're
• 5:34
  looking
• 5:34
  at,
• 5:35
  you
• 5:35
  know,
• 5:35
  they're
• 5:35
  looking
• 5:35
  at
• 5:35
  inventory
• 5:36
  from
• 5:36
  outside
• 5:37
  of
• 5:37
  Germany,
• 5:37
  they're
• 5:38
  looking
• 5:38
  at
• 5:38
  inventory
• 5:38
  in
• 5:38
  Japan,
• 5:39
  they're
• 5:39
  looking
• 5:39
  at
• 5:39
  inventory
• 5:40
  in
• 5:40
  the
• 5:40
  US
• 5:41
  So
• 5:41
  I
• 5:41
  think
• 5:42
  there
• 5:42
  too
• 5:43
  our
• 5:44
  background
• 5:45
  and
• 5:45
  our
• 5:45
  deep
• 5:45
  expertise
• 5:46
  working
• 5:46
  with
• 5:46
  those
• 5:46
  communities
• 5:47
  has
• 5:47
  meant
• 5:47
  that
• 5:48
  a
• 5:48
  lot
• 5:48
  of
• 5:48
  those
• 5:48
  sellers
• 5:48
  were
• 5:49
  quite
• 5:49
  familiar
• 5:49
  with
• 5:50
  the
• 5:50
  concept
• 5:50
  already.
• 5:51
  And
• 5:51
  so
• 5:52
  while
• 5:52
  I
• 5:53
  think
• 5:53
  live
• 5:53
  commerce
• 5:53
  in
• 5:54
  the
• 5:54
  EU
• 5:54
  will
• 5:54
  be
• 5:54
  different
• 5:55
  than
• 5:55
  Asia,
• 5:56
  certainly,
• 5:57
  I
• 5:57
  think
• 5:57
  there's
• 5:57
  no
• 5:58
  question
• 5:58
  that
• 5:58
  it
• 5:58
  has
• 6:00
  an
• 6:00
  equally
• 6:00
  strong
• 6:01
  and
• 6:01
  important
• 6:01
  position
• 6:02
  to
• 6:02
  play.
• 6:02
  So
• 6:03
  I
• 6:03
  think
• 6:03
  where
• 6:04
  when
• 6:04
  I
• 6:04
  look
• 6:05
  east,
• 6:07
  things
• 6:07
  are
• 6:07
  being
• 6:08
  driven
• 6:08
  24
• 6:08
  7,
• 6:09
  it's
• 6:09
  very
• 6:10
  fast,
• 6:10
  it's
• 6:11
  very
• 6:11
  sort
• 6:12
  of
• 6:12
  boom,
• 6:12
  boom,
• 6:12
  boom.
• 6:13
  It's
• 6:13
  always
• 6:13
  available.
• 6:14
  And
• 6:14
  I
• 6:14
  think
• 6:16
  in
• 6:16
  Germany
• 6:16
  it's
• 6:17
  something
• 6:17
  that's
• 6:19
  more
• 6:19
  event
• 6:20
  driven.
• 6:21
  And
• 6:21
  I,
• 6:21
  and
• 6:21
  I
• 6:21
  actually
• 6:22
  think
• 6:22
  the
• 6:22
  other,
• 6:22
  the
• 6:22
  other
• 6:23
  interesting
• 6:23
  piece
• 6:24
  for
• 6:25
  Germany
• 6:25
  in
• 6:25
  specific
• 6:26
  is
• 6:26
  that
• 6:27
  live
• 6:27
  commerce
• 6:28
  really
• 6:29
  has
• 6:29
  a
• 6:29
  function
• 6:30
  to
• 6:30
  play
• 6:30
  in
• 6:31
  the
• 6:31
  shift
• 6:31
  towards
• 6:31
  re
• 6:32
  commerce
• 6:33
  and
• 6:33
  pre
• 6:33
  loved
• 6:34
  and
• 6:34
  refurbished.
• 6:35
  Because
• 6:35
  the
• 6:36
  fact
• 6:36
  that
• 6:36
  as
• 6:36
  a
• 6:36
  seller
• 6:36
  I
• 6:37
  can
• 6:37
  show
• 6:37
  you
• 6:39
  all
• 6:40
  sides
• 6:40
  of
• 6:40
  the
• 6:40
  object,
• 6:41
  I
• 6:41
  can
• 6:41
  answer
• 6:41
  your
• 6:42
  questions
• 6:42
  in
• 6:42
  real
• 6:43
  time.
• 6:43
  So
• 6:43
  whether
• 6:43
  it's
• 6:43
  an
• 6:44
  iPhone,
• 6:44
  where
• 6:44
  you
• 6:44
  say,
• 6:44
  oh,
• 6:45
  but
• 6:45
  let
• 6:45
  me
• 6:45
  see
• 6:45
  the
• 6:45
  scratch.
• 6:46
  Well,
• 6:46
  I
• 6:46
  can
• 6:46
  show
• 6:46
  you,
• 6:47
  you
• 6:47
  know,
• 6:47
  it's
• 6:48
  a
• 6:48
  conversation
• 6:48
  that
• 6:49
  we
• 6:49
  can
• 6:49
  have,
• 6:49
  it's
• 6:49
  a
• 6:49
  dialogue
• 6:50
  that
• 6:50
  we
• 6:50
  can
• 6:50
  have.
• 6:50
  Or
• 6:50
  if
• 6:51
  it's
• 6:51
  a
• 6:51
  handbag
• 6:51
  or
• 6:51
  a
• 6:52
  Pokemon
• 6:52
  card,
• 6:52
  I
• 6:52
  can
• 6:53
  show
• 6:53
  you
• 6:53
  all
• 6:54
  different
• 6:54
  things.
• 6:54
  I
• 6:54
  can
• 6:55
  tell
• 6:55
  you
• 6:55
  the
• 6:55
  story
• 6:55
  behind
• 6:55
  it.
• 6:59
  I
• 6:59
  can
• 6:59
  really
• 7:00
  explain
• 7:01
  condition.
• 7:02
  There's
• 7:02
  a
• 7:03
  level
• 7:03
  of
• 7:03
  trust
• 7:03
  there
• 7:04
  that
• 7:04
  I
• 7:04
  think
• 7:05
  for
• 7:05
  the
• 7:06
  European
• 7:06
  buyer
• 7:06
  is
• 7:06
  incredibly
• 7:07
  important
• 7:08
  and
• 7:08
  that
• 7:08
  I
• 7:08
  can
• 7:08
  sort
• 7:09
  of
• 7:09
  solve
• 7:09
  for
• 7:10
  via
• 7:10
  this
• 7:10
  new
• 7:11
  live
• 7:11
  selling
• 7:11
  channel,
• 7:12
  that
• 7:12
  a
• 7:12
  static
• 7:13
  listing
• 7:14
  is
• 7:14
  much
• 7:15
  harder
• 7:16
  to
• 7:16
  use
• 7:17
  to
• 7:17
  tell
• 7:17
  that
• 7:17
  story.
• 7:18
  So
• 7:19
  I
• 7:19
  think
• 7:19
  it's,
• 7:20
  you
• 7:21
  know,
• 7:21
  I
• 7:21
  think
• 7:21
  all
• 7:22
  of
• 7:22
  these
• 7:22
  things
• 7:22
  come
• 7:22
  together.
• 7:23
  I
• 7:23
  think
• 7:23
  the
• 7:23
  fact
• 7:23
  that
• 7:24
  at
• 7:24
  ebay,
• 7:24
  we've
• 7:24
  been
• 7:24
  in
• 7:24
  the
• 7:25
  market
• 7:25
  for
• 7:25
  30
• 7:25
  years,
• 7:26
  so
• 7:26
  we
• 7:26
  also
• 7:26
  have
• 7:27
  sort
• 7:27
  of
• 7:27
  the
• 7:28
  experience
• 7:28
  with
• 7:28
  transactions
• 7:29
  with
• 7:29
  our
• 7:29
  buyers,
• 7:30
  with
• 7:30
  our
• 7:30
  sellers.
• 7:31
  We
• 7:31
  have
• 7:31
  our
• 7:31
  authenticity
• 7:32
  guarantee
• 7:33
  in
• 7:33
  place
• 7:34
  across
• 7:35
  jewelry,
• 7:36
  handbags,
• 7:37
  sneakers,
• 7:37
  you
• 7:37
  know,
• 7:37
  it's
• 7:38
  watches,
• 7:39
  of
• 7:39
  course,
• 7:40
  we
• 7:40
  have
• 7:41
  the
• 7:41
  ebay
• 7:42
  money
• 7:42
  back
• 7:42
  guarantee
• 7:42
  that
• 7:42
  sits
• 7:43
  over
• 7:43
  all
• 7:43
  of
• 7:43
  it.
• 7:46
  We
• 7:46
  come
• 7:46
  with
• 7:46
  this
• 7:47
  sort
• 7:47
  of
• 7:47
  arsenal,
• 7:47
  this
• 7:47
  sort
• 7:48
  of
• 7:48
  structure
• 7:48
  of
• 7:49
  Trust
• 7:50
  that
• 7:50
  I
• 7:50
  think
• 7:51
  enables
• 7:51
  both
• 7:52
  sellers
• 7:52
  and
• 7:52
  buyers
• 7:53
  to
• 7:53
  feel
• 7:53
  much
• 7:53
  more
• 7:53
  comfortable
• 7:54
  in
• 7:54
  a
• 7:55
  medium
• 7:55
  that
• 7:55
  maybe
• 7:55
  initially
• 7:56
  feels
• 7:57
  foreign
• 7:58
  or
• 7:58
  too
• 7:58
  fast.
• 7:58
  If
• 7:58
  we
• 7:59
  look
• 7:59
  just
• 7:59
  to.
• 8:00
  I
• 8:00
  think
• 8:01
  it's
• 8:01
  about
• 8:01
  pivoting
• 8:02
  it
• 8:02
  to
• 8:02
  meet
• 8:02
  the
• 8:03
  European
• 8:03
  seller
• 8:04
  and
• 8:04
  buyer
• 8:04
  needs.
• 8:05
  But
• 8:05
  our
• 8:06
  European
• 8:06
  sellers
• 8:06
  and
• 8:06
  our
• 8:07
  German
• 8:07
  sellers
• 8:07
  specifically
• 8:08
  so
• 8:08
  far
• 8:08
  have
• 8:08
  been
• 8:08
  super
• 8:09
  excited,
• 8:09
  really,
• 8:09
  really
• 8:10
  keen
• 8:10
  to
• 8:10
  dip
• 8:11
  their
• 8:11
  toes
• 8:12
  and
• 8:12
  start
• 8:12
  experimenting.
• 8:14
  I
• 8:14
  think
• 8:14
  this
• 8:15
  is
• 8:15
  a
• 8:15
  good
• 8:15
  point
• 8:16
  where
• 8:16
  we
• 8:17
  could
• 8:17
  actually
• 8:17
  show
• 8:18
  what
• 8:18
  that
• 8:18
  looks
• 8:19
  like
• 8:19
  because
• 8:19
  I've
• 8:19
  got
• 8:20
  a
• 8:20
  few
• 8:20
  clips
• 8:21
  from
• 8:21
  sellers
• 8:21
  that
• 8:22
  are
• 8:22
  active
• 8:22
  on
• 8:23
  ebay
• 8:23
  live.
• 8:24
  Already
• 8:25
  asked
• 8:25
  them
• 8:25
  beforehand
• 8:26
  about
• 8:27
  their
• 8:27
  experiences.
• 8:28
  And
• 8:28
  here's
• 8:29
  what
• 8:29
  Benjamin
• 8:29
  Gabriel
• 8:30
  from
• 8:30
  my
• 8:30
  Swoop.
• 8:31
  He's
• 8:31
  selling
• 8:31
  refurbished
• 8:32
  electronics
• 8:33
  on
• 8:34
  ebay
• 8:34
  and
• 8:34
  on
• 8:35
  ebay
• 8:35
  Life.
• 8:36
  How
• 8:37
  he's
• 8:37
  doing
• 8:38
  that?
• 8:38
  Let's
• 8:38
  have
• 8:38
  a
• 8:38
  look
• 8:39
  at
• 8:39
  that.
• 8:40
  Deny
• 8:40
  Swo
• 8:41
  eins
• 8:41
  fish
• 8:42
  bars
• 8:42
  by
• 8:43
  beaten
• 8:44
  Zo
• 8:45
  on
• 8:45
  Dalvorish
• 8:47
  Combat
• 8:48
  for
• 8:48
  Pakong
• 8:48
  Carbon
• 8:49
  Datsu
• 8:50
  on
• 8:50
  his.
• 9:04
  Reinigen.
• 9:19
  Top
• 9:19
  hours
• 9:23
  off
• 9:23
  good
• 9:24
  hours
• 9:25
  Display
• 9:25
  Amakotzian
• 9:27
  often
• 9:28
  display
• 9:28
  Kanikitz
• 9:29
  here
• 9:29
  for
• 9:29
  Anthony
• 9:30
  Katazini
• 9:30
  Tagoki
• 9:31
  movie
• 9:31
  so.
• 9:37
  Transparent
• 9:38
  gets
• 9:40
  considered
• 9:42
  green
• 9:42
  button
• 9:43
  clicking
• 9:46
  Apple
• 9:46
  iPad
• 9:46
  Pro
• 9:50
  Gigabyte
• 9:51
  here.
• 9:57
  So
• 9:58
  that
• 9:58
  is
• 9:58
  actually
• 9:59
  what
• 9:59
  you
• 9:59
  were
• 9:59
  saying,
• 9:59
  is
• 9:59
  it?
• 10:00
  This,
• 10:00
  this
• 10:00
  very
• 10:01
  close
• 10:01
  and
• 10:01
  personal
• 10:03
  relationship
• 10:03
  that
• 10:04
  you
• 10:04
  can
• 10:04
  bring
• 10:04
  as
• 10:05
  a
• 10:05
  seller
• 10:05
  to,
• 10:05
  with,
• 10:06
  to
• 10:06
  the
• 10:06
  product
• 10:07
  for
• 10:07
  your
• 10:07
  customer,
• 10:08
  Is
• 10:08
  that
• 10:08
  correct?
• 10:09
  Yeah,
• 10:09
  I
• 10:09
  think
• 10:09
  it's.
• 10:10
  I
• 10:10
  mean,
• 10:10
  I
• 10:10
  think
• 10:10
  it's
• 10:10
  incredible,
• 10:11
  right?
• 10:11
  I
• 10:11
  think
• 10:11
  it's.
• 10:12
  You're
• 10:12
  able
• 10:12
  to
• 10:13
  really
• 10:14
  showcase
• 10:14
  and
• 10:14
  share
• 10:15
  your
• 10:15
  expertise
• 10:16
  with
• 10:16
  people
• 10:16
  and
• 10:17
  I
• 10:17
  think
• 10:17
  that's
• 10:17
  something
• 10:17
  that
• 10:18
  we
• 10:19
  know
• 10:19
  our
• 10:19
  buyers
• 10:20
  are
• 10:20
  looking
• 10:21
  for,
• 10:21
  right?
• 10:21
  It's
• 10:22
  something
• 10:22
  that
• 10:22
  we
• 10:22
  know
• 10:23
  drives
• 10:23
  conversion.
• 10:25
  The
• 10:25
  idea
• 10:25
  that
• 10:26
  I
• 10:26
  actually
• 10:26
  do
• 10:26
  have
• 10:26
  all
• 10:27
  that
• 10:27
  information
• 10:27
  at
• 10:27
  my
• 10:27
  fingertips
• 10:28
  and
• 10:28
  again,
• 10:28
  I
• 10:29
  think
• 10:29
  this
• 10:29
  idea
• 10:29
  of
• 10:30
  actually
• 10:30
  being
• 10:30
  able
• 10:30
  to
• 10:31
  ask
• 10:31
  the
• 10:31
  seller
• 10:32
  a
• 10:32
  question
• 10:33
  in
• 10:33
  real
• 10:34
  time
• 10:35
  is
• 10:35
  kind
• 10:36
  of
• 10:36
  mind
• 10:36
  blowing
• 10:36
  to
• 10:37
  people.
• 10:37
  That
• 10:37
  I
• 10:37
  could
• 10:37
  be
• 10:37
  on
• 10:38
  my
• 10:38
  couch
• 10:39
  and
• 10:40
  scroll
• 10:40
  through
• 10:40
  listings.
• 10:41
  Yes,
• 10:41
  fine.
• 10:41
  And
• 10:42
  agentic
• 10:42
  shopping
• 10:43
  also
• 10:43
  super
• 10:43
  exciting.
• 10:43
  But
• 10:44
  this
• 10:44
  idea
• 10:44
  that
• 10:44
  I'm
• 10:44
  having
• 10:44
  a
• 10:45
  conversation
• 10:45
  with
• 10:45
  this
• 10:46
  person
• 10:46
  who's
• 10:46
  telling
• 10:46
  me
• 10:47
  things
• 10:49
  is
• 10:49
  game
• 10:49
  changing
• 10:50
  to
• 10:50
  me.
• 10:51
  Whether,
• 10:51
  whether
• 10:51
  that's,
• 10:52
  you
• 10:52
  know,
• 10:53
  about
• 10:53
  the
• 10:53
  Knicks
• 10:54
  on
• 10:54
  an
• 10:54
  iPhone
• 10:55
  or
• 10:55
  about
• 10:56
  a
• 10:56
  Pokemon
• 10:57
  card
• 10:57
  that
• 10:57
  I've
• 10:57
  been
• 10:57
  chasing
• 10:58
  for
• 10:58
  years
• 10:58
  or
• 10:58
  about,
• 11:00
  I
• 11:00
  don't
• 11:00
  know,
• 11:00
  a
• 11:00
  vintage
• 11:01
  Kelly
• 11:01
  bag
• 11:02
  that
• 11:02
  I
• 11:02
  might
• 11:02
  really
• 11:02
  want
• 11:02
  to
• 11:02
  buy,
• 11:03
  but
• 11:03
  I'm
• 11:03
  not
• 11:03
  totally
• 11:04
  sure
• 11:04
  because
• 11:04
  it's
• 11:04
  a
• 11:04
  big
• 11:04
  purchase.
• 11:06
  But
• 11:06
  at
• 11:06
  this
• 11:06
  point
• 11:06
  I
• 11:07
  can
• 11:07
  really
• 11:07
  say,
• 11:07
  show
• 11:07
  me
• 11:07
  the
• 11:07
  stitching,
• 11:08
  show
• 11:08
  me
• 11:08
  the
• 11:08
  edges,
• 11:09
  flip
• 11:09
  it
• 11:09
  over
• 11:09
  again.
• 11:10
  Show
• 11:10
  me,
• 11:10
  you
• 11:11
  know,
• 11:11
  show
• 11:11
  me
• 11:11
  the
• 11:11
  hardware,
• 11:12
  what,
• 11:12
  whatever,
• 11:13
  whatever
• 11:13
  it
• 11:13
  is.
• 11:14
  You
• 11:14
  can
• 11:15
  ask
• 11:15
  your
• 11:15
  questions
• 11:15
  and
• 11:15
  have
• 11:16
  them
• 11:16
  answered.
• 11:17
  And
• 11:17
  that's,
• 11:17
  that's
• 11:17
  incredible.
• 11:18
  And
• 11:18
  I
• 11:18
  think
• 11:18
  for
• 11:18
  the,
• 11:19
  for
• 11:19
  the
• 11:19
  sellers,
• 11:20
  a
• 11:20
  Lot
• 11:20
  of
• 11:20
  the
• 11:20
  feedback
• 11:20
  that
• 11:20
  I've
• 11:21
  gotten
• 11:21
  is
• 11:21
  that
• 11:21
  that
• 11:22
  also
• 11:22
  solves
• 11:23
  one
• 11:23
  of
• 11:23
  the
• 11:23
  biggest
• 11:24
  issues
• 11:24
  in
• 11:24
  retail,
• 11:26
  which
• 11:26
  is
• 11:26
  the
• 11:26
  returns.
• 11:27
  Right.
• 11:27
  That
• 11:28
  people
• 11:28
  will
• 11:28
  buy
• 11:28
  something
• 11:29
  and
• 11:29
  they're
• 11:29
  excited
• 11:29
  about
• 11:29
  it,
• 11:30
  but
• 11:30
  then
• 11:30
  it
• 11:30
  gets
• 11:31
  to
• 11:31
  their
• 11:31
  house
• 11:31
  and
• 11:31
  they
• 11:31
  say,
• 11:32
  oh,
• 11:32
  it's
• 11:32
  actually
• 11:33
  not
• 11:34
  what
• 11:34
  I
• 11:34
  thought
• 11:34
  it
• 11:34
  was.
• 11:36
  You
• 11:36
  know,
• 11:36
  it's
• 11:36
  not
• 11:36
  as
• 11:37
  described.
• 11:37
  And
• 11:37
  then
• 11:37
  they
• 11:38
  return
• 11:38
  it.
• 11:38
  And
• 11:38
  I
• 11:38
  think
• 11:39
  this
• 11:39
  is.
• 11:40
  This
• 11:40
  is
• 11:40
  a
• 11:40
  huge
• 11:41
  way
• 11:42
  to
• 11:42
  just
• 11:42
  kind
• 11:42
  of
• 11:43
  compress
• 11:44
  that
• 11:44
  risk.
• 11:45
  Will
• 11:46
  there
• 11:46
  still
• 11:46
  be
• 11:46
  returns?
• 11:47
  Of
• 11:47
  course.
• 11:47
  Right.
• 11:47
  Where
• 11:48
  people.
• 11:48
  Sometimes
• 11:48
  we
• 11:48
  buy
• 11:48
  things
• 11:49
  accidentally,
• 11:49
  whatever.
• 11:50
  But
• 11:51
  it
• 11:51
  really.
• 11:52
  I
• 11:52
  think
• 11:52
  it
• 11:52
  really
• 11:52
  enables
• 11:53
  the
• 11:53
  seller
• 11:54
  to
• 11:54
  kind
• 11:55
  of
• 11:55
  get
• 11:55
  ahead
• 11:55
  of
• 11:55
  that
• 11:56
  and
• 11:56
  to
• 11:56
  prevent
• 11:57
  it,
• 11:58
  which
• 11:58
  is.
• 11:58
  Which
• 11:59
  is
• 11:59
  also
• 11:59
  just
• 12:00
  a
• 12:00
  crazy.
• 12:01
  A
• 12:01
  crazy
• 12:02
  unlock.
• 12:03
  Yeah.
• 12:03
  And
• 12:03
  a
• 12:03
  crazy
• 12:04
  new
• 12:04
  opportunity.
• 12:05
  That's
• 12:05
  why
• 12:05
  I
• 12:06
  would
• 12:06
  like
• 12:06
  to
• 12:07
  let
• 12:07
  Mirada
• 12:08
  have
• 12:09
  her
• 12:09
  voice
• 12:09
  heard
• 12:10
  as
• 12:10
  well.
• 12:10
  She's
• 12:10
  also
• 12:11
  a
• 12:11
  seller
• 12:12
  and
• 12:12
  she
• 12:12
  sells
• 12:13
  vintage
• 12:13
  fashion
• 12:14
  on
• 12:14
  ebay
• 12:14
  live.
• 12:15
  And
• 12:16
  we
• 12:16
  asked
• 12:16
  her
• 12:16
  what,
• 12:17
  in
• 12:17
  her
• 12:17
  opinion,
• 12:17
  the
• 12:18
  USP
• 12:18
  of
• 12:18
  this
• 12:18
  live
• 12:19
  commerce
• 12:19
  is,
• 12:19
  and
• 12:19
  that's
• 12:20
  what
• 12:20
  she
• 12:20
  has
• 12:20
  to
• 12:20
  say
• 12:21
  about
• 12:21
  that.
• 12:21
  For
• 12:22
  me,
• 12:22
  personally,
• 12:22
  I
• 12:22
  would
• 12:23
  say
• 12:23
  you
• 12:23
  can't
• 12:23
  really
• 12:23
  compare
• 12:24
  normal
• 12:24
  listings
• 12:24
  to
• 12:25
  life
• 12:25
  selling.
• 12:25
  The
• 12:25
  advantage
• 12:26
  I
• 12:26
  see
• 12:27
  is
• 12:27
  that
• 12:27
  you
• 12:27
  can
• 12:27
  build
• 12:27
  very
• 12:28
  strong
• 12:28
  relationships
• 12:28
  with
• 12:29
  your
• 12:29
  clients
• 12:29
  because
• 12:30
  you
• 12:30
  can
• 12:30
  show
• 12:30
  the
• 12:30
  item,
• 12:30
  you
• 12:30
  can
• 12:31
  tell
• 12:31
  them
• 12:31
  about
• 12:31
  the
• 12:31
  story,
• 12:32
  why
• 12:32
  it
• 12:32
  holds
• 12:32
  its
• 12:32
  value,
• 12:33
  or
• 12:33
  why
• 12:33
  maybe
• 12:33
  it's
• 12:34
  more
• 12:34
  of
• 12:34
  a
• 12:34
  trend
• 12:34
  item.
• 12:35
  So,
• 12:35
  yeah,
• 12:36
  people
• 12:36
  can
• 12:36
  ask
• 12:36
  specific
• 12:37
  questions
• 12:37
  and
• 12:37
  you
• 12:38
  can
• 12:38
  show
• 12:38
  them
• 12:38
  how
• 12:38
  it
• 12:39
  looks
• 12:39
  on
• 12:39
  a
• 12:40
  person.
• 12:41
  Yeah.
• 12:42
  Lara,
• 12:42
  would
• 12:42
  you
• 12:43
  buy
• 12:43
  a
• 12:43
  skirt
• 12:43
  from
• 12:43
  Meruda
• 12:44
  if
• 12:45
  you've
• 12:45
  seen
• 12:45
  something
• 12:45
  like
• 12:46
  that?
• 12:46
  Absolutely.
• 12:46
  Would
• 12:47
  I.
• 12:47
  Would
• 12:48
  I
• 12:48
  have
• 12:48
  bought
• 12:48
  from
• 12:48
  Meroda
• 12:49
  in
• 12:49
  the
• 12:49
  past?
• 12:49
  Oh,
• 12:50
  yes.
• 12:50
  Okay.
• 12:53
  Yes.
• 12:53
  My
• 12:54
  team
• 12:54
  sometimes
• 12:54
  makes
• 12:54
  fun
• 12:55
  of
• 12:55
  me
• 12:55
  because
• 12:55
  they
• 12:55
  know
• 12:55
  that
• 12:55
  when
• 12:56
  there's
• 12:56
  sort
• 12:56
  of
• 12:57
  vintage
• 12:57
  leather
• 12:57
  goods,
• 12:58
  then
• 12:59
  if
• 12:59
  we're
• 12:59
  all
• 12:59
  in
• 13:00
  the
• 13:00
  same
• 13:00
  room,
• 13:00
  they
• 13:00
  have
• 13:00
  to
• 13:01
  say
• 13:01
  to
• 13:01
  me,
• 13:01
  do
• 13:01
  you
• 13:01
  need
• 13:01
  this?
• 13:02
  Do
• 13:02
  you
• 13:02
  need
• 13:02
  this
• 13:03
  and
• 13:03
  Meroda
• 13:04
  or.
• 13:04
  Actually,
• 13:04
  no,
• 13:05
  you
• 13:05
  know
• 13:05
  what?
• 13:05
  That's
• 13:06
  not
• 13:06
  true.
• 13:06
  I
• 13:06
  tried
• 13:07
  to
• 13:07
  buy
• 13:08
  a
• 13:08
  piece
• 13:08
  of
• 13:08
  apparel
• 13:09
  from
• 13:09
  Meroda
• 13:09
  in
• 13:09
  our
• 13:09
  Vogue
• 13:10
  vintage
• 13:10
  fashion
• 13:11
  sale,
• 13:11
  and
• 13:11
  I
• 13:11
  lost
• 13:12
  it
• 13:14
  usually.
• 13:15
  No,
• 13:15
  I
• 13:15
  know
• 13:16
  it
• 13:16
  was
• 13:17
  upsetting,
• 13:18
  but
• 13:18
  she
• 13:18
  usually
• 13:19
  doesn't,
• 13:19
  you
• 13:19
  know,
• 13:19
  she's
• 13:19
  usually
• 13:20
  not
• 13:20
  so.
• 13:20
  So
• 13:21
  in
• 13:21
  the
• 13:21
  apparel
• 13:21
  space,
• 13:22
  so
• 13:22
  it's
• 13:22
  rare.
• 13:23
  But
• 13:23
  I
• 13:23
  have.
• 13:24
  I
• 13:24
  have
• 13:24
  bought
• 13:24
  a.
• 13:24
  I
• 13:25
  have
• 13:25
  bought
• 13:25
  a
• 13:25
  small
• 13:25
  vintage
• 13:26
  leather
• 13:26
  good,.
• 13:28
  Successfully
• 13:29
  one
• 13:30
  and
• 13:30
  I'm
• 13:30
  very
• 13:30
  fond
• 13:31
  of
• 13:31
  it.
• 13:32
  Yeah.
• 13:32
  But.
• 13:33
  But
• 13:33
  speaking
• 13:33
  of
• 13:33
  Merota,
• 13:34
  because
• 13:34
  I
• 13:35
  also
• 13:35
  looked
• 13:35
  at
• 13:35
  her
• 13:36
  screen
• 13:37
  and
• 13:37
  her
• 13:38
  ebay
• 13:38
  live
• 13:38
  session
• 13:39
  and
• 13:39
  I
• 13:40
  can
• 13:40
  actually
• 13:40
  show
• 13:40
  a
• 13:41
  piece
• 13:41
  here.
• 13:41
  Just
• 13:41
  give
• 13:42
  me.
• 13:50
  These.
• 13:51
  Fleece
• 13:51
  shout
• 13:52
  mahinism.
• 14:20
  And
• 14:21
  you
• 14:21
  can
• 14:21
  see
• 14:22
  Moroda
• 14:22
  is
• 14:23
  a
• 14:23
  natural
• 14:23
  at
• 14:24
  acting
• 14:25
  in
• 14:25
  front
• 14:25
  of
• 14:25
  the
• 14:25
  camera.
• 14:27
  Connecting.
• 14:27
  She
• 14:28
  Has
• 14:28
  a
• 14:28
  very
• 14:28
  good,
• 14:29
  just
• 14:30
  a
• 14:30
  good
• 14:30
  feeling
• 14:30
  on
• 14:30
  how
• 14:31
  to
• 14:31
  do
• 14:31
  that,
• 14:31
  how
• 14:32
  to
• 14:32
  present
• 14:32
  her
• 14:32
  clothes,
• 14:33
  how
• 14:33
  to
• 14:33
  talk,
• 14:34
  how
• 14:34
  to
• 14:34
  be
• 14:34
  very
• 14:36
  just
• 14:36
  approachable
• 14:37
  on
• 14:37
  camera.
• 14:39
  But
• 14:39
  that
• 14:39
  brings,
• 14:40
  brings
• 14:40
  me
• 14:40
  to
• 14:40
  one
• 14:40
  of
• 14:41
  the
• 14:41
  questions
• 14:41
  that
• 14:41
  I
• 14:41
  heard
• 14:42
  a
• 14:42
  lot
• 14:42
  from,
• 14:42
  especially
• 14:43
  from
• 14:43
  brands
• 14:43
  when
• 14:44
  it
• 14:44
  comes
• 14:44
  to
• 14:44
  selling
• 14:45
  on
• 14:45
  live
• 14:45
  commerce,
• 14:46
  like,
• 14:46
  do
• 14:47
  I
• 14:47
  need
• 14:47
  a
• 14:47
  camera
• 14:48
  person
• 14:48
  for
• 14:48
  this?
• 14:49
  Do
• 14:49
  I
• 14:49
  need
• 14:49
  a
• 14:49
  presenter?
• 14:50
  Do
• 14:50
  I
• 14:50
  need
• 14:50
  someone
• 14:51
  who's
• 14:52
  actually,
• 14:52
  who's
• 14:52
  good
• 14:53
  in
• 14:53
  this
• 14:53
  thing?
• 14:53
  Do
• 14:54
  I
• 14:54
  need
• 14:54
  to
• 14:54
  hire
• 14:54
  someone?
• 14:55
  So
• 14:55
  what
• 14:56
  is
• 14:56
  the
• 14:56
  setup
• 14:56
  that
• 14:57
  people
• 14:58
  use
• 14:58
  on
• 14:58
  ebay
• 14:59
  life
• 14:59
  typically
• 14:59
  and
• 15:00
  what
• 15:00
  is
• 15:00
  maybe
• 15:00
  the
• 15:00
  best
• 15:01
  setup?
• 15:02
  I
• 15:02
  think
• 15:03
  so.
• 15:03
  I
• 15:04
  mean,
• 15:04
  very,
• 15:04
  very
• 15:04
  transparently.
• 15:05
  I
• 15:05
  think
• 15:05
  it
• 15:05
  runs
• 15:06
  the
• 15:06
  whole
• 15:06
  gamut.
• 15:07
  So
• 15:07
  I
• 15:07
  don't
• 15:08
  think
• 15:08
  that
• 15:08
  anyone
• 15:08
  should
• 15:09
  feel
• 15:09
  that
• 15:10
  they
• 15:10
  have
• 15:10
  to
• 15:10
  have
• 15:11
  a
• 15:11
  studio
• 15:11
  set
• 15:12
  up
• 15:12
  or
• 15:12
  a
• 15:12
  camera
• 15:13
  person
• 15:13
  or
• 15:13
  production
• 15:14
  dollars
• 15:14
  to
• 15:15
  spend
• 15:15
  or
• 15:15
  any
• 15:15
  of
• 15:15
  these
• 15:15
  things.
• 15:16
  I
• 15:16
  don't
• 15:16
  think
• 15:16
  that's
• 15:16
  necessary
• 15:17
  at
• 15:17
  all.
• 15:17
  I've
• 15:18
  seen
• 15:18
  incredible
• 15:18
  streams
• 15:19
  that
• 15:19
  are
• 15:19
  really
• 15:20
  a
• 15:20
  seller,
• 15:21
  streaming
• 15:21
  on
• 15:21
  their
• 15:22
  phone,
• 15:22
  walking
• 15:23
  through
• 15:23
  their
• 15:24
  warehouse,
• 15:25
  pulling
• 15:26
  things
• 15:26
  out
• 15:26
  of
• 15:26
  boxes
• 15:27
  and
• 15:27
  talking
• 15:28
  to
• 15:28
  their
• 15:28
  community.
• 15:30
  And
• 15:30
  I
• 15:30
  think
• 15:32
  the
• 15:33
  reason
• 15:33
  that
• 15:33
  that
• 15:34
  flies,
• 15:35
  the
• 15:35
  reason
• 15:35
  that
• 15:35
  that's
• 15:35
  so
• 15:35
  popular
• 15:36
  and
• 15:36
  that
• 15:36
  it
• 15:36
  works
• 15:36
  is
• 15:37
  because
• 15:37
  those
• 15:38
  sellers
• 15:39
  both
• 15:40
  have
• 15:40
  the
• 15:41
  kind
• 15:41
  of
• 15:41
  personality
• 15:42
  that
• 15:42
  I
• 15:42
  think
• 15:43
  you're
• 15:43
  nodding
• 15:43
  to
• 15:43
  with
• 15:43
  Merota,
• 15:44
  where
• 15:44
  she's
• 15:44
  so
• 15:44
  engaging,
• 15:45
  she's
• 15:45
  so
• 15:45
  approachable,
• 15:46
  she's
• 15:46
  clearly
• 15:47
  so
• 15:47
  authentic
• 15:47
  and
• 15:47
  she's
• 15:48
  so
• 15:48
  knowledgeable.
• 15:50
  So
• 15:50
  I
• 15:50
  think
• 15:50
  it's
• 15:50
  that
• 15:51
  and
• 15:51
  I
• 15:51
  think
• 15:51
  the
• 15:52
  other
• 15:52
  piece
• 15:52
  is
• 15:52
  that
• 15:52
  it's
• 15:53
  the
• 15:54
  interaction
• 15:55
  with
• 15:55
  the
• 15:55
  chat,
• 15:56
  right?
• 15:56
  It's
• 15:57
  that
• 15:58
  the
• 15:58
  chat
• 15:58
  will
• 15:59
  say,
• 15:59
  okay,
• 16:00
  but
• 16:00
  do
• 16:00
  you
• 16:00
  have
• 16:02
  whatever
• 16:02
  it
• 16:02
  is,
• 16:02
  right?
• 16:03
  Like
• 16:03
  do
• 16:03
  you
• 16:03
  have
• 16:03
  a
• 16:03
  Louis?
• 16:04
  Do
• 16:05
  you
• 16:05
  have
• 16:05
  a
• 16:06
  whatever?
• 16:06
  Like
• 16:06
  can
• 16:07
  you
• 16:07
  show
• 16:07
  me
• 16:07
  the
• 16:07
  red
• 16:07
  Gucci?
• 16:08
  What's
• 16:08
  in
• 16:08
  that
• 16:08
  box?
• 16:09
  And
• 16:09
  the
• 16:09
  seller
• 16:09
  kind
• 16:09
  of
• 16:10
  responding
• 16:10
  to
• 16:10
  that
• 16:10
  and
• 16:11
  then
• 16:11
  opening
• 16:11
  it
• 16:11
  live
• 16:11
  on
• 16:12
  stream.
• 16:12
  That's
• 16:12
  so
• 16:13
  exciting.
• 16:14
  It's
• 16:14
  so
• 16:14
  engaging
• 16:15
  to
• 16:15
  the
• 16:15
  chat.
• 16:15
  So
• 16:15
  I
• 16:15
  think
• 16:16
  that's,
• 16:16
  you
• 16:17
  know,
• 16:17
  any
• 16:17
  sense
• 16:17
  of
• 16:17
  people
• 16:18
  being
• 16:18
  scared
• 16:18
  of
• 16:18
  low
• 16:19
  production
• 16:19
  value
• 16:19
  goes
• 16:20
  right
• 16:20
  out
• 16:20
  the
• 16:20
  window
• 16:20
  at
• 16:21
  that
• 16:21
  minute.
• 16:21
  If
• 16:22
  you're
• 16:22
  in
• 16:22
  there
• 16:22
  with
• 16:22
  those
• 16:23
  people
• 16:23
  showing
• 16:23
  them,
• 16:24
  responding
• 16:24
  to
• 16:24
  them,
• 16:25
  they
• 16:25
  don't
• 16:25
  care
• 16:26
  whether
• 16:27
  you're
• 16:27
  showing
• 16:27
  them
• 16:28
  a
• 16:28
  warehouse
• 16:28
  they're
• 16:28
  not
• 16:29
  asking
• 16:29
  for
• 16:29
  a
• 16:29
  set
• 16:29
  piece
• 16:30
  of.
• 16:31
  So
• 16:31
  I
• 16:31
  think
• 16:31
  that's.
• 16:31
  People
• 16:32
  can
• 16:32
  be,
• 16:33
  you
• 16:33
  know,
• 16:34
  people
• 16:34
  can
• 16:34
  sort
• 16:35
  of
• 16:35
  check
• 16:35
  that
• 16:35
  at
• 16:35
  the
• 16:35
  door.
• 16:36
  At
• 16:36
  the
• 16:36
  same
• 16:36
  time,
• 16:37
  of
• 16:37
  course,
• 16:37
  there
• 16:38
  is
• 16:38
  incredible
• 16:39
  value
• 16:39
  at
• 16:40
  presenting
• 16:41
  this
• 16:41
  like
• 16:41
  very
• 16:41
  beautifully
• 16:42
  shot
• 16:43
  production
• 16:43
  if
• 16:44
  that's
• 16:44
  the
• 16:44
  way
• 16:44
  that
• 16:44
  you
• 16:44
  want
• 16:45
  to
• 16:45
  go.
• 16:45
  And
• 16:45
  I
• 16:45
  understand
• 16:46
  that,
• 16:46
  you
• 16:46
  know,
• 16:47
  it's
• 16:47
  possible,
• 16:47
  particularly
• 16:48
  for
• 16:48
  large
• 16:48
  brands,
• 16:49
  that
• 16:49
  there's
• 16:49
  a
• 16:50
  brand
• 16:50
  tone
• 16:50
  of
• 16:50
  voice
• 16:50
  that
• 16:50
  they
• 16:50
  need
• 16:51
  to
• 16:51
  consider
• 16:51
  and
• 16:51
  so
• 16:51
  they
• 16:51
  want
• 16:52
  to
• 16:52
  go
• 16:52
  that
• 16:52
  Route,
• 16:53
  but
• 16:53
  it's
• 16:53
  not
• 16:53
  at
• 16:53
  all,
• 16:55
  I
• 16:55
  don't
• 16:55
  think
• 16:55
  it
• 16:55
  should
• 16:56
  be
• 16:56
  at
• 16:56
  all
• 16:56
  a
• 16:56
  barrier
• 16:57
  to
• 16:57
  entry.
• 16:58
  No,
• 16:58
  I
• 16:59
  think
• 16:59
  it's
• 16:59
  something
• 16:59
  where
• 16:59
  people
• 17:00
  should
• 17:00
  feel
• 17:00
  free
• 17:00
  to
• 17:00
  sort
• 17:01
  of
• 17:01
  test
• 17:01
  and
• 17:01
  learn.
• 17:02
  They
• 17:02
  may
• 17:03
  find
• 17:03
  that
• 17:04
  for
• 17:04
  their
• 17:04
  particular
• 17:05
  inventory
• 17:05
  they
• 17:05
  need
• 17:06
  a
• 17:06
  different
• 17:06
  setup.
• 17:07
  So
• 17:07
  for
• 17:07
  my
• 17:07
  trading
• 17:08
  card
• 17:08
  sellers
• 17:08
  or
• 17:09
  for
• 17:09
  my
• 17:09
  Lego
• 17:10
  sellers,
• 17:10
  they
• 17:11
  do
• 17:11
  prefer
• 17:11
  usually
• 17:12
  to
• 17:12
  have
• 17:13
  a
• 17:13
  table
• 17:14
  and
• 17:14
  lighting
• 17:15
  because
• 17:15
  it's
• 17:15
  just
• 17:15
  easier
• 17:16
  to
• 17:16
  capture
• 17:16
  the
• 17:16
  inventory
• 17:17
  and
• 17:17
  because
• 17:17
  that's
• 17:17
  what
• 17:17
  their
• 17:17
  buyers
• 17:18
  are
• 17:18
  looking
• 17:18
  for.
• 17:20
  But
• 17:20
  no,
• 17:21
  you
• 17:21
  can
• 17:21
  do
• 17:22
  whatever
• 17:22
  you
• 17:22
  want.
• 17:23
  You
• 17:23
  can
• 17:23
  live
• 17:23
  stream,
• 17:24
  you
• 17:24
  can
• 17:25
  livestream
• 17:25
  from
• 17:25
  your
• 17:25
  closet.
• 17:26
  People
• 17:26
  are
• 17:26
  doing
• 17:27
  that.
• 17:27
  That's
• 17:27
  super
• 17:28
  popular
• 17:28
  because
• 17:28
  it's
• 17:29
  also
• 17:29
  exciting.
• 17:29
  We
• 17:29
  get
• 17:30
  to
• 17:30
  peek
• 17:30
  inside
• 17:30
  someone's
• 17:31
  closet
• 17:31
  and
• 17:31
  see
• 17:31
  what
• 17:31
  they
• 17:32
  have
• 17:32
  and
• 17:32
  it's,
• 17:33
  you
• 17:33
  know,
• 17:33
  it's.
• 17:34
  No,
• 17:34
  but
• 17:34
  it's
• 17:34
  so
• 17:35
  as
• 17:35
  I
• 17:35
  think
• 17:35
  as
• 17:35
  humans,
• 17:36
  this
• 17:36
  is
• 17:36
  so
• 17:36
  exciting.
• 17:37
  And
• 17:37
  I'm
• 17:37
  much
• 17:37
  more,
• 17:38
  you
• 17:38
  know,
• 17:39
  I
• 17:39
  know
• 17:39
  myself
• 17:39
  like
• 17:39
  I
• 17:40
  will
• 17:40
  definitely
• 17:40
  watch
• 17:41
  someone
• 17:41
  go
• 17:41
  through
• 17:41
  their
• 17:41
  closet
• 17:43
  whether
• 17:43
  I
• 17:44
  buy
• 17:44
  something
• 17:44
  or
• 17:44
  not.
• 17:45
  Just,
• 17:45
  just
• 17:45
  to
• 17:46
  see.
• 17:46
  It's
• 17:46
  a,
• 17:47
  it's
• 17:47
  sort
• 17:47
  of
• 17:47
  like
• 17:47
  a
• 17:47
  route
• 17:47
  of
• 17:48
  discovery.
• 17:49
  Yeah.
• 17:50
  Still
• 17:50
  what
• 17:51
  I
• 17:51
  feel,
• 17:51
  because
• 17:53
  as
• 17:53
  our
• 17:54
  audience
• 17:54
  are
• 17:54
  a
• 17:54
  lot
• 17:54
  of
• 17:55
  people
• 17:55
  from
• 17:56
  physical
• 17:56
  brands,
• 17:58
  mostly
• 17:59
  marketplace
• 18:00
  managers
• 18:00
  from
• 18:00
  brands
• 18:01
  and
• 18:02
  they
• 18:02
  are,
• 18:02
  as
• 18:03
  you
• 18:03
  said
• 18:03
  before,
• 18:04
  part
• 18:04
  of
• 18:04
  a
• 18:04
  larger
• 18:05
  company.
• 18:05
  So
• 18:06
  they
• 18:06
  have
• 18:07
  all
• 18:07
  these
• 18:07
  company
• 18:07
  values
• 18:08
  to
• 18:08
  keep
• 18:08
  up
• 18:09
  and
• 18:10
  they
• 18:10
  might
• 18:11
  have
• 18:11
  a
• 18:11
  fear
• 18:11
  of
• 18:11
  this
• 18:12
  slightly,
• 18:13
  I
• 18:13
  don't
• 18:13
  know,
• 18:14
  uncontrollable
• 18:15
  environment
• 18:16
  that
• 18:16
  they're
• 18:16
  entering
• 18:17
  when
• 18:17
  it
• 18:17
  comes
• 18:17
  to
• 18:18
  live
• 18:18
  commerce.
• 18:19
  Yeah,
• 18:19
  maybe.
• 18:20
  Let's
• 18:20
  hear
• 18:20
  Mirota
• 18:21
  on
• 18:21
  this
• 18:21
  for
• 18:21
  a
• 18:21
  second.
• 18:23
  I
• 18:23
  would
• 18:23
  say
• 18:23
  my
• 18:23
  biggest
• 18:24
  fail
• 18:24
  was
• 18:24
  probably
• 18:25
  during
• 18:25
  a
• 18:25
  troll
• 18:26
  attack
• 18:26
  during
• 18:27
  the
• 18:27
  stream
• 18:27
  where
• 18:28
  someone
• 18:28
  was
• 18:28
  writing
• 18:29
  extremely
• 18:29
  rude
• 18:29
  comments
• 18:30
  about
• 18:30
  women,
• 18:30
  about
• 18:30
  foreigners.
• 18:31
  It
• 18:31
  was
• 18:31
  really
• 18:31
  bad.
• 18:32
  And
• 18:32
  back
• 18:33
  then
• 18:33
  I
• 18:33
  didn't
• 18:33
  know
• 18:33
  how
• 18:34
  to
• 18:34
  mute
• 18:34
  someone
• 18:35
  in
• 18:35
  the
• 18:35
  chat.
• 18:35
  So
• 18:35
  we
• 18:35
  had
• 18:36
  to
• 18:36
  sit
• 18:36
  through
• 18:36
  it
• 18:37
  for,
• 18:37
  let's
• 18:37
  say,
• 18:37
  30
• 18:37
  minutes
• 18:38
  until
• 18:38
  someone
• 18:39
  from
• 18:39
  my
• 18:39
  team
• 18:39
  contacted
• 18:40
  ebay.
• 18:40
  And
• 18:41
  I
• 18:41
  would
• 18:41
  recommend
• 18:42
  before
• 18:43
  you
• 18:43
  stream
• 18:43
  to
• 18:43
  think
• 18:44
  about
• 18:44
  also
• 18:44
  worst
• 18:44
  case
• 18:45
  scenarios
• 18:45
  and
• 18:45
  prepare
• 18:46
  accordingly.
• 18:46
  This
• 18:47
  will
• 18:47
  help
• 18:47
  you
• 18:47
  a
• 18:47
  lot
• 18:47
  and
• 18:48
  staying
• 18:48
  confident.
• 18:49
  Yeah,
• 18:50
  I
• 18:50
  mean,
• 18:51
  if
• 18:51
  you
• 18:51
  hear
• 18:51
  this
• 18:51
  now,
• 18:52
  consider
• 18:52
  this.
• 18:52
  Okay.
• 18:53
  This
• 18:53
  must
• 18:54
  have
• 18:54
  been
• 18:54
  quite
• 18:54
  terrifying
• 18:55
  for
• 18:55
  Meroda
• 18:56
  as
• 18:56
  she
• 18:56
  is.
• 18:57
  But
• 18:57
  she
• 18:57
  is
• 18:57
  her
• 18:58
  own
• 18:58
  boss
• 18:58
  in
• 18:58
  her
• 18:59
  own
• 18:59
  company,
• 19:01
  so
• 19:01
  that
• 19:02
  is
• 19:02
  sort
• 19:02
  of
• 19:03
  her
• 19:03
  personal
• 19:04
  risk.
• 19:04
  But
• 19:05
  consider
• 19:05
  something
• 19:05
  like
• 19:06
  that
• 19:06
  happening
• 19:06
  to,
• 19:07
  I
• 19:08
  don't
• 19:08
  know,
• 19:08
  a
• 19:08
  marketplace
• 19:09
  manager
• 19:10
  at
• 19:10
  a
• 19:10
  brand
• 19:11
  who
• 19:11
  has
• 19:12
  pushed
• 19:12
  for
• 19:12
  this
• 19:12
  live
• 19:13
  commerce.
• 19:13
  And
• 19:13
  then
• 19:13
  stuff
• 19:14
  like
• 19:14
  that
• 19:14
  happens
• 19:14
  and
• 19:15
  the
• 19:16
  products
• 19:16
  of
• 19:16
  a
• 19:16
  brand
• 19:17
  are
• 19:17
  part
• 19:18
  of
• 19:18
  a
• 19:18
  scenario
• 19:19
  in
• 19:19
  which
• 19:19
  they
• 19:19
  really
• 19:20
  shouldn't
• 19:20
  be.
• 19:21
  Is
• 19:21
  that
• 19:22
  something
• 19:22
  that
• 19:22
  you
• 19:23
  can
• 19:23
  really
• 19:23
  avoid
• 19:24
  or
• 19:25
  is
• 19:25
  that
• 19:25
  something
• 19:25
  that
• 19:26
  just
• 19:26
  have
• 19:26
  to,
• 19:26
  I
• 19:26
  don't
• 19:27
  know,
• 19:27
  take
• 19:27
  one
• 19:27
  for
• 19:27
  the
• 19:27
  team
• 19:27
  and
• 19:28
  stuff
• 19:28
  like
• 19:28
  that
• 19:28
  happens
• 19:29
  in
• 19:29
  LiveCommerce?
• 19:30
  No.
• 19:31
  And
• 19:31
  I
• 19:31
  mean,
• 19:32
  you
• 19:32
  know,
• 19:32
  unfortunately,
• 19:33
  I'm
• 19:33
  not,
• 19:33
  I'm
• 19:33
  not
• 19:34
  familiar
• 19:34
  with
• 19:34
  that
• 19:34
  particular
• 19:35
  stream.
• 19:36
  I
• 19:36
  will
• 19:36
  say
• 19:37
  that
• 19:37
  from
• 19:37
  a
• 19:38
  tooling,
• 19:39
  product
• 19:39
  build
• 19:40
  perspective,
• 19:41
  we
• 19:42
  have
• 19:42
  invested
• 19:43
  pretty
• 19:43
  heavily
• 19:44
  so
• 19:44
  that
• 19:44
  sellers
• 19:45
  have
• 19:46
  to
• 19:46
  figure
• 19:46
  out
• 19:46
  all
• 19:46
  aspects
• 19:47
  of
• 19:47
  their
• 19:47
  technical
• 19:48
  setup.
• 19:49
  So
• 19:49
  it's
• 19:49
  one
• 19:49
  of
• 19:49
  those
• 19:49
  things
• 19:50
  where
• 19:51
  we
• 19:52
  onboard
• 19:52
  ourselves
• 19:52
  into
• 19:53
  our
• 19:53
  host
• 19:53
  console,
• 19:54
  and
• 19:54
  then
• 19:54
  from
• 19:54
  there
• 19:55
  they
• 19:55
  can
• 19:55
  very
• 19:56
  much
• 19:56
  control
• 19:57
  all
• 19:57
  aspects
• 19:58
  of
• 19:58
  their
• 19:58
  stream.
• 19:58
  So
• 19:59
  whether
• 19:59
  it's
• 20:00
  editing
• 20:00
  the
• 20:01
  items
• 20:01
  live,
• 20:02
  changing
• 20:02
  the
• 20:02
  lineup,
• 20:05
  changing
• 20:05
  the
• 20:05
  way
• 20:05
  you're
• 20:05
  running
• 20:06
  auctions,
• 20:06
  changing
• 20:06
  the
• 20:07
  timeframe,
• 20:07
  that
• 20:07
  sort
• 20:07
  of
• 20:07
  stuff.
• 20:08
  Also,
• 20:09
  in
• 20:09
  full
• 20:10
  transparency,
• 20:10
  you're
• 20:11
  able
• 20:11
  to
• 20:11
  mute
• 20:14
  people
• 20:14
  who
• 20:14
  are
• 20:14
  in
• 20:14
  the
• 20:14
  chat
• 20:15
  as
• 20:15
  the
• 20:15
  seller
• 20:16
  in
• 20:16
  real
• 20:16
  time.
• 20:18
  So
• 20:18
  it's,
• 20:19
  it's.
• 20:19
  It's
• 20:19
  something
• 20:19
  that
• 20:19
  we're
• 20:20
  very
• 20:21
  close
• 20:21
  to,
• 20:21
  and
• 20:22
  it's
• 20:22
  something
• 20:22
  that
• 20:22
  I
• 20:22
  think
• 20:23
  our
• 20:23
  seller
• 20:23
  feedback
• 20:24
  is
• 20:24
  incredibly
• 20:25
  valuable
• 20:25
  too,
• 20:26
  of
• 20:26
  course,
• 20:26
  because
• 20:26
  we
• 20:27
  want
• 20:27
  our
• 20:27
  sellers
• 20:27
  to
• 20:28
  feel
• 20:28
  that
• 20:28
  they're
• 20:29
  in
• 20:29
  control
• 20:29
  of
• 20:29
  their
• 20:29
  environment
• 20:30
  and
• 20:30
  in
• 20:30
  their
• 20:30
  space.
• 20:33
  I
• 20:33
  don't
• 20:34
  see
• 20:34
  that
• 20:35
  as
• 20:35
  an
• 20:35
  issue
• 20:36
  for
• 20:37
  any
• 20:37
  of
• 20:37
  our
• 20:37
  marketplaces
• 20:38
  or
• 20:38
  our
• 20:38
  brands.
• 20:39
  I
• 20:39
  think,
• 20:40
  you
• 20:40
  know,
• 20:40
  general
• 20:41
  guidance
• 20:41
  for
• 20:41
  me,
• 20:42
  of
• 20:42
  course,
• 20:42
  is
• 20:42
  if
• 20:42
  you
• 20:43
  see
• 20:43
  that
• 20:43
  there
• 20:43
  are
• 20:43
  comments
• 20:44
  that
• 20:44
  are
• 20:44
  coming
• 20:44
  or
• 20:44
  if
• 20:45
  there
• 20:45
  is
• 20:45
  some
• 20:45
  sort
• 20:45
  of
• 20:46
  live
• 20:46
  chat
• 20:47
  interaction
• 20:48
  that
• 20:48
  is
• 20:48
  not
• 20:49
  the
• 20:49
  way
• 20:50
  we
• 20:50
  want
• 20:50
  it
• 20:50
  to
• 20:50
  be.
• 20:51
  We
• 20:51
  both
• 20:51
  have
• 20:51
  algorithms
• 20:52
  in
• 20:52
  place
• 20:52
  that
• 20:53
  are
• 20:53
  muting
• 20:53
  things.
• 20:53
  You
• 20:53
  were
• 20:54
  able
• 20:54
  to
• 20:54
  mute
• 20:54
  things,
• 20:56
  and
• 20:56
  you
• 20:56
  definitely
• 20:57
  have
• 20:57
  full
• 20:57
  control
• 20:57
  of
• 20:57
  sort
• 20:58
  of
• 20:58
  what's
• 20:58
  visible.
• 20:59
  What's
• 21:00
  visible
• 21:00
  there.
• 21:01
  But
• 21:01
  I
• 21:01
  think
• 21:01
  you
• 21:01
  still
• 21:01
  have
• 21:01
  to
• 21:02
  be
• 21:02
  active
• 21:02
  in
• 21:03
  the
• 21:03
  call
• 21:03
  and
• 21:03
  just
• 21:04
  take
• 21:04
  note
• 21:04
  of
• 21:04
  these
• 21:05
  things.
• 21:05
  Is
• 21:05
  it.
• 21:05
  I
• 21:06
  mean,
• 21:07
  absolutely,
• 21:07
  absolutely.
• 21:08
  And
• 21:08
  I
• 21:08
  think
• 21:08
  that's,
• 21:10
  you
• 21:10
  know,
• 21:11
  I
• 21:11
  think
• 21:11
  we've
• 21:11
  sort
• 21:11
  of
• 21:12
  come
• 21:12
  onto
• 21:12
  one
• 21:12
  of
• 21:12
  the
• 21:12
  challenges
• 21:13
  in
• 21:14
  going
• 21:14
  into
• 21:15
  the
• 21:15
  selling
• 21:16
  space,
• 21:16
  which
• 21:16
  is
• 21:17
  it
• 21:17
  is
• 21:19
  not
• 21:19
  trivial
• 21:20
  to
• 21:20
  be
• 21:20
  on
• 21:21
  camera
• 21:21
  to
• 21:22
  presenting
• 21:24
  items,
• 21:24
  to
• 21:25
  be
• 21:25
  responding
• 21:26
  to
• 21:26
  the
• 21:26
  chat,
• 21:26
  to
• 21:27
  be
• 21:27
  pinning
• 21:28
  items,
• 21:28
  starting
• 21:29
  auctions,
• 21:31
  you
• 21:31
  know,
• 21:31
  taking
• 21:32
  notes,
• 21:32
  which
• 21:33
  sort
• 21:33
  of.
• 21:33
  Which
• 21:34
  buyer
• 21:34
  has
• 21:34
  said
• 21:34
  what
• 21:35
  potentially,
• 21:35
  you
• 21:36
  know,
• 21:36
  I
• 21:36
  just
• 21:36
  said
• 21:36
  all
• 21:37
  the
• 21:37
  ways
• 21:37
  in
• 21:37
  which
• 21:37
  you
• 21:37
  can
• 21:37
  change
• 21:38
  sort
• 21:38
  of
• 21:38
  run
• 21:39
  of
• 21:39
  show
• 21:39
  while
• 21:39
  you're
• 21:39
  in
• 21:39
  it,
• 21:40
  like
• 21:40
  potentially
• 21:41
  doing
• 21:41
  all
• 21:41
  of
• 21:41
  these
• 21:41
  things.
• 21:42
  Things.
• 21:43
  There
• 21:44
  is
• 21:44
  a
• 21:44
  learning
• 21:44
  curve
• 21:44
  there.
• 21:46
  And
• 21:47
  I
• 21:47
  think
• 21:47
  it
• 21:47
  is
• 21:47
  something,
• 21:48
  when
• 21:48
  we
• 21:48
  speak
• 21:49
  to
• 21:49
  our
• 21:49
  sellers,
• 21:50
  that
• 21:51
  we're
• 21:52
  very
• 21:52
  happy
• 21:52
  to
• 21:52
  kind
• 21:52
  of
• 21:53
  be
• 21:54
  in
• 21:54
  dialogue
• 21:54
  there
• 21:54
  and
• 21:55
  say,
• 21:55
  listen,
• 21:56
  what
• 21:56
  is
• 21:56
  your
• 21:56
  vision
• 21:57
  for
• 21:57
  this
• 21:57
  show?
• 21:58
  Are
• 21:58
  you
• 21:58
  comfortable
• 21:59
  doing
• 21:59
  it
• 21:59
  alone?
• 21:59
  Is
• 22:00
  it
• 22:00
  something
• 22:00
  where
• 22:00
  perhaps
• 22:01
  you
• 22:01
  have
• 22:01
  someone
• 22:01
  else
• 22:02
  from
• 22:02
  your
• 22:02
  team
• 22:02
  there
• 22:02
  assisting
• 22:03
  you?
• 22:03
  Is
• 22:03
  it
• 22:03
  someone
• 22:04
  that's
• 22:04
  off
• 22:04
  camera
• 22:04
  handing
• 22:05
  you
• 22:05
  things?
• 22:05
  Is
• 22:05
  it
• 22:05
  someone
• 22:06
  who's
• 22:07
  helping
• 22:08
  to
• 22:08
  start
• 22:08
  the
• 22:08
  auctions,
• 22:09
  whatever
• 22:10
  it
• 22:10
  might
• 22:10
  be,
• 22:11
  but
• 22:11
  it,
• 22:11
  but
• 22:11
  it
• 22:11
  is
• 22:12
  something
• 22:12
  where,
• 22:12
  you
• 22:12
  know,
• 22:13
  I
• 22:13
  think
• 22:13
  you're
• 22:13
  right.
• 22:13
  I
• 22:14
  think
• 22:14
  you're
• 22:14
  right
• 22:14
  to
• 22:14
  flag
• 22:14
  it.
• 22:15
  It
• 22:15
  isn't
• 22:15
  just,
• 22:17
  it
• 22:17
  takes
• 22:17
  a
• 22:17
  little
• 22:17
  bit
• 22:17
  more
• 22:18
  sort
• 22:18
  of
• 22:18
  forethought
• 22:18
  and
• 22:19
  planning
• 22:19
  than
• 22:19
  just
• 22:19
  to
• 22:19
  say,
• 22:20
  okay,
• 22:20
  click,
• 22:20
  I
• 22:20
  go
• 22:21
  live.
• 22:22
  I
• 22:22
  think
• 22:23
  so,
• 22:23
  because
• 22:23
  I
• 22:24
  think
• 22:24
  that
• 22:24
  is
• 22:24
  just
• 22:24
  something.
• 22:25
  It's
• 22:25
  a
• 22:25
  completely
• 22:26
  different
• 22:26
  form
• 22:27
  of
• 22:27
  marketing
• 22:27
  to
• 22:28
  what
• 22:28
  most
• 22:29
  marketing
• 22:29
  marketplace
• 22:30
  managers
• 22:30
  have
• 22:30
  done
• 22:31
  before
• 22:31
  because
• 22:31
  it
• 22:31
  is
• 22:32
  life.
• 22:32
  This
• 22:32
  is
• 22:33
  just
• 22:33
  a
• 22:33
  different
• 22:33
  situation.
• 22:34
  That
• 22:35
  in
• 22:35
  itself
• 22:36
  is
• 22:36
  not
• 22:36
  a
• 22:36
  problem,
• 22:36
  but
• 22:36
  you
• 22:37
  have
• 22:37
  to
• 22:37
  prepare
• 22:38
  differently
• 22:38
  for
• 22:38
  it.
• 22:39
  This
• 22:39
  is
• 22:39
  why
• 22:40
  I
• 22:41
  wanted
• 22:41
  to
• 22:41
  flag
• 22:41
  that.
• 22:42
  Yeah,
• 22:43
  maybe
• 22:44
  turning
• 22:44
  to,
• 22:45
  after
• 22:45
  we
• 22:45
  talked
• 22:46
  a
• 22:46
  bit
• 22:46
  about
• 22:46
  challenges
• 22:48
  to
• 22:48
  the
• 22:48
  potentials
• 22:49
  because
• 22:51
  from
• 22:51
  what
• 22:51
  I
• 22:52
  understand
• 22:52
  is
• 22:52
  of
• 22:53
  course
• 22:53
  we've
• 22:53
  seen
• 22:53
  a
• 22:54
  lot
• 22:54
  of
• 22:54
  success
• 22:54
  in
• 22:55
  sort
• 22:55
  of
• 22:55
  the
• 22:55
  no
• 22:55
  brainer
• 22:56
  categories
• 22:56
  for
• 22:56
  ebay
• 22:57
  like
• 22:57
  trading
• 22:58
  cards
• 22:58
  and
• 22:59
  vintage
• 23:00
  fashion,
• 23:00
  for
• 23:00
  example,
• 23:01
  or
• 23:01
  accessories,
• 23:02
  stuff
• 23:02
  like
• 23:02
  that.
• 23:02
  So
• 23:03
  things
• 23:03
  that
• 23:03
  you
• 23:03
  can
• 23:04
  show
• 23:04
  easily
• 23:05
  and
• 23:05
  which
• 23:05
  also
• 23:06
  have
• 23:07
  a
• 23:07
  very
• 23:07
  dedicated
• 23:08
  community
• 23:09
  that
• 23:09
  might
• 23:09
  look
• 23:10
  for
• 23:10
  them.
• 23:10
  So.
• 23:11
  But
• 23:12
  can
• 23:12
  you
• 23:12
  also
• 23:12
  tell
• 23:13
  us
• 23:13
  a
• 23:13
  bit
• 23:13
  more
• 23:14
  about
• 23:14
  how
• 23:14
  ebay
• 23:15
  life
• 23:15
  has
• 23:15
  been
• 23:15
  faring
• 23:16
  in
• 23:16
  the.
• 23:16
  Com
• 23:17
  in
• 23:17
  other
• 23:18
  categories
• 23:18
  so
• 23:18
  far?
• 23:19
  Yeah,
• 23:20
  sure.
• 23:20
  I
• 23:20
  think,
• 23:21
  I
• 23:21
  think
• 23:22
  you're,
• 23:22
  you
• 23:22
  know,
• 23:22
  I
• 23:22
  think,
• 23:22
  I
• 23:23
  think
• 23:23
  it's
• 23:23
  right.
• 23:23
  There's,
• 23:24
  there
• 23:24
  are
• 23:24
  these
• 23:24
  sort
• 23:25
  of
• 23:25
  enthusiast
• 23:26
  categories
• 23:26
  where
• 23:27
  live
• 23:27
  shopping
• 23:27
  has
• 23:28
  been
• 23:28
  at
• 23:28
  home,
• 23:28
  whether
• 23:28
  that's
• 23:29
  in
• 23:29
  the
• 23:29
  US
• 23:29
  or
• 23:30
  even
• 23:30
  here
• 23:30
  in
• 23:30
  Germany.
• 23:32
  I
• 23:32
  think
• 23:32
  that
• 23:32
  some
• 23:33
  of
• 23:33
  these
• 23:34
  categories
• 23:35
  in
• 23:35
  which,
• 23:36
  which
• 23:36
  don't
• 23:37
  necessarily
• 23:37
  map
• 23:37
  onto
• 23:38
  that
• 23:38
  are
• 23:39
  super,
• 23:39
  super,
• 23:39
  super
• 23:40
  exciting
• 23:40
  though.
• 23:40
  I
• 23:40
  think
• 23:41
  for
• 23:41
  one,
• 23:42
  particularly
• 23:42
  in
• 23:42
  Germany,
• 23:43
  there
• 23:43
  is
• 23:44
  just
• 23:44
  a
• 23:44
  freedom
• 23:45
  of
• 23:45
  exploration
• 23:46
  and
• 23:46
  there's
• 23:46
  a
• 23:46
  little
• 23:46
  bit
• 23:47
  of
• 23:47
  like
• 23:47
  a
• 23:47
  first
• 23:47
  mover
• 23:49
  test
• 23:49
  and
• 23:49
  learn
• 23:51
  opportunity
• 23:51
  that
• 23:51
  I
• 23:52
  see
• 23:52
  there.
• 23:52
  And
• 23:52
  that's
• 23:52
  something
• 23:53
  that
• 23:53
  I,
• 23:53
  you
• 23:54
  know,
• 23:54
  speaking
• 23:54
  to
• 23:54
  sellers,
• 23:55
  that's
• 23:55
  something
• 23:55
  that
• 23:55
  I
• 23:55
  flag
• 23:56
  where
• 23:56
  I
• 23:56
  say
• 23:56
  like
• 23:56
  listen,
• 23:57
  that
• 23:57
  space
• 23:58
  is
• 23:59
  still
• 23:59
  a
• 23:59
  white
• 23:59
  space.
• 23:59
  This
• 24:00
  is
• 24:00
  still
• 24:00
  a
• 24:00
  sandbox.
• 24:01
  We
• 24:01
  can
• 24:01
  kind
• 24:01
  of
• 24:01
  go
• 24:01
  in
• 24:02
  and
• 24:02
  see
• 24:03
  what.
• 24:03
  No,
• 24:03
  but
• 24:03
  we
• 24:04
  can
• 24:04
  pilot
• 24:04
  formats,
• 24:05
  we
• 24:05
  can
• 24:05
  see
• 24:05
  what
• 24:05
  happens,
• 24:06
  we
• 24:06
  can
• 24:07
  learn
• 24:07
  together.
• 24:07
  But
• 24:08
  you'll
• 24:08
  also
• 24:08
  be
• 24:08
  the
• 24:08
  first
• 24:09
  ones
• 24:09
  there,
• 24:09
  which
• 24:10
  is
• 24:10
  huge
• 24:10
  in
• 24:11
  terms
• 24:11
  of
• 24:11
  building
• 24:11
  your
• 24:11
  following
• 24:12
  in
• 24:12
  your
• 24:12
  community
• 24:12
  and
• 24:13
  claiming
• 24:13
  that
• 24:13
  space
• 24:13
  for
• 24:14
  yourself.
• 24:15
  I
• 24:16
  think
• 24:16
  the
• 24:16
  other
• 24:16
  call
• 24:16
  out
• 24:16
  that
• 24:17
  I
• 24:17
  have
• 24:17
  there
• 24:17
  is
• 24:17
  that
• 24:17
  anything
• 24:18
  that
• 24:19
  needs
• 24:20
  explanation
• 24:22
  is
• 24:22
  really,
• 24:22
  really,
• 24:23
  really
• 24:24
  well
• 24:24
  suited
• 24:25
  to
• 24:25
  live.
• 24:26
  So
• 24:29
  if
• 24:29
  I
• 24:29
  can
• 24:29
  bring
• 24:30
  my
• 24:31
  expertise,
• 24:33
  this
• 24:33
  is
• 24:34
  probably
• 24:34
  an
• 24:34
  item
• 24:35
  that
• 24:35
  will
• 24:35
  do
• 24:35
  very
• 24:36
  well
• 24:36
  in
• 24:36
  live
• 24:37
  because
• 24:37
  I
• 24:37
  can
• 24:38
  spend
• 24:38
  the
• 24:38
  time
• 24:38
  and
• 24:38
  I
• 24:39
  can
• 24:39
  explain.
• 24:39
  And
• 24:39
  again
• 24:41
  we
• 24:41
  talked
• 24:41
  about
• 24:41
  this
• 24:41
  at
• 24:42
  the
• 24:42
  top
• 24:42
  a
• 24:42
  little
• 24:42
  bit.
• 24:42
  People
• 24:42
  can
• 24:43
  ask
• 24:43
  questions
• 24:43
  that
• 24:43
  I
• 24:43
  can
• 24:44
  answer
• 24:44
  in
• 24:44
  real
• 24:44
  time.
• 24:44
  So
• 24:45
  even
• 24:45
  questions
• 24:45
  that
• 24:45
  I
• 24:46
  don't
• 24:46
  anticipate
• 24:47
  where
• 24:47
  I
• 24:47
  wouldn't
• 24:48
  include
• 24:48
  the
• 24:48
  answers
• 24:49
  maybe
• 24:49
  or
• 24:50
  in
• 24:50
  some
• 24:51
  sort
• 24:51
  of
• 24:51
  description
• 24:51
  or
• 24:52
  item
• 24:52
  listing,
• 24:53
  I
• 24:53
  can
• 24:53
  respond
• 24:54
  to
• 24:54
  Whoever's
• 24:54
  in
• 24:54
  the
• 24:55
  chat.
• 24:55
  And
• 24:56
  so
• 24:56
  I
• 24:56
  short
• 24:57
  circuit
• 24:57
  that
• 24:58
  kind
• 24:58
  of
• 24:58
  conversion
• 24:59
  where
• 24:59
  someone
• 24:59
  sees
• 24:59
  the
• 25:00
  listing
• 25:00
  and
• 25:00
  then
• 25:00
  goes
• 25:00
  off
• 25:00
  to
• 25:01
  do
• 25:01
  research
• 25:01
  and
• 25:01
  then
• 25:01
  maybe
• 25:01
  does
• 25:02
  something
• 25:02
  else
• 25:02
  and
• 25:02
  then
• 25:02
  maybe
• 25:03
  comes
• 25:03
  back
• 25:03
  and
• 25:03
  converts.
• 25:04
  I
• 25:04
  can
• 25:04
  just
• 25:04
  short
• 25:05
  circuit
• 25:05
  that.
• 25:05
  I
• 25:05
  can
• 25:05
  compress
• 25:06
  that
• 25:06
  funnel
• 25:08
  just
• 25:08
  because
• 25:08
  we're
• 25:09
  live,
• 25:09
  just
• 25:09
  by
• 25:10
  the
• 25:10
  mere
• 25:12
  sort
• 25:12
  of
• 25:13
  operation
• 25:13
  of
• 25:14
  the
• 25:14
  channel.
• 25:16
  I
• 25:16
  can
• 25:16
  make
• 25:16
  sure
• 25:16
  that
• 25:16
  I
• 25:17
  close
• 25:17
  that
• 25:17
  window.
• 25:19
  And
• 25:19
  so
• 25:19
  I
• 25:19
  think
• 25:19
  it's.
• 25:20
  Yeah,
• 25:21
  I
• 25:21
  think
• 25:21
  it's
• 25:21
  super
• 25:22
  exciting.
• 25:22
  What
• 25:22
  we've
• 25:22
  seen
• 25:23
  so
• 25:23
  far
• 25:23
  is
• 25:23
  that
• 25:23
  these
• 25:23
  categories
• 25:24
  as
• 25:25
  we
• 25:25
  test,
• 25:25
  so
• 25:26
  test
• 25:26
  and
• 25:26
  pilot
• 25:27
  into
• 25:27
  them,
• 25:28
  there's
• 25:29
  a
• 25:29
  ton
• 25:29
  of
• 25:29
  opportunity
• 25:30
  there
• 25:30
  because
• 25:30
  people
• 25:31
  are
• 25:31
  hungry
• 25:31
  for
• 25:31
  that
• 25:32
  and
• 25:32
  people
• 25:32
  are
• 25:32
  hungry
• 25:33
  to
• 25:33
  like
• 25:33
  to
• 25:33
  learn
• 25:34
  about
• 25:34
  that
• 25:35
  and
• 25:35
  to
• 25:35
  just
• 25:36
  learn
• 25:36
  about
• 25:36
  the
• 25:36
  lever
• 25:37
  of
• 25:37
  live
• 25:38
  commerce
• 25:38
  or
• 25:38
  social
• 25:38
  commerce
• 25:40
  in
• 25:40
  this
• 25:40
  way
• 25:41
  because
• 25:41
  people
• 25:41
  just
• 25:42
  aren't
• 25:42
  as
• 25:42
  familiar
• 25:42
  with
• 25:42
  it
• 25:43
  yet.
• 25:46
  So
• 25:46
  if
• 25:46
  I
• 25:46
  understand
• 25:47
  that
• 25:47
  correctly,
• 25:47
  like
• 25:47
  everything
• 25:48
  where
• 25:49
  just
• 25:49
  a
• 25:49
  picture
• 25:50
  won't
• 25:50
  cut
• 25:50
  it
• 25:51
  in
• 25:51
  a
• 25:51
  way
• 25:51
  is
• 25:51
  interesting.
• 25:52
  So
• 25:52
  everything
• 25:53
  where
• 25:53
  you
• 25:53
  might
• 25:53
  want
• 25:53
  to,
• 25:54
  to
• 25:54
  show,
• 25:55
  I
• 25:55
  don't
• 25:56
  know,
• 25:57
  a
• 25:57
  third
• 25:57
  dimension
• 25:58
  or
• 25:59
  a
• 25:59
  function
• 26:00
  that
• 26:00
  is
• 26:00
  not
• 26:00
  really
• 26:00
  obvious
• 26:01
  from
• 26:01
  the
• 26:01
  picture
• 26:02
  on
• 26:02
  the
• 26:03
  product,
• 26:03
  where
• 26:03
  you
• 26:03
  can
• 26:03
  really
• 26:04
  showcase
• 26:04
  it
• 26:05
  or
• 26:05
  things
• 26:06
  that
• 26:06
  might
• 26:06
  need
• 26:06
  a
• 26:06
  bit
• 26:06
  more
• 26:07
  explanation
• 26:08
  or
• 26:08
  where
• 26:09
  people
• 26:09
  have
• 26:10
  specific
• 26:10
  questions
• 26:11
  on.
• 26:11
  So
• 26:12
  anything
• 26:12
  that
• 26:13
  continues
• 26:14
  the
• 26:14
  conversation
• 26:15
  over
• 26:15
  merely
• 26:16
  this
• 26:16
  is
• 26:16
  the
• 26:17
  product,
• 26:17
  buy
• 26:17
  it
• 26:17
  or
• 26:17
  not.
• 26:18
  Correct?
• 26:18
  Yeah,
• 26:19
  and
• 26:19
  I
• 26:19
  think
• 26:19
  it's.
• 26:20
  Yeah,
• 26:20
  I
• 26:20
  think
• 26:20
  that's
• 26:20
  right.
• 26:21
  And
• 26:21
  I
• 26:21
  think
• 26:21
  it's,
• 26:23
  I
• 26:23
  mean,
• 26:23
  from
• 26:23
  my
• 26:23
  own,
• 26:24
  you
• 26:24
  know,
• 26:24
  sort
• 26:24
  of.
• 26:24
  This
• 26:25
  is
• 26:25
  very
• 26:25
  anecdotal
• 26:26
  because
• 26:26
  it's
• 26:26
  my
• 26:26
  experience,
• 26:26
  but
• 26:27
  you
• 26:27
  know,
• 26:27
  every
• 26:27
  once
• 26:28
  in
• 26:28
  a
• 26:28
  while
• 26:28
  there's,
• 26:28
  there's
• 26:28
  something
• 26:28
  that
• 26:29
  you
• 26:29
  have
• 26:29
  to
• 26:29
  buy
• 26:29
  and
• 26:29
  you
• 26:30
  realize
• 26:31
  this
• 26:31
  is
• 26:31
  the
• 26:31
  first
• 26:32
  time
• 26:32
  that
• 26:32
  you're
• 26:32
  buying
• 26:32
  in
• 26:32
  that
• 26:33
  category.
• 26:34
  You
• 26:34
  have
• 26:34
  to
• 26:35
  do
• 26:35
  the
• 26:35
  research
• 26:35
  as
• 26:36
  a.
• 26:36
  I
• 26:36
  think,
• 26:36
  you
• 26:36
  know,
• 26:36
  particularly
• 26:37
  from
• 26:37
  the
• 26:37
  German
• 26:38
  perspective,
• 26:38
  like
• 26:38
  we're
• 26:39
  a
• 26:39
  researching
• 26:41
  country
• 26:41
  of
• 26:42
  buyers.
• 26:42
  We
• 26:42
  are,
• 26:42
  we
• 26:43
  take
• 26:43
  it
• 26:43
  seriously,
• 26:43
  we
• 26:44
  think
• 26:44
  about
• 26:44
  it,
• 26:45
  we
• 26:45
  want
• 26:45
  to
• 26:46
  know,
• 26:46
  we
• 26:46
  want
• 26:46
  to
• 26:46
  make
• 26:46
  sure
• 26:47
  it's
• 26:47
  the
• 26:47
  best.
• 26:47
  We
• 26:47
  have
• 26:48
  to
• 26:48
  reach
• 26:48
  Dyftung
• 26:48
  van
• 26:49
  Test
• 26:49
  or
• 26:49
  some
• 26:49
  sort
• 26:49
  of
• 26:49
  like
• 26:50
  consumer
• 26:50
  report.
• 26:50
  Like
• 26:51
  this
• 26:51
  is,
• 26:51
  this
• 26:51
  is
• 26:52
  sort
• 26:52
  of
• 26:52
  like
• 26:52
  a
• 26:52
  national
• 26:53
  default.
• 26:54
  And
• 26:54
  so
• 26:54
  I
• 26:54
  think
• 26:56
  even
• 26:56
  just
• 26:56
  having
• 26:56
  the
• 26:57
  opportunity
• 26:57
  of
• 26:58
  even,
• 26:58
  even
• 26:59
  if
• 26:59
  it's
• 26:59
  that
• 26:59
  I
• 27:00
  watch
• 27:00
  three
• 27:00
  livestream
• 27:01
  from
• 27:01
  three
• 27:01
  different
• 27:02
  sellers
• 27:02
  on
• 27:02
  three
• 27:03
  sort
• 27:03
  of
• 27:03
  related
• 27:05
  products.
• 27:06
  You
• 27:06
  know,
• 27:06
  if
• 27:06
  it's.
• 27:07
  I'm.
• 27:07
  I
• 27:07
  don't
• 27:07
  know,
• 27:07
  I'm
• 27:08
  looking
• 27:08
  for
• 27:08
  the
• 27:08
  perfect
• 27:08
  Italian
• 27:09
  coffee
• 27:09
  machine
• 27:10
  and
• 27:10
  I'm
• 27:10
  ready
• 27:10
  to
• 27:10
  spend
• 27:11
  a
• 27:11
  couple
• 27:12
  of
• 27:12
  hundred
• 27:12
  euros,
• 27:14
  but
• 27:14
  I
• 27:14
  know
• 27:14
  nothing
• 27:15
  about
• 27:15
  this
• 27:15
  other
• 27:15
  than
• 27:16
  that
• 27:16
  I
• 27:16
  like
• 27:16
  the
• 27:16
  coffee.
• 27:17
  I
• 27:18
  think
• 27:18
  watching
• 27:18
  live
• 27:18
  streams
• 27:19
  where
• 27:19
  someone
• 27:19
  is
• 27:19
  showing
• 27:20
  me,
• 27:20
  look,
• 27:20
  this
• 27:20
  is,
• 27:21
  this
• 27:21
  is
• 27:21
  how
• 27:21
  this
• 27:22
  machine
• 27:22
  Literally
• 27:22
  works.
• 27:23
  This
• 27:23
  is
• 27:23
  how
• 27:23
  I
• 27:24
  put
• 27:24
  the
• 27:24
  water
• 27:24
  in.
• 27:24
  This
• 27:24
  is
• 27:25
  how
• 27:25
  the
• 27:25
  coffee
• 27:25
  comes
• 27:25
  out.
• 27:26
  This
• 27:26
  is
• 27:26
  the
• 27:26
  maintenance
• 27:27
  versus,
• 27:28
  you
• 27:28
  know,
• 27:28
  the
• 27:28
  next
• 27:29
  one
• 27:29
  over
• 27:29
  is
• 27:29
  super
• 27:30
  helpful
• 27:30
  because
• 27:31
  otherwise
• 27:32
  I
• 27:32
  guess
• 27:33
  I
• 27:33
  could
• 27:33
  take
• 27:33
  myself
• 27:33
  elsewhere
• 27:34
  and
• 27:34
  do
• 27:34
  that
• 27:34
  research.
• 27:35
  But
• 27:36
  a
• 27:36
  live
• 27:36
  stream
• 27:36
  is
• 27:37
  just
• 27:37
  fun.
• 27:38
  You
• 27:38
  know,
• 27:38
  I
• 27:38
  think
• 27:38
  it's,
• 27:39
  I
• 27:39
  think
• 27:39
  that's,
• 27:39
  it's,
• 27:40
  it's
• 27:40
  sort
• 27:40
  of
• 27:40
  the
• 27:42
  infotainment,
• 27:43
  if
• 27:43
  you
• 27:43
  will.
• 27:43
  I
• 27:43
  guess
• 27:44
  it's
• 27:44
  very
• 27:44
  educational,
• 27:45
  it's
• 27:45
  entertaining.
• 27:46
  And
• 27:47
  again
• 27:47
  it's
• 27:47
  this,
• 27:47
  it's
• 27:48
  asking,
• 27:48
  it's
• 27:48
  asking
• 27:49
  the
• 27:49
  questions
• 27:49
  in
• 27:49
  real
• 27:49
  time
• 27:50
  and
• 27:50
  actually
• 27:50
  getting
• 27:50
  the
• 27:50
  answers.
• 27:52
  That's
• 27:52
  super
• 27:52
  powerful.
• 27:54
  Yeah,
• 27:54
  absolutely.
• 27:56
  And
• 27:56
  also
• 27:57
  as
• 27:57
  you
• 27:57
  said
• 27:57
  before,
• 27:58
  it
• 27:58
  is
• 27:58
  an
• 27:58
  evolving
• 27:59
  market
• 28:00
  so
• 28:00
  there
• 28:00
  are
• 28:01
  not
• 28:01
  that
• 28:01
  many
• 28:01
  people
• 28:02
  active
• 28:03
  there
• 28:03
  if
• 28:03
  you
• 28:03
  can
• 28:03
  compare
• 28:04
  it
• 28:04
  to
• 28:04
  other
• 28:05
  channels
• 28:05
  that
• 28:06
  you
• 28:06
  are
• 28:06
  selling
• 28:06
  on
• 28:06
  at
• 28:06
  the
• 28:06
  moment.
• 28:07
  So
• 28:07
  really
• 28:08
  the
• 28:08
  time
• 28:08
  to
• 28:08
  make
• 28:09
  a
• 28:09
  mark.
• 28:11
  Can
• 28:11
  you
• 28:11
  tell
• 28:11
  us
• 28:11
  a
• 28:12
  bit
• 28:13
  on
• 28:13
  the
• 28:13
  consumer
• 28:13
  side
• 28:14
  of
• 28:14
  this
• 28:15
  from
• 28:15
  an
• 28:15
  ebay
• 28:16
  perspective?
• 28:16
  How
• 28:16
  many
• 28:16
  people
• 28:17
  have
• 28:17
  been
• 28:17
  watching
• 28:18
  it
• 28:18
  over
• 28:18
  the
• 28:19
  last
• 28:19
  six
• 28:19
  months?
• 28:20
  Is
• 28:20
  there
• 28:21
  any
• 28:21
  numbers
• 28:22
  you
• 28:22
  can
• 28:22
  share
• 28:22
  on,
• 28:23
  on
• 28:23
  traffic,
• 28:23
  for
• 28:24
  example?
• 28:26
  Yeah,
• 28:27
  I
• 28:27
  think
• 28:27
  at
• 28:27
  ebay
• 28:28
  we're
• 28:28
  particularly
• 28:29
  lucky
• 28:29
  because
• 28:29
  we're
• 28:30
  not
• 28:31
  just
• 28:31
  building
• 28:33
  sort
• 28:33
  of
• 28:33
  a
• 28:33
  live
• 28:33
  commerce
• 28:34
  functionality,
• 28:34
  but
• 28:34
  we're
• 28:35
  adding
• 28:35
  this
• 28:35
  to
• 28:36
  the
• 28:36
  mature
• 28:36
  marketplace
• 28:36
  that
• 28:37
  we
• 28:37
  have.
• 28:37
  And
• 28:37
  so
• 28:39
  it's
• 28:40
  something
• 28:41
  that
• 28:41
  I
• 28:41
  think
• 28:42
  we're
• 28:42
  sort
• 28:42
  of
• 28:42
  uniquely
• 28:43
  positioned
• 28:43
  to
• 28:44
  do.
• 28:44
  Right.
• 28:44
  We
• 28:44
  have
• 28:44
  all
• 28:45
  of
• 28:45
  our
• 28:45
  traffic
• 28:45
  drivers
• 28:46
  that
• 28:46
  are
• 28:46
  in
• 28:46
  place
• 28:47
  for
• 28:47
  our
• 28:47
  core
• 28:48
  marketplace
• 28:48
  business
• 28:49
  and
• 28:49
  we're
• 28:49
  able
• 28:50
  to
• 28:51
  drive
• 28:52
  that
• 28:52
  onto
• 28:53
  our
• 28:53
  live
• 28:53
  streams
• 28:53
  now
• 28:53
  that
• 28:54
  we're
• 28:54
  testing
• 28:54
  into
• 28:54
  them.
• 28:55
  We
• 28:56
  had
• 28:56
  our,
• 28:56
  in
• 28:57
  Q1,
• 28:58
  we
• 28:58
  had
• 28:58
  our
• 28:59
  day
• 28:59
  of
• 28:59
  deals
• 29:00
  which
• 29:00
  was
• 29:00
  this
• 29:00
  like
• 29:01
  very
• 29:01
  exciting
• 29:02
  activation
• 29:03
  where
• 29:03
  we
• 29:03
  had
• 29:03
  up
• 29:03
  to
• 29:04
  I
• 29:04
  think
• 29:04
  150
• 29:05
  streams
• 29:05
  running
• 29:05
  in
• 29:05
  parallel.
• 29:06
  And
• 29:06
  it
• 29:07
  was
• 29:07
  super,
• 29:07
  super
• 29:07
  exciting
• 29:08
  because
• 29:08
  there.
• 29:08
  And
• 29:08
  I
• 29:08
  can't
• 29:09
  share
• 29:09
  that
• 29:09
  we
• 29:10
  broke
• 29:10
  through
• 29:10
  a
• 29:10
  seven
• 29:10
  figure
• 29:11
  GMV
• 29:11
  mark
• 29:12
  just
• 29:12
  on
• 29:13
  that
• 29:13
  day.
• 29:14
  So
• 29:15
  I
• 29:15
  think
• 29:15
  there's.
• 29:16
  Yeah,
• 29:16
  it
• 29:16
  was
• 29:16
  great,
• 29:19
  but
• 29:19
  so
• 29:19
  I
• 29:19
  think
• 29:21
  there's
• 29:21
  a
• 29:21
  there
• 29:22
  too.
• 29:22
  It's
• 29:23
  a
• 29:23
  sort
• 29:23
  of
• 29:23
  unique
• 29:23
  advantage
• 29:24
  that
• 29:24
  we
• 29:24
  have
• 29:24
  where
• 29:25
  we're
• 29:26
  coming
• 29:26
  at
• 29:26
  it
• 29:26
  from
• 29:27
  a
• 29:27
  place
• 29:27
  of
• 29:28
  a
• 29:29
  very
• 29:29
  strong
• 29:31
  buying
• 29:31
  community
• 29:32
  that
• 29:32
  comes
• 29:32
  to
• 29:33
  us
• 29:33
  with
• 29:34
  a
• 29:34
  pretty
• 29:34
  high
• 29:34
  purchase
• 29:35
  intent
• 29:36
  that
• 29:36
  we
• 29:36
  can
• 29:36
  then
• 29:37
  invite
• 29:37
  in
• 29:37
  to
• 29:37
  join
• 29:38
  our
• 29:38
  live
• 29:38
  streams.
• 29:40
  And
• 29:40
  I
• 29:41
  think
• 29:41
  there's
• 29:41
  a
• 29:41
  real
• 29:41
  difference
• 29:42
  there
• 29:43
  to
• 29:44
  other
• 29:44
  players
• 29:45
  in
• 29:45
  the
• 29:45
  market,
• 29:45
  right.
• 29:45
  That
• 29:46
  people
• 29:46
  are
• 29:46
  coming
• 29:46
  to
• 29:46
  us
• 29:47
  because
• 29:47
  they
• 29:47
  trust
• 29:47
  us,
• 29:47
  because
• 29:48
  they
• 29:48
  trust
• 29:48
  our
• 29:48
  sellers,
• 29:49
  because
• 29:49
  they
• 29:49
  know
• 29:49
  that
• 29:49
  we
• 29:50
  have
• 29:50
  all
• 29:50
  of
• 29:50
  the
• 29:52
  sort
• 29:52
  of
• 29:53
  buyer
• 29:55
  mechanisms
• 29:56
  in
• 29:56
  place
• 29:57
  that
• 29:57
  they
• 29:57
  need
• 29:57
  and
• 29:57
  they
• 29:57
  want.
• 29:58
  And
• 29:59
  so
• 29:59
  now
• 29:59
  we're
• 29:59
  just
• 29:59
  saying,
• 30:00
  look,
• 30:00
  and
• 30:00
  this
• 30:00
  is
• 30:01
  another
• 30:01
  way
• 30:01
  to
• 30:01
  make
• 30:01
  purchases.
• 30:02
  This
• 30:02
  is
• 30:02
  another
• 30:03
  way
• 30:03
  to
• 30:03
  discover
• 30:04
  your
• 30:04
  inventory.
• 30:04
  This
• 30:04
  is
• 30:05
  another
• 30:05
  way
• 30:05
  to
• 30:05
  get
• 30:05
  to
• 30:05
  know
• 30:06
  your
• 30:06
  sellers
• 30:07
  and
• 30:07
  explore
• 30:07
  with
• 30:08
  us.
• 30:10
  Absolutely.
• 30:12
  Yeah.
• 30:12
  I
• 30:12
  guess
• 30:13
  I'll
• 30:14
  give
• 30:14
  the
• 30:15
  word
• 30:15
  to
• 30:15
  Benjamin
• 30:15
  on
• 30:16
  this
• 30:16
  point
• 30:16
  because
• 30:16
  he
• 30:17
  put
• 30:17
  it
• 30:17
  quite
• 30:17
  nicely,
• 30:18
  actually.
• 30:19
  I
• 30:19
  would
• 30:19
  say
• 30:20
  live
• 30:20
  shopping,
• 30:21
  to
• 30:21
  be
• 30:21
  really,
• 30:21
  really
• 30:22
  frank,
• 30:22
  is
• 30:22
  one
• 30:23
  of
• 30:23
  the
• 30:23
  key
• 30:23
  factors
• 30:24
  for
• 30:25
  the
• 30:25
  future
• 30:25
  business.
• 30:26
  So,
• 30:26
  as
• 30:27
  we
• 30:27
  all
• 30:27
  see,
• 30:28
  a
• 30:28
  lot
• 30:28
  of
• 30:28
  people
• 30:29
  are
• 30:29
  participating
• 30:30
  and
• 30:30
  there's
• 30:31
  a
• 30:31
  new
• 30:31
  lifestyle
• 30:32
  of
• 30:32
  new
• 30:32
  shopping,
• 30:33
  and
• 30:34
  you
• 30:34
  have
• 30:34
  to
• 30:35
  go
• 30:35
  through
• 30:35
  the
• 30:36
  new
• 30:37
  opportunities.
• 30:38
  And
• 30:38
  I
• 30:38
  would
• 30:38
  say
• 30:39
  it's
• 30:39
  the
• 30:40
  right
• 30:41
  position
• 30:41
  to
• 30:41
  start
• 30:42
  with
• 30:42
  ebay.
• 30:42
  Live
• 30:42
  shopping.
• 30:43
  Yeah.
• 30:43
  So
• 30:44
  I
• 30:44
  guess
• 30:44
  that
• 30:44
  is.
• 30:44
  That
• 30:45
  is
• 30:45
  a
• 30:45
  good
• 30:45
  final
• 30:45
  word
• 30:46
  from
• 30:46
  our
• 30:46
  seller
• 30:47
  here,
• 30:47
  Lara.
• 30:48
  But
• 30:48
  I.
• 30:49
  Before
• 30:49
  we
• 30:49
  close,
• 30:50
  I
• 30:50
  wanted
• 30:51
  to
• 30:51
  ask
• 30:51
  you,
• 30:52
  where
• 30:53
  are
• 30:53
  you
• 30:53
  going
• 30:53
  with
• 30:53
  ebay
• 30:54
  Life?
• 30:55
  So
• 30:55
  where
• 30:56
  does
• 30:56
  it
• 30:56
  fit
• 30:56
  into
• 30:57
  the
• 30:58
  broader
• 30:58
  marketplace
• 30:59
  strategy
• 31:00
  for
• 31:00
  ebay?
• 31:01
  What
• 31:01
  have
• 31:02
  you
• 31:02
  planned
• 31:02
  for
• 31:03
  the
• 31:03
  next
• 31:03
  six
• 31:04
  to
• 31:04
  12
• 31:04
  months
• 31:04
  for
• 31:04
  this
• 31:05
  new
• 31:05
  feature?
• 31:06
  Oh,
• 31:07
  my
• 31:07
  gosh.
• 31:07
  I
• 31:07
  mean,
• 31:08
  the
• 31:08
  sky's
• 31:08
  the
• 31:09
  limit.
• 31:09
  No,
• 31:10
  it's
• 31:10
  true.
• 31:11
  I
• 31:11
  think
• 31:12
  we're
• 31:12
  so,
• 31:12
  so
• 31:13
  lucky.
• 31:13
  You
• 31:13
  know,
• 31:15
  it's
• 31:16
  such
• 31:16
  a
• 31:16
  comparatively
• 31:17
  new,
• 31:18
  nascent
• 31:18
  market
• 31:19
  here
• 31:19
  in
• 31:19
  Germany.
• 31:21
  We're
• 31:21
  able
• 31:21
  to
• 31:22
  just
• 31:22
  enable
• 31:23
  our
• 31:23
  sellers,
• 31:23
  we're
• 31:24
  able
• 31:24
  to
• 31:25
  invite
• 31:26
  our
• 31:26
  buyers
• 31:26
  in,
• 31:27
  we're
• 31:27
  able
• 31:28
  to
• 31:28
  test
• 31:28
  and
• 31:29
  learn.
• 31:29
  As
• 31:29
  I
• 31:30
  say,
• 31:30
  there
• 31:30
  are
• 31:31
  things
• 31:31
  that,
• 31:32
  quite
• 31:33
  frankly,
• 31:33
  we
• 31:33
  don't
• 31:33
  know
• 31:34
  yet.
• 31:34
  And
• 31:34
  there
• 31:34
  is
• 31:35
  this
• 31:35
  sort
• 31:35
  of
• 31:35
  road
• 31:36
  of
• 31:36
  discovery
• 31:36
  where
• 31:37
  we
• 31:37
  say,
• 31:37
  okay,
• 31:37
  how
• 31:38
  does
• 31:38
  this
• 31:38
  work
• 31:39
  best?
• 31:39
  And
• 31:39
  of
• 31:39
  course,
• 31:39
  we
• 31:40
  have
• 31:40
  learnings
• 31:40
  from
• 31:40
  the
• 31:40
  other
• 31:41
  markets,
• 31:41
  and
• 31:41
  we
• 31:41
  have
• 31:41
  learnings
• 31:42
  if
• 31:42
  we
• 31:42
  look
• 31:42
  from
• 31:42
  China.
• 31:42
  But
• 31:43
  every
• 31:43
  market
• 31:44
  brings
• 31:45
  with
• 31:45
  it
• 31:45
  its
• 31:45
  own
• 31:46
  specificities,
• 31:46
  whether
• 31:47
  from
• 31:47
  the
• 31:47
  selling
• 31:48
  side
• 31:48
  or
• 31:48
  the
• 31:48
  buying
• 31:48
  side
• 31:49
  or,
• 31:49
  you
• 31:49
  know,
• 31:50
  the
• 31:50
  cultural
• 31:50
  side
• 31:50
  of
• 31:51
  how
• 31:51
  purchases
• 31:52
  are
• 31:52
  made.
• 31:53
  So
• 31:53
  I
• 31:53
  think
• 31:53
  it's
• 31:53
  just.
• 31:54
  I
• 31:54
  think
• 31:54
  it's
• 31:54
  just
• 31:55
  going
• 31:55
  to
• 31:55
  be
• 31:55
  this
• 31:55
  very
• 31:56
  exciting
• 31:57
  sort
• 31:58
  of
• 31:58
  journey
• 31:58
  of
• 31:58
  exploration
• 31:59
  where
• 32:00
  I
• 32:00
  think
• 32:00
  it's,
• 32:01
  you
• 32:02
  know,
• 32:02
  it's
• 32:02
  not
• 32:03
  a
• 32:03
  matter
• 32:03
  of
• 32:04
  whether
• 32:06
  this
• 32:06
  will
• 32:06
  become
• 32:06
  as
• 32:07
  important
• 32:07
  as
• 32:07
  it
• 32:07
  is
• 32:08
  in
• 32:08
  Asia.
• 32:08
  I
• 32:08
  think
• 32:08
  it's
• 32:08
  really
• 32:09
  just
• 32:09
  a
• 32:09
  matter
• 32:09
  of
• 32:10
  when
• 32:10
  and
• 32:11
  what
• 32:11
  the
• 32:11
  nuances
• 32:12
  will
• 32:12
  be.
• 32:12
  So
• 32:13
  it's
• 32:13
  an
• 32:13
  exciting
• 32:13
  space.
• 32:15
  Yeah,
• 32:15
  absolutely.
• 32:17
  Anything
• 32:18
  a
• 32:18
  bit
• 32:18
  more
• 32:18
  detailed,
• 32:19
  maybe,
• 32:19
  on
• 32:19
  what
• 32:19
  is
• 32:20
  planned?
• 32:20
  You
• 32:21
  know,
• 32:21
  I
• 32:21
  don't
• 32:21
  know,
• 32:21
  new
• 32:22
  markets,
• 32:22
  new
• 32:23
  categories,
• 32:24
  whatever.
• 32:25
  Anything.
• 32:29
  Well,
• 32:29
  I
• 32:30
  think
• 32:30
  you
• 32:30
  can
• 32:30
  expect
• 32:31
  us.
• 32:32
  I
• 32:32
  think
• 32:32
  you
• 32:32
  can
• 32:32
  expect
• 32:33
  us
• 32:33
  to
• 32:34
  continue
• 32:35
  to
• 32:36
  broaden
• 32:37
  our
• 32:38
  category
• 32:39
  offering.
• 32:40
  We
• 32:41
  launched
• 32:42
  in
• 32:42
  Q4,
• 32:43
  late
• 32:43
  Q4,
• 32:44
  last
• 32:44
  year.
• 32:44
  We
• 32:44
  really
• 32:45
  launched
• 32:45
  with
• 32:45
  a
• 32:46
  foot
• 32:46
  in
• 32:46
  collectibles.
• 32:47
  Then
• 32:47
  we
• 32:48
  activated
• 32:48
  passion
• 32:49
  in
• 32:49
  early
• 32:49
  Q1.
• 32:50
  Now
• 32:50
  we're
• 32:50
  on
• 32:51
  our
• 32:51
  way
• 32:51
  testing
• 32:52
  into
• 32:52
  sort
• 32:52
  of
• 32:53
  consumer
• 32:53
  goods
• 32:54
  and
• 32:54
  electronics,
• 32:54
  and
• 32:55
  we're
• 32:55
  in
• 32:55
  video
• 32:55
  games.
• 32:56
  And
• 32:56
  I
• 32:56
  think
• 32:57
  that's
• 32:58
  kind
• 32:58
  of
• 32:58
  the
• 32:58
  path
• 32:58
  that
• 32:58
  you
• 32:58
  can
• 32:59
  expect
• 32:59
  us
• 32:59
  to
• 33:00
  take.
• 33:00
  And
• 33:00
  of
• 33:00
  course,
• 33:00
  our
• 33:01
  North
• 33:01
  Star,
• 33:02
  obviously,
• 33:03
  is
• 33:03
  to
• 33:03
  make
• 33:03
  sure
• 33:04
  that
• 33:04
  Live
• 33:04
  is
• 33:06
  a
• 33:06
  channel
• 33:06
  for
• 33:07
  our
• 33:07
  sellers
• 33:08
  across
• 33:09
  the
• 33:09
  board
• 33:09
  because
• 33:09
  we
• 33:10
  just
• 33:10
  see
• 33:10
  it
• 33:10
  as
• 33:11
  so
• 33:11
  powerful
• 33:12
  and
• 33:13
  so
• 33:16
  just
• 33:16
  such
• 33:16
  a
• 33:16
  perfect
• 33:17
  addition
• 33:18
  to
• 33:19
  the
• 33:19
  core
• 33:19
  marketplace.
• 33:20
  It's
• 33:20
  really
• 33:20
  an
• 33:20
  opportunity
• 33:21
  for
• 33:21
  sellers
• 33:21
  and
• 33:21
  for
• 33:22
  brands
• 33:22
  to
• 33:22
  build
• 33:23
  themselves
• 33:24
  these
• 33:24
  giant
• 33:24
  billboards,
• 33:25
  you
• 33:25
  know,
• 33:26
  where
• 33:27
  they're
• 33:27
  building
• 33:27
  followers
• 33:28
  and
• 33:28
  they're
• 33:29
  showcasing
• 33:30
  their
• 33:30
  expertise
• 33:31
  and
• 33:31
  their
• 33:31
  products.
• 33:33
  That,
• 33:33
  of
• 33:34
  course,
• 33:34
  will
• 33:34
  then
• 33:34
  also
• 33:34
  drive
• 33:35
  the
• 33:35
  rest
• 33:36
  of
• 33:36
  their
• 33:36
  business
• 33:36
  because
• 33:36
  people
• 33:37
  will
• 33:37
  just
• 33:37
  get
• 33:37
  to
• 33:37
  know
• 33:38
  them.
• 33:39
  And
• 33:39
  I
• 33:39
  think
• 33:39
  maybe,
• 33:40
  maybe
• 33:40
  that
• 33:40
  is
• 33:40
  something
• 33:41
  to
• 33:41
  also
• 33:41
  share
• 33:41
  with
• 33:42
  the
• 33:42
  audience
• 33:42
  because
• 33:42
  I
• 33:42
  think
• 33:43
  that
• 33:43
  that's
• 33:43
  something
• 33:43
  that
• 33:43
  I
• 33:43
  found
• 33:44
  very,
• 33:44
  very
• 33:44
  exciting
• 33:44
  that
• 33:45
  we've
• 33:45
  seen
• 33:46
  the
• 33:46
  uptick
• 33:47
  on
• 33:48
  all
• 33:49
  listings
• 33:50
  across
• 33:50
  the
• 33:50
  board
• 33:51
  for
• 33:51
  sellers,
• 33:51
  so
• 33:52
  not
• 33:52
  just
• 33:52
  the
• 33:52
  ones
• 33:52
  that
• 33:52
  are
• 33:52
  sold
• 33:53
  in
• 33:53
  live,
• 33:54
  but
• 33:54
  just
• 33:56
  skyrocket
• 33:57
  because
• 33:58
  people
• 33:59
  are
• 33:59
  aware,
• 34:00
  you
• 34:00
  know,
• 34:00
  and
• 34:00
  I
• 34:01
  think
• 34:01
  that
• 34:01
  is
• 34:01
  something.
• 34:01
  There's
• 34:02
  something
• 34:02
  about
• 34:02
  this
• 34:02
  standout
• 34:03
  functionality
• 34:04
  of
• 34:04
  really
• 34:05
  engaging,
• 34:06
  building
• 34:07
  traction
• 34:08
  and
• 34:09
  making
• 34:10
  yourself
• 34:10
  knowable.
• 34:11
  You
• 34:11
  know,
• 34:12
  you're
• 34:12
  so
• 34:12
  much
• 34:12
  more
• 34:13
  approachable
• 34:14
  because
• 34:14
  you're
• 34:14
  sharing
• 34:15
  so
• 34:15
  much
• 34:15
  about
• 34:15
  yourself
• 34:15
  and
• 34:16
  about
• 34:16
  your
• 34:16
  inventory
• 34:16
  and
• 34:17
  about
• 34:17
  your
• 34:17
  business.
• 34:19
  And
• 34:20
  so,
• 34:20
  yeah,
• 34:20
  it's
• 34:20
  just
• 34:20
  a.
• 34:22
  It's
• 34:22
  an
• 34:22
  amazing
• 34:23
  tool
• 34:23
  and
• 34:23
  I
• 34:23
  can't
• 34:24
  wait
• 34:24
  for
• 34:24
  us
• 34:24
  to
• 34:24
  roll
• 34:24
  it
• 34:24
  out
• 34:25
  as
• 34:25
  broadly
• 34:25
  as
• 34:26
  we
• 34:26
  can.
• 34:26
  Okay.
• 34:28
  Yeah,
• 34:28
  absolutely.
• 34:29
  Right.
• 34:29
  Lara,
• 34:31
  thank
• 34:31
  you
• 34:31
  very
• 34:32
  much
• 34:32
  for
• 34:32
  your
• 34:32
  insights
• 34:33
  today.
• 34:34
  I
• 34:34
  think
• 34:34
  we
• 34:34
  had
• 34:35
  a
• 34:36
  nice
• 34:36
  half
• 34:36
  hour
• 34:36
  together
• 34:37
  with
• 34:37
  the
• 34:38
  ebay
• 34:38
  sellers,
• 34:39
  looking
• 34:39
  back
• 34:39
  at
• 34:39
  the
• 34:39
  last
• 34:40
  six
• 34:40
  months
• 34:40
  and
• 34:40
  here's
• 34:41
  hoping
• 34:41
  for
• 34:42
  a
• 34:42
  great
• 34:43
  uplift
• 34:43
  in
• 34:43
  the
• 34:44
  next
• 34:44
  month
• 34:44
  as
• 34:45
  well.
• 34:45
  And
• 34:45
  if
• 34:46
  you
• 34:46
  are
• 34:46
  now
• 34:46
  interested
• 34:47
  in
• 34:47
  taking
• 34:47
  part
• 34:48
  in
• 34:48
  this
• 34:48
  new
• 34:49
  and
• 34:49
  exciting
• 34:50
  feature,
• 34:51
  but
• 34:51
  want
• 34:51
  to
• 34:52
  learn
• 34:52
  more
• 34:52
  about
• 34:52
  it,
• 34:52
  because
• 34:53
  like
• 34:53
  me,
• 34:54
  you
• 34:54
  are
• 34:54
  German
• 34:54
  and
• 34:54
  you
• 34:54
  need
• 34:55
  to
• 34:55
  research
• 34:55
  because
• 34:55
  as
• 34:56
  Lara
• 34:56
  rightly
• 34:56
  put
• 34:57
  it,
• 34:57
  it's
• 34:57
  a
• 34:57
  default
• 34:57
  option.
• 34:59
  I
• 35:00
  love
• 35:00
  that
• 35:00
  it's
• 35:01
  absolutely
• 35:01
  correct.
• 35:02
  But
• 35:03
  you
• 35:03
  might
• 35:03
  want
• 35:03
  to
• 35:03
  check
• 35:03
  out
• 35:04
  our
• 35:04
  joint
• 35:06
  webinar
• 35:06
  that
• 35:06
  we
• 35:07
  are
• 35:07
  planning
• 35:07
  at
• 35:07
  the
• 35:07
  moment.
• 35:07
  Marketplace
• 35:08
  Universe
• 35:08
  and
• 35:08
  ebay
• 35:09
  live
• 35:09
  together.
• 35:09
  We're
• 35:09
  going
• 35:10
  to
• 35:10
  be
• 35:10
  live
• 35:11
  in
• 35:12
  June,
• 35:13
  linking
• 35:13
  all
• 35:13
  the
• 35:14
  information
• 35:14
  in
• 35:14
  the
• 35:14
  show
• 35:15
  notes.
• 35:15
  And
• 35:16
  yeah,
• 35:16
  you
• 35:16
  can
• 35:17
  just
• 35:17
  watch
• 35:17
  us
• 35:17
  base
• 35:18
  and
• 35:18
  take
• 35:18
  part
• 35:19
  in
• 35:19
  the
• 35:19
  webinar
• 35:19
  where
• 35:20
  I'm
• 35:20
  joined
• 35:21
  by
• 35:21
  your
• 35:21
  colleague
• 35:22
  Mason,
• 35:22
  who
• 35:22
  is
• 35:23
  going
• 35:23
  to
• 35:23
  dive
• 35:24
  deeply
• 35:24
  into
• 35:24
  what,
• 35:26
  how
• 35:26
  ebay
• 35:26
  life
• 35:27
  really
• 35:27
  works,
• 35:27
  what
• 35:27
  you
• 35:27
  need
• 35:28
  for
• 35:28
  that,
• 35:29
  how
• 35:29
  brands
• 35:30
  and
• 35:30
  retailers
• 35:30
  can
• 35:31
  participate.
• 35:31
  So,
• 35:32
  yeah,
• 35:32
  better
• 35:32
  join.
• 35:32
  Join
• 35:33
  up
• 35:33
  for
• 35:33
  that
• 35:33
  one.
• 35:34
  So
• 35:34
  thank
• 35:34
  you
• 35:35
  very
• 35:35
  much
• 35:35
  today,
• 35:36
  Lara.
• 35:36
  It's
• 35:36
  been
• 35:36
  a
• 35:37
  pleasure.
• 35:37
  Thank
• 35:38
  you
• 35:38
  so
• 35:38
  much,
• 35:38
  Ingrid.
• 35:39
  I
• 35:39
  loved
• 35:39
  it.
• 35:39
  I'm
• 35:40
  excited
• 35:40
  to
• 35:40
  see
• 35:40
  you
• 35:41
  and
• 35:41
  Mason
• 35:41
  in
• 35:41
  the
• 35:41
  webinar.
• 35:42
  Mason
• 35:42
  is
• 35:42
  a
• 35:43
  trip.
• 35:45
  I
• 35:45
  think
• 35:46
  I'm
• 35:46
  going
• 35:46
  to
• 35:46
  have
• 35:46
  a
• 35:47
  lot
• 35:47
  of
• 35:47
  fun
• 35:47
  with
• 35:47
  him.
• 35:50
  It
• 35:50
  will
• 35:50
  be,
• 35:50
  I
• 35:50
  think,
• 35:51
  infotainment
• 35:51
  at.
• 35:52
  Its
• 35:52
  very,
• 35:52
  very
• 35:53
  best.
• 35:54
  That's
• 35:54
  what
• 35:54
  I
• 35:55
  expect
• 35:55
  of
• 35:55
  him.
• 35:57
  Thank
• 35:58
  you
• 35:58
  very
• 35:58
  much
• 35:58
  and
• 35:59
  thank
• 35:59
  you,
• 36:00
  everyone,
• 36:00
  for
• 36:00
  listening
• 36:01
  today.
• 36:01
  Bye.
• 36:01
  Bye.
• 36:07
  You
• 36:07
  listen
• 36:07
  to
• 36:08
  let's
• 36:08
  Talk
• 36:08
  Marketplace,
• 36:09
  the
• 36:09
  Marketplace
• 36:10
  podcast
• 36:11
  with
• 36:11
  Ingrid
• 36:11
  Lommer
• 36:12
  and
• 36:12
  Valerie
• 36:12
  Dichtel.