#318: From On-Property to Expedia to Hotel Technology | with Nick Farrell
What happens when you combine hands-on hotel experience, OTA expertise, hospitality technology, and a test-and-learn mindset?
In this episode of The Modern Hotelier, David Millili sits down with Nick Farrell, Senior Vice President and Head of Sales at Phunware, to explore his journey from working on-property to Expedia and into the world of hospitality technology.
Nick explains why hotels should embrace a test-and-learn mentality, how AI can turn guest data into actionable insights, and why technology should ultimately give hotel employees more time to focus on what matters most: creating…
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