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Latest / It’s All Your Fault: High Conflict People

HOA Headaches with High Conflict Complaints

What do you do when a community resident or homeowner calls with complaints as consistently as the sun rises and sets? Some are chronic complainers but easily handled with some attention and/or humor.

But what if you have a persistent complainer who watches the neighbors like a hawk and insists that all homeowners follow HOA regulations to the letter of the law? And complains to HOA management with any and all violations or perceived violations, with expectations of punishment and consequences for the offender, even when it’s about the trash bin that’s left out an extra hour or two?

Is this…

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