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How to Use WhatsApp to Remember Everything Your Clients Say
Have you ever worried about mixing up client details or forgetting that one critical piece of information shared during a call? I used to worry I was being a bit "weird" by typing live summaries into our WhatsApp chat while on a call, but a fellow professional recently introduced me to a concept that changed my perspective: the Second Brain.
By using WhatsApp as a repository for customer data, I ensure that I never have to rely solely on my memory, which can be a tragedy when you're managing multiple clients every single week. This practice allows me to offer contextual advice tailored to…
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