Latest / We Built This Brand / "Real Men of Genius" to AI: Bob Winter on the Future of Creative Branding
Transcript
- 0:00Bob: Nothing that we create is created
- 0:03without human interaction and human input.
- 0:07Chris: Welcome to We Built This Brand, where we pull back
- 0:09the curtain on the people, the ideas, and the sometimes
- 0:11challenging process of building something that matters.
- 0:14Today, I'm joined by Bob Winter, chief creative officer at Supergood,
- 0:19an AI-fueled creative agency built by industry veterans to tackle
- 0:23modern marketing with speed, creativity, and serious firepower.
- 0:27Now, Bob is creator of Bud Light's Real Men of Genius campaign, the most
- 0:32awarded radio campaign in advertising history, and he has also served as
- 0:36the executive creative director at Leo Burnett and Crispin Porter Bogusky,
- 0:41working with brands like McDonald's, Nintendo, Netflix, and even PETA.
- 0:45In this conversation, we trace the arc from one of the advertising's
- 0:49most iconic campaigns to the frontier of AI-powered creative.
- 0:53So without further ado, here's my conversation with Bob Winter from Supergood
- 1:03All righty.
- 1:03Well, Bob, welcome to We Build This Brand.
- 1:04It's great to have you here.
- 1:06Bob: Hey, thanks for having me.
- 1:07Chris: Really excited to talk to you today about, um, I mean, some of the great
- 1:11campaigns you've worked on, some of the exciting things you've done in your
- 1:14career, and about your time at, um, Supergood, and what you're doing today.
- 1:18Um, would love to just dive in.
- 1:20Typically, where we get our start is just learning a little bit more about you.
- 1:23So tell me as simply as you can, um, just a little bit about
- 1:27your background and, and what got you to where you are today.
- 1:30Bob: Well, first of all, thanks again for, for having me.
- 1:32This is really exciting.
- 1:34Like you said, I'm Chief Creative Officer at Supergood, which is a new
- 1:37model creative agency, an AI native creative agency, uh, based in New York.
- 1:41I'm in Chicago.
- 1:42We have people all across the country, uh, which is pretty exciting.
- 1:46But what got me here is, um, I've always been interested
- 1:49in kind of pushing the boundaries and, and, and looking
- 1:52to see if there's a better way to do basically everything.
- 1:55And I had started, uh, after being with Leo Burnett for a long
- 1:59time, and other tr- traditional agencies like DDB, where I had
- 2:03great success and loved, loved my time there, also Crispin Porter.
- 2:07I had seen sort of things changing, and things wanting to
- 2:10change so badly in this industry, and people being frustrated
- 2:13with the way things were going and not having an alternative.
- 2:16And so I took the, um, took the initiative to go and
- 2:19start a new kind of creative agency called Majestic Beast,
- 2:22which I did in partnership with Whitehouse Productions.
- 2:25What the concept was, um, combining creative and production in one company.
- 2:30So, creatives would work right alongside directors, uh,
- 2:33producers, editors, uh, for all the way from, like, briefing
- 2:37to ship, just one team that was thinking and making.
- 2:41And while I was doing that, I got a call from an old buddy of mine, John
- 2:44Elder, who's the CEO of Supergood, and he said, "Hey, we have an opportunity
- 2:49to go and show some ideas." We didn't know it was a pitch at the time, but
- 2:52to sh- show some ideas to, um, US Bank which is now our biggest client.
- 2:58And so I said-- he said, "Would you wanna do it with us?"
- 3:01And I said, "Absolutely," because I had worked with John
- 3:04at Goodby, and he's one of the best account people and just
- 3:06leaders that I've ever, uh, been lucky enough to work with.
- 3:09And then I met Mike Barrett, who is the chief strategy
- 3:11officer, uh, who also founded Supergood, uh, with John.
- 3:16Um, and we went and pitched this together, and I
- 3:19had such a great time, such a great experience.
- 3:21It really was a good reminder of, like, it really is all about the people.
- 3:25You know, n-not much else matters in, in
- 3:28advertising and in life, I guess, right?
- 3:30Surrounding yourself with great people can really bring out the best in
- 3:33you, and that experience really showed me, like, oh my gosh, this is, like,
- 3:36something I've been wanting to have for a long time, a gr- an incredible team.
- 3:40Um, so we went and pitched this and actually won it.
- 3:45And, uh, s- weeks later, we were in Vancouver shooting a six-pot giant
- 3:50brand campaign, which was really exciting because it went from, like,
- 3:53this little glimmer of an idea to, like, "Hey, we might have a chance to
- 3:56show some ideas," to like, "Oh my gosh, we just won this big, huge…"
- 4:00I mean, it's a giant brand, as you can imagine, like
- 4:02the fifth lar- largest bank in the country, and we won
- 4:05it from, you know, it's a giant holding company agency.
- 4:08So to go in, like, s- basically six people just went and won this
- 4:11giant brand from, from a massive agency was really, really exciting.
- 4:16And at that point, um, I think all of us kind of decided, like, "Wow, I think
- 4:20maybe we should make this official, and, like, we should all work together."
- 4:22So they offered me the opportunity to come and be their
- 4:25chief creative officer, which of course I jumped at.
- 4:27I was so excited.
- 4:28Um And that's how we got here.
- 4:31And then since then we've been lucky enough to have
- 4:33launched some really great campaigns for US Bank, but
- 4:35also other brands like Tito's Vodka, C4 Energy Drinks.
- 4:39Um, we just won, it's really exciting, we just
- 4:41won a new brand called Second Nature Snacks.
- 4:44Um, and they have a brand called Sanders Candy that we actually went into
- 4:48the pitch with finished work, like produced work that we made via AI.
- 4:52And, um, not only did we win the pitch, but they actually bought the work
- 4:56that we brought to the pitch, and they ran it like weeks later for Easter.
- 4:59So it was, it was really exciting.
- 5:01So anyways, now we're here and we're doing it, and, uh, it's really exciting.
- 5:04I'm so happy that it all worked out.
- 5:06Chris: Wow, uh, that, that leads to so many
- 5:08more questions that I, that I have now.
- 5:11I'm gonna, I'm gonna put a pin in some of them from now because, you know, just,
- 5:14just as you talk through your story, um, you know, I always find it interesting
- 5:17when people go from being, you know, in one, one thing that they say, "This is
- 5:22what I'm gonna study," and then they end up in a completely different field.
- 5:25So, um, and I, I think over time I've noticed this
- 5:28actually has a pretty natural bridge, but I am curious.
- 5:31You studied journalism, I think, at Drake?
- 5:32Bob: Yes.
- 5:33Yeah, yep.
- 5:33Chris: And how did you end up in advertising after that?
- 5:36Like, that, that seems like a bit of a jump.
- 5:38I mean, I can understand it's all writing, but
- 5:40like what, um, what made you make that jump?
- 5:43Bob: It's funny.
- 5:44In high school I had this aptitude for art.
- 5:46I was doing really well in art classes, but for some reason
- 5:49my dumb brain didn't think that that could be like a job.
- 5:53I think it was probably because of like the people around me, and
- 5:55all my friends were like business majors and doing smart guy things.
- 5:59And so I went to college and I was like, "I'm gonna be a business
- 6:02major," because that's what responsible people do, right?
- 6:06And so I went, uh, I went, I got to school and I got
- 6:09absolutely toasted in all of my business classes.
- 6:11Like, my brain does not do well with math.
- 6:16Uh, my brain doesn't do well with science.
- 6:18I mean, I had a stat- statistics class where my, my
- 6:21poor professor would meet with me regularly after class
- 6:25and try and help me 'cause he knew I was struggling.
- 6:26And one day he kind of like closed the book and
- 6:28he's like, "Bob, statistics is not for you."
- 6:33I was like, "Yeah, I know.
- 6:34No kidding.
- 6:35Tell me something I don't know."
- 6:37I, I go, "I, I know.
- 6:38Like, what, what should I do?" And he goes, "Well, do you wanna
- 6:40take a look at the course book?" And I was like, "Absolutely."
- 6:43And like, how cool was it that he did that, by the way?
- 6:45And he, so he sat there and we went through the course book and he's
- 6:47like, "School of Medicine, school of law, school of journalism."
- 6:51And I'm like, "Whoa, what's that?" And he's like, "I don't know.
- 6:53Let's look at the classes." And, but the classes were all
- 6:55like creative writing, advertising, marketing, you know.
- 6:58They're really interesting to me.
- 7:00And honestly, I had no idea that that even existed.
- 7:03So for me to find that in that moment, like, and then all of a sudden
- 7:07college went from being like a chore where I was barely scraping by to all
- 7:10of a sudden I was just on fire, like loving it, like loving my classes.
- 7:15Then from there, after I graduated I got offered a job
- 7:19at, um, it was actually a, a small ad agency called
- 7:22BBDS, Bender, Browning, Dolby & Sanderson, in Chicago.
- 7:25Um, great place to start, and I actually didn't
- 7:28get a job in the advertising part of the agency.
- 7:31They also had a PR part of the agency, and they were
- 7:34looking for a creative writer in the PR department.
- 7:37Um, and so I said, "Well, that's great.
- 7:40I mean, I'm gonna be using my, my writing skills, and I'm gonna be in
- 7:43an ad agency, not in the advertising part, but I'll be exposed to all of
- 7:47that." And my f- my first position actually was, uh, m- one of our clients
- 7:53was, my, my boss was childhood friends with Davy Jones from The Monkees.
- 7:59And so- I,
- 8:00Chris: I actually know who that is.
- 8:01Bob: Of course you do.
- 8:02Um, but he had just published a book called They Made a Monkey
- 8:06Out of Me, and I went basically to every bad mall in the
- 8:10country with Davy Jones and s- set up his book signing tour.
- 8:14And, uh, so that was my first foray into the world of, uh,
- 8:18communications, but which was sort of a s- strange way to enter.
- 8:22But then while I was doing all that, I would sit next, you know, down the
- 8:25hall from the advertising guys and gals and, and they would sort of, like,
- 8:29feed me briefs, 'cause I kept going down and saying like, "Oh, I'm really
- 8:32interested in being, you know, like a, a copywriter." Um, and so they would
- 8:36like lob briefs over at me, and I would just like on my spare time, you
- 8:39know, pitch in ideas, and eventually they're like, "Yeah, you should do this.
- 8:42You should move down here." So they convinced me to move down there.
- 8:45So that's kind of how I landed in advertising, and then
- 8:47from there, I was really lucky and ended up at, um, at DDB.
- 8:53So I sent my portfolio, which back in the day, this is gonna
- 8:56tell you how old I am, back in the day it was like a, a
- 8:58black case full of laminated boards with all your ads in it.
- 9:02And I remember taking it around to all, all these agencies that
- 9:05I had dreamed of working at, and, like, they would sometimes make
- 9:08suggestions on it s- an ad. Like, "Oh, I think maybe the copy should
- 9:11be like this." And I would go, "But it's laminated." It's already done.
- 9:16But yeah, that's, that's how I ended up, um, you know, going
- 9:19from journalism into advertising, and I'm so glad that I found it
- 9:23because I honestly never knew it existed, but I love it so much.
- 9:26Chris: That's a cool transition, and, um, I feel like
- 9:29I've heard that story a number of times with folks.
- 9:30I didn't know it
- 9:30Bob: was cool at the time.
- 9:31I was just doing, following where the road took me.
- 9:34Chris: Yeah.
- 9:35And, and it becomes, it becomes an interesting, um, you know, story because
- 9:39ultimately, like, that creativity led you to doing some really cool campaigns.
- 9:44When, and tell me more about the Real Men of Genius campaign.
- 9:47I have two reasons why it's important to me.
- 9:49Number one is I was a lifeguard in the early 2000s, so
- 9:53I heard the radio all the time, and I cannot tell you
- 9:56how many times I heard the Real Men of Genius campaign.
- 10:00Bob: That was obviously such a big break for me, and I think, um, when
- 10:04I look back on it, I think a lot of it was just right place, right
- 10:07time kind of thing, which a lot of people have stories like that.
- 10:10But it's also the ability to kind of like- Have your ears and eyes
- 10:14open for opportunities and, and to be willing to say yes to some
- 10:17things that maybe you might be uncomfortable with or scared of.
- 10:20And at the time, I was actually working, I was at, this was
- 10:23at DDB, and b- at that time, DDB was really just rocking it,
- 10:27like, ah, the Super Bowl ads, like, they were just on fire.
- 10:31It was really a, a really exciting place to be.
- 10:33It was an exciting time in advertising.
- 10:35Like, there was just money and and just big, huge, giant
- 10:39productions and, like, big swings at big, bold, creative ideas.
- 10:43And, and DDB, as you know, like, kinda stood for that and was sort of a
- 10:47flag in the ground for, you know, people who wanted to do that kinda work.
- 10:51So I was so lucky to get there.
- 10:52But anyways, I was working in the, the McDonald's group at the time,
- 10:56which was, uh, a- also an amazing brand, like, so lucky to work on that.
- 11:01And then, um, I heard that they w- they had an assignment
- 11:05in the, in the Budweiser group, which, like, a lot of young
- 11:09writers were just, like, dying to get into the Budweiser
- 11:11group 'cause they were doing all this really exciting work.
- 11:13Not that the McDonald's work wasn't exciting, but you know what I mean.
- 11:17Anyways, so but then they, they basically asked if I wanted to
- 11:20chip in on a brief, and the brief was a radio brief that all the
- 11:24creatives were just completely burnt out by because it, they had gone
- 11:27through, like, round 45 and everything was dead, and they took stuff
- 11:31to clients over and over again, and the clients were like, "No."
- 11:34And so they were like, "Let's get some fresh people in here." So they
- 11:38offered me the opportunity to jump in on the brief, and oh, it, it was
- 11:41one of those things, like I said before, where it was a little bit,
- 11:44like, s- intimidating and scary and like, "Oh, this is kind of what
- 11:48I always wanted, to get into this group, and now here I have a chance
- 11:51to show what I can do," and like, "Oh, what if I don't do it right?"
- 11:54It was re- it was very scary, but I, I kinda just took it.
- 11:57In a way it was good that I wasn't in the group because it was just all, all
- 12:01me on my own, kind of like off in my own head, like, coming up with crazy
- 12:04ideas and, and trying to do something that honestly that I loved, that I,
- 12:09that I, I thought was interesting and fun and, like, could be sustainable.
- 12:13And then I remember bringing it to, uh, my creative directors at the time,
- 12:17Mark Gross and Bi- Bill Cimino, who are amazing creatives and great leaders.
- 12:21And, and I remember that they asked me to, like, leave the scripts with them
- 12:26and then shut the door, and I- so I left, and I didn't even get to, you know,
- 12:30go over it with them at the time 'cause they were just looking at a lot of work.
- 12:34But I kind of stalked the office, and I was going up and down the hallway and
- 12:37trying to listen, and I just remember them la- hearing them laughing a lot.
- 12:40And I was like, "Oh my gosh.
- 12:41Oh my gosh.
- 12:42Oh my gosh.
- 12:42This is gonna be great." So, um, they eventually called me in
- 12:46and said, like, they, they thought there was some real merit in
- 12:48this, and they had some great ideas for, like, how to plus it up.
- 12:51But next thing I know, I was, like, writing, like, f- I think I wrote, like, f-
- 12:54the first 10 to take to the client, and we went and presented it to the client.
- 12:59I didn't go.
- 12:59I was too young and junior to go.
- 13:02But other people went and presented it to the client.
- 13:04But I remember hearing the story that, um, I don't know, maybe
- 13:07you've heard this, but the first time that this was presented to
- 13:10the, to the Budweiser clients, they hated it, like, really hated it.
- 13:15And 'cause if you think about it, it was very unusual that campaign, um, I
- 13:21was gonna say at the time, but really any time really, but it was really just
- 13:23about the joy of cel- like celebrating the audience and, and doing, uh, doing,
- 13:28like coming up with an idea that connect, that could connect with people, um,
- 13:32just on a human level that wasn't really about the product and selling RTBs or
- 13:37l- you know, how, why it's better than any other brand or anything like that.
- 13:40It was really just about the pure joy of like
- 13:42connection and celebration of the audience.
- 13:45And so it's understandable that they would be like, "This isn't b- what
- 13:48we would want. Like, it's not saying anything." But it, in a way it was
- 13:51saying a lot about the brand because it said, you know, we get you and we
- 13:54understand you and we want this to be fun for all of us, which is great.
- 13:58But what was really cool is after the client didn't like it, um, Bob Scarpelli,
- 14:03who was our chief creative officer at the time, amazing human being by the
- 14:07way, amazing man, amazing leader, great, I'm so lucky to have worked with him.
- 14:11He is so patient, thoughtful, kind, but also just so driven.
- 14:15And he basically said like, "We're gonna produce these."
- 14:18And so he like paid to have these produced.
- 14:21So we produced I think the first three, and then sent that
- 14:24tape, at the time it was tape, sent that tape to the client who
- 14:27was in LA and then like held our breath while we were waiting
- 14:32to hear and, uh, didn't actually hear anything, like for days.
- 14:36And we're like, "Oh, well maybe he didn't get it.
- 14:38I don't know what's going on." And everybody's like, "Oh,
- 14:41s- I don't know what's going on." So we finally heard back.
- 14:45They were on the ph- phone with him about some other things.
- 14:47They, "Hey, by the way, did you get that tape with the, the…" It was
- 14:51ac- it was called Real American Heroes at the time, the first iteration.
- 14:53He goes, "Oh yeah, yeah, yeah, I got it." They go, they go, "Well, what'd you
- 14:56think?" He goes, "I think it's on the side of the fucking 405 freeway right now.
- 15:00I threw it out the window of my car."
- 15:03Chris: That's tough.
- 15:04That's a, that's tough- That was it … rejection right
- 15:06Bob: there.
- 15:06I was like, "Oh, wow. Oh, okay." You know, like that didn't go quite the way
- 15:10we wanted, but- Um, credit to the agency and the, the leaders of the agency.
- 15:15They were just so, like they really believed in it and they just
- 15:18kept at it, and they just kept going back and like bringing it back
- 15:21and like we wrote more and, and like revised it and came up with
- 15:24other ideas like adding in like the background singers and stuff.
- 15:27Like just kept pushing it and plussing it and making it better.
- 15:30And eventually they paid for like the production of I think
- 15:34like the first 10 spots, and then that went really well.
- 15:39And like it was awesome to see that like the agency believed in it and they
- 15:43believed in it so much they didn't let it go until the point that the client
- 15:47was like, "Okay, let's try it." And then it actually really did well, and
- 15:50then from there it was like the next year it was like, "Let's do 10 more."
- 15:54And honestly, I was like, "That's it. I don't… There can't be any more."
- 15:57But there was like, there, you know, then cut to like 10 years later and
- 16:02we'd done 200 of them and made it into a television campaign as well.
- 16:06Like just really, uh, bloomed into this amazing
- 16:09campaign that I feel so lucky to be a part of.
- 16:11And, and, and what was great for me too is not only like seeing a little thing
- 16:16that my dumb brain came up with, but also like seeing how it can like turn into
- 16:20something that w- started as a radio brief that everybody didn't wanna work on.
- 16:25You know, like it was just, it was just everybody's burnt out on it.
- 16:27It started as that, and I always tell younger people Um, that,
- 16:32you know, you just have to look for those opportunities, and it
- 16:34might be something that nobody's paying attention to, or that
- 16:36people don't wanna work on, and sometimes those can be the best.
- 16:40And, and same with brands, right?
- 16:41Like, maybe overlooked brands can be, like, really exciting, you know.
- 16:45Maybe, maybe it's not always the big things that are the m- the most exciting.
- 16:49But look, you know, try and keep your ears and eyes open
- 16:51for opportunities to do something a little bit different.
- 16:54Chris: Yeah.
- 16:55So you said, you said that it was Real American Heroes when you started.
- 16:59Uh, that was around, what?
- 17:001998 or so, I think.
- 17:01Yeah.
- 17:02Bob: Yeah, yeah.
- 17:02Chris: And then after that, it had to be rebranded, obviously.
- 17:05I know it as Real Men of Genius.
- 17:07What was that transition?
- 17:08Why did that name change come about?
- 17:10Was it just part of the branding process, or-
- 17:12Bob: It was because of 9/11, actually.
- 17:14Chris: Oh.
- 17:14I could see that.
- 17:15Bob: Uh, 9/11 came, and we had this campaign called Real American Heroes
- 17:19that was sort of like a tongue-in-cheek spoof of odd jobs in America.
- 17:24It didn't feel right, you know.
- 17:26It didn't feel right in that moment.
- 17:28So that was actually n- it's funny.
- 17:30There were so many moments where I was like, "It's done. That's it. We
- 17:32had a great run." There were so many moments, and it just kept going.
- 17:35And honestly, credit to, to Mark and Bill, they
- 17:38were like, "Let's come up with a different name.
- 17:40We can rebrand this." So, um, Real Men of Genius became the new
- 17:44name, and it, and, and then it just took off again, which was great.
- 17:47But again, like, ba- back to, like, the point of people just
- 17:51being unwilling to let things die or to let things stop when we
- 17:55know we really believed in it, and, and, and, and the people that
- 17:58I worked with really, you know, pushed for it, which was great.
- 18:01Chris: Yeah.
- 18:02Uh, I like the way, like, the whole campaign
- 18:04kinda lets people in on the joke, too.
- 18:05It kinda gives you that idea of, like, "Oh,
- 18:08I know why these are real men of genius."
- 18:10Bob: Yeah.
- 18:11E- yeah, exactly.
- 18:11I mean, I think that's part of it, is like, like I said, like, I just wrote
- 18:14them for myself 'cause I thought they were interesting, and it was just
- 18:17interesting to me that, like, this brand that sort of was the, the brand
- 18:20that celebrated sort of the working class Americans, like, to be able to
- 18:24celebrate- Those that have like, these peo- they're, they're real jobs.
- 18:29Somebody really is a driving range ball picker-upper.
- 18:32Somebody really is a bowling shoe put a- giver-outer.
- 18:34You know, like, those are real jobs.
- 18:36Like, but it's really, it's interesting to, to look at that and s-
- 18:39and, and to let everybody be able to laugh with us about it, right?
- 18:42Like, we all do ridiculous things.
- 18:44Advertising's a ridiculous thing.
- 18:45Working in a bowling alley is ridiculous, too.
- 18:47Like, and if we all kind of like have a moment to not take ourselves so
- 18:50seriously, maybe this could be, like, a pleasant experience, you know?
- 18:55Chris: And that, I mean, I think that's what, that's what the,
- 18:57the genius, pun intended, is of the campaign, is that, um, that
- 19:02you are kind of like honoring real people in amongst it as well.
- 19:06It's not just silly.
- 19:07It's not just funny.
- 19:08It's something everybody can connect to, which is
- 19:11really, you know, a core part of what Budweiser is.
- 19:14So I could see why the f- why your team would be like, "Oh
- 19:17no, we're gonna make this work," and try as hard as they did.
- 19:20Bob: For sure.
- 19:21For sure.
- 19:22Chris: So y- you've, you've done that.
- 19:24You've grown.
- 19:25You're now at Supergood, and so tell me more about your,
- 19:29your time at Supergood, and I really wanna know, when you say
- 19:32you're an AI-first agency, what exactly do you mean by that?
- 19:37Bob: Want to launch a podcast
- 19:39Chris: without the hassle?
- 19:40HumblePod makes podcasting easy.
- 19:42From concept to launch, we'll help you create a professional, engaging show.
- 19:46Already have a podcast?
- 19:48We handle editing, show notes, transcriptions, and even
- 19:51video production, so you can focus on your content.
- 19:54With our tailored services, you get high-quality production,
- 19:57seamless publishing, and expert support at every step.
- 20:01Whether you're starting fresh or leveling up, HumblePod ensures
- 20:04your podcast sounds amazing and reaches the right audience.
- 20:08Visit humblepod.com to get started today.
- 20:18Bob: We started the agency with the notion that there m- there, there might be
- 20:22a better way to do this whole thing called advertising, and I think a lot of us
- 20:26had come from more traditional backgrounds and just been sort of frustrated with
- 20:31the process and always wondering if there's a better way to do this whole thing.
- 20:34And, and the, the whole notion of Supergood
- 20:37is to basically … We're all very restless.
- 20:39All of us who are the sort of the, the, the principals
- 20:43of the agency, we're restless people by nature.
- 20:45We are constantly looking for a better way.
- 20:47I think the idea of Supergood is that there
- 20:49is a better way to do this whole thing.
- 20:51There's a better way to do, um, briefings.
- 20:54There's a better way to, to get data.
- 20:55There's a better way to do research.
- 20:57There's a better way to actually, like, concept and create advertising.
- 21:00There's a better way to produce advertising, too.
- 21:02So I think that was sort of the notion that led us to, to, to make
- 21:07this thing go, and it's been really exciting to watch it take off.
- 21:10And the AI part of the agency and why we bill ourselves like
- 21:13a AI, AI native creative agency is because AI was … AI
- 21:17has always been kind of, like, central to what we do.
- 21:20It started out, like, when I started with them, it was … I would have
- 21:25said, "I think we'll use it for everything but actually making creative."
- 21:28Like, "I think we'll use it for research.
- 21:30We'll use it for data.
- 21:31We'll use it for making everything go a little bit faster and getting
- 21:35to answers quicker." But I didn't think at the time that it could
- 21:39be … That it would be pr- appropriate to use it for actually creating
- 21:42in-market work because at the time it was, it was not there yet.
- 21:47It wasn't quite ready yet for that.
- 21:49But what's crazy is that wasn't that long ago, and it's already now to
- 21:52the point where we've actually created a whole AI production studio.
- 21:56So now we have, like, we've hired a incredible, like, AI director,
- 22:00a guy named Andrew Robertson, who used to work at Wieden+Kennedy.
- 22:03He was their in-house editor.
- 22:05He's a filmmaker, but he also is amazing with AI.
- 22:08So he's kind of like a secret weapon for us because he, he's an amazing
- 22:12creative person, period, but he also has the ability to think in AI,
- 22:17but then create in AI, then edit also, so he can … We have, like, this
- 22:22great studio that's sort of a secret weapon now, and we're al- also, like,
- 22:26building a team around Andrew so that that can really be its own machine.
- 22:30And what's awesome is, you know, as a creative person, I used to limit
- 22:34my thinking to what I thought was either possible or responsible.
- 22:38You know what I mean?
- 22:39Like, you would have a filter over things that would be like, "Ah,
- 22:42I could never propose that. That'd be preposterous." You know?
- 22:45Like … Or, "It would just cost too much," or, "It would take too much time."
- 22:47Well, now I kind of, like, am able to take that off of my shoulders and
- 22:52just go like, "But what if?" Like, because now we … There's a really good
- 22:56possibility we can make it, and we can make it ourselves, and we can make it
- 22:59way faster and for … And way more efficiently than we ever could have before.
- 23:02So, you know, part of why I think we're getting a
- 23:04lot of traction right now is it, it allows us to
- 23:08First of all, none of it's gonna work if we don't make great work, period.
- 23:11But it allows us to make Hopefully, knock on wood,
- 23:14great work a lot faster and a lot more efficiently.
- 23:18So, you know, one- when you, and when you put that together, it
- 23:21is something that basically every brand is looking for right now.
- 23:24And, and while they might not be saying like, "Oh, I
- 23:27need AI," they are saying, "I need faster, more effective
- 23:29solutions to creating work that goes out in the market."
- 23:33And also, you know, we're big enough that we can do some really big things.
- 23:37We're g- creating giant brand campaigns for US Bank, for example.
- 23:41Um, but also, like, not so big that we're not nimble and approachable.
- 23:44Like, all of our clients get direct access, like, all of our s- uh, the
- 23:47leaders, so we work on every single piece of business, and we do all…
- 23:50We work on every piece of work.
- 23:52So it's not so big that, you know, we're removed
- 23:55from things and we don't show up when we're needed.
- 23:57We're all in it together, which honestly, like, I love
- 24:00too, just as, as a human being, but as, as a creative
- 24:03too, I, I get energy from being around those people.
- 24:06So, and it's great that we're kind of like a, a small but mighty
- 24:10team who really has a shared goal of making great work out in
- 24:14the world and, and like, being good humans while we're doing it.
- 24:18And so it's just a good group to be around that is making
- 24:21some, some real waves, which is pretty exciting for us.
- 24:24Chris: That, that is a really great approach.
- 24:26When, when you think about how you're developing the
- 24:29agency AI first, where does the creative brain begin?
- 24:36Where does it, um… How much of it is, you know, talking something
- 24:40into existence, so to speak, or prompting it into existence versus, um,
- 24:45actual execution from your team or from other creatives you work with?
- 24:49Bob: Nothing that we create uh, is created
- 24:52without human interaction and human input.
- 24:56So there's, at no point is it, like, just automated and we go, like,
- 24:59"We input the brief and just hit a button," and like, out comes work.
- 25:02Like, that just … I mean, honestly, even if we could
- 25:05do that, we wouldn't wanna do that because- It's a
- 25:06Chris: recipe for disaster
- 25:07Bob: it, it is, but also because we're kind of, like,
- 25:11I was gonna say control freaks, but that's not it.
- 25:12We might be a little bit control freak, but we also, like, uh, have real
- 25:15pride in the, the level of creativity and of the output of our work.
- 25:21Like, it matters a lot to us.
- 25:22And so in order to, to make sure that things are crafted the way they need
- 25:26to be, that everything hits all the right notes, that we're not, not only,
- 25:30like, on-brief and, like, on solving the business problem, but we're doing
- 25:33it in a, in a way that's really, like, artful and beautiful, and that, that
- 25:36the, the craft is there in all of it, and that has to require human beings.
- 25:41So at, at no point is it all just, like, autonomous.
- 25:44It, it, uh, it always works in service of the idea, and I think that's
- 25:49something that's been very important to us because we don't want people to
- 25:52think at any point that this is just automated or that it is made by chance.
- 25:57You know what I mean?
- 25:57It's all
- 25:58And because there is obviously, like, an element with AI that is a
- 26:01little bit of chance, and that's part of the excitement of it, is you
- 26:04p- you put in some prompts, you don't really know what you're gonna get.
- 26:07But part of the b- you know, what we believe in
- 26:09is you d- you as a human being need to craft that.
- 26:12So you have to take that output and you have to shape it and you have to
- 26:15re-prompt it and go at it again, and com- keep, you know, filtering it,
- 26:18refining it, pushing it until you start getting output that you really like.
- 26:22And sometimes that requires not only, like, the use of different
- 26:27technologies, but the d- different skill sets of people too.
- 26:30So we're constantly looking for the best production partners, the best
- 26:34partners to make an- any, uh, any of our music, our audio, our filmmakers.
- 26:38Like, we … Those are actual people that we wanna be, uh, working with so
- 26:42that we can complement our skill set and our technology with real human skill.
- 26:47Chris: You don't wanna be in a place where you just press a button
- 26:48and send it out, or you'll end up like the, the, what is it?
- 26:51The New York Post article that I saw recently where it was, the headline
- 26:55was something about Meghan Markle, and the photo was of an Amazon
- 26:59drone dropping a package, and all the copy around it and the link was
- 27:03to the Amazon article and had nothing to do with Me- Meghan Markle.
- 27:07And I was like, "Oh man, Meghan Markle's turned into a drone now?
- 27:10Like, I don't know what's going on here."
- 27:11Bob: Yeah, no, we don't wanna do that.
- 27:13But also to be honest, like, it's- We're, we're like
- 27:18the crazy people who actually think this is fun.
- 27:20Like, I think we would be sad if we c- even if we could automate
- 27:23it and it would be beautiful, like it would not be as fulfilling.
- 27:26So I think we really enjoy the process of it, and I would be really sad
- 27:30if I d- if I was just a leader who was pressing buttons and not in there.
- 27:34Like, I still write every day.
- 27:35I write, I concept work and get in the thick of it, and we're in the
- 27:39middle of like a huge production and e- editorial process right now where,
- 27:43like I love getting in the thick of it with editors and looking at cuts
- 27:46and talk, thinking about things like music and voiceover and all of that.
- 27:49Like, it's, it's a passion for all of us, so we
- 27:52would be sad if we were removed from the equation.
- 27:55Chris: Right.
- 27:55That's, that's part of the fun of doing it, is actually
- 27:57being involved and having your hands in the mix.
- 28:00Bob: Exactly, yeah.
- 28:01Exactly right.
- 28:02Chris: So then from, from that perspective, being, being AI
- 28:05fueled and everything that you're doing, where does, um, I
- 28:10guess where does AI sit in the creative process for you then?
- 28:14Bob: It's in the middle of it.
- 28:14I mean, it's there, it's in it.
- 28:16Uh, this is like a overused phrase, but it's a tool.
- 28:18It's a tool that we all use and we're all fluent in.
- 28:21We all use it differently 'cause it's very personal.
- 28:23Like, some people use it for inspiration, some people
- 28:25use it for data, some people use it for actually creating
- 28:30comps and things like that, and we do all of that.
- 28:32And, and we're, we're constantly looking for ways to improve that as well.
- 28:36Like, you know, and that's part of why we hire people like Andrew, who has
- 28:40come in and said, like he's, he's really proficient in all of the AI tools.
- 28:45He also will sit us down and be like, "Here's
- 28:47how I made this. Let me show you the process."
- 28:49Like, he oftentimes will use multiple tools to create one
- 28:52piece of output, and it's really interesting his process,
- 28:55because it is very iterative, like I was… Iterative.
- 28:58That's easy to say.
- 28:59Um, like I was saying, but it also is, you know, it's, it's something
- 29:03where he is himself, you know, like looking at the output and,
- 29:07and not being satisfied until it's really exactly what we want.
- 29:10And so for us as creatives, that, those tools are
- 29:14vital to what we do, but they are a tool, you know?
- 29:17And, and you know, people say things like, "Oh, there's
- 29:21too much AI slop out there in the world." But honestly,
- 29:24like, there's been slop in advertising forever.
- 29:28Bef- before it was created with AI.
- 29:29Like, there's been a lot of junk and garbage put out in the world,
- 29:33and so it still remains the same in that we, we wanna make sure our
- 29:37output is really great, really great ideas, but that they're brought
- 29:41to life in, in ways that are really, you know, beau- beautifully
- 29:44produced, beautifully crafted, and that they solve the business problem.
- 29:48Like, none of it works if the business problem isn't being solved,
- 29:52because then we don't get more jobs and we don't get more work.
- 29:55Like, so we really kind of put that, put the problem at the center and
- 29:59then use the tools, all the tools that we have, not just AI, any, any
- 30:03technology that we have, to help solve the problem and then bring it
- 30:06to life in ways that maybe we couldn't have done before there was AI.
- 30:10Chris: Oh, that makes sense.
- 30:11Um, and, and I like that that… I like that approach because what, what I
- 30:15find is, like, when people are pressing the button, it just, it doesn't work.
- 30:18And I think you're right, AI slop, I always
- 30:22think of the, um, what do you call it?
- 30:23The graphic design is my passion meme, if
- 30:26you've seen that one probably a time or two.
- 30:29Like that, you're right, that, that type of thing has been
- 30:31around a long time, working in smaller markets and things like
- 30:34that myself, like you, you just come across that all the time.
- 30:37Um, I think the difference is the challenge with AI can
- 30:41be sameness, things looking the same, feeling the same.
- 30:45That's one of the biggest critiques I've heard about Claude's new design
- 30:47AI, which by the time this comes out, it'll have been out for a little
- 30:51while, it may have improved, but like that's the complaints I hear.
- 30:54So yeah, so it sounds like you all have processes in place
- 30:57to keep things from looking the same and being unique.
- 31:01Bob: You know, to your point, it's just a level
- 31:03of, like, commitment and a level of taste.
- 31:05You know what I mean?
- 31:06Just we will not be satisfied with something that is below
- 31:09par for us in terms of what, what we expect out of the output.
- 31:13Um, we wouldn't have an agency called Supergood if our work was just good.
- 31:20Chris: That is- that's a great point.
- 31:22So, so to that name, your name is Supergood.
- 31:24What, where did that name come from?
- 31:26Bob: Kind of like all of us have a restless nature and a belief that
- 31:29there's gotta be something better than just good, and having seen sort of
- 31:32the world around us feel like everything's good, but just good, you know?
- 31:36And good enough, and that was unsatisfying for us.
- 31:40And so looking at things and saying like, "Why do we do it
- 31:43that way?" You know, why is production, like, done in, like, an
- 31:46assembly line fashion where everything just goes like you pass
- 31:49it, pass this stage, and then you pass it to the next stage?
- 31:52Why can't it be collaborative and iterative and much faster
- 31:54and more efficient and therefore, like, a lot more exciting?
- 31:57Like, that's kind of the genesis of it.
- 31:59So basically, it means we're not gonna just settle for good anymore.
- 32:04Um, and we need it to be super good.
- 32:05There's also something about the name, I
- 32:07think, that is kind of a… It's approachable.
- 32:10It sou- to me, it sounds like human beings wrote it.
- 32:13It's not, it doesn't sound…
- 32:14And I think that helps, um, offset a little bit, like, our tech nature and
- 32:19the fact that we are, like, very technology-based, but it helps, I, make it
- 32:23feel, I think anyways, a little bit more human, a little bit more approachable.
- 32:27Chris: I like the name.
- 32:27It's a fun name.
- 32:28You know, you want your, you want your brand to be super good, right?
- 32:32You don't want it to just be good.
- 32:33You want it to be super good.
- 32:35Bob: Oh, yeah.
- 32:35Exactly.
- 32:35It,
- 32:36Chris: it definitely has that simplicity to it.
- 32:38I think you've nailed that on the head and… So, so tell me a
- 32:41little bit more, like, what, um, what have you learned about,
- 32:44like, going through this process of moving into AI for you?
- 32:47Has it been something you were kind of using as you came into the
- 32:49company yourself, or has this been a, a new, um, new process for you?
- 32:54Bob: Yeah.
- 32:54It's, it's b- largely been new.
- 32:56I mean, it's been something that, like, I would say, like, has been on
- 32:59my radar for a long time, but not anything that I've been proficient at.
- 33:02And t- for me, it's been so exciting to surmount- surround myself
- 33:05with people who are real experts, and that I myself can learn from.
- 33:08Like, it's so interesting to be at a point in your career where, you know,
- 33:12you're very senior in your position, but you're still learning, and I love that.
- 33:16I love that it's like it's teaching me new skills.
- 33:18It's helping me open my eyes to things that I didn't think was possible.
- 33:21Like, that's what's really great about it to me.
- 33:24Chris: So Bob, as you, as you think through all of this stuff
- 33:27and, and kind of look towards the future, what do you see?
- 33:29Like, what's top of mind for you as you're
- 33:31looking at what's coming down the pike?
- 33:33Bob: I think the biggest thing, like for us as an agency is, is growing
- 33:38and continuing to grow, but to grow responsibly and to put the work first.
- 33:42I think that's what's been exciting for us is we're, because of the, the
- 33:47nature of our business being somewhat unique and like our proposition
- 33:50being pretty unique in that we do things two times faster, two times more
- 33:53efficiently, but we make great work, and we're small enough to be nimble,
- 33:56but not so big that we can't be, you know, approachable and accessible.
- 34:01I think that's sort of leading us down a path where
- 34:03we're growing, but we also wanna grow responsibly.
- 34:06We want the sa- clients who are like-minded,
- 34:08who want the same kind of work that we do.
- 34:10And then growing out our team.
- 34:11Like, that's a big thing for me too is like making sure that we're
- 34:15surrounding ourselves by, you know, with people that we love and
- 34:18respect, but also who are bringing something to the party that we
- 34:21don't have, that are bringing new skill sets, that are pushing me even.
- 34:24And, and, and I think that's what's really exciting.
- 34:27And for me it's about, you know, not just growing the agency, but
- 34:30growing, you know, not, you know, like in billings and stuff like
- 34:33that, which is obviously important, and we are growing, but also just
- 34:36growing the type of agency that we are and continuing to look at…
- 34:40You know, right now we are AI native and we are very
- 34:43tech-focused, but there's gonna be new technologies.
- 34:45I mean, they're, they're coming out all the time, every day.
- 34:48So staying at the forefront of that and making sure that we're
- 34:50harnessing the power of all that's available to us and doing it
- 34:53in a way that is leading to better work and a better culture.
- 34:56And for me, if we get the right people in, and we stay on top
- 35:00of all of the technology and, and tools that are available
- 35:02to us, and we have this vision to create great work using all
- 35:06of those tools, like we're gonna, we're gonna be successful.
- 35:10I hope so.
- 35:11Yeah,
- 35:11Chris: I mean that's, that's really the only way you can do it, right?
- 35:14Bob: I think.
- 35:15Yeah.
- 35:15That's kind of the game.
- 35:16Yeah.
- 35:17Chris: Uh, well as we wrap up, I always like to ask this
- 35:20question, which is, what brand do you admire the most?
- 35:25And maybe right now in the moment, doesn't have to be all time.
- 35:28You're, you're in Chicago, we've been talking Budweiser.
- 35:30You know, I was, um… I've always heard the quote, you
- 35:33know, "The best beer is the one that's in your hand."
- 35:35So, like, maybe the best brand's the one that's in your hand, too.
- 35:38But, like, what, what is it for you?
- 35:40Bob: Yeah, no, that's cool.
- 35:40I mean, obviously I have so much passion and heart for
- 35:43Budweiser and McDonald's, which is what I grew up on.
- 35:46Um, and then I love the brands that we're working on now, our clients.
- 35:49I mean, true- truly, I really do.
- 35:50Like, US Bank is an amazing brand and even better people.
- 35:55They're some of the best clients I've ever gotten to work with.
- 35:58But I think when I look at, like, just brands out in the world,
- 36:01things that really inspire me right now, I would say Liquid Death
- 36:04is one that's been really fun to watch, and it's been so exciting
- 36:08to me because, like, they took on a category that was kind of
- 36:12sleepy and it was full of, like, yoga and daisies and, you know?
- 36:16Like, it was… The bottled water category
- 36:19was not what you would call exciting, right?
- 36:21It was all about, like, flowing mountain waters and all of that stuff.
- 36:24And here they came out and they basically introduced a brand.
- 36:27First of all, the name is insane.
- 36:30Like, I look at all of it and I'm like, "How did any of it get approved?
- 36:33How did any of it go forward?" It's crazy to me.
- 36:35But some of the best things in the world are like that, where you're like, "How
- 36:38did that even get made?" So to get, to get a, a brand called Liquid Death, which
- 36:43I think I understood that the, the genesis of the name was basically it was,
- 36:47like, death to plastics, I think, and so that's why they had the aluminum cans.
- 36:51But even e- even just, like, having the, the courage to come up with a
- 36:55name like that and put that in market, but then, like, do the branding.
- 36:58You know, they have that sort of, like, heavy metal branding, and then
- 37:01they have cans that look like they're beer cans and, and all the things
- 37:05that they do are really smart, but also, like, really pushing the envelope.
- 37:08Like, you know, they did… Like, even
- 37:10their product names are, are, are hilarious.
- 37:13I think I was just at the store the other day and I saw they had,
- 37:15like, um, I think it was called … Uh, it was a iced tea lemonade,
- 37:20and it was called Armless Palmer, which I was… Which made me laugh.
- 37:25But it's like, okay, but that's again, like, who got that approved?
- 37:28How, who had the courage to actually name a product that, which was so great?
- 37:32And then, you know, they're constantly doing really
- 37:34interesting and provocative things like that in the world.
- 37:38Like, I think they just not too long ago did, um, like, a Spinal Tap
- 37:42collaboration, you know, with the- Mm-hmm … with the water, which was great.
- 37:45And, uh, again, like, n- a place you wouldn't
- 37:48expect a bottled water brand to show up.
- 37:50So the fact that they just keep pushing it.
- 37:52And, you know, they did great Super Bowl work, where it was so
- 37:55sort of like they made fun of, like, drinking on the job and stuff
- 37:58like that, 'cause it looks like it's beer, but it's actually water.
- 38:00So just to be, to be able to be irreverent, but
- 38:03also to be wildly successful, that's what's cool.
- 38:07I think I was reading an article the other day about
- 38:08how it's, like, a brand that's actually loved by moms.
- 38:12And I think it's because moms wanna feel cool.
- 38:14They wanna be in the cool club too.
- 38:15And so, like… And they just wanna be around, like, exciting,
- 38:18fun brands, which is a good reminder for all of us, right?
- 38:21Chris: I hear them so often, um, come up, and I keep, I keep trying
- 38:25to find, like… We need to make a pitch for them, because I've
- 38:28had it so many times said on this podcast, it's like, we, we just
- 38:31need to pitch them and then see if we can get them on the show.
- 38:33That's funny.
- 38:33They owe you.
- 38:34They owe
- 38:34Bob: you.
- 38:35Chris: They do.
- 38:35I mean, at least, at least a f- you know, at least a case of- Yeah, please
- 38:39something.
- 38:39If there's a rep watching, I would love to have you all on.
- 38:42So please, if you're watching or listening, please join.
- 38:45Bob: You guys heard it.
- 38:46You guys heard it.
- 38:47Chris: You heard it here first.
- 38:49Anyways, um, well, Bob, great having you on today.
- 38:52Really appreciate it.
- 38:53And, uh, yeah, before we go, always wanna just promote you, um, and
- 38:58anything else you wanna, you wanna share or make sure people are aware of.
- 39:01So, um, where can people find you?
- 39:03Where can they find out more about Supergood?
- 39:05Bob: Uh, well, you can look for us on the internet.
- 39:08We have a website.
- 39:09Go look for, uh, gosupergood.com.
- 39:11Yeah, please, anybody that's interested in working with us, reach out to me.
- 39:15Any brands that would like to have us put our
- 39:17talents to good use for you, please reach out.
- 39:20But, um, thank you so much for the opportunity.
- 39:22It was a great chat.
- 39:23It was really fun.
- 39:24Mm-hmm.
- 39:24And, uh, I hope it all goes well.
- 39:27Chris: Thank you, Bob.
- 39:28I appreciate it.
- 39:29Bob: Thank you.
- 39:30All right, buddy.
- 39:31Have a great day
- 39:34Chris: Thanks for checking out this episode of We Built This Brand.
- 39:37Don't forget to like, follow, and subscribe on your player of choice.
- 39:41You can also keep up with the podcast on our website at webuiltthisbrand.com.
- 39:46If you like this episode, please give the podcast a five-star review, and make
- 39:50sure to tell all your friends about it so we can continue to build this brand.