124. The Dark Side Of Selling Luxury Homes ft. Jeff Hill

The Complete Agent - The Podcast For Premium Real Estate Agents · Jul 9, 2026 · 1h 1m · transcript

This week’s episode of The Complete Agent Podcast welcomes former detective and police commander Jeff Hill, co founder of Harrier Global, alongside Michelle Smith. The conversation explores a topic rarely discussed in estate agency: protecting high net worth clients throughout the property journey.

James opens by sharing how Michelle’s training has changed the way his team approaches client experience, including a thoughtful story about creating a bespoke audio and video tour for the visually impaired husband of a prospective buyer, highlighting how small details can create world class…