Latest / Found in Interpretation Podcast / Ep. 34 - Interpreting vs AI: Jonathan Downie on Ethics, Emotion & the Future of Our Profession
Transcript
- 0:01Hello, hello and welcome to another episode of found in
- 0:03Interpretation podcast once again on one of your Co hosts
- 0:06unable at all and I'm here with Brian.
- 0:08Brian, how you doing? I'm doing great this morning.
- 0:10Thanks for asking. It's been an interesting one.
- 0:13I won't, I'll spare you the details.
- 0:16Well, we got about an hour here, so and we're also here with
- 0:19Doctor Jonathan Downey. How you doing?
- 0:22I'm doing great. It's a nice afternoon.
- 0:24I had my nice 5K run this morning.
- 0:26I'm in good form. All right then, let's kick it.
- 0:40Alright, so now we'll start with Doctor Jonathan Downey's bio.
- 0:45He's a consultant, conference and church interpreter, French
- 0:48and English. He's also a researcher at
- 0:50podcaster and an author. And he runs not one but two
- 0:55YouTube channels Inside Interpreting and Multilingual
- 0:58Church. And he's the Co host of the
- 1:00Church Interpreting Podcast. And he has written UH-2 books,
- 1:08three, No, no, sorry, 3 traditionally published books.
- 1:12So I'm I guess these are physical books and 1 e-book and
- 1:16there's maybe a second one coming.
- 1:18There as a secondary but coming it's called the doctor Danny and
- 1:22Mr. Sticks guide to the future of interpreting should be a very
- 1:26soon. I just have some technical stuff
- 1:28to do. The initial feedback from the
- 1:30beta readers was good so I'm going to be be launching it soon
- 1:34and that's basically me. My second book was called
- 1:37Interpreters versus Machines. Can interpreters survive in an
- 1:40AI dominated world? And so Doctor Daniel, Mr. Stick
- 1:43is just me taking that book, doing a whole new update, taking
- 1:47it from a fresh perspective and sizing down the debate into
- 1:51something a lot smaller and a lot more manageable that you can
- 1:54read on a flight to an assignment and hopefully laugh
- 1:57and giggle and get you thinking. So what?
- 2:01Sorry. Yeah, So what?
- 2:04How long ago was the AI 1? Cause like it seems like a
- 2:06pretty hot topic now. So there was the Was it written
- 2:09along time ago or? It came out in 2019.
- 2:11So I wrote it in 2018. It came out in 2019.
- 2:15The the lag between writing a book and it coming out is
- 2:17something that I wasn't prepared for.
- 2:19OK. It kind of feels like it came
- 2:20out about four or five years too early.
- 2:23Yeah, that that came out in 2019.
- 2:25And I was in a conference in Slovakia a few about two years
- 2:28ago, and one of the hosts of the conference came up to me and
- 2:31said, so how does it feel to be a prophet?
- 2:35And it's like, what do you mean? He said.
- 2:36Because everything you said would happen in the book has
- 2:38happened. And I was like, yes, including
- 2:40the stuff I was hoping wouldn't happen.
- 2:42Yeah, man. So I actually gave 4 possible
- 2:46futures in that book. Whereas in Doctor Daniel missed
- 2:48a stick. I can have I I change tackle it
- 2:52with because with interpreters versus machines, I had to go
- 2:55into the deep things of how does interpreting work?
- 2:58How does machine interpreting work?
- 2:59In all this would Doctor Daniel missed a stick?
- 3:02I can assume that everyone knows here's after they exists, right?
- 3:05What we're going to do about it. So do you have a chapter that's
- 3:08called told you so? Well, the the the kind of funny
- 3:13thing is, is that I do have a chapter in Doctor Danny, Mr.
- 3:16Stick, would I quote one of the world's experts on automated
- 3:19speech translation, which is the proper name, who says something
- 3:23which I am like, yeah, of course.
- 3:25Because he's like, you know, none of the system.
- 3:27He says none of the systems are currently as good as you, as
- 3:30good as humans, and they're foreseeable for the foreseeable
- 3:33future. That will stay the same and I'm
- 3:35like yes, because the problem. Is the client notice what will
- 3:39the client? Notice some have noticed.
- 3:42So there have been at least three cases that I've seen where
- 3:46clients have gone. We need to go back to humans.
- 3:47In fact, there was one of my colleagues recently put on
- 3:49LinkedIn that she got an emergency call from a client.
- 3:53Oh, sorry, he got an emergency call from a client.
- 3:56We've tried using these machines, the meetings going to
- 3:58pop. Can you come and rescue the
- 3:59second date? Oh my God.
- 4:01Wow. And then she told.
- 4:03Trouble. Yeah, well, I don't know if it
- 4:06charged name your. Price.
- 4:08You know, on the mark of the, he said, I mean, yeah, I, I got a
- 4:11shortcut to the disparity in different markets, but never
- 4:14mind. But the, the problem is, is that
- 4:17for information heavy meetings. So where it's just like we're
- 4:21briefing you on the latest such and such automated speech
- 4:25translation can kind of do OK if you've built the system to work
- 4:29properly for that meeting. Anything where you need
- 4:32emotions, where you need to check comprehension, where you
- 4:35need to be in key with the actual situation, it's gonna
- 4:38fall apart. And it's gonna fall apart for
- 4:40the reasons I wrote in 2019, for the reasons that people wrote in
- 4:432018, and for the same reasons that people are talking about
- 4:46today. The systems aren't built for
- 4:48that, and they're built for you hear something, you transcribe
- 4:52it, you machine translate that, you send it to speech synthesis.
- 4:56It's called the cascade model. In interpreting research, we
- 4:59call it the conduit model. I had the video out three weeks
- 5:02ago that showed that we've known since the 90s that that cannot
- 5:05work and it does not work, and we've known that since 1989.
- 5:09Have you seen last week Google released a bunch of products
- 5:16regarding AI and Gemini and inside Google Meet, they are
- 5:21supposed to do, they call it live translation, but it's
- 5:24basically interpretation. I know it's a demo.
- 5:27I know it's more like a way to, you know, create some hype
- 5:32around their product. And I'm not sure if it really
- 5:35works in real life. And sometimes it just crashes
- 5:37and burns but. It's.
- 5:40From what I've seen, it was quite impressive.
- 5:43This time aren't you the bit concerned?
- 5:47Or maybe they're using a different path that you did not
- 5:50expect before. If they're using the path that
- 5:53they were because they've been working on a technology called
- 5:55Translator Tron for for as long, which came out as I was writing
- 5:59that book, they've been working on that for a while.
- 6:03I'm Slater Tron. So translator Tron is what you
- 6:06call an end to end model where rather.
- 6:08Than going 80s with, you know, Transformers.
- 6:10You know, like so translator. Translator drawn well and
- 6:17assemble. The the weird thing is, have you
- 6:19ever like so take to explain why I'm worried?
- 6:23I'm not worried is a good way of putting it.
- 6:27Asked all the major eye models some questions to do with stuff
- 6:30that I happen to be a specialist at and ask them some specialized
- 6:35interpreting questions. If you ask it, you know how many
- 6:37interpreters should you have for such and such an event gives you
- 6:40a reasonable answer. When I ask you questions about
- 6:43my specialism about stuff that I'm top ten in the world at, I
- 6:47start to see flaws and really nasty flaws.
- 6:50In fact, this year alone I have reviewed 4 academic papers and
- 6:54rejected three of them because I could spot AI in them.
- 6:59OK. So people are using their stuff
- 7:02and the problem is, is that when you don't know what to expect or
- 7:06when you have little experience, it looks super convincing.
- 7:09So if I ask about engineering or chemistry stuff, I don't know,
- 7:13I'll look at the answer and go, that's great.
- 7:16But when something happens where you need an expert to be there,
- 7:20For example, I tested Microsoft's version, Microsoft
- 7:24Translator at a Christian event. But even a half ago and this guy
- 7:31was talking about, it was it was an event on multiethnic church.
- 7:34And the preacher was talking about this restaurant in his
- 7:37town that serves food from like 6 different countries.
- 7:40So he said in English, I don't know what on earth they sold
- 7:44there. The French said I don't know
- 7:49what devil they sold there, which is not what you want to
- 7:53say in a church. Yeah, I mentioned the devil in
- 7:56churches. So you you have so there are
- 7:58systems that will give you there for anything that is good
- 8:04enough. So there are some clients who
- 8:06just do a thing because they have to.
- 8:09Those clients are going to use machines.
- 8:12So the ones who are in my PhD, I pointed out that there's three
- 8:15different approaches that clients have to interpreting
- 8:19incidental interrupting witches. We need this, but we don't value
- 8:23it. Those clients are the ones who
- 8:25are heading for machines because they just need the thing there.
- 8:28Then you have clients who don't really need it physically, but
- 8:32they value it may be for political reasons or for
- 8:35symbolic reasons. So I did the job at the Scottish
- 8:37Parliament where we had 16 interpreters there and no one
- 8:41picked up a headset the entire 3 days.
- 8:44But having it there was important because it's the
- 8:46international somewhat on bloody blah.
- 8:49And if you're international, you gotta have interpreters.
- 8:51Yeah, and if there aren't any, then you're gonna hear about it.
- 8:54Exactly. And so for those clients having
- 8:56us, there is a. Like a piece of mind,
- 9:01tokenistic, tokenistic piece of. Mind, it's like, you know, and
- 9:05you know, it's, it's the tokenism guess you know, people,
- 9:09even people who are racist know there's certain stuff that they
- 9:12have to do to get stuff through. And so even clients who don't
- 9:14care about languages sometimes know we it's politically right
- 9:18to have an interpreter here. This escalated quickly.
- 9:21Yeah, but they but then you but then you have in these clients
- 9:26are when you find them, you know the final clients are the
- 9:30integral interpreting clients where the clients come up to the
- 9:34end and go we couldn't have done it without you.
- 9:37Those clients tend not to want to move to machines because
- 9:41they've experienced something and interpreting that they
- 9:44realize goes beyond. I got the information the other
- 9:47speaker was saying. Which is.
- 9:50Which is so, for example, in church, it could be that they've
- 9:53noticed that they inherited partnered with them and were
- 9:55able to get over something of the message that wasn't just in
- 9:58the words. So you know, the emotion, the,
- 10:01the connection to it. Or it could be I had one kind.
- 10:04Of spirit that is not in the machine.
- 10:07Exactly. Or the classic one I was
- 10:09interpreting and I have to be careful because this client got
- 10:12on TV because the contract I interpreted, I was interpreting
- 10:15for a client in the UK and it was kind of 2D sales
- 10:20qualification meeting where the buyers coming into their company
- 10:23to check they're doing everything as they should.
- 10:25Do you know, are there any slaves here?
- 10:28Are all the machines up to spec? Are your people happy and stuff?
- 10:32You know, are you keeping all the laws?
- 10:35And about 3/4 of the way through what was a fairly friendly,
- 10:40chatty meeting, because everyone really expected they would get
- 10:42signed off, 3/4 of the way through the meeting, they start
- 10:46arguing with each other. The French guy is arguing with
- 10:50these British people because they seem to be evasive and
- 10:54they're not answering his questions and he's getting
- 10:57really annoyed. The British company are getting
- 11:00really annoyed because the French guy keeps asking the same
- 11:02question again and are giving him the same answer.
- 11:04What? What will it take to please this
- 11:06dude? So eventually they get out of
- 11:10the negotiating room. They walked down the hall where
- 11:12they're poking at charts on the walls.
- 11:14You know, we got to the poking at things with your finger
- 11:16partly meeting. And I suddenly have this
- 11:19realization that the French guy is saying quality and using it
- 11:24to mean the percentage of pieces that come out the factory and
- 11:27never need returned. I see.
- 11:30The British company is using quality to mean the percentage
- 11:34of pieces that have to be returned because they've got a
- 11:36flaw in them. So when the British company say
- 11:40your are quality is really high, it's 3%.
- 11:45The French guys like. And so I go, right, right.
- 11:48Hold on, what's going on here? Right.
- 11:52So I can't remember what exactly said, but I paused the meeting
- 11:55and said in both French and English.
- 11:57I believe there's been a misunderstanding explained to
- 12:00the two sides. Suddenly, everyone nods.
- 12:03They go back to the negotiating room, pull up some Excel sheet
- 12:07and within an hour of the contract was signed to to make
- 12:11it even. But the British CEO came up to
- 12:13me at the end, said we couldn't have done it without you.
- 12:16I'm like, I'm glad I was here. Then dropped a bomb on me by
- 12:19saying you don't realise this, but I'm a French speaker, he
- 12:23said. I understood everything the
- 12:25French guy was saying, I just didn't know what it meant, he
- 12:29said. You're interpreting helped me
- 12:30see what it meant. So he couldn't spot it despite
- 12:34the fact he's a bilingual because he's not trained.
- 12:37I mean, if you're not an interpreter, you're not trained
- 12:40to deeply analyse text. Those clients who go this is
- 12:46this is different. They stay and it's the we're so
- 12:53trained as interpreters into this invisible thing.
- 12:55That's how sit back thing. I'm not going to make a scene
- 12:57thing that we are, without meaning to, doing ourselves out
- 13:03of a job because we if we want to be invisible, if we want to
- 13:06be impartial, if we want to not make a difference, that's what
- 13:09Google does. That's what machine translation
- 13:13does. A machine interpreting does.
- 13:16So we have a choice. Which clients are we going to
- 13:20chase? I know some colleagues who love
- 13:22the symbolic clients because whether someone listens or not
- 13:25is immaterial to them. And it works good for an
- 13:28interpreter to say, you know, I've got this somewhat on my CV.
- 13:32I know other colleagues who would much rather be there with
- 13:35the clients at the factory, in the hospital, in the the lawyers
- 13:40meeting off so obviously involved in the event that no
- 13:44ones gonna question was there an interpreter there?
- 13:47Yeah, but we've got to choose. Yeah, I know.
- 13:50Like even like my, my mom shows a medical interpreter for years.
- 13:53And yeah, when she retired, I think it was last year, maybe a
- 13:57year and a half ago and all the doctors like, Oh no, I can't
- 14:00believe we're losing you. Like we like she had that
- 14:03relationship with the doctor and with the patient and like, like
- 14:07you could tell there was a like an interpreter there, like a
- 14:09machine wouldn't have been able to, to, to convey the message.
- 14:13Like, you know, like you've got six months to live or you're
- 14:16gonna have a boy or a girl. Like, you know, she was there
- 14:19for for those moments. And yeah, you can, you can feel
- 14:22that attachment. And yeah, I think she was, she
- 14:25was going to be missed in that, in that community because of
- 14:28that. Now, how do you go from like AI
- 14:31and all this stuff to church interpreting?
- 14:34That's what I don't wanna. Know the the churches that
- 14:37exploding that at the moment I had to write my book
- 14:39multilingual church to help them explore it wisely.
- 14:41But my first interpreting experience was in charge.
- 14:44OK, I was about fifth. Well, my first experience I had
- 14:49never seen an interpreter. My my father spoke German,
- 14:52French, English and was fluent in Hebrew and Greek from the
- 14:56Bible. My mum learned a language
- 14:59because she worked in a children's home from us, so she
- 15:01learned another language. I grew up with an open house, so
- 15:04we would have people from all around the world and all sorts
- 15:06of states in our house growing up.
- 15:08But then at the age of 15, I go to this Christian youth
- 15:12conference in Germany and I'm enjoying being away from home
- 15:16and stuff. And I look up and on the stage
- 15:18there's a guy standing in the middle and two women standing,
- 15:21standing either side. Because, you know, we're three
- 15:22guys, but we know 70% of interpreters are female.
- 15:26So this guy's preaching with two women either side.
- 15:29And I realized that very quickly.
- 15:30He was preaching in German. I could, I had enough French
- 15:34from school to recognize one of these women was seeing speaking
- 15:37French and the other one was speaking English.
- 15:38And he would say a sentence and the two interpreters would at
- 15:42the same time give their version because they were in speakers at
- 15:45different sides of the stage. And I looked at what amazed me
- 15:49wasn't just the language skills, but it was the fact that what
- 15:52these interpreters were saying was having an emotional effect
- 15:55on the people listening. He would tell a story and these
- 15:58interpreters would retell and I would go, what's happening is
- 16:02that the same emotional forces going to everyone at the same
- 16:05time because these people are doing that job.
- 16:07And I decided then that's why I want to do roll forward.
- 16:12A couple of years later, I interpreted someone story on the
- 16:15streets of Brighton in the South of England during another youth
- 16:17conference. Then I do my year abroad as part
- 16:20of my undergraduate degree in the far north of France and
- 16:23Dunkirk and someone taps me on the shoulder three days before
- 16:28the European Youth Conference and says, do you want to
- 16:30interpret at the youth conference as like, sure, oh, we
- 16:34better give you a trial first. The night before the youth
- 16:38conference due to start, I get a trial at the church youth group.
- 16:41Yeah, you're good enough, you've got the gift.
- 16:42And that was that. I did all the French to English.
- 16:45I still have the picture over there.
- 16:47I did all the French to English on my own on stage for this
- 16:50European Youth Conference and that was it.
- 16:53I was hooked. And then I did my masters at
- 16:56Heriot Watt in Edinburgh. And the weird thing was going
- 17:00from church interpreting, which is quite the expect you to be
- 17:04physically involved in a lot of churches, that youth conference
- 17:07the first time interrupted the they were giving it a prize.
- 17:10The first person on stage, I was between the person and the the
- 17:13speaker. So I go flying backwards while
- 17:16still holding the mic. Of course, I'm a professional,
- 17:21but I go from that to, right, let's train you so that you can
- 17:25do the EU exam. And I was like, nothing in my
- 17:28interpreting practice prepared me for a policy development in
- 17:33the European Union. And I'm like, this is not the
- 17:35world that I trained in to, to go from, you know, people
- 17:39laughing and crying and shouting.
- 17:42And then it's like the 15th of July 1977, we concluded the
- 17:47conveyor and it's like, what the earth?
- 17:52So, so I, I kind of feel like I'm too interruption in one
- 17:56person. So like, you know, last week,
- 17:58was it last week? Yeah, Last week I was doing
- 18:02assignments on um a prize given for a company who makes some
- 18:07personal products and international mining
- 18:09regulations. And then on Sunday and then on
- 18:13the that was two weeks ago, I was like some personal product
- 18:17international mining regulations in on Sunday I was doing a
- 18:19church service on finances and like my interpreting assignment
- 18:23could not get more different right now.
- 18:26Yeah, no kidding. Say OK and and I tell people the
- 18:32church interesting teaches you flexibility because I have had
- 18:35weeks where one week we're doing a sermon based on a film The
- 18:41Great Showman. I found one to do with the
- 18:45circus and the next week we're doing a segment on getting
- 18:48another pornography that you learn to be flexible.
- 18:52Yeah, I bet. Have you interpreted for the
- 18:56Pope yet? No, see, I'm in the Protestant
- 19:00charismatic. Tradition.
- 19:02The Protestant. But it would be interesting to
- 19:04interpret for the Pope, I must admit.
- 19:09I must admit, I tell people that my job is keeping English
- 19:12speakers out of trouble. Uh huh.
- 19:14Because anyone who's interpreted for See, Canadian people tend
- 19:18not to get into trouble that much.
- 19:21But Brits, Americans and South Africans, British, American and
- 19:26South African preachers are known for saying stuff.
- 19:29I mean a lot of them are fine but you get the odd one and you
- 19:31go OK that works great in your culture.
- 19:37An example like Scott, British speakers are known for doing
- 19:42like hyper localised illustrations in their talks.
- 19:45And I'm like, I'm going to have to explain what the Old Firm are
- 19:48now. Every conference in Edinburgh
- 19:53ends with a clean and I'm like, I'm gonna have to say what the
- 19:56chili is in French for the 90th time.
- 19:58No problem. Wow.
- 20:03So I've done, I've done church services before and I found like
- 20:06the most useful thing is to get the the Bible readings ahead of
- 20:10time because there are nothing alike.
- 20:12And the 2 languages like if you try translating it like no,
- 20:16forget about it. You don't have to go.
- 20:18Hard. Well, you also have to know the
- 20:20equivalent translation. So there are really only two
- 20:22translations that I see a lot in French churches are.
- 20:26Yet one of my favorite English Bible translations is called The
- 20:29Message where the guy I wrote to him, I wrote to the translator
- 20:32not long before he died and I said it's the first Bible
- 20:35translation that I've seen up till that point.
- 20:38That was his whole approach was so much like the way I was
- 20:41taught to translate at university and I'm like, this is
- 20:46so it's called the message. And what he did was, if you've
- 20:49done any translation theory, the guy looked at his church and
- 20:52went, I'm going to write a translation brief first before I
- 20:55start translating the Bible. And I'm translating it for these
- 20:58people in this church who have this issue.
- 21:01And I'm like, that sounds like I was a I did translation for four
- 21:05years before I realised that I talk too much and.
- 21:08It wasn't translating the whole Bible, he was translating
- 21:10segments that were supposed to. Make the whole thing though.
- 21:14He did the New Testament first, then he did the Old Testament.
- 21:18The OG of localization right there.
- 21:22His his name is name was Eugene Peterson.
- 21:24He was a theologian, a pastor and a Bible translator.
- 21:27Did the whole thing and I was amazed because when you read his
- 21:31preface, I've gone into reading Bible translation prefaces
- 21:34because I've got a video coming out and Bible translation soon.
- 21:37And when you read test preface, it reads like the I really,
- 21:41really good translation brief like we would get from a like we
- 21:43would get like I used to get from good clients rather than
- 21:46just can you translate this by tomorrow when you got a really
- 21:49good clients who said, you know, this is going on such and such a
- 21:51magazine which is aimed at such and such a market.
- 21:54We need to follow such and such a high style.
- 21:56And I'm like, that makes the job easier.
- 21:59And you're reducing Peterson's met the preface to the message,
- 22:02and you go, you know what a translation brief is, You know
- 22:07what attuning stuff to an audience is.
- 22:10And that's what you've done. And I'm like, Are you sure you
- 22:14didn't do a masters in translation before you did this?
- 22:16Because it like literally any of my profs could have written that
- 22:21preface and I'm like, whoa, that's good.
- 22:23And I it's just a really lovely to read translation.
- 22:26But can you, can you give me a concrete example?
- 22:29Because now I've read the Bible both have both in French, both
- 22:32and in English. And I also read sometimes some
- 22:35simplified version. I read the King James Version
- 22:38and I went through several of these versions.
- 22:40But when you're talking about, you seem to be talking more
- 22:43about a localized version of. The can you give me one?
- 22:48More concrete example. There we go, there we go.
- 22:53It's getting real, right? Now always have a big share of
- 22:55next year this so the the the theologians call it a paraphrase
- 22:59and then I look at them like this because all translation is
- 23:03paraphrased. But if I grab like the most well
- 23:06known passage like John 316 can't believe I'm reading the
- 23:08Bible in a podcast and it's not even mine.
- 23:12John 316, um, you know, the usual John 316 for God so love
- 23:15the world that he gave his one and only Son, that whoever
- 23:17believes in him would never perish but have eternal life.
- 23:20It doesn't. Even just came into my head.
- 23:23There's no verse numbers in this so I'm gonna find let's see if I
- 23:26can find it. So he did.
- 23:29This is how much God loved the world.
- 23:30He gave his son his one and only son and This is why, so that no
- 23:34one needs to be destroyed by believing in him.
- 23:37Anyone can have a whole and lasting life.
- 23:41So he's taking. So my dad died when I was 17,
- 23:45and then they said New Testament came out not long before my dad
- 23:48died. And my dad said he's taking
- 23:51what's there in the Greek and what's implied in the Greek and
- 23:55going, well, how would English naturally imply that?
- 24:00Most Bible translations now in English, certainly there's been
- 24:03a few new ones that have changed things a bit.
- 24:06But most people translations in English either say, how can we
- 24:09get as close to the original Greek and Hebrew and Aramaic
- 24:12word thing as we can? Or they go down a slightly
- 24:16different route and go and they try to do something like the
- 24:19message, but they don't go as far as that.
- 24:22And so I've been, I've got my Bible translation video, which
- 24:25I'm recording this week, is explaining how theologians talk
- 24:28about different types of equivalents when actually we
- 24:31should be talking about audiences.
- 24:33And Eugene Peter Wilson was the first one to go.
- 24:36I've got an audience in mind and I'm going to write in their
- 24:39language. Most Bible translations will say
- 24:42this is for general use or this is for study.
- 24:44And so they're trying to meet a really wide audience.
- 24:47That's the difference between if you do remote interpreting and
- 24:51you don't know who's going to be there.
- 24:52So like often I'll interpret in church, I don't know who's
- 24:54listening, and the people listening probably aren't even
- 24:56in the same place as the church. So I can't then customize my
- 25:01interpreting to those people with as if I'm in person.
- 25:06If it's like my own church or if it's a church, I know my
- 25:09interrupting is going to sound in French like they're, they're
- 25:12used to French preacher sounding because I know how those guys
- 25:15sound and I'm going to make my interpreting sound like that
- 25:18because that's what I'm there to do.
- 25:20This shouldn't. The only time that I agree with
- 25:23the invisibility thing is they should see no difference between
- 25:27what they hear when I interpret and what they hear next Sunday
- 25:30when someone reaches in French. Yeah, I feel like I have that
- 25:34advantage in in a sense for Spanish because I grew up in
- 25:38South America for about 12 years.
- 25:39Yeah, in Venezuela, Chile, Peru, and my moms originally from
- 25:43Mexico. So like there's all these
- 25:45different dialects and stuff and like, you know, like you don't
- 25:48this this country doesn't use this word, but this country
- 25:50does. So you gotta see who your client
- 25:52tell is that's listening to you to make sure you're using the
- 25:54right word. But even with like French from
- 25:57Quebec and French from France, like there's some words that
- 25:59don't exist in either one or like, you know, they don't use
- 26:03them like even just like something simple like a
- 26:05watermelon like you say and blah.
- 26:09Which is in antiqua. For watermelon.
- 26:12Aminado. Yeah, Milando, whereas in France
- 26:16it's past that, right? Yeah, sorry, no, but yeah, I was
- 26:19thinking not watermelon yet. I was thinking pomegranate cuz
- 26:23I. Pomegranate, yeah.
- 26:25Cuz I got I was I was trying to show people why automatic speech
- 26:31translation doesn't work. And so the reason why I have
- 26:33grenade in my head is I I went to Google Translate and said
- 26:37it's only grandad thinking, you know, imagine you're taking the
- 26:40centre supermarket and Google Translate if you see so many,
- 26:43Clannad says. We have the grenades.
- 26:47Unless. You, I thought it was gonna say,
- 26:49I thought you were going to say that.
- 26:51Suddenly Google Translate put a warning and said this goes too
- 26:53violent, but I'm not gonna do it.
- 26:55Yeah, well, the the funniest one is if you see if you see soda on
- 26:59Monji de Kanad, it says the soldiers ate the grenades.
- 27:03Oh my goodness. And it's why I say to people,
- 27:07detect it. This taste is explosive.
- 27:11But how many, how many little things that come up in a dialect
- 27:17or in I've not even tested it in the Scots where the Scottish
- 27:21dialect where I grew up, because I know what would happen.
- 27:23Well, it recognise it. Just joking.
- 27:26I mean, I mean I my wife is English and whenever I.
- 27:29Wanted the same thing about like Quebecois.
- 27:31Yeah, or strong accents in general, like yeah, how does
- 27:33they I deal with that like. It's only just now.
- 27:36So, you know, you get those phone lines where you have to
- 27:38see something down the phone. Yeah, I used to pass them to my
- 27:41wife because she's English and get her to say the thing.
- 27:44And then I could take the. But, you know, there's a joke in
- 27:48my e-book which just came out, which is called interpreting
- 27:51wit. And it's just, it's like an
- 27:53interpreter joke book. And I said, you know, you know,
- 27:55you're a Scottish interpreter where every time you said
- 27:58something in class when you were training, everyone thought it
- 28:01was difficult. Accent date.
- 28:05But it's like, it's like, Jonathan, you can't do a speech
- 28:08until you can't do a speech in class until January, because in
- 28:10January we work on accents. And then it comes in handy
- 28:16because you interpret for fishermen who are from the north
- 28:18of Scotland. And it's yeah, fine.
- 28:20Yeah, alright. But yeah, it's.
- 28:23But do you have, since you deal with an international audience,
- 28:26If I, I made, I guess a little bit here, but when it comes to
- 28:30the accent, in my case, if I had to use my regular strong
- 28:36Quebecois accent, when I do my interpretation, I it depends on
- 28:41who the target audience is, but some clients might actually
- 28:44either complain or not understand what I'm saying.
- 28:46So I have to level my French up to a certain standard without,
- 28:53you know, trying to mimic the the French from France.
- 28:55Quite obviously it would just sound ridiculous.
- 28:58But do you have to do the same thing to pull up?
- 29:02Get away a bit from your natural Scottish accent?
- 29:06People, I'm a Team Scott because my mum's English and my raves
- 29:10English. But I do have, I have learned.
- 29:13So the last client to complain was Canadian Canadians
- 29:17complaining about anything. That's really weird.
- 29:19That they apologize after. They actually did.
- 29:23They did. For the entire meeting, no one
- 29:27said A and I'm like from you guys.
- 29:29So I, I have, I can, I can smooth it out if I need to.
- 29:34But what I found is that with some speakers they are so quick
- 29:39that being from the West of Scotland helps because my run
- 29:43the only Quebec where people have managed to outpace me.
- 29:46I used to say to people I'm from the West of Scotland, there is
- 29:48not a speaker alive who can outpace me.
- 29:51Then I entered for engineers from Quebec.
- 29:54I saw. All right, you went but but it
- 30:00it's a it's a we have debates in Europe about should interrupt
- 30:04us. Get rid of their accent.
- 30:05Well, one linguistic you linguistically you can do
- 30:08nothing. You always have an accent, even
- 30:11if it's supposedly the general one.
- 30:13Yeah, nobody has No. One, no one has no accent.
- 30:16And the other thing is, is that we have to be careful because
- 30:20increasingly in meetings I've noticed that you're getting
- 30:23people from different backgrounds who are speaking in
- 30:25meetings. It would sound very strange if
- 30:28someone who's very clearly saved from Yorkshire in the UK speaks
- 30:33and the interpreter interprets them into a French that makes
- 30:36them sound as if they went to the Sorbonne.
- 30:38It there would be an obvious mismatch there.
- 30:41Hmm. And I think especially when
- 30:44we're talking about, you know, equality, especially we're
- 30:47talking about hearing new voices, I think maybe an
- 30:50interpreting, we need to understand it.
- 30:52Depending on the assignment, having an interpreter whose
- 30:55sounds a little bit different can be an advantage.
- 31:00Certainly when I've done their fisheries policy, when the
- 31:03fishermen are from the North East of Scotland and you have a
- 31:06Scottish interpreter, it just sounds right.
- 31:10And that the the French fishermen were from the north of
- 31:13France. So I had to be careful that my
- 31:15French accent didn't become too strong because I could have
- 31:18quite easily mimicked them. Yeah, but it's, you know, you
- 31:22probably wouldn't invite me to, to, you know, the, the British
- 31:26Prime Minister at the, at the UK Parliament.
- 31:29But I've worked in the Scottish Parliament several times.
- 31:32It depends. It's OK to say it depends on
- 31:35what the client is looking for. You know?
- 31:37I shouldn't be interpreting rap. Just not a good idea and you
- 31:44also don't want me doing anything medical because I think
- 31:46that this at the sight of blood. So there there are certain
- 31:48things I can go, no? Just back in fashion rap at all.
- 31:52So like, forget about interpreting rap.
- 31:55I did do it interrupting rap once which is still on YouTube.
- 31:58Sweet. Link in the description below.
- 32:02Yes, it's so at the end, says one of the shorts on the Inside
- 32:05and Everything Channel. Because interpreters know that
- 32:09our job is not just passing on information.
- 32:13And yet, when we. Talk to clients knows as well.
- 32:16It's our job to help them know. A good point.
- 32:21You had I I saw your latest episode was one of my research.
- 32:24He heroes every director and every April's book like she's
- 32:30only written one book and it was an absolute 22.
- 32:33It's difficult to explain how big a deal this was in research
- 32:37and how. Big is the average, the average
- 32:39tower, not like. Difficult to explain how much of
- 32:44A how controversial it was when it came out.
- 32:47Why like a literary mic drop which is like 1 and done?
- 32:52Here we go. And what was that?
- 32:55It was 2004. It came out changed my I, I find
- 32:59that the library changed my PhD. It's not the most readable book
- 33:03for interpreters, but for researchers, you, you read it
- 33:06and your eyebrow, just crawl for them further up your forehead.
- 33:09And one of the points she makes is that interpreters in public
- 33:13talk about accuracy, impartiality, professionalism.
- 33:18You get them chatting and they will talk about that time when
- 33:21we didn't say something because we knew people already knew it
- 33:24and we needed to save the space to do something else.
- 33:27That time we put an explanation in.
- 33:28That time we got a client out of trouble.
- 33:30That time that we strategically reordered stuff so that people
- 33:34would be able to understand it. And she said, you know, why in
- 33:39public are we basically robots? And yet every interpreter has
- 33:44that story, has at least one story of yeah, I was
- 33:48interpreting and I needed to do this because yeah, I was
- 33:50interpreting. And I made a difference doing
- 33:52this because. The constant choices we have to
- 33:55make. All those we never thought so.
- 33:57Inside Interpreting is my main YouTube channel.
- 34:00I do a lot of humor in the shorts, but also I'm trying to
- 34:04do more stuff there to explain interpreting is not about
- 34:08passing on information. My most recent video was with
- 34:11Cynthia Roy and Graham Turner, both of whom are amazing people
- 34:14to interview. And in 1989, Cynthia Roy is
- 34:18doing her PhD. Everyone in researchers talking
- 34:21about, you know, analyzing interpreter errors and mistakes
- 34:25and how does the interpreters brain work and how does
- 34:27information go from here to here?
- 34:29And she records a meeting between a deaf student, a
- 34:36heating professor and the sign language interpreter who was
- 34:39there in the in the meeting. And it's an interpretive
- 34:42meeting. And at one point the sign
- 34:43language interpreter signals to the the definition to stop,
- 34:48interprets what the professor saying, and then comes back and
- 34:51she's like, that's she'd seen stuff in her own practice about
- 34:55like that was like, what's going on interviews the student and
- 34:59the professor afterwards. And the student said, I'm so
- 35:01glad the interpreter did that because I needed to hear what
- 35:05the professor was saying and I wasn't going to be able to focus
- 35:07if I was still signing the interface to use their judgment
- 35:11to make sure that I was getting what I needed to out of this
- 35:14meeting. And she analysed that and, and
- 35:17wrote her PhD and wrote her first book out of it.
- 35:21And from 1989 on, researchers then knew interpreting is not
- 35:25about passing on information. And I can like, I can literally
- 35:27name you book after book, article after article that said
- 35:31that. And then my first book, which is
- 35:33not on the screen right now, pointed out we've not been
- 35:37listening. And so I wrote, being a
- 35:39successful interpreter in the 1st chapter is basically going
- 35:43over a bunch of that research. But are you telling me that?
- 35:46Before that we basically, sorry to interrupt, but there are you
- 35:51saying that before her book people didn't realize that we're
- 35:59always basically prioritizing information and making some
- 36:03choices? That seems pretty obvious to me.
- 36:06So in research until 1989, any change in the information
- 36:12content of what was said was read as an error.
- 36:16And interpreter training until the early 2000s was based on
- 36:21accuracy, impartiality and not adding or emitting.
- 36:27In the early 2000s when the especially from conference
- 36:30interpreting, when conference interpreting starts realising
- 36:33that stuff applies to us too. Now in any good interpreter
- 36:37training university, they will at least at some point talk
- 36:42about decision making. At some point they'll talk about
- 36:44prioritizing information. At some point they'll talk about
- 36:47managing your cognitive load. The cognitive load stuff was is
- 36:51a lot older, but and it's only like Daniels, you started talked
- 36:56about balancing your cognitive load and even he's talking about
- 36:58information. It's when the guys from
- 37:01community and the researchers from community interpreting and
- 37:04public service interpreting, legal interpreting showed what
- 37:07this looked like and then every delicate in shade less than
- 37:10showed what it looked like in conference interpreting words
- 37:13and beaten talked about interpreters adjusting their
- 37:16output to more suit their context.
- 37:20Suddenly people go hold on a minute and and this this is like
- 37:27the my middle book, Interpreters versus Machines.
- 37:31I argued that until we are prepared to talk that way to
- 37:34clients, clients can't tell the difference between us and
- 37:38machines without us saying to them this is what we're doing on
- 37:42an average assignment, you know, a standard assignment.
- 37:45We're going. We're doing all of our
- 37:48interpreting stuff. We're watching for signs of
- 37:50comprehension or lack of comprehension.
- 37:53We're balancing the information would we're deciding what
- 37:56information to prioritise, we're working out what intonation does
- 38:00that have to go in? OK, they've used that term on
- 38:03the stage. I'm going to use that term next
- 38:04time that comes up. We're doing all of that.
- 38:07Hebrew was talking about that because she was talking about
- 38:09making the invisible interpreter visible with all of the things
- 38:15that you just explained that. There that I could.
- 38:19But in your book, do you make a comparison on the result?
- 38:22Because, you know, we can talk among ourselves and say, you
- 38:24know what? This is what happens with our
- 38:26process. But ultimately for the client,
- 38:28what matters is the result. So it was is are there any
- 38:33comparisons out there where you're saying, you know what,
- 38:35the humans made that choice. It was right for this reason and
- 38:39and in the same situation with the same speech, the machine did
- 38:42that. And that's what that that's why
- 38:44there was an error. There's a the SO you've hit on a
- 38:51very painful subject more I am not aware of any machine
- 38:57interpreting supplier who's ever been happy for a live unedited
- 39:03human machine comparison. I've offered it for about four
- 39:05years. No one's taken me up.
- 39:09I do know that there was a video from Wired with Barry Olson and
- 39:12that other interpreter who tested the Kudo system.
- 39:17Videos are edited. I was impressed by some of what
- 39:21the Kudos system did, and I could have predicted what Barry
- 39:24and the other interpreter were going to say in their analysis.
- 39:26Because once you know how the magic trick is done, you know
- 39:30the limits of the trick. What I find is really effective
- 39:34is actually storytelling. So most of the stuff in my
- 39:38second book, I'm telling stories.
- 39:39I tell that story about, you know, the the company where
- 39:42quality was was they they didn't they were talking about the same
- 39:46words from different perspectives and some other
- 39:47stories in there in multilingual church.
- 39:50I've got some stories, and if we tell stories about choice and
- 39:53about where the strict way that we would normally say this is
- 39:59this. But in this case, we knew the
- 40:03right thing to do was this. And we can even, I mean, we can,
- 40:09we're free to test it, grab Google Translate or something
- 40:12and just say the sentence and see what it comes up with and
- 40:14go, yeah. But when I did it, I said this
- 40:16because the problem is, is that the way that machine
- 40:21interpreting systems are evaluated at the moment have to
- 40:24be careful because I got an article out on this article
- 40:27coming out on this. The way that they're being
- 40:29evaluated at the moment is using tests that are known to be
- 40:33flawed. Huh.
- 40:36We we've known the flood for a while now.
- 40:39That's almost like manipulating statistics, basically.
- 40:43It's noise, it's not there to be fair then not manipulating the
- 40:47statistics, but it would be like I'm trying to think of an
- 40:51example. It's a widely used test called
- 40:54the blue test called blue. Blue is used.
- 40:57Machine translation is used in evaluation across the board, but
- 41:01it's not very good. But that's what people used to
- 41:03using, so they use it. Flu test.
- 41:06Blue Bleu and to explain how blue works are really simple.
- 41:11You get a translation that you know is good and you get your
- 41:17machine translation version because by the way, to test most
- 41:20machine, most but not all machine interpreting tests are
- 41:23done assuming it was a translation.
- 41:25The the intonation stuff, the test for that exist.
- 41:28Again, can't give too much detail.
- 41:30I've got an academic article that is coming out soon, but
- 41:33Blue takes a translation that you know is right versus the
- 41:37translation that you've got from the machine and compares it one
- 41:42word at a time, 2 words at a time, 3 words at a time, and
- 41:45just asks how mathematically similar are they?
- 41:48Huh. No, he isn't.
- 41:51Mathematically. Mathematically, yeah.
- 41:53So it will give you a score that's measuring how similar is
- 41:56the wording of this translation to this one, and gives you a
- 41:59number of points based on how similar the word things are.
- 42:01OK. Sounds like it works until you
- 42:03ask the question. Well, what if the new
- 42:05translation is aimed at a different audience than the
- 42:08previous one? Because of the localization
- 42:10aspect. This so you do that with an
- 42:13interpreting system and you even if you were to compare it to
- 42:16known good interpreting, so you get, you know, some speech from
- 42:19the UN and you you hold it back when you're training the system.
- 42:22Then you test it and you say how similar are these two speeches?
- 42:26OK, one the same speeches really given twice, and we as
- 42:33interpreters know it's never given to the same audience
- 42:35twice. Yeah.
- 42:37So legitimately speaking and are you an interpreter could take a
- 42:41speech that's given to plenary session and interpret it
- 42:44completely differently when it's being given to to another kind
- 42:47of conference because the audience is different.
- 42:49So of course you're going to different.
- 42:51Yeah. But if you're testing using
- 42:54blue, you've just, you've got a lower score the second time,
- 43:01huh? So that it knows it's a whole
- 43:04lot more which will come out in the article.
- 43:06And and that much I can say cause that issue is known that
- 43:10that that's a known issue. So there, when is the rabbit
- 43:13coming out of the hat? Right now we can only see the
- 43:15ears coming out of the hands. When is the rest of it coming
- 43:17up? I am waiting.
- 43:19OK. I am waiting for two things for
- 43:24the first liability case to hit the corpse.
- 43:29OK, because people are talking about using machine interpreting
- 43:33and legal interpreting in a medical interpreting.
- 43:36At some point someone's going to get sued, and then they're gonna
- 43:41read the terms and conditions and find out that most machine
- 43:43interpreting terms and conditions disclaim any
- 43:45liability. Not maybe not all, but I'm all
- 43:50the ones I've checked. And the second thing I'm waiting
- 43:54for is for a company to lose money.
- 43:58But on the other hand, I have to say something that it's I cannot
- 44:04honestly, intellectually say machine interpreting as useless.
- 44:09Yeah, no. Because because there are
- 44:11situations where it's the right thing to do.
- 44:12So I, I say in multilingual church, if your church has, has
- 44:16like no cash and you need interpreting and you don't know
- 44:20where to find them, it's there. If I came across someone was
- 44:26talking to me about a church where they're next to an asylum
- 44:28centre, where the language profile of people in their
- 44:32church changes every Sunday, then OK, go for machines.
- 44:37Yeah, although like the machine, isn't that less expensive than
- 44:42interpreters? Like if you think about all the
- 44:44stuff that you have to do in order to just provide it.
- 44:47No, yeah. And so like there, there's so
- 44:53much with machine interpreting, there's so much going on.
- 44:55There's the the systems are getting better depending on how
- 44:59you measure better. That's a whole conversation, you
- 45:02and tariffs and quality is a whole thing.
- 45:04When I was doing my PhD, my senior supervisor said don't
- 45:06touch interaction quality. Then you have are we ready for
- 45:12some of our clients to take them and for us to be able to say in
- 45:16certain cases, OK, on you go. And the third thing is, well,
- 45:23how do we justify to anyone that they should still use us even
- 45:26now? How do we justify that?
- 45:29And the only justification that I've seen that ever works is we
- 45:33are better than the machines at a specific number of things that
- 45:37matter to you in this meeting. But we're not good at marking
- 45:41ourselves as well as the machines are.
- 45:45Chapter 4 and verse machines is called How we messed up her own
- 45:50PR. Yeah, you can add me as a
- 45:52coauthor. I mean, it's, it's, it's
- 45:57literally annoying. Here we go.
- 46:00We're gonna pencil it in. Pencil my name in in chapter 4.
- 46:05You, you, you can still buy. It's gonna be backwards on the
- 46:07screen now. You can still buy this chapter,
- 46:10chapter 3, Chapter 4 and the the publisher of me the correct
- 46:13answer. But chapter 3, Chapter 4 is how
- 46:15we direct our own PR and This is why.
- 46:20So a few months ago I launched a challenge and I said to
- 46:24interpreters, look, I know you have a video camera because you
- 46:27have a smartphone. I know you have a sense of
- 46:30humour because no one lasts very long as an interpreter without a
- 46:33sense of humor. True.
- 46:35So grab a smartphone, think of something funny to do with
- 46:39interpreting. It could be like, you know, I
- 46:42did a skit where it was a client saying, you know, how come you
- 46:45need documents before you interpret?
- 46:47Don't you already know all the words?
- 46:50And I just did it a kind of comedy skit based on that.
- 46:52And I was like, yeah, yeah, yeah.
- 46:54We, we we know. We know lots of words.
- 46:55We know all the best words. But imagine that you had to do a
- 46:59speech on nuclear power and then three years later, you had to do
- 47:02a speech on manufacturing. And then tours after that, you
- 47:05had to go go and do a speech on healthcare.
- 47:08Would you have to prepare for that?
- 47:09Yeah, that's what we do for a living.
- 47:12OHS. So scripting stuff like that,
- 47:15which is gentle humour, Yeah. And I said to interpreters, you
- 47:19can do this as short as a maximum of 60 seconds.
- 47:22You have a camera, you, you have creativity, you have a sense of
- 47:27humour. Find something that's funny.
- 47:30So I, you know, I'm, I did the whole thing of the, the, the
- 47:34real drawback of remote interpreting is whenever I used
- 47:37to interpret in person, it would be in these conference venues
- 47:40and hotels. And just before tea time, they
- 47:45would have to, to wheel away the breakfast cart with all the
- 47:48pastry on it. And I became quite good at just
- 47:50opening the booth door and going like when you do remote work, no
- 47:56one ever gives you a free pastry.
- 47:58So that the whole like remote and everything set up and had an
- 48:00empty plate and it's like no pastry on that plate.
- 48:03No. What happened?
- 48:04But we have all these stuff that that we can, that we can Joker.
- 48:09You don't have to. I mean, you shouldn't say
- 48:13anything about specific clients. You know, no one needs to know
- 48:16Bob's own. So went to the hospital for
- 48:18such. You don't need to do that.
- 48:19But there are general interpreting things that we can
- 48:22find funny and the clients find funny.
- 48:25And I got an e-mail few months ago, I had done a that that one
- 48:31on preparation about, you know why interpreters need prep.
- 48:34Got an e-mail from someone seeing him, you know you did
- 48:38that that silly shirt, that funny short on why do we need
- 48:41preparations? Yes, but what you don't know is
- 48:44I interpret in the church in the past are always used to say, you
- 48:46know, if you're good enough, you could do it without notice.
- 48:49And I sent the pastor your video and the next week I got all the
- 48:53notes and it's like our client education was in PR have been so
- 49:00awful that doing something funny about, you know, why don't
- 49:04terrorists tell people? The one I want to do is why do
- 49:06we tell people never to tap the microphone?
- 49:09Oh my God, yeah. And it's like because there was
- 49:13once an assignment where the speaker went to tap them out,
- 49:17test the microphone, whispered into the microphone, thought it
- 49:21was off. In the meantime, in the like
- 49:24second between them whispering, we all turn their volumes up
- 49:27because we think they might slow.
- 49:31Right now yours is this thing on.
- 49:37So you know that you, you know that works.
- 49:41Yeah. And everyone's had.
- 49:43And it doesn't matter if like some of us do the same skit or
- 49:46someone do skill and similar things.
- 49:48We can fix our PR with a smartphone and a bit of
- 49:52imagination. And I got the idea from a guy
- 49:55called Doctor Gluck Inflect and Will Flannery.
- 49:57He's an ophthalmologist in the UX and has now got like 10
- 50:01million TikTok followers and so many YouTube followers because
- 50:04he does comedy on what it's like to be a doctor in the US.
- 50:09And suddenly people are going, I didn't realize this was.
- 50:11And there he's doing that and raising awareness and changing
- 50:14how people see stuff. And I'm like, well, we're good
- 50:18at language and we're kind of funny.
- 50:21Every interrupt that I know is really funny in every way
- 50:25possible. Why can't we and I keep seeing
- 50:29the interpreters just do the thing, Grab your camera.
- 50:34And so if you're listening to this podcast, grab your camera
- 50:37and think, what's the daftest thing that happened to me as an
- 50:39interpreter? And if you want to do a skit,
- 50:42you just record one side of the conversation, then the other
- 50:45Intercut on any video software you like.
- 50:48There's a thing called YouTube Create.
- 50:49You can download YouTube's own video editing software that goes
- 50:52on your phone, blah, blah, blah. And it's about half an hour all
- 50:56in. Find half an hour come up with a
- 50:59daft idea and throw it on his YouTube shop and you'd be amazed
- 51:04one how many people watch these things to the comments that you
- 51:07get and you never know one day you might get a client phone up
- 51:11and said I saw your short on why I shouldn't tap the mic.
- 51:14I've stopped tapping the make now, kind of.
- 51:18The other, the other way people. The other way people could do it
- 51:21is just tuning in and found an interpretation.
- 51:26But yeah, shameless plug right there.
- 51:29But you guys are taking up so when troublesome terps came out,
- 51:33I don't wanna look when trouble sometimes came here make me feel
- 51:35very old when troubles in terms of started a while back, um, we
- 51:40fulfilling the gap and that we were primarily primarily the
- 51:43podcast for interpreters and occasionally it would filter
- 51:47out. Well, now you guys are on
- 51:49YouTube, you can be the podcast for anyone around interrupting
- 51:53because we're good at talking to ourselves.
- 51:56Like I can talk to any interpreter in the world about,
- 51:58you know, what's your favorite console make?
- 52:00What headset are you wearing? I'm still care but you start
- 52:05talking to people when a podcast about the daftest thing that
- 52:09happened to you while interpreting the clients goal.
- 52:12I thought you just turned the box all day.
- 52:15What's what's this I hear about? It's like, you know, that the
- 52:18job in a nuclear power plant once now I was really difficult
- 52:21because they said don't touch anything and there was a button
- 52:23that was flashing and, and I'm I, I'm a 41 year old male.
- 52:27I am like hardwired that if a button is flashing I have to
- 52:31poke. It Yeah, actually it says press
- 52:34this button. In the control room, what if
- 52:39alive live nuclear reactors, it's hard to see all these
- 52:43buttons flashing and I'm like bitches.
- 52:46Wasn't that the beginning of the series?
- 52:48Chernobyl. Some guy breathing.
- 52:52Yeah, every Simpsons episode. Have either of you ever
- 52:57interrupted on a factory tour? Yeah.
- 53:01Is it just me like you get these factory people and some of these
- 53:04factories people work in the factory are quite.
- 53:07Big dudes. Fitter than I am big guys and
- 53:12they are, but they're one tour 1 bit of the factory.
- 53:15All of the workers were in full on head, the total hazmat suits
- 53:19and had a mask on gloves and tape around the suits.
- 53:23And we walk in there, bump cap, slightly, slightly badly fitting
- 53:28steel toe cap shoes, bright yellow jackets and like, are we
- 53:32under breast? And I always feel like in a
- 53:37factory tour you like, and then there's always that bit in the
- 53:42factory tour where someone that you're interpreting for turned
- 53:44around and goes, oh, you know a lot about this stuff.
- 53:48How long have you been in this sector for?
- 53:52Yeah, I I got asked in the nuclear power plant how long you
- 53:54been working in nuclear energy for us?
- 53:56I pulled out my wrist, which didn't even have a watch, and
- 53:58went about two hours. Yeah, I had that at a steel
- 54:03plant too. And like, it's hard to breathe.
- 54:05And the steel plant. Oh my God.
- 54:07Steel plants are great. I I steel plants are great,
- 54:11especially when they're. Did you watch them pour the hot
- 54:13steel? Yeah, I'm like, OK, I'm not
- 54:18getting the other. Yeah, I know.
- 54:20Oh my God. It is like you see the world as
- 54:23an interpreter, and I sometimes think we could just do a whole
- 54:26thing of interpreter crazy stories alike.
- 54:29Absolutely. You stand at some assignments
- 54:31and you're like, how did they get here?
- 54:35And that there was one assignment I was in the middle
- 54:37of II wrote and LinkedIn recently that you know, you're
- 54:40an interpreter where you you get out a brief and you go, I've
- 54:44never worked in this area before.
- 54:45I'll need to look it up. I hope it's interesting.
- 54:47And within about a day of researching it, you suddenly
- 54:50have strong opinions as to what people in that industry should
- 54:53be doing. And by the time you come to
- 54:55interpret it, you're like, I didn't realize that the
- 54:58economics of wood was so interesting.
- 55:02And then, then then the next assignment comes in and you're
- 55:05like, ah, hope it's not boring. I'm going to open up my own you
- 55:10know, sawmill in British Columbia.
- 55:14Yeah, just like hey, and if you haven't had an assignment where
- 55:17you stood somewhere and gone, how did I get here?
- 55:21You have an interpreted for fairly long.
- 55:24That's true enough. Like standing like did the Wood
- 55:27Economic Summit with lumberjacks and their managers and it was
- 55:30really obvious who was who. And I'm sitting like surrounded
- 55:35by lumberjack, French speaking lumberjacks doing whispered
- 55:39interpreting, going. There's really not like I was
- 55:43trading for, but we need to let clients know that this is the
- 55:51humanity of interpreting And like we get to the point where
- 55:55you know you you do a job, you actually get to the point of
- 55:58caring about what was it the use of machine learning to help to
- 56:02help deprived areas in the world like no AI and in developing
- 56:06countries for improving farm yields.
- 56:09Didn't know that was a thing. Interpreted on and they're like
- 56:13they need to do more machine learning.
- 56:16Well, here's where I think like, this is like a good sign as to
- 56:19when to retire. It's like when you stop caring
- 56:21because like, I care about every assignment and like I, you know,
- 56:25like I, I, I like you and like I research it.
- 56:28I, I wanna be known as much as possible about it.
- 56:31And then I kind of like pumped at the end of it because I'm
- 56:33like, oh man, I did a good job because like I used these terms
- 56:36and all this. It's, I think it's when you're
- 56:38just like, you could tell like during the delivery, but also
- 56:41like you're like, OK, well, on to the next assignment.
- 56:43Like, then maybe it's time to, you know, move on to other
- 56:47things. I like there's a line in, in
- 56:51interpreters versus machines when I say the biggest
- 56:53difference between humans and machines is that humans can cry
- 56:56and there are times where human emotions are an asset.
- 57:00Yep. And the one of the most.
- 57:03So twice I've had vicarious trauma, but once I was surprised
- 57:07that it was, I was interpreting at the Scottish Parliament and
- 57:10this time there were actually people listening and it was for
- 57:14the, it was a cultural thing. Artsy speakers are great because
- 57:18you know you're going to have fun.
- 57:20But this guy stood up. He was a film director,
- 57:22Palestinian theatre and film director.
- 57:26And he said as is that is, you know, thank you for inviting me
- 57:29stuff. I'd like to entitle my speech.
- 57:31How I learned to love is really soldiers and already I'm in the
- 57:36booth going. I don't know where this is
- 57:39going. And he just tells this story of,
- 57:44um, he was, he was going to work one day in the theatre and there
- 57:48was this big sound of a blast and an Israeli soldier was
- 57:51nearby and pinned him to the ground and it was pouring with
- 57:54rain. And the guy looks up and sees
- 57:57that the soldiers boots have obviously got some kind of
- 57:59problem with him where he's like, I could tell his feet were
- 58:01getting wet, he said. Somebody realized he's a person
- 58:06too, and he started talking about how he wanted and he, he
- 58:10then tried to use theatre. He's like, he said, I'm not a
- 58:13negotiator. I'm not this, I'm not that.
- 58:14But I want to use theatre to try and bring people together, he
- 58:17said. Because, and this was before the
- 58:18way before the latest conflict, I want to bring peace and I'm
- 58:23interrupting this guy sharing his experiences.
- 58:26The guy had no notes, no slides, nothing.
- 58:29And I'm interpreting this guy's talk and I'm almost in tears
- 58:34doing it because I can feel how much it means for him to want to
- 58:38have the freedom to say this and to be able to share his story
- 58:41with an audience who doesn't know that this is the world that
- 58:44people live in. Uh huh.
- 58:46And I thought you couldn't have interpreted that without the
- 58:49emotion. You couldn't have interpreted
- 58:50that without the feeling. And he got, he got like a great
- 58:54reception. That was like, it was a
- 58:56privilege for me to be part of that because, you know, I, I
- 58:59didn't write the speech, but I had the honour of, of bringing
- 59:03that to an audience who wouldn't have otherwise understood it,
- 59:06knowing that there were people listening.
- 59:08Like I was hanging on his every word.
- 59:10And I was like, I'm going to use all of my public speaking skills
- 59:12because I want them to do that too.
- 59:15And moments like that make me not just be glad that I'm an
- 59:19interpreter, but also make me think.
- 59:21You can't. You can't change, you can't
- 59:24replace an engaged human being with something on a smartphone.
- 59:28The smartphone doesn't care. The smartphone doesn't
- 59:31understand that for a Palestinian film, theatre and
- 59:35film director to even say those words is is extraordinary.
- 59:41Yeah. Right.
- 59:43So who's gonna carry the weight of saying those words for
- 59:46another audience? I know who I'd want and I I tell
- 59:51people, you know, like my I've been speaking French since I was
- 59:537-8 years old. But if I had to go to a doctor
- 59:57in front, I'd want to have an interpreter there because I want
- 1:00:00someone to carry the weight with me.
- 1:00:02And maybe we should call ourselves weight carrier fallen
- 1:00:05interrupters because? Sometimes we gotta carry a bit
- 1:00:08weak and that that's why we're here.
- 1:00:12Absolutely. And on that note, I feel like
- 1:00:16we're gonna get kicked out of YouTube because the description
- 1:00:18at the end of this is gonna be like all of these references to
- 1:00:21all these literary works and videos and podcasts and
- 1:00:25everything, and it's gonna be the longest description ever on
- 1:00:28YouTube. So it's either gonna be a record
- 1:00:30or we'll get kicked out. But.
- 1:00:32But did you have a maximum character limit?
- 1:00:34I should know because I've been there.
- 1:00:36OK, good to know. It will chop you off after
- 1:00:39awhile. I got shortened no problem.
- 1:00:43But not if we create many of the same.
- 1:00:46Just keep it going. But I was gonna say, you know,
- 1:00:50as podcast hosts didn't talk about the charge entering
- 1:00:54podcast. It was great.
- 1:00:55But I'd point as podcast was, we have a responsibility in that we
- 1:00:59create a space that didn't exist and in a sense, allowing helping
- 1:01:07people tell the stories that you wouldn't otherwise here.
- 1:01:09And then asking the question when the questions I asked
- 1:01:11myself moment is, I've got all these resources.
- 1:01:14How do I get something of that into people's hands that they
- 1:01:17couldn't get access to And like, you know, clip something for a
- 1:01:21real clip, something for a short.
- 1:01:23But also, you know, if I went away with what did I take from
- 1:01:28this, that is going to change. So, so for me, even during this
- 1:01:30broadcast, I'm like, I need reminded sometimes that I'm
- 1:01:33supposed to carry some of this weight.
- 1:01:36We love impartiality so much. But no, no, no, we're, we're
- 1:01:39weight carriers. So often we're carrying weight.
- 1:01:43How do you carry that way? But you know, knowing that I'm
- 1:01:45awake carrier. So that means I have to keep
- 1:01:47myself fit to carry the weight. That means I have to know when
- 1:01:49to put the weight down. There's a whole I'm preaching in
- 1:01:54a few weeks time. There's all Servants series on
- 1:01:56that, but there's a whole series of questions that I think
- 1:01:59interpreters need to ask themselves as to how do we
- 1:02:02explain the clients the way we carry?
- 1:02:03How do we explain the way that we shouldn't be carrying?
- 1:02:06And then how do we go to clients?
- 1:02:08This is what we're actually doing.
- 1:02:10It's not what you think we're doing.
- 1:02:12Yeah, they help them realize, like behind the door that's
- 1:02:15right behind you, there's a whole family waiting for you.
- 1:02:18And, and if we can do that in a funny or poignant way, yeah, I,
- 1:02:26I've shared my trauma stories before and I think sometimes if
- 1:02:29I one of them in multilingual church, but sometimes client
- 1:02:32needs, sometimes clients need to know that if it's traumatic for
- 1:02:35them, it's traumatic for us. We need to know how to deal with
- 1:02:41that. But in a sense, that's probably
- 1:02:45it's, it's good that there's a human being in the loop and
- 1:02:47those traumatic moments because there's gonna be a forced thing
- 1:02:51of we're going to have to take a breath.
- 1:02:55Yeah, because the interpreter has to take a breath.
- 1:02:57I I stopped to check after 10 minutes once because it was so
- 1:03:00traumatic and handed over to our colleague.
- 1:03:03Because that's one of the problems with remote
- 1:03:05interpretation, though. Sometimes we become anonymous.
- 1:03:09We're just the voice behind a microphone and then we are
- 1:03:14witness to to no fault of our own.
- 1:03:17We're witnessing something that we did not expect or was not
- 1:03:21told beforehand for an assignment.
- 1:03:24And then we just have to do it. And yeah, I think it's, that's
- 1:03:31one of the problems with remote interpretation actually.
- 1:03:34Sometimes we are put in a situation where we did not
- 1:03:37expect and not ask and then suddenly we're we're we're like,
- 1:03:40well, I can't take a break because we're remote and we
- 1:03:44just. So it's that's one of the issues
- 1:03:47actually. Make communication is so
- 1:03:49important. So I know when I have a remote
- 1:03:53booth me, I'll make sure we have an open WhatsApp chat.
- 1:03:56And there have been occasions, so like some assignments, my
- 1:03:58colleagues and I have gone to 15 minute shifts because of the
- 1:04:02weight of the assignment, because of what's going on.
- 1:04:05Just get super technical. But also to be able to see, like
- 1:04:10there have been a couple of times where I've, I've said to
- 1:04:12people, do you need a break? Just because I've known.
- 1:04:16Yeah, OK. You know, if there's a sermon
- 1:04:18on, you know, in church could be like anyone that there's a
- 1:04:21settlement on, how do you recover from a family Where,
- 1:04:25where, where pornography. At this point, we're pornography
- 1:04:29addiction is an issue, then it's gonna be hard to keep going.
- 1:04:34Yeah. Is it a ghost?
- 1:04:39No, not a dark Creek. No, it's it's a four year old.
- 1:04:43OK, that was gonna be my second guess.
- 1:04:48It's a four year old who when he was to kind of crawl down when I
- 1:04:51was in there. Yeah, but the, but I think, you
- 1:04:55know, sometimes you have to swap when having an open
- 1:04:58communication channel. And also like, I don't know why
- 1:05:01out of nowhere, my colleagues and I have started this thing
- 1:05:03after remote interpreting, having a very quick just chat
- 1:05:07after it on WhatsApp. Usually it's a nice, a nice
- 1:05:10segment and you can just send the dog.
- 1:05:11That's fine. But sometimes, like, because
- 1:05:15I've been through vicarious trauma twice, because I've been
- 1:05:17through counselling, if it's a particularly traumatic thing,
- 1:05:20I'm going to check on someone that they're OK.
- 1:05:23And I'm going to say, do you know where to get help if you
- 1:05:25need it? I'm like, you know, it's a
- 1:05:26question for interpreters. The next thing you get vicarious
- 1:05:30trauma. Do you know what to do?
- 1:05:33Do you know how to handle this? Because there's a good way of
- 1:05:36dealing with it and there are lots of bad ways.
- 1:05:38And there's a troublesome Terps episode that changed my career
- 1:05:41where we interviewed a lady trained mental health nurses and
- 1:05:46she's really passionate about interpreter mental health
- 1:05:47because she she's seen interpreters doing mental health
- 1:05:50assignments and getting no help. Justin Mason is brilliant and
- 1:05:55she will just say it. And so that the Justine Mason
- 1:05:58episode, she's like, you know, unless you look after yourself,
- 1:06:00you're not gonna have a professional life.
- 1:06:03Yeah, I was doing an interpretation for judges and
- 1:06:09one time there's an an experienced judge that was
- 1:06:13talking to a panel of judges and she was talking about how to
- 1:06:18deal with, you know, difficult things will judge will have to
- 1:06:23see. And she said right after, when
- 1:06:28you go back to your office, uh, play Tetris.
- 1:06:34And she said there's something about Tetris just pulling little
- 1:06:38blogs on top of each other that at the focus you're just
- 1:06:43focusing on something like Tetris and suddenly your mine
- 1:06:48will sort of forget some of the traumatic things you you you
- 1:06:55just saw so. I, I, I learned a lot about.
- 1:07:00So the most recent time I got vicarious trauma, I was
- 1:07:05interpreting at meeting for leaders of a certain Christian
- 1:07:08denomination, and they were, it was a migration policy meeting.
- 1:07:12So what are we as a group of churches going to do about
- 1:07:15migration? You know, how do we get
- 1:07:16resources in the right place? How do we make it?
- 1:07:19A lot of it was just drafting a policy document.
- 1:07:22Fine. But to draft a policy document,
- 1:07:25they had to hear people's stories of how migration was
- 1:07:28affecting them. And there was one really
- 1:07:31difficult story of a guy who woke up.
- 1:07:32He he lived on the border of two countries.
- 1:07:35His church was on the border. He woke up one day looked at his
- 1:07:38house window and they were 10,000 migrants waiting to come
- 1:07:40in because of our war next door. But the one that caught me was
- 1:07:44it was a a leader from Central Africa who just did a 10 minute
- 1:07:51speech. And it was, it was on stage into
- 1:07:53our things we were doing about a sentence at a time on how
- 1:07:56successive epidemics, famines and wars had affected him and
- 1:08:00his family. And not just him, but him as a
- 1:08:03senior church leader, where everyone's expecting him to be
- 1:08:06OK because they need him to comfort them.
- 1:08:10And I'm interpreting this in front of a room fully senior
- 1:08:12church leaders. Interesting that this guy's
- 1:08:15story and he said it's done and I'm going to do another 10
- 1:08:18minutes. And I said to my my colleague
- 1:08:20and I knew really well still work with us sometime to see can
- 1:08:23you take over? She's like, you got 10 minutes
- 1:08:24to say, can you take over? She's a sure friend.
- 1:08:27She looked at look at my face went fine.
- 1:08:30I'm understand for the rest of the day and but I could tell
- 1:08:34that I wasn't fully in the room. Then I get back to the hotel
- 1:08:38room. That night I sat on the bed and
- 1:08:41I just stared at the wall. And thankfully I, I was able to,
- 1:08:44to chat with, with Justine Mason and my wife.
- 1:08:46And I realised that there's a you have to accept sometimes,
- 1:08:50like the initial numbness. And I learned through 25
- 1:08:53sessions of counselling. Years later, I learned through
- 1:08:5625 sessions of counselling that there's a gift of processing
- 1:09:00what you've been through. You don't enjoy the processing,
- 1:09:04but if you sometimes ignore it and sometimes doing something
- 1:09:08else is great, but sometimes you need a space that you can go to
- 1:09:11that says, I just heard this, it triggered me.
- 1:09:17How do I deal with that in learning the skill of, um, how
- 1:09:21do you process through? How do you process emotion?
- 1:09:23How do you process trauma? I say to my kids that actually
- 1:09:29you have to. Sometimes you have to go through
- 1:09:32the thing that you didn't want to go through because that's
- 1:09:37gonna teach you the coping skills.
- 1:09:39And if if his interpreters I've, I've got some really trusted
- 1:09:44colleagues whose skill is well, I just detach myself.
- 1:09:48Well, one of the things we know is that you can only detach
- 1:09:51yourself for so long is your people are gonna hear you're
- 1:09:55detached. And there's a thing about trauma
- 1:09:58that if you bury it, it's gonna come out somewhere and it's
- 1:10:04gonna do things like, you know, you get weird, weird childhood
- 1:10:08traumas that change how you react to people.
- 1:10:10You get adulthood traumas that make mean that you over react to
- 1:10:14certain things as saying that if your reaction is bigger than the
- 1:10:17trigger, it's not the thing that triggered you, it's something
- 1:10:19else. And so learning to go, right,
- 1:10:22I've had this trauma, I'm going to sit with the initial
- 1:10:25numbness. I'm going to allow myself to go
- 1:10:28through the numbness. I'm going to allow myself to
- 1:10:31feel and then I'm going to decide what I need to do with
- 1:10:34it. And for me, it was just, you
- 1:10:35know, go through the trauma chat with people say this is really
- 1:10:38hard. I had, they had they stayed at
- 1:10:40the wall for an hour to go to sleep.
- 1:10:42The next morning, I was pretty much OK.
- 1:10:44It was a light trauma, I guess they would call it, and that's
- 1:10:48all right. There was another time I got
- 1:10:49vicarious trauma, and the right thing for me to do was to cry
- 1:10:52over dinner because I had interpreted about a group of
- 1:10:55people whose only economic activity was selling their wives
- 1:10:59and children into prostitution. You interpret those stories, and
- 1:11:03if that hasn't affected you and the right thing for me, I would
- 1:11:07just include the tears afterwards.
- 1:11:08But I needed to cry, that I needed to get through that, come
- 1:11:11out the other end and do it. Yeah.
- 1:11:13And as men especially, I'm talking to any guys listening to
- 1:11:16this. As men especially, very few of
- 1:11:18us are taught to process emotions properly.
- 1:11:21And the first step to processing emotions is letting yourself
- 1:11:23actually feel the emotion. And then we can and it's like
- 1:11:29it's as interpreters we've we are often top stand back, be
- 1:11:34professional, be impartial. What if sometimes not?
- 1:11:38I'm not saying always, but what if sometimes the ethical correct
- 1:11:42thing to do is not to step back, but to step forwards, Not to
- 1:11:46detach, but to feel and in doing so.
- 1:11:52Natural when you're you're, you're feeling like, like when
- 1:11:54you're interpreting in someone has a passionate speech and
- 1:11:58you've you take your, your, your enter someone's skin and then
- 1:12:03you become that person in a certain way in another language.
- 1:12:07For me at least, that whole process, I I would be, it would
- 1:12:12be actually much harder to pull back and to just sound robotic
- 1:12:17and neutral, I think. And it's all about performance
- 1:12:21because whoever's listening to us wants to understand the
- 1:12:27feeling most of all. So at least in my case, I'm not
- 1:12:32saying that I type it to 20 of their at 20, maybe I'll be at, I
- 1:12:37don't know, 15, but at least conveying that feeling and not
- 1:12:43being robotic is, is part of what we do.
- 1:12:46No, it's actually, it's actually pretty hard for me to even
- 1:12:50imagine that I would not actually try to be in the in the
- 1:12:55person's shoes. And automatically you feel what
- 1:12:59other people feel. Yeah, so.
- 1:13:03And it's, of course, there's the process after.
- 1:13:06Maybe you're a bit shocked afterwards.
- 1:13:08Maybe you need to, you know, crack a bottle of wine or do
- 1:13:12what I do, watch pro wrestling. But.
- 1:13:15That that's just code trying to get clients to pay invoices.
- 1:13:21No, but what I'm saying is that there's a there's a, there's the
- 1:13:24afterwards of what what you do in order to, you know, go
- 1:13:27through some of the emotions you went through.
- 1:13:30But so it's it's actually that's.
- 1:13:39So that this is where I noticed, um, I've been, I've been
- 1:13:45interrupting professionally for over 17 years now and I can tell
- 1:13:50very quickly. I mean, I, I know I look like
- 1:13:5220. Don't worry.
- 1:13:55I've been interacting professionally.
- 1:13:57Yeah, I'm 41. I've been interesting for 17
- 1:13:59years. And I can tell a lot about where
- 1:14:03someone trained, how someone trained, who trained them,
- 1:14:06because some of my colleagues, especially a lot have been
- 1:14:08around the institutional world or who were trained, you know,
- 1:14:12pre 2000s. It's common to hear things like
- 1:14:15talk about professional detachment objectivity,
- 1:14:19especially at But when you get 10 tariffs for more in the
- 1:14:22commercial world, um, there's a brilliant Canadian interpreter
- 1:14:26called Mike Lemay and he. Was amazed on our podcast.
- 1:14:31Brilliant, because my kids just make and there there is
- 1:14:34something about that, about that kind of interpreter where I
- 1:14:37mean, Mike came in from the side as well.
- 1:14:39But about that kind of interpreter who's used to the
- 1:14:41commercial world, who's used to the artsy speakers or the the
- 1:14:45over the top speakers who I no one has to say to them, you
- 1:14:48know, it's important to feel what the speakers feeling
- 1:14:51because they're like, yeah, do all the type of strain there.
- 1:14:55There's an 8. But that.
- 1:14:56That's the deal. That's that's his market.
- 1:14:58I mean, that's, yeah, as far as I know.
- 1:15:00I mean, I've worked with him only a few times, and he's
- 1:15:05naturally like that. Then it would be
- 1:15:08counterintuitive or outside of his nature if you had to pull
- 1:15:11him away. And I don't think his
- 1:15:13performance would be that good if he actually had to not be
- 1:15:18himself because he has this flamboyant personality.
- 1:15:21And that that's what you do. So like I have, I tell people I
- 1:15:24used to build interpreting means.
- 1:15:26I don't really do that anymore because I find that wasn't
- 1:15:28suited to it. But if I got an assignment and
- 1:15:30there was super technical, I had interpreters who I would call
- 1:15:33right away. I wouldn't call them for a
- 1:15:37really artsy sales meeting or a really flamboyant speaker
- 1:15:40because some interpreters have known actual flamboyance.
- 1:15:44But the technical stuff, did they just one of my?
- 1:15:48Polite. Not because that's not who they
- 1:15:53are. Like if you put them in a
- 1:15:54technical meeting. I remember 2 interpreters almost
- 1:15:57made me cry when they were interpreting a speech on
- 1:16:00demolition and I'm like it's it's speech on table like.
- 1:16:05Like what was being demolished? Yeah, I know.
- 1:16:11But but they delivered it with such beauty and grace and flair
- 1:16:16and it was brilliantly done. So my professional association,
- 1:16:20Institute of Translation and Interpreting gives out prizes
- 1:16:23every two years, at least I think every year now for best
- 1:16:26performance on an interpreting assignment.
- 1:16:29And I was like, I'm nominating you.
- 1:16:31They got like a commendation from the, from the people.
- 1:16:35I'm, I'm like, I've never heard interpreting of that quality in
- 1:16:39such a technical speech. There was a bit of emotion in
- 1:16:41speech, but you know, I'd never heard interpreting at that level
- 1:16:45where they taken a typical speech with some emotion in it
- 1:16:48and they had delivered it brilliantly.
- 1:16:51And I was like, I don't know how you did that, but if I could
- 1:16:56bottle what you did, I could double my fees.
- 1:17:01It is is when you hear, everyone knows when you hear a colleague
- 1:17:04and you take your headphones off and you go, right.
- 1:17:06I quit because they're just so good.
- 1:17:09Yeah. I don't know what you did.
- 1:17:11I don't know how you did it, but you know, just have, have my
- 1:17:15headphones just like you, but that that's just that it is this
- 1:17:21thing of you have to know your market.
- 1:17:23And I tell people I love the flamboyant stuff.
- 1:17:27I'm I couldn't do the technical stuff.
- 1:17:30I can do the European works councils.
- 1:17:31It's just not my natural place. Put me in a church, give me an
- 1:17:35artsy speaker, give me something public facing or kind of with
- 1:17:40the bit where you have to have a bit of flair, I'm all good.
- 1:17:43But there there's a, there's the, there's the, the quality of
- 1:17:46the speaker. Do you understand the topic?
- 1:17:50And then there's your performance.
- 1:17:52So if you don't understand what is being said, you can maybe try
- 1:17:56to fake it if you understand the topic.
- 1:17:58But if you don't understand the topic and you understand the
- 1:18:01speaker, then you're screwed. Good place here versus editing
- 1:18:04this. But but, but have you ever had?
- 1:18:09I had one or two speakers in my career where I wasn't convinced
- 1:18:15they actually knew what they were saying.
- 1:18:19It happens all the time. And like, you know, I, I say to
- 1:18:22people, you know, when I was starting out, every
- 1:18:25interpreter's got fierce. When I was starting at a really
- 1:18:28scared of a speech with a really technical topic.
- 1:18:32I was really scared of fast speakers.
- 1:18:34And I was really scared of, um, whenever there was a bit on the
- 1:18:40agenda that said report as a new interpreter, that always scared
- 1:18:43me a bit. Whereas now what scares me?
- 1:18:46A speech on the agenda that has four nouns back-to-back or 7
- 1:18:51occurrences of the French word in the same sentence, and a
- 1:18:57speaker who says the more towards.
- 1:18:59I'd like to begin with the joke. Ohe yes.
- 1:19:03What was the other one? The other one that scares me is
- 1:19:07when it whenever a client says on the brief, it's OK, you don't
- 1:19:11need to worry, it's going to be straightforward.
- 1:19:14I knew then just to put the paracetamol on my desk.
- 1:19:17How about, well, interpreters? Don't worry, I will not try to
- 1:19:21speak fast. Or the other one I once did.
- 1:19:26So I'm, I once did a job that was arranged by the UN and there
- 1:19:32was a mix of in person and remote speakers, which was
- 1:19:35totally fine. I mean most of the speakers were
- 1:19:38marvellous and it was a pleasure to do it.
- 1:19:40And if you're that client, by the way, I love you, please send
- 1:19:43me more work. But but one of the speakers had
- 1:19:47decided that the best way to deliver his plenary to this UN
- 1:19:53thing, unarranged thing I should say, was to use his Apple
- 1:19:58Airpods as his microphone. He he work here.
- 1:20:03That is it. He.
- 1:20:05Looked like like. He looked a bit like a Cyborg,
- 1:20:08but he sounded like a Dalek. Like if you if you ever have you
- 1:20:13ever, ever seen like Doctor Who with the dialects exterminate.
- 1:20:16He sounded like that. And I'm like, no, he's like
- 1:20:21talking to all these people from all around the world.
- 1:20:25No, So I don't have Airpods. At one point I'm gonna make
- 1:20:31myself a fake pair of Airpods and I'm gonna do that sketch
- 1:20:35that we're all waiting for, which is the difference between
- 1:20:37what you look like and what you sound like.
- 1:20:40Because I mean, the the only thing that could have been worse
- 1:20:43if is if he used the built in microphone of his laptop, which
- 1:20:47every more interpreter has had. That person who who says, oh,
- 1:20:52the other thing that scares me is an interpreter is when the
- 1:20:54president or chair of the session says, does anyone have
- 1:20:58any questions? It's not too bad until someone
- 1:21:01says, well it's really more of a comment than a question and then
- 1:21:08you know it's an interrupter. Then what I do is I tried to
- 1:21:11cope when someone says more of a comment than a question.
- 1:21:14I make sure I've got better lag. I go on what has happened.
- 1:21:17I say to my booth mate, do you want to do a handover?
- 1:21:24You can finish this one off. But then the art of interrupting
- 1:21:28is knowing, you know, I'm I'm sure I'm not the only
- 1:21:31interrupter to see like finance talks on the agenda and go.
- 1:21:35I think I may be having a toilet break when that one.
- 1:21:40I have a booth mate here in Edinburgh who enjoys finance
- 1:21:43talks and so we just arranged the agenda so they land on her
- 1:21:47shift and I said going, I'm gonna be playing on my phone for
- 1:21:51the entire but you know, if you're an interpreter and you
- 1:21:56love finance talks, I want to work with you.
- 1:21:59I do I. Didn't mind I I can I can feed
- 1:22:03you some numbers, but I'll probably be eating pastry during
- 1:22:06most of the talk and staring into space.
- 1:22:09I. Love finance stuff.
- 1:22:11I mean it's all about the economy.
- 1:22:12I learn a lot in like let's start the stocks and all of
- 1:22:15that. And I get, I don't wanna send
- 1:22:17getting inside information about anything, but I I know why my
- 1:22:22investments are either up or down and that is super
- 1:22:24important. What?
- 1:22:27Hey, Cortana. Covington There's any the the
- 1:22:30economy is everywhere, You know, like it.
- 1:22:32It's like water. It infiltrates everything.
- 1:22:34He's just volunteered through HE.
- 1:22:36So if you're an economics client, you know where to go for
- 1:22:40but it it's when I I got an accountant.
- 1:22:42So whenever I have to do an accounting speech, the word
- 1:22:45environ becomes my favorite word because I use it so often.
- 1:22:50But I had this one account at once when I had to do the
- 1:22:53finance speech and he's the only accountant I've ever come across
- 1:22:58who quoted the figures to the nearest Eurocent who does that.
- 1:23:07And I'm like, numbers are. So I, my, my thing about numbers
- 1:23:12is I can do numbers but I wouldn't once doing a France
- 1:23:14Scotland rugby under 21 match and it was 6913 to France with 5
- 1:23:23minutes to go. And Canadians might not get this
- 1:23:25job, but in terms of us from France, we'll get it.
- 1:23:27I'd been allowed to stay inside because it was cold, rainy and
- 1:23:30wet. And I said, you know, I need to
- 1:23:31keep my voice warmed up. So I got to stay in the analysis
- 1:23:34suite with all the analysts and I it's 6913 to France with 5
- 1:23:40minutes to go. And I said to one of the
- 1:23:42analysts, oh I really hope France don't score again.
- 1:23:46And they said oh you're worried about the kind of Scottish teams
- 1:23:48mindset and they'll be humiliating.
- 1:23:51I said no, it's just French numbers over 16 are really hard
- 1:23:54to say quickly. It was to say, Sir, this is just
- 1:24:03move to Belgium, make it easier. Alright, Jonathan, uh, with
- 1:24:09this, this podcast, I have to say this is where we went twice
- 1:24:13as long as our. Usual editing.
- 1:24:16As usually not no, no, no, it's not no, no.
- 1:24:18I'm I'm gonna keep it. I'm I'm not gonna add it much of
- 1:24:21it, but I. I'm gonna send some notes.
- 1:24:24This is a negative thing, actually.
- 1:24:26It's just that like many interpreters, I have to prepare
- 1:24:31for an assignment because as you were telling you this last
- 1:24:34story, I just had a pop up and it says, oh, it was some slides
- 1:24:39for the presentation this afternoon.
- 1:24:41So Converse and I read all of those.
- 1:24:45Numbers, let's hope for our answer financial conference.
- 1:24:50I just realized that one thing I would say to edit out is when I
- 1:24:53said about the token black guy in the movie, that's probably
- 1:24:55going to not work. So if that can just be, you
- 1:24:59know, the examples are commenting here and you're like,
- 1:25:00that's the wrong example. That.
- 1:25:06Alright, and also have to edit this part right now.
- 1:25:08So what did this part too? OK, OK, one three seconds.
- 1:25:14Yeah. Great.
- 1:25:15Well, Jonathan, thank you very much for coming in this episode.
- 1:25:19That was twice as long as usual, but that's great.
- 1:25:23Maybe I'll make a Part 1 and Part 2, I don't know, but we'll
- 1:25:27see. But it was super entertaining.
- 1:25:29Thank you so much everyone. Don't forget to like, share,
- 1:25:34subscribe, comment, and also make some shorts and laugh and
- 1:25:38make sure that you put yourself out there.
- 1:25:41You're not in the back, you're at the forefront to make sure
- 1:25:44that people understand the difference between the machine
- 1:25:48translation and what we do. Alright, on that note, thank you
- 1:25:53very much everyone and we'll see each other next time.