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Latest / It’s All Your Fault: High Conflict People

The Art of Mindful Engagement: Using EAR Statements Judiciously

De-escalating High Conflict People with EAR Statements: An insightful look at calming down difficult situations

In this episode, Bill and Megan dive into how to use EAR statements (showing empathy, attention, and respect) to de-escalate high conflict people and situations. They discuss the different high conflict personality types and when EAR statements can be effective tools. Bill and Megan also talk about combining EAR statements with limit setting, and when it's best to just disengage entirely.

EAR statements are a compassionate way to acknowledge someone's emotions while still…

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