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Why Hiding From Phone Calls is Killing Your Sales
I had a bit of a shock recently. My wife tried to reach out to an Instagram vendor to pick up an order, but she found herself completely shut out. This business owner had somehow managed to disable every single live call function—regular calls, WhatsApp calls, even Instagram and Facebook audio calls. The only way to reach them was through messaging, which led to a generic automated reply.
I get it. Some of you want "peace of mind," calm, and control in your business. Maybe phone calls give you "palpitations" or make you nervous. But if you are a small or medium-scale enterprise (SME) or a…
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