Shows / Insurance Journal Podcast

Episodes
Insurance Journal PodcastMGA Market Growth Raises Concerns Over Capacity and Pricing | WSIA San Diego
As the MGA market continues to expand, industry leaders remain optimistic about growth opportunities while warning that excess capacity, falling rates, and…
Insurance Journal PodcastHow Insurers Are Adapting to Emerging AI Data Center Risks
As AI data center development accelerates, insurers are expanding coverage capabilities and exploring innovative solutions like parametric insurance to address…
Insurance Journal PodcastFinancial Lines Outlook: Cyber Risks Rise as D&O Pricing Faces Pressure | WSIA San Diego
As cyber claims, business interruption losses and liability exposures increase, financial lines insurers face continued pricing challenges, abundant market…
Insurance Journal PodcastOverheard at Applied Conference
What are some of the latest developments with independent agent and broker technology? On this episode we’re joined by a variety of industry leaders attending…
Insurance Journal PodcastPreparing the Next Generation for Careers in E&S Insurance | WSIA San Diego
Universities are expanding insurance curricula to include E&S, captives, and alternative risk, giving students broader industry knowledge and more career…
Insurance Journal PodcastE&S Outlook: Finding Opportunity in Complex Property Risks | WSIA San Diego
As catastrophe exposures evolve and admitted carriers pull back, the E&S market continues to find growth opportunities by adapting to complex property risks…
Insurance Journal PodcastProperty Claims Severity on the Rise: What’s Driving Higher Costs?
Claims Journal’s Don Jergler talks with Verisk’s Susan Fleming about why property claims severity continues to climb, how rising repair costs and…
Insurance Journal PodcastE&S Market Growth Signals Continued Opportunity Ahead | WSIA San Diego
The excess and surplus lines market continues to grow despite moderation in some segments, highlighting its expanding role in covering complex risks and…
Insurance Journal PodcastE&S Market Activity Grows as Pricing Stabilizes | WSIA San Diego
Neil Smallcombe, President of Lexington, discusses how persistent catastrophe and liability risks continue to drive E&S market activity as new capital…
Insurance Journal PodcastEP. 119: A New Era of Risk with AI Data Centers
As artificial intelligence fuels investment in data centers, insurers are facing a set of complex and interconnected risks as massive digital infrastructure…
Insurance Journal PodcastHow to Build Customer Relationships That Last Beyond the First Policy
Steve O’Brian, Executive Vice President of Marketing, and Vickie Valdez, Financial Services Solutions Marketing Director, both of Act-On Software, join Jim…
Insurance Journal PodcastHow AI and Human Expertise Are Transforming Property Inspections | WSIA San Diego
From tablet-based reporting to AI-powered quality assurance, technology and collaboration are helping property inspection providers deliver better data to…
Insurance Journal PodcastHow AI is Driving Smarter Insurance Decisions | WSIA San Diego
AI is accelerating change across the insurance industry. Reporting from the WSIA Annual Conference in San Diego, Andrea Wells, VP of Content at Insurance…
Insurance Journal PodcastWhere AI Stops and the Human Touch Matters in Insurance | IJA Aftershow John Brunette
In this Aftershow, host George Jack talks with John Brunette about his latest class, about AI’s evolving role in insurance, the need for guardrails, and why…
Insurance Journal PodcastEP. 09: Why Claims Volume Has Been Dropping for Years
A look at the second quarter shows the lowest claim assignment volume in several years. According to Verisk, there was a 12% decrease from last year, putting…
Insurance Journal PodcastWhen AI Takes Action, Who’s Liable? | WSIA San Diego
As AI evolves from chatbots to autonomous agents, businesses must consider how unintended actions could create liability exposures for directors, officers…
Insurance Journal PodcastHow Geopolitical Risk Is Shaping the E&S Market | WSIA San Diego
Tariffs, inflation, shifting construction activity and global security threats are influencing E&S exposures, underscoring the need for timely data to respond…
Insurance Journal PodcastComing Soon: Lifecycle Marketing That Delights Customers
Act-on’s Steve O’Brien and Vicki Valdez preview their upcoming IMCA peer2peer podcast conversation, with hosts Jim Flynn and Leslie Castillo, on how…
Insurance Journal PodcastMaintaining a Positive Company Culture Through Industry Consolidation
How do insurance leaders maintain a strong company culture during a time of industry consolidation? Reporting from the WSIA Annual Conference in San Diego…
Insurance Journal PodcastBlending AI & the Underwriting Process: Role Changes and Potential Risks
How is AI reshaping underwriting? Reporting from the WSIA Annual Conference in San Diego, Andrea Wells, VP of Content at Insurance Journal, speaks with Mark…
Insurance Journal PodcastLiquor Liability: Is Tort Reform Bringing New Optimism?
At the WSIA Annual Conference in San Diego, Andrea Wells, VP of Content at Insurance Journal, speaks with Ashley Moffatt, SVP, at Nationwide E&S Specialty…
Insurance Journal PodcastLinkedIn Ad Doctor
To be sure, LinkedIn is the dominant social media hub for the risk and insurance business. It serves perfectly for professionals connecting within the…
Insurance Journal PodcastWhere Cannabis Brokers See Opportunity in Emerging Products
Michael DeNault of World Insurance Associates explains why carrier pullback on THC beverages and uncertainty around Delta-8 have kept his team focused on…
Insurance Journal PodcastCrisis Communications: What Insurers Should Expect Before an Incident
Carriers should look for proof that policyholders have made key crisis communications decisions in advance, starting with a designated company spokesperson and…
Insurance Journal PodcastAI Data Centers: Physical Risks and Insurance Challenges
In part two of this Between the Lines series, Swiss Re’s Jérôme Haegeli and Howden US’s Stuart Adam examine how natural catastrophes, power constraints and…
Insurance Journal PodcastITC Las Vegas 2026 | What Will Insurance Professionals Stop Doing in Five Years?
At InsureTech Connect in Las Vegas, insurance professionals predict AI will automate routine tasks, from chasing claims documents to sending emails, freeing…
Insurance Journal PodcastITC Vegas 2026: Turning Unstructured Claims Data Into Better Decisions
At InsureTech Connect, Kelly De La Mora talks with Jenna Earnshaw, CEO of Wisedocs, about how simplifying document analysis can help insurers connect…
Insurance Journal PodcastWhy Investing in Claims Staffing Pays Off | IJA Aftershow with Fred and Chantal
Fred Fisher and Chantal Roberts discuss how investing in claims staffing, training and mentorship can reduce costs, preserve expertise and strengthen insurers’…
Insurance Journal PodcastITC Vegas 2026: Less Busywork, Better Customer Experiences in Insurance
Kelly De La Mora talks with Amrish Singh, CEO and Founder of Liberate, about how automating routine calls and emails helps insurance agents and carriers focus…
Insurance Journal PodcastITC Vegas 2026: Social Media Insights – An Untapped Tool for Insurance Claims
At InsurTech Connect in Las Vegas, Kelly De La Mora speaks with Social Discovery’s Allan Stark about how social media reports can help adjusters validate…
Insurance Journal PodcastEP. 118: The First 48 Hours After a Cyber Breach and Why They’re Crucial
Cyber insurance has become increasingly sophisticated at preparing for and responding to the technical side of a breach, but what happens when the incident…
Insurance Journal PodcastThe Evolution of Cannabis Insurance
Jesse Parenti of JP Squared Consulting explains how better risk data is helping insurers expand coverage, ease underwriting requirements and lower cannabis…
Insurance Journal PodcastBinding Policies Faster
“AI is really starting to help us execute real insurance work. It’s not just about summarizing documents; it actually can turn the conversation into action,”…
Insurance Journal PodcastCannabis Product Liability Lawsuits: What Operators Can Learn
As cannabis product liability lawsuits draw attention, Curaleaf’s Al Ochosa explains how testing, quality controls, documentation and supplier oversight can…
Insurance Journal PodcastHow Insurance Agencies Can Prevent E&O Claims | IJA Aftershow with Nancy Germond
Nancy Germond explains how strong training, clear procedures and thorough documentation can help insurance agents avoid common errors and omissions claims. She…
Insurance Journal PodcastBeyond Property: Expanding Insurance Solutions for Data Center Risks
Joe Macejak of Marsh explains how Stratus could expand into inland marine, cyber and casualty to provide flexible, coordinated coverage for evolving data…
Insurance Journal Podcast2026 Insuring Cannabis Summit | What Cannabis Insurance Buyers Want
Al Ochosa of Curaleaf, Jesse Parenti of JP Squared Consulting and Michael DeNault of World Insurance Associates explore the coverage needs, operational…
Insurance Journal PodcastAgents Fight Through Personal Lines Stresses
Our guest on this lively episode is Pat Sullivan with Risk Information, a firm analyzing trends in auto and home insurance. He is bullish on the future of…
Insurance Journal PodcastData Center Construction Risks: Planning for Delays and Disruptions
Jon Tellekamp of AXA XL explains how insurers can assess tight construction timelines, supply chain and labor challenges, contingency plans, and community…
Insurance Journal PodcastWhy Data Centers Are Becoming a Specialized Insurance Risk
The rapid expansion of AI-powered data centers is creating complex exposures, from construction delays and equipment breakdowns to cyber incidents, climate…
Insurance Journal PodcastThe Hidden Insurance Risks of Renting Out What You Own | IJA Aftershow with Kevin Amrhein
Patrick Wraight talks with instructor Kevin Amrhein in this Aftershow about how homeowners are monetizing everything from spare rooms and event spaces to boats…
Insurance Journal PodcastThe Hidden Insurance Risks Behind the Data Center Boom
Coming up on Between the Lines, Elizabeth Blosfield talks with Jon Tellekamp about how soaring construction costs, concentrated development, aggressive…
Insurance Journal PodcastHow Insurers Are Expanding Risk Management for AI
Insurers are exploring AI-specific loss prevention services, but the wide variety of AI applications makes it difficult to identify solutions that work…
Insurance Journal PodcastThe Data Center Boom: How AI Growth Is Reshaping Insurance Risk
As AI fuels rapid data center expansion, insurers are facing a growing web of interconnected risks. Carrier Management’s Between the Lines explores how extreme…
Insurance Journal PodcastAllstate Bets Big on AI With New Large Language Model, ALLIE
Allstate is building ALLIE as part of a broader strategy to put artificial intelligence at the center of its business. The insurer says AI could help reduce…
Insurance Journal PodcastEP. 117: When AI Agents Go Beyond the Guardrails
AI is rapidly changing the way businesses operate, but as companies embrace increasingly autonomous AI systems, they’re also confronting a new and evolving set…
Insurance Journal PodcastAlabama Courthouse Workers Smelled a Rat. Court Must Decide if Insurer Defends Suit
Rats, leaks, faulty A/C… and now an insurance coverage fight before Alabama’s highest court. Thirty-two courthouse workers in Greene County, Alabama…
Insurance Journal PodcastWhy Certificates of Insurance Aren’t Enough | Aftershow with Michael DeFelice
Michael DeFelice explains why certificates of insurance only provide a surface-level view of coverage and why reviewing the actual policy is critical for…
Insurance Journal PodcastAI Tools for Agents
Earlier this year, Vertafore rolled out a series of AI-supported tools for agents, MGAs and carriers that automate manual work and allow them to focus on…
Insurance Journal PodcastHow Bill Wilson Turned Engineering Into an Insurance Career | IJA Aftershow
Insurance expert Bill Wilson shares how a background in fire protection engineering sparked a lifelong passion for insurance coverage, leading to a…
Insurance Journal PodcastWhy Restricting Public Adjusters Could Send More Claims to Attorneys
Steven Badger explains how limiting the role of public adjusters could drive more policyholders to hire attorneys, increasing costs and making insurance claims…
Insurance Journal PodcastNo MFA? A Cyber Attack Could Leave Your Business Uninsured
Learn how failing to meet multi-factor authentication (MFA) requirements can jeopardize cyber insurance claims and why many small businesses remain financially…
Insurance Journal PodcastWhy Public Adjusters Are Facing Growing Scrutiny Across the Insurance Industry
Industry experts discuss how misconduct by a small number of public adjusters is fueling insurer pushback, restrictive policy changes, and legislative efforts…
Insurance Journal PodcastEP. 116: Protecting the Protectors: Cyber Risk for Agents and Carriers
In a fast-changing cyber landscape, agents and carriers have a lot on their plates navigating how cyber risk is affecting their clients, but on this episode of…
Insurance Journal PodcastHow to Build Underwriter Trust in AI
Trust in AI grows when underwriters stay in control, reviewing and refining AI-generated work within their existing workflows until confidence is built through…
Insurance Journal PodcastWhy AI Governance Matters More Than Ever in Insurance Agencies | Tom Wetzel
In this Aftershow, George and Patrick talk with Tom Wetzel about how AI can improve agency productivity; but without strong cybersecurity, governance, and…
Insurance Journal PodcastEP. 08: Pressure on Public Adjusters Mounts as Bad PAs Get All the Attention
The majority of public adjusters are doing good, and most agree there’s a need for the profession. But there are those frequent reports of bad PAs and…
Insurance Journal PodcastThe Biggest Decision-Making Mistake Insurers Make Under Pressure
Nicole Farley, Chief Insurance Officer of Bold Penguin explains that when facing pressure, insurers often make the mistake of collecting more data instead of…
Insurance Journal Podcast‘Old Soul’ Young Agent Loves Contracts
A mentor suggested insurance to emerging talent Patience Noah — and lucky us, she went for it! You’ll sense the energy from this agency owner as she outlines…
Insurance Journal PodcastBusiness Auto Pollution Coverage: Debunking Common Insurance Myths | Casey Roberts
Casey Roberts explains the biggest misconceptions surrounding business auto pollution coverage, breaking down complex policy language and showing why…