Binding Policies Faster

Insurance Journal Podcast · Sep 28, 2026 · 32m

“AI is really starting to help us execute real insurance work. It’s not just about summarizing documents; it actually can turn the conversation into action,” which means binding coverage, says Nga Phan, head of product at bolt, a P/C distribution platform connecting insurers, distributors and customers. AI is helping agents and brokers move faster from quote to bind, reducing manual work and head counts, and improving retention. “We’ve seen doubled quote-to-bind performance when you use AI to lead qualification,” says Nga. “The bound policies increase by 34%. Quoting time can decrease as much…