Shows / IB Talk
IB Talk
Insurance Business provides a unique offering in the insurance space as an aspirational business magazine featuring a series of industry reports that recognize the achievements of key individuals and businesses as well as providing the latest in business best practice in a continually evolving industry.
Episodes
IB TalkWhich tech innovations must insurers pay attention to now?
Industry expert tells us how brokers also stand to benefit
IB TalkHow can you make remote work a success?
Hear vital tips from an expert with more than three decades of experience
IB TalkWhat role can insurance play in tackling climate change?
ICNZ chief executive Tim Grafton addresses the criticisms insurers have faced, how they can do the 'right thing', and his own political background
IB TalkWhy you are what you risk
Internationally renowned author Michele Wucker explains concepts such as risk empathy and the risk fingerprint
IB TalkWhat impact has COVID-19 had on the fine art & specie market?
Jennifer Schipf, Global Chief Underwriting Officer - Fine Art & Specie at AXA XL, joins us to discuss the evolving landscape
IB TalkProfessor Maja
IB Talk - Professor Maja, Public speaker Why it's time for women to stop apologising
IB TalkHow can brokers improve their service to clients?
Teaser: Dale Hansen, CEO of Austbrokers Coast to Coast, shares his thoughts on how brokers can improve, as well as why women make better brokers than men
IB TalkDr. Gleb Tsipursky, CEO of Disaster Avoidance Experts
How can you avoid making disastrous decisions?
IB TalkHow to boost your brand
Branding expert offers her tips on how to make your firm stand out from the crowd
IB TalkHow has COVID-19 impacted claims?
The CEO of Sedgwick International on how the pandemic has impacted claims handling and how a disaster shaped his career
IB TalkCOVID-19 and aviation insurance
The chief executive officer of Gallagher Aerospace on how the market was impacted and where it goes from here
IB TalkDrive business with the wholesale insurance market
In this timely episode, IBA sits down with wholesale insurance leaders to discuss how excess and surplus lines have fared in 2020 and what this means for the…
IB TalkHow can insurance reach young people?
If you want to know how to attract Gen Z to the industry, how about asking them? In this edition we talk to Presence Plumb, of the It Starts with Action…
IB TalkBoost Your Sales
There are some key principles of persuasion that could make all the difference to your sales volume
IB TalkInsurance and personal cyber, data and privacy protection
From financial fraud to email scams, to hacks and data privacy concerns, cybersecurity addresses a vast world of risks that are ever-evolving. Learn how…
IB TalkRestoring trust in insurance
The CEO of the Chartered Insurance Institute Sian Fisher tells us how it's done
IB TalkThe changing landscape of the high net worth market
The high net worth market is undergoing significant change. To discuss this, IBA is joined by Orchid VP of Specialty High Net Worth Tim deRosa. Tim sheds light…
IB TalkIntelligence-led recovery of cyber attacks
As the cyber risk landscape has evolved tremendously, so have incident response strategies. To stay ahead of attacks and costly losses, insurers must learn to…

IB TalkWhat's next for Lloyd's coverholders?
We take an in-depth look at the delegated authority market with an industry expert
IB TalkTerrorism landscape
Amid COVID-19 many of us have lost sight of the imminent terror threat - but, as the CEO of Pool Re Julian Enoizi explains, there are plenty of risks to be…
IB TalkUnderstanding this critical moment for the cyber risk & insurance market
The cyber risk and insurance landscape is ever-evolving. In this episode, AXIS Insurance leaders Dan Trueman, Global Head of Cyber and Technology, and Max…
IB TalkBoosting Broker Visibility
Company founder shares how to make yourself more visible and how to deal with stomach-churning clients
IB TalkHow has the industry responded to COVID-19?
In this episode, IB Talk sits down with Laird Rixford, CEO of ITC, to talk about the impact of COVID-19 on the insurance industry and the strategic…
IB TalkPrejudice in insurance
Does insurance have a race problem? And what can be done to make workplaces genuinely inclusive? Find out what this insurance leader has to say
IB TalkMental Health Awareness
Hear the incredible personal story of this CEO as she shares tips on mental health wellness
IB TalkStephane Lesperance of Aon
The COVID-19 pandemic and a hard market have combined to hit brokers' businesses - but there ways to turn the situation into an opportunity as this brokerage…
IB TalkDigital solutions to drive business through customer service
In this episode, IBA Talk sits down with the team at ITC to discuss digital solutions that can help improve customer experiences and relationships with…
IB TalkScott Hudson, CEO of Gallagher Bassett
Insurance industry leader outlines how the right investments can achieve superior outcomes - and where to focus those investments.
IB TalkSales tools from Emmy winner Ryan Dohrn
IB sits down to discuss proven sales strategies with Ryan Dohrn of Sales Training World.
IB TalkIB Talk - Howard Mills, Former Superintendent for the New York State Insurance Department
From broker transparency, to the impact of the COVID-19 pandemic, this renowned leader casts his eye over the current insurance landscape.
IB TalkWildfire risk: Key trends and future outlook
In this episode, IBA sits down with Dr. Tom Jeffery, senior hazard scientist for CoreLogic Spatial Solutions, to discuss the threat of the incoming wildfire…
IB TalkKarim Chandani, Vice President of Hospitality, Hub International
In the latest IB Talk we get to the bottom of the business interruption controversy on the back of the COVID-19 pandemic, how it has impacted clients and where…
IB TalkDiversity, inclusion and well being with Tali Shlomo
How can insurance companies do the right thing on diversity, inclusion and well being? A globally renowned thought leader sets the record straight
IB TalkKatrina Shanks, FANZ
It's time for insurance to boost its conduct and culture - but how is it done? Do broker commissions need to go? How big an issue is transparency? Katrina…
IB TalkPrue Willsford of ANZIIF
How can insurance improve its image problem over trust? Prue Willsford, CEO of ANZIIF, explains as she delves into her career and being a woman at the top of a…
IB TalkRemote working and critical workers' compensation considerations
While it has become the norm, working remotely presents different threats to employee safety than those experienced in the workplace. Offering employees to…
IB TalkKishan Mangat of the Insurance Cultural Awareness Network
We all know diversity is an issue in the insurance sector, but why is it important and should companies consider positive discrimination? We talk to the…
IB TalkSteve White, CEO of BIBA
What role does the broker play in the modern insurance market and how can they overcome the challenges they face? We talk to BIBA CEO Steve White, and even…
IB TalkChristopher Croft of LIIBA
What lessons can insurance learn from the coronavirus pandemic? The CEO of the London & International Insurance Brokers’ Association explains whether the…
IB TalkCOVID-19: Business continuity and workers' compensation considerations
Business continuity planning as it relates to workers' compensation is critical, especially during the current coronavirus outbreak. Safety National's Matt…
IB TalkAnthony Gruppo of Marsh
Brokers and insurers - Here's how to make a strategic plan. CEO of Marsh Commercial Anthony Gruppo offers his guidance to keep your business on track and…
IB TalkSEO tools to drive online demand for cyber coverage
Cyber insurance is changing rapidly to meet demands of emerging cyber risks. The challenge many insurance professionals face is how keep pace and drive website…
IB TalkKieran Rigby of Crawford & Company
From floods in the UK, to wildfires in Canada, to hurricanes in the US, earthquakes in NZ and bushfires in Australia, Kieran Rigby, global president, claims…
IB TalkConny Kalcher of Zurich
From Lego to insurance - Zurich's Conny Kalcher talks about her personal journey and what the industry has to learn from innovators in others markets.
IB TalkJason Groves of Marsh
The Managing Editor of Insurance Business sits down with Jason Groves, Global Director of Media Relations at Marsh and Chair of the Dive In Festival, to…
IB TalkFuture of the auto insurance agent
Online shopping is more in demand now than ever. As auto insurance shopping goes virtual, what is the role of the agent? In this episode, Stuart Ganis of ITC…
IB TalkPitfalls of commercial property under-insurance and how to avoid them
In this episode, Insurance Business America sits down with Thomas Owens of CoreLogic to discuss the impact recent catastrophic events have had on insurance…
IB TalkThe changing face of insuring the US healthcare insurance
In this episode presented by Ironshore, we sit down with Lainie Dorneker, President, Ironhealth, to cover the fast-evolving healthcare landscape, looking at…
IB TalkBest Practice: Breach Response and Regulatory Compliance
There's been a cyber breach--what are the crucial next steps? In this final installment of the cyber series, we sit down with Tyler O'Connor of CRC Insurance…
IB TalkOverview: Cyber Insurance Solutions
Considering the complexity of cyber risks and the coverage needs of each client, it's clear that one size does not fit all when it comes to insurance. In this…
IB TalkBest Practice: Cyber Risk Mitigation Strategies
You know the cyber risk landscape is rapidly evolving, so how can your clients best be protected against cyber threats? In this second installment of the cyber…
IB TalkOverview: The Cyber Risk Landscape
As cyber criminals become more sophisticated, the risks your clients face are increasingly complex. In this first installment of the IBA Talk cyber series, IBA…