Shows / IB Talk
IB Talk
Insurance Business provides a unique offering in the insurance space as an aspirational business magazine featuring a series of industry reports that recognize the achievements of key individuals and businesses as well as providing the latest in business best practice in a continually evolving industry.
Episodes
IB TalkThe challenge for brokers post-COVID 19
In this episode of IBTalk, we chat with Manchester Underwriting on the difficulties brokers face buying professional indemnity cover that meets their own…
IB TalkWTW tech expert discusses broker career and industry’s IT challenges
Brent Lehmann is a broker for WTW but in his spare time he’s a career adviser. The WTW general manager of Commercial and Affinity helps AFL footballers and…
IB TalkMeet Rob Marsh: Liberty Mutual Canada’s President
In this episode, we chat with Liberty Mutual Canada president Rob Marsh about what it takes to become a successful industry leader in an incredibly dynamic…
IB TalkWTW’s Amanda Scott on finding your voice in insurance
In this #IBTalk episode, WTW’s global head of M&A Amanda Scott shares tips from her own leadership journey and discusses the need for diverse voices across the…
IB TalkLead the change: Empowering women in leadership
One of the key issues facing the insurance industry – and the Canadian business landscape – is the unequal gender balance at executive level. In this episode…
IB TalkTaking an in-depth look into the marine insurance market
Looking back at 2021, it’s been a challenging time in marine insurance with climate change’s impact and a wave of supply chain issues. In this episode, #IBTalk…
IB Talk1 in 10 Homes Impacted by Catastrophe in 2021: What Insurers Should Know
CoreLogic has reported that more than 14.5 million homes were impacted to some degree by natural catastrophes in 2021 alone. In this episode, IB Talk chats…
IB TalkUsing your mental health journey to help others in their time of crisis
“We don't know who you are. But we do know that you need us.”
IB TalkSteadfast’s Robert Kelly talks about 50 year career and industry issues
Steadfast, the largest broker network in Australia and New Zealand, recently held their annual convention in Adelaide. CEO and co-founder Robert Kelly is a…
IB TalkMeet The Hartford’s new head of Global Specialty Distribution
The Hartford’s Global Specialty leaders discuss market trends, portfolio growth, sales excellence, and the importance of strong partner relationships.
IB TalkThe age of insurtechs and their industry secrets
Surina Nath talks to Goose Insurance CEO Dejan Mirkovic about career success, insurtech development strategies, and his plans for 2022
IB TalkGB Vice President on natural catastrophes and the importance of brokers
Jon Winsbury is Gallagher Bassett’s executive vice president of the international division. Winsbury discusses a range of topics including the industry’s…
IB TalkSaving big bucks on insurance premiums with RATEGUARD
Powered by artificial intelligence and machine learning, RATEGUARD grows and learns from every user interaction, and so does its ability to provide better…
IB TalkThe consequences of the softening UK PII market
In this episode, #IBTalk dives into how the PII market has evolved throughout the pandemic and key trends currently buffeting the sector, focusing on the…
IB TalkTop insurance investing considerations for 2022
Mercer’s co-head of US Insurance, Greg Halagan and Chris Tschida, chat to IBA about a “quasi-revolution” in insurance investing and how insurers are…
IB TalkHow MECON is taking on construction insurance challenges
Essential insights on supply chain issues and more
IB TalkBreaking the Stigma of Mental Health
Insurance leader opens up about personal challenges, co-founding The Stigma Company, and normalizing conversations about mental illness.
IB TalkRising star issues challenge to fellow insurance professionals
“We've got a gap to fill in the industry”
IB TalkAre glimpses of spring on the horizon for these challenging markets?
In this episode, IBA chats to USI Insurance Services’ Douglas O’Brien, national practice division manager for Casualty & Alternative Risk Solutions, and Andrew…
IB TalkANZIIF CEO on education and industry’s biggest challenges
Prue Willsford, CEO of ANZIIF, the Australian and New Zealand Institute of Insurance and Finance, shares her thoughts on industry education issues and the…
IB TalkD&I – do’s and don’ts
CEO explains the importance of diversity in insurance and how to foster a healthy corporate culture
IB TalkHow a negative experience at work sparked an empathy journey
Top tips on how insurance leaders can create stronger workplaces
IB TalkWhy is this CEO walking away from insurance?
The outgoing CEO of Marsh Commercial, Anthony Gruppo, shares his plans for the future.
IB TalkRethinking talent recruitment, retention, and culture
Insurance and risk management brokerage firms are experiencing exponential growth. For Canada-based firm Navacord, talent and culture have become top…
IB TalkHow to attract young and diverse people to the insurance industry
We hear from one of the industry's Rising Stars, Yasmin-Carter Esdale
IB TalkWhat does it take to be a global chief underwriting officer?
We hear from Hayley Robinson, global CUO at Zurich
IB TalkThe future of insurtech
In this episode, we chat with André Symes, Co-CEO of insurance software giant Genasys, on where the insurtech sector is headed in 2022. Find out the key…
IB TalkRelationship Management in a Dynamic Marketplace
In this episode, we chat with Edward Ashby, global head of distribution at AXIS Insurance, to discuss the importance of building durable, trusted partnerships…
IB TalkThe booming programs market in the US
In this episode, we chat with Tracey Sharis, senior vice president at Liberty Mutual Global Risk Solutions North America Programs, and colleague Bryan Marks…
IB TalkRansomware and cyber insurance
Increased threats and changing ransom payments continue to loom over cyberspace. In this episode, we chat with Lisa Farr, cyber underwriter at Travelers, and…
IB TalkManaging risk in a hardening cyber market
In this episode, we take a deep dive into cyber insurance and the outlook of the current hard market, with expert insights from Dave Firstenberg, chief…
IB TalkWhat it takes to be a top insurance employer
In this episode, we chat with Matthew Turack, Group President of Insurance at CAA Club Group, on how CAA has emerged as a top employer while experiencing…
IB TalkEstablishing strategic business resilience
The risk landscape for Canadian businesses has changed drastically in the wake of the COVID-19 pandemic, and leaders today are scrambling to keep up with…
IB TalkThe key to unlocking the commercial insurance markets
In this episode, IB Talk chats with Martyn Mathews, Senior Director at LexisNexis Risk Solutions, on data and its potential to unlock the commercial market…
IB TalkInsurtechs – setbacks and solutions
Insurtech has allowed more efficient ways for companies to offer products to consumers, however, new technology can also cause unforeseen setbacks when…
IB TalkThe changing expectations of SMEs
SME insurance is a fast-paced environment that is influenced by technology, new methods of distribution, and product design--and importantly, by shifts in…
IB TalkEstablishing your own brokerage with the UK’s only insurance franchise model
What does it mean to own and operate a franchise? In this episode, learn about the modern franchise sector, what sets a franchise insurance brokerage apart…
IB TalkHow brokers can unlock the specialist attributes of a tech policy
Brokers and insurers are traversing a turbulent market, but these challenges also pose prime opportunities. In this episode, we chat with Craig Malford, Senior…
IB TalkCyber insurance - the latest trends and how brokers can get ahead
Steve Robinson, national cyber practice leader, RPS, delves into supply chain risks, ransomware, how the market has developed and his own career
IB TalkBuilding a sustainable future for the construction market
The construction space has faced a number of critical challenges in recent years. How can the market overcome these issues and move the industry forward? In…
IB TalkHow insurers are leveraging forensic technology
Increasingly extreme weather and climate events have challenged the insurance market to be more proactice. In this episode, we chat with Curtis McDonald…
IB TalkLeading insurance across continents
Mark Lingafelter, President of Australasia, Berkshire Hathaway Specialty Insurance
IB TalkMeeting the insurance needs of real estate investors
With years of catastrophic losses and a hardening property market, insurance agents are struggling to find coverage for clients with real estate investment…
IB TalkWhere does the insurance industry sit now on racial issues?
Mediator and arbitrator at JAMS, Rebekah Ratliff, explains the issues the industry needs to focus on
IB TalkNavigating the hard PII market
Insurance brokers are facing the most difficult conditions in the history of the PII market. The insurance space is in the middle of a transition to a hard…

IB TalkUnderstanding the value of the wholesale distribution system
The surplus lines market was able to grow substantially despite negative economic growth in 2020. As the economy continues to gain momentum, what can…
IB TalkHow can insurers build their digital strategies?
Expert explains the common pitfalls and what to look for
IB TalkThe rising challenges in today’s flood insurance market
What challenges do flood insurance professionals face today? In this episode, we take an in-depth look into flood insurance with Louie Vatrt, Vice President at…
IB TalkHow an MGA was born
CEO explains how CFC Underwriting was formed, its growth and the important role of data in the business
IB TalkImpacts of COVID-19 and future opportunities for private equity & real estate investment
After a year filled with uncertainty, what do today’s insurance challenges look like for the private equity and real estate investment spaces—and how are firms…
IB TalkLeverage technology to win over today's shoppers
Insurance shoppers often start their journey online, and want to buy from insurers they know, like, and trust. The tools used to manage the selling process…
IB TalkWhat does it take to start your own insurance business?
The president of RPS, Joel Cavaness, explains, 25 years on
IB TalkHow is E & O insurance protecting businesses today?
In this episode we chat with specialty insurance experts Jackie Detablan, Vice President in Specialty with CNA, and Elena Speckovich, Specialty Claims Manager…
IB TalkHow can insurers grow revenues?
Listen now as Accenture senior managing director Kenneth Saldanha explains how to look beyond your core business
IB TalkHow does an ability gap lead to a revenue gap?
For insurance agents, staying in a comfort zone, whether it’s life insurance, property casualty, commercial or specialty, can make business sense in the short…
IB TalkWhat's happening in the MGA/Underwriting agency market?
CEO of the Managing General Agents' Association gives us his insights
IB TalkWhat are the big issues in inland marine insurance?
Rich Soja, global head of inland marine at AGCS, talks driver shortages, claims changes, opera and more
IB TalkImproving the customer journey through digital solutions
Digital solutions have transformed the insurance industry--but how can professionals leverage the right types of insuretech to deliver a better client…
IB TalkHow can insurers accelerate their digital transformation?
Digital innovations are disrupting the market and creating unique opportunities for insurers. In this episode, Leonard Tan, country manager for Singapore at…