Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisTue Oct 5 2021: Laws and enforcement around critical infrastructure, and the FB outage's exposure of communications issues
Two things to know today Laws and law enforcement begin to move further on critical infrastructure AND That Facebook outage and the insight into communications…
Business of Tech: Daily MSP News & IT Services AnalysisMon Oct 4 2021: Competing forces on disruption of work, Microsoft launch day (but does anyone care?) and search and seizure laws
Three things to know today Tired of disruption of work? Why you shouldn’t be Microsoft’s launch day is tomorrow, but does anyone know? AND Search and seizure…
Business of Tech: Daily MSP News & IT Services AnalysisFri Oct 1 2021: Why patch delays happen, two tools from CISA, jobs with vaccine mandates, and medical records tech insights
Three things to know today Why patch delays happen and two new tools from CISA Job listings with vaccine mandates up a lot AND What does the usage of online…
Business of Tech: Daily MSP News & IT Services AnalysisThu Sep 30 2021: Where is IT spend going, and Microsoft's insurance move that foreshadows
Two things to know today Where is the spend going? AND Microsoft’s insurance move that foreshadows Want to get the show on your podcast app, or get the written…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep 29 2021: SMBs left behind, not mirroring the past, and Amazon to offer insurance in the UK
Three things to know today Growth in SaaS, and the risk to SMBs of being left behind The opportunity in the office of the future not mirroring the past AND…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sep 28 2021: Deaths due to security, disproportionate impact on BIPOC, and weeks of VoIP outages
Three things to know today A security update – and people are dying Disproportionate impact on people of color of identity theft AND Did you know about weeks…
Business of Tech: Daily MSP News & IT Services AnalysisMon Sep 27 2021: Trust and privacy, post-pandemic plan reveals, and a new tech charter
Three things to know today Digital trust and privacy -- a hurt and a help factor Companies aren't revealing their post-pandemic plans, and it matters AND…
Business of Tech: Daily MSP News & IT Services AnalysisVulnerability Disclosure Programs: What MSPs need to know with Jason Slagle
A conversation with Jason Slagle, VP of Operations at an MSP and a security researcher. What is a Bug Bounty program, why do MSPs care, and what should you…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep 24 2021: Security + stress, employee resource groups, and Allstate blocks RMMs, Datto's CISO responds
Three things to know today All the security stuff, and the stress it causes Employee Resource Groups and new data on women as CIO's AND Allstate blocks RMM…
Business of Tech: Daily MSP News & IT Services AnalysisThu Sep 23 2021: Amazon open to pot, who do SMBs ask for help on cloud, and Apple undermines third party techs
Three things to know today More demand in Open Source, Amazon's pot-welcome approach, and remote culture Nearly half of SMBs run in the cloud now, and who do…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep 22 2021: ShadowIT & partner growth, Facebook's IT Management platform, and FBI had the decryption key
Three things to know today Outlooks on the chip shortage, partner growth, and shadow IT Facebook launches device management platform for SMB AND FBI had the…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sep 21 2021: Bug bounties, sanctions, Vendor Security 2.0; Tech workers happy & unhappy at the same time
Two things to know today Bug bounties, sanctions on ransomware payments, and Vendor Security 2.0 AND Tech workers: Happy with the profession, but not with…
Business of Tech: Daily MSP News & IT Services AnalysisMon Sep 20 2021: Where are remote workers, Office 2021, and ASCII & NSITSP announce initiatives
Three things to know today Where are remote workers moving, how many staff are leaving, and how many are in the office? Microsoft Office 2021 coming, and is it…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep 17 2021: Microsoft password less, StateRAMP, and lessons from the Air Force's CSO
Two things to know today Microsoft offers passwordless plus the StateRAMP verification AND The lessons from the Air Force CSO’s resignation Want to get the…
Business of Tech: Daily MSP News & IT Services AnalysisThe Sept 16 2021: new Small and Medium Business report, and insights from an insurance broker
Two things to know today The new Small and Medium Business trends report. AND Insights into Insurance companies from a broker Want to get the show on your…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep 15 2021: Business travel and work week length down, and what college hires want
Two things to know today Business travel and work week length changes in the pandemic AND What new college hires want in a company Want to get the show on your…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sept 14 2021: CISA's architecture and Datto's notable product are the releases to notice
Two things to know today Among security news, it's the CISA's Cloud architecture that stands out AND Datto releases a product to notice. Want to get the show…
Business of Tech: Daily MSP News & IT Services AnalysisMon Sep 13 2021: Competing employee benefits, and three solution areas for hybrid work
Two things to know today Competing employee benefits among a challenging hiring landscape AND Three areas TechAisle says are solution areas for hybrid work…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep 10 2021: Microsoft: WFH indefinite and impacted productivity, Windows 11 Management Guidance Revealed, and FCC looks at landlords
Three things to know today Microsoft: Moving to work from home is indefinite, and impacted productivity and innovation Windows 11 Management guidance released…
Business of Tech: Daily MSP News & IT Services AnalysisThu Sep 9 2021: REvil and the pressure to compromise security; Companies who work with competitors outperform
Two things to know today REvil back, rise in attacks, and the pressure to compromise security AND Companies who work with competitors outperform, says study…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep 8 2021: IT spend & hiring and staffing opportunities explored
Two things to know today A look at where the opportunities are in IT spend AND Where the opportunity to improve staff performance is. Want to get the show on…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sep 7 2021: CISA tells MSP's customers to ask for financials, and return to the office in 2022?
Two things to know today CISA to your customers: ask these questions, including your financial health AND You’re not returning to the office this year Want to…
Business of Tech: Daily MSP News & IT Services AnalysisThu Sep 2 2021: Sales disconnect, updates on reopening, and Windows Server 2022
Three things to know today Where the sales and employees are going leads to a disconnect New updates on reopening and mandate plans across industry AND Did you…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep 1 2021: Reframe the security conversation, and Synnex + Tech Data: Do we care?
Two things to know today In security, there’s a framing of the data that changes the game. AND Synnex and Tech Data merge - do we care? This is the Business of…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug 31 2021: Windows 11 release details, more on Afghan data risk, and FCC's additional data collection
Three things to know today Windows 11 coming in October, now on more devices Those biometric devices in Afghanistan? Not even the biggest data risk AND The…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug 30 2021: SMB perspectives on vaccine mandates, Azure flaw exposed
Two things to know today SMB perspectives on vaccine mandates and current stress levels AND Azure flaw exposed, and what it tells us about cloud services Want…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug 27 2021: Overwhelming broadband demand, provider revenue data and hiring stumbles
Three things to know today The overwhelming demand for broadband investment Provider revenue, collaboration, and device data paint the market picture AND How…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug 26 2021: White House Security Summit, Prop 22, and tech law review
Three things to know today What were the outcomes from the meeting at the White House? California's Prop 22 ruled unconstitutional AND The UK, and US States…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug 25 2021: Challenging landscape of employee sentiment returning to work, and tech fallout in Afghanistan
Two things to know today The challenging landscape of employee sentiment on returning to work AND Continued tech fallout from Afghanistan, with lessons for…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug 24 2021: Insurance companies don't like raising prices as ransoms escalate, and Boards are changing the way comp works for CEOs, and why we care
Two things to know today Are insurance companies nearing their limits, with ransomware up and hiring harder? AND Boards are increasingly compensating CEOs on…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug 23 2021: Why employees are resigning, Microsoft 365 price increase, and video call fatigue
Three things to know today Continued changes in employee sentiment in the Great Resignation Microsoft raises Microsoft 365 and Office 365 pricing AND How many…
Business of Tech: Daily MSP News & IT Services AnalysisConfiguration management vs automation: Addigy's CEO on RMM's and design choices
Today, a conversation with Jason Dettbarn, Founder and CEO of Addigy. We talk security, cloud, RMM configurations and what MSPs should think about for the…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug 20 2021: Data management, more than security, and the scary new ransomware tactic: insiders
Two things to know today Data management: it's more than just security AND A scary new ransomware tactic: insiders This is the Business of Tech. Want to get…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug 19 2021: How does the IT market view its future, and the disparity between workers and execs grows
Two things to know today How is the IT Provider market viewing its future? AND The disparity between workers and executives appears to grow This is the…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug 18 2021: Return to work with vaccine mandates? A tech mistake in data exposes Afghan risk
Two things to know today The continuing shift in the return to work involves vaccine mandates AND A tech mistake in data management exposes Afghan risk This is…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug 17 2021: Security & skills, Data management opportunity, and tech investment benefits
. Three things to know today The skills gap and how it impacts security Data Management presents an opportunity AND What does a technology investment do for a…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug 16 2021: Cloud gains, multi-cloud, and Top Secret options, plus the fall outlook turns bleaker for SMB
Two things to know today Cloud computing gains, multi-cloud measurement, and Top Secret options AND Fall outlook turns bleaker for small businesses This is the…
Business of Tech: Daily MSP News & IT Services AnalysisOffice 365, Microsoft 365, and Windows 365: Naming explained and why IT services companies care
So I messed up last week. When talking about Microsoft’s new Cloud PC initiative, I called it Microsoft 365, when in fact it’s Windows 365. I did issue a…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug 13 2021: AI in call centers and decision making, the McFlurry machine and why you care, and Sweden's Silicon Valley
Three things to know today Artificial Intelligence impact on call centers and decision making The McFlurry machine is broken, and why IT providers care AND…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug 12 2021: Infrastructure security, Microsoft vulnerabilities, Accenture breached, and the final broadband investment
Two things to know today The infrastructure bill’s investment on security, Microsoft data and vulnerabilities, and Accenture breached. AND How much, or little…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug 11 2021: Public cloud pushback, Google's remote pay disparity, and the new fight between Microsoft and Amazon
Three things to know today A public cloud pushback, highlighting the next opportunity Google’s remote pay disparity AND JEDI 2.0: a new fight between Microsoft…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug 10 2021: How ransomware and API data are linked, and the leaked playbook, plus business travel - is it coming back?
Two things to know today SMB ransomware and API data tracks together, while a playbook leaks AND Business Travel – will it come back? Is it coming back? This…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug 9 2021: reopening & jobs data, the FCC's new maps, and legacy tech costs
Three things to know today Reopening and jobs data interconnects at opportunity The FCCs new maps start arriving AND The long term cost of legacy technology…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug 6 2021: Americans hate their broadband, IT operations maturity, and the lack of belonging in tech
Three things to know today Americans hate their broadband – and why we care IT Operations Maturity opportunities... for everyone? AND The lack of belonging in…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug 5 2021: BlackHat, DHS, and MSPs targeted; Vaccination and hybrid work, the connection
Two things to know today BlackHat stories, plus DHS’s new group and MSPs targeted AND Vaccination requirements and hybrid work – the connection This is the…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug 4 2021: Device, cloud and IT Operations insights, and Microsoft 365 sells out and why we care
Two things to know today Tablet, Chromebook, Smartphone, cloud infrastructure and adoption, and IT operations insights AND Microsoft 365 sold out – and why we…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug 3 2021: The link between Small business and vaccination, and Microsoft 365's pricing and its implications
Two things to know today The links between small business and COVID vaccination AND Microsoft 365 is here, and what the pricing means for providers This is the…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug 2 2021: Zero trust rises, so does Dark Side and REvil, and insurance says catastrophe, plus a lesson from AirBNB
Two things to know today Zero Trust on the rise, insurance carriers say "catastrophe", and from the ashes of DarkSide and REvil comes.... AND A small AirBNB…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul 30 2021: Earnings Eason lessons, Google & Microsoft perceptions, and SMB innovation
It’s Friday, July 30, 2021, and I’m Dave Sobel. Three things to know today Earnings season tells a simple tale of the future Google and Microsoft: a tale of…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jul 29 2021: New CDC guidelines changes the reopening plans, and broadband's impact on work -- the hidden perks in both
It’s Thursday, July 29, 2021, and I’m Dave Sobel. Two things to know today New CDC Guidance changes the direction of reopening AND Broadband’s impact to work –…
Business of Tech: Daily MSP News & IT Services AnalysisWed July 28 2021: Government security movements, stats on the landscape, and other side's smarts
Three things to know today Government security movements we care about Stats on that landscape AND The other side gets smarter and smarter Government security…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul 27 2021: Commutes, employee happiness, and small town lures - what's working, and Kaseya's NDA position
Two things to know today Saving time on commutes, employee happiness, and small town lures — which trends are playing out? AND Kaseya didn’t pay for the…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul 26 2021: Semiconductors, travel, virtual doctors and the market, plus Kaseya acquires decryptor
Two things to know today Semiconductor shortage, business travel, and virtual doctors visits… a market perspective…
Business of Tech: Daily MSP News & IT Services AnalysisCybersecurity v Information Security: What's the difference?
Today, a conversation with Dimitri Nemirovsky, Co founder and COO of Atakama. Our conversation is on the difference between cybersecurity and information…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul 23 2021: Gartner, CIOs, ISG, IBM, and Datto on the market, TechAisle on Cloud PC, and mandatory disclosures
Three things to know today Market data from Gartner, CIOs, ISG, IBM, and Datto https://www.channelpartnerinsight.com/news/4034672/global-spending-hit-usd-2trn-2…
Business of Tech: Daily MSP News & IT Services AnalysisThe Jul 22 2021: Big increase in data leaks due to ransomware, and Respect in Security harassment data
Two things to know today Big increases in data leaks as we review the ransomware landscape…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul 21 2021: Cali and Virginia go big on broadband, the recession is over, and Zoom's big strategy reveal
Three things to know today Cali and Virginia go big on Broadband.. and let’s collect those bills…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul 20 2021: Opportunity in work from anywhere - gender, politics, location, happiness.. which matter?
More than three data points to know today Work from home, and we look at Political leanings Location Employee motivation AND Even happiness. Plus, why you…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul 19 2021: Consumers impacting SMB, Big movement from the US government, and $31 and why you care
Three things to know today What we need to know about consumers https://www.axios.com/newsletters/axios-closer-ddbab2a9-f79c-4900-bb6a-4730462e6c63.html?chunk=0…
Business of Tech: Daily MSP News & IT Services AnalysisMSP Legislation and the National Society of IT Service Providers: What you need to know.
Karl Palachuk thinks the industry needs to professionalize, and has proposed draft legislation to bring to state houses across the country, and possibly the…