Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisLessons from an RPA delivery expert on what works with Michael Grace
Michael Grace is an innovative technology leader who speaks, presents, and writes about how businesses can achieve a transformation by leveraging technology…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug-18-2022: IT Spend growth and tablet shrinkage, FTC and privacy, and love/hate with vendors
Three things to know today Midmarket IT spend grows while Chromebooks and tablets decline The FTC may be taking up privacy AND Channel partners love, and hate…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug-17-2022: SMB owner worries, and cable broadband shrinks
Two things to know today Small business owners worry about the state of play AND Cable broadband just shrank for the first time Want to get the show on your…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug-16-2022: Inflation slows, cyber M&A does too, and worker insights point to culture
Two things to know today Inflation slows, Teens leave Facebook, and cyber M&A down – what’s it mean? AND Worker insights point to a cultural solution Do you…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug-15-2022: Hype Cycle for Emerging Technologies, and everyone's overspending on the cloud
Two things to know today The Gartner Hype cycle for Emerging Technologies AND Everyone’s overspending on the cloud Do you want to get the show on your podcast…
Business of Tech: Daily MSP News & IT Services AnalysisI Spied on Your Business: Signs to look for corporate espionage and the SMB risks with Karim Hijazi
Karim Hijazi has been at the forefront of attacker counterintelligence and infiltration research for the last decade, developing new ways for security teams to…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug-12-2022: Security fears tipping point, and Krebs calls for US Digital Agency
Two things to know today Are we at a tipping point for security fears? AND Krebs calls for a US Digital Agency Do you want to get the show on your podcast app…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug-11-2022: Remote work & Salary equilibrium, positive signs for services
Two things to know toda Remote work hits equilibrium as salaries do too AND Positive signs for the service economy Do you want to get the show on your podcast…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug-10-2022: AI & ML cloud debate, No to AI Patents, and MS Office expiration dates clarified
Three things to know today To cloud or not to cloud, that’s apparently a question for AI and ML US Courts say no AI Patents AND Microsoft’s Office expiration…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug-9-2022: US Ambassador to cyber's plan, conflicting tech job data
Two things to know today US Ambassador to Cyber gets his chance to shine AND The conflicting signals around tech jobs Do you want to get the show on your…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug-8-2022: Digital transformation, revisited, and MSP breach takes down the NHS
Two things to know today Digital transformation may not be all it’s cracked up to be AND An MSP breached, taking down the UK’s NHS Do you want to get the show…
Business of Tech: Daily MSP News & IT Services AnalysisWhy diversity isn't improving, and what to change to make more diverse companies with Laura Raynak
Laura Raynak is a motivational speaker, an entrepreneur, and a certificated management consultant. She is also a lifelong student of people and leadership and…
Business of Tech: Daily MSP News & IT Services AnalysisFri Aug-5-2022: Labor and work data examined, NFT use case, and subscription training.
Three things to know today Ups, downs, and levels in labor and work data to make sense of A possible use case for NFTs? AND AWS’s Subscription Skills offering…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug-4-2022: Automation adoption, SBA on SMB, and what is protestware?
Three things to know today More automation investments than you might have guessed The SBA shows both SMB growth and shrinkage in federal contracting AND Let’s…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug-2-2022: Job switching for more cash, Cloud market shares, and three year lifecycles questioned
Three things to know today Job switchers really are making more cash Cloud market shares updated AND Let’s talk about three-year lifecycles Do you want to get…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug-1-2022: Bills passed, the Justice Department's self-reflection, and Net Neutrality
One packed thing to know toda Bills that have passed The Justice Department’s self-reflection AND Net Neutrality is back. Do you want to get the show on your…
Business of Tech: Daily MSP News & IT Services AnalysisImplementing the 4 day work week for IT Services Companies with Rob Krecak
Rob Krecak is a thrill-seeker, self-professed nerd, question asker, voracious reader, competitor, keynote speaker, and business builder. When he first got his…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul-29-2022: Employers failing to force workers back, and Microsoft's possible SMB weakness
Two things to know today Employers are failing to force people back to the office AND Microsoft’s earnings call reveals possible SMB weakness Do you want to…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jul-28-2022: No More Ransom at six, and Service Leadership's 2022 Profitability Report
Two things to know today Europol celebrates six years of No More Ransom and reveals successes AND Service Leadership’s 2022 Profitability report – how is the…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul-27-2022: Subscription fatigue approaches; CISA's leader on story telling
Two things to know today How many more subscriptions can customers take? AND CISA’s leader talks about storytelling Do you want to get the show on your podcast…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul-26-2022: IT Services seasonality, small telco struggles
Two things to know today The seasonality of IT services and the priorities of those SMBs AND The struggle to replace Chinese tech in telecom Do you want to get…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul-25-2022: Amazon's healthcare push, SMB priorities, and Verizon insights
Three things to know today Amazon’s bigger move into healthcare Shocking, I say shocking, news about SMB priorities AND Verizon’s one bright spot in their…
Business of Tech: Daily MSP News & IT Services AnalysisIT Security is a tax on businesses: How to change your messaging to be more effective around security
T Security is a Tax on businesses. It’s not even a very good tax. Most business owners may grumble about taxes, but there are certain services you get for that…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul-22-2022: In person sales are dead, building occupier sentiment, and UK heatwave hits the cloud
Three things to know today In-person sales are dead, says this report The latest Occupier Sentiment AND UK’s heat wave impact on the cloud Do you want to get…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jul-21-2022: Microsoft Inspire Highlights, Carrier woes, and Microsoft on Macros, again
Three things to know today Microsoft Inspire Highlights The 5G promise goes undelivered by US Carriers AND Microsoft’s Macro reversal, again Do you want to get…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul-20-2022: Gen Z hates working from home, and North Korea is coming for your profit
Two things to know today Gen Z apparently hates working from home AND North Korea is coming for your small business profits Do you want to get the show on your…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul-19-2022: Recession planning, outlined, emojis and search and their insight into new customers
Two things to know toda The recession planning conversation, outlined AND Gen Z talks and searches in a whole new way Do you want to get the show on your…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul-18-2022: The House's cyber moves, FCC & FTC, Vendor promises, and MS's Chief Partner Officer
Three things to know today The House passes a round of cyber rules while the FCC and FTC take stock Vendor promises, examined AND Microsoft’s Chief Partner…
Business of Tech: Daily MSP News & IT Services AnalysisInsights into MSP M&A with Nicholas Ashford, and how he values organizations
Nicholas Ashford is a founding partner at Fordhouse, a specialist UK SME buy-and-build fund. He leads the MSP sector investment and is responsible for…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul-15-2022: June inflation data shows the trend, Kaseya's IT Ops Report, and CRM opportunities
Three things to know today Inflation… up a lot, but like all things now, it’s inconsistent Kaseya’s IT Operations Report examined AND One in four businesses…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jul-14-2022: Technology Vision 2022 w/ MSP advice, MFA, and Log4J goes endemic
Two things to know today Accenture’s Technology Vision 2022 AND MFA, plus Log4J goes endemic Do you want to get the show on your podcast app or the written…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul-13-2022: Microsoft's rollback, Autopatch at GA, and surprising employee sentiments
Two things to know today Microsoft’s rollback, plus Autopatch hits GA AND Your employees may not like socializing as much as you think they do Do you want to…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul-12-2022: What CEO's are saying about the climate, and bad tech drives away employees
Two things to know today What are CEO’s saying about the current climate? AND Bad tech drives away employees Do you want to get the show on your podcast app or…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jul-11-2022: Update on the Louisiana MSP registration law, plus Congress and the EU moves
Two things to know today Let’s update on that Louisiana MSP registration law AND Upcoming priorities for Congress while the EU gets things done Do you want to…
Business of Tech: Daily MSP News & IT Services AnalysisFinding candidates in today's market with Ted White of Vertical Talent Solutions
Ted White is with Vertical Talent Solutions, an Infrastructure IT recruiting firm in Connecticut, focusing on MSP candidates for MSPs. With 23 years of…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul-8-2022: MI5 & FBI warning, cybersecurity burnout, iOS Lockdown, and moves from N-Able and Acronis
Four things to know today API security and a sharp warning from MI5 and the FBI Cybersecurity burnout Apple’s lockdown mode AND N-Able and Acronis moves to…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jul-7-2022: Why customers leave MSPs, and why they stay; mainframes, and employee benefits
Three things to know today Why customers leave MSPs and why they stay Mainframes at FedEx – and why we care AND Employee benefits, and what they look for Do…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jul-6-2022: Generational divides in the workforce, and right to repair by Google.. and Massachusetts =
Two things to know today Some generational differences to consider in the workplace AND Google moves on right to repair while Massachusetts is delayed Do you…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jul-5-2022: Spend on security, cloud, and even GPUs, plus hiring STARs
Two things to know today The state of play for IT spend on security, cloud, and even GPUs AND Do you know about hiring STARs? You should. Do you want to get…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jul-1-2022: Q2 2022 Diversity Report, paying for cloud services via credit card, and a leadership change
Three things to know today The Q2 2022 Diversity Report Microsoft’s change in employee measurement AND Paying for cloud services by credit card – how extensive…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jun-30-2022: Things are weird, Microsoft backs off, and cyber insurance rates
Three things to know today Things are weird, say small business owners Microsoft backs off on an unpopular program change AND Maybe things aren’t so bad in…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jun-29-2022: IT Channel optimism, the FBI's warning about remote work in tech, and sentiment on remote work
Three things to know toda The IT Channel is optimistic… is that wise? The FBI's specific warning about remote work in tech AND Remote and hybrid work is…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun-28-2022: FTC actions, GitHub legislation, and Windows 8.1's coming end
Three things to know today The FTC flexes its muscles The Senator, GitHub, and the Trolls AND The clock starts ticking on Windows 8.1 Do you want to get the…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jun-27-2022: Gartner's 4 cybersecurity predictions & Roe v Wade's impact on IT Services
Two things to know today Gartner’s four predictions for cybersecurity AND Roe v Wade’s impact on IT services Do you want to get the show on your podcast app or…
Business of Tech: Daily MSP News & IT Services AnalysisDelivering Business Value: The Good Better Best Model of measuring IT Services
One of the things I think a lot about is the idea of using technology to deliver business value to end customers. It’s not easy. Frankly, if it were, everyone…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jun-24-2022: Worker unrest, mental health, and three things about Kaseya this week
Two things to know today Worker unrest and mental health data AND The three things I noted about Kaseya this week Do you want to get the show on your podcast…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jun-23-2022: Working through the confusion over the economy, and Congress' busy summer
Two things to know today Is anyone else feeling confused about the economy? AND Congress has a busy summer ahead – and a lot of it matters. Do you want to get…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jun-22-2022: Brex's messy SMB exit (and why we care) and IE died.. and there's impact
Two things to know today Brex got out of SMB and left a messy trail AND IE died… and here’s who is now impacted Do you want to get the show on your podcast app…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun-21-2022: Fed to the office; career growth and hiring; performance review impartiality
Three things to know today Is the fed really going back to the office? Career growth insights might help hiring AND Are those performance reviews really…
Business of Tech: Daily MSP News & IT Services AnalysisUsing LinkedIn effectively for IT Services & MSPs: Strategies from Daniel Alfon, LinkedIn Expert
Daniel Alfon is the author of Build a LinkedIn Profile for Business Success. Daniel joined LinkedIn in early 2004 and publishes Articles, interviews, and…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jun-16-2022: Exchange under attack as FBI & CISA collaborate, Congress moves further on privacy
Two things to know today Exchange Servers are under attack as the FBI and CISA collaborate AND Congress marches towards privacy legislation Do you want to get…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jun-15-2022: MSPs customers say they're shopping, Diversity reporting vs requirements
Three things to know today MSPs customers say they’re shopping for a new MSP Diversity reporting versus requirements AND Pour one out for IE Do you want to get…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun-14-2022: Are we in a recession? and Twitter's reporting change brings a learning
Two things to know today Are we in a recession? What the data really tells us AND Twitter’s reporting change brings a key learning Do you want to get the show…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jun-13-2022: Lessons from Virtual Courts, Meta's AR glasses, and we learn who turned Insteon back on
Three things to know today The second-order effect of virtual courts Meta’s new schedule for AR glasses AND The answer to who turned Insteon back on Do you…
Business of Tech: Daily MSP News & IT Services AnalysisCan MSPs deliver an outsourced CTO role? An interview with Joel Beasley, host of the Modern CTO
Joel Beasley is the host of the #1 leadership and technology podcast in the world, Modern CTO. Modern CTO is focused on interviewing high profile executives in…
Business of Tech: Daily MSP News & IT Services AnalysisFri Jun-10-2022: Insight into software spend, Microsoft's NDA moves, and a cloud mystery
Three things to know today Insight into startups' spend on software Microsoft’s new employee moves AND A cloud mystery – who turned on Insteon? Do you want to…
Business of Tech: Daily MSP News & IT Services AnalysisThu Jun-9-2022: Actionable insights on employee benefits, broadband investments, and a searchable encrypted database
Three things to know today Actionable insights into what benefits employees want and what they don’t Movement on broadband investments in the US AND A…
Business of Tech: Daily MSP News & IT Services AnalysisWed Jun-8-2022: New ransomware tactics, and IT services stories from Apple's WWDC
Two things to know today Both bigger and customer-centric new tactics from ransomware operators AND Notable IT services stories out of Apple’s WWDC Want to get…
Business of Tech: Daily MSP News & IT Services AnalysisTue Jun-7-2022: SMB IT perspectives, B2B Saas Percentages via partners, and the next Exchange Server
Three things to know today New SMB perspectives on the value of IT What percentage of B2B SaaS is via partners? AND The next Exchange Server gets a release…
Business of Tech: Daily MSP News & IT Services AnalysisMon Jun-6-2022: Jobs almost pre-pandemic, Right to Repair & Privacy laws, and Elon Musk
Four things to know today Almost back to pre-pandemic jobs levels, but not in the same places Right to Repair becomes law as a federal privacy one might just…