Shows / Business of Tech: Daily MSP News & IT Services Analysis
Business of Tech: Daily MSP News & IT Services Analysis
Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business. Every weekday, channel veteran Dave Sobel picks the MSP and IT services news that actually moves your margins, contracts, and risk, and answers the one question that matters: Why do we care? No vendor cheerleading and no press-release rewrites — independent…
Episodes
Business of Tech: Daily MSP News & IT Services AnalysisFinding 60K in customer's businesses with a unique differentiation: Orrin Klopper of Netsurit
Orrin Klopper is the CEO of Netsurit, which he co-founded 24 years ago during the lead-up to Y2K. At the time, organizations were being ripped off by IT…
Business of Tech: Daily MSP News & IT Services AnalysisFri Nov-4-2022: Productivity drops to lowest level since 40's, and the second ransomware summit
Two things to know today Productivity drops the furthest since the 1940s AND The White House holds the second summit on ransomware Do you want the show on your…
Business of Tech: Daily MSP News & IT Services AnalysisThu Nov-3-2022: Cloud spend, pay transparency hits, and new cybersecurity performance goals
Three things to know today Cloud spending – growing, or softening? Pay transparency hits NYC first AND CISA’s new cybersecurity performance goals Do you want…
Business of Tech: Daily MSP News & IT Services AnalysisWed Nov-2-2022: Break-fix is back, says Datto; AD Servers attack, and NY right-to-repair
Three things to know today Break-fix is back, says Kaseya’s Datto AD servers are spewing DDoS attacks AND Could New York pass the first right to repair law? Do…
Business of Tech: Daily MSP News & IT Services AnalysisTue Nov-01-2022: SaaS demand, Tech worker job listing decline, US cyber in Ukraine
Three things to know today SaaS demand among the SMB, measured Tech worker job listings shrink AND The US’s cyber unit in Ukraine Do you want to get the show…
Business of Tech: Daily MSP News & IT Services AnalysisMon Oct-31-2022: Cloud Providers Earnings calls & predictions, Microsoft HoloLens update
Two things to know today A review of the cloud providers earnings calls AND Microsoft struggles with HoloLens Do you want to get the show on your podcast app…
Business of Tech: Daily MSP News & IT Services AnalysisA former prosecutor and MSP lawyer weighs in on the Uber ruling
Bradley Gross is the founding partner of the Law Office of Bradley Gross, P.A., a law firm that focuses on transactions involving managed service providers…
Business of Tech: Daily MSP News & IT Services AnalysisFri Oct-28-2022: MSPs to save hybrid cloud, Zoom + Google Meet, and a framework for disruption
Three things to know today MSPs are here to save the hybrid cloud. Zoom and Meet interoperability AND A framework for disruption Do you want to get the show on…
Business of Tech: Daily MSP News & IT Services AnalysisThu Oct-27-2022: More economic outlooks, waste in cloud software, ransomware by industry
Three things to know today A bit more gloom with a ray of sunshine for the economic outlook The amount of waste in cloud software AND Ransom payments vary by…
Business of Tech: Daily MSP News & IT Services AnalysisWed Oct-26-2022: SMB cloud analyst insights, and IT leaders aren't being listened to
Two things to know today The SMB push to cloud and SaaS, with further data AND IT leaders aren’t being listened to Do you want to get the show on your podcast…
Business of Tech: Daily MSP News & IT Services AnalysisTue Oct-25-2022: What replaced commuting, Energy Star for security, and Passkeys in the wild
Three things to know today What employees are doing rather than commuting Energy Star labels for security AND Passkeys are now in the wild Do you want to get…
Business of Tech: Daily MSP News & IT Services AnalysisMon Oct-24-2022: Gender divide grew last year, Surgeon General warns on office toxicity
Two things to know today New study data on the gender divide in the workplace AND The Surgeon General weighs in on toxic workplaces. Do you want to get the…
Business of Tech: Daily MSP News & IT Services AnalysisWhat is the next big disruption in IT Services: What I Tell Investors
What area do I think is ready for disruption? What is the opportunity? What problem are we solving? Who are the legacy players? Who are the new entrants? Why…
Business of Tech: Daily MSP News & IT Services AnalysisFri Oct-21-2022: Overwhelming apps, new recession prediction, and tech regulation slows
Three things to know today The overwhelming rise of apps in business New data predicts the upcoming recession AND Tech regulation momentum slows as midterms…
Business of Tech: Daily MSP News & IT Services AnalysisThu Oct-20-2022: Gartner's 2023 predictions, the rise of the vertical SaaS company
Two things to know today Gartner’s slew of new predictions from their Symposium AND The rise of the vertical SaaS company Do you want to get the show on your…
Business of Tech: Daily MSP News & IT Services AnalysisWed Oct-19-2022: The perils of Zero-Trust, Microsoft's PC reinvigoration data
Two things to know today The perils of Zero Trust saturation AND Microsoft’s PC reinvigoration data Do you want to get the show on your podcast app or the…
Business of Tech: Daily MSP News & IT Services AnalysisMon Oct-17-2022: Microsoft Office ends, Cybersecurity Awareness Month damaging awareness
Two things to know today Microsoft Office is being phased out AND Is Cybersecurity Awareness Month bad for awareness? Do you want to get the show on your…
Business of Tech: Daily MSP News & IT Services AnalysisA Non-Profit Provider: What is TechSoup and how do they operate?
Michael Enos is Senior Director of Community and Platform for Techsoup Global. Techsoup’s mission is to build a dynamic bridge that enables design and…
Business of Tech: Daily MSP News & IT Services AnalysisFri Oct-14-2022: Healthcare orgs must give patients their data, Meta and Microsoft team up
Two things to know today Healthcare organizations must now give patients their data AND Microsoft and Meta team up while Google invests further to take on the…
Business of Tech: Daily MSP News & IT Services AnalysisThu Oct-13-2022: Subtle changes in the workplace to mine, four day work week trials in the US
Two things to know today The subtle changes in the workplace to mine for opportunity AND Four day work week trials expand and offer a resource to leverage Do…
Business of Tech: Daily MSP News & IT Services AnalysisWed Oct-12-2022: Jobs data analysis, salary research, and SMB optimism
Three things to know today Let’s analyze the jobs data New salary research points to mismatches for correction AND A hearty dose of SMB optimism Do you want to…
Business of Tech: Daily MSP News & IT Services AnalysisTue Oct-11-2022: Uber case security pros need to know, the security market, and opportunity in process
Three things to know today The Uber court ruling security pros need to know about How tough it is for security leaders AND The opportunity in business process…
Business of Tech: Daily MSP News & IT Services AnalysisThe mistake well intentioned businesses make, culture woes, and the zero sum game in diversity
William A. Adams is a rare combination of engineering sage and empathetic change leader. He’s a pioneer in promoting diversity who believes technology exists…
Business of Tech: Daily MSP News & IT Services AnalysisIs Privacy as a Service a viable offering for IT services companies?
A question from Mark, a Patreon supporter: I’m wondering if privacy as a service is a coming business model due to all the legal changes that are happening…
Business of Tech: Daily MSP News & IT Services AnalysisThu Oct-6-2022: Microsoft's Azure numbers, US/UK Data, and AI principles
Two things to know toda How much money does Microsoft make on Azure? AND The US/UK data sharing law, and the White House’s AI principles Do you want to get the…
Business of Tech: Daily MSP News & IT Services AnalysisWed Oct-5-2022: Cybersecurity money slows, Treasury wants insurance input, DEI Metrics
Three things to know today Cybersecurity money may not be flowing quite as easily anymore Treasury wants your input on cyber insurance AND DEI success metrics…
Business of Tech: Daily MSP News & IT Services AnalysisTue Oct-4-2022: Proximity bias, IT budget criteria, and a cautious take on the meta verse
Three things to know today Proximity bias is real in the office What criteria is driving IT Budgets AND The cautious take on the metaverse Do you want to get…
Business of Tech: Daily MSP News & IT Services AnalysisMon Oct-3-2022: Exchange & insurance insights, new cyber ambassador, and USB's new branding
Three things to know today Exchange under attack again as insurance weighs in on costs The new Cyber Ambassador takes charge AND USB’s smart new branding Do…
Business of Tech: Daily MSP News & IT Services AnalysisDefining AI, applying it, and measuring vendors with Peter Scott of Artificial Intelligence and You
Peter Scott is a futurist, coach, and technology expert helping people master technological disruption. After receiving a Master’s degree in Computer Science…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep-30-2022: The Q3 2022 Diversity Report, and how many businesses prioritize DEI?
Two things to know today The Q3 2022 Diversity Report AND How important is DEI to business owners? Do you want to get the show on your podcast app or the…
Business of Tech: Daily MSP News & IT Services AnalysisThu Sep-29-2022: Positive and negative market sentiment, Girls Who Code, and 14 Agencies who don't manage your data well
Three things to know today Positive and Negative sentiment on the market, and how to square the circle Girls Who Code book ban resurfaces AND 14 Federal…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep-28-2022: Gartner & Spiceworks each reveal IT priorities, and Women: Why are we tolerating this?
Two things to know today Gartner and Spiceworks each reveal IT priorities AND Women: Why are we tolerating this? Asks reddit group Do you want to get the show…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sep-27-2022: The relevance of IT services, and a law and a bill to consider
Two things to know toda New insights of the relevance of IT services companies AND One potential security bill and a new, finalized data law to consider Do you…
Business of Tech: Daily MSP News & IT Services AnalysisMon Sep-26-2022: Productivity Paranoia, Theater, and unlimited vacation
Two things to know today Warnings about “productivity paranoia” amidst “productivity theater” AND Unlimited vacation is a sham Do you want to get the show on…
Business of Tech: Daily MSP News & IT Services AnalysisStarting an MSP, tools providers holding MSPs back, and MSP disruption with Marcus Olson
Part 2 of the interview with Marcus Olson Marcus Olson is the CEO and founder of Pliancy, a technology-enabled professional services company that helps growing…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep-23-2022: Worrying labor and interest rates to come, and another use case for crypto
Two things to know today Worrying labor and interest rates to come in the market AN Another use case for crypto Do you want to get the show on your podcast app…
Business of Tech: Daily MSP News & IT Services AnalysisThu Sep-22-2022: Morgan Stanley data leak, firing moonlighters, and employees job hunting
Three things to know today Morgan Stanley leaked customer data because it didn’t wipe harddrives An IT services company fires 300 for moonlighting AND Tech…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep-21-2022: AWS on MSSP, MFA Fatigue & Uber, and iPhone 14 repairability
Three things to know toda AWS’s MSSP partner program MFA Fatigue and its role in Uber’s breach AND The iPhone 14’s repairability change Do you want to get the…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sep-20-2022: Measuring digital trust, securing recurring revenue, and more White House moves
Three things to know today Measuring digital trust in organizations Channel Partners' role in securing recurring revenue AND Revisiting White House cyber moves…
Business of Tech: Daily MSP News & IT Services AnalysisMon Sep-19-2022: 4 Key Customer Service trends, Crypto's big move, and sock puppets in security
Three things to know today Four key customer service technology trends Crypto makes its big change AND What do sock puppets have to do with security? Do you…
Business of Tech: Daily MSP News & IT Services AnalysisHow this bootstrapped provider hit $36M in revenue, with Marcus Olson
Marcus Olson is the CEO and founder of Pliancy, a technology-enabled professional services company that helps growing startups scale their corporate IT. Marcus…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep-16-2022: New rules for NIST compliance, security vendor reduction, and "act your wage"
Three things to know today New rules for NIST compliance from the US government Gartner says leaders are reducing the number of security vendors AND Maybe…
Business of Tech: Daily MSP News & IT Services AnalysisThu Sep-15-2022: State of Service, Zoom building email, and Apple & MS patching
Three things to know today The 2022 State of Service -- connection Is Zoom building an email service? AND Apple and Microsoft are changing patching Do you want…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep-14-2022: Tech salaries rise, and health data and copyright get new scrutiny
Two things to know today Despite layoffs, tech salaries continue to climb AND Health Data and Copyright law both get new scrutiny Do you want to get the show…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sep-13-2022: Forrester's CISO planning guide and Microsoft's change to payments
Two things to know today Forrester’s planning guide for CISOs gives focus areas AND Microsoft is going to stop taking checks Do you want to get the show on…
Business of Tech: Daily MSP News & IT Services AnalysisMon Sep-12-2022: SaaS costs to increase by 20%, IT leader alignment, and COVID mandates
Three things to know today SaaS software costs to increase up to 20% by 2025, says Gartner The Pulse of IT leaders points to business alignment AND COVID…
Business of Tech: Daily MSP News & IT Services AnalysisAddressing Mental Health Stress with Jason Hopcus
Jason Hopcus creates systems of people working to deepen their relationships with their work, their play, and ultimately our world. He presently serves as…
Business of Tech: Daily MSP News & IT Services AnalysisFri Sep-9-2022: CISA's call for comment, diplomatic consequences for cyber
Two things to know today CISA calls for industry input as we examine new security data AND The first diplomatic consequences for cyber attacks Do you want to…
Business of Tech: Daily MSP News & IT Services AnalysisThu Sep-8-2022: Managed Services Deal size, cyber insurance rates, and US Broadband competition
Three things to know today New data on the size of managed services deals Cyber insurance rate predictions include new alliances AND US Broadband reaches new…
Business of Tech: Daily MSP News & IT Services AnalysisWed Sep-7-2022: Labor market moves to consider, and back to the office tensions continue
Two things to know today The labor market isn’t improving, so what’s the smart move? AND Back in the office tensions continue Do you want to get the show on…
Business of Tech: Daily MSP News & IT Services AnalysisTue Sep-6-2022: Fed Chair insights, geopolitics now a concern, and PC sales and tech investments
Three things to know today What did the Fed chair reveal about the future Geopolitical issues are now a key concern for business AND PC sales and the coming…
Business of Tech: Daily MSP News & IT Services AnalysisImplementing a system for employee fulfillment at work with James Laws
James Laws is the CEO and Co-Founder of Saturday Drive, a business development firm focused on making the world better, one company at a time. Under his…
Business of Tech: Daily MSP News & IT Services AnalysisMarketing Automation, Digital Marketing, and E-Commerce with Michelle Nedelec
International bestselling author, Michelle Nedelec is an expert in Entrepreneurialism and the founder of Awareness Strategies. She’s run her own series of…
Business of Tech: Daily MSP News & IT Services AnalysisA framework for delivering vCIO services with Stuart Holtby
In 1989, Stuart Holtby started Allstar Tech as a boutique IT consulting practice helping SMEs with networking microcomputers. It wasn’t until the mid 90’s that…
Business of Tech: Daily MSP News & IT Services AnalysisHow MSPs should interact with the FBI with Special Agent in Charge Matthew J. DeSarno
Special Agent in Charge Matthrew J. DeSarno joined the FBI in 2002 and was assigned to the San Diego Field Office. In 2009, Mr. DeSarno was promoted to…
Business of Tech: Daily MSP News & IT Services AnalysisWhat is PE, what deals are happening now, and what the market looks like with Abe Garver
Abe Garver leads the MSP Team at FOCUS Investment Banking, which was ranked the #1 Lower Middle Market Investment Bank by Axial. Abe is an M&A investment…
Business of Tech: Daily MSP News & IT Services AnalysisThu Aug-25-2022: Ditching cyber insurance, and talent acquisition concerns
Three things to know today Ditching cyber insurance is a growing trend, so how are companies addressing it? Talent acquisition concerns among executives AND…
Business of Tech: Daily MSP News & IT Services AnalysisWed Aug-24-2022: Remote work analysis and the Worker Productivity Score
One topic to know today with three parts An analysis of remote work The rise of the Worker Productivity Score AND Why do we care? Do you want to get the show…
Business of Tech: Daily MSP News & IT Services AnalysisTue Aug-23-2022: Apprenticeships for tech, DOD says NO to software with CVEs, and deep fake voice scams
Three things to know toda New interest in apprenticeships The DOD says no to software with vulnerabilities AND Deep fake voice scams are the new phishing…
Business of Tech: Daily MSP News & IT Services AnalysisMon Aug-22-2022: Quiet quitting, CISO pay, and is ransomware slowing?
Three things to know today Quiet quitting gets press Want to know what CISOs make? AND Is Ransomware slowing? Do you want to get the show on your podcast app…