Shows / One Step Better Podcast
One Step Better Podcast
Tune in for insight to help small business owners and their teams get One Step Better every day. You'll gain practical tools to help you improve processes and empower your team.
Episodes
One Step Better PodcastHow to Grow Without Outgrowing Your Capacity
Growing your business is exciting, but also comes with a lot of learning curves. How can you avoid outgrowing your operational capacity and create…
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How to Improve Your Local SEO
In the digital age, SEO is the secret sauce that makes your business more visible to the world. It's complicated and comprised of reviews, rankings, keywords…
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The Difference Between an Employee and an Independent Contractor
Do you know the difference between an employee and an independent contractor? Did you know that it's not the employer's decision to make? In today's episode of…
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Measuring What Matters: Financial Benchmarks for Businesses
Do you know how successful your business is from a numbers standpoint? Making wise decisions for your growing business can only happen when you understand your…
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Empathetic Selling
The job of a salesperson has changed a lot in the midst of an ever-increasing digital world. Even so, much of successful sales still rely on an intrinsically…
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Change is Major
Change is scary, but it doesn't have to be disruptive. In today's episode of the #OneStepBetter Podcast, Mike is joined by Shelby and Kacie to discuss the…
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Cost of a Bad Hire
According to the U.S. Department of Labor's estimates, a bad hire costs a company at least ⅓ of that individual's salary. That's a lot of money out the window…
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Uncomfortable Conversations
You have some solid employees. And yet, some show up late, some start rumors, and others just wear waaaay too much cologne. In today's episode of the…
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How Company Values Shape Your Team As You Grow
If I offer professional development opportunities for my employees, will they just outgrow my organization? This is a common fear for business owners. But…
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Should You Motivate with Money?
Is money your main motivator at work? As new hires come on and seasoned employees decide whether or not to stick around, it's important to know the things that…
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Cybersecurity for the Mobile Workforce
Is your company's data safe? Are you or your remote workers at risk of getting hacked? As the workforce becomes increasingly remote, cybersecurity…
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The New Challenges of Supporting Remote Employees
Do you trust that your remote employees are actually doing the work? To run a business well, it's essential to have trust in your workforce, regardless of…
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How to Hire Well as a Home Health Care Business
With many people seeking a change in their careers, high-turnover industries are struggling even more to recruit and retain employees. In today's episode of…
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How To Create Great Culture With A Hybrid Team
As working from home has become a widely accepted practice post-pandemic, many employers find themselves needing to balance the new-found flexibility of their…
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Hiring is Hard Right Now
With many individuals feeling empowered to leave and change jobs, hiring has presented a whole new set of challenges for business owners in 2022. In today's…
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Being a Pulse Taker
Mike is joined in the studio this week by our HRO guru Greg Henderson. This week they focus on being leader and knowing how to gauge the pulse of your…
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Being Grateful
It’s a very special (and quick) Thanksgiving episode serving as a quick reminder to remember to thank your employees for all their hard work. #business…
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Employer Spotlight: Mandy Patrick
Meet the woman behind it all here at Patrick Accounting and Whirks; Mandy Patrick! She oversees the day to day operations and keeps this place on track. She…
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Developing Customers
Mike is joined by our Sales and Marketing Leader Shelby Betts to discuss the pros and cons of diversifying your client base and when is the best time to really…
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Why a Great Mentor Matters
Having a great mentor can make all the difference in the world. In this episode of the #OneStepBetter podcast Mike is joined by our HRO manager, Greg…
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Money Money Money
This episode of the #OneStepBetter podcast covers a ton of topics under the umbrella of Money; debt, investing, taxes, cash flow, budgeting, owner's…
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Client Spotlight: Pink Ribbons
In honor of #BreastCancerAwareness month Shelby Betts hosts a very special Client Spotlight addition of the #OneStepBetter podcast with Pink Ribbons owner…
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Planning For Year End
You may be thinking, it's October, why are you talking about "Planning For Year End"? Well, as a business owner, if you haven't already begun this processes…
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Training That Sticks
Taking business trips is an essential part of being a business owner, but how do you best leverage these trips to maximize their benefit? And how far away do…
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Business Trips
Taking business trips is an essential part of being a business owner, but how do you best leverage these trips to maximize their benefit? And how far away do…
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Leading With Uncertainty
Leading with uncertainty... all organizations are facing this today with the boom of the Covid Delta variant. Between the government mandates and the potential…
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Employee Spotlight: Lacey Washburn
Please join us in welcoming our Client Care Coordinator Lacey Washburn to our Employee Spotlight edition of the One Step Better podcast! When things need to…
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Transparency in HR
Greg Henderson is back in the studio again this week to continue discussion on the topic of HR. Some of the biggest questions employers have revolve around…
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Firing Processes
Our HR specialist Greg Henderson joins Mike to discuss the right and wrong ways business handle terminating their employees. He lays out the simple ways you…
One Step Better PodcastLeaders and Managers
One thing that is critical to the success and growth of any business is developing the next level of leaders and managers. Matt and Mike give their tips for…
One Step Better PodcastIt's Not Personal It's Business
One thing most business owners will encounter at some point is being faced with the decision to hire a family friend or family member. Matt Patrick opens up…
One Step Better PodcastEmployee Payroll Questions
When it comes to payroll there will always be questions. This week's episode of the #OneStepBetter podcast focuses on some of the questions we hear most often…
One Step Better PodcastGossip
Gossip is something that is inevitable. Or is it? We all know it can eat away at a work place and create a hostile environment, but what exactly is it? Where…
One Step Better PodcastGrowth and Growing Pains
One thing that all businesses have in common is growing pains. In this week's episode of the #OneStepBetter podcast, owner Matt Patrick opens up to Mike about…
One Step Better PodcastCustomers
What does every business need? Customers. But how do you attract them? Where do you look to find them? What are they looking for exactly? Mike and Shelby dive…
One Step Better PodcastBe Healthy @ Home Client Spotlight
Let us introduce you to our Client Spotlight guests Brandis and Eddie Wilmore of Be Healthy @ Home! They give an inside look at what it has been like to work…
One Step Better PodcastCompensation
Discussing compensation shouldn't be awkward, but it is for a lot of people. Matt and Mike discuss their views on compensation and how a performance incentive…
One Step Better PodcastCustomer Service
When you think of Customer Service does your mind immediately go to your negative experiences? Mike and Shelby discuss why customer service is critically…
One Step Better PodcastKRA's
It's true, Matt and Mike had been avoiding this subject. Why? Because they wanted to get it right. KRA's should be the foundation of any position within a…
One Step Better PodcastMarketing Strategy
This week on the #OneStepBetter podcast Mike is joined by our Marketing Coordinator Gia Rolen. They discuss trends in marketing and how small business can…
One Step Better PodcastHow to Take a Vacation and Really Be Away
This is a problem that pretty much everyone struggles with, how do you take a real vacation? As an owner or a leader you might feel the pressure to work while…
One Step Better PodcastClient Spotlight: MGC Kids
This week is a special Client Spotlight with the team behind MGC Kids! They talk with Mike and Greg about the passion behind what got them started and how the…
One Step Better PodcastDaily Huddle
This is a topic we get asked about often by our clients; what exactly is our daily huddle? In this week's episode of the #OneStepBetter podcast Matt and Mike…
One Step Better PodcastAccountability
Mike and Greg talk about all aspects of #accountability in this week's #OneStepBetter podcast. So what exactly do they mean by accountability? For this…
One Step Better PodcastEmployee Spotlight: Kaitlyn Wright
If you want a job at Patrick Accounting or Whirks she will be the very first face you see! This week's Employee Spotlight is on our HCM Specialist Kaitlyn…
One Step Better PodcastLeadership
Mike and Greg begin this episode of the #OneStepBetter podcast with the question: "Who is the leader of the #Avengers?" Which brings them to the topic of…
One Step Better PodcastTime Traps
Time is money. And for small business owners falling into time traps can greatly impact the overall productivity of their companies. Matt and Mike talk about…
One Step Better PodcastClient Spotlight: LiquidGoldConcept
Mike & Shelby are joined by Anna Sadovnikova of LiquidGoldConcept, which specialize in simulation-based learning in maternal-child care. Anna has an incredible…
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Client Spotlight: Duncan Williams
This week on the #OneStepBetter podcast, Matt and Mike are joined by special guest David Scully of Duncan Williams Asset Management. You can contact David…
One Step Better PodcastHiring: People and Processes
Matt and Mike talk about all the things that go into bringing a new person into your organization. Companies have to be strategic in how they find the right…
One Step Better PodcastCommon Issues of Small Businesses
Matt and Mike cover several different types of issues you need to know, whether you are a small business just getting started or an established business that's…
One Step Better PodcastEmployee Spotlight: Kim Pope
This week's episode is an Employee Spotlight on our Director of Accounting Kim Pope! Get to know Kim a little bit better in our latest #OneStepBetter podcast!…
One Step Better PodcastHow to Ease Your Back Office Burden
When most people think of a business they look at the services it provides. But any business owner will tell you that one of the hardest parts isn't what…
One Step Better PodcastAvoiding Distractions
Distractions are a part of life, whether it be at home or at work. So how do you get around those distractions so that you can get the tasks you need to get…
One Step Better PodcastTaking the Good from the Bad
As a leader, every situation can be used as an opportunity to grow, especially the bad ones. Matt and Mike talk about the not so great leaders they have had in…
One Step Better PodcastCore Values
In this week's episode of the #OneStepBetter podcast, Matt and Mike discuss what is at the heart of Patrick Accounting and Whirks; our Core Values: - Own It -…
One Step Better PodcastWhat Your Accountant Wishes Your Knew
Let's face it, accounting is not the most glamorous job. BUT it is one the most important aspects of running a business. As a business owner are you helping or…
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Outsourcing
Outsourcing is a critical tool for most small businesses, but how do you know if it's right for you? Mike and Shelby discuss why outsourcing is so important…
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How To Keep Leadership From Bottlenecking Your Business
Matt and Mike start his week talking about the fuel of most companies; coffee. They quickly discuss the trials and errors they experience providing it for…
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Living In A Virtual World
Matt and Mike start this episode with discussing how their spouses support them in honor of "Spouse's Day" and how important it is to remember those who…