Latest / What is Business Development? / Episode 100: BD Leader...Top 3 BD Tactics from Harris Fanaroff, Founder & CEO of Linked Revenue
Transcript
- 0:03Speaker 1: Welcome to the Business Development podcast, brought to you by
- 0:06Speaker 1: the Global Business Development Association, delivering the strategies and tactics
- 0:11Speaker 1: to boost your career and corporate growth.
- 0:20Speaker 2: Hello BD pros, and welcome to the Global Business Development
- 0:24Speaker 2: Associations podcast called What is Business Development? Now? I'm sure
- 0:31Speaker 2: a lot of you are on LinkedIn and you're out
- 0:36Speaker 2: there working your networks. But you wouldn't you like to
- 0:42Speaker 2: really build an impressive network and turn those relationships into
- 0:46Speaker 2: some real revenue. Yep, I'm sure you do.
- 0:50Speaker 3: I do.
- 0:51Speaker 2: We always like to build our networks as business developers. Well,
- 0:54Speaker 2: today we are going to have a guest with us
- 0:58Speaker 2: today to walk us through some of the top tactics
- 1:01Speaker 2: for building out your network and generating some real revenue.
- 1:05Speaker 2: But before we get to that, if you also want
- 1:07Speaker 2: to learn how to build some serious revenue, then get
- 1:10Speaker 2: your copy of the Business Development Body of Knowledge, and
- 1:13Speaker 2: that is the core document that is the baseline understanding
- 1:18Speaker 2: for the business development profession. And when you read the book,
- 1:22Speaker 2: you can take the Business Development Professional Certification exam available
- 1:28Speaker 2: at the Global Business Development Association website that's GBD Association
- 1:34Speaker 2: dot org. Get your copy of the book, get your certification,
- 1:37Speaker 2: and get to big growth in business development. All right, well,
- 1:41Speaker 2: let's jump into introducing our guest today. His name is
- 1:45Speaker 2: Harris Fanneroff and he is the founder and CEO of
- 1:49Speaker 2: Linked Revenue. And at linked Revenue, they specialize in relationship
- 1:54Speaker 2: based selling. Everything they do is rooted in your voice,
- 1:58Speaker 2: your network, and your goals. They co create content that
- 2:02Speaker 2: feels natural to you and research where your connections can
- 2:06Speaker 2: open doors and send personalized outreach that leads to real conversations.
- 2:12Speaker 2: You don't have to spend hours on LinkedIn. They keep
- 2:15Speaker 2: you accountable to a process that works while making sure
- 2:18Speaker 2: your authentic voice shows up where it matters most. And
- 2:23Speaker 2: the authentic voice for Linked Revenue is showing up here today. Harris,
- 2:30Speaker 2: thank you for joining the show.
- 2:32Speaker 3: Thanks so much for having me. Tony really excited to
- 2:34Speaker 3: be here. Yeah.
- 2:35Speaker 2: So, Harris, tell us a little bit. How did you
- 2:37Speaker 2: get into the business development field and what really drove
- 2:41Speaker 2: you to create Linked Revenue.
- 2:45Speaker 3: I'll give the short and condensed version. So I grew
- 2:49Speaker 3: up obsessed with sports, and really baseball was my thing.
- 2:54Speaker 3: That was what I focused on, That was where I
- 2:56Speaker 3: spent all my time and attention and energy. I was
- 3:00Speaker 3: drafted out of high school by the NATS here in DC.
- 3:03Speaker 3: I didn't go I went to college instead, and I
- 3:06Speaker 3: wasn't good enough to get draft out of college, so
- 3:08Speaker 3: I had to figure out what do I do with
- 3:10Speaker 3: my life post sports, And like many other people, I
- 3:15Speaker 3: struggled with that transition. I applied to a bunch of jobs,
- 3:18Speaker 3: got denied from a bunch of jobs. And actually, it's
- 3:21Speaker 3: pretty funny. I was just reminded of this recently. But
- 3:24Speaker 3: I was sitting in so senior year of college, I
- 3:27Speaker 3: tore my ACL and I spent a lot of time
- 3:30Speaker 3: in physical therapy, and I was sitting in the lobby
- 3:34Speaker 3: of the physical therapy office and I got to know
- 3:37Speaker 3: the front desk person pretty well, and she asked me
- 3:40Speaker 3: what I was doing next year, and I said, I
- 3:42Speaker 3: have no idea. And she said, well, my daughter works
- 3:45Speaker 3: for this company and she travels around the country and
- 3:49Speaker 3: she's in sales and she makes a lot of money
- 3:50Speaker 3: and she really likes it. I said, that sounds pretty interesting.
- 3:54Speaker 3: And that was actually where I started my career, was
- 3:57Speaker 3: cold calling chief nursing officer for a company called the
- 4:01Speaker 3: Advisory Board Company, which a pretty big company here in DC.
- 4:04Speaker 3: And I spent my first year, cold calling, cold emailing,
- 4:09Speaker 3: doing all the difficult things of inside sales. That was
- 4:12Speaker 3: where my career started in business development.
- 4:15Speaker 1: Yeah.
- 4:15Speaker 2: Well, you know, it's always interesting to hear business developers
- 4:18Speaker 2: talk about how they enter the profession because everybody has
- 4:21Speaker 2: a unique story. A lot of people just kind of
- 4:23Speaker 2: fall into it, just like you did. And so I
- 4:27Speaker 2: think that's fascinating. Now. You know you then progress through
- 4:32Speaker 2: the business development profession and then you created linked revenue.
- 4:37Speaker 2: Why did you do that?
- 4:39Speaker 3: So in twenty twenty, I was working I was leading
- 4:42Speaker 3: business development for a small leadership development company and our
- 4:48Speaker 3: full way that we got new business was we would
- 4:52Speaker 3: follow the founder or one of the consultants to wherever
- 4:55Speaker 3: they were in person and talk with that client about
- 4:59Speaker 3: who else they knew or who else inside the company
- 5:04Speaker 3: would be good for new business. And so I took
- 5:07Speaker 3: the job in January of twenty twenty. In March of
- 5:10Speaker 3: twenty twenty, we stopped doing in person workshops in person gigs,
- 5:15Speaker 3: and so it was like, oh my god, we have
- 5:17Speaker 3: to find a new way to generate business. And so
- 5:21Speaker 3: I took a social selling course in March of twenty twenty,
- 5:26Speaker 3: and I said, this is pretty cool. This is pretty interesting,
- 5:28Speaker 3: and so it was about how to create content on
- 5:30Speaker 3: LinkedIn and Twitter. It was Twitter at the time, and
- 5:33Speaker 3: I said, I'm going to start to do this for
- 5:34Speaker 3: myself and for our CEO and founder. And we were
- 5:39Speaker 3: able to utilize that content creation aspect to do really
- 5:44Speaker 3: well for the business in a time where we were
- 5:46Speaker 3: really nervous and worried about it. And I kept creating
- 5:49Speaker 3: content ever since. Then. I went and I went to
- 5:53Speaker 3: another company, a big staff in company, and then about
- 5:58Speaker 3: nine months into that, I was having lunch with a
- 6:01Speaker 3: mentor of mine and he brought a friend of his
- 6:04Speaker 3: and at the end of the lunch, the one guy
- 6:07Speaker 3: goes to the other and says, hey, Harris is really
- 6:08Speaker 3: active on LinkedIn. I know you brought that up to
- 6:10Speaker 3: me the other day, Like what questions do you have?
- 6:12Speaker 3: And so he's like, what's your process for doing this?
- 6:14Speaker 3: I said, here's what I do. He said, I don't
- 6:16Speaker 3: have any time for that. Will you do it for me?
- 6:18Speaker 3: And I said, will you pay me to do it?
- 6:20Speaker 3: And he said yes, And I took all my first
- 6:21Speaker 3: client at that point. That was about two and a
- 6:23Speaker 3: half years ago almost at this point, and then boom bom, boom.
- 6:26Speaker 3: One thing led to another, and now that's what we do.
- 6:29Speaker 3: We help busy executives who don't have the time create
- 6:32Speaker 3: valuable content, connect with the right people, and send personalized
- 6:35Speaker 3: direct messages. And it was really built out of just
- 6:38Speaker 3: a networking lunch. Wow.
- 6:40Speaker 2: Yeah, that is really fascinating.
- 6:42Speaker 3: You know.
- 6:42Speaker 2: I think back then five years ago, that was kind
- 6:45Speaker 2: of the beginning of this concept of leadership LinkedIn presence.
- 6:50Speaker 2: I think a lot of leaders at the time were
- 6:52Speaker 2: just thinking, I don't have time for it. I'll just
- 6:55Speaker 2: let my people do this, and we'll just post stuff
- 6:58Speaker 2: on our company page, and we'll post the new people
- 7:02Speaker 2: that we hire and other things that probably most companies
- 7:05Speaker 2: other companies could care less about. And now I think
- 7:09Speaker 2: we've seen this trend really build up over the past
- 7:11Speaker 2: couple of years where you have, particularly within the high
- 7:15Speaker 2: tech space, you have some of these founders that are
- 7:18Speaker 2: really building massive networks, massive followers, and they're sharing a
- 7:23Speaker 2: lot of their most intimate challenges failures, and so I'm
- 7:29Speaker 2: excited to really deep dive your top three tactics on
- 7:33Speaker 2: how you do this, Harris. So let's jump into tactic
- 7:37Speaker 2: number one.
- 7:39Speaker 3: So tech number one, I would say not surprising, create
- 7:43Speaker 3: valuable content on a consistent basis for your ICPY, for
- 7:47Speaker 3: your ideal customer profile. To what you were just saying before,
- 7:50Speaker 3: I still think we're in the early innings of executives
- 7:55Speaker 3: creating consistent thought leadership content on LinkedIn, and I think
- 8:00Speaker 3: if you can do that effectively and consistently, you stand
- 8:03Speaker 3: out in a world where it's really hard to do that.
- 8:05Speaker 3: Why I love number one. I know you're going to
- 8:07Speaker 3: ask some questions around this, but why I love this
- 8:09Speaker 3: is because it's really hard to stay top of mind,
- 8:12Speaker 3: like your buyers are only ready to make a buying decision.
- 8:14Speaker 3: I think it's like five percent or whatever is that
- 8:16Speaker 3: stat It's like, how do I stay top of mind
- 8:18Speaker 3: on a consistent basis for a specific ICP. LinkedIn is
- 8:22Speaker 3: the only B to B channel that really matters for this,
- 8:25Speaker 3: and so doing so puts you in the one percent
- 8:27Speaker 3: of people who are actually going to do it on
- 8:29Speaker 3: a consistent basis. So creating valuable content on a consistent
- 8:32Speaker 3: basis for your ICP would be the number one tactic.
- 8:35Speaker 2: I would say, yeah, and that consistency is so tough
- 8:39Speaker 2: for people. I've been doing it for about two years.
- 8:43Speaker 2: I just decided all right, I'm just going to be
- 8:46Speaker 2: consistent and I'm going to produce content that I think
- 8:50Speaker 2: is valuable for people. It's informational, it helps advance their
- 8:54Speaker 2: business development career and build a following that way. And
- 9:01Speaker 2: you know, so many people think, oh, well, you know,
- 9:03Speaker 2: maybe my network isn't growing as quickly, or maybe I'm
- 9:06Speaker 2: not getting the engagements that I hoped I would get.
- 9:11Speaker 2: But I also like your approach to this, which is
- 9:16Speaker 2: your ICP, your ideal customer profile, your ideal prospect. They're
- 9:20Speaker 2: only in market for a very short period of time.
- 9:22Speaker 2: By the time they do show up show up in market,
- 9:27Speaker 2: they probably already made up their mind between one or
- 9:31Speaker 2: two vendors. So odds are you're probably late to the
- 9:35Speaker 2: game by the time you do know they're in market.
- 9:37Speaker 2: And if they if you're not top of mind, as
- 9:40Speaker 2: you said, you're not part of that consideration earlier on.
- 9:44Speaker 2: And I'll add that they're probably not liking, commenting and
- 9:49Speaker 2: reposting your content, but they're reading it. I've had so
- 9:52Speaker 2: many people come up to me and go, hey, Tony Man,
- 9:55Speaker 2: I love your content on LinkedIn. I'm like, could you
- 9:58Speaker 2: throw me a like or something.
- 10:00Speaker 3: Happened to me hundreds of times, hundreds of times.
- 10:02Speaker 2: Yeah times. Yeah, people and they're seeing it, they're reading it,
- 10:07Speaker 2: and you know that we could probably dive into the
- 10:09Speaker 2: algorithm and the latest changes in what the optimum content is.
- 10:14Speaker 2: But that is the key takeaway for tactic number one.
- 10:18Speaker 2: Keep it consistent and keep it geared towards delivering value
- 10:23Speaker 2: to your ICP.
- 10:24Speaker 3: Right mm hmmm. Yeah. And that's a big thing of
- 10:27Speaker 3: what I see is if an executive does create content,
- 10:29Speaker 3: it's a commercial for their company or it's just highlighting
- 10:33Speaker 3: some member of their team, and that's great to mix
- 10:35Speaker 3: in every so often, but like you want your CTO,
- 10:39Speaker 3: your CIO, your CHR, whoever you sell to that every
- 10:42Speaker 3: time you create content, they should get something from it.
- 10:45Speaker 3: And then you mix in a commercial every so often
- 10:48Speaker 3: or something about your team, like so many people have
- 10:50Speaker 3: that flipped on its head. It's like you want to
- 10:52Speaker 3: become the go to for valuable information. That's where actual
- 10:57Speaker 3: leads start to happen from this, and that takes real
- 10:59Speaker 3: dedicated work and focus that honestly, a very few percentage
- 11:04Speaker 3: of executives are doing and able to do on a
- 11:07Speaker 3: consistent basis.
- 11:08Speaker 2: Yeah, this is so true. Okay, all right, well let's
- 11:11Speaker 2: jump into tactic number two.
- 11:14Speaker 3: Number two, I would say is farm your network and
- 11:17Speaker 3: look for opportunities to reach out. So it's related to
- 11:20Speaker 3: number one as well. And this is one thing we
- 11:21Speaker 3: do for the executives that we work with is you
- 11:24Speaker 3: might start with a network of one thousand followers or
- 11:27Speaker 3: five thousand followers, and there's a very good chance there
- 11:30Speaker 3: is a good opportunity in your network that you're just
- 11:32Speaker 3: not thinking of. So we use Sales Navigator to figure out, Okay,
- 11:36Speaker 3: I have a network of twenty five hundred people, and
- 11:38Speaker 3: who I work with is a chro of a company
- 11:41Speaker 3: between one hundred and one thousand, and so the first
- 11:44Speaker 3: thing I want to do is I want to figure out, like,
- 11:47Speaker 3: who are those people already connected to me and my
- 11:49Speaker 3: network that I can easily first agree message and what's
- 11:52Speaker 3: the message that I want to send that and then
- 11:54Speaker 3: start to do that because instead of going after someone
- 11:56Speaker 3: completely cold, if you're creating content like, there are people
- 11:59Speaker 3: in your network who fit your ICP that you're probably
- 12:02Speaker 3: not thinking of, and so one is like look into
- 12:05Speaker 3: your current network and send outreach because going from a
- 12:08Speaker 3: warm hand is easier than a cold hands that would
- 12:10Speaker 3: be It's kind of mixed into this. But then the
- 12:12Speaker 3: second one is if you are creating content, look who's
- 12:15Speaker 3: engaging and use that as an excuse to outreach. I mean,
- 12:18Speaker 3: this is where our clients see the biggest amount of
- 12:21Speaker 3: success is someone fits your ICP and they and they
- 12:24Speaker 3: engage with the content, like use that as Hey, Tony,
- 12:27Speaker 3: great seeing your name Papaupa on LinkedIn. Would love to
- 12:29Speaker 3: share the latest of what we're seeing with linked linked
- 12:31Speaker 3: revenue and hear about what's going on with your business boom,
- 12:34Speaker 3: Like Tony and I work together a decade ago, but
- 12:37Speaker 3: now I have an excuse to reach out to Tony,
- 12:38Speaker 3: and I'm not a cold outreach guy. It makes me uncomfortable.
- 12:41Speaker 3: I don't want to do it. I never want a
- 12:42Speaker 3: cold call. I never want a cold email ever. Again,
- 12:44Speaker 3: what I love about LinkedIn is is there's a warm
- 12:47Speaker 3: signal to that outreach, and so farming your network and
- 12:50Speaker 3: thinking of reasons to outreach to them would be kind
- 12:53Speaker 3: of the second one that I would come up with.
- 12:56Speaker 2: Okay, and when you're farming the network, can you talk
- 12:59Speaker 2: a little bit more about that? Are you using us,
- 13:02Speaker 2: how you're using sales Navigator for example, or do you
- 13:04Speaker 2: even use sales Navigator And how do you do that
- 13:07Speaker 2: for your clients? Do they kind of paint the picture
- 13:10Speaker 2: of the ICP and then you do that analysis and
- 13:13Speaker 2: the filter setups for them exactly.
- 13:16Speaker 3: And I'm a huge fan of Sales Navigator, and I
- 13:18Speaker 3: would say one percent of people that actually have Sales
- 13:20Speaker 3: Navigator use it, and maybe that one percent is even
- 13:22Speaker 3: too high. I have had thousands of conversations with people
- 13:26Speaker 3: who have Sales Navigator and have never opened it and
- 13:28Speaker 3: used it. It is a tool that can be really,
- 13:30Speaker 3: really valuable if you actually know what you're doing and
- 13:33Speaker 3: have the time to do it. So that is something
- 13:34Speaker 3: that we run for our clients when we start off
- 13:37Speaker 3: with them, It's like, here's your network, here's your network
- 13:39Speaker 3: that fits your ICP. Let's go line by line on
- 13:43Speaker 3: what the message is to that person who we should
- 13:45Speaker 3: reach out to, and very often we uncover ten that
- 13:48Speaker 3: they're like, oh my god, I didn't know that person
- 13:50Speaker 3: ended up there, and that's an amazing opportunity because they
- 13:53Speaker 3: were a previous client from somewhere else. So it's like
- 13:55Speaker 3: doing the digging into their network and then executive to
- 13:58Speaker 3: executive outreach is going to work a way better than
- 14:01Speaker 3: BDR to executive outreach. I mean, that's what our business
- 14:03Speaker 3: model is really built upon, is like an executive is
- 14:07Speaker 3: going to be way more likely to reply to a
- 14:10Speaker 3: Pear executive than they are to SDR Harris reaching out
- 14:14Speaker 3: and saying, hey, at schedule a meeting for you. And
- 14:17Speaker 3: whether we like that or not, that's the reality of
- 14:20Speaker 3: the situation.
- 14:21Speaker 2: Yeah, And sometimes that's just the opening the door to
- 14:24Speaker 2: the support team that comes in and then picks up
- 14:27Speaker 2: the ball. Right, it's just a quick connection CEO to
- 14:30Speaker 2: CEO or executive to executive. Great, now let's hand it
- 14:33Speaker 2: off to our people. They'll continue the discussions for us.
- 14:37Speaker 2: And I also like what you're talking about, which is
- 14:40Speaker 2: leveraging LinkedIn Sales Navigator. You can just use regular LinkedIn
- 14:44Speaker 2: I suppose if you want. But I think you're going
- 14:46Speaker 2: to miss a lot of those trigger events. If they
- 14:50Speaker 2: move to a new company, it's somebody in your network.
- 14:52Speaker 2: You know, that's a great chance at trigger event to
- 14:54Speaker 2: say hey, congratulations on the new move, like to follow
- 14:58Speaker 2: up and learn more about what your initiatives are in
- 15:01Speaker 2: this new role. So I like what you're saying about
- 15:06Speaker 2: leveraging the LinkedIn, building the network, also keeping tabs on
- 15:10Speaker 2: the folks that are actually engaging with your content, although
- 15:15Speaker 2: some people, well a lot of people, as we previously said,
- 15:18Speaker 2: probably don't engage with the content. Are there other ways
- 15:23Speaker 2: that you know, just besides seeing a like or a
- 15:27Speaker 2: comment from someone, is there a way to also try
- 15:31Speaker 2: and build that network and know who's engaging who's Yeah.
- 15:38Speaker 3: Good question. I check all the people who view my
- 15:41Speaker 3: profile every single day. So if you have premium, you
- 15:44Speaker 3: can see who views your profile, and I don't spam
- 15:47Speaker 3: blast them. I just connect with them because something happened
- 15:50Speaker 3: where they were triggered by something that I came up somehow.
- 15:53Speaker 3: I don't know how, but I want to make sure
- 15:56Speaker 3: I'm connected with them. Because I'm creating content five days
- 15:58Speaker 3: a week. I went to to start to see that
- 16:00Speaker 3: content and get into that flywheel a little bit. So
- 16:02Speaker 3: that's something that I check every day. And then your
- 16:04Speaker 3: connection requests, like you're gonna have, of course a ton
- 16:07Speaker 3: of people trying to pitch you and spam and all
- 16:10Speaker 3: that stuff. But like when an ICP asked to connect
- 16:15Speaker 3: with you, accept and then send them a message, Hey Tony,
- 16:19Speaker 3: thanks for connecting let me know if I can ever
- 16:20Speaker 3: do anything be helpful for you, or what triggered you
- 16:22Speaker 3: to reach out, Like always looking to be a resource
- 16:24Speaker 3: for people I connect with. Like, those are two other
- 16:26Speaker 3: signals that we track and look for, and there tends
- 16:29Speaker 3: to be opportunity there.
- 16:30Speaker 2: Okay, the question I hear all the time should you
- 16:34Speaker 2: send a LinkedIn connection request with a note or without
- 16:38Speaker 2: a note?
- 16:39Speaker 3: You should send it without a note unless you actually
- 16:41Speaker 3: know them and have some type of connection to them.
- 16:45Speaker 3: We are all triggered that if there's a note in there,
- 16:47Speaker 3: that person's trying to sell me, and your odds of
- 16:49Speaker 3: success of them accepting are going to be way way lower.
- 16:52Speaker 3: If for some reason, I'm talking to you and you say, hey, Harris,
- 16:55Speaker 3: go reach out to John Smith and say Tony Gray said,
- 16:58Speaker 3: so definitely include that. If you don't have that as
- 17:01Speaker 3: a situation, just asked to connect, your odds are going
- 17:03Speaker 3: to be way higher.
- 17:05Speaker 2: Okay, great, Because I had a protracted argument with somebody
- 17:09Speaker 2: the other day about they're not argument a debate, an
- 17:12Speaker 2: academic debate about the benefits of note or no note.
- 17:16Speaker 2: And I'm a big fan of the no note concept too,
- 17:18Speaker 2: because if they do connect with you. Then that says
- 17:20Speaker 2: that they've reviewed your profile and they found some sort
- 17:23Speaker 2: of value in there. If they didn't, Okay, no big deal.
- 17:27Speaker 2: You can go back in and clear out all your
- 17:30Speaker 2: pendings that clearly somebody didn't accept. And I think it's
- 17:34Speaker 2: a ten days or something like that before you can
- 17:37Speaker 2: go ahead and send another connection request. Yeah, thirty days, okay,
- 17:42Speaker 2: all right, good stuff? All right, Well, okay, let's jump
- 17:45Speaker 2: into tactic number three.
- 17:47Speaker 3: Tactic number three, I would say, is be the chief
- 17:49Speaker 3: community officer for your ic PAY. So all of our
- 17:53Speaker 3: best clients are pretty intentional about this, where they are
- 17:58Speaker 3: consistently convening their ICP together. So we have a couple
- 18:01Speaker 3: clients who sell to HR, and it's really hard to
- 18:05Speaker 3: sell to HR. It's hard to sell to everybody. But
- 18:07Speaker 3: like HR, people really don't like to be sold to.
- 18:10Speaker 3: And so what several of our clients do is they
- 18:13Speaker 3: put on executive events with valuable thought leaders in different
- 18:17Speaker 3: cities all over the world, and then the outreach becomes like, Hey, Tony,
- 18:20Speaker 3: want to invite you to a intimate dinner with ten
- 18:24Speaker 3: of your peers that we're going to be having in
- 18:25Speaker 3: New York City, And we have this thought leader coming
- 18:29Speaker 3: and it's like, yeah, I want to go to that,
- 18:31Speaker 3: versus hey, come work with me for blah blah blah.
- 18:34Speaker 3: It's like nobody is going to ever reply to that.
- 18:37Speaker 3: And so my goal is to utilize LinkedIn, is to
- 18:39Speaker 3: how to take somebody from ice cold to a little
- 18:41Speaker 3: bit warmer and then like they're gonna hear about what
- 18:44Speaker 3: I do and hopefully they're interested and I'm gonna plant
- 18:46Speaker 3: enough of those seeds that good things are gonna happen.
- 18:49Speaker 3: When it's kind of related to number one, where it's like,
- 18:51Speaker 3: how do I become the person in my space where
- 18:54Speaker 3: every time somebody comes to something I put on, they're
- 18:57Speaker 3: gonna get value. So this is something I've been preaching
- 18:59Speaker 3: a ton of, especially in an increasingly AI world. It's like,
- 19:03Speaker 3: the chief community officer for your ICP inside companies is
- 19:08Speaker 3: a role that I think we will see more and
- 19:10Speaker 3: more of. And it's honestly a lot of the space
- 19:12Speaker 3: that my clients fit into is they are the chief
- 19:14Speaker 3: community officer for their prospects for that ICP. And I
- 19:18Speaker 3: think it's massive in an AI world where we can
- 19:21Speaker 3: send one hundred thousand messages spam messages and not get
- 19:24Speaker 3: a response.
- 19:26Speaker 2: Yeah, being the chief community officer, and this is so
- 19:33Speaker 2: critical because your community is ultimately what you're driving to
- 19:38Speaker 2: build on LinkedIn. You know, people say, oh, it's a network.
- 19:41Speaker 2: I say, it's actually a community. These are the people
- 19:44Speaker 2: that you like to engage with, you like to work with,
- 19:48Speaker 2: you like to collaborate with, you you want to do
- 19:51Speaker 2: business with. And I find that senior leaders are much
- 19:56Speaker 2: more responsive to Hey, here's a CEO dinner. We're organizing
- 20:01Speaker 2: with your peers, and you can get all of them
- 20:04Speaker 2: in a room. You don't even need to talk. They're
- 20:06Speaker 2: spending so much time enjoying talking to each other and connecting.
- 20:10Speaker 2: And then you become the person that everybody looks to
- 20:14Speaker 2: of Wow, I really valued the fact that you brought
- 20:17Speaker 2: me together in the room with a peer of mind
- 20:20Speaker 2: and I actually, you know, develop new business with them.
- 20:24Speaker 2: People really appreciate that when you bring all of them
- 20:29Speaker 2: together under one common purpose. I think that's a key
- 20:32Speaker 2: factor too, is understanding, you know, we're unified in purpose here,
- 20:36Speaker 2: and this isn't just random or random community of folks
- 20:40Speaker 2: that are just kind of all over the place. It's
- 20:42Speaker 2: building this unity of community and being the chief community
- 20:48Speaker 2: officer so when you're building out this community, are you
- 20:54Speaker 2: guiding your clients to intentionally create events, whether they're webinars
- 21:00Speaker 2: or live events. I suspect they're probably live events, right.
- 21:04Speaker 3: Live event, Yes, So we co create this and figure
- 21:07Speaker 3: out like what are the events, where are the events,
- 21:09Speaker 3: what should they be? And then we utilize LinkedIn to
- 21:12Speaker 3: invite people to these events, like people that have engaged
- 21:14Speaker 3: with their content, that have recently connected and so this
- 21:16Speaker 3: is a massive, massive part of what we do for clients.
- 21:19Speaker 3: And we work really well with someone who like they
- 21:21Speaker 3: understand this is part of their strategy and they're more
- 21:23Speaker 3: long term focused, Like we don't work well with the
- 21:25Speaker 3: person who's like, I need I need to schedule one
- 21:27Speaker 3: hundred calls tomorrow. It's like no getting conversations and good
- 21:32Speaker 3: conversations the right people and planting ten thousand business development
- 21:35Speaker 3: seeds and they sprout at different times is our methodology
- 21:38Speaker 3: and what we believe in. Like we spam blasting people
- 21:40Speaker 3: asking them to set up a meeting is never going
- 21:42Speaker 3: to work and not what we believe in. We work
- 21:45Speaker 3: more with the executive who puts on these events and
- 21:47Speaker 3: strategically invites the right people to them.
- 21:50Speaker 2: Now, who organizes that event. Is it something that your
- 21:53Speaker 2: team does or is that something that the client typically
- 21:56Speaker 2: does or do they use a third party?
- 21:58Speaker 3: The client that we work with usually has somebody internally
- 22:01Speaker 3: that helps to put that on. We help to get
- 22:03Speaker 3: people there, but like they had, the client size that
- 22:07Speaker 3: we tend to work with has that support in house.
- 22:11Speaker 2: Yeah, and folks that are listening, if you're not too
- 22:14Speaker 2: familiar with this, LinkedIn does have the feature where you
- 22:17Speaker 2: can create an event. I think it's company pages can
- 22:21Speaker 2: create an event. I'm not sure if an individual can
- 22:23Speaker 2: create an event, but the company page can certainly create
- 22:27Speaker 2: an event. And you can invite people to a live event.
- 22:32Speaker 2: You can invite them to a webinar, livestream. You can
- 22:36Speaker 2: invite also, I think out of groups, you think you
- 22:39Speaker 2: can also create an event. So when you're creating that event,
- 22:46Speaker 2: so your team then identifies those ICP looks through essentially
- 22:50Speaker 2: the executive's connections. These are first level connections, probably maybe
- 22:55Speaker 2: second some second level that you might be inviting that
- 22:57Speaker 2: maybe another trigger event. Maybe they ignored your initial connection request,
- 23:02Speaker 2: but you know, I think you can invite second level
- 23:05Speaker 2: connections to an event. If I'm not mistaken, you could
- 23:09Speaker 2: certainly send them a note a connection request with a
- 23:12Speaker 2: note if this is maybe the second time at BAT
- 23:14Speaker 2: for you, and just include a link to the event. Hey,
- 23:18Speaker 2: we'd love to see you at this event. Your peers
- 23:20Speaker 2: will be there. Here's a couple of connections that you
- 23:23Speaker 2: have that we know will be there.
- 23:25Speaker 3: So that's exactly that's like the type of stuff that
- 23:27Speaker 3: actually works. And I'm very pro in person events rather
- 23:32Speaker 3: than virtual Like inviting someone to a webinar, especially if
- 23:35Speaker 3: they're like a busy executive, maybe they'll accept, but like,
- 23:38Speaker 3: will they actually show up? I don't know, versus like
- 23:41Speaker 3: I'd rather do like a small intimate, in person meeting
- 23:44Speaker 3: that actually has like some ROI is more what we
- 23:48Speaker 3: tend to focus on.
- 23:51Speaker 2: Okay, great, well, folks. We've talked through three key tactics
- 23:55Speaker 2: on LinkedIn, especially for busy executives with Harris fannerof the
- 24:00Speaker 2: CEO and founder of linked Revenue. Harris, I'm just going
- 24:04Speaker 2: to summarize the top three tactics that you gave. Correct
- 24:07Speaker 2: me if I'm wrong, and add if I miss something.
- 24:09Speaker 2: But tactic number one is, you know, connect create content
- 24:18Speaker 2: that leads to connections. I should say, create that content
- 24:22Speaker 2: that is valuable to your ICP and be consistent every day.
- 24:27Speaker 2: And then tactic number two is harvest those farm and
- 24:31Speaker 2: harvest those relationships right. Get into understanding your ICP, who
- 24:38Speaker 2: they are. Connect with them blank request is perfectly fine
- 24:42Speaker 2: and sometimes preferred. And also use tools like Sales Navigator
- 24:48Speaker 2: where you can see trigger events for your connections that
- 24:50Speaker 2: may have moved to a new role. Perfect opportunity to
- 24:53Speaker 2: reach out, congratulate them, ask them what they're working on
- 24:56Speaker 2: in their new role. And then the third thing is
- 24:59Speaker 2: be your chief community officer. All of this builds up
- 25:03Speaker 2: by building out the content, the consistency, the messaging, your
- 25:09Speaker 2: top of mind, you're connecting, you're engaging. All of that
- 25:13Speaker 2: builds up to being the chief community officer for your
- 25:18Speaker 2: community that's driven by a key purpose to bring everybody
- 25:23Speaker 2: that's a leader in your community together in events, ideally
- 25:28Speaker 2: live events. Harris, you've been a pro in supporting us
- 25:33Speaker 2: today with your insights into LinkedIn and how executives in
- 25:39Speaker 2: the business development profession can really knock it out of
- 25:42Speaker 2: the park. How can folks connect with you follow your work?
- 25:47Speaker 3: Absolutely? Thank you, Tony for having me. The one caveat
- 25:49Speaker 3: to what you just said is for number one, with
- 25:52Speaker 3: the content. You don't have to do it every day.
- 25:54Speaker 3: I do it every day because I've been doing this
- 25:56Speaker 3: for five years and it's built into a habit. If
- 25:59Speaker 3: you're a busy executive, if twice a week is totally
- 26:01Speaker 3: totally fine, don't get overwhelmed by doing this every single day.
- 26:04Speaker 3: I just want to be very very clear about that.
- 26:08Speaker 3: If you've been doing this for a really long time,
- 26:09Speaker 3: you can start to do it, but like you will
- 26:11Speaker 3: burn yourself out very quickly if you go from zero
- 26:13Speaker 3: to one hundred. And that's I just want a caveat
- 26:15Speaker 3: back because it was confusing because I said I do
- 26:17Speaker 3: every day. Our executives do twice a week, some of
- 26:20Speaker 3: them are once a week, and that's totally totally fine
- 26:23Speaker 3: for the level of executive. People can find me obviously
- 26:26Speaker 3: on LinkedIn, search me, connect me, connect with me, mention
- 26:31Speaker 3: that you heard the podcast. Would love to get your feedback,
- 26:34Speaker 3: tell me what resonates, tell me what you like, what
- 26:36Speaker 3: you don't like, and then check out our website linkedsh
- 26:38Speaker 3: revenue dot com and appreciate you having me on Tony.
- 26:41Speaker 3: This was awesome.
- 26:42Speaker 2: Well, it was our pleasure, Harris, and for those busy
- 26:46Speaker 2: executives out there that have a challenge with being consistent.
- 26:50Speaker 2: You can be consistently great if you reach out to
- 26:53Speaker 2: Harris and his team at Linked Revenue. Harris, again, thank
- 26:57Speaker 2: you so much for joining us today.
- 27:03Speaker 1: Thank you for listening to the Business Development Podcast. Join
- 27:08Speaker 1: our free community of corporate partners and business development professionals
- 27:12Speaker 1: advancing the art, science, and ethics of the business development
- 27:16Speaker 1: profession at Gbdassociation dot org.