AI Ep 38: AI Can’t Handle the Politics
AI is excellent at processing content. It’s far less capable of processing conflict.
I was working with a team reviewing customer feedback using AI. The model neatly summarized the themes, grouped the insights, and surfaced patterns. It did exactly what it’s good at.
What it missed was the tension underneath. The friction between marketing and product. Who was under pressure. Who had influence. Who was quietly fighting for budget or ownership.
AI doesn’t see that layer. It treats every input as neutral. It doesn’t read the room. And in most organizations, that’s where the real signal lives…
The skinny
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