Latest / Flow State Business / A little talk back Q&A with my clients

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A little talk back Q&A with my clients · Flow State Business

• 0:00
  Hello, my loves.
• 0:01
  Welcome back to a new episode.
• 0:03
  I have just come back from my amazing, fun, playful, cup-filling trip to Adelaide, South Australia.
• 0:13
  And oh my goodness, wow, what an incredible week that was.
• 0:18
  If you didn't know, I went there for two in-person coaching days, I call them VIP days, with my client Terry and Amanda, and I was also there as part of a brand deal with Hub Australia.
• 0:31
  And oh my gosh, it was so amazing.
• 0:34
  But I won't lie, I quite literally just flocked on the couch and had to do absolutely nothing for about 12 hours.
• 0:42
  With all of the travel and so much of my energy pouring into others and working with Hub, I really just felt like I needed to come back to center.
• 0:52
  And in doing so, oh, gosh, like this is not what this episode is about, but I have just really felt a massive switch up coming.
• 1:02
  Like- You've got no idea.
• 1:04
  Just I think it's the combination of travel and getting back into the, kind of the busy energy, and just different conversations I've had with both of my clients, Terry and Amanda, but also conversations that I've had on Instagram over this time, and the questions that are coming in from my clients.
• 1:19
  And so much of what has been coming through has been a real push towards what 2027 is gonna look like for me.
• 1:28
  But like I said, I'm not gonna talk about that yet, only because I am, like, one or two days in to downloading what this next chapter of me looks like and the business looks like and how I wanna serve you guys.
• 1:41
  But in the meantime, I think what is gonna be really, really fun to do this episode, and I've got one of my amazing clients to thank for this, who said,"Can you just do, like, a talk back style episode where you give us a taste of what people are asking you and then what you would say?" Because for so much of the time, I'm always giving you guys examples, right?
• 2:02
  Of like, "This is what my client said.
• 2:04
  This is what happened in the VIP day." But I think just, like, a straight up Q&A is always just so valuable, like the ones that you see on Instagram where it's like, "Ask me a question," and then, you know, you see, like, the written response.
• 2:16
  So let's do a little talk back episode.
• 2:19
  I've actually pulled from some coaching transcripts, both in person and also, you know, the ones that we do on Zoom, taken out as much things that may seem super confidential, and I… Yeah, basically, I'm hoping that it will help you in your business wherever you are at.
• 2:37
  And even though I'm gonna be mentioning specific niches and focuses, I just believe that you're gonna be able to listen to this and go, "I'm gonna… That is exactly what I needed to hear, but I'm in, like, a completely different industry, but it makes so much sense." So these are real questions from real women building real businesses, and if you've ever asked yourself any of these, then I just hope that this has served you and will serve you in some way.
• 3:04
  So the first one that I am gonna share is a theme around why me and not somebody else.
• 3:12
  So it's really kind of a comparison type of question, but not done in a way, not asked in a way that feels like jealousy, but, like, from a genuine, sincere place of, like, why do you think someone would pick me, okay?
• 3:26
  So this is from my client Lisa.
• 3:29
  She asked, "Why would someone hire me over a marketing strategist," which is what she is, "or a business coach," which is what she kind of is, but she's like, "I don't wanna call myself a business coach,""when it feels like everyone is literally calling themselves the same thing?" So I just wanna remind you that if you are in marketing or business coaching or whatever niche you're in, you are more than likely going to see hundreds of people doing the same thing that you do.
• 3:55
  I was even speaking to a client of mine, Alex, the other day.
• 3:58
  Shout out Alex.
• 3:59
  And she's like, "Oh, you know, um, I was watching, like, spiritual healers and teachers." We were joking about her feed being filled with tarot.
• 4:06
  And I'm like, "Not everybody's feed is gonna look like the same." You know?
• 4:10
  But more than likely, whatever you are teaching on, whatever your niche is, you are gonna be seeing more and more of those people, but I am not.
• 4:19
  So that's something to just keep in mind.
• 4:21
  But I just wanna say I love this one because so many of us sit in this exact spot that Lisa's in.
• 4:29
  And I will say, like, Lisa is amazing at what she does, right?
• 4:32
  She's got… She's had someone on a discovery call quite literally say, "I was recommended to you. I've looked up your Instagram, and I'm so sorry, but I actually don't know what you do." And that kind of thing just stings because you feel like you've stared at your bloody Instagram profile forever, right?
• 4:51
  And that you've tried to get the message right.
• 4:53
  You've tried to get your branding right.
• 4:55
  And then someone just straight up says, "I still don't know really what you do. Can you explain to me?" I don't know if you've ever had that, but it sucks because it's like, "Bluh, bluh, bluh." You just turn into, like, complete jelly.
• 5:05
  So here's what I told her, okay?
• 5:06
  And I hope this helps you as well.
• 5:08
  I want you to stop trying to describe yourself with a job title that everybody else uses, only because it does immediately discount a lot of what you're trying to say.
• 5:22
  And b- and subconsciously or not, they're putting you into a general pool, and they are kind of just deciding for themselves what they need from you.
• 5:31
  So instead, I want you to ask yourself how someone would describe you- If they were referring you to a friend.
• 5:39
  So when we had a little think about it, she's like,"Oh, well, a lot of people recommend me as an integrator, someone who gets stuff done.
• 5:49
  So I'm not necessarily a big strategist, but I'm definitely someone who gets it done." So it's like, give it to me, and I can apply it.
• 5:57
  So I said to her, "Well, obviously then we need to have integrator somewhere on your page." And she's like, "Oh my gosh, do you think, like, people would understand that?" So I'll come back to that.
• 6:08
  But I do really also wanna go in and explain a little bit more about what she does, right?
• 6:13
  So she finds the marketing that's already sitting under your nose.
• 6:17
  She works with a lot of business owners who create not so much content but just create a lot of value in the world.
• 6:24
  They are speakers.
• 6:25
  They run workshops, but, you know, in corporates maybe, but they don't have time to make content.
• 6:31
  So what she does is that she integrates the marketing.
• 6:35
  So she writes the blogs.
• 6:36
  She takes the speaking gigs.
• 6:38
  She takes the courses, and then she integrates it so it actually makes money.
• 6:42
  So she pulls out the testimonial.
• 6:44
  She'll put it into a funnel.
• 6:45
  She'll write amazing emails.
• 6:47
  She will just, just see it from a real marketing point of view.
• 6:51
  And I feel like a lot of you don't realize your skill set, and I … And because of that, you're giving yourself a very generic title.
• 7:00
  And she's also, like, one thing I will say for all of you who are like, "Hmm, maybe I don't really know how to talk about myself," she's able to tell me what her and her clients do not work on.
• 7:12
  So that's another way to think about it.
• 7:13
  So Lisa's like, "Look, I'm not here to help my clients go viral because I have never done that before," for any of my clients or herself.
• 7:22
  She's also not posting on social media for them.
• 7:25
  So she's creating Google files and things like that, and drives and maybe some images in Canva, and integrating some stuff in the backend, but she's not a social media scheduler.
• 7:36
  She's not, like, a poster of sorts.
• 7:38
  So it's quite distinctive.
• 7:40
  So saying that part out loud is gonna make it very clear for you.
• 7:44
  I don't wanna do this, but I definitely do this.
• 7:47
  Now, you might get worried that not everyone is gonna get a specific word like integrator, and I think in this case that's a good thing.
• 7:57
  The people who can- The people who are looking for integrators will get it.
• 8:03
  And I know myself, there are certain times of when I'm looking for someone on my team that I don't go for the generic titles.
• 8:10
  I'm just like, "I am looking for somebody who can specifically do this." And that specific word in this case is integrate.
• 8:18
  I want someone to come into the team.
• 8:20
  I've got enough strategists.
• 8:21
  I need someone to actually get in, like, literally roll their sleeves up and integrate this stuff into the business and, and so that it starts making us more money, right?
• 8:31
  So I wanna bring this back to you.
• 8:36
  What are you not saying about yourself?
• 8:39
  And whether it's like, "This is what I do, and this is also what I don't wanna do." And the reason why I gave the advice specifically to Lisa in this way is that she'd been circling her positioning for ages.
• 8:50
  Like, she's tried to write a new message when the answer was actually already in just a very simple word, like, "I help you integrate your marketing and see the unseen potential around what you do day on day so that more people lean into the work that you do." So it's not like hardcore viral marketing, but it's straight up and down core 101 business marketing that I can help you pull pieces out, and you can then go ahead and post the right things.
• 9:16
  So that to me just feels so grounding, and that's the whole point.
• 9:20
  The right people will come to you, and they'll lean to your work and be like,"This is exactly what I've been looking for." Okay.
• 9:27
  Secondly, next client of mine, she said that she's got a new account, and yeah, basically she's just like, "How do I grow from a relatively new account?" So this client of mine, she is quite afraid, I would say, to grow a personal brand.
• 9:49
  So she's one of those that doesn't really like to have her face on her feed, but she's got product, services, upcoming courses, et cetera.
• 9:58
  And so she's like, "Oh, God, like my business and the personal brand I wanna build don't really mesh. Do I just start a brand new account or do I stay where my audience already is and try and mesh it somehow? And I just can't get my head around it." So some context on this client.
• 10:15
  She's already had a business building over the last two years with an audience on Instagram of now around 2,000, and she wants to build a personal brand element to, uh, this brand or maybe a secondary brand.
• 10:31
  But she's told herself that they are two very different worlds.
• 10:35
  So the first thing I asked her was what the number one goal is right now.
• 10:43
  And if you need income fast, you've gotta leverage the audience that you already have because a brand new account takes so much time, especially now in 2026, for people to buy.
• 10:56
  Now, I'm someone who also fully believes that when you get your message so clear and so right- You absolutely don't need a huge following.
• 11:08
  I have a client and she's got hundreds of followers, not thousands, and she's making six figures.
• 11:14
  So I also wanna be clear about that.
• 11:16
  But in this case, this particular client was like,"No, I really do need to make money quite fast.
• 11:23
  Financial circumstances have changed." You know, she got made redundant, so she just, she's in that energy of like,"No, I need to make some cash, and I wanna do this through my personal brand.
• 11:32
  I just don't c- I don't have the energy to start like a whole new Instagram account." And quite frankly, who does?
• 11:38
  So that's something that I would lean into, like you and I would be working on this together if you're also in like the, the crux of this kind of situation at the moment.
• 11:48
  But the question that I really asked her which made a massive difference was where does your passion sit?
• 11:53
  Because the offer that makes you more money on paper won't make you more money if you're not fired up about it.
• 11:59
  Or the offer that's looks amazing on AI is definitely n- not gonna make you anything if you can't back it because you keep putting blocks ahead of what the offer actually wants to do.
• 12:10
  So I want you to firstly go with the topic where you could do, you know, five stories today without trying.
• 12:16
  And in some way, I mean in this client's case, her personal brand and what she's selling on her current Instagram account was not two different worlds.
• 12:26
  They were very, very similar.
• 12:27
  The products that she was selling and now what she's wanting to coach and teach on absolutely has a bridge.
• 12:33
  So please don't let, you know, the whole thing keep you stuck.
• 12:39
  And also at the same time, like she had another question about whether she should change her Instagram handle so that it sounded more like a personal brand.
• 12:47
  And you know what example I gave her?
• 12:49
  Look at Jessie Jane.
• 12:50
  Look at Jessie Jane.
• 12:51
  Her handle still says, I think, Jessie Jane Home from when she was doing renovations and or flipping furniture or something, right?
• 13:00
  And now she's in a completely different niche.
• 13:03
  No one cares.
• 13:04
  No one cares.
• 13:04
  People can make sense of it from how you show up around it.
• 13:09
  You can always change it later, and I have a feeling that you don't really, you won't need to.
• 13:13
  So to sum this client up, just notice why I've leant so hard on passion.
• 13:19
  Right?
• 13:20
  Like in Jessie's case, her passion had shifted, and she started to talk to more like,"What do I do now? I'm in a weird career flux." And she was passionate to talk about that, that her Instagram handle honestly didn't even matter.
• 13:33
  And it organically came into play where she moved from, you know, flipping furniture into now making almost $10 million online this year, which is so wild, selling a coaching program about chitty-chatting online.
• 13:48
  Fantastic.
• 13:50
  So your energy is going to light up more than an overdone polish Instagram page that sort of meshes your personal brand and your product and having the perfect handle.
• 14:02
  You get what I mean, but I know some of you really needed to hear that.
• 14:05
  And whether or not you're building your personal brand, most of us are listening on, in on this podcast, what I really want you to hear is this: staying undecided is still a decision.
• 14:15
  So this client was like,"Oh, I'm so undecided, I'm so undecided." But she's decided to stay undecided.
• 14:21
  It's a decision to stay exactly where you are, right?
• 14:24
  So if this is you, I, I just want you to pick the thing that gives you somewhat of a green light, and I want you to start messy.
• 14:31
  I want you to start chatting to say like, "Hey, this is where I'm at." Like most of my clients that I talk to who's in this current state, my advice is often like,"Hey, get on Stories or shoot a Reel and just say, 'Life's been a little messy at the moment.' You know, someone's passed away, or I've just had a… you know, gone through a big breakup or, you know, like things have just really changed in the way that I'm looking at the world right now, or I've become, you know, someone who has an empty nest.
• 15:02
  The kids have all moved out, and it's kind of a bit of a mind fuck, and I don't know what to do with myself." So start there.
• 15:08
  Start chatting, and then once you do that, you've started messy.
• 15:12
  You've become in this like state of you've, you've actually adopted flow state, and then you can always start pivoting and moving your message closer to where you actually want to talk to once you're moving.
• 15:24
  But if you're making the decision to make no decision, then nothing's gonna happen, okay, babe?
• 15:29
  So that's, that's that.
• 15:31
  Okay, so the next one is gonna be extremely relevant to those of you who are very much shifting and morphing into the world of daily sales because we all deserve to get paid every single day, and this question goes like
• 15:45
  this: "I want to promote my workshop every day, but I don't want to bombard people.
• 15:52
  this: How much is too much?
• 15:54
  this: And also, why do people say they still missed it when I talked about it consistently?" This is so funny and it's so true.
• 16:04
  this: Okay, I love my client for this one because promoting every day is a commitment to yourself.
• 16:11
  this: It is a habit, and that's exactly the right energy to be in.
• 16:15
  this: Sometimes it feels a certain way, but once it becomes a habit, you don't really feel anything.
• 16:22
  this: Does that make sense?
• 16:23
  this: You're not overthinking the habit, it just is.
• 16:27
  this: So here's how to make it feel- More chill.
• 16:32
  this: And the key word here is informing.
• 16:36
  this: Okay?
• 16:37
  this: Informing.
• 16:38
  this: Letting people know.
• 16:39
  this: Not shouting and not convincing, but just this is happening type of energy.
• 16:44
  this: And how this plays out practically is if you're on Instagram, just make a pinned carousel post.
• 16:50
  this: It does a lot of the heavy lifting.
• 16:52
  this: No more than 10 slides.
• 16:54
  this: And in the first three, I just want you to name the current state they're in, who, who you're wanting to help.
• 16:59
  this: Like, you know, are you feeling cross-eyed about Instagram and social media right now?
• 17:03
  this: Do you not know how to even make a daily sale?
• 17:06
  this: Does it feel really difficult to even get one high-ticket client lent into your one-to-one work?
• 17:11
  this: Are you feeling really, you know, just eaten up and swollen up by all the noise that's happening online right now?
• 17:17
  this: So name your challenges.
• 17:19
  this: They're mine.
• 17:20
  this: In the next three carousel slides, then you would just be saying, you know, helping them, like, sort that out.
• 17:26
  this: So you're educating them to say,"You're probably overdoing it.
• 17:29
  this: You're overthinking it.
• 17:30
  this: You've… Your business is feeling really bloated and heavy.
• 17:33
  this: So right now, you probably need to go through a de-bloat process, and I can help you with that." And then you give them one clear call-out, one very quick call to action, and a quick win. "I want you to do this, right?
• 17:44
  this: For the next 100 days, you're only gonna post on one platform.
• 17:47
  this: Everything else, let's dump, and let's just see what happens when you focus on one aspect of your business.
• 17:53
  this: Trust me, it's gonna work.
• 17:54
  this: That's what I did." So obviously, you're basing it back on what you did as the, you know, as the example to begin with.
• 18:01
  this: "If you wanna see exactly what I posted," take them to a call to action, "then download this." Okay?
• 18:06
  this: So you… I, I feel like something like that, you're not pushing too hard.
• 18:11
  this: You're just letting people know this is your story.
• 18:14
  this: This is what you help people with.
• 18:15
  this: This is what you've also been through.
• 18:17
  this: This is how you came through it.
• 18:18
  this: And, and then just give someone a reason to buy or download something in exchange for your email addr- their email address.
• 18:25
  this: And then after that, you can just keep it as is.
• 18:29
  this: You don't need to push any further.
• 18:31
  this: Your stories is just gonna be constantly saying every single day, "Hey, did you guys see I've got this new offer out to help you de-bloat your business?
• 18:39
  this: Uh, check out the pinned carousel post, and I'll also talk about it on stories here for the next couple of days.
• 18:45
  this: My DMs are open.
• 18:46
  this: Ask me anything, and also, here's the page for more details." Again, it's very, like, take it or leave it.
• 18:52
  this: It's there.
• 18:53
  this: If you like it, go have a look.
• 18:55
  this: If it doesn't bother you, don't worry.
• 18:57
  this: All good.
• 18:58
  this: If this doesn't appeal to you, we're still gonna send each other memes.
• 19:02
  this: Fantastic.
• 19:03
  this: Okay?
• 19:03
  this: So I think if you give it too much more thought than that, you lose your personality.
• 19:11
  this: And you lose quite literally all sense of joy because sales can just end up becoming such a mind boggle, right?
• 19:20
  this: And it sucks when you kind of get into that mood because then you're just gripping so tightly like, "Where is the money?" Like, "Why isn't anyone coming here to my page?" And all the things.
• 19:30
  this: So yeah, I feel like a lot of you needed to hear that.
• 19:32
  this: And, and this client in particular was so grateful for that advice and she's like,"I just feel like I finally… I just feel like I can have fun again." So whether or not you run workshops, what I really want you to hear
• 19:44
  is this: you don't have to change who you are to sell.
• 19:48
  is this: You don't have to become some weird sales robot.
• 19:51
  is this: I want you to keep the fun in the business, keep it real, just put a really clear frame around it.
• 19:57
  is this: Your personality and how you chat about it in a very informative state is gonna create that level of authentic, really, really authentic connection.
• 20:07
  is this: And that structure will become a habit, and that habit will turn into sales.
• 20:11
  is this: All right?
• 20:11
  is this: So go get it, girl.
• 20:14
  is this: All right.
• 20:14
  is this: So last one that I'm gonna share with you is from a client of mine, and she's someone who has a lot of offers, but no one really knows about it.
• 20:27
  is this: So the theme of this one is about just making the next step into a sale really obvious.
• 20:34
  is this: I know a lot of you are gonna be called out with this one because you're builders, and you have a lot of ideas, and you've got a ton of offers.
• 20:43
  is this: E- even if you've just got a ton of one-to-one offers, and I'm talking to those of you who have like one-off call, or you can book a three-call package, a six-call package, a 12-call package or, you know, anything, whatever you want.
• 20:55
  is this: Like, you know, we can just like do whatever.
• 20:57
  is this: Like, you know, do you want a 17-call package?
• 20:58
  is this: Yep, I can make that happen.
• 21:00
  is this: So even if you're doing one-to-ones and you do have a lot of offers.
• 21:03
  is this: So this one, so she goes on to say, "People land on my Instagram and feel like I really get them, but the next step isn't obvious so they don't go on to buy, and they end up becoming more bestie energy rather than I can buy from this person energy.
• 21:23
  is this: So how do I make it clear to actually work with me on somewhere like Instagram where it's so fast-moving?" Now, I will say that this client of mine has done the hard part already, right?
• 21:35
  is this: Her content makes people recognize themselves.
• 21:38
  is this: They lean in.
• 21:39
  is this: They know like, "Yes, I absolutely love, love, love everything that you're saying." But there's a mindset and belief shift that needs to happen.
• 21:49
  is this: And I saw this in my client.
• 21:50
  is this: So what I saw was that she actually had more connection and more trust in Instagram bringing her besties than Instagram bringing her clients.
• 22:03
  is this: I really want you to think about this.
• 22:06
  is this: So she was much more attuned, and she felt safer in the fact that she would be hanging out on Instagram with people who really, really liked her, and had this belief that as soon as she started selling, those people who really liked her and really felt like this level of resonance, soon as she started selling, she had this belief that people would not like her, and they would unfollow, and therefore she would never sold.
• 22:33
  is this: So it's really important, that distinction.
• 22:35
  is this: And as soon as we kn- as soon as I, like, said, "Hey, I think this is what's going on here," like, there was a noticeable silence/integration moment.
• 22:44
  is this: And I'm like, "Babe, you with me?" And she's like, "Oh my God." She's like, "You have just read my soul." And she's like,"Oh, how do I change that?" And it was so funny.
• 22:59
  is this: It was just a really, really good moment.
• 23:01
  is this: But if that's happening, and you know, that's what happened to me very early, like 2018, 2019.
• 23:07
  is this: And then I was just like,"I'm gonna step the fuck up now." Like I, I never wanna go back to my day job.
• 23:12
  is this: I never wanna feel like I'm running behind with income or that I don't have any to travel the world and do really cool things with my business, so I gotta do something about this.
• 23:20
  is this: Like, I love my besties on Instagram, but I also believe that my besties are gonna wanna pay.
• 23:26
  is this: And if you're gonna pay anybody, you're gonna pay your bestie, right?
• 23:29
  is this: I don't know about you, but I would definitely pay my bestie.
• 23:32
  is this: I do pay one of my besties for massage and reiki, and I would go to absolutely no one else.
• 23:38
  is this: She like… I believe in paying my friends.
• 23:40
  is this: I also pay my friends for photography, for makeup.
• 23:43
  is this: Let's see, for out- so many things.
• 23:45
  is this: You know, just, it's, it's amazing, like, when you start breaking through that, that if everybody that finds you on Instagram has a level of resonance, take them to the next obvious step.
• 23:55
  is this: So how this is gonna look is if Instagram's your main play, I'm also gonna talk about LinkedIn in a sec, then I want you to have a really, really good highlights, um, section.
• 24:07
  is this: So actually, my bestie had to talk to me about my highlights, and also my beautiful assistant Deb was like, "You should do, like, a start here highlights." And that's so true.
• 24:17
  is this: So if that's something that you've got, you know, like, a little bit of side project, weekend energy fun, do a start here highlight.
• 24:25
  is this: So basically what a highlight is, is that you do a bunch of Instagram stories.
• 24:29
  is this: You can then save those stories into a highlight.
• 24:32
  is this: So that's why I'm sort of mentioning it as, like, a weekend project because you're not kind of doing it for story views.
• 24:38
  is this: You do have to post to stories to create a highlight, so you may as well just do it on a Saturday or a Sunday.
• 24:44
  is this: And it walks people in.
• 24:47
  is this: So you know, it's kind of like, "Hey, if you're new to my work, begin with this guide." And or if you recognize yourself in the content that I'm making on feed, then it's like, "Hi, my name is Ruby.
• 24:58
  is this: This is my story, and what I love helping people with is making daily sales." If you don't know how to make daily sales, there are four key pieces of content and four key moving parts that you need to implement into your business.
• 25:12
  is this: And if you wanna know what they are, I've actually put it into a free guide.
• 25:15
  is this: So go to the show notes below and grab that free guide.
• 25:19
  is this: Or in, in your highlights, go to my bio and grab that free guide.
• 25:23
  is this: By the way, guys, that four pieces guide is actually available, so you can go to my show notes and go grab it if you wanna know what the four pieces are to create daily sales in your business.
• 25:34
  is this: It's absolutely complimentary.
• 25:36
  is this: Go and grab it So something like that literally steps out where to next.
• 25:41
  is this: It could be to a free guide.
• 25:42
  is this: It could be to a low-ticket offer.
• 25:44
  is this: I highly recommend it goes to a low-ticket offer.
• 25:46
  is this: If they don't take the low ticket, then somewhere down the track offer the free guide.
• 25:50
  is this: But this is just gonna make your Instagram so evergreen.
• 25:53
  is this: You, by the way, if you're on LinkedIn, yes you, you can also do this through your featured posts.
• 26:00
  is this: So if you're on LinkedIn and you do like a featured post of some kind, you can just click to the top right corner.
• 26:06
  is this: You'll see a star.
• 26:07
  is this: As soon as you highlight that star, it goes onto your profile and it's one of the very first things people will see as they scroll down.
• 26:15
  is this: It's a feature that people just don't use at all on LinkedIn.
• 26:18
  is this: I can't tell you how many sales I've made using featured posts correctly.
• 26:23
  is this: So ideally what I really want you to do with this is that you're creating not just the front door, 'cause the front door is your content.
• 26:31
  is this: So if you're like this client of mine who is like nailing her content but then once people come in they don't know where to go and they're awkwardly standing at the front door.
• 26:40
  is this: Have you guys ever done that before?
• 26:41
  is this: I'll tell you when this happens.
• 26:43
  is this: When I do any sort of pickup at my son's friend's houses and you're meeting parents for the first time, some parents are so awks, right?
• 26:53
  is this: Like they're like, "Oh, yes, um, I'll go grab Teddy." And they kind of just leave you at the front door.
• 26:59
  is this: But then others are just like, "Come in.
• 27:02
  is this: Come in, come in, come in.
• 27:03
  is this: Have a seat, have a seat.
• 27:03
  is this: I'll go grab the boys, but have a cuppa.
• 27:05
  is this: I've just put the kettle on." Let's be more of the other one where it's like make them feel welcome and, and you know which room to go to.
• 27:12
  is this: You know that you're gonna sit down at the kitchen table.
• 27:14
  is this: You know that you're gonna have a chat rather than awkwardly lurking at the door not knowing what to do, whether to scratch your butt or not.
• 27:22
  is this: Like it's that kind of like feeling of great content but where to next.
• 27:26
  is this: So let's change that.
• 27:28
  is this: And whether or not, right, like you're someone who is like I'm not really on Instagram, I-- wherever you are, I just want you to always have a place where they know where to go next.
• 27:38
  is this: Do you guys know where to go next?
• 27:40
  is this: I'll tell you.
• 27:40
  is this: I've already said it.
• 27:41
  is this: You're gonna go to the show notes, and in the show notes you're going to see the four pieces that you need to have in your business if 2027 is the year for you to finally believe that daily sales is a regular thing for you, it is the norm.
• 27:57
  is this: Then that's where you're gonna go.
• 27:58
  is this: As simple as that, that is my invitation to all of you.
• 28:02
  is this: And it becomes a habit.
• 28:04
  is this: And I hope you don't feel like I'm trying to push you there, but I'm just like, "Hey, go grab it. Go grab it." Now, if anything, what does come up is in my culture we are forever insistent, especially with payment, like, of meals.
• 28:19
  is this: This is funny.
• 28:20
  is this: When I was in Adelaide, right?
• 28:22
  is this: So, um, it was me and Amanda.
• 28:24
  is this: Amanda, Amanda has Vietnamese background.
• 28:26
  is this: I have, you know, my, my background, all ki- like, I'll call it, like, Malaysian, Korean, all kinds of things.
• 28:34
  is this: Anyway, so we're fighting over paying for… Like, we went for extra oysters, basically, at the market.
• 28:41
  is this: Like, our lunch oysters weren't enough.
• 28:42
  is this: She's like, "No, I need to take you to the central market in Adelaide, and we are going to have Smoky Bay oysters." If you know, you know.
• 28:51
  is this: So we went there, and I was like, all right.
• 28:52
  is this: It's her VIP day, by the way, guys, and she would not let me pay.
• 28:57
  is this: And I was like, "You just put that away." She's like, "No, you put that away. No, you put that…" Okay, we have made the argument around who pays, like, a full-blown, I don't know, like, competitive game.
• 29:09
  is this: It's so funny.
• 29:09
  is this: Um, I, I'm very ashamed to say she won.
• 29:13
  is this: Like, how?
• 29:14
  is this: I don't know.
• 29:15
  is this: But anyhow, it's that sort of energy of, like, you're so insistent out of the goodness of your heart.
• 29:22
  is this: Like, have some more food, have some more food.
• 29:24
  is this: Let me pay.
• 29:24
  is this: Let me pay.
• 29:26
  is this: Hopefully it doesn't cross over into, like, uh… Yeah, that was really intense, but that sort of energy, if that helps at all.
• 29:33
  is this: So I hope you guys like this.
• 29:37
  is this: I don't know if you like this.
• 29:38
  is this: It's sort of like a riff, and it gives you a little insight around who I love working with, the conversations that I adore having, the arguments that I have with my clients about this in the best way, and the, and the rewires.
• 29:51
  is this: You know, like, the, the, the shifting of the mindset.
• 29:54
  is this: It's a real thing.
• 29:55
  is this: And, um, yeah.
• 29:57
  is this: I, I really hope that this has hit home, and it, it's… If it has, send it to a f- a friend who needs it, and someone who's like, "Hey, you've talked to about this stuff," and it's like, "You need to listen to this." But yeah, if you've got a question and you want me to answer that in the next talk back in one sense, or, like, share back, just DM me, okay?
• 30:16
  is this: Like, I'm really happy to answer s- answer some really great, juicy questions.
• 30:21
  is this: DM me on Instagram.
• 30:23
  is this: I'm actually gonna do another episode like this very shortly, specifically to do with energy, flow state, connecting with intuition, guides, and that kind of thing.
• 30:35
  is this: This, today is obviously much more tactical, but I have a lot… I tend to get a lot of questions about the energetics, and it's pulling me back into that world, and I love it.
• 30:45
  is this: But in the meantime, I hope you took lots of notes.
• 30:48
  is this: Go down, download the four pieces.
• 30:50
  is this: It is a free guide for you.
• 30:52
  is this: Might give you some extra ideas on what you need to have in play.
• 30:55
  is this: I love you guys so much, and I'll see you next week.
• 30:58
  is this: Big kisses.